Training and Development Commons^™

Accelerating Expertise To Facilitate Decision Making In High-Risk Professions Using The Dacum System, Ralph Kuchenbrod

Masters Theses

The purpose of this research was to determine whether the process of achieving occupational expertise could be accelerated enabling operators in high risk vocations to make effective decisions earlier in their careers. Scholars have hypothesized good decision making skills are largely a result of relevant experience within the specific domain. The rationale being that the greater the experience an individual has the more likely the operator has experienced similar situations and can apply solutions that have been successful in the past. Two distinct methods of decision making have been identified: traditional decision making and naturalistic decision making (NDM).

The ability …

Why Do Some Employees Readjust To Their Home Organizations Better Than Others? Job Demands-Resources Model Of Repatriation Adjustment, Yukiko Yamasaki

All Graduate Theses, Dissertations, and Other Capstone Projects

The present study applied the Demands-Resources Model (Bakker & Demerouti, 2007) to investigate factors related to repatriate adjustment. Specifically, this study proposed three organizational factors (role ambiguity, lack of work autonomy, and absence of pre-training) as job demands, which would inhibit adjustment of repatriates. The second part of this study identified three personal characteristics (openness, cultural intelligence, and proactivity) as job resources and examined whether these characteristics would minimize the negative effects of the job demands on repatriate adjustment. Repatriate adjustment was assessed as expatriate adjustment (Black & Stephens, 1989), job stress (Lambert, Hogan, & Griffin, 2007), job satisfaction (Warr, …

Can You Hack It? Validating Predictors For It Boot Camps, Courtney Gear

All Graduate Theses, Dissertations, and Other Capstone Projects

Given the large number of information technology jobs open and lack of qualified individuals to fill them, coding boot camps have sprung up in response to this skill gap by offering a specialized training program in an accelerated format. This fast growth has created a need to measure these training programs and understand their effectiveness. In the present study, a series of analyses examined whether specific or combinations of predictors were valid for training performance in this coding academy. Self-rated, daily efficacy scores were used as outcome variables of training success and correlation results showed a positive relationship with efficacy …

Assessing The Effectiveness Of Safety Training Provided To Corrections Personnel In Appalachia, Ali K. Al Yammahi

Online Theses and Dissertations

The context of the study was assessment of whether corrections officers in Appalachia are receiving adequate health and safety training who attended health and safety trainings sessions provided by the OSHA Training Institute and Education Center on the campus of Eastern Kentucky University. Participants included in the study were corrections officers who have been working in corrections for a minimum of two years. Participants were required to be working in Appalachian corrections during distribution of the questionnaire. Participants were selected by using convenience and snowball sampling procedures. The questionnaire was sent on 4 separate occasions, 10 of the expected 30 …

Investigating Key Components Of Classroom Engagement In Workforce Development Programming, Susan Leslie Cornelius

Online Theses and Dissertations

This is a qualitative study about students who attended First Line Supervision classes at a rural Kentucky Appalachian university. First Line Supervision classes are taught in six hour blocks and are designed to teach students leadership skills. These students took a series of leadership based topics to better prepare themselves for a leadership role in their current employment. In addition, they were seeking the necessary information needed to be successful in filling the educational gaps within their organizations. This study is important because participants identified: key components of classroom engagement; experiences in the classroom; types of classroom engagement currently taking …

Refugee Women, Hrd, And Transitions To Employment: A Summary Of Methodological Approaches, Minerva Tuliao

Department of Educational Administration: Dissertations, Theses, and Student Research

Refugee women comprise half of the world’s 19.5 million refugees today. Many refugee women resettle in industrialized countries, yet there is limited research particularly on their human resource development issues, including transitions to employment. This paper summarizes the methodological approaches of research conducted on refugee women and their transitions to employment. Majority of the 22 articles surveyed described refugees from Africa, utilized qualitative approaches, and have been conducted in the United States of America. Implications to HRD research include further inquiry on refugee populations using participatory approaches, and ethical considerations in the conduct of refugee research.

A Cross-Sectional Investigation Of The Relationships Education, Certification, And Experience Have With Knowledge, Skills, And Abilities Among Aviation Professionals, Daryl Watkins, Jason M. Newcomer, Matthew P. Earnhardt, James W. Marion, Rose A. Opengart, Aaron M. Glassman

International Journal of Aviation, Aeronautics, and Aerospace

The aviation industry is a complex system with many different segments and as such, makes hiring the right person a complicated endeavor. Previous research suggested that knowledge, skills, and abilities (KSAs) are composed of elements that include education, certification, and experience (ECE). The relative importance of ECE is dependent on the type of job within the aviation sector. The objective of this mixed-methods concurrent triangulation study was to examine aviation industry professionals’ perceived relationship between their ECE and the development of their KSAs. The convenience sample consisted of 404 professionals in the aviation industry who completed the KSA Composite Measure …

Forging Tomorrow's Air, Space, And Cyber War Fighters: Recommendations For Integration And Development, Mark Reith

Faculty Publications

Today’s Airmen operate in contested environments, and years of technical-data spillage, coupled with policies emphasizing commercial-off-the-shelf acquisition, ensure that the immediate future will remain contested as our adversaries seek to exploit level playing fields. Long gone are the days of Operation Desert Storm and Enduring Freedom when air superiority dominated and the supporting elements of space, communications, and computers were largely out of reach for many nation-states. Since then, technology has become ubiquitously intertwined in weapon systems and today largely turns the gears of warfare, allowing a range of actors to erode national instruments of power.

Exploring Professional Development For Missouri City Police Department Sergeants, Keith Jemison

All Capstone Projects

The purpose of this project was to explore creation of an organizational development program that prepares potential mid-level managerial candidates to effectively assume the responsibilities associated with the rank of Sergeant in the Missouri City Police Department (MCPD). To that end, the researcher sought to identify the Knowledge, Skills, Abilities (KSA) and/or resources, if any, perceived by internal stakeholders, more specifically holding the rank of Sergeant as well as those who supervise those holding the rank of Sergeant, to be beneficial to potential candidates who want to assume the responsibilities of the position or to those who already hold the …

The Impact Of Employee Engagement On Job Performance And Organisational Commitment In The Egyptian Banking Sector, Dr. Maha Ahmed Zaki Dajani

Business Administration

During the past two decades, employee engagement became a very popular managerial construct. Organisations use different engagement building tools in order to stay competitive and improve performance. Though there is an increasing contribution in human resource consulting agencies on the concept of employee engagement, yet there is a shortage of academic studies on that construct, especially in emerging economies countries. This engagement gap grew more in importance amidst the waves of ongoing recession and resource scarcity battles prevailing in the Middle Eastern Region, in general, and in Egypt in particular. This is an exploratory study that aims to identify the …

Transformational Leadership Increases Self-Determination And Positively Impacts Hospitality Frontline Employees, Xiao Zhang

UNLV Theses, Dissertations, Professional Papers, and Capstones

This professional paper presents literature by exploring the role of self-determination theory between the relationship of transformational leadership and hospitality employees’ well-being. It integrates the present research on leadership style, needs theory and well-being and provides useful and meaningful information for executives and organizations who are dedicated to improve employees’ well-being.

To Be Or Not To Be Satisfied: Examining Job Satisfaction Of Entry-Level Residence Life Professionals At Historically Black Colleges And Universities, Evingerlean D. Blakney

Dissertations

Research on historically Black college and universities (HBCUs) as institutions of higher education is limited. There is even less scholarship that brings forth an understanding of student affairs at these institutions. A gap in the higher education, student affairs, residence life, and job satisfaction literature suggested a need for research on residence life professionals at HBCUs. Therefore, the goal of this study was to examine job satisfaction of entry-level residence life professionals at HBCUs. For this study, the researcher looked for factors that contributed to overall job satisfaction and further examined the roles of both gender and public or private …

Hr Of The Future, Singapore Management University

Perspectives@SMU

Business-minded HR practitioners are needed to take the organisation forward

Icao Aviation System Block Upgrades: A Method For Identifying Training Needs, Becky Lutte

International Journal of Aviation, Aeronautics, and Aerospace

The ICAO launched the Aviation System Block Upgrades (ASBU) framework to support the modernization of global air navigation. The ASBU framework was designed to address the need for a globally interoperable system in an environment of increased traffic demand. In order to successfully implement the components of the ASBU, obstacles must be overcome. One primary area of concern is meeting the demand for properly trained personnel. The purpose of this research is to develop a method to identify the training needs associated with the implementation of the ASBU modules. This research will review the development and components of the ASBU …

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

Scholarly Pursuits: Business Insights From Driehaus Faculty Research

Business Exchange

Lessons in Marketing from the "Obama Model"; Lack of Self-Awareness at Work Hurts Team Performance; Award-Winning Research Sheds Light on Shareholder Activism

Debunking The Myths Of Performance Management, C. Allen Gorman

ETSU Faculty Works

No abstract provided.

Using Incentive To Motivate Students During A Professional Selling Class Project, Ramon A. Avila, Scott. A. Inks

Atlantic Marketing Association Proceedings

Experiential learning methods are an important part of a robust sales curriculum. Sales call role-play, an experiential learning tool, is common in introductory and advanced sales call courses. While role-plays have several advantages, they are by definition, not “real-world.” Addressing this issue, some sales courses include sales projects/exercises in which students sell real products to real customers. This paper discusses how sales incentives were incorporated into a real-world sales exercise and the impact of those incentives on sales volume.

Market Oriented Organizations And Talent Workers: Composition Of The Workforce And Its Influence On Market Orientation, Dawn Mueller, Pradeep Gopalakrishna

Atlantic Marketing Association Proceedings

Many organizations employ marketing initiatives to “assist” in launching new efforts to both internal and external audiences and weave marketing throughout as part of being “market oriented.” The primary motivation behind a market orientation is improvement of market performance, according to the literature (Narver and Slater, 1990; Kohli and Jaworski 1990).

There is literature on workforce composition and different types of workers and this includes concepts of talent workers and knowledge workers (Chowdhury 2003) and HEROes (Bernoff and Schadler 2010) but there is little to nothing on the type of workers employed by highly market-oriented organizations. …

Do Our Graduates Know What Companies Are Seeking In An Employee, And, Perhaps More Importantly, Do We?, Michael A. Jones, George Stone, April Kemp

Atlantic Marketing Association Proceedings

University marketing faculty teach and embrace a concept referred to as the Marketing Concept, which places an emphasis on customer needs as a central focus in managing the marketing effort. Understanding customer needs through marketing research is thus essential to the process. If college marketing programs are to prepare students for their customers, the companies that hiring these students, the question then follows: do college marketing faculty and college marketing graduates know what qualities employers are seeking? This exploratory study reports the results of a survey of employers who were attending a Career Fair at a Southeastern US state …

The Dos And Don'ts Of Teaching Online: Practical Advice And Suggestions For Teaching Online, Anita Whiting

Atlantic Marketing Association Proceedings

Many colleges and universities are focusing heavily on online learning (Holzweiss, Joyner, Fuller, Henderson, & Young 2014). Over sixty-six percent of higher education institutions report that online learning is an important part of their long term strategy (Allen & Seaman, 2014). Over seven million students took online courses at higher education institutions in 2012 (Baran & Correia 2014).

Demand for online classes is growing. Students are expecting more online teaching and universities are requesting that more classes be taught online. According to Hart (2014), online teaching has become almost expected at most universities.

Greening An Integrated Marketing Communication's Course: An Assessment Of Sustainability Literacy, Pia A. Albinsson, G. David Shows

Atlantic Marketing Association Proceedings

This article showcases efforts of incorporating Sustainability Issues in an Integrated Marketing Communications (IMC) class during three semesters during the academic years of 2013/2014 and 2014/2015. The course was re-designed using Fink’s (2013) course recommendations of designing significant learning goals. In addition to the way the course was delivered (both face-to-face and online), the instructor worked with a Higher Ed publisher to customize a textbook to include sustainability issues related to the course content (i.e., reflecting IMC topics). The course re-design included sustainability assignments such as Virtual Field Trips (visiting corporate websites and other organizations to study their CSR statements …

The Staff Is More Important Than The Price: A Study Of The Consumer Loyalty Model In A Coffee Shop In Korea, Mikyoung Ha, Ji Young Jung, Hyo Jin Eom

Atlantic Marketing Association Proceedings

The market of a coffee shop has matured and competition among coffee shops has gotten fierce in Asia. In Korea, the number of take-out coffee shops has increased by 21.6% per year since Starbucks launched in 1999. Sustaining customer loyalty has been regarded as an effective strategy for the profitability enhancement of companies in the maturity stage. Since loyalty has been defined in both behavioral and attitudinal perspective, attitudinal loyalty was measured by repurchase intention of each brand and behavior loyalty was measured by repurchase behaviors (Olsen, 2002; Yi & La, 2004). This study aims to analyze both attitudinal and …

All Together: How To Make Hr Processes Really Work, Singapore Management University

Perspectives@SMU

Build consensus with a distinct, visible, consistent message

Training "In A Good Way": Evaluating The Effect Of A Culturally Responsive Pre-Training Intervention On Learning And Motivation, Adam Thomas Murry

Dissertations and Theses

Employee Training and Development (T&D) is a crucial component to an organization’s success and its ability to remain competitive. Although researchers in the field have discovered ways to enhance the effectiveness of training programs through the design, delivery, and evaluation process, research has not provided empirically-based recommendations for how to best train individuals whose cultural backgrounds may influence receptiveness of training curriculum. This is particularly relevant for employees whose cultural groups have been historically discriminated against, where cultural norms implicit in the training design may be met with resistance on behalf of the trainees. In the field of multicultural education, …

Research On The Training And Certification Of Dual-Purpose Seafarers In China, Bin Liu

Maritime Safety & Environment Management Dissertations (Dalian)

No abstract provided.

The Relationship Between University Employees’ Work Engagement And The Perception Of Their Influence On Student Integration And Retention, Janea Sims Mcdonald

Dissertations

The retention of college students is an issue that affects the student, the university, and the workforce. When a student does not graduate, they often either earn less over the period of their lifetime, or are unable to find a job. The workforce is affected because this means fewer qualified applicants to fill positions. Universities are impacted in many ways, including financially. Lower retention rates lead to less income from tuition and decreased funding from state and federal sources which base funding formulas on performance outcomes (National Conference of State Legislatures, 2014).

One way to increase the likelihood of student …

Training Needs Of A Worldwide Military Exchange Salesforce, Chelsea Camarda

OTS Master's Level Projects & Papers

The problem of this study was to determine the training needs of a worldwide military exchange salesforce to enhance their ability to train store personnel on product knowledge and customer service at military exchange stores.

Creative Collaboration On A Creativity Book, Jane Harvey

Creativity and Change Leadership Graduate Student Master's Projects

Based on existing roles as writer and designer, two Master’s students partnered on one project. This project was dually about the creative product and creative process. The final product result is a book on creativity, but much of the project learning was about collaboration during the creative process itself. The project included the creation of written and visual content and a production-ready book layout on the subject of creativity. This paper describes the process followed to create a fast reading, jargon-free book with a special academic end section.

Reflection On An Intercultural Communication Workshop For Japanese Executives: Doing Business With U.S. Americans, Kristine E. Menn

MA TESOL Collection

"Vérité en deçà des Pyrénées, erreur au-delà"

(There are truths on this side of the Pyrenees that are falsehoods on the other)

Blaise Pascal (Moran, Harris & Moran, 2007, p. 2).

This paper is a reflection on an intercultural communication workshop developed for sixteen upper-level Japanese executives who work with their U.S. American counterparts in a U.S.A.-based global corporation. This training session was only one part of a much larger training program initiative which was carried out in five countries in Asia as well as in several locations across the U.S.A. Throughout my paper, I will apply the …