Organizational Behavior and Theory Commons^™

Influencing Air Force Logisticians' Information Seeking During The Covid-19 Pandemic: The Role Of Organizational Meetings In An Expanded Prism Framework, Matthew D. Roberts, Christopher T. Price, Seong-Jong Joo

Faculty Publications

Purpose: This research aims to understand how organizational workplace meetings surrounding the COVID-19 pandemic impacted logistics Airmen across the United States Air Force and how these meetings impacted their risk seeking behavior on social media.

Design/methodology/approach: This survey research tested an extended Planned Risk Information Risk Seeking Model (PRISM) with organizational meetings as an antecedent to determine if current meetings influenced an Airman's perceived behavioral control, attitude toward seeking, subjective norms, knowledge sufficiency and intention to seek information regarding COVID-19.

Findings: Results of the CFA showed that the expanded PRISM model had good model fit. Additionally, using …

Understanding Logistics Airmen’S Risk Information Seeking And Processing During The Covid-19 Pandemic: The Role Of Organizational Meetings In An Extended Prism Framework, Christopher T. Price

Theses and Dissertations

The purpose of this survey-based research was to understand how organizational workplace meetings surrounding the COVID-19 pandemic impacted logistics Airmen across the United States Air Force and subsequently played a role into their risk seeking behavior on social media. Specifically, this research tested an expanded Planned Information Risk Seeking Model with organizational meetings as an antecedent to determine if current meetings influenced an Airman's perceived behavioral control, attitude toward seeking, subjective norms, knowledge sufficiency an intentions to seek information regarding COVID-19.

Examining Military Cargo Pilots' Eco-Friendly Flying Intention, Ioan A. Gaitan

Theses and Dissertations

The US Air Force is the largest operational energy consumer within the Department of Defense primarily due to aviation fuel use. Military pilots can play important roles in saving aviation fuel by flying aircraft in an eco-friendly manner. According to the theory of planned behavior (TPB), intention is the major predictor of behavior. This study tests two models based on TPB for understanding cargo pilots’ eco-friendly intentions when they conduct channel or logistics missions. The study found that attitude, subjective norm, and perceived behavior control were significant antecedents to intention in a multiple regression with aggregated scales.

Agility Measurement For Large Organizations, Jeremy R. Geiger

Theses and Dissertations

There is an ongoing demand for organizations to become more agile in order to prosper amongst their competitors. Many organizations, including the United States Department of Defense (DoD), have declared a renewed focus towards organizational agility. This research begins by providing a suitable and formal definition of organizational agility (OA) by exploring and analyzing relevant scholarly literature on the subject. Existing methods to measure OA are examined and summarized, and their current limitations are highlighted. Previous studies to find characteristics associated with organizational agility are examined and the Q-sort method was employed to discover, analyze and eliminate redundant items from …

Preliminary Study Of Communication Network Characterization Towards Improved Organizational Behavior, Taylor F. Flaxington

Theses and Dissertations

Nearly one third of the Air Force acquisition system’s large programs are over cost and half are over budget; performance must improve. This research applies a systems perspective to this challenge and frames the acquisition system as a complex system of systems. It is a system composed of people in multiple organizations; organizations interacting with one another to develop, acquire and sustain weapon programs. The system’s performance is an emergent behavior of its components (people), structure and processes. Communication networks are a view of a system’s structure, revealing the flows and interactions between components (people) as the system accomplishes its …

Behavioral Antecedents Of Fuel Efficiency, James A. Cotton

Theses and Dissertations

The US Department of Defense is the largest institutional petroleum consumer in the world. In addition to the financial cost of petroleum-based fuels, the US DoD generates more CO₂-equivalent greenhouse gases than the entirety of modern, industrialized nations like Sweden and Norway. Other dangers and externalities arise from the fuels supply chain, like toxin risks to fuel handlers, and human costs to transport fuel in-theater. Within the DoD, the USAF alone often rivals or exceeds the consumption of all other services combined. While the USAF prefers technical, hardware-based solutions to problems, and has given increasing attention to logistical …

Trust And Suspicion As A Function Of Cyber Security In Human Machine Team (Hmt) Of Unmanned Systems, Dhaher M. Alshammari

Theses and Dissertations

The research focuses on cyber-attacks on cyber-physical systems of the unmanned vehicles that are characteristically used in the military, particularly the Air Force. Unmanned systems are exposed to various risks as the capacity of cyber attackers continue to expand, raising the need for speedy and immediate responses. The advances in military technologies form the basis of the research that explores the challenges faced in the timely detection and response to cyber-attacks. The purpose of the research is to study the connections between operator suspicion and the detection and response to cyber-attacks alongside the identification of theory of suspicion as the …

Multi-Study Analysis Of Learning Culture, Human Capital And Operational Performance In Supply Chain Management: The Moderating Role Of Workforce Level, Robert E. Overstreet, Joseph B. Skipper, Joseph R. Huscroft Jr., Matt J. Cherry, Andrew L. Cooper

Faculty Publications

Purpose — The purpose of this study is to empirically evaluate the relationship between learning culture, workforce level, human capital and operational performance in two diverse supply chain populations, aircraft maintenance and logistics readiness. Design/methodology/approach — Drawing upon competence-based view of the firm and human capital theory, this paper analyzes data from two studies. Findings — The results provide support for the hypothesized model. Workforce level moderates the relationship between learning culture and human capital, and human capital partially mediates the relationship between learning culture and operational performance. Research limitations/implications — The findings have implications for behavioral supply chain management …

Strategic Sourcing Via Category Management: Helping Air Force Installation Contracting Agency Eat One Piece Of The Elephant, Theodore S. Holliger

Theses and Dissertations

The United States Air Force can dramatically reduce resource consumption through strategic sourcing initiatives that leverage sensibly-bound pockets of spend via category management. However, category creation is a particularly daunting task due to the sheer magnitude of purchasing data in large organizations. Text mining is one way to identify categories. Specifically, term frequency analysis, term frequency-inverse document frequency analysis, and topic modeling can identify category membership, unique characteristics of categories, and thematic natures of the categories. This thesis developed an empirical, generalizable, reproducible methodology to analyze historical contract text descriptions to uncover the data’s hidden structure. A sample case was …

Global Command And Control For The Future Operating Concept: Implications For Structural Design And Information, Ian M. Slazinik, Benjamin T. Hazen

Faculty Publications

Due to increasing demands on air mobility aircraft, US Transportation Command(USTRANSCOM) has more recently advocated retaining operational control (OPCON)of aircraft it might have transferred to a requesting combatant command in the past. This recent approach mirrors that of similar-type civilian logistics operations that are centrally managed to maximize efficiencies by flowing resources to the point of need without having to navigate through time-consuming sourcing processes. Furthermore, the acceleration of information availability has condensed decision timelines and changed how similar civilian organizations organize and perform, allowing them to react seemingly on a dime to changing market conditions anywhere.4While retaining OPCON might …

Analysis Of Effects Of Organizational Behavior On Evolving System Of Systems Acquisition Programs Through Agent Based Modeling, Klayton S. Bobsein

Theses and Dissertations

Every weapon system operates in context with one or more system of systems (SoS). It is the SoS that provides warfighting capability. Each system is managed independently by a program office with program-centric priorities. These systems must be interconnected and interoperable, so the program office must collaborate across the SoS. The SoS are always changing and evolving, triggered by variety of stimuli. Acquisition program offices can be characterized with a set of organizational behaviors that respond to the environment, are influenced by SoS architecture, and can be described by their fitness and contribution to SoS. Using Geert Hofstede's cultural dimensions, …

Individual Resistance To Change, Jeffrey C. Sandusky

Theses and Dissertations

This thesis examines individual resistance to change and concludes that it is a constantly evolving process with many contributing factors. Defining resistance to change is a challenge within its own right. To account for the actions involved in change resistance is an even more complex undertaking. In this research, resistance to change is examined and explained using the influences of goals, participation, leadership effectiveness, and communication. These factors are expressed as the composition of what makes an individual resist or accept a change. Each of the four elements of resistance to change are examined independently and then synthesized into a …

The Effect Of Supply Chain Management Processes On Competitive Advantage And Organizational Performance, Ronald M. Salazar

Theses and Dissertations

One of the most significant changes in the paradigm of modern business management is that individual businesses no longer compete as solely autonomous entities, but rather as supply chains. In this emerging competitive environment, the ultimate success of the business will depend on management's ability to integrate the company's intricate network of business relationships. Effective supply chain management (SCM) has become a potentially valuable way of securing competitive advantage and improving organizational performance since competition is no longer between organizations, but among supply chains. This research conceptualizes and develops three dimensions of SCM practice (supplier relationship management, manufacturing flow management, …

The Effects Of Opinion Leaders And Change Messages On Organization Member Change Attitudes: A Field Experiment, Ryan L. Leblanc

Theses and Dissertations

The extent to which three change introduction strategies (i.e., opinion leadership, edict, and change message) influenced readiness for change were tested at four locations as part of a quasi-field experiment with three groups receiving an enriched change message and one control group. Readiness was measured before and after change implementation where it was hypothesized that change readiness would be most improved within the groups that heard the most persuasive and rich change messages. These hypotheses were not supported and data indicated that the differing treatments were never received by the majority of the change recipients, rendering the results of the …

An Investigation Of Knowledge Transfer And Retention In A Government Procurement Office, Garland T. Mobley

Theses and Dissertations

There is no measure for the loss of corporate memory. Organizations build a reservoir of knowledge in its employees, and this knowledge becomes a critical ingredient in an organization’s ability to carry out its mission. Knowledgeable people are extremely valuable and once they leave, their organizationally-applied knowledge leaves with them. This study introduces specific knowledge attributes that significantly impact effective tacit and explicit knowledge transfer and retention. Under this construct the proposed investigation explores a government program office to see if replacing experienced government employees with outsourced personnel impacts corporate knowledge retention. The study concludes that a loss of corporate …

The Effect Of Values On System Development Project Outcomes, Daniel B. Ward

Theses and Dissertations

In order to understand why organizations make certain decisions and target certain outcomes, it is useful to understand their priorities and preferences, commonly referred to as “values.” This research explores the relationship between the technical values held by system development teams and the operational effectiveness of the systems those teams produce. Specifically, it examines the impact of a value set called FIST (Fast, Inexpensive, Simple, Tiny) on DoD and NASA system development projects, and investigates the correlation between the FIST values and operational outcomes. The findings show that the FIST value set enhances project stability, increases the project leader’s control …

The Hybrid Counterinsurgency Strategy: System Dynamics Employed To Develop A Behavioral Model Of Joint Strategy, Ferdinand Maldonado

Theses and Dissertations

Since the recent focus on the Global War on Terror, both military and civilian theorists have begun to “relearn” the intricacies of counterinsurgency warfare. We face difficult challenges when confronting non-state actors that tend to attack in the time between conventional battles and the establishment of stable governments. This research compares and contrasts current counterinsurgency strategies (Hearts and Minds and Cost Benefit Theory) by applying System Dynamics to provide insight into the influences and emergent behavior patterns of counterinsurgency systems. The information gained from the development of the models and from their simulation behaviors is used to construct a System …

Task-Technology Fit Assessment Of An Expertise Transfer System, Daphne R. Mcgill

Theses and Dissertations

Organizations today are using information technology to capture knowledge from experts and disseminate this knowledge to decision makers. Having the right information to the right person at the right time facilitates more effective and efficient decisions. This study uses Goodhue’s (1998) Task-Technology Fit (TTF) theoretical model to evaluate an Expertise Transfer Forum (ETF) developed by the Oklahoma State University for the Defense Ammunition Center’s quality assurance personnel. The preliminary findings suggest a good fit between the ETF and problem-solving tasks assigned to students in the DAC classroom environment. The participants also offered the following observations: • The ETF was more …

Risk Propensity And Knowledge Sharing Intentions Of Individuals In A Downsized Organization, Ward G. Willis

Theses and Dissertations

Downsizing can be a traumatic event for any organization. Using Affective Events Theory (AET), this study examined how the emotional reactions of employees to downsizing can impact organizational outcomes. It concludes that the use of downsizing activities decreases organizational commitment while increasing perceived psychological contract violation. Further, it shows that these constructs have a respective positive and negative relationship with knowledge sharing behavior. It also concludes that these relationships hold true not only for individuals most vulnerable to downsizing, but also for those who the organization would consider immune to such actions. These results suggest that organizational downsizing activities not …

Project Manager Personality As A Factor For Success, John D. Bedingfield

Theses and Dissertations

Much has been written regarding project success, and one of the factors contributing to project success is the role of the project manager. Furthermore, project success can be enhanced by selecting the best project manager, and by assigning project managers whose attributes best align with project type. We investigated the role of the project manager's personality on project success using the "Big Five" personality model. We surveyed United States Department of Defense project managers to determine specific "Big Five" personality traits which were more likely to positively predict project manager success. The findings indicate conscientiousness and openness to experience were …

Establishing The Human Firewall: Reducing An Individual's Vulnerability To Social Engineering Attacks, Jamison W. Scheeres

Theses and Dissertations

Hackers frequently use social engineering attacks to gain a foothold into a target network. This type of attack is a tremendous challenge to defend against, as the weakness lies in the human users, not in the technology. Thus far, methods for dealing with this threat have included establishing better security policies and educating users on the threat that exists. Existing techniques aren’t working as evidenced by the fact that auditing agencies consider it a given that will be able to gain access via social engineering. The purpose of this research is to propose a better method of reducing an individual’s …

How A Multidimensional View Of Perceived Organizational Support Impacts Self-Efficacy And Task Understanding During Training For Boundary Spanning Tasks, R. Scott Wallace

Theses and Dissertations

Perceived organizational support (POS), defined as how much employees feel the organization they work for cares for them and assists them in their needs, has been traditionally characterized in a single dimension. This study examines the implications of a multidimensional view of POS. POS was separated into three different dimensions based on the organizational level from which support can be viewed to originate: corporate headquarters, the home office, or the training environment. These dimensions of POS were tested to discover their effect on the self-efficacy and task understanding of individuals training for boundary-spanning tasks. These tasks are those that place …

A Comparative Assessment Of Knowledge Management Education Across The United States Department Of Defense, Gary Lee Wright

Theses and Dissertations

Knowledge is a critical resource for organizations today, especially to the DoD. When organizations understand what knowledge is, they can begin to draw value from it. Drawing value from knowledge is best accomplished through the processes of knowledge management: knowledge creation, knowledge storage and retrieval, knowledge transfer, and knowledge application (Alavi and Leidner, 2001). Organizations can create an environment in which these processes flourish by ensuring the organization has the elements of a supportive leadership, structure to control and optimize knowledge sharing, technology to facilitate the KM processes, and a commitment to maximize knowledge sharing and continuously improve (Stankosky et …

The Net Effects Of Social Network Density And Organizational Citizenship Behavior On Group Performance, Clifford M. Theony

Theses and Dissertations

The purpose of this research was to explore the relationship between Organizational Citizenship Behavior (OCB), social network density, and group performance. Social networks have recently become a key area of interest for researchers in the study of management in organizations. OCB has, likewise, seen a considerable amount of attention in research literature as a direct and indirect contributor to group performance. This field study, conducted at a military training course, attempted to explore the possible net effects of network density and citizenship behaviors on group performance. Longitudinal social network data was used to examine whether there was a relationship between …

The Effect Of Major Organizational Policy On Employee Attitudes Toward Graduate Degrees, Frank R. Hughes

Theses and Dissertations

Leaders initiate policies not only to improve the success of their organizations, but to influence employee performance, whereby employee attitudes toward a policy objective can influence their resulting behaviors. One group of employees, Air Force officers, experienced a policy change in 2005 that discontinued the use of academic degrees as criteria for officer promotions. With this change, there is a concern that the number of Air Force officers with graduate degrees might decrease. In particular, senior leaders in the Civil Engineer (CE) officer career field are concerned that this policy change might reduce the number of officers available to fill …

An Evaluation Of How Organizational Culture Can Perpetuate A Formal Mentoring Relationship, Daniel J. Rieker

Theses and Dissertations

The purpose of this research was to investigate how an organization's culture can have an effect on formal mentoring. Specifically, this thesis sought to determine if perceptions among gender, ethnicity, and organizational position differ for mentoring and organizational culture. Additionally, this thesis sought to determine if any correlations may exist between organizational culture and formal mentoring overall.

Influence Of Organizational Culture On The Relationship Between Psychological Contracts And Organizational Citizenship Behavior, Jennifer M. Carbajal

Theses and Dissertations

The issue of what antecedents of organizational citizenship behavior (OCB) and psychological contracts (PC) employees form with their organization has also been of interest as they have many implications on an employee's extra-role behavior, specifically OCBs. This research investigates the relationship between types of PCs (a) relational and (b) transactional and the propensity to perform (a) altruism and (b) compliance OCB. Furthermore, the influence of organizational culture (OC) dimensions (a) internal orientation and (b) external orientation on this relationship was explored. The results show that transactional PCs were negatively related to both dimensions of OCB. Relational PCs were positively related …

Interaction Between The Process Used To Introduce Change And The Personality Of Organizational Members: An International Test, Terry W. Riddle Jr.

Theses and Dissertations

Organizations introduce change to strengthen organizational performance and improve effectiveness. Drawing from literature in the areas of organizational change and personality characteristics, this study seeks to uncover the influence personality has on an individual's readiness for change. Data were utilized from two previous studies that sampled both an American organization and a Korean organization. The administered questionnaires captured data pertaining to the individuals' perceptions of the change process, their personality attributes, and their readiness for change. Using a statistical method known as moderated multiple regression, the study examined whether personality moderates the impact the change process has on an individual's …

Initiating An Entrepreneurial Mindset In The Department Of Defense (Dod): Testing A Comprehensive Model, Gretchen R. Rhoads

Theses and Dissertations

Transformation will become vital as senior military leaders prepare to fight tomorrow's battles. The pervasiveness of the entrepreneurial mind set within Department of Defense (DoD) organizations and the ability of senior leaders to foster that mind set will be vital. This research effort tested an integrated model of the entrepreneurial mind set and produced a framework that senior leaders can implement to ignite their organizations' innovative potential and ability to transform. The research used a questionnaire to gather data regarding three entrepreneurial mind set antecedents -- individual characteristics, process, and context -- to determine the level of influence each has …

Group Performance In Military Scenarios Under Deceptive Conditions, Michael C. Hass

Theses and Dissertations

The goal of this research was to investigate how changes in modality (communication type) and external conditioning (warnings of player deception) relate to perceptions of deception and task difficulty and in turn how these perceptions relate to the final group game scores in a cooperative effort with conflicting goals. One hundred and eight participants were grouped into teams of three, given similar instructions but different goals, and asked to play a cooperative game called StrikeCOM that mimics the intelligence gathering needed to develop an air tasking order and subsequent air strike on three military targets. The analysis of the post-game …