Leadership Studies Commons^™

How Leaders Build Employee Trust In Artificial Intelligence: Voice Opportunities, Humility, And Trust Transfer, Jack Mcguire, David De Cremer, Devesh Narayanan

Research Collection Lee Kong Chian School Of Business

Artificial intelligence is increasingly central to organizational work, yet employee trust in AI remains fragile. Although prior research has primarily explained trust in AI through technological characteristics such as transparency, reliability, and accuracy, we argue that trust in AI is also shaped by the social context in which employees encounter these systems. Drawing on affect-as-information theory and social information processing theory, we develop and test a model in which leader-provided voice opportunities reduce employees’ negative affect about AI-related work experiences, thereby enhancing perceptions of leader trustworthiness and, in turn, trust in AI. We further propose that this indirect effect depends …

The Effect Of Mental Health Check-Ins On Stigma And Symptoms Of Anxiety, Depression, And Post-Traumatic Stress, Benjamin Joseph Boeke

Doctoral Dissertations and Projects

This applied quantitative study examined whether participation in structured mental health check-ins was associated with self-stigma toward seeking psychological help and reported symptoms of anxiety, post-traumatic stress, and depression among law enforcement officers. Using a cross-sectional, nonexperimental comparative design, anonymous survey data were collected from 130 active sworn officers across 10 small and mid-sized Iowa law enforcement agencies. The agencies included those with and without mandatory check-in policies; primary comparisons were based on officers’ reported participation in at least one check-in. Measures included the Self-Stigma of Seeking Help Scale, Generalized Anxiety Disorder-7, PTSD Checklist for DSM-5, and Patient Health Questionnaire-9. …

The Impact Of Technology On Church Revitalization In South Florida Post-Pandemic: A Quantitative Analysis, Pericles Tima

Doctoral Dissertations and Projects

The COVID-19 pandemic compelled numerous churches to adopt digital technology rapidly; nonetheless, a substantial deficiency in empirical study exists concerning their effects on church revitalization. This study seeks to address this deficiency and significantly contribute to the field by analyzing the impact of digital outreach strategies, such as social media engagement, online services, and virtual community building, on critical indicators of revitalization, including church attendance, member engagement, and financial stability. The research used a quantitative research design to gather data via surveys administered to church leaders and parishioners within Haitian churches in South Florida. The survey utilized stratified random sampling …

Employees With Disabilities: Determining If Servant Leadership Moderates The Relationship Between Accommodations And Job Performance, Rachael E. Stout

Doctoral Dissertations and Projects

Over 11% of working-age adults have a disability in the United States. In 1990, the Americans with Disabilities Act established accommodations as the gold standard to help disabled individuals perform at work. The purpose of this quantitative quasi-experimental study was to evaluate the moderating effect of servant leadership on the relationship between accommodation support and job performance across different types of disabilities. This study used a cross-sectional online survey with NSHD disability types, the servant leadership SLQ-7, a question about the effectiveness of accommodation support, and the IWPQ for job performance. Survey responses were collected anonymously from 248 disabled workers …

The Amateur Class: A Christoform, Communal, Experience-Driven Leader Development Approach For The Missionary Church, Virgil Lee Tanner Jr.

Doctoral Dissertations and Projects

The Missionary Church, like many Christian organizations, faces recurring leadership transitions in which emerging leaders must assume responsibilities that exceed their developmental preparation. This challenge reflects the absence of a shared, coherent leader development framework that leverages experience for development and integrates Christoform spirituality and professional growth. This study examined the feasibility and potential impact of The Amateur Class, a Christoform, experience-driven leader development intervention combining narrative reflection, a three-day in-person retreat, virtual learning cohorts, and a capstone virtual retreat. Using a mixed-methods design, the study quantitatively assessed changes in self-awareness (Self-Reflection and Insight Scale [SRIS]), tolerance for ambiguity (Multiple …

Are We Prepared? A Qualitative Multiple Case Study On Multijurisdictional Readiness And Response Capabilities For Atypical Complex Coordinated Incidents Involving Mass-Casualty Cbrne Threats In The State Of Washington, Christopher J. Gard

Doctoral Dissertations and Projects

Complex coordinated terrorist attacks involving chemical, biological, radiological, nuclear, and explosive (CBRNE) elements, along with active shooter threats, pose significant challenges for first-responding law enforcement officers. Responding to active threats where civilian lives are at immediate risk of serious injury or death requires an immediate, decisive response from the initial officers on the scene. When responders learn that perpetrators have dispersed one or more CBRNE-related weapons during an ongoing violent spree, on-site law enforcement personnel must be appropriately trained and adequately equipped to quickly and decisively confront and neutralize the attacker(s). Because prolonged federal CBRNE response assets can be delayed …

Engage In The New Age: Understanding Why Emerging Adults Stay Or Stray In The Church, Michael D. Douglas

Doctoral Dissertations and Projects

This qualitative phenomenological study explores the lived experiences of emerging adults (ages 18–25) who were raised in small to midsize Black Baptist churches in Norfolk, Virginia, to examine the factors influencing their continued engagement or disengagement from the church. Against the backdrop of declining participation among young adults in African American congregations, the study investigates how preaching, discipleship practices, church-sponsored activities, and resource allocation shape patterns of belonging and retention. Through semi-structured interviews with emerging adults ages 18-25, the research uncovers the spiritual, relational, and organizational dynamics that either foster sustained involvement or contribute to disengagement. Findings highlight the critical …

Leadership Technology Acceptance In Nonprofit Organizations, Nathan Ogle

Doctoral Dissertations and Projects

The lack of technology acceptance in substance use and recovery nonprofit organizations creates operational barriers and limits leaders’ ability to align mission, governance, service delivery, and sustainability with digital change. This qualitative, flexible design multiple case organization study examined leadership technology acceptance in California nonprofit substance use and recovery organizations and the effects on operational performance. Grounded in pragmatism and framed by adaptive leadership theory and the technology acceptance model, the study linked technology innovation, financial stability, governance, leadership barriers, and organizational life to technology acceptance, operational barriers, strategy, and leadership behaviors. Data came from interviews, surveys, field notes, and …

The Influence Of Childhood Experiential History On U.S. Vice President Jd Vance’S Personality, Amelia Brower, Aubrey Immelman

Psychology Faculty Publications

This paper presents the results of a developmental causal analysis of the adult personality of U.S. vice president JD Vance, from the conceptual perspective of personologist Theodore Millon.

Psychodiagnostically relevant data relating to Vance’s personality were collected from biographical sources and media reports and synthesized into a personality profile using the Millon Inventory of Diagnostic Criteria (MIDC), which yields 34 normal and maladaptive personality classifications congruent with DSM-III-R, DSM-IV, and DSM-5-TR.

The findings of the personality assessment were previously reported in a separate paper. Vance’s primary personality patterns were found to be Dominant/controlling and Ambitious/confident, supplemented by …

Passing The Mantle: An Explanatory Sequential Study Of Mentoring And Succession In Ministry, Carol Anne Hankinson

Doctoral Dissertations and Projects

This project developed an eight-week mentorship framework to address leadership succession in collaborative organizations. According to the Barna Group (2023), the aging of the American clergy has reached crisis levels for the Church. Christian institutions of worship must adopt a plan of action to address this concern. Scripturally and historically, mentorship has been God's plan for passing the mantle from senior to junior leaders (Akoto, 2024). Burns's (1978) theory of transformational leadership advocates relational mentorship to advance an organization's mission and purpose. To this end, the researcher explored an intentional mentorship program with 28 participants. A mixed-methods explanatory sequential design …

Leadership And Emotional Well-Being: A Qualitative Case Study In Higher Education, Qasem Varzideh

Doctoral Dissertations and Projects

The emotional well-being of tenured faculty members, which can include stress levels, job satisfaction, morale, and mental health, has been shown to directly influence faculty retention, student outcomes, and institutional performance. Despite the considerable body of research on leadership and faculty well-being, few studies focus specifically on how leadership practices and administrative policies influence the emotional well-being of tenured faculty members at public colleges. This qualitative single-case study examined the impact of institutional leadership practices and administrative policies on the emotional well-being of tenured faculty members at a large, multi-campus, publicly funded college in the Southeastern United States. The study …

Calling And Capacity: A Study Of Turnover, Performance, And The Moderating Role Of Leadership Support In U.S. Faith-Based Nonprofit Smes, Robert M. Frazier

Doctoral Dissertations and Projects

The U.S. nonprofit sector is a vital part of the national workforce and social service infrastructure. Within this sector, faith-based nonprofit SMEs must sustain mission impact while often operating under limited staffing, informal role structures, emotional labor, and significant leadership demands. The purpose of this fixed-design quantitative correlational study was to examine the problem of high turnover and reduced performance in U.S. faith-based nonprofit small and medium-sized enterprises (SMEs). The study measured emotional exhaustion, role ambiguity, turnover intention, perceived organizational performance, and perceived leadership support and tested whether perceived leadership support moderated the relationship between emotional exhaustion and turnover intention. …

The Intersectionality Of Juvenile Justice And Education: A Comparative Study Of Educational Governance Typologies Within The Juvenile Justice System, Domonique Mckenzie-Charles

Doctoral Dissertations and Projects

Each year, a number of youths find themselves at an intersection between the school-to-prison pipeline (SPP) and the criminal justice system. This research study examined the relationship between educational governance typologies of juvenile justice systems and juvenile recidivism in 10 U.S. states, with a centralized focus on the model of internalized governance. The purpose of this research study was to develop a comparative typology of educational governance through the evaluation of leadership structures, to assess the association between educational governance typologies and rehabilitative outcomes. The following comparative study discovered how educational governance typologies differ across states and whether these differences …

System Leadership For Sdg-Aligned Research Security In Ireland, Seán Lacey

Publications

What is new?

Research security has rapidly emerged as a priority in research governance across Europe and internationally. However, discussions frequently frame research security primarily in terms of national security or geopolitical risk, with limited attention to how security measures intersect with sustainable development objectives. This paper addresses this gap by exploring the relationship between research security and the Sustainable Development Goals (SDGs), using the emerging Irish research security framework as an illustrative context. It argues that research security and sustainable development are not inherently in conflict; however, aligning them requires coordinated system leadership to ensure that security measures protect …

Through Her Lens: The Card-Based Storytelling, Daisy Elizabeth Morales-Zaragoza

McNair Summer Research Program

Women in male-dominated roles in military environments navigate complex institutional, cultural, and interpersonal barriers throughout their military careers. This qualitative study explores the lived experiences of women serving in the United States Navy. We can accomplish this by examining how institutional culture, power dynamics, and traditional leadership definitions shape their service and career progression. The inquiry is grounded in Eagly’s Role Congruity Theory of Prejudice Towards Female Leaders, Crenshaw’s Intersectionality, and hooks’ ethics of active care and behavior. Utilizing a qualitative design, data were gathered through a novel, interactive card-based interview method designed to transfer agency to participants and cultivate …

A Poetic Call For And A Reflection And Commentary On Clarity, Understanding, Hope, Courage, And Compassion, Carroy U. Ferguson

Psychology Faculty Publication Series

Finding a published poem I had written as a teenager, titled “The Heavens Weep.” this article uses that poem as the basis for a commentary that reflects on the state of the world today (2026),  As a commentary, the article uses the poetic and metaphoric words in the poem as a relevant "reality check" for what is still going on today.  In essence, the commentary is about a call for Clarity, Understanding, Hope, Courage, and Compassion, or what I call Archetypal Energies, Higher Vibrational Energies that operate deep within our individual and collective psyches to creatively urge us to "see" …

A Virtual Coach Model For Christian Leaders: Addressing Burnout And Other Mental Health Challenges, Hillary Arlene Hinds

Doctoral Dissertations and Projects

The demands placed on pastoral leaders have increased immensely, and according to Eser (2025), this has caused emotional exhaustion, declining mental health, and feelings of isolation that threaten their well-being and ministry. Data on pastoral leadership burnout and the extent to which a coaching approach is used to assist them in addressing mental health challenges in Canada are limited. This research reported on the use of Whitmore’s (1980) GROW model contextualized within a biblical worldview to mitigate burnout with a group of pastoral leaders (N = 5) in Saskatchewan, Canada. Findings from this research, though from a small population, were …

A Phenomenological Study On Secondary School Leadership Perceptions Of Self Efficacy Based On Student Vaping Infractions, Tara N. Carter

Doctoral Dissertations and Projects

The intent of this qualitative phenomenological study is to explore how secondary school leadership perceive their self-efficacy in regard to overseeing student vaping infractions. Youth vaping has grown in the past few years, leading to an increased presence in school communities. Adolescents are faced with electronic vaping through a variety of interactions during the school day, expanding on opportunities to vape. In response o the uptick in “at-school” vaping, secondary school leaders are now tasked with responding to this growing influx in addition to other duties and demands within their job role. In addition to overseeing disciplinary measures for students …

Transformational Leadership In Manufacturing: Integrating Biblical Principles To Enhance Organizational Culture, Employee Development, And Operational Excellence: Dissertation, Kaynnera T. Capers

Doctoral Dissertations and Projects

The purpose of the current research was to explore how combining transformational leadership with biblical concepts could benefit an organization’s culture, employee development, and performance. Within a pragmatic approach and a qualitative design with flexible elements, the study included 30 interviews, case analysis, and triangulation techniques. I sought to address the challenges leaders face when implementing organizational cultural changes and maintaining employee motivation without a value-driven approach. I intended to explore whether the application of stewardship, humility, and servant leadership could facilitate transformational leadership. As a result, the findings indicated that these approaches could help leaders develop trust, innovative thinking, …

A Strategy For Identifying, Equipping, And Empowering High-Capacity Church Leaders Within The Zero Collective Network, Blake Hicks

Doctoral Dissertations and Projects

This Doctor of Ministry action research project addressed the shortage of high-capacity lay leaders within The Zero Collective (TZC), a multi-church network in West Michigan, which has limited the sustainability and expansion of ministry initiatives. The purpose of this project was to develop a practical, biblically grounded strategy for identifying, equipping, and empowering high-capacity leaders to strengthen the network’s leadership pipeline and support its mission.

Using an action research methodology, this study engaged a select group of lay leaders identified as having high leadership potential. Data were collected through a triangulated approach, including pre- and post-intervention questionnaires, interviews, focus groups, …

A Strategic Guide To Understanding How Leadership Motivation Creates A Productive Work Environment In The Service Sector, Sakina Jones

Doctoral Dissertations and Projects

This qualitative case study explored the challenges leaders face in motivating employees in the service sector that threaten a productive work environment in the educational sector. The problem to be addressed is the challenges leaders face in motivating employees within the service sector that threaten a productive work environment. The purpose of this study is to explore how leadership strategies influence employee motivation and productivity, particularly within the education industry, where leaders often contend with stressors such as workplace change, low morale, and burnout. Guided by a constructive constructivist paradigm, the research employed a qualitative multiple-case study design, using semi-structured …

The Impact Of Leadership Communication And Organizational Trust On Psychological Safety And Employee Voice In Healthcare Organizations, Crystal D. Smith

M.S. in Leadership

Healthcare organizations operate in increasingly complex environments where effective communication, employee engagement, and patient safety are essential to organizational success. Despite the importance of employee voice, many healthcare professionals hesitate to express concerns, report errors, or share ideas for improvement because of perceived interpersonal and organizational risks. This study examines how leadership communication and organizational trust influence psychological safety and employee voice within healthcare organizations. Using a qualitative literature review, the study synthesizes scholarly research from healthcare leadership, organizational behavior, organizational psychology, healthcare management, and patient safety. The review explores major themes, including psychological safety, leadership communication, organizational trust, employee …

Women Refugees & Immigrants: What Utahns Need To Know, Susan R. Madsen, Deborah Lin

Marketing and Strategy Faculty Publications

Refugee and immigrant women are an integral part of Utah’s communities, contributing as neighbors, workers, entrepreneurs, caregivers, and advocates. They enrich our state through their diverse perspectives, experiences, and talents. Utah has a long tradition of welcoming newcomers, and our communities are stronger when everyone has the opportunity to belong and contribute. At the same time, research shows that many of the challenges facing Utah women and girls disproportionately affect refugee and immigrant women. Understanding the experiences, needs, and contributions of these women is essential to fostering welcoming, supportive communities so that all Utah women and girls can thrive.

Emerging Library Leaders’ Summer School For Asia-Pacific (Ellssa): Smu Libraries Flagship Leadership Development Program For Librarians, Rajendra Munoo, Sumita Govindan

Research Collection Library

Strong leadership skills are becoming more important for librarians as they deal with rapid digital change in a VUCA world, rising user expectations, and a workforce made up of different generations. The Emerging Library Leaders’ Summer School for Asia-Pacific (ELLSSA) is Singapore Management University (SMU) Libraries’ main leadership development program, created to prepare early‑career librarians and high‑potential staff for future leadership roles across the Asia‑Pacific region and beyond. Recognised by the International Federation of Library Associations and Institutions (IFLA) as one of only a small number of leadership programs in the region, ELLSSA helps address gaps in leadership development within …

The Power And Peril Of Awe In Leadership: Transforming Follower Identity And Behavior, Jack Mcguire, Daniel Mcallister, Jochen Menges, David De Cremer

Research Collection Lee Kong Chian School Of Business

Awe is a profound emotion that has captured significant attention within psychological research. While the potential for leaders to inspire awe in followers has received some recognition, systematic research on the nature and effects of awe in leadership—and within organizational contexts more broadly—remains limited. In this article, we offer a conceptual framework that explains the multifaceted and transformative nature of leadership through the power of awe. Specifically, we identify four leader behaviors—charismatic leadership tactics, exceptional performance, problem reframing, and self-sacrificial behavior—that elicit awe among followers. We further propose three variants of awe-inspiring leaders, describing how variation in a leader’s self-construal …

A Leadership Trait Analysis Of U.S. Vice President Jd Vance, Aubrey Immelman, Sophie J. Heck

Psychology Faculty Publications

This paper presents the results of an indirect leadership trait analysis of U.S. vice president JD Vance, conducted for the purpose of anticipating Vance’s likely leadership style in a high-level executive role in politics, from the conceptual perspective of Margaret Hermann’s leadership trait analysis (LTA) model, employing an empirically based “psychodiagnostic meta-analytic” methodology.

Psychodiagnostically relevant data relating to Vance were collected from biographical sources and media reports and synthesized into a personality profile using the Hermann Leadership Trait Inventory (HLTI) — constructed expressly for the present study — which taps seven leadership trait dimensions: belief in one’s ability to control …

The Lived Experience Of Inconsistent Legal Recognition: A Phenomenological Study Of Job Burnout And Moral Injury In Florida Correctional Officers, Jeffrey A. Snipes

Doctoral Dissertations and Projects

This qualitative transcendental phenomenological study investigates the lived experiences of Florida correctional officers (FCOs) regarding inconsistent legal recognition and the divergence between functional mandates and legislative definitions. Utilizing Dr. Jonathan Shay’s moral injury framework, this research explores how statutory marginalization functions as a precursor to burnout. A transcendental phenomenological research design was employed; 21 officers were screened using the Maslach Burnout Inventory (MBI-HSS) followed by semi-structured interviews with a nine-participant subsample.

Data analysis followed Creswell’s spiral procedures to identify themes describing the essence of these experiences. Findings suggest that inconsistent recognition as first responders catalyzes moral injury, exacerbating burnout and …

Maintaining Student Support During A Library Restructure, Ashley Purvis, Jenn Ann Monnin

Faculty & Staff Scholarship

This talk presents a brief, collaborative autoethnography of a health science library downsizing due to budgetary constraints. Prior to Fall 2024, the library consisted of five librarians, with one liaison to each school on the Health Sciences Campus. After staff downsizing, a functional model was instituted with two librarians serving students, faculty, and research. One librarian focuses on support of the research enterprise, while the other focuses on student success, completing the majority of health sciences instruction. Presenters will briefly describe the new library structure and spend the majority of time presenting their reflection on the division of labor; deciding …

When School Culture Excludes: Deficit Discourse, Microaggressions, And The Mental Health Of Marginalized Students – A Conceptual Framework With Implications For School Psychology Practice And Equity Policy, Modupe Mercy Oyewunmi

Publications

Deficit-laden language like ‘behavior problem,’ ‘not college material,’ ‘won’t fit in’, ‘not a cultural fit’, operates as a systemic form of implicit bias and microaggression in school settings. Despite decades of research on school belonging and well-being, school psychology has yet to integrate these exclusionary discursive practices into a coherent health-determinant model that also accounts for the current anti-diversity, equity, and inclusion (DEI) policy environment. This conceptual paper proposes a testable framework linking deficit discourse and school-based microaggressions to student identity suppression, academic impostor phenomenon, and educator moral injury, with downstream effects on school mental health outcomes. We situate these …

Leadership Experiences Of Gender-Diverse Managers In U.S. Libraries And Museums, Galen Jay Talis

Faculty Scholarship

This article explores how gender-diverse managers in U.S. libraries and museums experience leadership and perceive gender to influence leadership. In-depth interviews were conducted with five gender-diverse managers. Data were analyzed with inductive, semantic thematic analysis and a complementary, deductive analysis using Wharton’s multilevel gender framework. Participants described relational, pragmatic, point-person leadership—connecting and supporting people, coordinating work, and translating between units—while expressing ambivalence about formal and hierarchical roles. Most did not initially link leadership to gender; when prompted, they articulated gender’s influence at individual, interactional, and institutional levels. Gender discrimination and transphobia persist even in woman-dominated contexts, shaping decisions about visibility, …