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Articles 1 - 30 of 439
Full-Text Articles in Business
Puerto Rico School Administrators’ Authentic Leadership And Turnover Intent Moderated By Supervisor Support, Cristal Vazquez Davila
Puerto Rico School Administrators’ Authentic Leadership And Turnover Intent Moderated By Supervisor Support, Cristal Vazquez Davila
Walden Dissertations and Doctoral Studies
The turnover rates of Puerto Rican high school teachers continue to increase and have an adverse effect not only on the quality of education but also on the budget of Puerto Rico’s Department of Education (PRDE). By examining the factors of perceived supervisor support and authentic leadership influencing teachers’ turnover intentions, steps can be taken to reduce the turnover rates. The purpose of this study was to examine the relationship between school administrators’ authenticity and the turnover intentions of a sample of high school teachers employed by the PRDE. The framework was based on social exchange theory, authentic leadership theory, …
Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis
Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis
Walden Dissertations and Doctoral Studies
New managers of worker-owned cooperatives who fail to adapt to changing conditions can threaten the organization’s viability. Some new managers of worker-owned cooperatives may lack the strategies they need to maintain consistent employment levels during economic downturns. Grounded in the expected utility theory, the purpose of this qualitative multiple case study was to explore the strategies used by managers of worker-owned cooperatives to maintain consistent employment levels during sustained periods of low revenue. Participants comprised seven managers of worker-owned cooperatives with a minimum of 5 years’ experience in the Midwest of the United States managing cooperatives during sustained periods of …
Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session
Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session
Walden Dissertations and Doctoral Studies
Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …
Exploring How Organizations Ensure The Hiring Process Is Conducted Appropriately To Avoid Legal Issues, Natashia Stafford - Cotton
Exploring How Organizations Ensure The Hiring Process Is Conducted Appropriately To Avoid Legal Issues, Natashia Stafford - Cotton
Walden Dissertations and Doctoral Studies
The overall research problem of interest in this study was the need for human resource (HR) leaders and hiring managers (HMs) to conform to a wide array of complex state and federal legal requirements concerning hiring practices. Therefore, the purpose of this qualitative study was two-fold: (a) to understand how HR leaders can ensure that ethically and legally acceptable hiring practices are used in their organizations and (b) to identify the perceptions of the employee selection procedures and legal defensibility of HR personnel and HMs in Northern California in order to develop timely and informed answers to the study’s research …
Critical Factors That Influence Job Attitudes Among Employees In The Disaster Management Sector, Leslie Myers Mccall
Critical Factors That Influence Job Attitudes Among Employees In The Disaster Management Sector, Leslie Myers Mccall
Walden Dissertations and Doctoral Studies
Professional attitudes toward results-oriented performance cut across job sectors; however, they are pronounced among disaster management personnel. Within the disaster management sector (DMS), commitment to the organization is critical to retention and quality services and has been shown to be related to degree of work satisfaction; however, research remains lacking related to the specific needs of the DMS related to employee and volunteer worker attraction, engagement, and retention. The purpose of this study was to explore job attitudes among disaster management sector (DMS) workers to create and support a more effective solution to employee job attitude problems and to promote …
Strategies To Decrease Disorder And Diminishing Transit Ridership Through Fare Enforcement, Stephen Matthew Boehm
Strategies To Decrease Disorder And Diminishing Transit Ridership Through Fare Enforcement, Stephen Matthew Boehm
Walden Dissertations and Doctoral Studies
AbstractUrban rail transit systems are experiencing a decrease in ridership in part due to the perception of increased crime and disorder. To ensure passengers continue riding rail transportation, agency leaders must develop strategies to decrease crime and disorder caused by fare evasion. Grounded in the Kano model and Lean Six Sigma, the purpose of this qualitative case study was to explore strategies urban rail transit leaders use to reduce declining ridership associated with a perceived disorder caused by fare evasion. Data were collected using semistructured interviews of six urban rail transit leaders who manage fare enforcement efforts and a review …
Strategies For Retaining Employees In The Trucking Industry, Dionne Bell- Pursley
Strategies For Retaining Employees In The Trucking Industry, Dionne Bell- Pursley
Walden Dissertations and Doctoral Studies
Employee turnover is a recurring problem in organizations, affecting performance and productivity while depleting organizational resources. High driver turnover rates raise a company’s operating costs and reduce driver productivity, service quality, and highway safety in the trucking industry. When trucking industry leaders understand such factors, they can develop and implement strategies to increase truck driver retention. Grounded in Herzberg’s two-factor theory and supported by Maslow’s hierarchy of needs theory, the purpose of this single case study was to explore strategies trucking company leaders use to increase truck driver retention. The participants included eight executives from trucking companies in the southeast …
Strategies Required For Complying With North American Free Trade Agreement, Daniel Arthur Chavez
Strategies Required For Complying With North American Free Trade Agreement, Daniel Arthur Chavez
Walden Dissertations and Doctoral Studies
The failure of U.S. small home textile business owners to comply with North American Free Trade Agreement (NAFTA) regulations can have adverse business outcomes. Small U.S. textile owners must comply with NAFTA regulations to sustain business operations. Grounded in the resource-based view theory, the purpose of this qualitative, multiple case study was to explore strategies small home textile owners use to comply with North American Free Trade Agreement (NAFTA) regulations when trading with Mexico. The participants were four owners of SMEs located in the greater New York City area who use successful strategies to export to Mexico. The data were …
Strategies Information Technology Managers Use To Motivate Remote Employees, Jennifer Leonard
Strategies Information Technology Managers Use To Motivate Remote Employees, Jennifer Leonard
Walden Dissertations and Doctoral Studies
Some managers are experiencing challenges keeping remote workers motivated. Managers are concerned with motivating remote employees to ensure production levels are met or exceeded. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple case study was to explore strategies information technology (IT) managers from five organizations in the Southeastern United States used to motivate remote employees. Data were collected from semistructured interviews with 5 business leaders, company website information, and other documentation provided by the IT leader. Data analysis involved recognizing frequent phenomena and coding meaningful and common themes, phrases, or key words. Four themes were evident: transformation …
Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow
Understanding Successful Strategies Human Service First-Level Managers Utilize When Addressing Workplace Incivility, Mary Elizabeth Barlow
Walden Dissertations and Doctoral Studies
The social problem of workplace incivility is a well-researched issue that impacts employees, work groups, and organizations across the nation. The purpose of this study was to understand how first-level human service managers describe employee turnover in relation to workplace incivility and what first-level human service managers view as successful strategies they have used to address workplace incivility. The theoretical framework utilized for this study was incivility spiral theory, as described by Andersson and Pearson. The purpose of this generic qualitative study was to gain an understanding of successful strategies that first-level human service managers utilize when addressing workplace incivility …
Effective Decision-Making Strategies That Support Long-Term Sustainability In Nondenominational Churches, Andre Paul Davis Jr.
Effective Decision-Making Strategies That Support Long-Term Sustainability In Nondenominational Churches, Andre Paul Davis Jr.
Walden Dissertations and Doctoral Studies
Ineffective financial decision-making has frequently led to nondenominational church failures and contributes to 4,000 to 8,000 churches closing each year in North America. Grounded in stewardship theory, the purpose of this qualitative multiple case study was to explore effective financial decision-making strategies in nondenominational churches that support long term sustainability. Participants were 10 church leaders who successfully used financial decision-making strategies to support long-term sustainability in Central North Carolina was used for this study. Data were collected from semi structured interviews and internal church documents relating to church leadership's financial decision-making and analyzed using thematic analysis. Four themes emerged: budgeting …
Improving Staff Retention In Adolescent Psychiatric Residential Treatment Facilities, Tasha C. Moses
Improving Staff Retention In Adolescent Psychiatric Residential Treatment Facilities, Tasha C. Moses
Walden Dissertations and Doctoral Studies
AbstractHigh direct care staff (DCS) turnover in psychiatric residential treatment facilities presents significant organizational challenges. Insufficient DCS levels and high turnover rates can undermine an organization’s ability to provide quality care to residents who have acute psychiatric symptoms, maintain a safe environment, and achieve strategic goals. This case study was grounded in the Baldrige Excellence Framework and focused on the DCS retention challenges experienced by a psychiatric residential treatment facility in the southeastern United States. Sources of data included semi structured interviews with seven organizational leaders, a review of organizational archival records, and an academic literature review. Thematic content analysis …
Nonprofit Board Members' Perceptions Of The Initial Orientation And Ongoing Board Member Training, Janice M. Trapp
Nonprofit Board Members' Perceptions Of The Initial Orientation And Ongoing Board Member Training, Janice M. Trapp
Walden Dissertations and Doctoral Studies
Many nonprofit organizations have implemented board development practices that include an initial orientation and ongoing training to improve board performance. However, recent studies have shown that board members struggle with understanding their roles, responsibilities, and board governance. This lack of understanding limits their ability to perform their roles effectively, which may impact the members’ performance and the organizations’ performance. This generic qualitative study explored board members’ perceptions of whether the initial orientation and ongoing training they received in preparation for board service adequately prepared them for board governance. Inglis et al.’s three factor-framework of strategic activities, operations, and resource planning …
Strategic Planning In Small Nonprofit Behavioral Health Organizations, Amanda Machamer Becker
Strategic Planning In Small Nonprofit Behavioral Health Organizations, Amanda Machamer Becker
Walden Dissertations and Doctoral Studies
Rural communities in the United States depend on small community-based nonprofits to provide access to food, nutrition, transportation, and other social determinants of health. Despite this essential role, some leaders of small nonprofits forgo participating in strategic planning because they believe that the process can be time consuming and expensive. Strategic planning may help organizations of any size to be organized, mission focused, outcome based, and successful. The strategic planning process helps to identify which outcomes demonstrate effectiveness and increase program sustainability. The purpose of this study was to explore the ways that strategic planning may assist small rural community-based …
Retrospective And Forecasting Analysis Of Increased Long Term Care Demand In Niagara, Breanne Alissa Hines
Retrospective And Forecasting Analysis Of Increased Long Term Care Demand In Niagara, Breanne Alissa Hines
Walden Dissertations and Doctoral Studies
A problem exists within the Canadian healthcare system as many patients experience longer lengths of stay (LOS) in acute care (AC) and complex care (CC) beds within hospitals because of a lack of long term care (LTC) facilities. The purpose of this study was to evaluate the extra days patients wait for placement and assess the benefits of increasing the number of LTC beds. The theoretical framework used was the four-level model of the health care system. Research questions involved 2017-2019 data for the number of LTC beds required to eliminate waits and evaluate beds needed in the future. This …
Employer Strategies For Military Spouse Retention, Shanna Smith
Employer Strategies For Military Spouse Retention, Shanna Smith
Walden Dissertations and Doctoral Studies
Employee turnover is extremely costly to organizations, which concerns business leaders in the United States because organizations invest time and money in resources such as recruiting, hiring, onboarding, and training. Grounded in systems theory, the purpose of this multiple case study was to explore strategies employers use to retain military spouse talent. The sample consisted of nine business leaders from large companies in San Antonio, Texas, known for successful talent retention initiatives for military spouses. Data were collected from semistructured interviews with business leaders and publicly available organizational documents. Data analysis was guided by thematic analysis, member checking, and methodological …
The Relationship Between Antecedent Variables And Collective Organizational Engagement In U.S. Manufacturers, Kristoffer Carlos Garringer
The Relationship Between Antecedent Variables And Collective Organizational Engagement In U.S. Manufacturers, Kristoffer Carlos Garringer
Walden Dissertations and Doctoral Studies
Manufacturing leaders face challenges that influence organizational outcomes such as, collective organizational engagement. Because of the complexities in the U.S. manufacturing industry, manufacturing leaders must identify resources and strategies that influence collective organizational engagement levels. Grounded in employee engagement theory and resource management theory, the purpose of this quantitative correlational study was to examine the relationship between motivating work design, human resource management practices, strategic implementation, and collective organizational engagement. The sample included 123 participants from large manufacturing organizations within the U.S. Mid-Atlantic region who held non-executive titles. The results of the multiple linear regression were significant, F(3, 122) = …
The Perceptions Of Bank Employees On Performance Target, Yusuf Abubakar Ibrahim
The Perceptions Of Bank Employees On Performance Target, Yusuf Abubakar Ibrahim
Walden Dissertations and Doctoral Studies
AbstractPerformance target is one of the tools of performance management used to influence bank employees’ performance in the Nigerian banking sector. Bank managers may have exerted pressure on employees due to recent pressure in Nigeria’s economy, which has a reciprocal effect on Nigeria’s banking sector. The research problem addressed issues related to performance targets, disparity in job satisfaction, and stress-related issues in the workplace. The purpose of this qualitative phenomenological study was to explore the lived experiences of workplace-related stress of permanent bank employees working under the current performance targets in the Nigerian banking sector. The research questions focused on …
Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void
Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void
Walden Dissertations and Doctoral Studies
AbstractLicensure has many benefits to master’s level counselors, including higher wages, legal recognition, and third-party reimbursements, however many professional counselors do not pursue licensure. South Carolina graduates of a master’s level counseling program are not required to obtain licensure in order to provide counseling services. This qualitative comparative case study was conducted to capture why some counseling graduates choose to pursue licensure and others do not based on the experiences, knowledge, skills, and abilities counseling graduates in transition in South Carolina. The research was informed by social cognitive career theory and social learning for career decision making. Participants included four …
Executive Coaches’ Perspectives On Leadership Role Identity Construction In Aspiring Female Leaders, Candice St. Pierre
Executive Coaches’ Perspectives On Leadership Role Identity Construction In Aspiring Female Leaders, Candice St. Pierre
Walden Dissertations and Doctoral Studies
Current efforts to develop and promote women to senior-level positions in organizations remain insufficient. Many leadership development programs are not designed to help women develop a sense of leader identity and self-efficacy. Executive coaching is a process to develop leaders that is customizable for individuals to address their specific needs and goals. A phenomenological study was conducted to gain insight into the lived experiences of executive coaches to discern their strategies and practices for working with women who aspire to attain senior leadership roles. Ten executive coaches working with aspiring women leaders as part of a Network of Executive Women …
Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter
Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter
Walden Dissertations and Doctoral Studies
Multiple researchers have investigated employee turnover related to affective, continuous, and normative commitment, and none reported the predictive power of emotion regulation reappraisal on these components of commitment with turnover intentions among degree-seeking employees. The purpose of this quantitative survey research study was to explore emotion regulation reappraisal and its predictive power for organizational commitment associated with degree-seeking employees' intentions to quit jobs. In this study, a small sample of N = 18 degree-seeking employees took part in survey methodology. Multiple regressions were performed to calculate the variance of independent variables, emotion regulation and affective, continuous, and normative commitment associated …
Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend
Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend
Walden Dissertations and Doctoral Studies
Ineffective communication and leadership practices continue to be an ongoing problem within organizations due to executives’ inability to effectively lead and communicate. The primary concern in this study was how junior managers perceive the effectiveness of executives’ communication practices as well as how executives’ leadership styles influence the junior managers. The purpose of this phenomenological study was to explore the lived experiences of junior managers. The leader-member exchange theory provides the framework for this study on exploring junior managers lived experiences and their perceptions on how executives’ leadership styles influence them and their perception of executive’s ability to disseminate top …
Export Success And Sustainable Strategies For Cameroonian Small And Medium-Sized Enterprises, Christian N. Bikai
Export Success And Sustainable Strategies For Cameroonian Small And Medium-Sized Enterprises, Christian N. Bikai
Walden Dissertations and Doctoral Studies
AbstractAccording to the Cameroon Ministry of Small and Medium-Sized Enterprises, small and medium-sized enterprises (SMEs) constitute 99.8% of companies, employ over 70% of the active population, and contribute significantly to economic growth and development. However, less than 25% of new SMEs in Cameroon survive beyond 3 years. Sustainability is essential to small business owners in exporting coffee from Cameroon as an indicator of economic growth and job creation. The purpose of this qualitative multiple case study guided by the transaction cost economics theory was to explore strategies owners of small businesses exporting coffee from Cameroon use to sustain business beyond …
Fairness, Emotional Intelligence, And Ethical Decision-Making In Customer Evaluations Of Providers, Tameka Austin
Fairness, Emotional Intelligence, And Ethical Decision-Making In Customer Evaluations Of Providers, Tameka Austin
Walden Dissertations and Doctoral Studies
Customer satisfaction is a topic that organizations must focus on for the success and continued sustainability of their organizations. Emotional intelligence, fairness, and ethical decision-making are areas that businesses must address to identify how their businesses are impacted by the choices that customers make when working with corporations. The gig economy (short- or long-term project in which a contract worker is hired to perform a specific task or long-term consultant assignment) is an area that has not been addressed to a great extent by psychology researchers. The purpose of this study was to examine the relationships between emotional intelligence, ethical …
Succession Success In Family Business In Ghana, Ghinwa Ghamloush
Succession Success In Family Business In Ghana, Ghinwa Ghamloush
Walden Dissertations and Doctoral Studies
Some FOB leaders lack effective strategies to successfully transition a family-owned business (FOB) from one generation to another. Seventy percent of family-owned businesses (FOB) fail to transition from the first generation to the second generation. Guided by the theory of planned behavior as the conceptual framework, the purpose of this qualitative multiple case study was to explore the business strategies that three FOB leaders used to achieve a successful transition of a FOB from one generation to another. This study included three FOB leaders in Ghana who successfully sustained their business operations after leadership succession. Data were collected through semistructured …
Exploring The Need For Sustainable Reform Of Local Government To Build Administrative Capacity In Jamaica, Mario Antonio Perez Woode
Exploring The Need For Sustainable Reform Of Local Government To Build Administrative Capacity In Jamaica, Mario Antonio Perez Woode
Walden Dissertations and Doctoral Studies
The lack of labor and financial resources in local Jamaican governments’ corporation negatively impacts senior management government officials’ sustainability efforts. Grounded in Buchanan’s and Tullock’s public choice theory, the purpose of this qualitative phenomenological study was to explore the lived experiences and perceptions of 20 randomly selected Jamaican senior management government officials from two local government corporations concerning the financial and human resource capacity issues. Data were collected using semistructured interviews, government documents, and public and government legislative data. The data were analyzed using the Smith and Osborn interpretative phenomenological analysis, and the Moustakas modified van Kaam 7-step analysis method. …
Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis
Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis
Walden Dissertations and Doctoral Studies
New managers of worker-owned cooperatives who fail to adapt to changing conditions can threaten the organization’s viability. Some new managers of worker-owned cooperatives may lack the strategies they need to maintain consistent employment levels during economic downturns. Grounded in the expected utility theory, the purpose of this qualitative multiple case study was to explore the strategies used by managers of worker-owned cooperatives to maintain consistent employment levels during sustained periods of low revenue. Participants comprised seven managers of worker-owned cooperatives with a minimum of 5 years’ experience in the Midwest of the United States managing cooperatives during sustained periods of …
Diversifying Funding Streams For A Nonprofit Behavioral Health Organization, Danielle Hurt
Diversifying Funding Streams For A Nonprofit Behavioral Health Organization, Danielle Hurt
Walden Dissertations and Doctoral Studies
Business sustainability is essential for any nonprofit organization. Revenue diversification can play a key role in business sustainability. In this case study, the revenue diversification practices and challenges of an international, behavioral health, nonprofit organization based out of the western United States were examined. The organization provides training, support, and resources in an experiential modality of behavioral health treatment for clients worldwide. Data collection processes consisted of a review of current revenue diversification literature, semistructured interviews with three senior-level leaders in the organization, and a review of select organizational documents. The Baldrige Excellence Framework for Healthcare provided a proven framework …
Job Burnout And Turnover Intentions Among Telecommuting Call Center Agents, Gigianna Griffin
Job Burnout And Turnover Intentions Among Telecommuting Call Center Agents, Gigianna Griffin
Walden Dissertations and Doctoral Studies
Telecommuters have been shown to have higher job satisfaction and job performance and lower turnover intentions and job-related stress than office-based workers. The association between telecommuting, job burnout, and turnover intentions of call center agents has not been fully investigated. The purpose of this study was to determine if telecommuting is associated with job burnout, and turnover intentions among call center agents. Maslach and Jackson’s burnout theory was used as the theoretical framework. Data were obtained from a convenience sample of 89 nontelecommuter and 63 telecommuter call center agents in the United States via an online survey. This nonexperimental correlational …
The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn
The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn
Walden Dissertations and Doctoral Studies
Female graduate students are targets of coercive sexual harassment (SH) three times more than female undergraduates; 67.8% of their harassers were university faculty. While SH victims expected peer support, peers often socially rejected female victims of coercive SH. Gray and Wegner’s theory of dyadic morality and Bowes-Sperry and O’Leary-Kelly’s bystander response model guided this quantitative study to examine the effect of victim response on helping intentions by peers. After reading the same vignette that described coercive SH, 207 student participants read one of four randomly assigned victim’s responses: victim did nothing, directly confronted the professor during the incident, sought peer …