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Interpersonal and Small Group Communication Commons™

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Rising From The Flames: How Researching Burnout Impacted Two Academic Librarians, Robert Griggs-Taylor, Jessica Lee 2022 Valdosta State University

Rising From The Flames: How Researching Burnout Impacted Two Academic Librarians, Robert Griggs-Taylor, Jessica Lee

Georgia Library Quarterly

In 2021, four tenure-track academic librarians surveyed academic library workers who are parents to gauge how parenting affects symptoms of burnout. The COVID-19 pandemic caused an explosion of burnout related literature resulting in an oversaturation of the word in today’s society; however, the authors remain deeply impacted by their research. In this paper, two of those four librarians reflect on the effect that the survey on burnout had on their approaches to management, work, and personal life. Societal pressures to ‘return to normal’ has not alleviated burnout, instead these pressures caused these librarians to reframe their views around what library …


Understanding Motivations Among Sustained Cooperative Extension Partners For Obesity Prevention In Rural Louisiana, Catherine R. Losavio 2022 Louisiana State University and Agricultural and Mechanical College

Understanding Motivations Among Sustained Cooperative Extension Partners For Obesity Prevention In Rural Louisiana, Catherine R. Losavio

LSU Master's Theses

Louisiana consistently has one of the highest rates of obesity in the nation with higher concentrations of obesity in many rural parishes (i.e., counties). Due to over a century of visibility and engagement in rural communities, Cooperative Extension (Extension) is uniquely poised to reach remote rural communities disproportionately impacted by obesity. As Extension increases its use of community coalitions and implements its new National Framework for Health Equity and Well-Being, understanding motivations and communication preferences among long-term rural coalition partners for obesity prevention and health promotion has become essential for duplicating successful local-level policy, system, and environmental (PSE) changes. This …


Journal Of Communication Pedagogy, Complete Volume 6, 2022, 2022 Western Michigan University

Journal Of Communication Pedagogy, Complete Volume 6, 2022

Journal of Communication Pedagogy

No abstract provided.


Engaging Pre-Med Students In Field-Related Dialogue: Best Practices For A Dialogic Approach To A Health-Specific Oral Communication Course, Natalie Grecu 2022 Utah Valley University

Engaging Pre-Med Students In Field-Related Dialogue: Best Practices For A Dialogic Approach To A Health-Specific Oral Communication Course, Natalie Grecu

Journal of Communication Pedagogy

Using a dialogic framework as the backdrop to course curriculum, I developed an Oral Communication course for pre-med students with the goal to enhance students’ public speaking skills while also incorporating health communication and applied communication research and activities to create opportunities for engagement. I propose best practices for teaching pre-med oral communication by deconstructing “bedside manner,” emphasizing a dialogic, audience-centered approach to communication, illustrating the praxis of genuine communication, creating a supportive climate through nonverbal and small group communication tenets, and creating a space to practice genuine communication. Using this approach, the layperson understanding of “bedside manner” becomes an …


Editor's Note To Volume 6 Of The Journal Of Communication Pedagogy, "Back To Business As Usual—Or Not: Pedagogy Of Renewal", Deanna D. Sellnow 2022 University of Central Florida

Editor's Note To Volume 6 Of The Journal Of Communication Pedagogy, "Back To Business As Usual—Or Not: Pedagogy Of Renewal", Deanna D. Sellnow

Journal of Communication Pedagogy

Editor’s Note to Volume 6 of the Journal of Communication Pedagogy.


Columnas: The Honors Program Newsletter At Bentley University, Debayan Sen, Hailey Jennato, Gabe Holmes, Daniel Furze 2022 Bentley University

Columnas: The Honors Program Newsletter At Bentley University, Debayan Sen, Hailey Jennato, Gabe Holmes, Daniel Furze

Honors Program

Page 1: SOCIAL MEDIA—A VEHICLE FOR SOCIAL CHANGE OR VIRTUE SIGNALING? ~ By Debayan Sen ’23

Page 2: WILL ARTIFICIAL INTELLIGENCE AND ROBOTICS REPLACE THE HUMAN WORKER? ~ By Hailey Jennato ’24

Page 3: HOW TO HEALTHILY COMMUNICATE IN A RELATIONSHIP: NO, NOT JUST A ROMANTIC ONE ~ By Gabe Holmes ’26

Page 4: THE W SLANT ~ By Daniel Furze ’26


Zero Textbook Cost Syllabus For Com 3077 (Interpersonal Communication), Christina Donaldson 2022 CUNY Bernard M Baruch College

Zero Textbook Cost Syllabus For Com 3077 (Interpersonal Communication), Christina Donaldson

Open Educational Resources

This course is designed to examine communication issues surrounding interaction between individuals in family, peer, work, and business contexts. Topics include effective verbal and nonverbal communication, communication and perception of self and other, interpersonal conflict resolution, family communication, friendship development, computer-mediated communication, and interpersonal communication in work and business contexts.


Medicine Is Humbling, Victoria E. Coutin 2022 Nova Southeastern University

Medicine Is Humbling, Victoria E. Coutin

be Still

As I near the last couple of months of third-year clinical rotations in medical school, this short letter represents my own reflection on the experiences this year that have shaped me.

During your third year of medical school, every month you may find yourself in a completely new environment. These were some of the thoughts that kept me grounded and helped me better integrate myself into each of these new environments.


A Mixed Methodological Examination Of Older Adults’ Psychological Reactance Toward Caregiving Messages From Their Adult Children, Hannah Ball, Keith Weber, Alan K. Goodboy, Christine E. Kunkle, Christa L. Lilly, Scott A. Myers 2022 Chapman University

A Mixed Methodological Examination Of Older Adults’ Psychological Reactance Toward Caregiving Messages From Their Adult Children, Hannah Ball, Keith Weber, Alan K. Goodboy, Christine E. Kunkle, Christa L. Lilly, Scott A. Myers

Communication Faculty Articles and Research

This study extends psychological reactance theory (PRT) to family caregiving by exploring autonomy-threatening messages adult child caregivers use to gain compliance from older adult parents. Results of focus groups and interviews with older adult care recipients (Study One) and caregivers (Study Two) corroborated three types of autonomy-threatening messages, which were used to test PRT (Study Three). Older adults (N = 281) were randomly assigned a caregiving message and answered reactance-related survey questions. Results supported serial mediation: relative to an autonomy-supporting message, two types of autonomy-threatening messages (i.e., offering directives, expressing doubt) triggered greater freedom threat, which amplified reactance. In …


The Great Resignation Among Restaurant Workers: A Content Analysis Of News Sources’ Portrayals Of The Covid-19 Labor Shortage, Mackenzie M. Williams 2022 University of Louisville

The Great Resignation Among Restaurant Workers: A Content Analysis Of News Sources’ Portrayals Of The Covid-19 Labor Shortage, Mackenzie M. Williams

The Cardinal Edge

When workers left the labor market in large numbers during the COVID-19 pandemic, proclamations of a labor shortage emerged extensively throughout the news. In this study, I analyze the coverage of the worker shortage among three news sources with different political orientations. Several themes emerged from analyzing a total of 75 articles. The findings showed that the perspective shown in the article, the cause of the labor shortage, restaurant worker portrayal, support of solutions, and opinion of the labor shortage all differed based on the political identity of the news source. This research supports previous findings that show there is …


The Critical Incident Technique (Cit) In Studying Health Care Professional–Patient Communication, Maija Peltola, Pekka Isotalus, Päivi Åstedt-Kurki 2022 Tampere University, Finland

The Critical Incident Technique (Cit) In Studying Health Care Professional–Patient Communication, Maija Peltola, Pekka Isotalus, Päivi Åstedt-Kurki

The Qualitative Report

Our study aimed to describe and evaluate the applicability of the critical incident technique (CIT) in qualitatively identifying the health-related outcomes of professional–patient communication. We described and evaluated the applicability of the CIT by analyzing previous CIT studies in the field of multidisciplinary health research, as well as conducting a study in which the CIT was applied. We based our description and evaluation on the qualitative research model developed by Carter and Little (2007). Our evaluation showed that in addition to defining the critical requirements of professional–patient communication in relation to specific outcomes, the CIT could be applied in defining …


Researcher And Academic Library Roles And User Beliefs In The Pandemic: Designing The Open-Access And Library Usage Scale (Oalu), Elizabeth DeZouche, Angelique Blackburn 2022 Texas A&M International University

Researcher And Academic Library Roles And User Beliefs In The Pandemic: Designing The Open-Access And Library Usage Scale (Oalu), Elizabeth Dezouche, Angelique Blackburn

Killam Library Faculty Publications

We investigated whether individuals believe they have a right to information during a crisis, and whether attitudes about crisis-related information sharing differ by age and one’s role in providing or consuming information. We measured attitudes about aspects of data sharing related to COVID-19: researchers’ obligation to share data, publishers’ obligation to share information, and libraries’ responsibility to provide them. We predicted younger individuals, especially students as consumers of information, would report stronger preference for open access to pandemic-related information. A principal components analysis was performed, and two predicted factors emerged: information-sharing obligations and libraries’ responsibility to provide resources. Age was …


Dean’S Report: Detroit Mercy Dental Evolving With Purpose, Value, And Pride: A Look At The Past Year And All The People Who Made It Happen, Mert N. Aksu DDS, JD, MHSA, Cert. DPH 2022 University of Detroit Mercy School of Dentistry

Dean’S Report: Detroit Mercy Dental Evolving With Purpose, Value, And Pride: A Look At The Past Year And All The People Who Made It Happen, Mert N. Aksu Dds, Jd, Mhsa, Cert. Dph

The Journal of the Michigan Dental Association

In the past year, the University of Detroit Mercy School of Dentistry has continued its commitment to evidence-based clinical education, preparing ethical and culturally sensitive graduates for dental practice. Changes brought on by the pandemic have become part of the new normal, with the introduction of the HyFlex classroom format, allowing students flexibility in attending classes in person, virtually, or through recorded lectures. Clinic time and sessions have been consolidated to provide more focused patient care, with students now spending 28-30 hours per week on direct patient care. The University Health Center (UHC) clinic, which served as a significant teaching …


Does A Sender’S And Recipient’S Relationship Influence Readers’ Interpretation Of Message Tone?, Allison Arp 2022 James Madison University

Does A Sender’S And Recipient’S Relationship Influence Readers’ Interpretation Of Message Tone?, Allison Arp

Masters Theses, 2020-current

Given the importance of computer-mediated communication (CMC) and the uniqueness of the cues that have meaning in this environment, research is warranted to investigate how the relationship between the people communicating via CMC might impact the way the message and cues are interpreted. This study aims to investigate whether different inherent levels of authority and familiarity between a message sender and recipient affect how email tone is interpreted. Previous studies demonstrate that when individuals communicate with authority figures, they employ different strategies than when communicating with peers. Furthermore, individuals adapt their behavior to mimic the interactants behavior, which in turn …


Comm 1311: Fundamentals Of Speech Communication, Jeremy S. Coffman, Tammy L. Holmes, Patrick A. Luster 2022 Prairie View A&M University

Comm 1311: Fundamentals Of Speech Communication, Jeremy S. Coffman, Tammy L. Holmes, Patrick A. Luster

Open Education Resources

This OER packet contains the course materials for COMM 1311: Fundamentals of Speech Communication that introduce you to why do we/I need to take a public speaking course. The answer is also always the same. “Because it is required.” However, you the reader, and us as the authors/editors, know that this doesn’t answer the question. The real answer can be complicated, but this author/editor believes that the skills gained by public speaking will help you in any field, despite whether or not you end up working in a field that requires public speaking.


Teamwork That Affects Outcomes: A Method To Enhance Team Ownership, Brian Carlson, Richelle Graham, Brad Stinson, Jordan LaRocca 2022 Vanderbilt University Medical Center

Teamwork That Affects Outcomes: A Method To Enhance Team Ownership, Brian Carlson, Richelle Graham, Brad Stinson, Jordan Larocca

Patient Experience Journal

Healthcare is the ultimate team sport, and this case study explores how to build teamwork across teams. The ability for nursing, environmental services and food and nutrition services to work collaboratively to benefit patients is paramount to a patients experience and outcomes. The case study describes how the work was done to build teams and then improved outcomes in both patient and employee experiences. The learnings are applicable to any team setting not just those described in this case study.

Experience Framework

This article is associated with the Staff & Provider Engagement lens of The Beryl Institute Experience Framework ( …


Beyond Service Education: Impacting The Human Experience With Sustained Training Utilizing The Experience Model Of Communication, Jennifer S. Packard, Rebecca A. Brustad, Jane M. Hoplin, Sheila K. Stevens 2022 Mayo Clinic

Beyond Service Education: Impacting The Human Experience With Sustained Training Utilizing The Experience Model Of Communication, Jennifer S. Packard, Rebecca A. Brustad, Jane M. Hoplin, Sheila K. Stevens

Patient Experience Journal

Patients scheduling or checking in for medical appointments often share with frontline employees’ details of their stories, including their worries, prior negative experiences, and hopes. These interactions require employees to not only complete their task, but also to be mindfully present, picking up on important social cues and showing appropriate emotional congruence and empathic understanding. Based on a review of recorded patient calls, a gap was identified in the communication skills of desk and scheduling staff at this large academic medical center, and a sustained training program was created to fill this gap. The training is centered on an evolving …


The Influence Of Social Agents On Learning, Developing, And Growing Through Athletic Participation: A Theory Of Athlete Development, Rikishi T. Rey 2022 Chapman University

The Influence Of Social Agents On Learning, Developing, And Growing Through Athletic Participation: A Theory Of Athlete Development, Rikishi T. Rey

Communication (PhD) Dissertations

Sports can significantly influence the lives of those who play them. Psychosocial outcomes such as values, skills, self-esteem, and goal setting are some of the referenced benefits associated with playing sports and are the result of athletes being exposed to situations in an environment that is favorable to learning. Due to the abundant nature of sports in the United States, there is a growing need to understand how to effectively create environments that are conducive to positive outcomes. However, such results and experiences are often anecdotally supported rather than scientifically driven. Therefore, the purpose of this dissertation was two-fold. First, …


Applying The Dialogic Method In An Eighth Grade English Curriculum, Maggie Repko 2022 California State University, San Bernardino

Applying The Dialogic Method In An Eighth Grade English Curriculum, Maggie Repko

Electronic Theses, Projects, and Dissertations

In this thesis, I provide an analysis of Paulo Freire’s (1973) dialogic method for language education. I then synthesize his theories with the work of sociocultural and linguistic researchers who have determined the strongest activities to bring about student language development. Finally, I apply these theories to my appendices of created works that might be utilized in an eighth-grade creative writing course. This thesis demonstrates the similarities between Freire’s students and our students in the USA today and the ways that a critical dialogic pedagogy will meet their language learning needs while also inspiring their creative, critical conscientização. Paulo Freire …


Pathway To Promote Diversity Within Public Transit Workforce, Mehri Mohebbi, Sumita Raghuram, Ahoura Zandiatashbar 2022 University of Florida Transportation Institute (UFTI)

Pathway To Promote Diversity Within Public Transit Workforce, Mehri Mohebbi, Sumita Raghuram, Ahoura Zandiatashbar

Mineta Transportation Institute

There are many aspects of the transportation industry that can be focused on, but the lack of resiliency is one of the most urgent. Enhancing resiliency and creative problem-solving is essential to the industry’s growth and survival. But it cannot happen without building a more diverse workforce. Women still make up a small fraction of transportation workers, and African American and Hispanic employees are even less represented. These disparities are increasingly pronounced in many senior positions, particularly in STEM fields. Meanwhile, the public transportation industry is experiencing a severe and worsening workforce shortage and many agencies have reported substantial difficulty …


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