Training and Development Commons^™

Professionalism And Performance Expectations In The Modern Aviation Industry, Anayah Smith, Spencer Baldock Spencer Baldock

Discovery Day - Daytona Beach

The aviation industry operates as a highly regulated, safety-critical environment in which professionalism and consistent performance are essential to maintaining operational safety and reliability. However, emerging shifts in workforce composition, communication styles, and technology integration have created misalignment between traditional professional standards and evolving employee expectations. Established aviation cultures emphasize structured procedures, formal feedback mechanisms, and communication hierarchy, while newer entrants, shaped by digital communication norms and contemporary academic environments, often expect continuous feedback, collaborative leadership, and adaptive performance evaluation. Prior research on crew resource management, human error frameworks, and generational work values highlights how inconsistencies in communication, feedback expectations, …

Emotional Intelligence Training For Salespeople And Sales Managers, Charles D. Shepherd, Tracey Honeycutt Sigler

Atlantic Marketing Association Proceedings

No abstract provided.

Does Pay Really Matter? How Financial Compensation Affects Turnover Intention Through Supervisor Support, Career Adaptability, And Flexible Work Policies (A Case Study Of Greater Jakarta-Indonesia’S Food & Beverage Industry), Sudarmono Sudarmono, Margono Setiawan, Dodi Wirawan Irawanto, Ainur Rofiq

International Conference on Business and Management Research (ICBMR)

This study investigates the mechanism through which financial compensation influences turnover intention within Indonesia's Fast-Moving Consumer Goods (FMCG) sector, with a specific focus on the potential mediating roles of supervisor support, career adaptability, and flexible work arrangements. A quantitative methodology was employed, utilizing a structured questionnaire administered to a random sample of 271 staff-level employees from FMCG companies operating in the Greater Jakarta (Jabodetabek) region. The collected data were analyzed using Structural Equation Modeling (SEM) with partial least squares (PLS) to test the proposed hypotheses. The results demonstrate that financial compensation exerts a significant negative effect on turnover intention. Furthermore, …

Does Messenger Matter? Trainer Differences In Sexual Harassment Training For Young Workers, Brenna Mcnamara, Vipanchi Mishra, Kemp Ellington, Jacqueline Bergman

River Cities Industrial and Organizational Psychology Conference

Abstract Background In 2016, the EEOC called for the need to spread awareness to young workers about sexual harassment. Previous research has been conducted on this issue by implementing a training specifically designed for younger workers (Stewart & Davison, 2021). The proposed study is an extension of this project. Previous research has examined messenger gender in sexual harassment training or legal policy awareness and suggests that female-led messening may incite stereotyped responses, particularly when coupled with a stereotype-incongruent occupation (Tinkler et al., 2015; Rawski et al., 2024), while diversity training led by white males (non-diverse population) is rated less favorably …

Organizational Policy Initiatives For A Neurodiverse Workforce, Renae Taylor

ATU Scholars Symposium

Neurodivergent individuals make up a significant percentage of the population and yet lag in employment due to employment barriers of the traditional workplace. While the benefits of a diverse workplace are well documented, there is still a large deficit when it comes to neurodiversity equitable access. To attract and retain a neurodiverse workforce, organizations must make changes that align with research-backed methods for policy building and in turn change the organizational leadership focus to a transformational, growth-based framework.

This applied project focuses on organizational policy initiatives that support the neurodivergent employee, with an emphasis on accommodations and modifications, inclusion, and …

The “Hate Wall” Project To Eradicate And Dismantle Discrimination In Higher Education: Lessons Learned From The Well-Intended Initiative Gone Awry!, Bahaudin G. Mujtaba

Learning and Educational Center Virtual Teaching and Learning Conference

Deeply rooted prejudices and hatred of others based on people’s ethnic backgrounds, disabilities, or religious affiliations are realities of every society. To allow students, faculty, and staff on campus to de-stress by metaphorically destroying experienced hate, the Diversity Student Council of Nova Southeastern University built a “Hate Wall” so everyone can write negative biases they have heard to then dismantle it physically and symbolically. During the day, people wrote comments on the wall, and some were antisemitic regarding the Jewish community. Within a few hours, it turned into a publicity failure while deeply stressing many.

This case study discusses what …

The Evolving Landscape Of It Security Training In The Workforce, Robert Houghton, Chris Healy

Mountain Plains Business Conference

This research paper will investigate the current state of IT security training within organizations, exploring the challenges and opportunities associated with ensuring effective training programs. By examining existing practices, identifying emerging trends, and analyzing the factors influencing training effectiveness, this study aims to provide valuable insights for organizations, educators, and policymakers.

This paper will help identify the critical need for ongoing training to address the evolving threat landscape, the importance of tailoring training programs to meet the specific needs of different employee groups, and the challenges associated with resource allocation and employee engagement. The paper will also highlight the potential …

Impact Of Organizational Culture And Leadership In Professional Environments, Eli Wolman

Capstone Showcase

This paper addresses the importance of a strong organizational culture and effective leadership in a professional working environment. Leadership has been shown to profoundly impact a professional working environment's performance, productivity, mental well-being, and goal attainment. Organizational Culture is the set of values and norms a group shares. As influential organizational culture proves to be effective, leadership may come in the form of several styles, including transformational leadership, directive leadership, or empowering leadership, which also play a pivotal role in the success of a group. Ultimately, even though this paper primarily prioritizes the implications of leadership and culture on professional …

The Critical But Overlooked Player Protection Tool: Self Care For Customer Facing Staff, Stacy Shaw, Jay Robinson

International Conference on Gambling & Risk Taking

BACKGROUND

Like many things, the need for self-care for staff came to light because of the pandemic. Every day, Oregon Lottery staff would go out and deal with angry, frightened, confused, frustrated, and sometimes aggressive players and retailers. People struggling with all kinds of stress, acting out and exhibiting behaviors that might normally suggest the need for an RG conversation. We started to hear that the staff was feeling overwhelmed, burned out, powerless, unheard, unappreciated, unable to connect. We were asking them to promote RG during this difficult time - but we had not given them the tools they needed …

The Future Of Adventism, Education, Social Issues, And Spirituality, Chibueze Ogbonna

Adventist Human-Subject Researchers Association

No abstract provided.

Training Buffet: Self-Service Acquisitions Training For Librarians And Staff, Cara Calabrese, Ginny Boehme

OVGTSL 2023: Ongoing Challenges, Creative Solutions

While acquisitions workflows and tools have updated over the years, our training methods have seemingly not evolved with the same speed. At ALA Annual there were a few conversations about teaching and training new acquisitions staff. Many emphasized that learning on the job was one of the best tools, and many of our colleagues have had success with implementing asynchronous instructional materials. For example, after a colleague was able to develop a copyright course, she was then able to turn her attention to other pressing tasks. Why can't we do the same for acquisitions?

In 2022, Acquisitions partnered with Instruction …

Mask-On Breathing Awareness Trainer (Mobat), Robert Larson, Yuzhong Shen

Modeling, Simulation and Visualization Student Capstone Conference

Currently there is no low-cost solution to teach large quantities of Naval Aviators on how to correctly breath on an oxygen mask. This report will discuss the design and implementation of a mask-on breathing apparatus for use with United States Naval Aircrew for initial and annual familiarization. With the current uptick in physiological episodes within the naval aviation enterprise, there has been a need to find solutions to this problem. Currently when a naval aircrew is trained in aviation physiological threats, they do so with normobaric hypoxia tools in the form of the 9A19 Normobaric Hypoxia Trainer for aircrew who …

Building Your Organization’S Resilience Toolbox, Marina Fradera, Vincent Litrenta

National Youth Advocacy & Resilience Conference

Sunrise of Philadelphia has combined Resiliency Theory with the strengths based approach of asset mapping to anchor long-term strategic planning with youth and staff wellbeing at its core. We will share this strategy for counterbalancing Adverse Childhood Experiences and the broader traumatic impact of COVID-19 by intentionally investing in protective factors as a way to build resilience among staff members, youth participants, and across our organization overall.

Signal Cost And Value Alignment In Organizational Sustainability Messaging To New Hires, Mackenzie Law, Ellise Vangilder, Kaitlyn Miller, Mariana Solanilla, Luke Vavricka, Amanda Lillie, Jack Carson, Jim Westerman

River Cities Industrial and Organizational Psychology Conference

Introduction As companies continue to integrate sustainable initiatives as a strategic focus, their communications to new hires must adapt accordingly. Orientation programs represent an opportunity to inform new hires about the company’s sustainability values, but factors influencing the impact of sustainability messaging on new-hire perceptions remain unexplored. It is important for organizations to send signals to their new hires which are perceived as credible, meaningful, and genuine. However, the framing of sustainability orientation messages may combine with new-hire individual differences to influence these perceptions. We draw from signaling theory and value congruence research in HR to consider the potential impact …

The Relationship Between Business Students' Valor And Psychological Capital, Kyle Luthans, Brett C. Luthans, T. Daniel Chaffin

Mountain Plains Business Conference

No abstract provided.

Under Pressure: Decision Making In Aircraft Maintenance And The Role Of Gender, Stephanie Douglas Ph.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

In aircraft maintenance, leaders are under near-constant pressure to maintain airworthiness. Every minute an aircraft cannot fly due to maintenance represents financial waste. Decisions are therefore made in a relatively quick fashion. A leader evaluates the situation, identifies a course of action and then communicates this message to a team of technicians. However, gender influences regarding leaders’ decisions can influence team members’ perceptions of those decisions.

The study will measure decision making methods of leaders in aircraft maintenance and the perceptions of the technicians. It informs how gender influences decision making from both the leader and follower perspective. The expected …

Outsourcing Aircraft Maintenance And Related Safety Implications, Rajee Olaganathan Ph.D., Mark Miller Ed.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

The U.S aviation industry faced severe financial losses after the 9/11 incident. The financial loss that occurred between 2000 and 2009 in the U.S. alone was $54 billion dollars. One of the operational strategies adopted by air carriers to overcome this hurdle was to outsource aircraft maintenance. Initially, this was accomplished in both home and off-shore locations. Unionized labor relations in the US ultimately forced these organizations to outsource to non-unionized labor sources in foreign countries. However, due to the upsurge in accidents and incidents that resulting from maintenance failures, the concept of outsourcing maintenance became a subject of debate …

Integrating Aviation Technology, Emergency Services, And Human Resilience: Considerations From Social Scientists, Chelsea A. Lenoble Ph.D., Joel M. Billings Ph.D., Allison A. Kwesell Ph.D., Ray H. Chang Ph.D.

National Training Aircraft Symposium (NTAS)

Unmanned aerial systems (UAS) have a range of applications within the field of disaster response. This presentation offers a novel framework of psychosocial considerations designed to advance UAS and disaster management integration. Social scientists highlight important challenges to the effective integration of three primary entities: UAS, the team of teams that responds to disasters, and populations affected by disasters.

The presentation adopts an emerging theoretical perspective on the intersection between UAS capabilities and disaster phases and extends it by bringing necessary attention to social science issues. Specifically, the framework outlines psychosocial considerations and areas of improvement for preparation (training), response …

The Impact Of An International Aviation Leadership Development Program On Organizational Effectiveness, Stephanie Douglas Ph.D., Daisha M. Merritt Ph.D., Robin Roberts D.Mgt.

National Training Aircraft Symposium (NTAS)

Leadership development is critical for organizational progress. Leaders who are strong in operations and talent management maximization are a strength to organizational effectiveness (Andenoro et al., 2015). An organization's leadership performance can be a differentiator in competitive advantages for the firm and used to leverage employee productivity (Gentry et al., 2014; Kark, 2011, Van Velsor et al., 2010). There is an urge for more of an emphasis on developing systemic leadership, observing the importance of looking at not only development of the individual leader but also the collective leadership capacity among all employees to address the increasing complexities and needs …

Adversity: Its Affect On The Resilience Of Female Pilots, Linda M. Pittenger D.Mgt., Stephanie Douglas Ph.D.

National Training Aircraft Symposium (NTAS)

Women are one of the solutions to alleviating the pending pilot shortage. Becoming a pilot needs to appeal to women. Resilience plays an important role in determining whether women in male-dominated career fields will pursue or abandon their careers. The pilot profession is dominated by masculine beliefs, values and perceptions creating an organizational culture adverse and challenging to women.

The study objective was to explore the influence of adversity on female pilots and its effect on resiliency. In our sample of 1,499 female pilots, we found lower resiliency levels as compared to a general U.S. sample. Additionally, statistically significant differences …

Examining Uas Employment Expectations And Requirements, Brent A. Terwilliger Ph.D., Ryan J. Wallace Ed.D., Matthew P. Earnhardt Ph.D.

National Training Aircraft Symposium (NTAS)

Unmanned aircraft system (UAS) technology is radically changing how organizations, such as government agencies, non-profit corporations, and companies, apply aviation resources. Unmanned aviation is supporting improved efficiency, expanded capability, and heightened reliability through an increasing number of uses relating to: a) research and development and training-education, b) event filming, c) industrial, utility, and environmental projects, d) real estate, e) construction activities, f) agricultural, g) press and media, and h) state/local emergency services. The increasing application, and subsequent operational growth, is occurring in response to maturing technology, refined operational management and permissibility, innovative concept development, demonstrated capability, enhanced supportability, and the …

Once Upon A Time There Was A Mountain Of Paper, Robert P. Zaepfel Jr.

Showcase of Graduate Student Scholarship and Creative Activities

Abstract

James Madison University and the Office of Human Resources recently faced a significant challenge in the arena of records management. As the department migrated to an electronic records management system a unique yet complicated situation arose from simultaneously storing unorganized boxes of duplicate paper records. This topic which was presented at the CUPA-HR (College and University Professional Association for Human Resources) Southern Regional Conference last April and again this year at the SHRM (Society for Human Resource Management) National Conference will focus on the importance of a strategic and analytical approach to electronic records management, paper removal, sensitive data …

Unretentive Incentives, Rebekah Paradis

Student Scholar Showcase

In the workplace, managers often offer monetary rewards or incentives as instantaneous motivators in hopes that it will alter employee behavior. Unfortunately, although these rewards have been proven to yield desired outcomes, their impacts are short lived as managers create an environment based on extrinsic motivation. When an employee works solely to receive a paycheck it is already challenging to keep them, as other companies can offer them comparable, if not better, salaries. It is even harder to retain an employee who is accustomed to receiving an incentive with a particular behavior when the reward is no longer an option, …

The Effect Of Two Types Of Workload Assignment On Productivity, Performance, And Stress, Christopher Winchester

UNO Student Research and Creative Activity Fair

The importance of employees within a firm has led to an increased need in maximizing performance and productivity, while also minimizing the stress levels of employees. This study provides insight into two types of workload assignment of (1) receiving a task all at once, or (2) receiving a task broken up. It investigates how matching subjects’ workload assignment preference (WAP) can impact performance, productivity, and stress levels. The results showed that there was an even split in workload assignment preference across the population, and that employees who received a task based on their preferred type of workload assignment improved in …

Training Employees To Stay: T&D In Retaining Talent, Megan M. Waite, Troi N. Robinson-Moss, Sydney M. Kopelic, Shawn Bergman

River Cities Industrial and Organizational Psychology Conference

The employee-driven market and “war for talent” demand organizations be increasingly competitive in maintaining the best workforce possible. Furthermore, factors such as millennial “job hopping,” employees leaving because of fears of layoffs and downsizing, and exiting the company without documenting valuable knowledge are all reasons to seek methods to decrease turnover. Organizations can use strategic and evidence-based training and development (T&D) practices to retain talent and prevent the loss of institutional knowledge. This session will discuss how T&D can be used to reduce involuntary turnover in organizations and cover how self-paced training, error management training (EMT), and the use of …

Organizational Alignment Through Leadership Proficiency And Human System Interventions, Kristin Weger, Raeshaun Jones, Lisa Matsuyama, Michael Buford, Jarielle Prince, Sarah Rose Stough

River Cities Industrial and Organizational Psychology Conference

Across many organizations, agencies and programs have been tasked with building, training, and retaining the workforce needed. Yet, only few organizations have succeeded in their efforts by creating a culture in which workforce preferences align and overarching leadership support is provided. Such a cultural transformation requires not only a behavioral shift from employees, but especially from those in leadership positions, in order to break from the typical way that organizations have long encouraged them to behave. Although the importance of leadership has been emphasized in previous literature, no consistent description of leadership attributes or promising application of human system interventions …

Organizational Behaviour During Instability: A Critical Discourse Analysis Of Shared Mental Model Through Various Forms Of Acute Care Learning Using Mixed Methods, Adam Morse, Ryan Chan

Western Research Forum

Background: The purpose of this study is to better understand nurses' performance based on training processes. This will determine if group training will increase performance compared to independent training through a shared mental model in a contextual setting of unpredictability mediated by the effects of nurses’ perceptions of patient safety climate. A mixed methods study is conducted using critical discourse analysis of organizational documentation and semi-structured interviews to determine measures of contextual setting when identifying and treating sex trade workers.

Methods: Pragmatic study will analyze two groups of 125 nurses each determining the impact of group and individual …

Employee Recruitment And Retention In Rural Emergency Medicine: Why Is Turnover So High And How Do We Change It?, Sarah Hepper

ASA Multidisciplinary Research Symposium

The focus of this research is majorly based upon literature review. From the collected data in the referenced articles, comparisons are made to determine the best options for employee recruitment and retention in rural emergency medicine facilities; changing turnover rates is the ultimate goal.

Upgrading Lmss: Understanding Faculty Perceptions And Use For Improved Implementation, David A. Jeffrey Ph.D., Randy J. Siebold Ph.D.

Adventist Online Learning Conference / Conferencia de Aprendizaje en Línea

Adventist schools are in a constantly changing academic environment and are under consistent pressure to implement the latest technologies, such as Learning Management Systems (LMSs). This research study seeks to provide a better understanding of faculty perceptions of their LMS. We explore factors leading to successful faculty use of LMSs.

Understanding Generation: Implications For Flight Training, Hiring, And Retention, Kristine M. Kiernan Ph.D.

National Training Aircraft Symposium (NTAS)

Generation is a much discussed topic in the literature on workforce training and education. The simultaneous presence of numerous generations in the workforce has created tensions, challenges, and opportunities. In collegiate flight training, the Millennial generation is giving way to the post-Millennial generation, which will bring its own learning style and priorities to the cockpit. This presentation reviews the scientific literature on generational differences, identifying which differences are actually supported by data. Demographic and economic trends, including data from the National Science Foundation’s Scientists and Engineers Statistical Data System, will be combined with demonstrated generational differences in work-related attitudes and …