Organizational Behavior and Theory Commons^™

The Effects Of Private Equity Ownership Of Acute Care Hospitals On Patient Experience, Abigail M. Huffman

Theses and Dissertations

In 10 years, private-equity firms' share of hospitals has grown from 2-3% to 8%.  Using data from two sources: the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient surveys and the Private Equity Stakeholder Project (PESP), I demonstrate a causal effect of private-equity ownership on patient satisfaction using difference-in-difference methods.

Unlocking Innovation: The Impact Of Psychological Safety, Organizational Structure, And Rigidity On The Pursuit Of Innovation Within The Firm, Robert Kyle Rudd

Theses and Dissertations

Innovation is often a competitive advantage generator, growth, and organizational success. However, there is relatively little empirical literature that describes how organizations may be designed such that employees also feel significant freedom to innovate. This dissertation investigates the role of psychological safety and organizational design conditions, perceived organizational structure and perceived organizational rigidity as joint predictors of perceived freedom to innovate (PFTI) of employees.

The quantitative, cross-sectional survey design was used to gather data of 425 full-time U.S.-based employees who were recruited through CloudResearch. Respondents undertook validated scales of psychological safety, perceived organizational structure, perceived organizational rigidity and perceived freedom …

Why We Stayed, Why We Left: A Hermeneutic Phenomenological Study Of Hispanic/Latino Child Welfare Professionals’ Experiences Of Organizational And Safety Culture, Cynthia Franco

Theses and Dissertations

This hermeneutic phenomenological study examines the lived experiences of Hispanic/Latino child welfare professionals who were formerly employed at a large urban public child welfare agency. Despite the growing representation of Hispanic/Latino children and families in child welfare systems and the strong vocational commitment of Hispanic/Latino professionals, this group remains underrepresented in the workforce and experiences notable patterns of early attrition. Grounded in safety science and psychological safety frameworks, this study explores how organizational culture, leadership practices, and identity-related dynamics shape professional meaning-making, well-being, and decisions to remain in or leave the field.

Data were collected through in-depth, semi-structured interviews and …

Data Utilization In Facilities’ Performance Management Decision- Making At U.S. Four-Year Public Institutions: A Cross-Sectional Exploratory Study, Tanaporn Supanichrattana

Theses and Dissertations

The growing complexity of higher education finance, aging infrastructure, and rising accountability expectations has intensified demands on facilities organizations to manage institutional assets strategically. As colleges and universities face sustained fiscal constraints and expanding operational pressures, the ability of facilities leaders to use data to inform performance management has become increasingly critical. Despite this importance, limited empirical research has examined how facilities leaders integrate data into decision-making within public higher education contexts.

The quantitative study employed a cross-sectional, exploratory survey design to investigate data utilization practices among facilities leaders at U.S. public four-year institutions. Guided by the Data–Information–Knowledge–Wisdom hierarchy and …

Exploration, Exploitation, And Financial Performance: The Long-Term Advantages Of Ambidextrous Companies, Georgi Aleksandrov Kirov

Theses and Dissertations

Researchers have advanced ambidexterity as an effective organizational strategy to cope with environmental and technological change. The use of divergent and incompatible core construct conceptualizations, overreliance on cross-sectional and perceptual performance measures, and persistent scarcity of longitudinal examinations have undermined empirical conclusions that ambidexterity works. This study seeks to ascertain whether ambidexterity enhances long-term financial performance under environmental conditions of munificence, dynamism, and external potential slack.

The study deploys a novel operationalization of the ambidexterity concept and develops company portfolios to compare the financial results of ambidextrous firms and their rivals. Based on a 25-year data set, the research finds …

Voices From Within: Employees' Sensemaking Of Corporate Volunteerism, Janet Laadi Anani

Theses and Dissertations

Corporate volunteerism is a key component of the philanthropic pillar of CSR, shaping employee engagement and organizational identity. This study employed the social exchange and sensemaking theories to explore how employees make meaning of their experiences in corporate volunteer initiatives and how their experiences influence their perceptions of their organizations. Data was gathered from in-depth interviews with employees with varied corporate volunteer experiences across multiple organizations. The findings show that despite employees’ strong motivations to engage in corporate volunteerism, they face challenges such as time and workload constraints and limited variety of volunteer opportunities. The study also found that employees’ …

Motivación Y Su Efecto En La Eficiencia De Equipos De Trabajo Remoto En Una Organización Privada, Ysabel Quintana

Theses and Dissertations

Esta disertación aplicada con enfoque cualitativo y diseño fenomenológico fue diseñada para analizar cómo las estrategias motivacionales implementadas por líderes influyen en la eficiencia de equipos de trabajo remoto en una organización privada dedicada a la protección de niños y adolescentes. Se seleccionó una muestra de diez líderes de distintos departamentos que gestionan equipos remotos.

Para la recolección de los datos se realizaron entrevistas semiestructuradas para explorar sus experiencias, herramientas tecnológicas utilizadas y enfoques motivacionales. Los datos recopilados se analizaron mediante el método de análisis temático, permitiendo identificar patrones comunes relacionados con la motivación, la productividad y el estilo de …

Estudio Fenomenológico Sobre La Relación Entre El Liderazgo Transformacional Y La Efectividad De Las Iniciativas De Gestión De Cambio En Las Organizaciones, Greilyn Soto-Perez

Theses and Dissertations

Esta Disertación Aplicada tuvo como propósito explorar la relación entre el liderazgo transformacional y la efectividad de las iniciativas de gestión del cambio en organizaciones de diversos sectores. Este estudio cualitativo se centró en comprender, desde el punto de vista de diferentes lideres transformacionales en distintas áreas e industrias, cómo los líderes y empleados experimentan y perciben el impacto del liderazgo transformacional en la implementación de cambios significativos organizacionales.

Este estudio de naturaleza cualitativa se enmarcó en un enfoque fenomenológico. Mediante entrevistas semiestructuradas en profundidad, se exploraron cuatro dimensiones del liderazgo transformacional: influencia idealizada, motivación inspiradora, estimulación intelectual y consideración …

Exploring The Stem Career Identity Development Of Black Women Across Their Lifespan, Veronica Hurd

Theses and Dissertations

Although STEM is the fastest-growing career sector, Black women are grossly underrepresented as they account for 2.5% of the workforce. Research highlights that this underrepresentation is due to racialized structures in K-12, postsecondary, and career settings that restrict Black girls’ and women’s STEM opportunities. While macrosystems such as hegemonic ideologies, attitudes, and social conditions shape Black girls’ and women’s opportunities in STEM, they continue to persist and achieve their career goals. To explore these barriers and Black women’s persistence in this industry, this study draws from the autobiographical memories of 10 Black women in the field or formerly in the …

Corporate Soft Power Strategy In Shaping Global Influence: A Case Study Of Microsoft, Qiang Qiang

Theses and Dissertations

Soft power, defined as the ability to attract and persuade through appeal and influence rather than coercion, has emerged as a critical component in the arsenal of global corporations navigating the complexities of the interconnected world. This study, using Microsoft as a case, delves into the realm of soft power in global corporations. Drawing upon qualitative methodology, this study aims to uncover the nuanced factors contributing to global corporation soft power prowess. Key areas of investigation include organizational culture and communication, corporate branding, corporate social responsibility, emerging technological applications, global branding strategies, and leadership approaches. Through an analysis of these …

A Mixed Method Case Study Of Leadership For Change: Authentic Transformational Leadership In A Local Baptist Church, Hui Sun

Theses and Dissertations

This convergent parallel mixed methods case study explores how a local Baptist church navigated organizational change during and after the COVID-19 pandemic through the lens of authentic and transformational leadership. Grounded in organizational leadership and open systems framework of organizational change, the study examined two primary hypotheses: (1) RBC demonstrated an authentic transformational leadership paradigm in its change processes since 2020, and (2) this paradigm significantly and positively influenced perceived leadership effectiveness.

Qualitative data were collected through semi-structured interviews with six leaders (three pastors, one minister, one staff leader, and one deacon) and 11 raters (five lay leaders, five congregants, …

Midwest Midlevel Professionals' Perspective On Their Entry-Level Experience: Supervisor Leadership And Its Effect On Employee Retention, Joseph Thomas

Theses and Dissertations

For the past three decades, new professionals have been leaving the student affairs field at alarming rates, with around 50% departing within five years of completing their master’s degrees. While numerous studies have explored the reasons behind this exodus, few have examined why the other 50% remain. Moreover, limited research has investigated how servant leadership impacts the retention of these professionals. This basic interpretive qualitative study aimed to understand how leadership’s focus on employee needs influences retention, using the lived experiences of eight mid-level student affairs professionals from large public institutions in the Midwest, each 5-7 years post-master’s degree. Thematic …

Department Chairs’ Impact On The Diversity, Equity, And Inclusion Of Their Departments, Nicholas R. Garcia Ii

Theses and Dissertations

Department chairs serve not only as the leaders of their departments but also as middle managers in their schools, colleges, and universities. While many department chairs see their role as having little authority, they still play an integral role in day-to-day campus operations (Hunt & Jones, 2015). As leaders of their departments, chairs can directly influence the department’s organizational culture (Schein, 2010), including the culture of diversity and inclusiveness. Departments nationwide are being held responsible for increasing the diversity of the faculty and responding to students' calls for diversity. Departmental organizational culture and the role of the chairperson are essential …

Well-Being From Home To Work: The Role Of Mindfulness, Alisha Gupta

Theses and Dissertations

Considering the growing spillover of work and home and its impact on well-being, I draw from the Work-Home Resources Model and Attention Restoration Theory to examine the effects of evening recovery experiences at home on mindfulness at work and eudaimonic workplace well-being. Specifically, I focus on two indicators of eudaimonic well-being—one indicator of psychological functioning (work meaningfulness) and one indicator of social functioning (high-quality connections; HQCs). Further, I introduce a boundary condition, distance from work, of the relationship between evening recovery experiences and mindfulness. I suggest that due to alternative work arrangements in today’s workforce (i.e., that permit increased overlap …

Work Life Balance: Organizational Leadership And Best Practices To Overcome Burnout For Female Realtors, Carmen Sarkis

Theses and Dissertations

Women Realtors in residential real estate have a difficult time avoiding burnout and are commonly ineffective in achieving work life balance (WLB). This qualitative, phenomenological research study focused on understanding the issues of WLB and burnout which female Realtors faced, and best strategies in overcoming these issues. There were four main research questions and a total of 12 interview questions which were used as a method to collect data for research purposes. Fifteen participants who met the criteria of inclusion as discussed in Chapter 3 participated in this study, and were located using LinkedIn, and the National Association of Realtors. …

Explore The Best Organizational Change Model For Chinese State-Owned Enterprises In The Financial Service Industry To Address Global Challenges, Chenyang Feng

Theses and Dissertations

Chinese state-owned enterprise (SOE) in the financial service industry has reached a tipping point of making changes to address incoming global competition. The unprecedented wave of policy shifts in the market will uncage powerful rivals worldwide and demand the SOEs to change. This study reviewed the best practices and unique challenges to the SOEs in the context of organizational change and strove to explore the best organizational change model for Chinese SOEs in addressing global challenges. This study began by reviewing the background and literature about Chinese SOE development and organizational change, then developed an instrument consisting of critical items …

Psychological Safety In Startup Organizations, Jessica Barhydt

Theses and Dissertations

Psychological safety is an individually held belief that a group is safe for interpersonal risk-taking. Scholars have studied the concept primarily as a team-level construct. However, recent studies suggest that climates of psychological safety exist at the organizational level. An examination of the dynamism of the construct at the organizational level is needed: how it grows, changes, and declines. Startups, which grow and change quickly, are an excellent context to study organizational psychological safety. Through interviews, this study explored psychological safety as an organizational-level construct in startup organizations. Specifically, it examined potential commonalities between high and low psychological safety as …

Interpersonal Conflict In The Workplace: The Role Of Self-Awareness In Constructive Versus Destructive Approaches To Conflict, Christine Allee

Theses and Dissertations

Interpersonal conflict in the workplace is costly to employees, teams, and businesses. This study investigated the role of self-awareness in the effective handling of conflict and the efficacy of self-development training in raising self-awareness and conflict effectiveness. This mixed methods study utilized quantitative surveys and qualitative interviews. Subjects reported their self-awareness and their conflict effectiveness via two self-assessment surveys. This study found a strong correlation between self-development training and conflict effectiveness, as well as a correlation between understanding the subjective construal of meaning and an ability to use that self-awareness during an interpersonal conflict at work. Given the enormous costs …

Assessing Organizational Policy: Preferred Practices For Regulating Vaping In The Work Environment, Ayesha Temeka Kirk

Theses and Dissertations

Employee vaping negatively affects organizations in terms of costs, productivity, employee health, and workplace safety. The purpose of this qualitative dissertation study was to assess organizational policies to determine preferred practices to regulate vaping in the work environment. Open-ended questionnaires with 18 human resources administrators, combined with a literature review, yielded data on best practices for organizational policies regulating vaping in the work environment.The data collected in this qualitative dissertation study were extracted from a structured survey questionnaire comprising 16 questions about vaping and tobacco usage in the workplace. The findings demonstrated that vaping and the use of tobacco products …

Getting Ahead And Getting Along In Entrepreneurial Networks: Network Effects Of The “Dark” And “Light” Sides Of Personality In New Venture Performance, Victoria Antin Yates

Theses and Dissertations

This dissertation explores how dark and light personality traits influence venture performance via mediating effects of social structure. Because entrepreneurship is an inherently social process, theoretical perspectives of social network theory and social comparison theory are used to examine how entrepreneurs’ dark and light personality traits interact with personality traits of socially proximal others to influence venture performance via network structure. These perspectives are drawn together using socioanalytic theory. This dissertation argues that agreeableness and narcissism interact with the personality traits of network others at the group-level to influence structural hole positioning within entrepreneurial networks; in turn, structural holes are …

Programas De Bienestar En Microempresas, Pequeñas Y Medianas Empresas De Puerto Rico: Facilitadores Y Obstáculos Para Su Implementación, Elsie Rodriguez Berdiel Nsu Florida

Theses and Dissertations

La salud del empleado en estos tiempos ha cobrado gran relevancia. La literatura menciona que los empresarios están creando programas de bienestar laboral en sus empresas con la finalidad de mejorar la motivación, satisfacción laboral, productividad, el clima y la cultura organizacional. La mayoría de los empresarios que están tomando medidas para promover el bienestar laboral, son los propietarios de las grandes empresas. Para las PyMEs el tema de bienestar laboral es un aspecto difícil de trabajar.

Este estudio pretendía identificar las condiciones existentes en las PyMEs para implementar programas de bienestar. Se realizó un cuestionario para recolectar la data. …

Understanding Logistics Airmen’S Risk Information Seeking And Processing During The Covid-19 Pandemic: The Role Of Organizational Meetings In An Extended Prism Framework, Christopher T. Price

Theses and Dissertations

The purpose of this survey-based research was to understand how organizational workplace meetings surrounding the COVID-19 pandemic impacted logistics Airmen across the United States Air Force and subsequently played a role into their risk seeking behavior on social media. Specifically, this research tested an expanded Planned Information Risk Seeking Model with organizational meetings as an antecedent to determine if current meetings influenced an Airman's perceived behavioral control, attitude toward seeking, subjective norms, knowledge sufficiency an intentions to seek information regarding COVID-19.

Thriving In A Vuca World: A Case Study Exploring Geopolitically- Focused Intelligence Teams In The Private Sector Through A Systems Theory Lens, Angela Lewis

Theses and Dissertations

For several decades, business executives have been faced with increasing complexity in the global environment, including disruptions, rapid changes, and heightened global pressures. In an effort to maintain a strategic advantage, business leaders are increasingly leveraging geopolitically-focused strategic intelligence teams to accurately and concisely synthesize large quantities of data to support high-level business decision making. However, limited research has been conducted on the organizational development of these teams, the context in which they exist, and how they can most effectively support differing and evolving decision-maker needs. As these teams have the potential to have an outsized impact on global business …

Impact Of Leadership Skills On Entrepreneurs’ Business Success In Saudi Arabia, Omar Alaqeel

Theses and Dissertations

Most entrepreneurial businesses fail within the first 5 years of establishment. One of the major causes is the lack of leadership skills by the entrepreneurs. The aim of this quantitative study was to define the leadership skills that were required by entrepreneurs in Saudi Arabia in creating and sustaining entrepreneurial business successfully beyond 5 years and to identify the environmental factors affecting entrepreneurship ecosystem in Saudi Arabia. The population of interest in this study was entrepreneurs from Tasamy in Saudi Arabia. Tasamy is a non-profit organization that focuses on supporting entrepreneurship in Saudi Arabia. To answer the research questions for …

The Implementation Of Conversation-Help-Activity-Movement-Participation-Success Procedures To Improve Behavior And Academic Performance, Henreta Jarrett

Theses and Dissertations

This dissertation was designed to examine the fidelity level of implementation of Conversation-Help-Activity-Movement-Participation-Success (CHAMPS) classroom management strategies designed to reduce students’ behavior problems and boost academic performance at a large Title I elementary school in the southeastern United States. The participants included 10 teachers with experience teaching Grades 3 to 5 who had 3 years of experience implementing the CHAMPS classroom-management plan.

The researcher implemented bracketing, intuition, open-ended coding, and Axial coding to examine the implementation of the CHAMPS classroom-management plan in reducing behavior problems and boosting academic performance. The evaluation intended to address the central research question: How is …

Self-Actualized Leaders’ Relationships With Dynamic Teams, Joseph Walter Pieri

Theses and Dissertations

A recent study of 831 companies around the world found that employees on average tend to spend 54% of their time working within teams (Frey et al., 2013). Today, this number is estimated to be an additional four to six percent higher (Gallup, 2020). Despite the upward trend of increased reliance on team-based structures in effort to improve productivity and boost morale, research reveals approximately two-thirds of U.S. employees are not engaged in their workplace (Gallup, 2020). More than half (51%) of workers merely go through the motions of their job, barely meeting minimum position responsibilities. However, leadership is essential …

Police Officer Attitudes About The Importance Of External Procedural Justice, David Borchardt

Theses and Dissertations

External procedural justice has been found to have a relationship with cooperation, compliance, and police legitimacy. Extant methods to increase external procedural justice during police-citizen interactions have been met with mixed results. Fair policing from the inside out proposes that organizationally just treatment of officers will lead to external procedural justice during encounters between officers and citizens. Police organizational justice, comprised of the dimensions of distributive justice, procedural justice, interpersonal justice, and informational justice, has been found to have a relationship with external procedural justice, however, the majority of research has been conducted using overseas samples. The minority of work …

Behaviors That Impact The Economic Outcomes Of Mergers & Acquisitions; The Premium Price Paid And Return On Investment, Darryl Laws

Theses and Dissertations

This quantitative study explores the impact of overconfidence bias, lying for strategic advantage, and co-operation (or non-cooperation) among 29 highly experienced private equity fund and investment managers. Using four structured experiments, M&A professionals were assigned buyer and seller roles and allowed to choose among investment opportunities. Within a game theory framework, the buyers and sellers bargained over the purchase price. The results of these experiments were explored using a linear regression format. The skill level of the participants was measured using a financial literacy test prior to the experiments and two overconfidence measures were constructed. Lying for strategic advantage was …

Examining Military Cargo Pilots' Eco-Friendly Flying Intention, Ioan A. Gaitan

Theses and Dissertations

The US Air Force is the largest operational energy consumer within the Department of Defense primarily due to aviation fuel use. Military pilots can play important roles in saving aviation fuel by flying aircraft in an eco-friendly manner. According to the theory of planned behavior (TPB), intention is the major predictor of behavior. This study tests two models based on TPB for understanding cargo pilots’ eco-friendly intentions when they conduct channel or logistics missions. The study found that attitude, subjective norm, and perceived behavior control were significant antecedents to intention in a multiple regression with aggregated scales.

Organizational Dissonance In The Context Of Organizational Decline And Turnaround Of A Security Printer: A Quantitative Case Study, Tina Marie Ramirez-Dominguez

Theses and Dissertations

The purpose of this non-experimental, quantitative study was to examine organizational identity dissonance experienced by an organization's social actors in the context of organizational decline and turnaround utilizing factor structures from five years of pre-existing, employee surveys to determine whether differences in factor scores occurred over the 5-year time frame. Organizational identity dissonance is the psychological stress or discomfort experienced by an organization's social actors from holding two or more contradictory attitudes, beliefs, or behaviors (McLead, 2008) in relation to the organization's identity. A social actor is an individual participating in a communal environment (Whetten & Mackey, 2002). A communal …