Blue-Collar Job: Stress And Job Satisfaction., Andressa Mesquita Cabral Silva

Business ETD Collections

The purpose of the following research is to analyze the effects of motivational factors on blue-collar job satisfaction and also present factors that play an important role in increasing employee satisfaction at the workplace. In return, satisfied employees can help improve organizational performance. The review of the academic literature showed that motivation at work is motivated by the level of job satisfaction of employees. Therefore, organizations that recognize the importance of satisfied workers are more probable to create a flexible, loyal, and creative workforce. To assess the levels of stress and satisfaction in the workplace, a questionnaire was applied among …

Stakeholder Preservation Or Appropriation? The Influence Of Target Csr On Market Reactions To Acquisition Announcements, Li Tong, Heli Wang, Jun Xia

Research Collection Lee Kong Chian School Of Business

This study examines how target corporate social responsibility (CSR) affects the economic gains for acquirers, as reflected in market reaction to acquisition announcement, from two distinct perspectives: stakeholder preservation versus stakeholder appropriation. The stakeholder preservation perspective suggests that positive market reaction to an acquisition stems from potential new value creation by honoring implicit contracts and maintaining good relationships with target stakeholders. By contrast, the stakeholder appropriation perspective posits that positive market reaction is primarily derived through wealth transfer to acquirers by defaulting on implicit contracts with target stakeholders. Using a dataset of acquisitions in the US, we find that target …

The Attractiveness Advantage At Work: A Cross-Disciplinary Integrative Review, Kelly A Nault, Marko Pitesa, Stefan Thau

Research Collection Lee Kong Chian School Of Business

Compared with people of average attractiveness, the highly attractive earn roughly 20 percent more and are recommended for promotion more frequently. The dominant view of this “attractiveness advantage” is one of taste-based discrimination, whereby attractive individuals are preferred without justification in economic productivity. We conduct a comprehensive review of research on attractiveness discrimination, finding relatively more evidence that this phenomenon constitutes, to some extent, statistical (as opposed to solely taste-based) discrimination, in which decision makers assume that attractive people are more competent and discriminate based on instrumental motives. We then review research that speaks to whether decision makers might be …

The “Right” Recipes For Security Culture: A Competing Values Model Perspective, Hwee-Joo Kam, Thoma Mattson, Dan J. Kim

Management Faculty Publications

This study argues that the effect of perceived organizational culture on the formation of security-related subjective norms and the level of compliance pressure will vary based on how the employees perceive their organization’s cultural values. These perceptions reflect on the assumptions and principles that organizations use to guide their security-related behaviors. To make these arguments, we adopt the competing values model (CVM), which is a model used to understand the range of organizational values and resulting cultural archetypes.

Growth Mindset For Human Resource Development: A Scoping Review Of The Literature With Recommended Interventions, Soo Jeoung Han, Vicki Stieha

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Although the concept of mindsets is relatively ubiquitous in the common press and well-studied in the education literature, the idea of a growth mindset, rooted in implicit theories is less represented in human resource development (HRD) scholarly literature. Given that absence, the purpose of this paper is to investigate the effects of a growth mindset on HRD outcomes. To achieve this purpose, we conducted a scoping literature review including research conducted globally and in a wide variety of organizations. Based on the empirical findings, we discuss three categories of HRD outcomes of mindsets: (a) individual-level outcomes (e.g., work engagement, creativity, …

The Squeaky Wheel Gets The Oil? On The Interpersonal Effects Of Boredom Expression, Manuel F. Gonzalez

Dissertations, Theses, and Capstone Projects

I explored how people react to employees who express boredom at work. I consider boredom expression as a social signal that the current situation does not adequately stimulate the expresser. The expression may then propel others to help stimulate the expresser, depending partly on others’ initial appraisals and reactions to the expression, and on the surrounding context. In Study 1, using qualitative surveys, I uncovered various affective, cognitive, and behavioral reactions to employees who expressed boredom. In Study 2, using experimental vignettes, I manipulated the emotion expressed by a “subordinate” (boredom, enthusiasm, or no emotion) and the manager’s beliefs about …

Agility Measurement For Large Organizations, Jeremy R. Geiger

Theses and Dissertations

There is an ongoing demand for organizations to become more agile in order to prosper amongst their competitors. Many organizations, including the United States Department of Defense (DoD), have declared a renewed focus towards organizational agility. This research begins by providing a suitable and formal definition of organizational agility (OA) by exploring and analyzing relevant scholarly literature on the subject. Existing methods to measure OA are examined and summarized, and their current limitations are highlighted. Previous studies to find characteristics associated with organizational agility are examined and the Q-sort method was employed to discover, analyze and eliminate redundant items from …

An Investigation Of The Effects Of Information System Literacy And Business Process Management On Organizational Performance, Ozel Sebetci

Journal of Global Business Insights

Information systems bring about many innovation opportunities for organizations. However, there are also several factors affecting these opportunities that need to be investigated. Therefore, taking this necessity as a starting point, the present study was conducted to provide an insight into the associations between Information Systems Literacy (ISL), and the analytical approach, as well as Business Process Management (BPM) usage and organization performance. To this end, a structural model has been developed to define the link between design, methodology and approach structures and study the mediating effect on the relationship between ISL, analytical approach, BPM, and organization performance. A questionnaire …

Restore Your Sense Of Control — Despite The Pandemic, Eric M. Anicich, Trevor A. Foulk, Merrick R. Osborne, Jake Gale, Michael Schaerer

Research Collection Lee Kong Chian School Of Business

The coronavirus pandemic has wrought unprecedented levels of personal and professional upheaval upon many employees. It may irrevocably transform how we work, communicate, eat, shop, date, and travel. Clearly, these are not “normal” times. And yet, society continues to move forward.

Minding The Gap: Asymmetric Effects Of Pay Dispersion On Stakeholder Engagement In Corporate Environmental (Ir)Responsibility, Ying Zhang, Li Tong, Ji Li

Research Collection Lee Kong Chian School Of Business

How does pay dispersion affect corporate environmental performance? Building on the tournament effect and equity perspective, we theorize that vertical pay dispersion and horizontal pay dispersion can impinge on corporate environmental performance. We develop the theoretical argument that vertical pay dispersion is negatively related to corporate environmental responsibility (CER) and positively related to corporate environmental irresponsibility (CEIR) due to the tournament competition among executives, and that horizontal pay dispersion is negatively related to CER and positively related to CEIR due to the unjust sense among executives. We then delve into the asymmetric effects of vertical pay dispersion and horizontal pay …

Employee Personality Traits And Reactions To Psychological Contract Breach In The Lebanese Context, Suzan Salim Al Kadi, Nasser Fathi Easa

BAU Journal - Society, Culture and Human Behavior

The aim of this paper is to examine the influence of employee personality traits on the response to a psychological contract breach within the Lebanese context. It specifically examines the influence of various typologies on job satisfaction, trust, loyalty, organizational commitment, and delves deeper into the result of having the psychological contract breached. A total of 30 comprehensive interviews were conducted in order to examine employee reactions to breach of the psychological contract, along with a qualitative analysis of their personality according to the Big Five personality trait model. The findings demonstrate that the concept of a “psychological contract” is …

Workgroup Diversity And Employees Work Performance: Insights Into Lebanon, Ghassan Raad, Nasser Fathi Easa

BAU Journal - Society, Culture and Human Behavior

Purpose - The aim of the current study is to examine the relationship between workgroup diversity and employee work performance in Lebanon.

Design-Methodology-Approach – The study used a sample of 187 employees from 18 service organizations in Lebanon that employ diverse workgroups, and a convenience sampling technique was employed as well. Nevertheless, the respondents were requested to designate their level of agreement or disagreement with a number of statements using 5 points Likert scale, which was divided into two sections, comprised of 57 questions.

Findings - The results have shown that there was a significant and positive relationship between workgroup …

Human Factors Analysis Of Marine Accidents Based On Hfacs By Nvivo, Chen Liu

World Maritime University Dissertations

No abstract provided.

The Masks We Wear In The Workplace Masquerade: An Examination Of Antecedents Of Facades Of Conformity And The Impact Of Abusive Supervision, Kevin Sansberry Ii

Dissertations

Years of research conducted into abusive supervision (Tepper, 2000) have provided a greater understanding of how abusive supervision impacts workers including various negative outcomes as well as employee coping mechanisms. One of the possible ways that an employee may respond to abusive supervision is feigning their agreement with organizational values. The literature is somewhat deficient, however, in examining the manifestation of these facades of conformity (Hewlin, 2003). In this study, the relationship between abusive supervision and facades of conformity was examined, as well as several moderators of this relationship. The results indicated that abusive supervision was positively and significantly related …

Talent Retention: An Empirical Examination Of A 21st Century United States Department Of Agriculture, James Ellis Jordan Jr

Dissertations

Federal organizations at all levels are experiencing difficulty retaining talented employees and must examine current strategies to retain talented high performing employees. Thirty-one percent of government-wide employees will be eligible to retire by 2022 (GAO, 2019). As a result, government organizations need to examine generational expectations and values related to talent retention, which may prove beneficial when developing strategies for the current workforce. Semi-structured interviews were conducted with twenty-five Generation X and millennial federal government employees to gain an in-depth understanding of their insights related to talent retention in the federal government context. Additionally, supplemental quantitative data were collected that …

Global To Local: Creating 'Glocal' Links For Diplomacy, Rhonda S. Binda

Open Educational Resources

Over the past few years, “smart cities” have led in leveraging technology to modernize their services and infrastructure— and have emerged on the global stage on key issues of international concern. In 2017, Hidalgo and Horacio Rodríguez Larreta, Mayor of Buenos Aires, spearheaded the Urban 20 (U20), a platform for major cities in G20 countries to bring their “urban perspective” to the G20 member states in tackling common problems, showcasing their innovative approaches leveraging emerging technologies at the local level to tackle global issues. In April 2018, mayors from 20 cities signed the U20’s first Joint Declaration; six months later, …

Business Education: How Culture And Leadership Impact Organizational Outcomes, Joyce Lemay, Chris Kaiser

Business Faculty Publications

Leadership and organizational culture influence the outcomes of any business. Many companies look at various information to measure results but may not know how to manage the information or interpret it in a way to make ethical and effective decisions. Many organizational cultures are broken and leadership needs to better understand how culture impacts the required outcomes. This article reviews the demands of a broken culture and creative ways to impact culture to ensure effective organizational outcomes. In times of crisis, like COVID-19, organizational culture can direct, redirect, or worsen the desired outcomes. The ability to analyze, understand and positively …

Trust Issues: A Case Study Of The Relationship Between Trust And Reform Implementation, Courtney R. Wilson

Educational Leadership & Workforce Development Theses & Dissertations

Reform creation and implementation tends to focus on the mechanics needed to ensure intended outcomes are achieved. School relationships are affected by the tension caused by reform implementation. Research suggests trust among teachers and between teachers and their administrator affects the way teachers make sense of, implement, and use new reform efforts. Given the demands reforms place on schools, trust has the potential to impact and encourage the implementation of reform and the maintenance of relationships. A qualitative case study method was used to decipher the impact trust plays in the implementation of reform. The concept of trust is used …

Local Workforce Development, Federally Legislated Purposes, And A Systemigram: A Mixed-Methods Study, Tracey A. Regenold

STEMPS Theses & Dissertations

The public system of workforce development has existed for over 45 years, yet there are still issues with adequate skill-building, training, and employment for the vulnerable populations the system is mandated to serve. This study first used a modified Delphi method to survey a sample of executive directors and board members of local workforce development areas regarding the proper systems design needed to fulfill the purposes of current federal legislation. Subsequently using a visual representation of an “ideal” local workforce development area, participants were then interviewed and asked about the utility of such a model for strategic planning and systems …

Scaling Big In India: Leveraging Behavioral Science To Help Feed Millions, Gita V. Johar, Shilpa Madan, K. Ganesh

Research Collection Lee Kong Chian School Of Business

A look at how a community kitchen initiative in India used insights from behavioral science to rapidly scale its services, delivering 4.5 million meals to homeless migrant workers even as the country instituted the world’s largest lockdown to combat COVID-19.

Power To The People? The Limits Of Equality-Based Involvement In Managing Strategic Change, Daniel Z. Mack

Research Collection Lee Kong Chian School Of Business

Existing research has highlighted the importance of involving a wide representation of organizational members in the strategic change process to manage it effectively. We conducted a real-time inductive study of a strategic change at an organization in the hotel industry. Our findings suggest that the equality-based involvement – designed to promote equal opportunities for voice among employees – unintendedly undermined the implementation of strategic change. Although wide organizational involvement provided frontline employees with greater voice and autonomy, it also instilled greater fear in middle managers due to more escalating complaints to top management and newly created constraints in middle managers’ …

Effects Of Situation Descriptions On The Construct-Related Validity Of Construct-Driven Situational Judgment Tests, Philipp Christopher Schaepers, Jan-Philipp Freudenstein, Patrick Mussel, Filip Lievens, Stefan Krumm

Research Collection Lee Kong Chian School Of Business

Despite the common belief that situation descriptions in SJTs are central to the measurement of targeted constructs, recent studies demonstrated that omitting situation descriptions had only minor effects on SJT performance and validity. However, these results might be due to the fact that traditional SJTs often fail to assess well-defined constructs. So, we aimed to examine the relationships between construct-driven SJT scores with and without situations and self- and peer-rated personality dimensions (N = 158). Results revealed almost no difference in construct-related validity between both versions. The conscientiousness facet emerged as the only exception, for which the SJT scores without …

Gaya Kepimpinan Dan Cabaran Pegawai Polis Wanita, Mohd Jailan Norizzati

Student Works (2020-2029)

Penyelidikan ini menggunakan pendekatan kaedah gabungan (mixed methods) yang dijalankan bertujuan untuk mengenalpasti serta mendapatkan kefahaman yang menyeluruh berkaitan amalan gaya kepimpinan wanita dalam menggalas tanggungjawab sebagai pegawai polis. Selain itu, kajian ini juga dijalankan bagi mengenalpasti cabaran yang dihadapi oleh responden sepanjang penglibatannya dalam profesion maskulin ini. Seramai 345 pegawai polis wanita Polis Diraja Malaysia (PDRM) yang terlibat dalam kajian soal selidik yang dijalankan termasuk temu bual bersama 10 responden diperingkat pegawai kanan dan pegawai rendah. Teori kajian ini memberi tumpuan kepada tiga gaya kepimpinan utama iaitu Kepimpinan Transformasi, Transaksi dan Laissez-faire. Instrumen Kepimpinan Multifaktor (MLQ) digunapakai sebagai instrumen …

Threat Of Technological Unemployment, Use Intentions, And The Promotion Of Structured Interviews In Personnel Selection, Kevin P. Nolan, Dev K. Dalal, Nathan Carter

Personnel Assessment and Decisions

Meehl (1986) proposed that an important factor underlying professional decision makers’ resistance to standardized decision aids is threat of technological unemployment – fear that using the practices would reduce the perceived value of their employment. Nolan, Carter, and Dalal (2016) provided initial support for threat of technological unemployment being a factor that contributes to practitioners’ reluctance to adopt scientifically meritorious standardized hiring practices. This study serves to further develop the theory of threat of technological unemployment in personnel selection by (a) replicating the findings of our earlier research using a within-subjects methodology that is more generalizable to the cognitive processes …

Leader Influence: A Research Review Of French & Raven’S (1959) Power Dynamics, Mary Kovach

The Journal of Values-Based Leadership

After reviewing nearly 70 years of research, this manuscript seeks to compile study results to better understand leader influence by employing French and Raven’s (1959) power dynamics. Divided into two categories (i.e. formal and informal), these five power dynamics include referent, expert, legitimate, coercive, and reward power. Each power dynamic is categorized accordingly and dissected between scholarly research and applicable workplace settings between supervisors (i.e. leaders) and employees. Behavioral outcomes from a subordinate standpoint are discussed, and this manuscript concludes that the power dynamic that characterizes different workplace relationships between supervisors and employees has significant effects on work productivity and …

Organizational Intentions Versus Leadership Impact: The Flexible Work Experience, Susan R. Vroman

The Journal of Values-Based Leadership

Working mothers with dependent aged children currently represent a significant portion of the workforce. In order to attract and retain this valuable demographic, employers are introducing and maintaining flexible work arrangements (FWA) to enable employees to manage their work and life commitments. However, having an FWA program and effectively supporting it are not synonymous, and this bears impact on employees. This article highlights opportunities and implications for FWA management based on findings from a recent New England healthcare organization case study which illustrates how working mothers experience enacted flexible work arrangement policies. This article identifies methods for organizations and managers …

People Analytics And Disruptive Technologies Are Transforming Human Resources Roles, Madhu Bala Sahoo

Southwestern Business Administration Journal

Human Resources Information Systems that collect, store, and analyze people data are beginning to view the role of people analytics and other related technologies favorably as they provide new, timely and objective insights which aid in bringing about a transformational change in the roles of HR. People analytics is thus an excellent platform for HR to achieve its long awaited ‘Strategic Partner’ role. Organizations of all sizes and types are adopting and adapting to people analytics. Several well-known companies have recently demonstrated the benefits of using people analytics for HR functions. However, people analytics is not without roadblocks of unethical …

An Evaluation Of Three Online Chatbots, Mahesh Vanjani, Jamison Posey, Milam Aiken

Southwestern Business Administration Journal

Chatbots enable machines to emulate human conversation. While research has been done to examine how human-like communication with chatbots can be, heretofore comparisons of the systems with humans have not accounted for abnormal behavior from the users. For example, the people using the chatbot might be lying or trying to, in turn, imitate a computer’s response. Results of a study comparing transcripts from three chatbots and two humans show that student evaluators were able to correctly identify two computer transcripts, but failed on one. Further, they incorrectly guessed that one of the humans was a chatbot. The study also presents …

Training To Develop Academic Advisor Efficacy And Workforce Readiness, Jessica Powers

Dissertations

The competitive workforce views training as an investment in human capital, which is seen as its most valuable asset. In order to meet labor demands of tomorrow, the workforce will depend on higher education to educate workers. This will put academic advisors and the training they receive further in the spotlight, as they play a meaningful role in student success. Training has been shown to increase occupational self-efficacy and impact employee performance, but empirical research is lacking from the advisor perspective to explore their perception of training and occupational self-efficacy. In a study of N = 108 of faculty and …

Student-Run Agencies: A Guideline For Agency Survival, Brooke Borgognoni

Graduate Theses and Dissertations

The purpose of this paper is to study 110 student-run agencies (including advertising, public relations, integrated/digital marketing, communications, and graphics and/or design) in the U.S. by analyzing how they currently operate, what practices exist in the agencies for learning, growth, and continuation and how leadership roles of students and advisors influence the agency. This project built upon past studies of student-run agencies and expanded on the topic using the evolutionary theory of a firm by analyzing factors that determine whether it appears that a student-run agency might dissolve or last. This was determined by measuring the faculty advisor involvement level, …