Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 30 of 32

Full-Text Articles in Business

The Relationship Between Antecedent Variables And Collective Organizational Engagement In U.S. Manufacturers, Kristoffer Carlos Garringer Jan 2021

The Relationship Between Antecedent Variables And Collective Organizational Engagement In U.S. Manufacturers, Kristoffer Carlos Garringer

Walden Dissertations and Doctoral Studies

Manufacturing leaders face challenges that influence organizational outcomes such as, collective organizational engagement. Because of the complexities in the U.S. manufacturing industry, manufacturing leaders must identify resources and strategies that influence collective organizational engagement levels. Grounded in employee engagement theory and resource management theory, the purpose of this quantitative correlational study was to examine the relationship between motivating work design, human resource management practices, strategic implementation, and collective organizational engagement. The sample included 123 participants from large manufacturing organizations within the U.S. Mid-Atlantic region who held non-executive titles. The results of the multiple linear regression were significant, F(3, 122) = …


Leadership Strategies To Reduce Employee Turnover In The Health Care Industry, Sheila Redmond Jan 2021

Leadership Strategies To Reduce Employee Turnover In The Health Care Industry, Sheila Redmond

Walden Dissertations and Doctoral Studies

In 2018, over 3.1 million the United States health care employees vacated their jobs. Leaders who lack strategies to reduce employee turnover impose a significant financial burden on health care organizations. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore strategies health care leaders use to reduce employee turnover. Participants were five health care leaders from a hospital in Virginia who implemented successful strategies to reduce employee turnover. Data were collected from semistructured interviews and document reviews. The themes extracted using the thematic data analysis were work-life balance, employee engagement, training, and job …


Employee Retention Strategies Within Information Technology Small Businesses, Felicia Tetee Washington Jan 2020

Employee Retention Strategies Within Information Technology Small Businesses, Felicia Tetee Washington

Walden Dissertations and Doctoral Studies

AbstractThe retention of high talent employees is vital to the success of any organization. Organization leaders who lack effective strategies to retain high talent employees are at risk for business performance failure. A lack of managerial strategies to motivate employees and a lack of understanding of employees' needs lead to increased employee turnover rate in organizations. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to explore strategies information technology (IT) small business leaders use to retain high talent employees. Data were collected from phone semistructured interviews and review of the organizations' employee handbook, policies, …


Employee Engagement And Job Satisfaction’S Impact On Productivity In The Distribution Industry, Jessica Copeland Jan 2020

Employee Engagement And Job Satisfaction’S Impact On Productivity In The Distribution Industry, Jessica Copeland

Walden Dissertations and Doctoral Studies

Productivity deficiencies in distribution services are detrimental to profitability, annually causing billions of dollars in reporting losses industry-wide. Understanding employees’ motivating factors in meeting metric-based expectations is essential to enhancing overall performance. Grounded in the motivation-hygiene theory, the purpose of this correlational study was to examine the relationships among employee engagement, job satisfaction, and productivity within the distribution industry. Electronic survey data were analyzed for 47 participants who completed the Mensah Employee Engagement Survey, Mensah Job Satisfaction Survey, and Utrecht Work Employee Engagement Survey. The results of the multiple linear regression were significant, F(2, 44) = 36.84, p = .001, …


Strategies To Improve Millennial Employees’ Engagement Within The Hospitality Industry, Duane Stephens Jan 2020

Strategies To Improve Millennial Employees’ Engagement Within The Hospitality Industry, Duane Stephens

Walden Dissertations and Doctoral Studies

In the United States, engagement levels of the multigenerational workforce are negatively affecting the overall business value. Employee engagement is important to hospitality industry leaders as an indicator of job performance, turnover, employee intentions, and organizational commitment. Grounded in Kahn’s employee engagement theory, the purpose of this qualitative multiple case study was to explore effective strategies used by leaders in the hospitality industry to improve Millennial employee engagement. The participants were 5 hotel leaders in Virginia who successfully engaged their Millennial workforce. Data were collected from semistructured interviews, company documents, and note-taking. Data were analyzed using Yin’s 5-step data analysis, …


Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel Jan 2020

Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel

Walden Dissertations and Doctoral Studies

The purpose of this qualitative case study was to investigate and deepen the understanding of employee engagement in the multigenerational workforce of a federal agency. Organizational culture in combination with the dispersion of staff across multiple generations presented the opportunity to inform the case study through scientific management theory and the theory of generations as well as concepts regarding organizational change, employee satisfaction, and organizational leadership. Research questions involved investigating factors influencing the reduction in employee satisfaction and engagement, the impact of generational differences, and the role leadership plays in altering employee engagement. Survey questions were developed based on 4 …


Organizational Climate And Employee Engagement, Romie Mejalli Jan 2020

Organizational Climate And Employee Engagement, Romie Mejalli

Walden Dissertations and Doctoral Studies

Although research shows that disengaged employees contribute to increased health and hiring costs in for-profit organizations, there is a gap in the literature concerning the relationship between organizational climate (OC) and employee engagement (EE) in nonprofit organizations (NPOs). In this study, it was hypothesized that employee answers to the Utrecht Work Engagement Scale-17 (UWES-17) and OC surveys (for example, of management styles and innovation) would predict EE in a NPO. The study further addressed the question of whether age or the division in which the employees worked influenced the relationship between OC and EE. Kahn’s engagement theory served as the …


Relationship Between Project Changes, Project Objectives, And Employee Engagement, Jaclyn Hartwell Jan 2020

Relationship Between Project Changes, Project Objectives, And Employee Engagement, Jaclyn Hartwell

Walden Dissertations and Doctoral Studies

Lack of employee engagement is detrimental to the success of organizations across industries. Project managers will see a negative impact on project success if they do not focus on engaging their team members throughout the project life cycle. Grounded in House’s path-goal theory, the purpose of this quantitative correlational study was to examine the relationship between project changes, project objectives, and employee engagement. Data were collected using SurveyMonkey to gather online survey responses from 76 project managers working in Indiana. The results of the standard multiple linear regression analysis indicated the full model was not statistically significant in distinguishing the …


Transformational Leadership Effects On Employee Engagement And Counterproductive Work Behavior's Influence As A Moderating Variable, Cybil M. Johnson Jan 2020

Transformational Leadership Effects On Employee Engagement And Counterproductive Work Behavior's Influence As A Moderating Variable, Cybil M. Johnson

Walden Dissertations and Doctoral Studies

Many organizations have the daunting task of dealing with counterproductive work behavior (CWB) at various levels in the workplace. This study sought to examine if transformational leadership (TFL) has an impact on employee engagement (EE) and if CWB has a moderating influence on this relationship in the U.S. Postal Service. This study’s intent was to address a gap in the literature regarding CWB exhibited by employees and the positive intentions of TFL on EE. A quantitative study was conducted utilizing an anonymous online survey to assess the relationship among employees of the U.S. Postal Service. The study was conducted using …


A Correlational Study Of Manager-Employee Relationship, Employee Rewards, And Employee Engagement, Hilda M. Concepcion Jan 2020

A Correlational Study Of Manager-Employee Relationship, Employee Rewards, And Employee Engagement, Hilda M. Concepcion

Walden Dissertations and Doctoral Studies

Organizational leaders are challenged with loss of productivity due to lack of employee engagement, making employee engagement a top priority for organizational executives worldwide. Grounded in Emerson’s social exchange theory, the purpose of this quantitative correlational study was to examine the relationship between manager-employee relationship and employee rewards and employee engagement. Employees (N = 31) of a U.S. organization completed the Intrinsic Work Rewards Survey, Extrinsic Rewards on Creativity Measure, and the Work and Well-being Survey. The results of the multiple linear regression indicated a statistically significant relationship, F(2, 28) = 32.875, p < .001, R2 = .701. Employee rewards was the only statistically significant predictor of employee engagement (t = 6.074, p < .001). A recommendation is for organizational leaders to establish reward programs that address employee needs for compensation, achievement, and development. This implications for positive social change include the potential for employees to benefit from financial stability and well-being. The organization may achieve higher performance and profitability, enabling the organization to invest in job creation and community economic development.


The Influence Of Leadership Engagement Strategies On Employee Engagement, Elyssa Green Jan 2019

The Influence Of Leadership Engagement Strategies On Employee Engagement, Elyssa Green

Walden Dissertations and Doctoral Studies

The influence of leadership engagement strategies on employee engagement affects the retail distribution industry in the form of lower productivity, decreased profitability, and reduced sustainability. In 2017, the retail distribution industry lost more than $50 billion annually due to leader's inability to develop and implement robust leadership strategies to engage employees. The purpose of this single case study was to explore the influence of leadership strategies on employee engagement used by leaders in the retail distribution industry in Florida. Transformational leadership was the conceptual framework for this study. Participants were purposefully selected because of their experience implementing leadership engagement strategies …


Relationship Between Perceived Contribution, Professional Respect, And Employee Engagement, Rafael Eustacio Guarin Jan 2019

Relationship Between Perceived Contribution, Professional Respect, And Employee Engagement, Rafael Eustacio Guarin

Walden Dissertations and Doctoral Studies

Disengaged employees are a threat to a company's survival in a highly competitive world. Despite employee engagement benefits, the mediation of interactions between leaders and followers and the specific drivers of engagement remain poorly understood. This correlational study was grounded on leader member exchange (LMX) theory and examined the relationship between 2 dimensions of LMX (perceived contribution and professional respect) and employee engagement. In this study, 68 manufacturing employees from the southern region of the United States responded to 2 surveys to measure the LMX dimensions and the level of employee engagement. Using multiple regression analysis, the existence of a …


Leadership Strategies For Improving Employee Engagement In The Information Technology Industry, Geneva L. Reed Jan 2019

Leadership Strategies For Improving Employee Engagement In The Information Technology Industry, Geneva L. Reed

Walden Dissertations and Doctoral Studies

Disengaged employees in the information technology industry lead to decreased productivity, increased absenteeism, poor job performance, higher employee turnover, and reduced organizational effectiveness. The purpose of this multiple case study was to explore the leadership strategies that information technology leaders used to improve employee engagement. The transformational leadership theory was the conceptual framework for this study. Data were collected through semistructured interviews with 3 leaders of information technology companies in Illinois and a review of company documents. Data were analyzed through thematic analysis and using Yin's 5-step process of compiling, disassembling, reassembling, interpreting, and concluding data. The 3 emergent themes …


Strategies To Reduce Employee Turnover In A National Grocery Chain, Tracy Haney Jan 2018

Strategies To Reduce Employee Turnover In A National Grocery Chain, Tracy Haney

Walden Dissertations and Doctoral Studies

Retaining qualified employees is a problem for many organizations, which costs companies both monetary resources and hours of productivity. A contributing factor to the problem of employee retention is the lack of trained managers who are equipped to foster and increase employee job satisfaction. The purpose of this single case study, using a transformational leadership framework, was to explore managerial strategies to reduce turnover at 1 store in a national grocery store in the Midwestern United States. Methodological triangulation was achieved through the semistructured interviews of 5 managers, as well as a review of company training documents, and a review …


Strategies Small Business Leaders Use To Increase Employee Engagement, Akeia Simmons Jan 2018

Strategies Small Business Leaders Use To Increase Employee Engagement, Akeia Simmons

Walden Dissertations and Doctoral Studies

When organizational leaders create cultures that foster employee engagement, the leaders experience multiple benefits such as enhanced organizational performance, increased profitability, and improved retention rates. Although small business leaders must create and sustain atmospheres that nurture employee engagement to experience maximized success, 85% of organizational leaders struggle with executing strategies that increase engagement. The purpose of this qualitative, single case study was to explore strategies that small business leaders use to increase employee engagement. Servant leadership theory was the conceptual framework chosen for this study. The population included 3 small business leaders of a coffee shop located in Birmingham, AL. …


Leadership Strategies To Increase Employee Engagement, Christine Garza Jan 2018

Leadership Strategies To Increase Employee Engagement, Christine Garza

Walden Dissertations and Doctoral Studies

Sixty-five percent of small business leaders indicated a lack of workforce engagement practices as an administrative strategy to mitigate the adverse effects of employee disengagement. Guided by Weber's organizational theory, the purpose of this multiple case study was to explore strategies some leaders used to increase employee engagement. Five small business leaders in the southwestern United States participated in semistructured interviews. The participants employed successful strategies to increase employee engagement. Data collection included the review of company documents, face-to-face interviews, and member checking to explore successful strategies to increase employee engagement. Data analysis included coding and organizing data and information …


Engaging Employees In Sustainable Continuous Improvement Strategies, William Wilson Kwakye Jan 2018

Engaging Employees In Sustainable Continuous Improvement Strategies, William Wilson Kwakye

Walden Dissertations and Doctoral Studies

Lack of strategies to sustain continuous improvement initiatives to serve the needs of consumers whilst restructuring to conform to regulations has resulted in the collapse of some financial service companies in Ghana. The purpose of this multiple case study was to explore strategies some leaders of financial service companies use to engage employees to sustain continuous improvement initiatives to improve organizational performance. The targeted population comprised 6 senior leaders of financial service companies in Ghana who have engaged employees to sustain organizational continuous improvement initiatives. The conceptual framework for this study was Goldratt's theory of constraint complemented by the transformational …


Successful Strategies To Engage Employees In The Workplace, Jan R. Youmans Jan 2018

Successful Strategies To Engage Employees In The Workplace, Jan R. Youmans

Walden Dissertations and Doctoral Studies

Research revealed that 20% of American employees are not actively engaged in the workplace. Disengaged employees cost the U.S. economy billions of dollars annually in lost productivity. The purpose of this single case study was to explore strategies that small business managers of a privately-owned company used to maintain an engaged work force. The target population consisted of 4 small business managers from the same organization within Fairfax County, Virginia. Leader member exchange was the conceptual framework chosen for this study. Data were collected through semistructured interviews and review of company documents. Member checking was used to address the dependability …


Strategies To Increase Employee Engagement In Long-Term Residential Agencies, Corey Fair Jan 2018

Strategies To Increase Employee Engagement In Long-Term Residential Agencies, Corey Fair

Walden Dissertations and Doctoral Studies

Disengaged employees adversely affect organizational strategies to promote higher standards of care and quality of life for long-term residential patients. The purpose of this single case study was to explore strategies healthcare leaders use to engage employees. The targeted population for this study was the senior leaders of a long-term residential care agency located in South Carolina who had initiated strategies and practices to engage employees. Kahn's theory of personal engagement and disengagement was the conceptual framework for this study. Data collection included semistructured face-to-face interviews with open-ended questions, and the long-term residential agency's employee handbook, training agenda, and incentive …


Mentoring Elements That Influence Employee Engagement, Lee Thornton Fountain Jan 2018

Mentoring Elements That Influence Employee Engagement, Lee Thornton Fountain

Walden Dissertations and Doctoral Studies

Employee disengagement is a significant issue for leaders and managers in many organizations. The general problem is the workforce in many American organizations includes disengaged employees. In 2016, only 33% of the workforce in the United States was engaged. The purpose of this quantitative study was to examine the relationship between the independent variables of mentoring, which include role modeling, acceptance and confirmation, and mentoring friendship functions with a dependent variable of employee engagement. The moderating variable of perceived organizational support was measured to test the strength or weakness of the effects that mentoring has on employee engagement. The theoretical …


Employee Engagement Strategies To Improve Profitability In Retail, Kimberly D. Polite Jan 2018

Employee Engagement Strategies To Improve Profitability In Retail, Kimberly D. Polite

Walden Dissertations and Doctoral Studies

Abstract

Retail business leaders can improve profitability when they implement employee engagement strategies. The purpose of this single case study was to explore employee engagement strategies retail leaders use to improve profitability. The population included 6 department leaders in a single retail organization in the southeastern United States. The conceptual framework included Kahn's employee engagement theory. Using Yin's 5-step data analysis process, data from semistructured interviews were transcribed, coded, and analyzed to gain employee engagement strategies that retail leaders use to improve profitability. Four major themes emerged that retail business leaders use to increase profitability: having daily staff interaction, hiring …


Strategies Used To Retain Talent In The Insurance Industry, Jamie Edward King Jan 2017

Strategies Used To Retain Talent In The Insurance Industry, Jamie Edward King

Walden Dissertations and Doctoral Studies

Employee engagement levels are critical to organizations that desire to retain a workforce

that innovates, produces positive results, and stays committed to the organization. The

purpose of this single case study was to explore employee engagement strategies used by

business leaders to retain talent. The conceptual framework that guided this study was

Deci's self-determination theory. Data collection occurred through semistructured

interviews with four participants within the insurance industry having three or more years

of management experience and having a positive reputation for engaging employees. The

participating company is located in central Indiana. Participants answered 10 open-ended

questions related to employee …


Management Strategies To Improve Employee Engagement In The Credit Union Industry, Joy Keiondra Smith Jan 2017

Management Strategies To Improve Employee Engagement In The Credit Union Industry, Joy Keiondra Smith

Walden Dissertations and Doctoral Studies

Employee engagement is the main topic of discussion among researchers and managers for over 24 years. Managing employee engagement is critical to the success of an organization, but 85% of manager's struggle with engaging employees. The purpose of this single case study was to explore employee engagement strategies that credit union managers use to increase productivity and organizational effectiveness. Expectancy theory was used to explore employee engagement, performance, and motivation of people in the workplace. Data were collected using semistructured interviews and observations with 6 credit union managers and company documents using thematic coding. Analysis of the data revealed that, …


Strategies For Catalyzing Workforce Engagement In Warehouse Operations, Jeannette Jackson-Martin Jan 2017

Strategies For Catalyzing Workforce Engagement In Warehouse Operations, Jeannette Jackson-Martin

Walden Dissertations and Doctoral Studies

In 2014, approximately 30% of the global workers viewed experiences in the workplace as positive and fulfilling, which results in increased productivity in the workplace. The purpose of this multiple case study was to explore strategies that some warehouse service center managers used to engage employees to higher levels of productivity. The population comprised of 7 warehouse service center managers in 2 companies located in the Riverport area in Louisville, KY. The conceptual framework for this study encompassed Kahn's employee engagement theory. Data were collected through semistructured interviews, organizational procedure handbooks, and direct observation to prompt detailed information about participants' …


Exploring Frontline Management Strategies Used To Improve Employee Engagement, Michael P. Wise Jan 2017

Exploring Frontline Management Strategies Used To Improve Employee Engagement, Michael P. Wise

Walden Dissertations and Doctoral Studies

Managers who foster at least 65% employee engagement, based on employee engagement surveys conducted by Hewitt Associates, Inc., provide a 19% higher return to shareholders than managers who do not foster a 65% or higher employee engagement level. The purpose of this single site case study was to identify strategies that frontline managers used to build employee engagement, leading to higher organizational performance. The transformational leadership theory was used as the conceptual framework for this study. Data were collected through semistructured interviews from a purposeful sample of 3 frontline managers at a beverage manufacturing facility in the Midwest of the …


The Influence Of Attachment Styles On Employee Engagement, Ian Briggs Jan 2017

The Influence Of Attachment Styles On Employee Engagement, Ian Briggs

Walden Dissertations and Doctoral Studies

The purpose of this phenomenological study was to explore the influence of adult attachment styles on the engagement of employees in an attempt to address increasing losses in U.S. work productivity. Researchers have documented that organizations able to maintain better manager-employee relationships demonstrated positive employee engagement and improved productivity. However, a distinct gap in the literature remains as to how organizational leaders can stimulate healthier manager-employee relationships. Adult attachment theory was used as the foundation to explore how employees' relationships with their immediate manager affect their work engagement. To address this question, a purposeful sample of 16 full time mid …


Strategies For Reducing Voluntary Employee Turnover, Xiomara Dejesus Jan 2017

Strategies For Reducing Voluntary Employee Turnover, Xiomara Dejesus

Walden Dissertations and Doctoral Studies

The high costs associated with turnover and the loss of skilled employees have a significant adverse effect on organizational performance. The loss of one skilled worker can cost 25-500% of an employee's salary with respect to replacement, training, and productivity. The purpose of this descriptive multiple case study was to explore strategies for frontline managers and human resource managers to reduce voluntary employee turnover. The sample consisted of 5 frontline supervisors and 6 human resource leaders with successful experience designing and implementing strategies to reduce voluntary employee turnover in 8 organizations in Orange County, Florida. The conceptual framework for this …


Improving Employee Engagement Through Strategic Planning By Human Resources Professionals, Victoria L. Benson Jan 2017

Improving Employee Engagement Through Strategic Planning By Human Resources Professionals, Victoria L. Benson

Walden Dissertations and Doctoral Studies

Turnover rates are climbing every year, with a lack of engagement cited as a top reason, costing employers money in lost productivity. Slightly over one-third of workers worldwide consider themselves engaged. Employers are at risk of losing top talent due to a lack of engagement. Business leaders need to adapt to changing engagement practices invoking human resources (HR) as a strategic business partner. This study focused on strategic planning tools HR leaders in used to increase employee engagement. Interviews with leaders in a small-sized cloud-based data storage company in the Southeast region of the United States, were analyzed to identify …


Employee Engagement Processes And Productivity Among Las Vegas Five-Star Hospitality Organizations, Robert White Jan 2017

Employee Engagement Processes And Productivity Among Las Vegas Five-Star Hospitality Organizations, Robert White

Walden Dissertations and Doctoral Studies

Employee disengagement creates an unhealthy working environment. Disengagement rates among Las Vegas hospitality industry organizations led to dissatisfaction among employees and resulted in low productivity and profitability. This qualitative descriptive study involved exploring employee engagement strategies that hospitality industry supervisors and managers used to implement programs, thereby solving the employee engagement problems of their organizations. The conceptual framework for the study was leader-member exchange theory. Twenty participants with 5 or more years of Las Vegas hospitality experience who had already successfully implemented engagement programs answered open-ended questions in semistructured interviews. Company documents constituted an additional data source. Analyzing the data …


Employee Engagement And Organizational Profitability, Schrita Osborne Jan 2016

Employee Engagement And Organizational Profitability, Schrita Osborne

Walden Dissertations and Doctoral Studies

Disengaged employees typically cost U.S. corporations $350 billion annually. The purpose of this case study was to explore strategies that some communication business leaders used to engage their employees that resulted in increased profits. The target population consisted of 4 communication business leaders located in Jackson, Mississippi who possessed at least 1 year of successful employee engagement experience. The self-determination theory served as the study's conceptual framework. Semistructured interviews were conducted and the participating company's archived documents were gathered. Patterns were identified through a rigorous process of data familiarization, data coding, and theme development and revision. Interpretations from the data …