Business Commons^™

Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob

Walden Dissertations and Doctoral Studies

Microbusiness owners or informal entrepreneurs in developing countries make up 40 to 60% of the informal economy. With a steady increase in unemployment in rural areas of developing countries, individuals live under poverty levels and start microbusinesses as a mean to survive. The purpose of this qualitative study was to explore the factors that contribute to Haitian informal entrepreneurs' ability and motivation to transition into the formal sector. A narrative inquiry approach was used for this study to bring in-depth meaning to the experiences of informal entrepreneurs in Haiti. For this study, 18 individual interviews of Haitian or Haitian descendant …

Hotel Managers’ Motivational Strategies For Enhancing Employees’ Performance, Nickea Katherine Harris

Walden Dissertations and Doctoral Studies

More than 87% of United States hotel employees are not engaged. Hotel general managers who struggle to engage employees are at risk of damaging organizational effectiveness. Grounded in Maslow’s hierarchy of needs, the purpose of this qualitative multiple case study was to explore the strategies general managers of full-service hotels used for enhancing employees’ performance. The participants consisted of general managers from 3 full-service hotels in Hawaii who have successfully developed and deployed strategies to enhance employees’ performance. Data were collected from semistructured interviews, company websites, advertisements, and observations. Yin’s 5-stage analysis was used to analyze the data, and 3 …

Enhancing Leadership Strategies To Reduce Stress On Employees For Organizational Success, Reginald Wayne Butler

Walden Dissertations and Doctoral Studies

Organizational leaders' inability to effectively manage complexity and implement leadership development strategies during intense situations creates work-related stress among employees. Stress contributes to emotional disorders, decreased job performance, high staff turnover that place the organization's health in jeopardy. Grounded in the expectancy theory of motivation, the purpose of this qualitative single case study was to explore key leadership strategies to reduce stress in the workplace. The face-to-face, semistructured interviews were conducted with 3 senior leaders from a financial institution in the southern United States who had successfully implemented strategies that reduced stress on employees and improved their job performance. Their …

Motivational Strategies To Retain Corporate Real Estate Millennials, Dollymae Mellish Carnegie

Walden Dissertations and Doctoral Studies

Ineffective retention strategies can negatively impact business performance. Corporate real estate organization leaders who lack effective strategies to retain skilled millennial employees are at risk for business performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies corporate real estate organizations leaders used to retain skilled millennial employees. The participants comprised 5 corporate real estate organizational leaders in the New England region of the United States who successfully retained skilled millennial employees in their workforce. Data were collected from semistructured interviews and analyzed using Yin’s 5-step process and included coding and …

Assessment Of The High Performance Cycle To Understand Work Motivation Among U.S. Workers, Eric J. Evans

Walden Dissertations and Doctoral Studies

The high performance cycle (HPC) is a multi-theoretical model of workplace motivation that is rooted in goal setting theory. While limited studies have empirically tested the HPC since its inception in 1990, early studies were limited in the lack of an instrument designed to assess HPC variables. Using an instrument developed by Borgogni and Dello Russo to empirically test the HPC, this study’s aim was to provide further examination of the HPC antecedents of performance with an increased sample size and by drawing from a diverse population of workers. Using a self-report measure of performance, a cross-sectional design was implemented …

Retail Employee Motivation And Performance, Angela Michelle Addair

Walden Dissertations and Doctoral Studies

Retail industry leaders seek effective strategies to improve employee motivation to increase levels of workforce productivity. The purpose of this single case study was to explore the strategies successful retail industry leaders used to motivate their employees to achieve higher levels of workforce productivity. The conceptual framework for the study was Vroom's expectancy theory of motivation. The research participants consisted of 2 retail store managers from the same retail store located in southeastern mid-Atlantic region of the United States who successfully motivated their employees. Data collection consisted of semistructured interviews, direct observation, and review of company documents. Data analysis included …

Relationship Among Compensation, Benefits, Intrinsic Motivators, And Potential Referral Candidates, Nathaniel Ryan O'Bear

Walden Dissertations and Doctoral Studies

High rates of turnover among truck drivers in the United States limit the abilities of organizations to effectively move freight if organizational leaders cannot efficiently and economically replace drivers. The purpose of this correlational study was to examine the relationship among compensation, benefits, intrinsic motivators, and potential referral recruiting in transportation organizations. Herzberg’s 2-factor theory was the theoretical framework for this study. Secondary data were collected for 566 Class A truck drivers from an Illinois-based partner organization’s 2018 employee satisfaction survey. The results of the multiple linear regression analyses indicated a significant relationship exists, F(3,562) = 258.323, p < .001, R2 = .580, among compensation (β = .231, p < .001), benefits (β = .101, p < .002), intrinsic motivators (β = .554, p < .001), and potential referral recruiting in transportation organizations. Overall, the independent variables accounted for 58% of the variance in the dependent variable with intrinsic motivators having the largest effect. The implication of these findings for positive social change includes equipping business leaders with information about motivational factors for recruiting drivers through referrals, which might increase community employment levels to improve the standard of living.

Influence Of Leader Communication On Employee Motivation, Oke Obi

Walden Dissertations and Doctoral Studies

Ineffective communication is a chief contributor to business leaders' ineffective leadership. The purpose of this multiple case study was to explore the communication strategies that 4 business leaders in the retail industry used to improve employee motivation. The business leaders, including owners and senior leadership from 3 organizations in the retail industry in the Baltimore-Washington Metropolitan Area, were purposefully selected for study participation. Transformational leadership theory shaped the conceptual framework of this study. Transformational leaders use effective communication to influence employee motivation positively. Data were collected from semistructured interviews with the business leaders, public reports, organization documents, and text message …

Motivation Strategies For Improving Consistency In Live-Entertainment Employees' Performances, Anthony G. Ricotta

Walden Dissertations and Doctoral Studies

The lack of discrete motivation strategies to improve the consistency of employees' performances was the problem that instigated this research. The purpose of this single-case study was to explore the motivation strategies live-entertainment artistic directors (ADs) use to improve consistency in the artists' performances. Data were collected within an international live-entertainment company to uncover whether artists self-determined the approach to improving consistency in performance or whether consistency occurred from strategies developed by the ADs. Data were collected from face-to-face interviews with ADs and senior ADs and performance evaluations of employees, and then analyzed using Miles, Huberman, and Saldana's data analysis …

Monetary Incentives And Adolescent Males' Athletic Performance, Sean Jones

Walden Dissertations and Doctoral Studies

Although the use of monetary incentives as motivational tools has been studied by previous researchers, the mechanism of the relationship between monetary incentives and behavior/performance remains poorly understood. The purpose of this quasi-experimental investigation was to explore the relationship between 3 levels of monetary incentives ($0, $3, and $10) and the athletic performance of adolescent male soccer players. The moderating effect of perceived physical self-efficacy or intrinsic motivation on the relationship between athletic performance and monetary incentives was also investigated. The framework for the study was comprised of expectancy theory, the theory of planned behavior, and self-determination theory. Study participants …

Strategies For Training A Multigenerational Workforce, Lydia Butler

Walden Dissertations and Doctoral Studies

For the first time in history, 5 generations are working side by side, creating a challenge concerning training, developing, and managing a multigenerational workforce. More people are working into their later years, and the U.S. labor force participation rate of individuals age 55 and older is projected to increase from 22.4% to 24.8% by 2026. The purpose of this single case study was to explore training strategies managers used to improve multigenerational employee productivity. The sample population included 6 managers of an automotive company in the Great Lakes area of the United States who had knowledge and experience supervising multigenerational …

Factors Affecting Employee Persistence In An Online Management Development Certificate Program, Todd D. Chester

Walden Dissertations and Doctoral Studies

An important approach to prepare new managers for increased responsibility is participation in online management development programs; however, there is a lack of information about the factors that affect employee completion of these programs. This study addressed how chief executive officers (CEOs) can implement these programs to rapidly develop new managers who are qualified to serve in the leadership roles left behind by many retirees. This qualitative descriptive case study explored employees' perceptions about persistence in an online management development certificate program at a U.S. nonprofit organization. Herzberg's motivation-hygiene theory and Rovai's composite persistence model provided the conceptual framework for …

Strategies For Motivating Sales Employees' Performance Within Small Businesses In The United States, Wesley Chikwanda Chishimba

Walden Dissertations and Doctoral Studies

The loss of revenue, profits, brand, and corporate sustainability are possible for companies whose managers do not use strategies to motivate employee sales performance. The purpose of this multiple case study was to explore the strategies managers use to motivate sales employees' performance. A purposeful sample of 3 managers from U.S. companies with sales employees shared their strategies to motivate sales employees' performance. Methodological triangulation was used to review and analyze information from semistructured interviews, journal notes, member checking data, and review and analysis of relevant company documents. Additionally, coding indicated 4 main themes supporting the benefits of strategies to …

The Relationship Between Personality Traits And The Income Of Small Business Owners, Staci Lashawn Parker

Walden Dissertations and Doctoral Studies

Abstract

Researchers have found that the Big Five personality trait of conscientiousness correlated consistently with high performance across industries. However, previous research was limited to self-reported data collected based on the opinions of the participants and did not include the subtraits of conscientiousness (achievement and dependability). Previous studies also did not provide data specific to entrepreneurs operating as small business owners and did not compare them to their peers. Thus, the purpose of this quantitative, correlational study was to explore whether or not there was a relationship between the personality traits of achievement and dependability and the income of U.S. …

Exploring Which Leadership Styles Are Effective With Millennial Employees, Samuel Long

Walden Dissertations and Doctoral Studies

Managers struggle with how to motivate the Millennial generation employee. Research that explores which leadership styles are effective with Millennial generation employees is limited. The purpose of this study was to explore what leadership styles are effective with Millennial employees, which led to a key research question: Which leadership styles facilitate employee motivation for the Millennial generation? The theoretical framework was based on the social learning, transformational leadership, and servant leadership theories, which were used to identify effective leadership styles. In the theoretical framework, different motivation theories were presented to establish the context in which motivation was discussed. This quantitative …

Strategies Used By Banking Managers To Reduce Employee Turnover, Amena Shahid

Walden Dissertations and Doctoral Studies

Employee retention of an organization's most talented and skilled employees is vital to success. A lack of managerial strategies for motivating teams and a lack of understanding employees' needs adds to an increased rate of employee turnover in banking organizations. Some bank managers do not possess the abilities and strategies required to reduce employee turnover. Grounded by the motivation-hygiene theory; the purpose of this qualitative case study was to explore successful strategies some bank managers used to reduce employee turnover. The population consisted of 5 banking managers in 3 banking organizations located in Toronto GTA, Ontario Canada in which successful …

Organizational Politics And Employee Behavior: A Comparison Between The U.S. And Lebanon, Yara A. Elkhalil

Walden Dissertations and Doctoral Studies

Organizational politics (OP) is describe by many researchers as actions which affect activities, behaviors, and most importantly decision making through the use of power. Guided by Hofstede's cultural dimension theory and Mallol's, Holtom's and Lee's job embeddedness theory, the aim of this study was to examine employees' reactions toward OP regarding the substantially different cultures of the U.S. and Lebanon. These specific two countries were selected due to a gap in published research on culture and value differences. Research questions examined the extent to which cultural values differed and how employees respond differently facing OP. A survey-based research design included …

Engagement Strategies For Catalyzing It Sales Team Performance In Asia, Jeb Stephen Hurley

Walden Dissertations and Doctoral Studies

Sales leaders who can foster sales team engagement drive an organization's sales performance. Some information technology sales leaders lack team engagement strategies that support revenue results above market growth rates. The purpose of this qualitative, single-case study was to explore the team engagement strategies of 6 sales leaders, in various offices in the Asia-Pacific region of a single, public information technology company, who demonstrated the ability to support year-on-year revenue results above market growth rates. Participants demonstrated the ability to foster team engagement and consistently deliver year-on-year revenue results above market growth rates. The conceptual framework for this study was …

Strategies Used By Nonprofit Leaders To Motivate Volunteers, Michael C. Williams

Walden Dissertations and Doctoral Studies

A motivated volunteer workforce is essential to many nonprofit organizations and the success of the organizational leaders. The purpose of this qualitative single-case study was to explore motivational strategies used by 3 leaders of a nonprofit organization in Minnesota's Valley X through the conceptual lens of Maslow's theory of human motivation. Data were collected using semistructured interviews, organizational documents, and online databases. Using thematic analysis, 4 key themes emerged: process strengths, process opportunities, results strengths, and results opportunities. Open communication, appreciation events, building relationships, and recognition and rewards are strategies that nonprofit leaders can use to motivate their workforce, especially …

Employee Turnover In The Long-Term Care Industry, Olalya Ayanna Bryant

Walden Dissertations and Doctoral Studies

Employee turnover costs long-term care facilities billions of dollars on an annual basis. The purpose of this correlational study was to examine the relationships between employee turnover intention of certified nursing assistants (CNAs) in the long-term care industry and employee compensation, engagement, job satisfaction, motivation, and work environment. The predictor variables were employee compensation, engagement, job satisfaction, motivation, and work environment. The criterion variable was employee turnover intention. The population of interest consisted of CNAs who were residents of Florida, over the age of 18 years, and employed in the long-term care industry. The theoretical framework that grounded this study …

Employee Perceptions Of Merit Pay And Its Influence On Work Performance, Michael John Mcknight, Sr.

Walden Dissertations and Doctoral Studies

The work performance of employees remains a vital factor both in an organization's viability as well as in the prosperity of its employees. Merit pay can influence employee performance and is one of the most frequently used monetary reward incentives for motivating employees to achieve a higher level of performance. The problem is the limited knowledge on how state employees in a southern state perceive merit pay and how those perceptions may influence employee work performance. Using a conceptual framework built from elements of various motivational theories including Maslow's hierarchy of needs and Herzberg's 2 factor theory, the purpose of …

Strategies To Sustain Positive Leader-Employee Relationships To Increase Productivity, Bont'e Twyman-Abrams

Walden Dissertations and Doctoral Studies

Senior executive leaders face ongoing challenges assessing whether their leadership teams have the competencies to respond to rapidly changing business conditions resulting from negative leader-employee interactions. The purpose of this qualitative single-unit case study was to explore strategies that team leaders at an online, for-profit high school education system located in Delaware, used to sustain positive leader-employee relationships to increase employee productivity. The population consisted of 5 current team leaders (faculty members and executives) at the study site who had experienced team member losses, yet had implemented effective strategies to sustain positive leader-employee relationships and increased employee productivity. The conceptual …

Strategies For Improving Labor Productivity In Construction Companies, Lakew G. Buli

Walden Dissertations and Doctoral Studies

Even with advanced technology and new project management methodologies, construction company leaders continue to face challenges to improve labor productivity. This multiple case study was an exploration of the strategies that construction company leaders use to improve labor productivity in Doha, Qatar. The case population consisted of 6 construction company leaders operating in Doha, Qatar, who successfully identified and implemented strategies to improve labor productivity. The conceptual framework for this study was the expectancy theory. The data collection process included semistructured interviews and company documentation. Data were compiled and organized, disassembled into fragments, reassembled into a sequence of groups, and …

British Virgin Islands Tourists' Motives To Travel, Destination Image, And Satisfaction, Sherrine Natahsa Augustine

Walden Dissertations and Doctoral Studies

The turbulent events of the world have resulted in a decline in the number of travelers since 2011. Nevertheless, approximately one billion international tourists still travel annually.Tourist activity plays an important role in the global economic activity. The purpose of this correlational study was to examine if a relationship exists between destination images, push and pull motives to travel, and tourists' satisfaction. The target population consisted of noncitizen and nonresident tourists of the British Virgin Islands (BVI) between March 2017 and April 2017. Oliver's expectancy-disconfirmation theory that the individual will act in a particular way because the expectation that a …

A Phenomenological Study Of Executive's Perspectives Of Hope Theory In Executive Coaching, Steven Hodlin

Walden Dissertations and Doctoral Studies

The executive coaching and positive psychology fields are growing; however, minimal research exists regarding the coaching experiences of executive coachees with the various approaches a coach can utilize. The problem addressed in this study was the lack of research on consistent standards regarding how executive coaching should be conducted. The primary purpose of this qualitative phenomenological study was to explore the lived experiences of executives who have been coached using approaches based on Snyder's hope theory, Buckingham and Clifton's theories of strength-based approaches to leadership, and the theories of positive psychology advanced by Seligman and Csikszentmihalyi. The participants in this …

Absenteeism In An International Custom Software Engineering Company, Jennifer M. Mudek

Walden Dissertations and Doctoral Studies

Absenteeism has a negative impact on organizational output in the form of lost productivity and profit reduction for software engineering companies. The purpose of this qualitative descriptive case study was to explore the strategies that software engineering managers utilize for reducing absenteeism. The theory of planned behavior formed the conceptual framework for this study. Data were collected through semistructured interviews from a purposeful sample of 11 managers at an international custom software engineering company. Data collection also included organizational data on employee absences for the past 5 years (2011-2015), e-mail memos, newsletters, employee handbook, and employee performance reviews. Based on …

Strategies For Retaining Employees In The Hospitality Industry, Melvia Edna Scott

Walden Dissertations and Doctoral Studies

Employee retention is a critical issue for business leaders. The United States Bureau of Labor Statistics reported over 4.5 million employee separations in 2014 because of resignations, layoffs, or terminations. Hospitality managers face some of the lowest employee retention rates of any industry, which leads to poor customer satisfaction and decreased profitability. The purpose of this multiple case study was to explore the perceptions of 3 hospitality managers from 3 different mid-sized hospitality organizations in Brevard County, Florida. The conceptual framework for this study was built upon motivation theory; existence, relatedness, and growth theory; and expectancy theory. The data were …

Law Enforcement Employees' Experiences Of Skillful Recognition By Leaders, Dimitra Patterson Cornelius

Walden Dissertations and Doctoral Studies

The performance of public agency employees and their management teams have long been subject to critical comments and public doubt. The purpose of this phenomenological study was to explore the experiences of police leaders and staff with regard to skillful recognition of excellent performance within the profession. Twenty law enforcement employees, including leaders, sworn officers, and nonuniformed civilian employees in southwestern North Carolina, consented to in-depth, semistructured interviews concerning their lived experiences. Leader-member exchange (LMX) theory was the conceptual framework for this study. A modified van Kaam analysis resulted in the identification of 5 significant, but broad, themes. The themes …

Strategies Software Company Sales Managers Implemented To Reduce Voluntary Employee Turnover, Pete Taylor

Walden Dissertations and Doctoral Studies

The high rates of voluntary employee turnover in software sales organizations have forced business leaders to search for strategies that reduce voluntary employee turnover. The purpose of this multiple case study was to explore the strategies of a small group of sales managers who had demonstrated reduced voluntary employee turnover in their software manufacturing companies. Ten managers from 5 software manufacturing companies who had a minimum of 5 years of management experience were recruited and participated in semistructured, face-to-face interviews. The conceptual framework included Herzberg's 2-factor theory for exploring the relationship between job satisfaction and voluntary employee turnover. Open and …

Strategies To Improve Employee Performance In The U.S. Aerospace Industry, Nicole Therese Balderrama

Walden Dissertations and Doctoral Studies

Outsourcing is a sought out practice within business and, in particular, the U.S. aerospace industry; however, some outsourced firms cannot meet client expectations. The purpose of this single case study was to explore what strategies outsourced firm company leaders use to improve the performance of employees. The sample comprised 4 senior managers employed with a firm that has been producing parts for 109 years for a major aerospace company in Southern California. The conceptual framework for this study built upon systems thinking to identify the structure of the outsourcing and supplier relationship and Herzberg's motivation-hygiene theory to understand work motivation …