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Articles 1 - 10 of 10
Full-Text Articles in Training and Development
Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace
Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace
Electronic Theses and Dissertations
This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …
Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz
Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz
Electronic Theses and Dissertations
This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …
The Emotional Intelligence And Conflict Management Relationship In Black Women Leaders, Tina Raylyn Jackson
The Emotional Intelligence And Conflict Management Relationship In Black Women Leaders, Tina Raylyn Jackson
Electronic Theses and Dissertations
This study examined the relationship between emotional intelligence and conflict management styles in Black women leaders in the United States. The lack of literature surrounding Black women leaders' emotional intelligence or conflict management styles presented an opportunity to offer quantitative data connected to these constructs. A cross-sectional survey design was used to administer three surveys the Situational Test of Emotional Management- B, the Kraybill Conflict Style Inventory, and a modified version the Multidimensional Inventory of Black of Identity, that focused on Black female identity. Data from 124 participants were analyzed to learn if identity mediated the relationship between emotional intelligence …
The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter
The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter
Electronic Theses and Dissertations
Mental health clinicians working in a hospital setting are at a high risk of experiencing burnout due to the stressful demands of their caseloads, compassion fatigue, limited resources, and unsupportive leadership. While there is ample research regarding the cause and effect of burnout on clinicians there is a gap in the literature when it comes to the impact leadership has on mental heath clinician burnout. The purpose of this quantitative, correlational study is to determine if and to what extent there is a correlation between Transformational Leadership and mental health clinician burnout. Participants for this study consisted of 200 mental …
Call Center Retention: A Correlational Study Of Work Attitudes And Satisfaction Of Training And Development For Customer Service Agents, Jacquelyn Holmes Birocci
Call Center Retention: A Correlational Study Of Work Attitudes And Satisfaction Of Training And Development For Customer Service Agents, Jacquelyn Holmes Birocci
Electronic Theses and Dissertations
The focus of this study was the theoretical model of work attitudes that customer service representatives have about their jobs, the level of satisfaction they have with training and development, and the relationship of work attitudes and satisfaction with employee retention within U.S.-based software as a service inbound call centers. The purpose of this quantitative correlational research was to investigate if and to what extent work attitudes and satisfaction of training and development had a relationship with employee retention within U.S.-based inbound call centers. A quantitative methodology was used to explore if work attitudes and satisfaction of training and development …
Barriers To Succession Planning: A Case Study Of Atlanta Nonprofit Organizations, Adonnis J. Jules
Barriers To Succession Planning: A Case Study Of Atlanta Nonprofit Organizations, Adonnis J. Jules
Electronic Theses and Dissertations
Succession planning is not a common practice among nonprofit organizations, despite support for its effectiveness in supporting leadership development and providing organizational stability during a planned or unplanned transition. Nonprofits have acknowledged that their leadership ranks are thin, and a leadership transition tends to bring challenges to the organizations when vacancies need to be filled. Barriers exist that prevent nonprofits from engaging in succession planning, but little research has examined the nature of these barriers. This study focused on nonprofit organizations across four different industry sectors to determine the extent of their succession planning efforts and the barriers that exist …
Identifying Competencies And Outputs Of Sss Role In Stem Bridge Programs In The Silicon Valley, Alexandra C. Duran
Identifying Competencies And Outputs Of Sss Role In Stem Bridge Programs In The Silicon Valley, Alexandra C. Duran
Electronic Theses and Dissertations
This study identified the competencies and outputs associated with the role of student support specialists (SSS) in science, technology, engineering, or mathematics (STEM) bridge programs in the community colleges of Silicon Valley. The growth of STEM education, coupled with the increasing diversity of student population in community colleges, has made the work of SSS professionals in the region challenging. While the SSS professionals are often positioned as comprehensive, nonacademic support for STEM students, not enough has been documented on the competencies and outputs associated with SSS role in STEM bridge programs. In addition, most studies on student affairs professionals primarily …
Organizational Conditions That Promote And Impede Research Engagement: The Principal’S Perspective, Renee Treat
Organizational Conditions That Promote And Impede Research Engagement: The Principal’S Perspective, Renee Treat
Electronic Theses and Dissertations
The researcher explored perceptions of the research-practice gap in education, the process through which central actors make decisions related to teacher retention and development, and the organizational conditions that promote and impede research-engagement in this qualitative study. The researcher limited the study to the role of the campus principal and used purposive sampling to select participants from 3 diverse districts in the state of Texas. Because there may be discrepancies between leaders’ perceptions and behaviors, the researcher conducted interview sessions with principals and principal supervisors and conducted observation sessions in principals’ natural work environments. The study results showed that good …
A Narrative Inquiry With Three Formerly Abrasive Leaders: Stories Of Disruption, Awakening, And Equipping, Lori J. Tucker
A Narrative Inquiry With Three Formerly Abrasive Leaders: Stories Of Disruption, Awakening, And Equipping, Lori J. Tucker
Electronic Theses and Dissertations
Psychological aggression in the workplace is known to be destructive. Most commonly, knowledge of this workplace dynamic is through the literature of workplace bullying or abusive supervision and from the perspective of the accuser. Very little is known of the perspective of the accused. Moreover, unknown in the literature is the valued perspective of the leader who (a) acknowledged his or her behavior was inappropriate and (b) significantly improved his or her interpersonal behavior and management strategies. The purpose of this study was to inquire into the experience and meaning making of three formerly abrasive leaders who were positively influenced …
Evaluating The Impact Of Training Employees To Identify Victims Of Human Trafficking, Emily Roman
Evaluating The Impact Of Training Employees To Identify Victims Of Human Trafficking, Emily Roman
Electronic Theses and Dissertations
Human trafficking is a global epidemic that steals the freedoms away from those who have been oppressed by it. Providing victims with resources begins with identifying them. Unfortunately, identifying victims is not an easy task. Trafficked victims are controlled and protected by their traffickers, and recipients may not even realize that they are victims of human trafficking. Also, the vague nature of trafficking makes it difficult for service providers, such as those in law enforcement, healthcare, and social services, to identify victims readily. Furthermore, research efforts imply a general lack of training provided for employees to know how to identify …