Communication Technology and New Media Commons^™

Examining Factors Influencing Intention To Use M-Health Applications For Promoting Healthier Life Among Smartphone Users In Tanzania, Herman Mandari, Mahija Yahaya

Journal of International Technology and Information Management

Deaths related with Non-Communicable Diseases (NCDs) have recently increases, similarly, development of mobile technologies have paved a way in which Smartphone users can use m-health applications to address high level of sedentary behaviours that relates to negative health consequences. Therefore, this study was conducted to examine factors which may influence generation Y who are Smartphone users to adopt m-health applications in controlling NCDs in Tanzania. TAM theory was extended with awareness, trust and perceived cost to develop a research conceptual model of this study. Google form was used to developed online questionnaire which was distributed through social media platforms to …

กระบวนการสื่อสารเพื่อสร้างภาวะล้มแล้วลุกของพนักงานที่เป็นแม่ในการเปลี่ยนแปลงแบบฉับพลัน, ณัฏฐณิชา หฤรักษ์

Chulalongkorn University Theses and Dissertations (Chula ETD)

งานวิจัยเชิงคุณภาพนี้มีวัตถุประสงค์เพื่อศึกษาถึง กระบวนการสื่อสารเพื่อสร้างภาวะล้มแล้วลุกของพนักงานที่เป็นแม่ในองค์กรไทยเมื่อต้องเผชิญกับการเปลี่ยนแปลงแบบฉับพลัน โดยอาศัยมุมมองการสื่อสารเชิงระบบนิเวศในองค์กร ใช้การสัมภาษณ์เชิงลึก (in-depth interview) กับพนักงานหญิงในองค์กรไทยขนาดใหญ่ ประเภทแสวงผลกำไร ระดับปฏิบัติการและบริหาร ซึ่งสมัครใจให้ข้อมูลด้วยตนเอง (Self-report) ว่า ในช่วง 3 ปีที่ผ่านมา ตนได้เผชิญกับความเปลี่ยนแปลงแบบฉับพลันในขณะที่ต้องเลี้ยงดูลูกอายุไม่เกิน 13 ปีไปด้วยอย่างน้อย 1 เหตุการณ์ และในปัจจุบันสามารถก้าวข้ามอุปสรรคและอารมณ์เชิงลบที่เกิดขึ้นได้แล้ว โดยมีชีวิตส่วนตัวและการทำงานที่ดำเนินต่อไปได้ หรือเข้าสู่สภาวะปกติ) จำนวน 20 คน สุ่มตัวอย่างโดยสุ่มตัวอย่างแบบเจาะจง (Purposive Sampling) และสมัครใจ (Volunteer Sampling) ผลการศึกษาพบว่า การเปลี่ยนแปลงฉับพลันระดับมหภาค (Macrodisruptions) ที่ส่งผลกระทบต่อกลุ่มตัวอย่างพนักงานที่เป็นแม่ในภาพรวม ได้แก่ การแพร่ระบาดของเชื้อไวรัส COVID-19 นอกจากนี้ กลุ่มตัวอย่างบางส่วนยังได้รับผลกระทบจากการย้ายแผนกไปทำสายงานที่ไม่มีความรู้มาก่อน การเกิดวิกฤตแบบฉับพลันในองค์กรอื่นๆ ที่ไม่เกี่ยวข้องกับการแพร่ระบาดของโรค การย้ายที่อยู่อาศัย การตั้งครรภ์แบบไม่ได้วางแผนและคนในครอบครัวเกิดความเจ็บป่วย นำไปสู่การเปลี่ยนแปลงฉับพลันระดับจุลภาค (Microdisruptions) ซึ่งกลุ่มตัวอย่างรับรู้ถึงอุปสรรคจากการเปลี่ยนแปลง 6 มิติ ได้แก่ 1) เวลา 2) ทักษะการทำงาน 3) บทบาทหน้าที่ 4) วิถีการดำเนินชีวิต 5) การเงิน และ 6) สถานที่ และส่งผลกระทบทางลบต่อตนเองทั้งด้านสุขภาพจิตใจและร่างกาย ในการสื่อสารเพื่อสร้างภาวะล้มแล้วลุก กลุ่มตัวอย่างพนักงานที่เป็นแม่มีการสื่อสารเพื่อสร้างภาวะล้มแล้วลุกในทุกระดับในระบบนิเวศการสื่อสารองค์กร ดังนี้: ในระบบจุลภาค (ได้แก่ การสื่อสารภายในตนเองและระหว่างบุคคล) กลุ่มตัวอย่างสื่อสารภายในตนเอง 3 ระยะ คือ ในระยะที่ 1 มุมมองแรกต่อการเปลี่ยนแปลงมีทั้งบวกและลบ ระยะที่ 2 การสื่อสารภายในบุคคลเพื่อก้าวข้ามความรู้สึกเชิงลบ แบ่งออกเป็น 4 ลักษณะ ได้แก่ บอกตัวเองให้ 1) คิดหาวิธีแก้ 2) อดทน 3) มองเป็นความท้าทาย 4) มองการเปลี่ยนแปลงเป็นเรื่องธรรมดา และระยะที่ 3 การสื่อสารความตั้งใจที่จะกระทำหรือการกระทำเพื่อสร้างภาวะล้มแล้วลุก แบ่งออกเป็น 5 กระบวนการ …

The Impact Of Oppo's Brand Equity On Purchasing Intentions Of Thai Consumers, Xiaoyuhui Yang

Chulalongkorn University Theses and Dissertations (Chula ETD)

Among the objective of this research are to study the brand equity and purchase intention of Oppo consumers and the relationship between brand equity and the purchase intention of Oppo consumers. The total number of participants in this study is two hundred and forty-two Thai consumers aged 18-45, who were required to complete the online questionnaire. The result portraited that, in general, Thai consumers’ perception toward the Oppo brand’s equity is positive with an average mean value (M = 3.25). There are four detentions under brand equity, esteem received the highest mean score (M = 3.4), and differentiation received the …

Collaboration Literacy In Technical Communication: Using Workplace-Based Teamwork Practices And Technologies To Teach Distributed Knowledge Work, Marcy Bock Eastley

Graduate Research Theses & Dissertations

Workplace changes and the continuing evolution of how we define and practice technical communication require that we consider collaboration in ways we may not have imagined ten, five or even two years ago. The unexpected COVID-19 pandemic pushed our world and collaboration into additional and unanticipated directions. Since one of our responsibilities as educators is to prepare our students for success in the workplace and beyond, we must take a closer look at how we understand and teach collaboration in our classrooms. While collaboration appears in existing technical communication pedagogical models, it has been viewed as an element of social …

Jitim Front Cover Vol 31 1 2022

Journal of International Technology and Information Management

Table of Content JITIM Vol 31. issue 1, 2022

À La Carte Cable: A Regulatory Solution To The Misinformation Subsidy, Christopher R. Terry, Eliezer J. Silberberg, Stephen Schmitz, John Stack, Eve Sando

Catholic University Journal of Law and Technology

Although “fake news” is as old as mass media itself, concerns over disinformation have reached a fever pitch in our current media environment. Online media outlets’ heavy reliance on user-generated content has altered the traditional gatekeeping functions and professional standards associated with traditional news organizations. The idea of objectivity-focused informational content has primarily been substituted for a realist acceptance of the power and popularity of opinion-driven “news.” This shift is starkly visible now: mainstream news media outlets knowingly spread hoaxes, conspiracy theories, and the like.

This current state of affairs is not some freak accident. The Supreme Court’s First Amendment …

Thailand Generation Z Consumers’ Brand Perception Of Bonchon Restaurantin Thailand, Aditep Jirattikorn

Chulalongkorn University Theses and Dissertations (Chula ETD)

The present study is dedicated to investigating the Thailand generation z consumer’s brand perception of the brand Bonchon. This study aims to learn how generation z in Thailand perceives all aspects of the brand Bonchon in addition, this study also aims to cover whether Korean pop culture has an effect on how the consumer perceives the brand. Generation z participants in Thailand (n=227) who is a customer of Bonchon were asked to complete the questionnaire. The questionnaire is designed to discover respondents' cognitive, emotional, language, and actions toward the brand Bonchon. The research adopted certain theories on branding and consumer …

Perception Of Women Entrepreneurs On Social Media Use For Marketing Communication In Qatar, Aisha Ali A.T.Al-Khulaifi

Chulalongkorn University Theses and Dissertations (Chula ETD)

This research aimed to understand the social media use of women entrepreneurs for marketing communication in Qatar. It is based on a qualitative approach, using an in-depth, semistructured interview. Participants were ten women entrepreneurs who have been running their businesses for at least six years, aged between 25 and 45. This research employed a question guideline as the research instrument based on five questions such as reasons for using social media for marketing, usage of social media for marketing, benefits, challenges, and professional benefits. The findings showed that the reasons for social media usage focus on ease of access and …

The Influence Of Perceived Risk And Perceived Value On Consumer Adoption Of Cryptocurrency, Athit Rodpangtiam

Chulalongkorn University Theses and Dissertations (Chula ETD)

The purpose of this research is to study the perceptions of risk and value of cryptocurrency adopters from the social media platform Reddit by assessing the influence of Perceived Risk (PR) and Perceived Value (PV) on their intention to adopt cryptocurrency. Demographic factors of (Gender, Age, Education Level, Income, Investment Experience) were analyzed as control variables. The study within this paper was conducted with a quantitative approach through the utilization of a survey technique. Data was gathered through purposive sampling, and 200 respondents from the Cryptocurrency News & Discussion subreddit were studied among a sample of 1444 respondents. The data …

East Asian Tourists’ Exposure To Social Media Advertising, Attitude, And Their Purchasing Behavior With Hotels In Bangkok, Chaitach Sirisachdecha

Chulalongkorn University Theses and Dissertations (Chula ETD)

The ultimate goal of this research was to study the correlations between East Asian tourists' exposure to social media advertisements by hotels in Bangkok, their attitude toward the advertisements, and their purchasing behavior. The primary reason for conducting this study is the COVID-19 pandemic's effect on the hospitality industry within Bangkok and the expectation of an increase in the tourist population visiting Bangkok at the end of 2022 and the beginning of 2023. East Asian tourists were targeted for this study because they have historically been the demographic that had most visited Thailand. Two hundred respondents were requested to complete …

The Hong Kong Consumers' Perceptions Of Boys' Love Dramas And Their Attitudes Toward Thailand And The Gay Community, Chung Yan Chan

Chulalongkorn University Theses and Dissertations (Chula ETD)

This research aimed to explore Hong Kong consumers' perceptions and attitudes toward Thai Boys' Love (BL) dramas, Thailand, and the gay community. To conduct the research, a qualitative approach is used with the instrument of in-depth interviews. A total of twelve Hong Kong consumers participated in this study. They are aged between 18-30 years old. The results depicted that Over-the-top (OTT) streaming platforms and reference groups contributed to the distribution and exposure of Thai BL dramas in the Hong Kong market. Aesthetic elements, actors, storyline, and Thailand culture are the elements that attract participants to watch Thai BL dramas continually. …

Consumers’ Perception And Loyalty Toward The Rebranding Of Double Goose Brand, Chutikarn Benjamapokai

Chulalongkorn University Theses and Dissertations (Chula ETD)

The objective of this study was to explore consumers’ perceptions and loyalty toward the rebranding of Double Goose brand. This study employs qualitative research methods conducted via online application. With the selection criteria for data diversity, an in-depth interview was used to collect data from eight participants. The research participants are consumers of the Double Goose brand, aged between 20 - 40 years and divided into two groups. The first group is a loyal customers group that loyal to the goose brand and the second group is the new user group of the goose brand. This study uses the conceptual …

Millennial Consumers' Behavior On Purchasing Amulet Jewelry, Nuanhatai Tantayotai

Chulalongkorn University Theses and Dissertations (Chula ETD)

The objective of this research is to study millennial consumers’ behavior on purchasing amulet jewelry. Qualitative method was used to collect data from 15 Thai Generation Y females, aged between 25 and 34 years old, living in Bangkok, Thailand, and purchased amulet jewelry at least once within the year 2022. The findings indicate that millennial consumers spend over eight hours per day on social media. They prefer online marketing communication content that is short, precise, and easy to understand. In term of beliefs, consumers believe that wearing amulet jewelry can make them confident, enhance their prosperity and fortune, help businesses …

Credibility Of Travel Influencer On Millennial Traveling Behavior, Papitchayapa Boonsub

Chulalongkorn University Theses and Dissertations (Chula ETD)

The objectives of this study was to understand the credibility of travel influencers among millennial travelers and how they motivate millennial travelers' travel behavior. It is based on a qualitative methodology that involves use of in-depth interviews. Twelve millennial travelers both domestic and international between the ages of 25 and 40 were interviewed. They had to organize the trip within a year and follow to travel influencers. This study employed a question guideline as the research instrument based on four dimension which are demographics and media usages, attitude towards travel influences, source of credibility, and travel behavior. The findings revealed …

The Influence Of Perceived Value, User Engagement, And Emotions On Usage Intention Of Thai Tiktok Users, Phakkhaporn Dancharoenpol

Chulalongkorn University Theses and Dissertations (Chula ETD)

The objectives of this research were to explore perceived value, user engagement, emotions, and usage intention of Thai TikTok users, as well as to investigate the influence of perceived value, user engagement, and emotions on TikTok usage intention. An online survey was employed to collect data from 289 participants who were TikTok users, aged between 18-38 years old. The findings showed that the respondents had high perceived value (M = 4.01), high engagement (M = 3.78), emotions (M = 3.75), and high usage intention (M = 3.97) towards TikTok. Furthermore, the results of the multiple regression analysis depicted that perceived …

Generation Z Consumers’ Behavior On Jones’ Salad’S Online Marketing Communications, Pitchaya Watcharodomprasert

Chulalongkorn University Theses and Dissertations (Chula ETD)

The objective of this research was to study consumer behavior on Jones’ Salad’s online marketing communications. Two hundred and thirty-eight people who are current customers purchasing Jones’ Salad once a month, exposed to the brand’s online marketing communications in the past three months, and aged between 18 and 25 years old residing in Thailand, were asked to complete online questionnaire survey. The findings in the cognitive part reveal that Jones’ Salad’s online platforms, especially Facebook and Instagram, are significant communication platforms among its Generation Z’s customers. The majority of the samples rely on Jones’ Salad online media for brand information. …

The Relationship Between Source Credibility, Advertising Recognition, And Purchase Intention On Snack Products, Pornsit Cheawkamolpat

Chulalongkorn University Theses and Dissertations (Chula ETD)

The objectives of this research were to study source credibility, advertising recognition, and purchase intention on snack products and was explore the relationship between source credibility, advertising recognition, and purchase intention oMaster of Arts (Communication Arts)n snack products. This research employed online survey and used online questionnaire to collect data through 208 respondents, who were Thai, aged between 18-38 years old, and must follow Kin Nhom page for the past three months. The results depicted that the respondents highly perceived that Kin Nhom page was credible (M = 4.14). Moreover, the respondents acknowledged that contents from Kin Nhom page were …

The Chinese Media Narrative Of Thailand As A Tourist Destination After The Legalization Of Cannabis (For Medical Purposes Or Health Concerns), Shuang Deng

Chulalongkorn University Theses and Dissertations (Chula ETD)

Thailand, a world-renowned tourist destination, officially decriminalized cannabis (for medical purposes or health concerns) in June 2022. This policy has aroused widespread international attention and discussion. This study aims to analyze Chinese media narratives on the legalization of cannabis in Thailand and Chinese netizens' attitudes toward this policy. The research uses content analysis to analyze posts of 4 Chinese social media accounts related to Thailand (3 Mainland China, and 1 Thai-Taiwan). Posts about Thailand’s legalization of cannabis on Chinese social media Weibo from Jan 2022 - Oct 2022 are collected. Chinese media mostly adopted a neutral attitude when narrating the …

The Personal Branding On Social Media Of Tilly Birds, Joshuachidchanok Podlas

Chulalongkorn University Theses and Dissertations (Chula ETD)

The objective of this study was to examine Tilly Birds’ personal branding via their official social media platforms, and to study the personal branding construction strategy of Tilly Birds A mixed method was used to carry out this research. A content analysis as well as an in-depth interview. The first method involved the researcher doing content analysis on Tilly Birds' primary social media platforms: Twitter, Facebook, and Instagram. The researcher examined all of the posts from July to September. Following the content analysis, an in-depth interview was done to acquire a better understanding of the personal branding produced for Tilly …

Consumers’ Attitudes Towards Human And Ai Customer Service By Booking.Com, Warit Chiang

Chulalongkorn University Theses and Dissertations (Chula ETD)

First and foremost, I would like to thank my advisor, Dr. Teerada Chongkolrattanaporn, Assistant Professor. Thank you for your steady guidance, patience, encouragement, and support. I've felt confident and at ease throughout the entire process thanks to your guidance. This professional project could not have been completed without your assistance. Thank you for reading my revisions at such late hours and providing me with timely, constructive feedback. I feel truly blessed and honored to have been your advisee; may this work bear witness to your exceptional counsel. My heartfelt appreciation goes to all committee members, especially Associate Professor Dr. Smith …