Organizational Behavior and Theory Commons^™

Smart Cities: A Review Of Managerial Challenges And A Framework For Future Research, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

The term 'Smart City' (SC) is often defined in relation to how well a city uses digital technology to improve the efficiency of urban services and to create sustainable, liveable communities. Building such a city where people are co-creators of SC policies is a contested endeavour. Its successful management is enormously complex due to numerous challenges such as implementation problems that may arise at the governance and administration level when roles, responsibilities and success criteria are poorly defined; in terms of budgeting and funding constraints; and/or at the level of collaborative stakeholder management to get buy-in from citizens, private sector …

Applying Coleman’S Boat In Management Research: Opportunities And Challenges In Bridging Macro And Micro Theory, Amanda Cowen, Floor Rink, Ilya R. P. Cuypers, Denis Gregoire, Ingo Weller

Research Collection Lee Kong Chian School Of Business

Over the years, ongoing conversations in Academy of Management Journal—and the broader management literature—have emphasized the value of research that bridges the macro and micro domains (Hitt, Beamish, Jackson, & Mathieu, 2007; Molloy, Ployhart, & Wright, 2011; Morgeson & Hofmann, 1999; Paruchuri, Perry-Smith, Chattopadhyay, & Shaw, 2018). Calls for cross-boundary work typically argue that bridging these two domains is required to understand and solve the complex management issues that societies face (George, Howard-Grenville, Joshi, & Tihanyi, 2016; House, Rousseau, & Thomas-Hunt, 1995; Kozlowski & Klein, 2000). Responses to the organizational challenges posed by the COVID-19 pandemic, or to societal problems …

Why, How, And When Divergent Perceptions Become Dysfunctional In Organizations: A Motivated Cognition Perspective, Zhanna Lyubykh, Laurie J. Barclay, Marion Fortin, Michael R. Bashshur, Malika Khakhar

Research Collection Lee Kong Chian School Of Business

Decades of research has demonstrated that people can arrive at starkly different perceptions in the same social situations. Divergent perceptions are not inherently dysfunctional. However, if divergent perceptions are not managed effectively, they can have deleterious effects that can undermine functioning in the workplace. Drawing on a motivated cognition perspective, we outline why divergent perceptions may emerge as well as overview the benefits and drawbacks of divergent perceptions in organizational contexts. Next, we highlight the complexities associated with divergent perceptions in the workplace, including why, how, and when divergent perceptions may become dysfunctional. We also showcase theoretical insights from a …

The Effects Of Team Surface-Level Diversity On Creativity & Innovation, Roman Mitchell

Faculty Publications

During the last 20 years, the global marketplace has become more competitive due to increased globalization, aggressive market competition, and changing customer demands. This has forced organizations to assemble teams with diverse knowledge, skills, and abilities to remain competitive. However, previous meta-analytic investigations examining the relationship between team surface-level diversity (i.e., race or gender identity), creativity, and innovation have indicated a small negative relationship. Despite the said positive effects of team diversity, theory and empirical evidence suggests that increased surface-level team diversity leads to decreased team collaboration, team cohesion, and diminished creativity and innovation (Bell, 2007).

This study explores the …

Privacy Considerations For Online Advertising: A Stakeholder’S Perspective To Programmatic Advertising, Dylan A. Cooper, Taylan Yalcin, Cristina Nistor, Matthew Macrini, Ekin Pehlivan

Business Faculty Articles and Research

Purpose

Privacy considerations have become a topic with increasing interest from academics, industry leaders and regulators. In response to consumers’ privacy concerns, Google announced in 2020 that Chrome would stop supporting third-party cookies in the near future. At the same time, advertising technology companies are developing alternative solutions for online targeting and consumer privacy controls. This paper aims to explore privacy considerations related to online tracking and targeting methods used for programmatic advertising (i.e. third-party cookies, Privacy Sandbox, Unified ID 2.0) for a variety of stakeholders: consumers, AdTech platforms, advertisers and publishers.

Design/methodology/approach

This study analyzes the topic of internet …

Decision Making In International Supply Chain Investment, Noah Quint Curtin

Undergraduate Theses, Capstones, and Recitals

In this paper, supply chain decision-makers where and how to internationally invest into supply chains. I focus on outside institutional factors, and intra-firm behavioral factors that affect where and how they invest. I first review the literature on international investment at large. Later for my part of the research, I conduct a series of semi-structured interviews with international supply chain decision-maker primarily in Denver to better understand their processes. I find that they value business models higher than “hunches”, but also that tacit knowledge and relationships play an important role in their processes.

Healing Racial Injustice With Mindfulness Research, Training, & Practice, Danielle "Danae" Laura

Mindfulness Studies Theses

This thesis offers a collection of authors and studies in support of improved research, training, and practice connecting mindfulness with racial justice through intergroup applications. The paper identifies barriers at work (e.g., colorblindness, spiritual bypass, white fragility, and implicit bias) in contemplative science, Western Buddhist communities, and secular mindfulness centers, which block the sizeable contributions possible in studying the intergroup application of mindfulness practice—specifically Lovingkindness Meditation, among others—when used as an intervention with anti-racist aims. Through secondary qualitative research, I reviewed six key works from Black authors on mindfulness and race, as well as six sample studies on the prosocial …

Chief Loophole Officer Or Chief Legal Officer: Inside Lehman Brothers—A Film Case Study About Corporate And Legal Ethics, Garrick Apollon

St. Mary's Journal on Legal Malpractice & Ethics

This Article discusses the continuing legal education (CLE) visual advocacy documentary-style program, which Garrick Apollon (author of this Article) researched and developed. The case study for this CLE documentary-style program is the film Inside Lehman Brothers—a documentary film by Jennifer Deschamps which chronicles the story of the Lehman whistleblowers. The film presents Mathew Lee, former senior vice president overseeing Lehman’s global balance sheet; Oliver Budde, former in-house counsel (associate general counsel) of the Lehman Brothers; and the racialized female mid-tier manager whistleblowers, who all paid a steep price in the 2008 American subprime mortgage crisis, while many of the …

Leading From The Inside Out: A Meta-Analysis Of How, When, And Why Self-Leadership Affects Individual Outcomes, Kevin Knotts, Jeffery D. Houghton, Craig L. Pearce, Huaizhong Chen, Greg L. Stewart, Charles C. Manz

Faculty & Staff Scholarship

Whereas the predominance of leadership research has focused upon top-down influence processes, we examine the process of leading from the inside out, i.e., self-leadership. Based on a meta-analysis of 57 effect sizes and 16,493 observations, the overall results suggest that self-leadership is positively and strongly related to individual outcomes (ρ = .38). Results also help to clarify when self-leadership is most effective relative to outcome type, showing a stronger relationship between self-leadership and creativity/innovation than between self-leadership and task performance. We further explore the incremental value of cognitive self-leadership strategies over and above basic behavior-focused self-leadership. Our findings suggest that …

Going Backstage: Examining Justice Perceptions Of Electronic Performance Monitoring, Maurice Harris

Electronic Theses and Dissertations

Organizations are rapidly adopting emerging technologies, popularly known in the media as “bossware,” that track the behaviors of employees. The use of these technologies to monitor worker performance is known as electronic performance monitoring (EPM) in the academic literature. EPM systems increasingly utilize advanced algorithms, equipping companies with the capabilities to expose employees' actions, thoughts, and feelings. Prior research on EPM has focused mainly on the reactions of front-line workers, ignoring the perceptions of employees who work at different hierarchical levels within their organizations. An organizational justice perspective is used to examine how a company’s decision to grant employees the …

Working Here, There, And Everyware: The Impact Of Virtual Work On Employee Belonging, Martha Davis

Electronic Theses and Dissertations

Globalization, improvements in information and communications technologies, and the COVID-19 outbreak have increased the prevalence of virtual work arrangements. This change in the workforce presents both opportunities and challenges to employees and their organizations, transforming how organizations operate and how workers interact with each other. This shift to more virtual work has a high likelihood of impacting other fundamental human motivations, such as the need to belong, which has significant implications for an employee’s well-being and the broader organization’s health. This study asks the question: How do collaborative technologies impact virtual employee belonging? The study proposes a conceptual framework of …

Response And Rebuttal To "Comment On: Risk Factors For Workplace Encounters With Weapons By Hospital Employees" In Public Health In Practice; 3 (2022) 100256 By Chidinma Okani And Carmen Black, James D. Blando, Chalsie Paul, Mariana Szklo-Coxe

Community & Environmental Health Faculty Publications

No abstract provided.

An Empirical Study Of Alumni Relations In Technology Enterprises, Chen Geng

Fordham Dissertations and Theses

Enterprises play an important role in the development of society, economy, and sci-tech innovation, especially the technology enterprises, the way of organization and production has changed dramatically, relying on highly qualified personnel to promote technology innovation and human progress through intellectual creation. That makes enterprise a pivotal carrier of social relations transition. It is impossible to depend on formal systems entirely for enterprises managing business and technological activities because of the uncertainty existing in development and innovation. Enterprises need various tangible and intangible resources relying on social networks.

The alumni social networks are essential for promoting the innovation of technology …

Workaholism Development As A Self-Efficacy Behavior Among Black Women In The Workplace, Tiffany Nicole Johnson Lemon

Walden Dissertations and Doctoral Studies

Understanding how workaholism develops in Black women and the role organizational culture plays in its development, specifically individuals who work in predominantly White organizations, is needed to address this phenomenon. Data were gathered from individuals who identify as Black women and are self-proclaimed workaholics who work in settings comprised predominantly of White employees. Understanding workplace culture and the events that may lead to behavioral changes has been limited, specific to the minority group of Black women. The key research questions investigated the development of workaholism in Black women who work in predominantly White organizations and the role organizational culture plays …

Physician Authentic Leadership As Health Care Managers And Its Impact On Subordinates’ Ethical Strength, Eddie M. Christian

Walden Dissertations and Doctoral Studies

Physicians exercising the characteristics of authentic leaders may be better equipped to affect the ethical strength of health care staff and provide a vehicle for reducing corruption in the health care industry. This position suggests that physicians practicing with these particular qualities are more effective than those who are not genuine, transparent, or committed to maintaining emotional balance in their work relations. The purpose of this quantitative correlational study was to determine whether physician authentic leadership (AL) moderated the relationship between physician emotional intelligence (EI) and the moral potency of their billing and codes managers. Survey data were collected from …

Hope's Moderating Effects On Crisis Workers' Meaning In Work And Turnover Intentions, Rachel Alexis Drosdick-Sigafoos

Walden Dissertations and Doctoral Studies

High turnover in the human services field has been a widespread issue, with the annual turnover rate above 31% from 2015 to 2019. Such turnover disrupts client care and burdens workers who stay, increasing turnover intentions among remaining team members. Researchers have examined turnover risk factors, with meaning in work emerging as a reliable protective factor against turnover intentions. This study was conducted to assess the relationship between meaning in work in turnover intentions, hope and turnover intentions, and whether hope moderated the relationship between meaning in work and turnover intentions among crisis-serving human services professionals (HSPs). A quantitative, cross-sectional, …

A Text Analysis Of Meaning In Research On Gender, Language, And Leadership, Samantha Faith Weissrock

Walden Dissertations and Doctoral Studies

Focusing on gender and leadership research, the purpose of the study was to examine discursive messages used in research text regarding gendered leadership to explore the phenomenon of word usage and language structure. The study employed critical discourse analysis as the framework and methodology, a specific cross discipline approach to discourse analysis primarily concerned with language’s innate ability to change and take on new meaning over time. Leveraging texts available in scholarly, peer-reviewed publications dedicated to the intersection of gender and leadership in juxtaposition to the final issue of the same publication have previously focused on intersection of women in …

The “Office Of The Ciso”: A Framework For Chief Information Security Officers, Yael Nagler, Christophe Veltsos

Computer Information Science Department Publications

As we enter 2022, cybersecurity continues to challenge corporations and their CISOs. The sophistication of cyberthreats coupled with an evolving digital landscape has resulted in increased complexity and expanded responsibilities for the CISO. Simply put, there is greater scrutiny, greater regulation, greater complexity, and greater scope than ever before. To respond to these changes, CISOs must organize their “Office of the CISO” to meet the expectations and deliver for their organizations. Whether the CISO has a staff of three or thirty and whether they are prepared or not, these elements are being increasingly expected of CISOs. You can think of …

Lived Experience Of Female Veterans And Civilian Workplace Integration, Angela Karnes Padron

Walden Dissertations and Doctoral Studies

This phenomenological study used Social Identity Theory (SIT) to explore the lived experiences of female veterans throughout their military transition phases to their postmilitary experiences, including successfully obtaining civilian employment. The purpose was to increase understanding of the unique experiences and needs of females during this transition and learn the success factors leading to gaining employment. This can help deter the increasing unemployment, depression, stress, and anxiety rates for female veterans. The social identities while in the military and postmilitary were studied to understand the catalysts to female transition issues. A semistructured interview was conducted with eight female veterans that …

Servant Leadership On Burnout Among Physicians In Residency Training, Karen Grant-Hewitt

Walden Dissertations and Doctoral Studies

Physicians in residency training (PIRTs) in the United States are facing extreme burnout. The prevalence of burnout among physicians in residency training may cause adverse consequences such as medical malfeasance, alcoholism, or suicide due to physical and mental exhaustion. The purpose of this study was to analyze the servant leadership style of physician trainers and burnout among PIRTs in academic medical centers in the United States to ultimately increase wellness and thereby mitigate burnout. Servant leadership was the theoretical foundation for this study. This research investigated whether servant leadership characteristics of physician trainers played a statistically significant role in burnout …

Resources, Demands, Engagement, And Resilience As Factors Limiting Human Resource Professional Burnout, Pamela A. Maurer

Walden Dissertations and Doctoral Studies

Imbalances where job demands exceed available resources have been determined to cause employee burnout in the workplace. The relationship between job demands and available resources on burnout among human resource (HR) professionals has not been fully researched. Further, the impact of increasing available resources to meet job demands on fostering work engagement and supporting employee resilience to reduce burnout has not been fully explored. The purpose of this quantitative study was to examine if job demands and available resources predict burnout among HR professionals. The framework was based on job demands-resources theory and conservation resources theory. The Job Demands-Resources Scale, …

Leadership Experiences With Organizational Infrastructure In Early Childhood Mental Health Consultation Programs, Latia Greer

Walden Dissertations and Doctoral Studies

Lack of buy-in is a critical factor when initiating organizational change. Although changes are necessary for growth and sustainability, leadership can be met with resistance. Early childhood mental health consultation is a solution-focused intervention to support early childcare providers and educators to improve child outcomes. The implementation of the program requires a well-defined operational model to have greater effectiveness and efficiency. The present case study explored the leadership experience of buy-in to change during the implementation of an early childhood mental health consultation school-based program in a nonprofit organization in the Midwest region of the United States. The Baldrige Excellence …

Increasing Nurse Leader Knowledge And Awareness Of Information And Communication Technologies, Cory Stephens

Walden Dissertations and Doctoral Studies

Due to the recent coronavirus disease (COVID-19) pandemic, rapid technological innovation and nursing practice transformation exposed a deepening divide in the knowledge and awareness of information and communication technologies (ICT) among nurses. This technological skills gap undermines the benefits of ICT to nursing practice such as increased nurse satisfaction, improved care quality, and reduced costs. Nurse leaders are positioned to promote the use of ICT among nurses but may suffer from the same knowledge deficit of ICT as their followers. Guided by Locsin’s technological competencies as caring in nursing theory, Staggers and Parks’ nurse-computer interaction framework, and Covell’s nursing intellectual …

Strategies To Enhance Leadership Development Of Midlevel Managers, Elizabeth Wiebe

Walden Dissertations and Doctoral Studies

Organizational executives annually invest more than $50 billion in leadership development worldwide. Nonetheless, human resources (HR) managers are concerned that leadership development initiatives prove inadequate in delivering learning outcomes equal to the investment, leaving midlevel managers ill-prepared to lead. Guided by experiential learning theory, this qualitative multiple-case study was conducted to explore strategies HR managers use to enhance the leadership development of midlevel managers. A purposeful sample included three HR managers from three organizations located in a west coast metropolitan area in Canada who successfully implemented leadership development strategies. Data were collected from semistructured interviews and organizational documents. Informed by …

The Acquisition Of Capabilities: How Firms Use Dynamic And Ordinary Capabilities To Manage Uncertainty, Kris Irwin, Collin Gilstrap, Paul Drnevich, Manoj Sunny

Management Faculty Publications

How organizations utilize capabilities to achieve competitive advantage and improve performance has received an abundance of scholarly attention. Both ordinary and dynamic capabilities (DC) enable organizations to achieve higher performance when leveraged appropriately and under favorable conditions. The complexity of an organization's motives for why and how different capabilities are acquired drives us further to explore what complementarities organizations might achieve and under what contexts. Specifically, we explore how firms engaging in mergers and acquisitions (M&A) to acquire dynamic and/or ordinary capabilities experience different market reactions and levels of short- and long-run value creation given environmental uncertainty. Our results support …

Lessons From Psychology For Law Practice Management, Peter Glenn

Faculty Scholarly Works

No abstract provided.

The Effects Of Antecedents And Mediating Factors On Cybersecurity Protection Behavior, Ling Li, Li Xu, Wu He

Information Technology & Decision Sciences Faculty Publications

This paper identifies opportunities for potential theoretical and practical improvements in employees' awareness of cybersecurity and their motivational behavior to protect themselves and their organizations from cyberattacks using the protection motivation theory. In addition, it contributes to the literature by examining additional variables and mediators besides the core constructs of the Protection Motivation Model (PMT). This article uses empirical data and structural equation modeling to test the antecedents and mediators of employees' cybersecurity motivational behavior. The study offers theoretical and pragmatic guidance for cybersecurity programs. First, the model developed in this study can partially explain how people may change their …

Community College Employee Perceptions Of The Four-Day Schedule As A Community College Institutional Strategy, Mitchell Holder

Murray State Theses and Dissertations

In the face of enrollment declines (American Association of Community Colleges [AACC], n.d.; Barrington, 2020; Schwartz, 2020) and state funding cuts (Lorenzo, 2018), community colleges search for institutional strategies to gain competitive advantages in student recruitment and enrollment management. The four-day schedule has been used by a number of community colleges and four-year colleges as an institutional strategy to reduce costs (Cardinale, 2013; Chen, 2020; Moltz, 2008), improve employee morale (Ellen, 2011; Toppo, 2018; Wallace, 1981), and increase productivity (Bothwell, 2019; Ellen, 2011). Some institutions have adopted the four-day schedule believing it would provide a competitive advantage in student recruitment …

Newcomer Adjustment And Affective Commitment: A Two-Wave Moderated Mediation Model, Shay Norris

Electronic Theses and Dissertations

As job and career changes continue to increase in the post-pandemic work environment, new employees are not staying in their roles long enough to identify with their organization, causing high turnover in the first few months of employment. To address these problems, there is increasing evidence that providing resources and support during the socialization process will increase employee commitment, retention, and organizational performance. I propose that an integrated theoretical framework combining Socialization Resources Theory (SRT) and Job Demands-Resources Theory (JD-R) is best suited to explain the relationship between newcomer adjustment and affective commitment. A moderated-mediation model is developed and tested …

Nonparent-Friendly Work Climate & Parental Role Value: An Updated Approach To Understanding Nonparent Work Experiences, Andrew Lutz

Wayne State University Dissertations

First, the present study entails a theoretically guided examination of relationships between nonparent-friendly organizational climate (NPFC) and important outcomes among nonparent workers. Second, the present study explores the role of social-identity theory in understanding nonparent work experiences by examining and comparing the function (i.e., moderation effect sizes) of parental role values and parental expectations (i.e., childfree status) on relationships between NPFC and outcomes including affective commitment. Third, the present study compares the relevance of NPFC and singles-friendly culture in the prediction of outcomes among nonparent workers. Lastly, the present study examines the potential role of intersectionality of nonparental role and …