Leadership Studies Commons^™

Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak

Leadership Education Capstones

The purpose of this study is to explore the factors contributing to stress during times of rapid change with healthcare staff working behind the scenes in a contact center. This study will focus on contact center employees working in a healthcare setting where rapid change is frequent and how this impacts individual stress levels. The research currently shows that burnout and increased stress is on the rise for the front-line staff working in healthcare (Meese et al., 2021). To better support contact center employees, it will be imperative to understand the causes of stress and burnout in their roles. Once …

First-Generation Leaders: A Qualitative Examination Of Characteristics, Traits, And Identity Of First-Generation Graduates In Leadership, Jamie Woolery

Masters Theses & Specialist Projects

This study looked at first-generation college graduates and their paths to successful leadership roles. First-generation college students are defined by the National Association of Personnel Administrators (NASPA) as students from families in which their biological parents did not complete a four-year college degree (NASPA, 2017). An investigation was conducted on demographics, access to education, opportunity, and other factors that lend themselves to successful first-generation leaders who changed the narrative for themselves and their communities. This study looked at the previously conducted literature to provide background support for the need of the research, along with further recommendations and interviews which added …

Refining The Eden Community’S Pathways For Shaping Regenerative Christian Culture In The Apprenticeship For Regenerative Culture, Laura Callarman

Doctor of Ministry Theses and Dissertations

This Doctor of Ministry thesis presents a project designed to meet a need of the Eden Community, an intentional Christian community, regarding the pathways it uses to shape regenerative Christian culture among college students in its apprenticeship program, ARC. In this thesis, I connect the pragmatic aims of the Eden Community to theological foundations regarding the importance of ecclesial diversity and creative contextualization, features that empower the church to embody a variety of life-giving “alternative stories” with the capacity to present the gospel as truly good news to the entire world.

In this project, a team of nine stakeholders met …

An Inclusive Framework For Ministry: Fostering The Spiritual Formation Of Children In A Multicultural Church, Jennifer Reinsch Schroeder

Doctor of Ministry Theses and Dissertations

This project thesis was designed to foster the spiritual formation of children in a multicultural church. A diverse team was assembled to design a curriculum to be used with volunteers in a children’s ministry context. Through seven two-hour sessions held over eight weeks in the spring of 2022, the curriculum development team first examined what it means to embody a multicultural perspective of the gospel while at the same time investigating the negative impact of a White, Eurocentric expression of Christianity. Next, they collaborated to develop a theological construct that centered around (1) the idea of being created in the …

Leadership Development And Training In Community-Based Organizations In Myanmar, Anna Rockett

Honors Capstones

No abstract provided.

The Personality Profile Of China’S Empress Wu Zetian, Ruoyue Wang, Yunyiye Chen, Aubrey Immelman

Psychology Faculty Publications

This paper presents the results of an indirect assessment of the personality of Empress Wu Zetian, de facto ruler of China from 665 to 705, from the conceptual perspective of personologist Theodore Millon.

Psychodiagnostically relevant data about Empress Wu were collected from biographical sources and media reports and synthesized into a personality profile using the Millon Inventory of Diagnostic Criteria (MIDC), which yields 34 normal and maladaptive personality classifications congruent with DSM-III-R, DSM-IV, and DSM-5.

The personality profile yielded by the MIDC was analyzed in accordance with interpretive guidelines provided in the MIDC and Millon Index of …

Exploring Leadership In An Extreme Environment: A Haiti Farm Project, Tami Strickland

Graduate Theses and Dissertations

This qualitative case study examined the impact Situational Leadership Theory II® has on followers in a small community in Haiti. Many studies have examined Situational Leadership Theory II® in corporate environments, but not in the low-income context of Haiti. The study focused on how the leadership characteristics and adaptability levels of an expatriate influenced the construction and the ongoing management of a Haiti egg farm project, which is timely based on the volatility currently in the country prior to and after the assassination of President Jovenel Moïse in 2021. Using various data gathering instruments, the study explored the expatriate’s leadership …

The Key To Engaging Every Student: Building Greater Linkages Between National, State, And Local System Leaders, Hillary Hardt Oravec, Brenda Mclaughlin

Journal of Youth Development

The COVID-19 pandemic illuminated how essential summer and after-school programs are for youth and their families. Policymakers took note of the needs and the evidence base, and prioritized stimulus funding to expand access and accelerate learning. American Rescue Plan (ARP) and Elementary and Secondary School Emergency Relief (ESSER) funds were quickly released to schools through different mechanisms, initially prioritizing speed over infrastructure design. The funds were intended to fuel robust school–community partnerships to provide students who suffered from pandemic-related learning and developmental setbacks with comprehensive, high-quality programming; yet the timeline for planning and implementation often hindered progress toward that vision. …

Utilization Of Positive Youth Development Framework By Youth-Facing Organizations In Baltimore City, Selvi Rajagopal, Kaitlyn Harper, Katherine Holzhauer, Tina Kumra

Journal of Youth Development

Positive youth development (PYD) is a strengths-based approach to youth programming which has been tested with success in largely higher income settings with mostly White youth. This study aims to identify the extent to which organizations who work in an urban context serving predominately African American youth incorporate PYD principles into their work. Organizations located in Baltimore, Maryland working with youth ages 14–24 were recruited for participation. In-depth interviews were conducted with organization leaders in this qualitative study. Thematic analysis using a deductive approach identified common themes and activities across organizations that aligned with PYD elements. All 17 youth-facing organizations …

Youth Social And Emotional Learning In Quality Enhanced, Out-Of-School Time Programs, Annick Eudes Jean-Baptiste, Stephanie Giannella, Celine Provini

Journal of Youth Development

Researchers examined social and emotional learning (SEL) ratings for two samples of 559 and 406 predominantly elementary-age youth of color, who were enrolled in out-of-school time (OST) programs serving communities mostly of high socioeconomic need in Palm Beach County, Florida. Covering the 2019-2020 and 2020-2021 school years in the context of the COVID-19 pandemic, the study predicted that programs’ participation in an SEL quality enhancement project would positively impact youth SEL. This quality enhancement was expected to emerge alongside the positive effects of foundational program quality achieved through participation in the Palm Beach County Quality Improvement System, which includes an …

Supporting Teens’ Professional Identities And Engagement In Mindfulness Practices Through Teens-As-Teachers Programming, Anne Marie Iaccopucci

Journal of Youth Development

This study was situated in the context of the University of California 4-H Positive Youth Development Program. A convenience sample of teen teachers (N = 11) represents variation in age (11–17), gender, ethnicity, and geographic location. All teens delivered the 4-H Mindful Me curriculum from the University of California 4-H Program. Qualitative analysis provides evidence of positive developmental outcomes that support teen teachers’ personal professional identity and engagement in mindfulness. Teens described how involvement in the teens-as-teachers program provided the context in which they could explore their personal professional identity, build on self-efficacy as an instructor, and develop an improved …

K-5 Elementary Alternative Program: A Case Study, William E. Scheuer Iv

Electronic Theses and Dissertations

The purpose of this case study was to examine how the K-5 elementary alternative program All Students Can Thrive (ASCT) used student-centered learning practices to influence the whole child. There is a lack of research on K-5 elementary alternative programs, such as ASCT, and specifically those that integrate student-centered learning practices to influence the whole child. Literature does not contain universally accepted interventions that are effective in the elementary alternative setting to help students return to the mainstream classroom setting better prepared to display appropriate behaviors when a student is removed from a mainstream classroom setting due to disruptive behaviors. …

Pupil Voice Groups: The Impact On Schools And Students, Eric Rubenstein, James D. Scott, Jason Peake

Journal of Youth Development

Over 30 years ago, the United Nations Convention on the Rights of the Child passed legislation allowing children under the age of 18 to express their concerns in circumstances and decisions that affect them. Because one impact on children under the age of 18 is the educational system, Scotland education has integrated opportunities for students to be involved in the educational process. Pupil voice groups are one of the techniques that have been implemented in Scotland and throughout Europe. These groups allow students to have a voice in their education that may impact development. Researchers sought to identify the impacts …

A Pilot Study Exploring The Potential Of Improv In Strengthening Youth–Adult Partnerships, Stephanie Begun, Brigette Mayorga, Cam Bautista, Krysta Cooke, Travonne Edwards, Bryn King, Hamzat Olaosebikan, Rae-Ann Whyte

Journal of Youth Development

This study qualitatively explored the potential of improv for strengthening youth–adult partnerships. Seven members of a youth-adult research collaborative participated in a 2-hour professionally facilitated improv workshop. Participants provided insights about their experiences through a follow-up qualitative interview questionnaire. Participants indicated that improv assisted in dismantling power differentials that often exist in youth–adult partnership contexts, also noting that improv helped them to express their true selves more readily, along with helping them to see new and more “human” sides to their team members. Participants were enthusiastic about accessing further improv opportunities, noting that improv should be embedded into other youth–adult …

Evaluating Post-Training Engagement, Alyssa B. Trinity, Caitlyn D. Gonzalez

Capstone Projects and Master's Theses

Impact Launch (IL) is a collective of social impact professionals dedicated to creating sustainable and equitable change. IL provides strategic planning, project design, collaborative capacity building, coaching, and leadership intensives. Similar to those who’ve undergone other training programs, alumni of IL’s leadership training are prone to becoming disengaged with the tools and stagnant in their learning. The purpose of this project was to begin efforts to increase alumni engagement with the tools and each other through conducting a series of interviews. Six alumni were interviewed to collect feedback on how IL can better support engagement. The major expected outcome for …

Considering The Importance Of Attachment In Outcomes: The Case Of Summer Camp, Robert Warner

Journal of Youth Development

Youth programs are consistently described as settings that offer youth developmental experiences. Summer camps are one example of youth programs with empirical evidence suggesting positive outcomes of participation; however, researchers seldom address how youth’s social development, such as attachment, may shape outcomes. By not accounting for differences in attachment, researchers may be missing reasons why youth programs, like summer camps, function as developmental settings that foster outcomes for some youth, but not for others. Using summer camp as an example youth program, the purpose of this paper is to consider the role of attachment in youth outcomes. This article reviews …

Can We Efficiently Help Adults Strengthen Their Relational Practice?, Tom Akiva, Annie M. White, Sharon Colvin, Junlei Li, Peter Wardrip

Journal of Youth Development

Human interactions across settings shape young people’s learning and development, and building adult expertise in facilitating productive interactions takes deliberate practice and reflective experience. However, relational practices are not consistently part of adult learning for those who work with youth. We describe a 2-year design study to develop the Simple Interactions Leadership Program, a professional learning workshop focused on relational practices. We refined the program across 3 iterations with library and after-school staff (with a total of 41 participants). Iterative changes included adding participant-driven “try-it-out” projects, adding external accountability features, and combining staff from the library and after-school sectors. Using …

Ambiguous, Affective, And Arduous: Volunteers’ Invisible Work With Young Adults, Jenni Mölkänen, Päivi Honkatukia

Journal of Youth Development

Mentoring has been regarded as a promising way to reach at-risk youth and to strengthen the protective factors. This article focuses on emotions, reflections, and challenges that adult volunteers face in trying to establish and maintain a friend relationship with young adults in a multicomponent mentor setting in Finland. Based on our participatory observations in volunteering, a focus group discussion with volunteers and facilitators of volunteering, and interviews with young adults we analyze the nature of volunteers’ actions as invisible work as characterized by Devault (1999). We argue that invisible work should be recognized as a significant part of volunteering …

Camp Is For Everyone: Intentional Inclusion Of Gender-Expansive Teens At Camp, Ashley M. Hernandez-Hall, Kimberly H. Zemel

Journal of Youth Development

Camp remains a powerful experience for youth of any age, but special care must be taken to ensure camps are supportive of diverse audiences. This article describes the process by which 4-H camp organizers created a welcoming and affirming camp for teen dependents of active duty, retired, or veteran military personnel, especially those campers who identified as non-binary or LGBTQ+. This included careful consideration of language used in recruitment documents, evaluation documents, volunteer and staff training, as well as communication with campers and families. Through careful planning and implementation, the 4-H adventure camps engaged over 90 teens, and survey results …

Family Diabetes Camp Amidst Covid-19: A Community Of Practice Model, Eddie Hill, Rowan Halle Bernard Williams, Justin A. Haegele, Ron Ramsing, Bethany Arrington, Laura Hill

Journal of Youth Development

Studies have found that youth are experiencing higher anxiety levels than prior to COVID-19, and youth with type 1 diabetes are at higher risk. Medical specialty camps are a type of camp that provide opportunities for youth with chronic illnesses to share common goals, increase socialization, improve camper well-being, and increase knowledge of diabetes management. The program evaluation sought to determine the impact of a campers’ outcomes of independence and perceived competence and familial impact during COVID-19. Over half the participants were at their first diabetes camp and 71% of the campers felt their perceived competence “increased a little bit” …

After-School Connectedness, Racial–Ethnic Identity, Affirmation, And Problem Behaviors, Danielle A. Augustine, Emilie Smith, Dawn P. Witherspoon

Journal of Youth Development

After-school programs are potential contexts that may promote positive youth development (PYD) and reduce problem behaviors among African American children. One way after-school programs may be associated with reduced problem behaviors is by fostering an affirming sense of identity. Prior research on racial–ethnic identity among African American children and adolescents has shown that a positive and affirming sense of identity is related to less maladaptive coping, yet little is known about how after-school programs may foster an affirming sense of identity and lead to reduced problem behaviors. The current study adds to this discourse by investigating how children’s connection to …

Implementing Sexual Violence Primary Prevention Programs: A Case Study Of Implementer Perspectives, Rachel Jackson-Gordon, Jacinda K. Dariotis, Bonnie S. Fisher, Victoria Dickman-Burnett

Journal of Youth Development

Sexual violence prevention programs are important for addressing sexual violence and are often implemented in local community and university settings. However, program implementer perspectives are often missing from academic research literature, limiting access to practical knowledge that can provide insights to improving programs and prevention. This study illustrates the landscape of sexual violence primary prevention work in a Midwestern metropolitan area. Seven interviews with community and university implementers took place in 2020, providing information about local prevention programs and expert insights to community prevention culture. Geographic data about implementation locations was also collected to visually assess coverage of preventive services …

Book Review: (Re)Defining The Goal: The True Path To Career Readiness In The 21st Century, Margo Long

Journal of Youth Development

In (Re)Defining the Goal: The True Path to Career Readiness in the 21st Century, author Kevin Fleming presents his an extensively researched approach for deconstructing the prevalent “one-size-fits-all” education paradigm. The book provides a new perspective with replicable strategies and outlines 6 proven steps to help young people thrive in the evolving workforce. Youth development practitioners will find the topics discussed relevant and practical as they guide their clientele toward personality-aligned careers and not just toward college.

Effect Of Covid-19 Pandemic On Volunteerism And Fundraising Management Strategies In Nonprofits And Rebuilding Tactics Of Ronald Mcdonald House Charities Of Chicagoland And Northwest Indiana (Rmhc-Cni), Humza Wolf

Nonprofit and NGO Studies Student Projects

The financial sustainability of nonprofits depends highly on volunteerism and funding strategies which got impacted during Coronavirus 2019 (COVID-19) Pandemic. This capstone study explores to what extent nonprofits got affected and evaluates the efforts of Ronald McDonald House Charities of Chicagoland & Northwest Indiana (RMHC-CNI) to improve the provision of support for underprivileged families of critically ill children. The continual efforts to overcome financial hurdles escalated in pandemic. Mixed method research design was used to collect, analyze, and triangulate both quantitative and qualitative research methods in this single study to understand the research problem. Interpretive approach encompassed the complexities of …

A Mixed-Methods Study: The Organizational Health Of Small Nonprofits And Their Leaders’ Spiritual Maturity, Bryan James Walker

Doctoral Dissertations and Projects

This study was focused on learning what impact, if any, the spiritual maturity of the leaders of small evangelical faith-based nonprofit organizations (SEFNO) had on their organizational health. The purpose of this multi-case mixed-methods study was to understand and assess the spiritual maturity level of a leader, to find what influence, if any, it had in the management of the SEFNO and in the organization’s health, and to understand how important the participants in the organization viewed the leader’s spiritual maturity regarding its health considering a recent crisis. This study contained the findings produced from the research performed using surveys …

Whistleblowing As An Anti-Corruption Strategy In Health And Pharmaceutical Organizations: A Scoping Review Protocol., Taryn Vian, Brianna Agnew Mph, Keith Mcinnes Jr

Nursing and Health Professions Faculty Research and Publications

Background

Whistleblowing can bring suspected wrongdoing to the attention of someone who is in the position to rectify the problem. Whistleblowing research can help improve effectiveness of anti-corruption efforts in the health sector.

Objective

The objective of this scoping review is to understand the extent and type of evidence on whistleblowing as an anti-corruption strategy in health and pharmaceutical organizations in low- and middle-income countries (LMICs).

Methods

This scoping review searched the PubMed, Scopus, and EMBASE databases from 2005 to 2020, limited to English language. We also searched websites of multilateral agencies or international non-governmental organizations for policy documents, guidance …

Why Asking The Question Of Being Still Remains A Question For Our Time, RóIsíN Lally

Leadership Studies Faculty Scholarship

No abstract provided.

Covid-19 Pandemic Impact Report At The University Of New Mexico, Lisa A. Marchiondo, Shannon Sanchez-Youngman, Teagan Mullins, Naila V. Decruz-Dixon, Melanie E. Moses, Julia Fulghum

ADVANCE Reports

This report outlines four overarching issues that the COVID-19 pandemic raised or amplified for faculty, based on a survey of full-time faculty on the main campus of the University of New Mexico in Spring 2022. Some of the issues identified existed before the pandemic, which further exacerbated challenges and inequities. Results based on faculty gender, race/ethnicity, and job title are provided.

The report contains multiple recommendations for each of the four core issues that will assist individual faculty and improve campus climate and culture. Recommendations are often applicable to multiple issues, so we provide an appendix that cross-lists recommendations between …

Rising From The Flames: How Researching Burnout Impacted Two Academic Librarians, Robert Griggs-Taylor, Jessica Lee

Georgia Library Quarterly

In 2021, four tenure-track academic librarians surveyed academic library workers who are parents to gauge how parenting affects symptoms of burnout. The COVID-19 pandemic caused an explosion of burnout related literature resulting in an oversaturation of the word in today’s society; however, the authors remain deeply impacted by their research. In this paper, two of those four librarians reflect on the effect that the survey on burnout had on their approaches to management, work, and personal life. Societal pressures to ‘return to normal’ has not alleviated burnout, instead these pressures caused these librarians to reframe their views around what library …

Prevention Of Child Sexual Abuse In South Africa: Assessing The Role Of Parents, Community Leaders, Educators, And Social Workers, Nosisa Mabetshe, Emeka E. Obioha, Ishmael Mugari, Elphina N. Cishe

Dignity: A Journal of Analysis of Exploitation and Violence

Child sexual abuse is a global problem and is prevalent in South Africa. Child sexual abuse significantly harms the victims. This study looked at child sexual abuse prevention, focusing on the community, school system, and social workers. A mixed methods research method was used. Data were collected from 115 questionnaire respondents, of which 15 in-depth interview participants were selected. The sample was selected using purposive sampling and stratified random sampling techniques. Low reporting of incidents is hindering the effective response to child sexual abuse. The study revealed the significant role parents and community members could play in preventing child sexual …