Tourism and Travel Commons^™

Understanding Global Street Food Consumer Behavior And Experience: A Narrative Review Of Literature And Development Of Framework, Samit Chakravorti

Journal of Applied Marketing Theory

This paper explores global street food consumer behavior and consumption experience. The aim of this paper is to gain a holistic comprehension of street food consumption decision making and experience through exploring nature and sources of perceptions, attitude and expectations surrounding street food, the characteristics of the product offering and the domain within which it is served and consumed. To achieve this aim the author engages in a narrative review of academic research on consumer behavior of street food, provides a holistic picture of consumption experience of street food through consolidating and interpreting research findings, and extends the theoretical understanding …

Enhancing Event Reputations: Insights And Recommendations For Secure And Engaging Experiences, Emma Carroll, Catriona Murphy Dr.

ICHRIE Research Reports

This research report presents evidence-based recommendations derived from focus group research to enhance the reputable value of events for practitioners in the industry. The study highlights the increasing pressure on event planners to prioritize attendee safety amidst external threats such as terrorism, pandemics, and ongoing conflicts. The findings emphasize the significant impact of these challenges on attendee behavior and perceptions, necessitating a balance between ensuring safety and delivering enjoyable event experiences. Key recommendations include the development of online reputation management protocols and the integration of semiotic analysis to align event messaging with audience expectations. These interventions seek to equip event …

The Moderating Role Of Work Environment In The Relationship Between Organisational Culture, Employee Motivation, Performance Appraisal, And Job Satisfaction In Bali's Hotel Industry, Yanti Mayasari Ginting, Rismawati Rismawati, Siti Aisyah

The South East Asian Journal of Management

Research Aims: This study examines the effects of organisational culture, employee motivation, performance appraisal, and the work environment as a moderator on job satisfaction in Bali's hotel industry, addressing gaps in HRM literature.

Design/Methodology/Approach: Data were collected via structured questionnaires from 305 hotel employees in Bali. SmartPLS software analysis included model evaluation, validity testing, and path coefficient and moderator analyses.

Research Findings: Organisational culture, employee motivation, and performance appraisal significantly influence job satisfaction. The work environment moderates these relationships, enhancing the positive effects of HRM practices.

Theoretical Contribution/Originality: This study highlights the work environment’s pivotal role in strengthening HRM practices' …

Book Review Of Motorsport And Fascism. Living Dangerously. By Paul Baxa. London: Palgrave Macmillan, 2022. 313 Pages., Alessio Giovene

Journal of Motorsport Culture & History

No abstract provided.

A Book Review Of Speed Capital: Indianapolis Auto Racing And The Making Of Modern America. By Brian M Ingrassia. Urbana, Chicago, And Springfield, Il: University Of Illinois Press, 2024., Paul Baxa

Journal of Motorsport Culture & History

No abstract provided.

Reimagining Tourism And Rail Industry:Trends And Outlook In The Post-Pandemic Era, Anju Chandran, Dr. Kalarani T G

Journal of Tourism Insights

The COVID-19 pandemic has caused unprecedented disruption to the global tourism and travel industry, with widespread travel restrictions, border closures, and lockdown measures impacting every aspect of the sector. Both the tourism and travel industry are expected to slowly recover but the post-pandemic landscape is likely to look quite different, with shifting travel patterns, changing consumer preferences, and new health and safety protocols. The Indian Railways, a crucial public utility, has persevered in these difficult times by beaming vividly as a symbol of optimism and community devotion despite all of this turmoil. India's vast and complex railway network shows a …

Valuate Jammu & Kashmir Tourism In Breadth Of Media Dailies And Time Period: A Content Analysis, Tahmeed Ahmad Badam Mr

Journal of Tourism Insights

Background: The study takes in to consideration Jammu & Kashmir tourism industry from media’s point of view; quantitative cum qualitative content analysis for articles has been carried out to evaluate different trends and aspects.

Objectives: Firstly, to analyze reportages in the index of assigned nomenclatures regarding Jammu & Kashmir tourism among selected local and national dailies. Secondly, measure the average mean values and their variance in respect to number of contents and classified themes.

Sampling selection: Four renowned media dailies have been selected conveniently for content analysis on the basis of their circulation. Systematic random sampling framework has been carried …

Tourist Expectation And Their Perception Towards Service Quality : The Case Of Baidyanath Dham Jyotirlinga, Deoghar, Vaishali Singh, Anjan Bhuyan

Journal of Tourism Insights

The purpose of this study is to examine the perceptions and expectations of tourists regarding the Service Quality attributes at Baidyanath Dham Jyotirlinga in Deoghar, Jharkhand. The aim is to identify the significant areas of shortcomings in the tourist amenities/services offered at the pilgrimage site and suggest ways to improve the overall pilgrimage experience. The study used the scale development procedures provided by Churchill (1979) and Hinkin (1995) as the initial step in developing a service quality scale. First, a thorough literature analysis highlighted six crucial factors: accommodation, information accessibility, transportation, safety and security, hygienic food and drink, and temple …

Exploring The Transformative Effect Of Community Managed Nature Tourism On Community Empowerment In Odisha: Perspective From Local Residents, Jagadish Behera, Rajdeep Deb

Journal of Tourism Insights

In this study, an attempt was made to examine the relationships between community managed nature tourism and community empowerment from the local residents’ perspective, as well as to test how these relationships varied among different demographic characteristics of residents. For this study, five hypotheses were proposed based on the review of literature and tested using residents living near the protected nature camps in Odisha. A cross-sectional survey was carried out on 184 local residents selected from across the eight nature camps of Odisha. The variables examined in this study included residents' gender, age, education, occupation, and income. Data analysis was …

Tourist Behavior And Accommodation Preferences: Analyzing Expenditure And Stay Motives In Goa., Mr. Alroy Anthony Salvador Mascarenhas, Prof. (Dr.) Anthony Rodrigues

Journal of Tourism Insights

Tourism in Goa plays a significant role in its economic development, attracting both domestic and international tourists. This study focuses on analyzing the behavior and preferences of tourists, particularly regarding their expenditure patterns and accommodation choices. The unique characteristics of Goa's tourism, including its natural beauty and cultural heritage, provides an opportunity to promote different types of tourism. This study examines Indian and international tourists' perceptions of Goa's tourism promotion, concentrating on their spending, stay length, and hotel choices. Using Chi-Square Test of Independence, Multinomial Logistic Regression, Multiple Regression Analysis, Ordinal Logistic Regression (Proportional Odds Model), the study examines the …

A Study Of Factors Influencing Tourism Service Quality: A Comprehensive Review And Analysis, Gowhar Ahmad Wani Dr, Rubeena Khaliq Dr, Ayoub Khan Dawood Dr, Aamir Majeed Parray

Journal of Tourism Insights

This study delves into an in-depth analysis of the intricate factors that shape service quality within tourism destinations situated in the Kashmir Valley. The principal objective of this research is to meticulously scrutinize the diverse elements that wield influence over service quality, with a particular emphasis on the pivotal role played by infrastructure in the delivery of services. To achieve this objective, the research encompasses an empirical verification process that takes into account infrastructure-dependent, independent, and other pertinent factors.

The nature and extent of these determinants are subjected to rigorous scrutiny at an individual level across five distinct destinations, employing …

Optimizing Wine Tourism Advertising: The Impact Of Destination Reputation And Advertising Language, Jungyun Hur, Soocheong (Shawn) Jang

Journal of Tourism Insights

Recognizing the increasing importance of wine tourism for local economies and the industry's need for competitive marketing strategies, this study investigates factors influencing travelers' intentions to visit wineries based on advertising. The findings indicate that winery advertisements featuring well-known destinations exert a positive halo effect, significantly enhancing travelers' visit intentions compared to those featuring lesser-known destinations. Additionally, the study reveals a matching effect between advertising language and destination reputation. Specifically, for lesser-known destinations, cognitive advertising language proves more effective in generating visit intentions than affective advertising language.

An Evaluation Of Female Tourists' Satisfaction In Agritourism Through Importance-Performance Analysis, Ruchika Singh, Nataraj B. Patted

Journal of Tourism Insights

The research paper explores agri-tourism, focusing on the satisfaction levels of female tourists visiting agri-tourism centres in the Mumbai Metropolitan Region (MMR), India. Women constitute a substantial segment of the global tourism market and possess distinct preferences and expectations when engaging in travel experiences. However, despite their increasing prominence as key stakeholders in the tourism industry, their voices and perspectives often remain underrepresented in academic investigations. The study fills a critical gap in the existing literature by recognizing the significance of understanding and catering to the specific requirements of female tourists. The study uses Importance Performance (IP) Analysis to assess …

On-The-Go Dining In America: Comparing Convenience, Service Quality, And Satisfaction In Qsr Versus Gas Station Food, Shiva Jahani, Mohammed Lefrid, Lorie A. Tuma

Journal of Tourism Insights

Purpose

The objective of this multi-group study is to examine the influence of service quality and convenience on customer satisfaction in quick service restaurants (QSRs) versus gas stations.

Design/methodology/approach

Data were collected online from 552 participants in the USA and analyzed using partial least square structure equation modeling (SmartPLS).

Findings

Service quality and convenience are strong predictors of customer satisfaction in both QSR restaurants and gas station food outlets. In addition, this study concluded significant differences between QSRs and gas stations in terms of these relations.

Research limitations/implications

This study makes a significant contribution to the foodservice and consumer behavior …

The Indirect Effects Of Authentic Value And Attitude Toward Food Vlogs On The Link Between Trustworthiness And Visit Intentions: A Serial Mediation Analysis, Jean Paolo Lacap, Ronnie Moranas, Kristina Paula Domasig, April Irish Rey, Trishia Nicole Perlas

The South East Asian Journal of Management

Research Aims: The current study investigates how food vloggers’ trustworthiness influences viewers’ visit intention toward the featured food destination. Furthermore, it examines whether food vlogs’ authentic value and viewers’ attitudes toward food vlogs serially mediate the link between source trustworthiness and visit intentions.

Design/Methodology/Approach: The respondents were identified using a purposive sampling technique. Causal-predictive research design and path modelling via partial least squares was employed to measure the hypothesised relationships.

Research Findings: Source trustworthiness has a significant and positive influence on attitudes toward food vlogs and food vlog’s authentic value. Additionally, the food vlog’s authentic value was found to have …

Can Tourist Engagement Enhance Tourist Behavioural Intentions? A Combination Of Pls-Sem And Fsqca Approaches, Siamak Seyfi, S. Mostafa Rasoolimanesh, Ali Vafaei-Zadeh, Kourosh Esfandiar

Research outputs 2014 to 2021

This study aims to investigate the effects of tourist engagement dimensions on revisit and Word of Mouth (WOM) intentions of heritage tourists. The data were collected from domestic tourists in the heritage city of Kashan, Iran. To analyse the collected data, this study applies Partial Least Squares–Structural Equation Modelling (PLS-SEM) as a symmetric analysis technique, as well as fuzzy-set Qualitative Comparative Analysis (fsQCA) as an asymmetric analysis approach to strengthen the findings. The findings of PLS-SEM showed the significant effect of the absorption dimension on revisit intention, whereas these results demonstrated the significant effects of the dimensions of interaction, and …

Safety First: Unpacking Key Roles Of Arctic Adventure Guides, Barbara Olga Hild, Betty Weiler Professor

International Journal of Tour Guiding and Visitor Attraction Research

Building on past research on tour guides and guiding, this paper provides an in-depth examination of the safety management role of tour guides leading adventure trips. A review of previous literature identifies broad dimensions of tour guiding and, within these dimensions, specific guiding roles mainly in relation to communication. The current study’s qualitative examination of experienced Arctic guides, however, illustrates how environmental conditions contribute to near misses and points to safety management as an adventure guide’s fundamental role. The findings highlight the need for guide competence and certification and underpin recommendations for research in relation to guide education and practices …

Combat To Plastic Pollution: Residents’ Participation To The Deposit Scheme, Soyeon You, Seung Jeon, Sojung Lee

ICHRIE Research Reports

Plastic pollution is a growing global concern. In response, South Korea implemented the deposit scheme in June 2022 to regulate plastic waste and promote recycling, selecting Jeju Island as a pilot city. For the successful implementation of this initiative, residents' participation is important. This research examined how residents' environmental concerns, threat and coping appraisals, and temporal distance influenced their intentions to participate in the deposit scheme based on Protection Motivation Theory. With 414 resident responses, this study used Structural Equation Modeling and Latent Moderated Structural Equation Modeling to analyze the data. The results showed that environmentally conscious residents are likely …

A Classification Methodology For Assessing Countries In Terms Of Tourism Competitiveness, Yiannis Smirlis, Marilou Ioakimidis

Economic and Business Review

Tourism industry is important for national economies, and, in this regard, it is vital to monitor its competitiveness. The Travel and Tourism Competitiveness Index (TTCI), developed and reported by the World Economic Forum, serves this purpose by providing a consistent framework, explanatory factors, and corresponding data sets. In this paper we exploit the past data sets of this index, first, to verify that in several countries, competitiveness in tourism and travel industries hardly changes over time. Next, we identify countries that show consistency in travel–tourism competitiveness and separate them into classes of best, worst, intermediate, and ambiguous past performance. Building …

Surf Tourism In Cold Water Destinations: Discovering Destinations Impacted By Changing Waterfront Usage Through Vgi Mapping, Tracy S. Michaud

ICHRIE Research Reports

Surf destinations have been ascribed to tropical locations in the past but are moving into more cold-water climates, such as the Maine coast. In order for sustainable policy to be created in places like this. understanding which beaches are impacted by increased surf tourism is the place to start. This was accomplished through an analysis of social media photos using Voluntary Geographic Information mapping techniques. Density maps were created using Flickr/SmugMug photos from Maine with surfing tags in five-year increments from 2004-2024. The analysis indicates an increased spread of surfing throughout the coast with a concentration in certain locations indicating …

The Late President Dr. Kenneth Kaunda’S Influence On Wildlife Conservation And Tourism In South Luangwa National Park Of Zambia, Chikondi Banda-Thole, Thomas Kweku Taylor, Thor Larsen

Zambia Social Science Journal

Wildlife in Zambia’s Luangwa Valley has fascinated tourists from the pre-colonial era to date. Writings on the prolific beauty of the region describe the abundance of species and beautiful scenery of the valley. The late President Dr. Kenneth Kaunda declared South Luangwa a National Park in 1971. He further facilitated the Luangwa Integrated Rural Development Project (LIRDP) funded by the Norwegian Agency for Development Cooperation (NORAD) to support the management of the Park and engage local communities in conservation efforts and livelihood development. The South Luangwa National Park and adjacent Game Management Areas were Dr. Kaunda’s preferred destination for work …

Towards A Model To Measure The Efficiency Of Inter-Organizational Knowledge Transfer For Tourism Destinations, Hossein Raisi, Kourosh Esfandiar, Llandis Barratt-Pugh, Gregory Willson, Rodolfo Baggio

Research outputs 2022 to 2026

Tourism industry relies on destination-level knowledge transfer for innovation and competitiveness, yet slow adoption of knowledge management practices hinders the potential benefits. Academic studies on knowledge transfer and its efficiency are limited and very few have addressed this phenomenon at inter-organizational level particularly in a tourism destination context. We aim to address this gap by providing a conceptual model to extend research knowledge in this area. Drawing on social capital theory and knowledge management constructs, the model incorporates four pivotal dimensions: ‘structural,’ ‘relational,’ ‘organizational,’ and ‘knowledge’ properties, identified as effective antecedents of knowledge transfer through prior research. The proposed model …

Tackling No-Shows In Fine Dining: Insights Into Cancellation Policies And Consumer Awareness Campaigns, Esther Kim, Jason Tang

Department of Hospitality and Tourism Faculty Scholarship and Creative Works

This research aims to identify how fine dining restaurants can effectively implement reservation cancellation policies to address the issue of no-shows by applying equity theory, the dual entitlement principle, and social cognitive theory. Two experiments identified cancellation policy elements that influence restaurant evaluations and reservation behaviors. Findings revealed that cancellation policies negatively influence restaurant evaluations, and that policy strictness and awareness can attenuate this relationship via perceived fairness while enhancing the likelihood to book reservations and honor reservations. This research suggests that restaurants can benefit from implementing lenient cancellation policies and introducing awareness of the adverse impact of no-shows to …

Pineapple Express: The Legality Of Introducing Cannabis Tourism To Arkansas, Chloe Tyner

Human Nutrition and Hospitality Management Undergraduate Honors Theses

This research delves into the legal aspects of introducing cannabis tourism to Arkansas. The objective of this study was to create a framework for hospitality professionals in Arkansas to understand what areas of recreational cannabis law would impact their industry should Arkansas legalize recreational cannabis. Through a document analysis comparing Arkansas and Colorado’s liquor and cannabis laws, this study investigated how both states regulate alcohol and cannabis and the legal challenges Colorado has seen since its inception of recreational cannabis sales.

Challenges to this study included a limited existing body of knowledge for cannabis tourism and the contradicting federal and …

Analyzing The Message Complexity, Signal Words, And Readability Of Medical Tourism Warning Messages, Alicia Mason, Sakshi Bhati

Faculty Submissions

Medical tourists are deemed to be a vulnerable patient population because they often have limited knowledge of the specialized health care treatment and services they seek. They are also frequently unfamiliar with the medical tourism physicians, providers, and facilitators with whom they interact. As a result, travel, biomedical, and procedural risks are often difficult to define and estimate. This analysis uses computer-automated technology to analyze the risk and warning messages distributed by government and private medical associations to medical tourists. Results show these messages are often complex and highly textual with little visual graphic elements. The messages frequently lack key …

Enhancing Visitor Experience Through Marketing For The Mayflower Bocawina National Park, Samantha O'Flaherty

Supply Chain Management Undergraduate Honors Theses

This thesis outlines a summer internship in Dangriga, Belize, where the author worked with Mayflower Bocawina National Park facilitated by Dr. Amy Farmer and Steve Darr. Dangriga faces challenges in the tourism industry due to competition from larger entities who have more resources and infrastructure. The author and their partner developed a marketing strategy for the park's new glamping experience and mountain bike trail, evolving into a comprehensive plan encompassing SEO, website management, and operational optimization. The project aimed to enhance the park's competitiveness, generate sustainable revenue, and support its growth and improvement initiatives.

Understanding The Motivations Behind Engaging With Hospitality-Related Facebook Fan Pages, Kunsoon Park, Xu Li

Journal of Global Hospitality and Tourism

Understanding the motivations behind social media participation is crucial for brand managers looking to enhance customer loyalty and attract new customers. This study explores the factors driving consumer engagement with hospitality brand Facebook pages, identifying key motivations and engagement patterns. Utilizing a comprehensive multi-phased methodology—descriptive analysis, factor analysis, canonical correlation analysis, cluster analysis, and discriminant analysis—data were gathered from a survey of 501 adults engaging with the Facebook page. The results show that consumers prioritize brand interaction, social integration, and information-seeking over entertainment or rewards. Two distinct consumer groups emerged: passive observers and active participants, with a preference for contributing …

Exploring New Frontiers In Hospitality And Tourism, Faizan Ali

Journal of Global Hospitality and Tourism

As we embark on the second issue of Volume 3 of the Journal of Global Hospitality and Tourism, we are presented with a rich and diverse collection of research that investigates contemporary challenges and innovations within our dynamic field. This issue features a diverse range of studies that illuminate emerging trends, address critical issues, and offer practical insights for both industry practitioners and academics.

Reducing Mega-Event Syndrome: A Case Study Of Expo 2020, Zehra Abdulla, Christopher S. Dutt

Journal of Global Hospitality and Tourism

The study was designed to explore how Expo 2020, as one of the first mega-events to be hosted in the Middle East, was undertaking steps to avoid many of the negatives of such events, termed mega-event syndrome (MES). A qualitative approach was adopted, where 5 elite face-to-face interviews were conducted with senior officials within Expo 2020 who could offer detailed insights into the planning of the event. Participants were purposefully selected based on their knowledge and experience within Expo 2020. Participants felt that Expo 2020 was not exposed to many of the symptoms of MES largely because of Dubai’s pre-existing …

Do Social Support, Supervisory Feedback, And Job Stress Matter To An Employee’S Sense Of Ownership? Context In The Lodging Sector, Aladin M. Ibrahim, Zyra R. Cabrera, Rodin S. Pescuela

Journal of Global Hospitality and Tourism

In the face of intensified competition within the hospitality sector, exacerbated by the challenges of post-pandemic recovery, organizations are increasingly focused on re-engaging employees impacted by workforce reductions and retaining those who demonstrate a strong sense of attachment, care, and commitment to their workplace. These ownership behaviors are pivotal in fostering organizational stewardship and driving performance. However, the question arises: how can organizations cultivate and enhance these positive employee behaviors? This study investigates the influence of leader- and work-related factors, including social support, supervisory feedback, and job stress, on employees’ sense of ownership towards their organization. Employing a survey methodology, …