Performance Management Commons^™

Application Of Ict Ii: The Impact Of Performance Management System On The Performance Of The Employees & The Organization, Arshad Siddiqui, Faryal Malik

International Conference on Information and Communication Technologies

The purpose of this paper is to examine the relationship between performance management system (PMS), employee's job satisfaction and thus, their commitment to the organization by working for its fate. If various characteristics of PMS that build commitment and satisfaction could be identified, then managers may be more capable of using PMS so as to yield positive results. Further, the study will also examine the impact of PMS on organizational effectiveness by enhancing personal performance using appropriate performance measures.

An Evaluation Of Interventions Designed To Impact Nurses : A Pilot Project, Pamela G. Bing Perry

Loma Linda University Electronic Theses, Dissertations & Projects

This pilot project was designed from a systems approach as defined within the field of marriage and family (MFT). Systems theory has been used successfully in examining and working with organizational relationships as exemplified in the work of Edwin H. Friedman. His contribution includes several books specifically developed for use in organizations; one that was tailored for religious groups; and another for managers (Friedman, 2007). While other MFT modalities have also been used effectively with organizations, the complexity of the influences operating within an organization most closely matches the systems approach. For this reason, this is the conceptual framework applied …

Stats Or Studs: Does It Pay To Be Good Looking? The Economic Impact Of Lookism, Lisle O'Neill

Business and Economics Honors Papers

“Beauty is in the eye of the beholder” is a phrase that exemplifies the subjectivity of attractiveness. In recent years, researchers in the fields of economics, sociology, and anaplasty have used symmetry analysis in an attempt to make beauty an objective issue. People characterized by greater facial symmetry, as defined by exhibiting balanced lateral proportions, are considered to be more attractive. Furthermore, labor economists, such as Hamermesh and Biddle (1994), suggest a wage premium for more attractive individuals, however, the measure of attractiveness was not based on symmetry. This study examines the effect of NFL quarterbacks' attractiveness on …

The Bad News And The Good News: The Long-Term Consequences Of Having Used An Alternative Work Schedule, Margaret Padgett, Lynn Harland, Steven B. Moser

Scholarship and Professional Work - Business

Research suggests that women who adopt alternative work arrangements may be viewed less favorably than women who work a regular schedule. This study examined whether those negative perceptions persist even after the woman returns to a regular schedule. One hundred twenty-five employed MBA students participated in an experimental study in which work schedule was manipulated. Participants reviewed a personnel file for a female employee who was either on a regular schedule or who had previously been on a reduced-workload schedule. They then completed a questionnaire assessing their perceptions of the target employee. Contrary to the authors' expectations, results revealed that …

The Cost And Benefits Of Upskilling The Irish Labour Force, Peter Daly

Theses

This study assesses the position of Irish businesses in relation to upskilling their workers in the globalised business environment. There is a scarce amount of data published on the implications for Irish businesses and their interaction state supports for upskilling the Irish labour-force.

This study has found that Irish businesses recognise that they now operate in a global market and that they believe that a strong third and vocational level of skills exist but work based skills must improve. Outsourcing parts of the business process is not considered a preferred option of skills replacement by Irish businesses but business networks …

An Analysis Of Competencies For Managing Science And Technology Programs, Sidney W. Goehring

Theses and Dissertations

The purpose of this research is to analyze competencies needed for successful program management of Research and Development (R&D) programs -- also known as Science and Technology (S&T) programs -- within the Department of Defense (DoD). Current competency models are in development for the DoD Acquisition, Technology, and Logistics (AT&L) functional areas. Using an interim competency model developed for the Program Manager career field comprised of 36 technical competencies and 27 professional competencies, the research compares competencies' criticality scores rated by traditional acquisition program managers (PMs) with those rated by S&T program managers. In 42 out of 63 instances (67%), …

Capability Ratios: Comparison And Interpretation Of Short-Term And Overall Indices, Frank Rudisill, Lewis A. Litteral

Management Faculty Publications

The ability of a process to satisfy customer requirements is frequently measured by capability indices. The use and interpretation of these capability indices are often times misguided and or misunderstood by those involved in this aspect of statistical process control. Those who monitor and control processes and/or make decisions based on the reported values of these indices need to have a clear understanding of indices that are reported by or to them. This paper addresses the particular indices of C_p and P_p which indicate the capability of the process based only on its variability and C_pk and …

Impact Of Behavioral Performance Management In A Korean Application, Fred Luthans, Shanggeun Rhee, Brett C. Luthans, James B. Avey

Department of Management: Faculty Publications

Purpose – The purpose of this study is to examine whether the use of money, social recognition, and feedback have a similar impact on employee performance in the context of a modern Korean broadband internet service firm.

Design/methodology/approach – The study design was a quasi-field experiment (with control group). First, the leaders of this Korean firm were trained in behavioral performance management. Following the steps of organisational behavior modification (O.B. Mod.) they identified, measured, and analyzed critical performance behaviors and then intervened with the following reward incentives: money (n = 38), social recognition and caring attention (n = 41), and …

Challenge Course Effectiveness: The Impact On Leadership Efficacy And Work Efficacy Among College Students, Theresa Odello, Eddie Hill, Edwin Gomez

Human Movement Studies & Special Education Faculty Publications

Challenge courses have become increasingly popular in recent years. Many groups are turning to half-day challenge courses due to time and financial constraints. Yet, few studies have quantified the benefits of a half-day course. The purpose of this study was to examine the effects of participation in a four-hour challenge course on leadership efficacy and work efficacy of college students. Pretest, posttest, and follow-up questionnaires were utilized. T-test analyses found that participating in a challenge course has a significant positive effect on increasing one’s leadership and work efficacy from pretest to posttest, after participation in a four-hour challenge course. This …

Research Of Customer Relationship Management (Crm) In A Logistics Company, Surui Fang

World Maritime University Dissertations

No abstract provided.

Research On Kpi Management Project Of The Finished Vehicle Logistics Business Enterprise, Wenxin Hao

World Maritime University Dissertations

No abstract provided.

The Analysis Of Regional Logistics Capacity And Enterprise Performance-Bengbu And Bbca Group Analysis, Liang Liu

World Maritime University Dissertations

No abstract provided.

A Study Of Activity-Based Cost Evaluation For The Performance Of Modern Shipbuilding Enterprise, Shuyu Wang

World Maritime University Dissertations

No abstract provided.

Study On Agile Service Oriented Shipping Companies In Container Terminal, Xin Zhao

World Maritime University Dissertations

No abstract provided.

The Impact Of Positive Reinforcement And Noncash Rewards: A Study Of How Its Implementation Can Affect An Employee's Level Of Motivation And Performance, Michael Benjamin Young

Master's Theses

The most powerful forms of motivation cost little or nothing at all. Though nominally effortless, the proper rewarding of excellent performers has become sorely underutilized. As a result, employees are feeling less appreciated and becoming more unmotivated. A review of the literature found three reverberating observations: it is a fallacy that money motivates; recognition, such as positive reinforcement and praise motivate; and tangible, low-cost, noncash rewards can motivate. The anecdotal data in this current research tends to support the salient findings provided by scholarly researchers. Additionally, this current research aims to illuminate the pressing need to make a more concentrated …

High Performance Individuals And How They Manage Their Personal Knowledge For Decision-Making: An Exploratory Study Of Us Air Force Leaders, Kenneth M. Ivey

Theses and Dissertations

The ability of Colonels, Generals, and Chiefs to effectively manage their personal knowledge may lead to better decisions; however, the Air Force does not have an understanding of how these high performance leaders manage their personal knowledge. This research used a multiple-case study methodology to explore how USAF leaders manage their personal knowledge when making routine and novel decisions. Viewing personal knowledge management as it related to sociotechnical theory provided the basis to determine how the need to accomplish the tasks associated with personal knowledge management impacted the people, technology, organizational structure, and the tasks associated with managing personal knowledge. …

The Effects Of Verbal Recognition On Work Performance And Intrinsic Motivation: Using Behavior Modification Techniques, Rodney Eric Chalmers

Theses Digitization Project

The effect of both public and private verbal recognition on intrinsic motivation and sales performance in fourteen restaurant waitstaff was evaluated using organizational behavior modification techniques. The hypothesis that public recognition would be more effective than private recognition in increasing intrinsic motivation and sales was not supported.

Group Performance In Military Scenarios Under Deceptive Conditions, Michael C. Hass

Theses and Dissertations

The goal of this research was to investigate how changes in modality (communication type) and external conditioning (warnings of player deception) relate to perceptions of deception and task difficulty and in turn how these perceptions relate to the final group game scores in a cooperative effort with conflicting goals. One hundred and eight participants were grouped into teams of three, given similar instructions but different goals, and asked to play a cooperative game called StrikeCOM that mimics the intelligence gathering needed to develop an air tasking order and subsequent air strike on three military targets. The analysis of the post-game …

An Exploration Of Cultural Factors Affecting Use Of Communities Of Practice, Peter L. Hinrichsen

Theses and Dissertations

On-line communities of practice are potentially powerful social learning networks that can improve organizational performance. Unfortunately, administrators of on-line communities of practice report that community members do not take full advantage of this potential. This study used Shaw and Tuggle's (2003) factors of knowledge management (KM) culture affecting organizational acceptance of a knowledge management initiative to explore this issue. It was hypothesized that respondents whose communities of practice possessed higher average community use per member would rate KM culture variables higher than respondents whose communities possessed a lower average community use. An analysis of survey data collected from Air Force …

An Experimental Investigation Of Productivity Stratification And Knowledge Transfer In An Electronically Mediated Environment, Jachin Sakamoto

Theses and Dissertations

The idea of anywhere and anytime learning is enticing from a military standpoint, given the high deployment rates in the current operational environment. Electronic-based learning is seen as an answer to this requirement. Currently there are many variations in electronic-based instructional media, and little has been done to determine which format or combination of formats is most conducive to facilitating knowledge transfer and learning. The research project explores, through the use of an experiment, three primary constructs of media richness, content flexibility, and forced engagement, in their relation to effectiveness or productivity in facilitating learning in the experimental participants. The …

Ua1d Arndt Stickles Personnel File, Wku Human Resources

WKU Administration Documents

Personnel file of Arndt Stickles, History department 1908-1954.

An Investigation Of The Antecedents And Consequences Of Individual-Level Customer Orientation: A Comprehensive Approach, Ceyhan Kilic

Theses and Dissertations in Business Administration

Customer orientation has been acknowledged by both practitioners and scholars as a critical element for the success of almost every business.

The primary objective of this research study is to respond to the previous research calls (e.g., Brown et al. 2002; Deshpande, Farley, and Webster 1993; O'Hare, Boles, and Johnston 1991) by investigating the antecedents and consequences of customer orientation at the individual level through a comprehensive structural model. The suggested model captures a comprehensive set of potential antecedents of customer orientation. The antecedents and consequences of customer orientation include organizational factors (i.e., organizational culture and market orientation), j ob-related …

In The Hands Of Employees, Dow Scott, Mark Reilly, John Andrzejewski

School of Business: Faculty Publications and Other Works

With the recent controversy surrounding employee ownership, one privately held company has held fast to the same rule for nearly 50 years: Keep it simple, and keep it in employees' hands.

Cultural Diversity's Impact On Firm Performance: The Moderating Influence Of Diversity Initiatives And Socialization Tactics, Amy Mcmillan-Capehart

Doctoral Dissertations

The primary purpose of this dissertation is to test the hypothesized relationships between cultural diversity and firm performance. Specifically, this dissertation examines whether or not socialization tactics and diversity initiatives moderate the relationship between diversity and firm performance. This dissertation uses ROA, ROE, and employee productivity in order to capture an accurate picture of firm performance.

My second purpose is to test competing hypotheses that are based on different theories. Theories relating to diversity suggest that there may be both positive and negative effects of a heterogeneous workforce. Therefore, it is necessary to isolate those instances in which diversity can …

An Investigation Of Air Force Communities Of Practice: A Descriptive Study Of Evolution Through Assessment Of People, Process, And Technology Capabilities, Jason R. May

Theses and Dissertations

A variety of theories state that communities of practice (CoPs) "evolve" or "mature" through various stages over time. Such theories posit that each stage is characterized by different people, process, and technology attributes/capabilities that ultimately necessitate differing strategies for achieving effectiveness (Gongla and Rizzuto, 2001). A primary goal of AFMC/DRW, AFMC Electronic Learning (eLearning) Knowledge Management Integrated Project Team, and the office of the Air Force Chief Information Officer is to increase CoP participation and effectiveness. This descriptive, cross-sectional research, surveyed all CoP managers of all CoPs "hosted" by AFMC/DRW with a quantitative/qualitative, 86 question, 5-point Likert, survey. This research …

Text Manipulation Judgment Accuracy: An Exploratory Study, Randy S. Wardak

Theses and Dissertations

Deception aims to affect a decision-making process in a way that somehow benefits the deceiver. More knowledge is desired in the area of purely text-based scenarios. Thirty-seven graduate students at the Air Force Institute of Technology participated in an experiment in order to gain an initial understanding of how people determine whether text has been manipulated, and to identify specific areas that may be more closely investigated in future research. Excerpts were drawn from editions of a current-events newsletter that the participants receive on a weekly basis as part of their enrollment in the graduate program. Some of the excerpts …

Perceptions Vs Reality: A Longitudinal Experiment In Influence Judgment Performance, Monti L. Knode

Theses and Dissertations

Government reliance on computer-mediated information has transformed it from "enabler" to "target" which now demands the detection of manipulated and deceptive measures a primary security objective. As people are not inherently good performers at detecting deceptive communications, this study draws on interpersonal deception theory (Burgoon, 1986) and social cognitive theory (Bandura, 1986) to measure personal perceptions that influence decisions operationalized as the successful detection of a deceptive measure. Department of Defense personnel (N--119) participated in a longitudinal experiment that measured detection performance before and after training and feedback treatments. Self-efficacy and perceived training effectiveness emerged as dominant factors in predicting …

Utility Assessment Of Specificity In Upward Feedback Instruments For Leadership Development, Theresa M. Wardak

Theses and Dissertations

Recently, organizations have been modifying performance appraisal systems to collect data from multiple sources to guide the development of supervisors. Upward feedback programs focus on development rather than appraisal by supplementing traditional downward feedback with subordinate feedback. The utility of two upward feedback instruments was assessed in this study; one is a commercially available instrument, the Leadership Practices Inventory (Posner & Kouzes, 1988) and the other is the recently developed, non-proprietary Upward Feedback Instrument (2002). The Upward Feedback Instrument was designed to measure leadership behaviors at a more specific level. It was thought that greater feedback specificity world lead to …

Developing A Leadership Commitments Inventory, Abigail L. White

Theses and Dissertations

Organizations have been modifying performance appraisal systems to collect data from multiple source to guide supervisor development. Multiple rater programs provide leaders with more than one source of feedback, and give them a more complete, and possibly more accurate picture of their performance, which can facilitate meaningful behavioral change. The purpose of this thesis was to develop and validate a Leadership Commitments Inventory (LCI) from a 360-degree feedback approach that reflected a six-factor leadership taxonomy composed of twelve distinct indices, Using successive content adequacy tests, 48 items were validated and the web-based LCI was administered to 278 participants. Internal consistency …

Performance Appraisal System In Filiz Gida, Bilgi Guner

Theses Digitization Project

This thesis focuses on evaluating the performance appraisal system of Filiz Gida, a small food processing company that is located in Turkey. Filiz Gida was established by Dogus Holding in Bolu, and currently employs 284 individuals. Filiz Gida is dedicated to fair and respectful treatment of all workers, offering voluntary benefits in housing programs, health care, education for worker's children, and professional child care services. The importance of quality in production at Filiz Gida is reflected by its receipt of ISO 9002 certification in 1994. In 2003 the Barilla Group, which is one of the giants in the pasta business, …