Social Media Commons^™

Why Mobile Money Users Keep Increasing? Investigating The Continuance Usage Of Mobile Money Services In Tanzania, Daniel Koloseni, Herman Mandari

Journal of International Technology and Information Management

This study examined factors that affect continuance usage of mobile money services in Tanzania. The Theory of Planned Behavior was adopted as a theoretical foundation of the study. The theory was further extended by including the constructs of perceived cost, perceived trust and satisfaction as determinants of mobile money service continuance usage behaviour. A total of 309 valid and reliable responses collected using questionnaires were used for data analysis. The data were analysed using Structural Equation Modeling (SEM) approach. The findings depict that perceived trust, attitude and perceived behavioral control have significant influence on continuance behavioral intention while perceived trust, …

Fine-Grained Sentiment Analysis Of Social Media With Emotion Sensing, Zhaoxia Wang, Chee Seng Chong, Landy Lan, Yinping Yang, Beng-Seng Ho, Joo Chuan Tong

Research Collection School Of Computing and Information Systems

Social media is arguably the richest source of human generated text input. Opinions, feedbacks and critiques provided by internet users reflect attitudes and sentiments towards certain topics, products, or services. The sheer volume of such information makes it effectively impossible for any group of persons to read through. Thus, social media sentiment analysis has become an important area of work to make sense of the social media talk. However, most existing sentiment analysis techniques focus only on the aggregate level, classifying sentiments broadly into positive, neutral or negative, and lack the capabilities to perform fine-grained sentiment analysis. This paper describes …

Youth And Social Media: Power To Empower?, Sujith Kumar Prankumar

Research Collection School of Social Sciences

Much has been written on social media and how it has positively revolutionised communication and information transmission. The infl uence of social media is indubitable—it reaches anyone with an Internet connection, no matter their geographic location or socioeconomic status. This means information that was previously out of reach for isolated and less well-off communities is now accessible by more people than ever before. For example, University College London’s “Why We Post” social media anthropology project—conducted by nine researchers in nine different communities over 15 months—found that communities that have traditionally received comparatively lower levels of schooling now have access to …

Viewed By Too Many Or Viewed Too Little: Using Information Dissemination For Audience Segmentation, Bernard J. Jansen, Soon-Gyu Jung, Joni Salminen, Jisun An, Haewoon Kwak

Research Collection School Of Computing and Information Systems

The identification of meaningful audience segments, such as groups of users, consumers, readers, audience, etc., has important applicability in a variety of domains, including for content publishing. In this research, we seek to develop a technique for determining both information dissemination and information discrimination of online content in order to isolate audience segments. The benefits of the technique include identification of the most impactful content for analysis. With 4,320 online videos from a major news organization, a set of audience attributes, and more than 58 million interactions from hundreds of thousands of users, we isolate the key pieces of content …

Health Social Network Websites: Design Features And Users’ Participation, Mohammad A. Al-Ramahi, Insu Park

Research & Publications

Patients are increasingly utilizing health Social Network Sites (SNSs) to share useful health information and support with peers. The long-term viability of health SNSs depends critically on voluntary contributions by their members, which in turn relies on members’ participation. Literature examined the drivers of users’ participation in online communities and suggested that social identity plays important roles in determining virtual community members’ participation and contribution to the community. However, little known regarding healthcare SNSs design features that facilitate users’ social identity. With such knowledge, it could determine the most effective design features that motivate higher levels of participation, which in …

The Effect Of Perceived System Risks On His Misuse Intention: The Role Of System Resilience Under The Context Of Disasters, Dheyaaldin Alsalman, Insu Park

Research & Publications

Although, the usage of healthcare information systems (HIS) has provided many potential benefits such as enhancing the availability, accessibility and readability of information, healthcare information security has become a growing public concern. Most of the studies have shown the importance of sanctions, information security policy, and information awareness programs in reducing IS misuse behavior, but individuals may still tend to engage in inappropriate behaviors, especially under the context of disasters. The vulnerabilities and risks associated with the HIS could be very extreme under disasters, which may cause employees to misuse their HIS for the sake of delivery of health services …

Book Review: Making Media Studies By David Gauntlett, Antonio Lopez

Journal of Media Literacy Education

Making Media Studies is a collection of previously published and updated works by David Gauntlett, including his infamous essay, “Media Studies 2.0.” It explores ways in which the traditional media studies paradigm has been disrupted by prosumers and the practices of everyday people and DIY “makers” who are using the internet to learn, make things and share ideas. He argues that media studies practitioners need to learn from the makers movement to encourage more creativity, design thinking and conversation. Gauntlett positions himself as an optimist and criticizes overly negative approaches to internet culture that he sees as common among media …

Relasi Internet Dan Media Sosial Dalam Pembentukan Brand Awareness, Image Dan Experience Produk Asing, Ina Nur Ratriyana

Informasi

The effect of globalization on communication process appears especially in digital media which made communication exchange faster. Cultural process also create homogenization of product choice, when global brand looks more familiar than local brand. Internet and social media give an opportunity for consumer to access the product information and interact with them. Interactivity as part of digital media offers unlimited access and the power of word of mouth in terms of internet and social media. In the end, it will affect the brand awareness, image and attitude about product, especially in Generation Y who are close with media digitalization itself …

Peran Jaringan Sosial Pada Kampanye Lingkungan Di Media Sosial: Kasus Kampanye Melawan Asap, Ika Hariyani

Informasi

Campaigns nowadays are oftenly carried through social medias, including campaigns concerning the environment. Based on previous studies, effectivity of campaigns through social medias were affected by many factors, such as the activity of the online administrator, additional socialization that were carried off- line, and also the involvement of the active followers in social medias. However, this paper views environmental campaign in social medias could be effective if viewed from another side,
that is social network. This study sees how social network can improve the effectivity of environmental campaigns in social medias,therefore it's safe to say that this study brings an …

Social Media At Work: The Roles Of Job Satisfaction, Employment Status, And Facebook Use With Co-Workers, Brett W. Robertson, Kerk Kee

Communication Faculty Articles and Research

Limited research has studied workplace satisfaction in a computer-mediated context, particularly with the use of social media. Based on an analysis of an online survey of working adults (N=512) in various companies and organizations in a metropolitan area in Southern California, we tested the relationships among time spent on Facebook interacting with coworkers, employment status, and job satisfaction. Results show that an employee’s satisfaction at work is positively associated with the amount of time they spend on Facebook interacting with co-workers. Contrary to our initial predictions, results to the second and third hypotheses revealed that part time employees reported having …

People's War In Cyberspace: Using China's Civilian Economy In The Information Domain, Kieran Richard Green

Military Cyber Affairs

China is identified as posing a key challenge to US national security interests in cyberspace. These threats are incurred across the spectrum of conflict, ranging from low-level crime, to network penetration, to cyberattacks that have the potential to cause major physical destruction. Thus far, the majority of strategic assessments of China’s cyber capabilities have focused on the role of the People’s Liberation Army (PLA), which is officially tasked with undertaking offensive operations in cyberspace.[1] However, China does not employ its cyber capabilities in isolation. Rather, it considers cyber to be part of the “Information Domain.” In Chinese doctrine, controlling …

Parallel Session: The Mediating Role Of Brand Image Of Health Product Brands On Consumer-Brand Relationships In Social Media, Dilip Mutum, Jing Ning, Ezlika Ghazali

International Conference on Marketing

This paper presents the finding of a study which examines the mediating role of brand image towards the effects of various brand factors influencing consumer-brand relationship, viz., brand experience, brand attribute, endorser effect, brand familiarity, online advertisement and social media engagement. This paper was extracted from a much larger study which examined the relationships in the context of health product brands in Malaysia. The results of this study hold important implications for both practitioners and academics. Marketers need to make efforts to further improve their brand image and communicate it clearly to the consumers. This will lead to better consumer …

The Persuasive Effect Of Youtube Videos On Food Waste Habits, Deeti Gupta

Master's Theses

In the past decade, food waste has emerged as one of the most important food sustainability issues in developed societies and has received increased attention from academic scholars, policymakers, environmental and other civil society organizations. There have also been a growing number of efforts to mitigate this problem, an important component of which has been education to provide consumers with a clearer understanding of the food waste problem and the methods that they can take to change their food waste behaviors. One of the educational approaches has involved social marketing. Social marketers have recently turned to YouTube and other video …

Toward Augmented Document: Expressive Function Of Catalog, Caroline Courbieres, Sabine Roux, Benoît Berthou

Proceedings from the Document Academy

A library catalog constitutes a communicational tool which allows access to a collection of documents. It contributes to the circulation of knowledge by signaling and locating informational objects. This referencing consists in deconstructing/reconstructing documents according to principles of standardization: the actualized document is then decomposed into diverse characteristics. With the development of online public access catalog (OPAC), catalogs diffuse their own content beyond the documentary space that they are supposed to represent. Thus the communicational models specific to the bibliographic catalog must be deepened. If a catalog could appear as a documentary showcase, the possibility to comment on documents extends …

Retirement Reboot: A Website Redesign, Christina Gillen

Honors Projects

A website could be created with the latest technology, but after a few years it will still need to be updated. This is what happened to Swanton Health Care and Retirement Center’s website. This project is designed to remedy the problem by creating an entirely new website with updated content, images, and interactive features to bring Swanton Health Care’s online presence back to life.

Let’S Tweet!: A Content Analysis Of Health Campaigns’ Usage Of Twitter, Chasiti Gaines

Graduate Theses, Dissertations, and Capstones

Twitter, a popular social networking platform, offers unique opportunities for sharing and disseminating health-related information to the public. Health campaigns frequently use Twitter to raise awareness and encourage a healthy lifestyle among users. The present study aims to investigate health campaigns’ use of Twitter for promoting strategic health messages and public engagement. Through a content analysis of a sample of national health campaigns’ (Let’s Move!, The Heart Truth, Breast Cancer Awareness & Truth) tweets, the research identifies interactive features and message functions across campaign profiles. This study found that most health campaigns use Twitter as a one-way communication tool. This …

An Evaluation Of Blogging As An Educational Tool For Interprofessional Education As Part Of University Experiential Learning, Kelley Robb

Graduate Theses

Since the inception of the Internet, much of our society’s communication has become paperless and instantaneous. The speed at which information can be disseminated has not only changed the way in which we communicate with each other but it has also increased the collaboration between professions, particularly the health sciences. As society shifts to a more virtual environment, it is imperative to assess these online tools to determine whether they elevate our research, educational methods and/or work environment. The purpose of this study was to evaluate whether blogging can be used as an educational tool for interprofessional education in a …

The Transition Experiences Of International Graduate Students In Clark University School Of Professional Studies, Xuesong Huang, Mingyang Lian, Dang Trung, Jay Sheth, Yuwei Yang, Irina Klimenko

School of Professional Studies

In the last decade, the School of Professional Studies at Clark University has witnessed a sharp increase in international students. More and more international students in the millennial generation have entered the School of Professional Studies pursuing one of the two-year graduate programs: Master of Science in Professional Studies, Master of Science in Public Administration, and Master of Science in Information Technology. In the past, working adult student dominant the program. These students already had a career outside the classrooms before them came to study. The millennial international students have generated new adjustment problems. Some of the transition issues of …

From Footprint To Evidence: An Exploratory Study Of Mining Social Data For Credit Scoring, Guangming Guo, Feida Zhu, Enhong Chen, Qi Liu, Le Wu, Chu Guan

Research Collection School Of Computing and Information Systems

With the booming popularity of online social networks like Twitter and Weibo, online user footprints are accumulating rapidly on the social web. Simultaneously, the question of how to leverage the large-scale user-generated social media data for personal credit scoring comes into the sight of both researchers and practitioners. It has also become a topic of great importance and growing interest in the P2P lending industry. However, compared with traditional financial data, heterogeneous social data presents both opportunities and challenges for personal credit scoring. In this article, we seek a deep understanding of how to learn users’ credit labels from social …

Connections With The Current Generation Of College Students Using Digital Marketing Practices, Michael Galindo

Dissertations, Masters Theses, Capstones, and Culminating Projects

Higher education professionals in college and university admissions utilize various forms of communication in enrolling their fall class. The problem with the digital generation, also known as the Millennials, is that students have disconnected from the personal touch - the connection that is established between the student, their admissions counselor and the institution. Often it is found that this connection helps prospective students find that perfect fit in selecting a college.

This study identifies several technological approaches and evaluates their effectiveness in undergraduate admissions recruitment. A review of the literature revealed that recent technological advances such as social media, personal …