Organizational Behavior and Theory Commons^™

Understanding The Depleting And Replenishing Effects Of Compassion On Resources And Stress Recovery, Samantha Su-Hsien Sim

Dissertations and Theses Collection

Existing literature on compassion in the workplace examines the antecedents of compassion and compassionate organizing with the underlying assumption that compassion for the suffering of others is a positive emotion and has desirable outcomes. I challenge this assumption by conceptualizing compassion as an ambivalent emotion and exploring the effects of compassion on individuals who feel compassion. Using an experience-sampling methodology, outcomes such as helping behaviour, regulatory resources, personal resources, and stress response are examined. Feeling compassion for others can be distressing and requires emotional regulation. At the same time, feeling compassion can also motivate behaviours to alleviate suffering. Thus feeling …

Effects Of Absenteeism On Company Productivity, Efficiency, And Profitability, Timothy G. Bryan

Faculty Submissions

As the age of the 9 to 5 workday comes to close and employment situations become more and more complex with the rise of ever-growing technology, employers are experiencing ever-increasing costs of absenteeism. The purpose of this research paper is to answer the general question of how absenteeism affects a company’s productivity, efficiency, and profitability. We seek to assist a company in understanding what absenteeism is, how to determine whether or not an absenteeism problem exists in the company, and how to recognize and eliminate issues related to absenteeism. Specific causes of absenteeism will be discussed, along with respective solutions …

Toward A Better Understanding Of Psychological Contract Fulfillment (Pcf) At The Team Level, Lyonel Sebastián Laulié Cerda

Wayne State University Dissertations

Despite the fact that the literature on psychological contracts has flourished in the last 20 years (Rousseau, 2011; Zhao et al., 2007), prior research provides limited insight about what psychological contract fulfillment (PCF) represents at higher levels of analysis. A growing line of research has started to empirically assess the existence of PCF at the team level of analysis (e.g. De Vos & Tekleab, 2014) and new theoretical developments have been recently published (e.g., Laulié & Tekleab, 2016). However, several questions remain unanswered as the literature is still in a fledging state. In this dissertation, I develop and test a …

Are Transformational Leaders Sustainable? The Role Of Organizational Culture, Shan Ran

Wayne State University Dissertations

As the workplace becomes increasingly stressful, leaders’ well-being, a critical determinant for follower well-being and organizational effectiveness, rises as an important research direction. Under the theoretical framework of self-regulation and conservation of resources, the current study hypothesized that transformational leadership deters leaders’ affective and cognitive resources from long-term self-growth, resulting in a detrimental effect on leaders’ eudemonic well-being. In addition, organizational culture was hypothesized to moderate the overall negative relationship between transformational behaviors and well-being of the leaders. On the one hand, mastery-approach norms would facilitate restoration of resources, so the association between transformational leadership and well-being becomes positive under …

Colorism Bias In Hiring Decisions: Disentangling The Effects Of Hair Type And Skin Tone, Niambi Maia Childress Powell

Wayne State University Dissertations

Studies on colorism bias are prevalent, but there exists a gap in the literature regarding how this construct operates within organizational contexts (Marira & Mitra, 2013). The current research explores colorism bias in organizational hiring decisions, considering both hair type and skin tone as physical markers which influence the enactment of colorism biases; as well as investigating the mediating effect of racial identity strength and attractiveness of the applicant, and moderating effects of job type. In a quasi-experimental design, participants viewed a Black female job applicant being considered for either a blue or white collar job, with varying degrees of …

Getting Old At The Top: The Role Of Affective Abilities And Leadership Role Characteristics In The Relationship Between Age And Leadership Behaviors, Greg Thrasher

Wayne State University Dissertations

Leadership behaviors and the outcomes they foster have historically been a central issue to organizational researchers and practitioners alike. Interestingly, though, as the workforce continues to age, research on leadership from a lifespan perspective has been surprisingly rare. The current dissertation aims to address this gap in the literature through two main contributions. First, the main effect of age on the dimensions of task, relational, and change-oriented leadership behaviors is examined. Second, I examine how characteristics of leadership roles interact with of age-related changes in affective abilities in the relationship between age and leadership behaviors. Results suggest that there is …

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …

Servant Leadership Dimensions Of Bahamian Hotel Industry Front-Line Workers, Stuart Mitchell Bowe

Walden Dissertations and Doctoral Studies

The tourism industry dominates the Bahamian national economy. While seaport visitor arrivals continue to rise, stopover visitor arrivals continue to decline due to a recurring theme of negative front-line hotel staff attitudes. Eliminating negative staff attitudes toward stopover visitors is important for hoteliers, the government, and all stakeholders of the Bahamian tourism industry. Guided by servant leadership theory, the purpose of this research was to investigate the servant leadership dimensions that motivate Bahamian front-line hotel workers. This quantitative cross-sectional study involved the use of the Servant Leadership Survey (SLS) developed by Dierendonck and Nuijten. There were 8 specific servant leadership …

Statistics-Bierce Library Study, Tyler J. Hushour

Williams Honors College, Honors Research Projects

This is a report from two surveys that I created and administered to students and faculty at Bierce library who came to the Circulation Desk or the Tech Desk, as well as some of my other findings when periodically looking around the library to see where students like to study or hang-out. There was a written survey given at the Circulation Desk, and a different survey given at the Tech Check-Out Desk. The project is for Melanie Smith-Farrell, the head of Access Services, and is based on a similar study Ian McCullough did in the science library. While this is …

Team Member Selection Strategies, Robert Carl Stewart

Walden Dissertations and Doctoral Studies

Business teams have been losing millions of dollars every year in cost and schedule over-runs from incomplete or failed projects. The purpose of this single case study was to explore the strategies that business managers use to determine team fit when selecting employees for assignment to cross-functional project teams. The participants for this study were 3 senior management personnel and a 6-member employee focus group, all from midsized, nonprofit organizations located within 200 miles of the tri-state region of Delaware, Maryland, and Virginia. The conceptual framework for this study was Werbel and Gilliland's theory of person-group fit, McCrae's and John's …

The Role Of Project Leadership In Global Multicultural Project Success, Jamal Nassif

Walden Dissertations and Doctoral Studies

Global projects have a high failure rate, with many project failures attributed to lack of effective leadership. A knowledge gap about leadership requirements and complexities in a global project management environment has increased the risks in global projects. The problem is evident in the increasing project failure rate and the struggling national strategies in the oil and gas industry in the Arabian Gulf Cooperation Council (GCC). The purpose of this study was to explore the role of leadership in project success and adaptation complexities in GCC. The conceptual framework consisted of complex adaptive systems and contingency theories. A qualitative approach …

Strategies To Improve Engagement Among Public Sector Information Technology Employees, Michelle Dawn Benham

Walden Dissertations and Doctoral Studies

Disengaged employees decrease organizations' efficiencies and profitability. Engaged employees provide greater productivity and performance while being less likely to incur job burnout and exhaustion. However, public sector organizational leaders still struggle to engage their information technology (IT) employees. Partnering with a large public sector organization in the Phoenix, Arizona, metropolitan area, in a case study design, this study explored the strategies that public sector business leaders use to increase productivity through engaging IT employees. The conceptual framework for this study was the job demands-resources framework. Four participants were selected through purposeful sampling from a population of 7 IT leaders who …

Relationships Between White Privilege, Organizational Belongingness, Racial Stereotypes, And Motivation To Lead, Scott Alexander Vaughan-Bonterre

Walden Dissertations and Doctoral Studies

Despite changes in the law and efforts by organizational diversity practitioners to expand leadership opportunities for people of color, there is still a sharp contrast in the ratio of white leaders to leaders of color. While much research exists regarding the diversity disparity in leadership, there is little research on factors that influence the motivation to lead. The purpose of this correlational study was to test critical race and leader categorization theories by comparing how the independent variables of white privilege, organizational belongingness, and racial stereotypes affected the dependent variable of motivation to lead of black American versus white American …

Functional And Dysfunctional Themes In Successful Peace Agreements Arising From Intractable Conflicts, Sharon Ryan Ryan

Walden Dissertations and Doctoral Studies

An important challenge facing humanity today is to determine how to resolve intractable conflicts. Intractable conflicts are intensely violent conflicts that are difficult to resolve and last at least one generation. The purpose of this study was to explore the themes leaders used in resolving intractable conflicts by writing peace agreements, which achieved at least a ninety percent implementation rating by the Kroc Institute for International Peace Studies at the University of Notre Dame. The research questions focused on the distribution of societal themes defined by Bar-Tal as present within societies experiencing an intractable conflict. This study used a multicase …

“Culture Shock”: An Ethnographic Account Of A Small Business In The Face Of Change, Alexia Maggos

Undergraduate Honors Thesis Collection

This ethnography follows a small business in Indianapolis that was founded on a small business philosophy that embodied family-oriented, close-knit employee relationships. Aside from the small firm finding success in its established company culture, this small business found great financial success within a niche market. However, as part of new expansion plans, management began imposing a more traditional, hierarchical management styles. While this shift is predicted by contemporary management theory, the human effects and cultural costs of this process are worthy of study. This ethnography follows employees’ perceptions and reactions to the change in business philosophy and analyzes the instability …

Efficacy Of A Structured Free Recall Intervention To Improve Rating Quality In Performance Evaluations, Maximum Mgrdich-Ararat Sirabian

Wayne State University Theses

This experiment investigated the effects of a rater training on halo errors and accuracy during performance evaluations. 408 participants were randomly assigned to three groups (n=136) where they were either presented with a structured free recall intervention (SFRI), frame of reference training (FoRT), or no training. The purpose of this study was to further investigate the efficacy of SFRI against prominent training methods and no training at all. Results were not significant, and did not support previous finding in the literature. Further explanations are offered and a discussion is presented as to why these results were obtained.

Review On The Km Applications In Public Organisations, Paul J. Mc Evoy, Mohamed A.F. Ragab, Amr Arisha

Articles

Abstract: The rise in awareness of knowledge management as a viable organisational resource and potential source of competitive advantage has been the subject of a myriad of research to date. The phenomenon covers a multitude of disciplines, roles and procedures, and its subjectivity has at times mitigated its potential for pertinent study. Add to this mix, the public sector, which exhibits unusual, specific, bureaucratic and insular hierarchies which can make it difficult to assess it from a research perspective, and a pertinent case can be made for investigating the process of implementing knowledge management initiatives in this area.

Today's public …

The Rise Of Project Network Organizations: Building Core Teams And Flexible Partner Pools For Interorganizational Projects, Stephan Manning

Management and Marketing Faculty Publication Series

This study shifts attention from project-based firms (PBFs) to project network organizations (PNOs) as increasingly important interorganizational contexts of project collaboration. As a result of organizational specialization, PNOs have emerged as generic organizational forms combining the coordination capacity of PBFs with the resource richness of networks. PNOs connect legally independent, yet often operationally interdependent individuals and organizations in strategically coordinated sets of core project teams and flexible partner pools that sustain beyond singular projects. Based on an empirical review of PNOs in film, event organizing, construction, complex product and system development, research, open innovation and international development, core features, antecedents …

The Effect Of Intrateam And Interteam Trust On Organizational Outcomes: A Multilevel Study, Abere Kassa Kassa

Wayne State University Dissertations

The main objectives of this dissertation were to examine the main and interactive effects of intrateam and interteam trust on organizational outcomes at individual, team and organizational levels. Also, this dissertation sought to examine the mechanisms (team processes: team behavioral integration, team psychological safety, team reflexivity, and team learning) through which intrateam and interteam trust elicit organizational outcomes. Moreover, this dissertation also sought to uncover if value congruence and team feedback seeking behavior in teams moderate the effect of intrateam trust on the team processes.

Hypotheses were tested using data collected from a sample of 282 team members nested under …

The Influence Of The Physical Workspace On Creative Performance: Alternative Mediation Models, Reed James Bramble

Wayne State University Theses

The present study assessed how individuals respond to stimuli in their immediate work environment. Specifically, I conducted a laboratory experiment with a student sample to test the influence of natural stimuli in the workspace on individuals’ creative performance. Additionally, I tested a series of potential mediating variables that could have driven the effect: state positive affect, state openness to experience, and self-regulation of effort. While the results indicated that the hypotheses were broadly unsupported, supplemental analyses revealed that the intervention significantly predicted effort regulation in a high-performing subgroup. Study limitations and recommendations for future directions are discussed.

Revenue Incentives And Referee Propensity To Make Foul Calls In The Nba Finals, Daniel Fallon-Cyr

CMC Senior Theses

In this study I examine foul calls by NBA referees alongside the difference in aggressiveness of twelve NBA basketball teams as they compete for the Championship Title. I aim to identify referee biases that increase the likelihood of the NBA Finals ending in a later game due to league revenue incentives. My data consists of 91 individual NBA Finals games played between the 2001 and 2016 NBA Finals. After controlling for changes in play as well as the difference in aggressiveness, I find that NBA referee’s foul calls are more dependent on a call on the opposing team in situations …

Testing A Theory Of Sense Of Community And Community Responsibility In Organizations: An Empirical Assessment Of Predictive Capacity On Employee Well-Being And Organizational Citizenship., Neil Boyd, Branda Nowell

Faculty Journal Articles

This paper attempts to advance our understanding of the experience of community in organizational settings by empirically testing a theory of sense of community responsibility (SOC-R) in relation to traditional measures of sense of community [SOC] on outcomes of employee well-being and organizational citizenship. Findings support the notion that SOC is a better predictor of employee well-being while SOC-R more strongly predicts organizational citizenship behavior. The findings add new knowledge to the literature on the experience of community in organizations, and represent an important contribution to our understanding of the factors that drive employee action and well-being at work.

Gender And Networking: Building And Benefiting From High Status Ties In The Workplace, Meredith L. Woehler

Theses and Dissertations--Management

While organizations have significantly reduced the overt and intentional forms of sex discrimination that impeded women’s careers in the past, a great deal of research suggests women continue to face informal barriers in the workplace. One such arena in which women tend to be disadvantaged is in their workplace networks. In many ways, men and women have similar networks, yet women are less likely than their male counterparts to have personal relationships with high status coworkers. Scholars have long suggested that these strategic connections are valuable and may be especially beneficial to or necessary for women. Networking has long been …

Managers' Network Change And Their Promotability During A Merger, Wookje Sung

Theses and Dissertations--Management

I investigate whether cross-functional or cross-organizational networking following a large corporate merger and acquisition improves managers’ career outcomes. Previous research on networks and career success has focused on stable organizational environments, finding that large, open networks with many structural holes are most advantageous because of superior information benefits and control power, while closed networks provide redundant information that is unhelpful career-wise. However, I suggest that while dense, closed networks formed within knowledge (functional) or identity (legacy organization) boundaries might be detrimental to executives’ future promotability, closed networks are helpful if they are created across those boundaries. These ties help to …

How Organizational Turbulence Shapes The Broker Vision Advantage, Jesse Fagan

Theses and Dissertations--Management

Research on social networks has established that those who bridge the gaps between dense social groups (i.e. structural holes) are granted a “vision advantage” compared to those who are embedded in dense groups. A common explanation for the advantage is that bridging a structural hole provides the broker with access to diverse information. What is less clear is how this process performs when the organizational context is turbulent. I propose that in a turbulent organizational context, when the organization is experiencing dramatic changes, employees benefit less from building a repertoire of diverse information and instead benefit more from adopting socially …

Workplace Bullying In Kuwait, Hamad A. Alaslawi

Theses and Dissertations--Social Work

Workplace bullying (WPB) is a pervasive problem in contemporary society, inflicting detrimental repercussions upon employees, employers, and organizations alike. It affects the physical, psychological, and financial wellbeing not only of its victims, but also their families, their communities, and society as a whole.

Research into this phenomenon has evolved significantly over the past two decades. While related to the physically violent phenomenon of schoolyard bullying, WPB is primarily a psychological phenomenon, manifesting as abusive power in workplace relationships, rather than as interpersonal conflict. Bullying at work comes in many forms, has many faces, and occurs in many places. It ranges …

Budgeting By Priorities: Balancing Stability With Economic Responsiveness, Meagan M. Jordan, Juita-Elena (Wie) Yusuf, Somayeh Hooshmand

School of Public Service Faculty Publications

This article investigates how the budget priorities of Arkansas state government departments vary with changes in economic conditions. The Arkansas Revenue Stabilization Act (ARSA) of 1945 established a formalized method of state budgeting by priorities. State funds are allocated, meaning the funds are legally made available, according to priority levels established each year by the Governor and the General Assembly. Those allocated funds are later distributed, meaning released for spending, according to priority levels as funds become available. In this study, we ask the research question: Are departmental budget priorities driven by stability or are they responsive to economic condition? …

Strategies To Retain Revenue Management Analysts In The U.S. Airline Industry, Curtis Raynard Williams

Walden Dissertations and Doctoral Studies

The voluntary turnover of revenue management analysts in the U.S. airline industry is an issue, compelling revenue management leaders to implement retention strategies that successfully reduce employee turnover. The purpose of this qualitative single case study was to explore strategies revenue management leaders used within the last 15 years to retain revenue management analysts. The conceptual framework that grounded this study was Maertz's 8 motivational forces of job attachment and voluntary turnover. The targeted population was comprised of revenue management leaders at an airline in Dallas, Texas who had demonstrated successful strategies to reduce employee turnover. Using criterion-based sampling, 4 …

The Effects Of Gender-Aware Leadership-Development Training On The Leadership- Behavioral Competencies Of Women Software Engineers In California’S Silicon Valley, Leann Pereira

Doctoral Dissertations

This study was conducted to investigate the effects of a leadership-development training workshop on leadership behaviors among women software engineers in a California Silicon Valley engineering community with a two-phase, mixed-methods research design. The training workshop was developed using a framework for developing leadership-behavioral competencies among women (LBCW), which was congruent with theoretical principles for women’s leadership development.

LBCW was comprised of four competencies: self-advocacy, social networking, psychological capital, and goal orientation. A pretest–posttest comparison-group design was used to assess the effects of the training on LCBW among 70 participants with four instruments: the Leadership Development and Activities Instrument, the …

Size, Functional Heterogeneity, And Teamwork Quality Predict Team Creativity And Innovation, Robert L. Dipboye

Faculty Scholarship and Creative Works

Team size, heterogeneity, and an aggregate measure of teamwork quality predicted the effectiveness of organizational problem solving teams in generating ideas and obtaining the acceptance of management for these ideas. The results of regression analyses revealed that large teams generated more total and implemented ideas than smaller teams. In addition to more total and implemented ideas, teams with higher functional heterogeneity and teamwork quality generated more total and implemented ideas per member. Team size also moderated the effects of self-reported teamwork quality such that larger teams showed a stronger positive relation of teamwork quality with total and implemented ideas than …