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Articles 2881 - 2910 of 572291
Full-Text Articles in Arts and Humanities
The Ecology Of Effort: Aesthetics Of Resistance In The Age Of Frictionless Design, Stefano Caggiano
The Ecology Of Effort: Aesthetics Of Resistance In The Age Of Frictionless Design, Stefano Caggiano
DRS Biennial Conference Series
This paper examines how design can restore cognitive and sensory depth within a culture shaped by frictionless digitality. The dominance of frictionless design—defined by speed, ease, and seamlessness—has optimized usability but diminished the experiential conditions that make meaning possible. Meaning emerges through resistance: the effort, uncertainty, and interpretive engagement that activate attention and reward. Drawing on embodied cognition and semiotic theory, the paper argues that cognitive effort and sensory resistance are essential to perception and value. Physical and spatial artefacts, through material texture, spatial articulation, and perceptual complexity, can reintroduce friction into everyday experience, inviting interpretive participation rather than passive …
Contextual Intelligence For Ai In Design: A Liberal Education Lens, Amit Kundal, Shamit Shrivastav, Tina Mangwani
Contextual Intelligence For Ai In Design: A Liberal Education Lens, Amit Kundal, Shamit Shrivastav, Tina Mangwani
DRS Biennial Conference Series
As Artificial Intelligence (AI) becomes embedded in design education and practice, global experts highlight a key challenge: preparing design students to engage with AI responsibly and contextually. This paper explores how liberal education’s interdisciplinary approach builds contextual understanding for designers to leverage AI tools effectively. Informed by the philosophy of an Indian design school that is rooted in liberal education, along with insights from global design experts, the study introduces a conceptual model: CI-AID (Contextual Intelligence for AI in Design). CI-AID extends on the traditional double diamond, where interdisciplinary knowledge enables a comprehensive discovery of the context that the design …
Designing Preparatory Haptics: Relational Timing And Bodily Anticipation In Industrial Driving Contexts, Zhe Dai, Yonghong Liu, Pingping Fang, Xiangtian Bai, Yifei Xue, Fan Wu, Qian Ou
Designing Preparatory Haptics: Relational Timing And Bodily Anticipation In Industrial Driving Contexts, Zhe Dai, Yonghong Liu, Pingping Fang, Xiangtian Bai, Yifei Xue, Fan Wu, Qian Ou
DRS Biennial Conference Series
In safety-critical industrial contexts, visual alerts often fail under high cognitive load. This paper introduces Preparatory Haptics, framing haptic timing as a relational medium that reshapes bodily anticipation. We developed a wearable haptic prototype synchronized with auditory cues to investigate how temporal coordination and vibration modes influence attention and readiness. A driving-simulation study showed that advance-timing haptic cues foster proactive anticipation, whereas sustained vibrations are perceived as bodily resonance rather than interference, particularly under complex task conditions. These findings ground the Preparatory Haptics Framework, which treats temporal materiality as a generative element of embodied interaction and offers theoretical and practical …
Not Post-Digital But More-Than-Human: Rethinking Digital Design For Regional Natural History Museums, Katt Grover, Argenis Ramirez Gomez, Claire Bailey Ross
Not Post-Digital But More-Than-Human: Rethinking Digital Design For Regional Natural History Museums, Katt Grover, Argenis Ramirez Gomez, Claire Bailey Ross
DRS Biennial Conference Series
What if the future of digital design in museums isn’t found in cutting-edge institutions, but in the often-overlooked ecologies of regional natural history collections? This paper repositions small regional museums not as lagging behind in digital transformation, but as fertile grounds for exploring more-than-human digital design. Drawing on an ongoing collaborative project between the Portsmouth Natural History Museum and the University of Portsmouth, we reflect on the interactive experiences using low-cost holograms and motion-capture avatars as mediators between human and non-human actors within museum ecologies. Giving collections voices and personalities engaged audiences, yet in attempting to become more-than-human, the collections …
Research Through Game Design, Oliver Bates, Ben Kirman, Marcia Tavares Smith, David Philip Green
Research Through Game Design, Oliver Bates, Ben Kirman, Marcia Tavares Smith, David Philip Green
DRS Biennial Conference Series
Games are common artefacts and systems for design research, appearing as engagement tools with publics or specific audiences, expressions of ideas, and as tools for speculation. Games have proven value as instruments or outputs supporting this work, but the process of designing games is rarely centered as a moment of production of new knowledge and understanding. Taking inspiration from Research through Design more broadly, we position Research through Game Design as an approach that delineates space to challenge systems, break from norms, provoke, critique, explore, experiment, critically design, and reflect on the frictions and boundaries of ideas, artefacts, and systems. …
Cultureaction! An Interaction And Experience Design Project To Explore San Marino’S Historic Center As A Living Archive., Silvia Gasparotto
Cultureaction! An Interaction And Experience Design Project To Explore San Marino’S Historic Center As A Living Archive., Silvia Gasparotto
DRS Biennial Conference Series
This research explores how design-driven approaches can boost engagement with cultural heritage and archives, centering on an experimental initiative in San Marino's historic center. The project envisions the city as a dynamic archive brought to life through interactive installations. A system featuring an interactive device called Iride and six site-specific installations was created to reveal the hidden historical and meaningful layers within the urban landscape. These installations use multisensory components to craft experiences that enhance visitors' cognitive and emotional connections with local cultural stories. This method illustrates how design and digital technology can connect tangible and intangible heritage, institutional archives …
Becoming A Coffee Shop Regular: Factors Shaping Regularity In Contemporary Coffee Shops, Mia B. Münster, Rebekah Matheny, Kirsten Marie Raahauge
Becoming A Coffee Shop Regular: Factors Shaping Regularity In Contemporary Coffee Shops, Mia B. Münster, Rebekah Matheny, Kirsten Marie Raahauge
DRS Biennial Conference Series
This study explores customers’ motivations to become regulars at contemporary specialty coffee shops and identifies the features that make these places meaningful enough for repeated visits. Drawing on observations and in situ interviews with staff and regular customers in Hong Kong, Copenhagen, and Columbus, the study examines how regular destinations emerge in contemporary café culture. The analysis identifies recurring characteristics of places that individuals consider their regular spots: (1) high-quality offerings, including quality products and professional service; (2) convenient and attractive locations; (3) the resources to accommodate different types of visits; (4) connectedness, or a sense of community and shared …
Design As Interface: From Architectural Design To Circular Systems Design, Georgios Triantafyllidis, Lizhen Huang
Design As Interface: From Architectural Design To Circular Systems Design, Georgios Triantafyllidis, Lizhen Huang
DRS Biennial Conference Series
Circular economy planning for the built environment is a wicked problem: data are fragmented, tools are siloed, and the goals of material reuse are contested. Those aspects collectively contribute to generating systemic barriers towards circular economy transition. This study targets this challenge by proposing the Circular City Twin as a conceptual open system-of-systems that enables shared inquiry and collaborative action between city and building scales. Drawing on second-order cybernetics and meta-design principles, the Circular City Twin acts as an architectural interface: a modular, scalable, extensible digital infrastructure that integrates cadastral data, parametric BIM generation, and semantic models to deliver high-granularity …
Neurodesign In Urban Environments: Fmri Insights For Designing Cognitively Supportive Cities, Saijal Sharma, Tian Cheng, Gerhard Bruyns
Neurodesign In Urban Environments: Fmri Insights For Designing Cognitively Supportive Cities, Saijal Sharma, Tian Cheng, Gerhard Bruyns
DRS Biennial Conference Series
Advances in neuroscience and neuroimaging have created new pathways to interpret how urban environments shape spatial cognition, psychological well-being, mobility, behaviour, and related outcomes across different age groups. This review examines the use of Functional Magnetic Resonance Imaging (fMRI) in urban settings and assesses its contribution to an age-inclusive, longevity-focused environment. It synthesises interdisciplinary research into a concise framework that integrates fMRI-based pattern recognition with stimuli mapping to generate design insights. Within this context, fMRI is positioned as a complementary methodological approach to be used alongside ethnographic, participatory, and experiential methods in generating neuro-informed design knowledge. The review highlights design-relevant …
Unwording Design: Demilitarizing The Imaginaries Of Design, Xaviera Sánchez De La Barquera Estrada, Sergio Dávila Urrutia
Unwording Design: Demilitarizing The Imaginaries Of Design, Xaviera Sánchez De La Barquera Estrada, Sergio Dávila Urrutia
DRS Biennial Conference Series
Design’s vocabulary is saturated with metaphors of control (targets, strategies, impacts), revealing a militarized ontology that frames design as domination over problems, contexts, and futures. This paper examines the politics of wording and introduces Unwording Design as a practice of ontological care: dismantling violent grammars that sustain extractive imaginaries and cultivating vocabularies grounded in affection, reciprocity, and relational ethics. Drawing on Haraway’s insight that the thoughts we use to think matter (2016), Butler’s performativity (2006), and Escobar’s ontological design (2018), we argue that transforming language transforms the worlds design brings into being. Unwording shifts from languages of war to languages …
Divergent Thinking To Design A Musical Instrument, Ermanno Aparo, Liliana Soares, Rita Almendra
Divergent Thinking To Design A Musical Instrument, Ermanno Aparo, Liliana Soares, Rita Almendra
DRS Biennial Conference Series
This paper explores how divergent thinking generates creativity and innovative ideas, exploring multiple possibilities and connections. Designing a musical instrument is an opportunity for knowledge and experimentation, combining the need for high performance with aesthetic qualities and, the tradition of handmade production with cutting-edge technologies and materials. Methodologically, the study is exploratory based on qualitative research methods. It comprises academy and the local productive sector, which includes luthiers, musicians, and an audiovisual and film studio. The paper highlights other research projects that demonstrate this team's ability to create connections with design, music, culture, and social issues. The creation of a …
Co-Creating With Fungi: Mycelium Toys And Pedagogies For Regenerative Futures, Flavia Alice Mameli, Robbi Zidna Ilman
Co-Creating With Fungi: Mycelium Toys And Pedagogies For Regenerative Futures, Flavia Alice Mameli, Robbi Zidna Ilman
DRS Biennial Conference Series
This practice-based research project presents BLX, a series of mycelium-based educational toys. Shaped like inflated building blocks, BLX invites children (early years to primary education) to construct playful structures whilst materialising biological and anthropogenic circularity through design. Unlike plastic toys that embody permanence, BLX can be played with, composted, or repurposed as plant pots—rendering regenerative processes tangible. Drawing on speculative design and material studies, the project positions mycelium as both educational medium and more-than-human collaborator. By embracing decay as (re-)generative, BLX challenges material cultures of permanence and offers children embodied encounters with temporality and transformation. This contribution is threefold: methodological …
The Environmental Citizen’S Playbook: A Catalogue Of Playful Participation For Environmental Action, Savannah Vize, Ferran Altarriba Bertran, İdil Gaziulusoy
The Environmental Citizen’S Playbook: A Catalogue Of Playful Participation For Environmental Action, Savannah Vize, Ferran Altarriba Bertran, İdil Gaziulusoy
DRS Biennial Conference Series
Sustainability problems are complex and overwhelming, with terms like eco-anxiety now commonplace. Sustaining engagement therefore requires attention beyond systemic levers towards relational, social, and emotional dimensions. This paper explores play as a participatory tool to foster wellbeing, maintain engagement and reframe environmental action. Play is known to support healthy development, reduce stress, and connect socially as an antidote to fatiguing emotions. Research has additionally explored play’s transformative potential to disrupt existing structures and imaginaries. This study examines how play can be leveraged to support more inclusive and emotionally sustainable engagement with environmental action. Using a participatory research-through-design process (Situated Play …
Co-Creation With Carbon Data: Reframing The Designer’S Role In The Decarbonization Of The Built Environment, Halina Veloso E Zarate, Manuela Triggianese, Jantien Stoter, Maarten Van Ham
Co-Creation With Carbon Data: Reframing The Designer’S Role In The Decarbonization Of The Built Environment, Halina Veloso E Zarate, Manuela Triggianese, Jantien Stoter, Maarten Van Ham
DRS Biennial Conference Series
Cross-scale, multidisciplinary design projects such as station area redevelopment are inherently complex, with many stakeholders and vast amounts of data relevant to decision-making. In the Netherlands, these projects face a dual challenge: meeting housing demands while reducing the embodied carbon emissions associated with construction. Early integration of carbon data is essential, yet the abundance and heterogeneity of supporting datasets required for Life-Cycle Assessment beyond the building scale can hinder progress. This paper presents a collaborative workshop method that enables a data-supported design process for informed decision-making. Sessions with station architects, urban designers, railway operators, and carbon specialists co-create a curated …
Strategic Design For Circular Transitions: Co-Defining Servitisation Strategies With A Furniture Company, Mattia Italia, Silvana Migliozzi, Michele Melazzini, Daniela Maurer, Xue Pei
Strategic Design For Circular Transitions: Co-Defining Servitisation Strategies With A Furniture Company, Mattia Italia, Silvana Migliozzi, Michele Melazzini, Daniela Maurer, Xue Pei
DRS Biennial Conference Series
The furniture industry is currently facing profound environmental and systemic challenges that demand radical transformation. Servitisation, understood as the shift from selling products to delivering value through integrated product–service systems, offers a potential pathway to foster circularity and long-term competitiveness. However, this change requires the adaptation and integration of circularity strategies within the sector. Strategic Design and Transition Design can provide solid theoretical and practical foundations to support this integration. Therefore, this article explores how participatory processes supported by design can assist companies in co-defining circular strategies through servitisation. Using Participatory Action Research within a leading Italian furniture manufacturer, the …
Understanding Sleep Challenges In Shared Dormitories: A Co-Design Inquiry, Zheng Wang, Adrian Gradinar, Lisa Thomas
Understanding Sleep Challenges In Shared Dormitories: A Co-Design Inquiry, Zheng Wang, Adrian Gradinar, Lisa Thomas
DRS Biennial Conference Series
Shared dormitories are the most common living arrangement for Chinese university students and have a crucial impact on their sleep and well-being. Most studies on sleep among this group primarily focus on the physical environment and the individual person, giving far less attention to the interpersonal and social aspects of living in shared dormitories. To address this gap, this paper presents the findings of a co-design workshop with 23 participants which explored their experiences of shared sleeping spaces and involved them in prototyping interventions for improving sleep experience. Findings reveal interpersonal interference as a major factor behind sleep disruption. Even …
A Product-Service System Design Approach For The Frame Innovation Of Automated Robotaxi Interior Space Cleaning, Zhiqian Hu, Yaojia Zhang, Peiyuan Ge, Leijie Ding, Mager Birgit, Li Zhang
A Product-Service System Design Approach For The Frame Innovation Of Automated Robotaxi Interior Space Cleaning, Zhiqian Hu, Yaojia Zhang, Peiyuan Ge, Leijie Ding, Mager Birgit, Li Zhang
DRS Biennial Conference Series
Robotaxi services are expanding rapidly, but interior cleanliness, valued by passengers, remains a critical weak link. This study examines embedding the Automated Robotaxi Interior Space Cleaning (ARISC) framework in existing operations via a product service system (PSS) architecture without reducing fleet availability. Methodologically, frame innovation is undertaken from companies’ internal processes and governance: first, the study benchmarks DiDi Autonomous Driving, Baidu’s Apollo Go, and SAIC Mobility Robotaxi, and maps existing Robotaxi service systems; second, eleven semi structured interviews with cleaning providers, company staff, and passengers yield 384 records indicating functional needs (air circulation, surface cleaning, waste removal) and value needs …
From Sustainable Campuses To Regenerative Governance: A Design Perspective On Participation And Institutional Learning In The Pays De La Loire University Ecosystem, Rajmonda Zajmi Avignon
From Sustainable Campuses To Regenerative Governance: A Design Perspective On Participation And Institutional Learning In The Pays De La Loire University Ecosystem, Rajmonda Zajmi Avignon
DRS Biennial Conference Series
Universities are increasingly recognised as laboratories for socio-ecological transition, yet higher education sustainability frameworks in France remain largely managerial, privileging compliance and infrastructure over participation. This paper examines how three national and regional instruments, including the Plan Climat–Biodiversité, the Note de cadrage TEDS, and the SRESRI 2021–2027, are translated into governance practices within two university campus ecosystems in the Pays de la Loire region: Chantrerie (Nantes) and Belle-Beille (Angers). Adopting a systemic design perspective, the study conceptualises governance as a process mediated through design practices involving feedback, coordination, and institutional learning. Through a comparative analysis of these models, it identifies …
Darker Affordances: Designing With Values As Vulnerabilities In An Age Of Disinformation, Laura Knight
Darker Affordances: Designing With Values As Vulnerabilities In An Age Of Disinformation, Laura Knight
DRS Biennial Conference Series
In an age of pervasive disinformation, values function as conceptual anchors for comprehending complex information. Design-for-values approaches frame values as alignment opportunities. But the same values that enable ethical, resonant communication can be exploited for manipulative and unethical purposes. This paper argues that values in graphic communication design function as 'darker affordances' — relational properties affording both ethical communication and manipulation with equal reliability. Drawing on Master's students' reflections from a project in which they designed paired climate communication — one ethically aligned, one disinformation — it examines how contrastive pedagogy develops ethical literacy around values' dual nature. Analysis reveals …
Co-Designing Culture: A Grounded Theory Of Participatory Practice In Indian Folk Music, Abhinav Agrawal, Mudit Chaturvedi, Gaurang Agrawal
Co-Designing Culture: A Grounded Theory Of Participatory Practice In Indian Folk Music, Abhinav Agrawal, Mudit Chaturvedi, Gaurang Agrawal
DRS Biennial Conference Series
Prevailing accounts of co-design remain anchored in Western formal practice. This study repositions Indian folk music as a culturally embedded site of collaborative design. Drawing on Murphy’s anthropology of design and a grounded theory approach, we analysed 1,621 coded segments from interviews with 23 first-generation folk artists across 14 Indian states. We show that musicians function as cultural designers who translate lived experience and shared moral economies into adaptive musical forms through participatory routines: community observation, collective ideation, performance-based prototyping, and iterative calibration through audience feedback. We formalise these dynamics in the Cultural Co-Design Flow model, illuminating how layered semantics, …
Design For Dignified Longevity: Olfactory-Enhanced Vr Meditation For Sustained Mindfulness Practice, Lei Xia, Xiaomei Li, Dan Li, Ling Fan
Design For Dignified Longevity: Olfactory-Enhanced Vr Meditation For Sustained Mindfulness Practice, Lei Xia, Xiaomei Li, Dan Li, Ling Fan
DRS Biennial Conference Series
Mindfulness meditation supports psychological wellbeing and stress regulation—factors closely associated with healthy aging and longevity. However, practitioners often struggle to sustain attentional depth over time. While virtual reality (VR) has been explored as a tool for immersive meditation, most systems rely primarily on audiovisual stimuli and overlook olfactory cues despite their strong influence on emotion and environmental perception. This study introduces ScentSync, an olfactory-enhanced VR meditation system integrating AI-generated environments with synchronized scent delivery. A controlled experiment with 54 experienced meditators compared traditional meditation (Non-VR), VR meditation (VR), and olfactory-enhanced VR meditation (VR+Olfactory). Results show that the VR+Olfactory group achieved …
Applying Ai Fine-Tuning And Vr 3d Sketching For Conceptual Design Proposals: A Case Study Of Footwear Design, Hao-Yu Han, Ming-Huang Lin, Yun-Wen Lee
Applying Ai Fine-Tuning And Vr 3d Sketching For Conceptual Design Proposals: A Case Study Of Footwear Design, Hao-Yu Han, Ming-Huang Lin, Yun-Wen Lee
DRS Biennial Conference Series
Generative AI tools such as ChatGPT and Vizcom can produce creative 2D images, however, their stylistic appearances remain difficult to control. This study proposes a design pathway based on LoRA fine-tuning technique. First, a fine-tuning model of Nike A.I.R. concept shoes and automotive surface styles were trained. Then, these two different vocabulary elements were combined and generatively tested to explore their feasibility in footwear design. The process included dataset preparation, parameter adjustment, generation testing, and VR 3D modeling. Results showed that this method can effectively generate innovative forms within a given framework, making it particularly suitable for early design exploration. …
Plural Epistemologies In Systemic Design: Bridging Eastern Wisdom And Western Traditions, Yi Song, Lei Zhang
Plural Epistemologies In Systemic Design: Bridging Eastern Wisdom And Western Traditions, Yi Song, Lei Zhang
DRS Biennial Conference Series
Systemic design is increasingly emerging as a foundational concept in contemporary design research, attracting growing scholarly attention. However, despite converging ambitions toward addressing complexity, the field remains characterized by diverse terminologies, conceptual framings, and methodological vocabularies. This plurality, while intellectually productive, often raises the entry barrier for new researchers and risks duplication of effort due to unclear conceptual boundaries and fragmented knowledge development. To address this challenge, this study traces the historical evolution and theoretical roots of systemic design, clarifying its conceptual scope, key constructs, and stages of theoretical formation. Building on this foundation, it further examines the historical trajectory …
Rethinking Our Relationship With Technology Through The Translation Of A Film Prop: The Case Of Pyle And His Rifle, Nicolas Marechal
Rethinking Our Relationship With Technology Through The Translation Of A Film Prop: The Case Of Pyle And His Rifle, Nicolas Marechal
DRS Biennial Conference Series
This research is situated at the intersection of design and Science and Technology Studies, focusing on training as a form of mediation which provides a pathway to rethinking our relationship with smart technologies. It draws on a provocation from Stanley Kubrick’s Full Metal Jacket (1987), with particular attention to the relationship between Private Pyle and his rifle during the training sequence. The rifle foregrounds the way that technology cannot be reduced to purely material, moral, or constructivist accounts, but is constituted through the mediating role of training. The analysis mobilises translation as a design method, treating the film prop as …
Bringing Characters To Vitality: Enhancing Credibility Of Original Characters In Narrative Works By Making The Oc A Generative Ai Agent, Xiaozhan Liang, Ling Zou, Yong Hu, Siyu Luo
Bringing Characters To Vitality: Enhancing Credibility Of Original Characters In Narrative Works By Making The Oc A Generative Ai Agent, Xiaozhan Liang, Ling Zou, Yong Hu, Siyu Luo
DRS Biennial Conference Series
This study examines how generative AI can transform original characters (OCs) into interactive agents that improve character believability in design contexts. We propose a human–AI co-creation workflow that integrates dialogue, image, and context modalities, stabilizing style and behavior through structured prompts and expert feedback. In a mixed-method evaluation with five expert creators and a general audience, the approach increased perceived realism and emotional authenticity, while psychological complexity changed little—indicating the need for longer-horizon design. Dialogue contributed most to credibility, with context reinforcing coherence and images showing limited gains. We distill design principles for cross-modal alignment, style stability, and progressive complexity, …
The Spectral Right To The City: Cartographies Of Care Through Ethnographic Projection, Roni Mero, Jonathan Ventura, Eliyahu Keller
The Spectral Right To The City: Cartographies Of Care Through Ethnographic Projection, Roni Mero, Jonathan Ventura, Eliyahu Keller
DRS Biennial Conference Series
The smart city paradigm operates on data representation, meaning that communities not included in official datasets are not represented and therefore do not exist politically. This condition of systemic exclusion demands an ethical design intervention, mixing cartography, visual communication and graphic design. Our paper presents a dual methodological approach that constitutes a cartography of care. This methodological framework visualises undocumented functional dynamics, providing a data-driven basis for urban planning that reflects the actual, lived usage of the city. First, we introduce ethnographic projection, a participatory design methodology that creates protected representation within existing GIS systems. Second, we present chorematic visualisation, …
Where Regenerative Design Theory Meets Ground: A Case Study Of Xreef On Weizhou Island, Chengjun Li, Valentina Rognoli, Fuqing Xu
Where Regenerative Design Theory Meets Ground: A Case Study Of Xreef On Weizhou Island, Chengjun Li, Valentina Rognoli, Fuqing Xu
DRS Biennial Conference Series
As the Anthropocene increasingly undermines natural systems, there is an urgent need for design to move beyond harm reduction toward active ecological restoration. Regenerative Design (RD) has emerged as a promising paradigm to complement sustainable design; however, fragmented knowledge and inconsistent terminology hinder designers’ systematic understanding. To bridge the gap between theory and practice, this study first reviews the philosophical stances and key approaches of RD, then examines its implementation in a coral reef restoration project on Weizhou Island. Reflection on the project revealed three major challenges: limited capacity for interdisciplinary collaboration, insufficient tools for stakeholder engagement, and inadequate dynamic …
Changing Systems From Within: Workarounds In Sociotechnical System Transformation, Tilda Berensson, Mia Hesselgren
Changing Systems From Within: Workarounds In Sociotechnical System Transformation, Tilda Berensson, Mia Hesselgren
DRS Biennial Conference Series
Systems are shaped by dominant mindsets that constrain which futures can be imagined or made possible. Supporting system transformation requires shifting temporal boundaries and revealing the hidden system logics. This study explores how design can contribute to understanding and reframing sociotechnical system change from within. In an empirical study conducted within a research consortium investigating the electrification of road freight transport, we, as design researchers, entered the system change as participants. Using a practice-oriented lens, we learned from riding in trucks, conducting contextual observations, and interviewing drivers and transport planners whose everyday work sustains the system. What is often portrayed …
Service Design In Practice, Qian Sun, Carolyn Runcie
Service Design In Practice, Qian Sun, Carolyn Runcie
DRS Biennial Conference Series
Service design has evolved from a niche practice focused on improving customer experience into a transdisciplinary discipline driving systemic and societal transformation. Drawing on an online survey of 82 practitioners with formal training (MA Service Design) and a validation panel with eight experts, this study examines the current state of practice, identifying evolving roles, competencies, and emerging trends. Findings show a shift from tools to mindsets, grounded in curiosity, adaptability, and ethical, human-centred values. Practitioners increasingly engage in strategic and organisational transformation, adopting life-centred and planetary perspectives while integrating generative AI into research, ideation, and prototyping. The study also highlights …
Towards An Operational Framework For Design For Values: An Exploration Through Systematic Literature Review, Yingjing Duan, Fei Hu*
Towards An Operational Framework For Design For Values: An Exploration Through Systematic Literature Review, Yingjing Duan, Fei Hu*
DRS Biennial Conference Series
Design for Values (DfV) offers a robust approach for embedding values into technology, yet practitioners often face a “principles-to-practice gap” due to a lack of methodological guidance. To bridge this gap, an operational framework is developed, connecting abstract design processes with concrete practical methods. Through a systematic literature review, this research identifies 47 specific methods that explicitly support DfV practice. These methods are analysed from four dimensions—source discipline, methodological nature, operational characteristic, and practical purpose—to map the current DfV methodological landscape. This analysis informs the construction of a six-stage framework integrated with the Double Diamond model: discover, manage conflicts, conceptualise, …