Social Media Commons^™

Human Services Management (Hsm) Certificate Program Expansion To Western Massachusetts Feasibility Study, Paul Campbell, Patrick Deschenes, Maria Pacheco, Bradley Paul, Elizabeth Vittum, Jing Zhang

School of Professional Studies

One of the most popular cost-savings programs that the Providers’ Council currently offers its members is a Certificate in Nonprofit Human Service Management (HSM) provided in partnership with Clark University and Suffolk University. As human services providers are struggling to hire and retain qualified staff, the need to provide professional development opportunities to help grow and expand a skilled health and human services workforce is a critical issue facing nonprofit organizations and communities in Massachusetts. This feasibility study examines the viability of Providers’ Council and Clark University expanding its HSM Certificate Program to organizations and staff located in western Massachusetts. …

Somali National University, Sharmarke Abdulla, Nikala Pieroni, Jenna Caskie, Sergii Odnodvorets, Tanyue Gong, Lahari Dasari

School of Professional Studies

The executive summary presents an overview of the principal conclusions and recommendations for Somali National University Faculty of Education (FoEd) regarding the following concerns: Difficulty with recruiting high quality prospects to the FoEd; Ineffective and counterintuitive use of social media as a tool to improve brand equity, as well as as a tool to attract and communicate with prospective and current students; Unbalanced gender ratio of current student body; Absence of student services and student supports; Low student retention rate; Limited resources for academic advising; This document is the result of a Clark University School of Professional Studies Capstone Project.

Can Public Diplomacy Survive The Internet? Bots, Echo Chambers, And Disinformation, Shawn Powers, Markos Kounalakis

United States Department of Energy: Publications

Report from a meeting held on the topic of disinformation, the Internet, and public diplomacy held at the Hoover Institution, Stanford University, in 2017.

Executive Summary

Scientific progress continues to accelerate, and while we’ve witnessed a revolution in communication technologies in the past ten years, what proceeds in the next ten years may be far more transformative. It may also be extremely disruptive, challenging long held conventions behind public diplomacy (PD) programs and strategies. In order to think carefully about PD in this ever and rapidly changing communications space, the Advisory Commission on Public Diplomacy (ACPD) convened a group of …

Fusing Social Media And Mobile Analytics For Urban Sense-Making, Archan Misra

Research Collection School Of Computing and Information Systems

The project was motivated by the observation that urban environments are increasingly characterized by a variety of non-traditional “sensors”, whose data streams can be harnessed to infer a variety of latent events and urban context. For example, users spontaneously generate huge amounts of content (text, images and video) on social network channels, whereas GPS & other sensors on taxis and buses increasingly provide near-real time traces of their movement throughout the city. Similarly, advances in Wi-Fi based sensing allow us to passively capture the individual and collective movement of visitors across various public spaces, such as college campuses, museums and …

In A World Where We Are Constantly Connected, How Connected Are We?, Samantha Valenza

Senior Honors Projects

Social media in today’s world is common amongst millennials (trend-setting young adults born 1980-2002) as a source of news and networking. Social media has yielded benefits, including the ability to connect with geographically dispersed, like-minded individuals for entertainment, employment opportunities, or to engage in activism. However, the popularity of social media, as well as the frequency of its use, raises questions about its effects on our lifestyles, habits, and interpersonal relationships. Despite its benefits, social media usage may have a darker side. Extreme cases involving addiction, fake news, identity theft, cyber-bullying, and other criminal activities have received some attention. Less …

Journalism In The Digital Age: The Adaptation Of Facebook Live In News Organizations, Brittany Stephanis

Renée Crown University Honors Thesis Projects - All

Given the prevalence of technology and the ability to go live on mobile phones, journalists and news organizations alike are learning why Facebook Live is such an important tool. As part of my research, I found online articles explaining the impact Facebook Live has had on the journalism industry and interviewed three different experts on the subject. In doing so, I was able to demonstrate the perspectives of someone from network news, a print and online publication, as well as a well-versed academic. My short documentary covers the rise of “fake news” and citizen journalism on the social media platform. …

A Content Analysis Of The 2014 Immigration Crisis Media Coverage: An Intergroup Threat Theory Approach On The Age Of Immigrants, Carolee Lantigua

Renée Crown University Honors Thesis Projects - All

The purpose of this research is to understand, through the intergroup threat theory, how the national and local press perceive unaccompanied minors through their media coverage. Using the 2014 immigration crisis, during which an exodus of unaccompanied minors crossed into the United States beginning in 2013, this paper investigates two central ideas: first, how does media coverage of young unaccompanied immigrants differ from the media coverage of non-minor immigrants? Second, how does spatial proximity to the American-Mexican border affect the tone of the media coverage young unaccompanied immigrants receive? I sampled two national newspapers and two local newspapers to interpret, …

“We Were Not Prepared To Tell People Yet”: Confidentiality Breaches And Boundary Turbulence On Facebook, Jocelyn M. Degroot, Tennley A. Vik

SIUE Faculty Research, Scholarship, and Creative Activity

Communication Privacy Management theory provides a framework for investigating confidentiality breaches that occur on Facebook. Open-ended online questionnaires served as mechanism for collecting data about privacy violations and the resulting boundary turbulence. Privacy violations validated three a priori categories (Petronio & Reierson, 2009) of confidentiality breaches (privacy ownership violations, discrepancy breaches of privacy, and pre-emptive privacy control). Findings indicated that the lack of established explicit privacy rules led to privacy violations and boundary turbulence. Results also provided insight regarding motivations of privacy violations, reactions to privacy violations, and the role of privacy rules in the violation.

(Social) Media Priming: The Role Of Social Media In Priming Biases And Aggression In Online News Readership, Thomas Stallbaumer Ii

Graduate Theses and Dissertations

This thesis is aimed at better understanding the role of media priming in biases and aggression while using social media platforms to consume news. Priming theory holds that exposure to media can have short-term impacts on people’s subsequent behaviors or judgments. (Roskos-Ewoldsen et al., 2009)

Research in priming theory has shown that there are primes for aggressive behavior, the information and criteria we use in making judgments of the president, and various stereotypes. (Chang and Hitchon, 2004; Dixon and Maddox, 2005; Josephson, 1987; Valentino, 1999; )

This study will discuss the ways in which biases and aggression can be more …

Student Attitudes On Social Media And Perception Of Instructor Social Media Use., Abi Mathew John

Electronic Theses and Dissertations

The purpose of this study is to understand what student attitudes are toward using social media in the classroom and if those attitudes influenced how they perceive instructors using social media in the classroom. Implementing a mixed method approach, this study conducted focus groups to gain an in-depth understanding of what student attitudes were and why they held those ideas. A survey was then distributed to the students’ in a Midwestern University to see if there was a relationship between students attitudes and their perceptions of instructors who use social media. Results showed that students do hold a positive attitude …

Information Sharing, Transparency, And E-Governance Among County Government Offices In Southeastern Michigan, Lawrence Bosek

All NMU Master's Theses

The Internet has given rise to the availability of information at our fingertips. While the public, particularly consumers, are more commonly described as being the leading users and beneficiaries of electronic information services, businesses and governments are also players in the arena for sharing official information. Information can be easily stored on Internet websites for the public, businesses, and other governmental offices to search and peruse when needed. This study examined the ease of locating county governmental information, such as contact information for public officials and financial reports, and surveyed elected county officials for purposes of identifying how information is …

Sensors Everywhere: Using Satellites And Mobile Phones To Reduce Information Uncertainty In Human Rights Crisis Research, Christoph Koettl

Genocide Studies and Prevention: An International Journal

This article critically reviews the use of ICTs for human rights crisis research. While focusing on two specific technologies—satellite imagery and mobile phone technology—it proposes a general framework for analyzing the added value of ICTs. The author suggests that their added value in mass atrocities research arises from their ability to reduce information uncertainty, a challenge that is exacerbated in the digital age. This is different from delivering “truth”, an inaccurate description that only leads to unfulfilled expectations and hopes. The article is written from a practitioner’s perspective, drawing from the work of a global human rights watchdog, thus avoiding …

Dialogic Communication And Public Relations Websites: A Content Analysis Of The Global Top 250 Pr Agencies, Charles C. Akwari

Electronic Theses and Dissertations

Past research has shown that dialogic communication has essential characteristics that foster two-way communication between organizations and their stakeholders. This study investigates how public relations firms incorporate the principles of dialogic communication on their websites. The top and bottom 50 websites from the Holmes report on Top 250 Global PR agency rankings were content analyzed. Kent and Taylor’s (1998, 2003) five principles of dialogic communication were applied to find out if public relations firms incorporate the principle of dialogic communication effectively on their websites, provide relevant information for stakeholders and prospective clients, and if there are differences between PR rankings …

Discovering Your Selling Points: Personalized Social Influential Tags Exploration, Yuchen Li, Kian-Lee Tan, Ju Fan, Dongxiang Zhang

Research Collection School Of Computing and Information Systems

Social influence has attracted significant attention owing to the prevalence of social networks (SNs). In this paper, we study a new social influence problem, called personalized social influential tags exploration (PITEX), to help any user in the SN explore how she influences the network. Given a target user, it finds a size-k tag set that maximizes this user’s social influence. We prove the problem is NP-hard to be approximated within any constant ratio. To solve it, we introduce a sampling-based framework, which has an approximation ratio of 1−ǫ 1+ǫ with high probabilistic guarantee. To speedup the computation, we devise more …

Examining Snapchat: Narcissistic Tendencies Of Core Users, Austin Philpott, Susan Waters

Undergraduate Honors Theses

This study aims to establish current levels of narcissistic tendencies among the major Snapchat demographic, 18 to 34-year-olds in the United States. Like the Raskin and Terry 40-item Narcissistic Personality Inventory, commonly referred to as NPI-40, the present survey utilized a smaller variant with 16 items, known as NPI-16, for participants. This study may provide indications for further research and advertising techniques using social media, specifically Snapchat.

Messaging Without A Message: Executive Value And Social Media Activity, Ru Gao, Gilles Hilary, Rencheng Wang

Research Collection School Of Accountancy

We show that executives who start tweeting benefit from better career options. We motivate this finding using the well-established theory of limited attention. Consistent with this explanation, we find that content is irrelevant. Comparative statics are also consistent with our framework. In particular, the effect of Twitter is greater for executives who were largely unrecognized and who were underpaid before they started tweeting, who garner greater public attention from their social media activity, who enjoy higher professional mobility, and who operate in environments where compensation setting is less structured.

"To Share Or Not To Share:" A Study Of An Individual's Self-Representation On Instagram In Accordance With Impression Management Theory, Breyanna Marie Blackwell

Electronic Theses and Dissertations

This research study examined what the motivations and consequences of self-disclosure on Instagram were as well as its correlation with Impression Management Theory. The research used a 37 question survey which was distributed on social media, through the Department of Media and Communication at ETSU as well as a public speaking class. There were 232 participants in this study who were 18 or older and used Instagram. Research found that individuals’ self disclose using levels of relationship management, showing off, information sharing and habitual behavior. Future research includes the opportunity to incorporate a sample of participants across different cultures to …

Persona Generation From Aggregated Social Media Data, Soon-Gyo Jung, Jisun An, Haewoon Kwak, Moeed Ahmad, Lene Nielsen, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

We develop a methodology for persona generation using real time social media data for the distribution of products via online platforms. From a large social media account containing more than 30 million interactions from users from 181 countries engaging with more than 4,200 digital products produced by a global media corporation, we demonstrate that our methodology can first identify both distinct and impactful user segments and then create persona descriptions by automatically adding pertinent features, such as names, photos, and personal attributes. We validate our approach by implementing the methodology into an actual working system that leverages large scale online …

Exploiting Contextual Information For Fine-Grained Tweet Geolocation, Wen Haw Chong, Ee Peng Lim

Research Collection School Of Computing and Information Systems

The problem of fine-grained tweet geolocation is to link tweets to their posting venues. We solve this in a learning to rank framework by ranking candidate venues given a test tweet. The problem is challenging as tweets are short and the vast majority are non-geocoded, meaning information is sparse for building models. Nonetheless, although only a small fraction of tweets are geocoded, we find that they are posted by a substantial proportion of users. Essentially, such users have location history data. Along with tweet posting time, these serve as additional contextual information for geolocation. In designing our geolocation models, we …

What’S Your Brand? Teaching Students To Leverage Social Media To Launch Their Careers, Alexandra Gomes, Gisela Butera, Anne Linton

Himmelfarb Library Faculty Posters and Presentations

No abstract provided.