Interpersonal and Small Group Communication Commons^™

My Parents Don’T 💬 Like I Do, Will Jent

Emerging Writers

Social media is no longer a platform solely for the youth. People of all age groups have found social media, and the language that these groups use can be an indicator of how they use the platforms. Through the analysis of language use pulled directly from social media posts and data collected by other researchers, I found that older generations tend to use social media to gather information, while younger groups use social media for its titular function. By interpreting others’ language use online, people can become more understanding of those they encounter, creating a friendlier space for all.

Cold Calling In The Classroom: Exploring Student Perceptions Of Instructor Communication Using The Face Negotiation Theory, Cynthia Chinazo Nnagboro

Theses and Dissertations--Communication

Using face negotiation theory (Ting-Toomey, 1988) as a theoretical framework, this dissertation sought to determine students’ perceptions of instructor communication during classroom discussions where instructors use cold calling tactics. According to FNT, students perceived that self-construal determines their face concern as either self, other/mutual face. Therefore, an instructor must determine the best facework strategies to prevent face loss during classroom discussions to maintain optimal student outcomes in communication satisfaction and motivation to participate. This was accomplished by using 8 hypothetical vignettes, a pilot test and an experiment that measured face threat, face support, student communication satisfaction and motivation, intention to …

Testing The Theory Of Resilience And Relational Load In The Context Of Empty Nesters, Lauren E. Fellers

Graduate Theses, Dissertations, and Problem Reports

In examining the marital communication of recent empty nesters, the aim of this study was to test the theory of resilience and relational load (TRRL) (Afifi et al., 2016). The postparental period that follows directly after children leave their parents’ places of residence may present unique challenges for married individuals to navigate together. The TRRL offers a potential explanation as to why some married couples demonstrate resilience and flourish through a stressful season while others do not. To test the TRRL in this context, 113 married persons who became empty nesters within the previous 18 months filled out an online …

The Truth-Default, Diagnostic Utility, And The Value Of Contextual Knowledge In Deceptive Interactions, Heath A. Howard

Graduate Theses, Dissertations, and Problem Reports

This dissertation describes and reports an experimental study examining the predictions of truth-default theory (TDT). TDT is an expansive, modular theory of deception detection which explains the processes by which people abandon the truth-default state and navigate judgments of message veracity in conversations. The first goal of this study was to test TDT’s seventh proposition, which explains how communicators abandon the truth-default state through trigger events (i.e., actions which prompt communicators to be uncertain about the accuracy of the message) such as decreased sender believability and message coherence. The second goal of this study was to test the predictions of …

The Application Of Interpersonal Concepts To Reframe Instructor Misbehaviors, Jonathan A. Mendoza

All Graduate Theses, Dissertations, and Other Capstone Projects

The research literature surrounding instructor misbehaviors has been largely influenced by two typologies of misbehaviors. Kearney et al. (1991) introduced the first typology of instructor misbehaviors, which included incompetence, offensiveness, and indolence. Goodboy and Myers (2015) later revisited this initial typology, finding additional misbehaviors that reflected changes in the classroom climate, including antagonism and misbehaviors enacted during lectures. Much of the research on instructor misbehaviors utilizes these typologies, using a framework of interpersonal theories as a means of understanding instructor misbehaviors. In my review of the literature, common theories applied included expectancy violations theory, communication privacy management theory, and attribution …

Comedy, Camaraderie, And Conflict: Using Humor To Defuse Disputes Among Friends, Sheena A. Bringa

Graduate Student Theses, Dissertations, & Professional Papers

This study sought to examine the role humor plays in defusing conflict between friends from an evolutionary perspective. Although a vast amount of research exists on humor, friendship, and conflict, no single study connects all three of these concepts together. This study attempted to fill this gap by examining how different humor styles used between friends in times of conflict relate to friendship satisfaction and life satisfaction. Specifically, the hypotheses predicted that friends who use affiliative humor to deescalate conflict are more inclined to report higher relational satisfaction and improved individual well-being than friends who use maladaptive humor to deescalate …

Transforming Experiential Learning In The Honors Interpersonal Communication Course: Interpersonal Enrichment Journeys During The Covid-19 Pandemic And Beyond, Jennifer A. H. Becker

Journal of Communication Pedagogy

Drawing upon my own experience as an educator, I describe and reflect upon my experiential learning-pedagogical process of transforming my fall 2020 Zoom-based honors interpersonal communication course in which my students traversed through a series of experiential learning activities called Interpersonal Enrichment Journeys. Quantitative and written data revealed that students achieved desired learning outcomes and strengthened much-needed interpersonal connections despite the circumstances and stressors induced by the pandemic. Interpersonal Enrichment Journeys can be replicated to maximize the features of quality online courses identified by Kaufman and Vallade (2022), such as helping students develop personal connections in a positive learning climate …

Where The Action Is: Positioning Matters In Interaction, Danielle M. Pillet-Shore

Faculty Publications

Position matters. As a conversation analyst examining any form of recorded synchronous human interaction – be it casual or institutional – I constantly monitor for, and organize my collections of target phenomena around structural position: Where on a transcript and when in an unfolding real-time encounter does a participant enact some form of conduct? Because conversation analysis (CA) is primarily focused upon action sequences, I use CA methods to examine the ways in which participants’ audible utterances and visible body-behaviors accomplish particular social actions due at least in part to their positioning within a sequence of interaction – …

The Toolkit For Social Support And Social Anxiety: S*A*S*S*, Cynthia E. Kmety

Masters Theses

The purpose of this study was to create a toolkit for social support and social anxiety using the Communal Coping method. There was background research conducted on social anxiety and social support, COVID impact, Communal Coping, and resilience and skill building. Before constructing the toolkit, a survey was conducted with 29 Eastern Illinois University students to measure their assessment of their social anxiety and social support. The results of this survey found that students have a need for social support and are affected by their anxiety. Once the toolkit: the workbook and the facilitator’s manual, were completed, a pilot class …

Investigating Collaborative Explainable Ai (Cxai)/Social Forum As An Explainable Ai (Xai) Method In Autonomous Driving (Ad), Tauseef Ibne Mamun

Dissertations, Master's Theses and Master's Reports

Explainable AI (XAI) systems primarily focus on algorithms, integrating additional information into AI decisions and classifications to enhance user or developer comprehension of the system's behavior. These systems often incorporate untested concepts of explainability, lacking grounding in the cognitive and educational psychology literature (S. T. Mueller et al., 2021). Consequently, their effectiveness may be limited, as they may address problems that real users don't encounter or provide information that users do not seek.

In contrast, an alternative approach called Collaborative XAI (CXAI), as proposed by S. Mueller et al (2021), emphasizes generating explanations without relying solely on algorithms. CXAI centers …

Relational Turbulence And Identity Gaps Amongst Committed Consensually Non-Monogamous Partners, R. E. Purtell

Graduate Theses, Dissertations, and Problem Reports

The purpose of this dissertation was to investigate relational turbulence processes and test Relational Turbulence Theory’s (RTT) first five propositions in a sample of 528 committed consensually non-monogamous (CNM) partners as they are experiencing the transition of their committed partner adding a new sexual or romantic partner other than themselves. CNM relationships are those in which at least one partner has multiple sexual and/or romantic relationships with the consent of all parties involved. Generally, the first five propositions of RTT were supported. Specifically, self uncertainty and partner uncertainty positively predicted relationship uncertainty, which in turn predicted biased cognitive appraisals, and …

Organizing (Eternal) Identity And Identification: An Upward Glance Into Religious Institutions, Casey M. Stratton

Graduate Theses, Dissertations, and Problem Reports

This dissertation disrupts at least two religious spaces: First, scholars religiously adhering to (social) scientific norms, and second, people identifying with religious organizations (i.e., churches). First, we begin constructing a theoretical lens using poststructural ideas offered by Foucault, Derrida, and Bakhtin to read and disrupt (religious) discourse. Second, we complicate organizational identification as a concept, deeming it fixed and fluid—a paradox within religious discourses that endorse Truth and Perfection. Here, we draw from the communication constitutes organization (CCO) approach. Third, we further curate the lens by applying poststructuralism, identification, and CCO in a specific context: The Church of Jesus Christ …

The Queer Performance, Owen Coldsnow

Williams Honors College, Honors Research Projects

For my project, I decided to make a documentary focusing on the experiences of queer, University of Akron students appropriately called, “The Queer Performance.” As a member of the LGBTQ+ community myself, it was particularly important to me to document the unique challenges that queer students have to face. One specific challenge that rings true for me is putting on many different personas in different situations, and I wanted to see how this compared and contrasted with other members of the community. According to Goffman’s Dramaturgical Theory, everyone puts on an act when they are around people, but each of …

Depersonalizing Troubles In Institutional Interaction: Routinizing In Parent-Teacher Conferences, Danielle M. Pillet-Shore

Faculty Publications

This article advances our understanding of institutional interaction by showing when and how it can be advantageous for professionals to treat addressed-recipients as non-unique. Examining how teachers talk about children-as-students during parent-teacher conferences, this investigation illuminates several specific interactional methods that teachers use to depersonalize the focal student’s trouble, delineating as among these the novel practice of “routinizing”—citing firsthand experience with other similar cases. Analysis demonstrates how teachers use routinizing to enact their expertise, both responsively as a vehicle for attenuating and credentialing their advice-giving to parents/caregivers, and proactively to preempt parent/caregiver resistance to their student-assessments/evaluations. This research …

Reflections Of The Bentley Ombuds, Eliane S. Markoff

Office of the Ombuds

The Ombuds Office hears your grievances and can help you resolve a conflict. Conflicts can be within yourself or between you and others, making you feel anxious, not appreciated or worse.

During the past several years at Bentley, I have been given the opportunity to mediate, conduct workshops and provide you with advice to empower you to constructively resolve conflicts on your own. It has been especially rewarding to receive feedback on the progress many of you achieved after a challenging situation. Learning that someone has taken the time to resolve a conflict, apologize for being unfair, or change behavior …

Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal

International Journal of Aviation, Aeronautics, and Aerospace

Silence among flight crews has been one of the significant causes of aviation incidents and/or accidents. This study aims to explore why flight attendants remain silent during flights and/or do not report errors after the end of the flight. For this purpose, semi-structured online interviews were conducted with 21 flight attendants. The data were analyzed through content analysis using the MAXQDA 22 Qualitative Analysis Program. Themes and coding related to the research question were obtained by analyzing the scripts with creative coding techniques. Nine themes were identified by the content analysis, namely "poor relationship with cabin supervisors/pilots", "the lack of …

Perceptions Of Organizational Politics And Interpersonal Relationships In Black Women's Organizations And Sororities, Mitzi S. Willis

Electronic Theses and Dissertations

Although much research has addressed the relationships between leaders and followers, none has focused on these relationships between Black women—specifically, in the context of Black women’s social service organizations and sororities—and the impact the leader’s chosen style of leadership has on the followers’ use of voice. Self silencing is a prominent response to the power dynamic in many leader–follower relationships. The purpose of this study was to describe the interactions between leaders and followers in Black women’s social service organizations and sororities and identify the influence leadership style has on follower engagement. This study extends the application of silencing the …

Impacts Of Eating Disorder Recovery On Communication Of Identity Through Food, Rosemary Willett Jeter

Graduate Student Theses, Dissertations, & Professional Papers

Using the Communication Theory of Identity as a framework, the purpose of this thesis was to investigate how the experience of eating disorder recovery (EDR) impacts one’s communication of identity through and about food, and perceptions of others’ communication about and through food. Purposive sampling yielded 20 adult participants who self-identified as having been in EDR for at least one year. Results from a phronetic iterative data analysis of semi-structured interviews yielded several themes. When considering how EDR influences personal communication through food, main themes include: (a) the inability to share meals creates a gap between the enacted and relational …

Dramaturgy Analysis In Self-Presentation Of Smokers, Novi Andayani Praptiningsih, Sarah Handayani, Vilya Dwi Agustini

Informasi

The purpose of this study was to find out how dramaturgy is in the self-presentation of smokers. The research method uses a qualitative with an interpretive approach. Data collection techniques used in-depth interviews, observations, FGDs, and literature studies. Miles & Huberman interactive model data analysis technique. The results showed that smokers among teenagers almost entirely did dramaturgy where there was a difference in smoking behavior on the front stage and back stage. Smokers apply Goffman's self-presentation, for example on the back stage they smoke, but on the front stage when dealing with teachers/parents/leaders/employers/lover - they do not smoke. The self-presentation …

The Impact On Gay Men Of Support And Enforcement Of Workplace Dei Policies: A Meta Analysis, Steven M. Vega

Student Theses and Dissertations

The poor enforcement of workplace DEI policies affects gay men in ways that are unique and invite close attention. The nature of the impact of missing or unsupported DEI policies on gay men has been widely debated in the field of human resources and communication studies, with scholars such as David Wicks, Helen Seitzer, James Ward, and Diana Winstansley arguing that these effects include lasting negative mental and physical health effects and discomfort with self-disclosure in the workplace. However, the existing research on this topic has not sufficiently considered the effects of the poor enforcement of workplace DEI policies side …