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Articles 1 - 30 of 159
Full-Text Articles in Business
A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd
A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd
Walden Dissertations and Doctoral Studies
Information technology (IT) managers have sparse information on the critical success factors (CSFs) needed for self-service business intelligence (SSBI) initiatives among casual users. The purpose of this qualitative, multicase study was to describe Business Intelligence (BI) experts’ views on the CSFs needed for self-service BI initiatives among casual users in the post-implementation stage. To meet this purpose, a multicase study design was used to collect data from a purposeful sample of 10 BI experts. Semistructured interviews, archival data, and reflective field notes drove the credibility of the multicase study’s findings through data triangulation. Two conceptual models framed this study: Lennerholt …
Mobile Technology Use By Rural Farmers And Herders, Mohamed Ali
Mobile Technology Use By Rural Farmers And Herders, Mohamed Ali
Walden Dissertations and Doctoral Studies
Mobile technology business leaders from many mobile technology companies practice digital apartheid when improving rural farmers' communication and technology infrastructure in developing countries. Mobile technology business leaders who do not effectively plan mobile technology infrastructure deployment to rural farmers and herders are at a high risk of failure. Grounded in adaptive structuration theory of technology, the purpose of this qualitative multiple case study was to explore strategies mobile technology business leaders used to improve the mobile technology infrastructure for rural farmers and herders in the United Republic of Tanzania. The participants comprised three mobile technology business leaders from three different …
Characteristics Of Authentic Entrepreneurial Leadership Within Information Technology Startups In Kenya, Christine Mukhwana
Characteristics Of Authentic Entrepreneurial Leadership Within Information Technology Startups In Kenya, Christine Mukhwana
Walden Dissertations and Doctoral Studies
In Kenya, over 60% of nascent entrepreneurs start businesses with minimal leadership experience, engendering founder-CEOs who cannot sustain a business beyond its formative years. The problem is the nascent entrepreneurs’ lack of understanding of effective leadership. The purpose of this qualitative, phenomenological study was to develop a more nuanced understanding of authentic leadership behavior from the perspective of nascent entrepreneurs. Authentic leadership theory and the three-factor model were used to conceptualize the study. The research question focused on nascent entrepreneurs’ lived experiences and understanding of authentic leadership. The participants in the study were entrepreneurs from the information technology industry in …
Strategies To Sustain Small Construction Businesses Beyond The First 5 Years Of Operation, Catherine Nyasha Mukopfa
Strategies To Sustain Small Construction Businesses Beyond The First 5 Years Of Operation, Catherine Nyasha Mukopfa
Walden Dissertations and Doctoral Studies
Small business owners employ over half the U.S. labor force, yet only 50% of small businesses survive beyond 5 years. When small business owners understand the factors that lead to their business failure, they can develop strategies to remain sustainable and profitable within the first 5 years, thus reducing the potential of business failure. Grounded in the resource-based theory, the purpose of this qualitative multiple case study was to explore strategies five small construction owners in central Georgia used to remain in business beyond 5 years. Data were collected from semi structured interviews, a review of organization income statements and …
Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark
Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark
Walden Dissertations and Doctoral Studies
The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …
Strategies Project Managers Use That Reduce Information Technology Project Failures In The Insurance Industry, Jamarcus Snipes
Strategies Project Managers Use That Reduce Information Technology Project Failures In The Insurance Industry, Jamarcus Snipes
Walden Dissertations and Doctoral Studies
The worldwide failure rate of information technology (IT) projects is approximately 65%. Insurance project managers who fail to successfully implement IT projects negatively impact organizational performance and profitability. Grounded in the management by objectives theory, the purpose of this qualitative multiple case study was to explore strategies project managers use to reduce IT project failures in the insurance industry. The participants comprised four IT project managers in Alabama who successfully used strategies to reduce IT project failures in the insurance industry. Data were collected from virtual semistructured interviews, company documents, existing literature, and journal notes. Thematic analysis was used to …
Information Technology Strategies Automotive Retailers Use To Improve Customer Retention, Alexious Mulemba
Information Technology Strategies Automotive Retailers Use To Improve Customer Retention, Alexious Mulemba
Walden Dissertations and Doctoral Studies
Business managers in the automotive retail industry face challenges in retaining customers in sales operations. Automotive business managers' failure to retain customers negatively affects sales, revenue, and sustainable business performance. Grounded in expectation-confirmation theory, the purpose of this qualitative multiple case study was to explore the IT strategies some business managers use in the automotive retail industry to retain customers. The participants comprised 4 business managers from 2 automotive retail dealerships in the Western Region of Saudi Arabia, who used IT strategies to retain customers. Data were collected from semistructured interviews, interview notes, and company documents. Four themes emerged: customer …
Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree
Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree
Walden Dissertations and Doctoral Studies
Lack of effective cost containment strategies to support enterprise resource planning (ERP) system implementations within higher education institutions (HEIs) result in budget overruns 50% of the time. Grounded in Gartnerâs IT cost containment techniques, the purpose of this qualitative multiple case study was to explore strategies HEI project directors use to support a successful ERP implementation on time and within budget. The participants comprised 5 project directors and managers from HEIs and another public organization in the state of Washington. Data were collected from semistructured interviews, archival data, and organization documents. Thematic analysis was used to analyze the data, and …
Relationship Between Risk Identification, Risk Response, And Project Success, Marsha Marinich
Relationship Between Risk Identification, Risk Response, And Project Success, Marsha Marinich
Walden Dissertations and Doctoral Studies
AbstractProjects are used to implement the organization's strategic goals, but high failure rates reduce projects' effectiveness in successfully achieving goals. High failure rates reduce project managers’ effectiveness of projects in successfully achieving goals. Senior leaders and project managers are unable to deliver successful projects due to unmanaged risks. Grounded in expected utility theory, the purpose of this quantitative correlational study was to examine the relationship between risk identification, risk responses, and project success. A survey was created in SurveyMonkey® and distributed on LinkedIn. Survey responses were analyzed from 71 project managers with at least five years of experience in Washington, …
Strategies For Managing Offshore Outsourcing For Business Sustainability, Idrissa Maiga Hamidou Issa
Strategies For Managing Offshore Outsourcing For Business Sustainability, Idrissa Maiga Hamidou Issa
Walden Dissertations and Doctoral Studies
Ineffective offshore outsourcing strategies can contribute to unexpected and significant costs for businesses. Strategies to improve outsourcing outcomes are critical to business managers because often third parties contracted to implement offshore outsourcing fail to fulfil business managers’ expectations who can benefit from understanding how to manage outsourced operations and anticipate potential problems. Grounded in transaction cost theory, cultural and customs theory, and the resource-based view theory, the purpose of this qualitative single case study was to explore strategies and processes business managers use to maintain their organization after the implementation of offshore outsourcing. The participants consisted of 3 managers who …
The Impact Of Technological Advances On Older Workers, Toni Mcintosh
The Impact Of Technological Advances On Older Workers, Toni Mcintosh
Walden Dissertations and Doctoral Studies
The general problem addressed in this study was the treatment of older workers in the information technology industry that contributes to age discrimination in the workplace. Age discrimination is against the law irrespective of whether it is aimed at older workers in the workforce or becoming job candidates at an advanced age. Although previous research has shown that age discrimination is prevalent in work environments, little has been suggested to eradicate the issue in the workplace. The purpose of this qualitative case study was to investigate the issue of age discrimination as it relates to workers over the age of …
Key Strategies For Successful Information Technology Projects, David Morris
Key Strategies For Successful Information Technology Projects, David Morris
Walden Dissertations and Doctoral Studies
AbstractThe successful implementation of information technology (IT) projects globally depends on the increasing reliance of project managers on IT innovations. Some project managers and business leaders do not possess the strategies to effectively manage and successfully implement IT projects. Grounded in coordination theory, the purpose of this qualitative multiple case study was to explore strategies used to successfully implement IT projects. Data were collected using semistructured interviews and from company documents. The participants comprised 6 IT project managers in Northeast Ohio who successfully implemented IT projects. Thematic analysis was used to analyze the data. Four themes emerged: communication amongst all …
Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend
Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend
Walden Dissertations and Doctoral Studies
The low rate of customers' adoption of electronic banking services affects retail banks' profitability. The operating cost for a financial transaction performed by bank tellers averages US$1.07 compared to US$0.01 using electronic banking channels. It is paramount for retail banking leaders to understand the factors influencing customer adoption of electronic banking to sustain competitive advantage. Grounded in the technology acceptance model framework, the purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and customer adoption of electronic banking in Barbados. The validated technology acceptance model survey instrument was used …
Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo
Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo
Walden Dissertations and Doctoral Studies
Small and medium size business owners who do not use information systems effectively degrade business models, reduce customer value, and diminish the prospects for business stability, profitability, and growth. Grounded in the resource based view framework, the purpose of this qualitative multiple-case study was to explore the information systems strategies small business owners used to sustain their business beyond 5 years. A purposeful sample of 5 owners of 5 different small and medium sized businesses in the state of Texas participated in the study. Data were collected via semistructured, face-to-face interviews, company documents, and member checking. Data were analyzed using …
Strategies For Increasing Employee Productivity In Small Technology Consulting Businesses, Dalinda Yvonne Milne
Strategies For Increasing Employee Productivity In Small Technology Consulting Businesses, Dalinda Yvonne Milne
Walden Dissertations and Doctoral Studies
Unproductive employees in technology consulting small businesses negatively affect organizational output and profits. Investing in employee productivity is beneficial to ensuring an organization’s ability to improve their profits and sustainability as business leaders have an influential role in identifying and addressing the root causes of employee productivity issues in their organizations. The conceptual framework that grounded this doctoral study was Thomas Gilbert’s behavioral engineering model. The participants in this study consisted of 8 leaders in a Texas technology consulting small business with experience in increasing employee productivity. Data were collected through in-person semistructured interviews and business documents. Methodological triangulation was …
Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa
Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa
Walden Dissertations and Doctoral Studies
Leaders in the U.S. hospitality industry experience significant losses in profitability, increased mitigation cost, and reduced revenues because of business and consumer identity theft. Grounded in the fraud triangle theory and the fraud diamond theory, the purpose of this qualitative multiple-case study was to explore strategies leaders in the hospitality industry use to mitigate identity theft. A purposeful sample of 5 leaders of 5 different hospitality businesses in Montana participated in the study. Data were collected through semistructured interviews, member checking, and a review of company documents. During data analysis using Yin’s 5-step process, 3 key themes emerged: a new …
Strategies To Digitize Business Processes, Mohamed Abdelmoneim
Strategies To Digitize Business Processes, Mohamed Abdelmoneim
Walden Dissertations and Doctoral Studies
Information technology leaders with limited digitization strategies are less profitable than competitors in the same industry. Without digital strategies, information technology leaders suffer from manual business processes, which results in losing business opportunities. Grounded in general systems theory, the purpose of this multiple case study was to explore the strategies that 10 IT leaders used to transform business processes digitally at four different organizations in Ireland. Data were collected using semistructured face-to-face interviews. The second data source was organizational digitization documents. The 3 themes that emerged from thematic analysis were (a) strong digital leadership competencies, (b) digitally aligned with the …
Effective Data Analytics And Security Strategies In Internal Audit Organizations, Desiree Auchey
Effective Data Analytics And Security Strategies In Internal Audit Organizations, Desiree Auchey
Walden Dissertations and Doctoral Studies
The digitization of the corporate and regulatory environment presents an opportunity for internal audit organizations to change their audit techniques and increase their value to corporations. Audit functions have not kept pace with these advancements, as evidenced by the massive frauds in recent years, and current audit methodology does not robustly incorporate analytics and security of data. Grounded in agency theory, the purpose of this qualitative case study was to explore successful strategies business leaders use to implement data analytics and security for internal auditing and fraudulent activity. The participants comprised 3 audit leaders in Pennsylvania, who effectively used data …
Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa
Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa
Walden Dissertations and Doctoral Studies
Leaders in the U.S. hospitality industry experience significant losses in profitability, increased mitigation cost, and reduced revenues because of business and consumer identity theft. Grounded in the fraud triangle theory and the fraud diamond theory, the purpose of this qualitative multiple-case study was to explore strategies leaders in the hospitality industry use to mitigate identity theft. A purposeful sample of 5 leaders of 5 different hospitality businesses in Montana participated in the study. Data were collected through semistructured interviews, member checking, and a review of company documents. During data analysis using Yin’s 5-step process, 3 key themes emerged: a new …
The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo
The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo
Walden Dissertations and Doctoral Studies
As consumers increase the use of smart technologies, the lack of or improper implementation of Internet of Things (IoT) systems may affect the profitability of hotel businesses. For this qualitative single case study, Porter’s value chain model was the conceptual framework. The data collection process also included direct observations, participant observations, company performance documents, and reflective journaling. Data analysis from multiple sources of data was triangulated to hoteliers revealing that the implementation of IoT systems strategies may increase profit through the use of IoT system technology. Using Yin’s 5-step process, data were coded and analyzed and produced 3 themes: offer …
Cybersecurity Using Risk Management Strategies Of U.S. Government Health Organizations, Ian Cornelius Wilkinson
Cybersecurity Using Risk Management Strategies Of U.S. Government Health Organizations, Ian Cornelius Wilkinson
Walden Dissertations and Doctoral Studies
Seismic data loss attributed to cybersecurity attacks has been an epidemic-level threat currently plaguing the U.S. healthcare system. Addressing cyber attacks is important to information technology (IT) security managers to minimize organizational risks and effectively safeguard data from associated security breaches. Grounded in the protection motivation theory, the purpose of this qualitative multiple case study was to explore risk-based strategies used by IT security managers to safeguard data effectively. Data were derived from interviews of eight IT security managers of four U.S. government health institutions and a review of relevant organizational documentation. The research data were coded and organized to …
E-Commerce Strategies Small And Medium Enterprises Use To Market Products In Ghana, Joseph Kwaku Amaglo
E-Commerce Strategies Small And Medium Enterprises Use To Market Products In Ghana, Joseph Kwaku Amaglo
Walden Dissertations and Doctoral Studies
Small and medium enterprise (SME) business owners face challenges in adopting e-commerce strategies to market products. By utilizing e-commerce technology and tools, SME business owners could reach more customers and improve their business performance. Grounded in the technology acceptance model, the purpose of this qualitative multiple case study was to explore the strategies some SME business owners in the furniture industry used to adopt e-commerce to market products in Ghana. The participants comprised 5 SME business owners from 5 different furniture firms in Ghana who adopted e-commerce strategies to market products. Sources of data included semi-structured interviews, interview notes, and …
Knowledge Management, Innovations Systems, And Firm Performance, Henry Dion Young
Knowledge Management, Innovations Systems, And Firm Performance, Henry Dion Young
Walden Dissertations and Doctoral Studies
Small and medium sized-enterprise managers are unable to effectively manage employees’ knowledgeability and innovation systems successfully, which results in negative firm performance. Managers who do not consider employee knowledge management and the benefits related to innovation systems experience financial hardships within the organization. Grounded in the unified model of dynamic organizational knowledge creation theory, the purpose of this quantitative correlational study was to examine the relationship between knowledge management, innovation systems, and firm performance. Data were collected using SurveyMonkey to gather online survey responses from 80 small and medium-sized enterprise managers in California. The results of the standard multiple linear …
Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato
Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato
Walden Dissertations and Doctoral Studies
Information Technology (IT) leaders who do not invest in big data projects may struggle to gain a competitive advantage and business insights to improve performance. Grounded in the Kotterâs change and Six Sigma models, the purpose of this qualitative multiple case study was to explore strategies IT leaders used to implement big data analytics successfully. The participants comprised 4 IT leaders from 2 telecommunication organizations in the United States of America, who effectively used strategies to promote and maximize competitive advantage using big data analytics. Data were collected from semistructured interviews, company documents, and project-related documents and were analyzed using …
Strategies To Lower Information Technology Employee Voluntary Turnover, Nelson Velez
Strategies To Lower Information Technology Employee Voluntary Turnover, Nelson Velez
Walden Dissertations and Doctoral Studies
For information technology (IT) professionals, the average turnover rate of voluntary employees is approximately 21.5% and occurs in fewer than 5 years. The purpose of this single case study was to explore strategies IT outsourcing business executives used to retain key IT employees in the New England region of the United States. Three IT business leaders from a single organization were selected to participate because they had implemented strategies to retain key IT employees. Herzberg's 2-factor theory of motivation was used as the conceptual framework for this doctoral study. Data were collected using semistructured interviews and review of company policies …
Leadership Strategies For Improving Employee Engagement In The Information Technology Industry, Geneva L. Reed
Leadership Strategies For Improving Employee Engagement In The Information Technology Industry, Geneva L. Reed
Walden Dissertations and Doctoral Studies
Disengaged employees in the information technology industry lead to decreased productivity, increased absenteeism, poor job performance, higher employee turnover, and reduced organizational effectiveness. The purpose of this multiple case study was to explore the leadership strategies that information technology leaders used to improve employee engagement. The transformational leadership theory was the conceptual framework for this study. Data were collected through semistructured interviews with 3 leaders of information technology companies in Illinois and a review of company documents. Data were analyzed through thematic analysis and using Yin's 5-step process of compiling, disassembling, reassembling, interpreting, and concluding data. The 3 emergent themes …
Relationship Between Time Estimation, Cost Estimation, And Project Performance, Eyas Nakhleh
Relationship Between Time Estimation, Cost Estimation, And Project Performance, Eyas Nakhleh
Walden Dissertations and Doctoral Studies
Although the project management role is increasing, project failure rates remain high. Project time and cost are 2 project factors that can affect the performance of the projects. The purpose of this correlational study was to examine the relationship between time estimation, cost estimation, and project performance. Data collection involved a purposive sample of 67 project sponsors, managers, and coordinators in Qatar. The theoretical framework was the iron triangle, also known as the triple constraints. Participants were randomly invited to answer 18 questions using the project implementation profile instrument. A standard multiple regression analysis was used to examine the correlation …
Exploring Information Technology Return On Investment Reports For Planning, Budgeting, And Implementation, Constantine Bitwayiki
Exploring Information Technology Return On Investment Reports For Planning, Budgeting, And Implementation, Constantine Bitwayiki
Walden Dissertations and Doctoral Studies
The failure rate of new government information technology (IT) projects in developing countries is high, with 35% classified as total failures and approximately 50% as partial failures. The population for this study was 10 senior managers of a public sector organization in Uganda selected because of high IT project successes achieved through leveraging IT return on investment (ROI) reports. The purpose of this qualitative single-case study was to explore the strategies Ugandan senior public sector officials used to leverage IT ROI reports during planning, budgeting, and implementation of IT projects to reduce failure rates. The conceptual frameworks were the strategic …
Successful Strategies For Using Knowledge Management In Small And Medium-Sized Enterprises, Josephine Kayaga Nsubuga-Mugoa
Successful Strategies For Using Knowledge Management In Small And Medium-Sized Enterprises, Josephine Kayaga Nsubuga-Mugoa
Walden Dissertations and Doctoral Studies
Knowledge management (KM) is vital for an organization to succeed in a highly dynamic and competitive world. The purpose of this multiple case study was to explore strategies that managers of small and medium-sized enterprises (SMEs) use to effectively integrate KM into business practices. The study population comprised 5 managers from 2 SMEs operating in Uganda. The eligibility criteria for this study were that participants had to be from Ugandan SMEs with a knowledge-intensive environment, managers with some responsibility of KM in the organization, and experienced with at least 1 year of successful KM practices. The conceptual framework for this …
Incorporating Data Governance Frameworks In The Financial Industry, Tarlochan Singh Randhawa
Incorporating Data Governance Frameworks In The Financial Industry, Tarlochan Singh Randhawa
Walden Dissertations and Doctoral Studies
Data governance frameworks are critical to reducing operational costs and risks in the financial industry. Corporate data managers face challenges when implementing data governance frameworks. The purpose of this multiple case study was to explore the strategies that successful corporate data managers in some banks in the United States used to implement data governance frameworks to reduce operational costs and risks. The participants were 7 corporate data managers from 3 banks in North Carolina and New York. Servant leadership theory provided the conceptual framework for the study. Methodological triangulation involved assessment of nonconfidential bank documentation on the data governance framework, …