Tourism and Travel Commons^™

Managing Tourist Booking Intentions: A Study Of Hotel Marketing Strategies During The Covid-19 Crisis In Cyprus, Chrystalla Markou, Giannis Theofanous, Doros Michael

Journal of Global Hospitality and Tourism

This study investigates the impact of specific marketing strategies on tourist booking intentions during the COVID-19 crisis in Cyprus, aiming to understand the effectiveness of these strategies in maintaining booking intentions. The study also investigates the challenge of maintaining tourists’ booking intentions during the financial impact of COVID-19. A quantitative, non-experimental correlational study examined the existence, strength, and direction of the relationship between all-inclusive holiday packages, room discounts, and special hotel amenities and hotel accommodations as measured by intentions to select a hotel in the Cyprus hotel industry. For the purpose of this study, 161 tourists who stayed in Cyprus …

Crisis To Success: Online Food Delivery For Restaurants’ Sales Performance And Customer Purchase Intention, Wenfang Liu, Jaewook Kim

Journal of Global Hospitality and Tourism

Identifying factors influencing food delivery sales and customers’ intentions amid pandemic restrictions aids strategic planning for restaurant business in uncertain business environments. This paper aims to explore restaurant survival strategies by examining customers’ purchase intentions towards online food delivery services. The results of this paper assist restaurant business in establish a sustainable competitive advantage amidst market crises with a focus on organizational learning for future events. This paper utilized a mixed-method approach and comprised two studies. Study one explores factors affecting online food delivery sales through multiple linear regression analysis. Study two investigates customers’ intentions under online payment concerns through …

Championing Retention In The Hospitality Industry – Leveraging The Strengths Of A Multigenerational Workforce, Laur-Ann Daley

Journal of Global Hospitality and Tourism

The hospitality and tourism industry has a long history of high turnover rates and businesses are constantly scrambling to fill vacancies. With four generations occupying the industry’s workforce, leaders are further challenged with fostering harmony in an attempt to increase their retention rates. Despite the challenges in leading a generationally diverse team, given their unique values, businesses can realize strategic advantages. This opinion paper highlights the strengths of multigenerational teams and how they can be leveraged for competitive benefits.

Bridging The Digital Divide In Hospitality And Tourism: Digital Inclusion For Disadvantaged, Xi Y. Leung

Journal of Global Hospitality and Tourism

As technology continues to revolutionize the hospitality and tourism industry, the issues of digital equity and digital divide have gained increasing prominence (Minghetti & Buhalis, 2010; Reverte & Luque, 2021). While digital advancements offer unprecedented opportunities for businesses and consumers, they also risk exacerbating existing inequalities (Wu & Yang, 2023). This is particularly evident in the growing digital divide, referring to the capabilities gap of individuals, groups and regions to access and process digital information technology (OECD, 2001). The rapid pace of technological advancement has left certain groups struggling to keep up. These digital disadvantaged groups—comprising individuals with limited access …

Understanding The Relationship Between Festival Making Practices And Place : An Investigation Into The Making Of Two Community Arts Festivals In Ireland, Danielle Lynch

Doctoral

Although the importance of arts festivals for places is acknowledged in the literature, there is surprisingly limited understanding of festival making as creative practice, and the manner and extent to which place influences this practice. In recent decades, the global proliferation of art festivals has not been met with a commensurate increase in scholarly or critical examinations regarding their form, function, or content (Merrington, 2016). Indeed, existing studies largely focus on the events themselves and their aftermath rather than the processes underpinning their formation and making (Mair & Smith, 2022). This qualitative study addresses this gap and investigates the dialogical …

Analysis Of Global Tourism And Creative Economy Trends To Support Jakarta As A Global City, Banu Muhammad Haidlir, Budiman Mahmud Musthofa, Basuki Muhammad Mukhlish

Journal of Indonesian Tourism and Policy Studies

The city of Jakarta is currently faced with new challenges to become a global city because the status of the country's capital has been revoked. The transformation of Jakarta into a global city requires in-depth study by exploring global trends and looking for the city's potential so that Jakarta can become a globally competitive city. One of the areas that is the focus of this study is tourism and the creative economy. The aim of this study is to analyze global and national trends in tourism and the creative economy. Through library research and document study methods, the author discovered …

Can Travel Pledges Influence Tourists’ Sustainable Travel Behavior?, Faizan Ali, Usman Khan, Kamila Arkhash

ICHRIE Research Reports

Environmental awareness is growing and understanding the impact of sustainability pledges on tourist behavior is crucial. This study investigates the effectiveness of such commitments in shaping eco-friendly travel choices. Through a comprehensive analysis of data collected from 475 participants, we examine the influence of sustainability pledges on environmental knowledge, tourist inspiration, and connectedness with nature. Furthermore, our findings highlight the key role of environmental concern in shaping attitudes towards sustainability travel pledges. Practical implications from these findings offer actionable strategies for industry practitioners to promote sustainable tourism, emphasizing the integration of sustainability pledges into promotional materials, the design of inspiring …

Staging Singapore’S Cultural Economy, Buck Song Koh

Asian Management Insights

Growing and cultivating soft power is the name of the game.

Trust Dynamics In Sharing Economy Services During A Crisis: A Comparison Between Airbnb And Uber, Alireza Amrollahi, Tyge F. Kummer, Mehdi Rajaeian, Arghavan Hadinejad

Research outputs 2022 to 2026

This study investigates trust dynamics in sharing economy services during the COVID-19 crisis, comparing Airbnb and Uber as prominent representatives of accommodation and transportation services in tourism. Guided by two research questions, the study first explores the antecedents and mechanisms of trust creation on these platforms and then examines how the global pandemic affected trust in these services. The findings reveal that structural assurance, privacy protection, and social influence (only for Uber) are key antecedents of trust. Trust, in turn, significantly influences perceived usefulness and the intention to use both platforms. The results also show that perceived risk, heightened by …

Impact Of Psychic Distance Stimuli On International Tourist Flows: A Cross-Country Analysis, Yuhong Shao, Songshan (Sam) Huang, Tingting Huo, Rui Huang, Zhiyong Li

Research outputs 2022 to 2026

Research on psychic distance in tourism studies has mainly focused on perceived psychic distance, while little attention has been paid to psychic distance stimuli. Applying the Cultural-Administrative-Geographic-Economic (CAGE) distance framework, this study employs a gravity model framework to investigate the relationship between psychic distance stimuli and international tourist flows and the moderating role of Internet popularity in such a relationship based on information asymmetry theory. Further, this study investigates the effects of psychic distance stimuli along the cultural, administrative, geographic, and economic dimensions. The empirical analysis is based on a panel dataset of bilateral tourist flows between 56 countries from …

The Behavioral Contagion Effect Of Tourists’ Risk Decision-Making, Jiangchi Zhang, Chaowu Xie, Feifei Lai, Songshan Huang

Research outputs 2022 to 2026

This study investigated the contagion effect of other tourists' risk-seeking behavior on tourists' risk decision-making. It further examined the mediation of two contrasting motivational systems (approach-avoidance), and the moderation of destination management deterrence. Four experiments were conducted focusing on the risk decision-making of tourists in the context of undeveloped natural areas and tidal-bore watching settings. Independent samples t-tests, regression, and multivariate analysis of covariance were utilized to examine the proposed conceptual model. The results of Experiment 1 (n = 226) demonstrated that seeing other tourists' risk-seeking behavior had a contagion effect on tourists' risk decisions; specifically, other tourists' risk-seeking behavior …

Review Of: The Bloomsbury Handbook Of Religion And Heritage In Contemporary Europe, Edited By Todd H. Weir And Lieke Wijnia, Maaike De Jong

International Journal of Religious Tourism and Pilgrimage

Review of: Weir, T.H. & Wijnia, L. (Eds.) (2023) The Bloomsbury Handbook of Religion and Heritage in Contemporary Europe, Bloomsbury Publishing, United Kingdom, 472 pages, £117 (Hardcover), ISBN: ‎ 978-1350251380.

The Academic Influence Of The Camino De Santiago: A Bibliometric Analysis Of Doctoral Research And Indexed Manuscripts, Silvia Díaz-De La Fuente, Virginia Ahedo, María Pilar Alonso Abad, José Manuel Galán

International Journal of Religious Tourism and Pilgrimage

The Camino de Santiago is one of the most recognised cultural pilgrimage routes in the world. Notably, its current influence transcends the strictly inspirational and religious aspects, constituting also a socio-economic, cultural, historical, heritage and tourism cornerstone. This paper analyses, from an innovative bibliometric perspective, the influence of the Camino de Santiago on the academic literature in the period from 1980 to the present. For this purpose, two data sources have been used comparatively: manuscripts indexed in Scopus and doctoral theses. The results reveal a growth of its academic relevance in the last decade, especially in indexed publications. The analysis …

Ijrtp Volume 12(I) Table Of Contents, Kevin A. Griffin, Razaq Raj, Carlos Fernandes

International Journal of Religious Tourism and Pilgrimage

Table of contents for Volume 12(i) of International Journal of Religious Tourism and Pilgrimage

Recent Trends In The Development Of Jewish Life And Heritage Tourism In Trani, Italy, Andrea Corsale

International Journal of Religious Tourism and Pilgrimage

This paper focuses on the recent revival of Jewish religious and cultural activities in the coastal town of Trani, in Southern Italy, after several centuries of substantial interruption. The specific events which led to the re-establishment of an institutional Jewish community and the restoration and reclamation of the local synagogues, along with the renewed visibility of the well-preserved Jewish district, of Medieval origins, are unique to this case study. However, at the same time, they reflect similar phenomena of restoration of Jewish sites and revival of Jewish communities in southern and eastern Europe, and beyond. As the case study analysis …

Ten-Day Holy Land Tour: Long-Lasting Effects On Protestant Travellers, Sherene J. Hattingh

International Journal of Religious Tourism and Pilgrimage

This qualitative study investigated the long-lasting effects of an average tour to the Holy Land on travellers of the same faith. Data were collected using written interviews, diary entries, observations and communications at least one year after Protestant travellers returned from their planned trip. Thematic analysis was used to analyse the data through the three phases of noting, encoding and then interpreting important aspects. The findings show these faith travellers invested themselves into the trip before, during and after, as part of their committed faith formation. Any faith-based reader would be interested in the results that evidence long-lasting effects for …

Sentiment Analysis In Relation To Jordan’S Churches - For The Promotion Of Christian Pilgrimage And Religious Tourism In Jordan, Malek Bader

International Journal of Religious Tourism and Pilgrimage

Jordan has many famous tourist destinations of Christian importance, but it is unable to attract many Christian pilgrimage tourists. With churches being the epicenter for Christian pilgrimage tourists, an effort was made to understand the sentiments of the people towards the churches of Jordan. A VADER sentiment analysis was performed on 1,758 tweets after biased data removal and data pre-processing of Twitter data for one year. The results showed that 56% of people had positive sentiments, 27% had neutral sentiments, and only 17% had negative sentiments towards the churches of Jordan. The most frequently appearing words in the total word …

Pilgrim Prioritisation Of Religious Activities: Time Use-Based Behavioural Approach In Iran, Hossein Akbari, Abolfazl Hosseini, Mahla Mohammadi

International Journal of Religious Tourism and Pilgrimage

The present study investigates the time-use activities of pilgrims at their religious destination. The time diary was used to describe the behaviour of pilgrims who came on a pilgrimage to the holy shrine of Imam Reza in Mashhad (Iran) in sufficient detail to measure the overall duration and continuous records of activities. According to the findings, pilgrims spend most of their time on necessary and religious activities, respectively. Free time and shopping activities were also among their other activities. Pilgrims were categorised into three clusters: Active Pilgrims, Tourist-Pilgrims, and Non-active or Passive Pilgrims. Active Pilgrims are mostly involved in religious …

Exploring The Activities Of Religious Ministers And Festival Tourism At The Christmas Celebration In St. Lalibela, Ethiopia: A Photo-Based Essay, Dagnachew Nega, Alexander Trupp, Yen Pek Teh

International Journal of Religious Tourism and Pilgrimage

Religious festivals represent potential for religious tourism, offering unique cultural and spiritual experiences at destinations. Among the methods for promoting religious festivals as a driver for religious tourism is the use of Photo-based essay tools. While this method is not widely explored in academic research, it holds great promise for tourism and events studies. Photographs have a great value in catching the minds of tourists and creating motivation to travel. This photo essay focuses on the religious ministers at the Christmas celebration in Lalibela, a UNESCO World Heritage site in Ethiopia. Six photo categories were identified. Each category has its …

Review Of: The Politics Of Religious Tourism, Edited By Dino Bozonelos And Polyxeni Moira, Maria Laura Gasparini

International Journal of Religious Tourism and Pilgrimage

Review of: Bozonelos, D. and Moira. P. (Eds.) (2023) The Politics of Religious Tourism. Published by CABI, Oxfordshire, UK, 2023. Hardback: ISBN-13: 9781800621718, 248 pages - DOI: 10.1079/9781800621732.0000. Price: EUR 115.00 (Hardcover).

Hospitality Services And The Promotion Of Religious Tourism: A Study Of Redemption City, Nigeria, Elizabeth Abiola-Oke, Timileyin Osiobe

International Journal of Religious Tourism and Pilgrimage

Religious tourism is acknowledged as a fast-growing sector within the tourism business, and hospitality services’ role in supporting this growth is important. This study used a quantitative research design to explore the specific function that hospitality services have in promoting religious tourism. Literature study and the distribution of structured research questionnaires to Redemption Resort visitors during monthly programs were the methods adopted for the collection of data. The results show that hospitality services promote religious tourism by providing a safe and comfortable stay, planning religious activities and ceremonies, and providing regional and traditional foods. The study also discusses issues like …

Pilgrimage In The Covid-19 Era: Uncovering Supply Side Challenges And Opportunities In Media Representations, Reni Polus, Ismail Shaheer, Naresh P. Nayak

International Journal of Religious Tourism and Pilgrimage

Pilgrimage travel, a common practice across major religions, has historically exhibited remarkable resilience to global crises, owing to the unwavering conviction of its followers. However, the COVID-19 pandemic marked a significant departure from this trend, disrupting pilgrimage tourism, unlike any event since World War II. Despite extensive research on the pandemic’s impact on tourism, limited attention has been directed towards understanding its specific effects on pilgrimage travel. This study seeks to address this gap by examining the challenges and opportunities faced by pilgrimage tourism suppliers in the aftermath of COVID-19. To obtain a comprehensive global perspective, we collected and analysed …

Business Operators’ Perception Of The Impact Of The Portuguese Way Of St. James, Paula Remoaldo, Eduardo Duque, Vítor Ribeiro, José Cadima Ribeiro, Hélder Silva Lopes, Sandro Ferreira, Cátia Faria

International Journal of Religious Tourism and Pilgrimage

This research aims to analyse business operators’ perception of the impact of the Portuguese Way of St. James and to assess the landscape situation along a total section of 115 kilometres. Perceptions were collected in a survey of 112 small operators between 2020 and 2021. The diversity and singular components of the landscape make it a pleasant route to experience, where pilgrims have the possibility to improve wellbeing, and enjoy the landscape. Operators have profited from the significant increase in the number of pilgrims walking along the Way and claim that they aim to continue their operations.

Factors Affecting Revisit Intentions At Spiritual-Cultural Tourist Destinations In Vietnam, Vien Van Vu, Cong Chi Le, Thinh Van Nguyen

International Journal of Religious Tourism and Pilgrimage

This study explores and tests the different factors affecting the revisit intentions of visitors to spiritual-cultural tourist destinations in Vietnam. A sample of 460 tourists participated in the study, which used AMOS software to test the relationship between the constructs and evaluate their reliability and validity. The research findings confirm that tourist satisfaction helps mediate the relationship between each emotional factor and visitors’ intentions to revisit spiritual-cultural sites. Four factors influencing tourist satisfaction in Vietnam are: (1) individual learning and research needs; (2) personal preference; (3) perceived value of site; and (4) religious belief. The fi ndings from the tests …

We Need To Talk About Airbnb, Jean Lavigne

Environmental Studies Faculty Publications

No abstract provided.

Collaboration And Cooperation: A Network Analytic Approach, Rodolfo Baggio, Giovanni Ruggieri

International Journal of Islands Research

The value of collaboration in the tourism domain has been highlighted in numerous works. Coordination of joint activities in tourism destinations is a prerequisite for enhancing the value creation process and providing a good basis for the attractiveness and development of the destination. Destination managers are called to design efficient and effective strategies for improving collaboration in their areas. To do that, they need reliable ways to measure the phenomenon. Traditional methods are reputed to be relatively ineffective for their intrinsic biases. However, network science can provide, instead, trustworthy ways for this task. This paper describes some of the most …

An Investigation Of Income Inequality Through Autoregressive Integrated Moving Average And Regression Analysis, John Wang, Zhi Kacie Pei, Yawei Wang, Zhaoqiong Qin

Department of Hospitality and Tourism Faculty Scholarship and Creative Works

Income inequality is a prominent contributor to health disparities in the U.S. As a leading capitalist nation, the U.S. registers the highest healthcare expenditure among developed countries yet grapples with widening income disparities. The chasm between the rich and the underprivileged has expanded significantly in recent decades, profoundly impacting American society. This study explores the nuances of income inequality, its ramifications, and potential remedies, analyzed through the Gini Coefficient. Advanced forecasting models, including AutoRegressive Integrated Moving Average and Regression Analysis, are employed to anticipate future patterns. The research highlights the value of healthcare analytics in understanding the complexities of income …

Exploring The Dual Impact: Dissecting The Impact Of Tourism Agglomeration On Low-Carbon Agriculture, Qiang Zhou, Xinyue Ye, Alberto Gianoli, Wanrong Hou

Management Faculty Publications

Despite extensive research on the relationship between tourism and agriculture, the specific impact of tourism on agriculture's low-carbon transition has not been thoroughly investigated. This study analyzes the effects of tourism agglomeration on agricultural carbon intensity across 30 Chinese provinces from 2001 to 2020. It is framed within the context of rural digitalization, with a particular emphasis on the integration of agro-tourism and the total factor productivity of agriculture. Utilizing spatial econometric models, we find that tourism agglomeration hinders the low-carbon transition in agriculture by influencing carbon intensity both directly and indirectly. At the national level, the impact of …

Call And Response : Experiments In Storytelling, Deanne Fernandes

Masters Theses

Being part of RISD's inaugural Masters of Illustration cohort has been an immense honor. This journey has been nothing short of transformative and healing, as it has allowed me to unearth layers of self-discovery through my creative practice.

In my thesis, I introduce a fresh research methodology rooted in the principles of call and response, with adaptability, creativity, and storytelling as its foundational pillars. Through the lenses of visual storytelling, experimental animation, graphic journalism, and fictional world-building, I demonstrate how these techniques can effectively bridge the gap between theory and practice. This dynamic approach fosters meaningful connections among diverse perspectives …

Fluid Futures: The Revitalization Of Yangzhou Through Its Historical Waterways, Feiyang Wu

Masters Theses

In China, cities such as Yangzhou, which in pre-modern times played central roles in the political, cultural, and economic functioning of the country based on their geographic location, proximity to water-based trade routes, and connections to the imperial court, are today facing uncertain futures due to waterways no longer being critical to trade, and government-driven development being focused on first-tier cities such as Beijing, Shanghai, Shenzhen, and Guangzhou. With this, the working-age population migrates from smaller cities toward these urban giants, leaving behind aging relatives, a less robust and diversified economic base, and few attributes other than cultural tourism that …