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Full-Text Articles in Performance Management

Acceptability Of Using Brain-Computer Interface In The Workplace – Attitudes Of Prospective Employees, Aneta Biernikowicz Dec 2025

Acceptability Of Using Brain-Computer Interface In The Workplace – Attitudes Of Prospective Employees, Aneta Biernikowicz

Studia i Materiały Wydział Zarządzania Uniwersytet Warszawski

Purpose: This study aims to examine the attitudes of young management students toward the use of brain–computer interfaces (BCIs) in the workplace, considering both the potential benefits and the associated risks of this technology.

Methodology: The study is exploratory in nature and was conducted using the CAWI method on a group of management students. Both open-ended and closed-ended questions were used on a 7-point Likert scale. Qualitative analysis included descriptive and focused coding, and quantitative analysis - descriptive statistics.

Results: Respondents showed a high level of awareness of the existence of BCI technology, mainly for medical purposes. …


Impact Of Community College Size And Meeting Types On Leader-Member Conversation Quality In Career And Technical Education (Cte) Leaders: A Mixed Methods Study, Kenneth Wayne Kirkland Jr. Dec 2025

Impact Of Community College Size And Meeting Types On Leader-Member Conversation Quality In Career And Technical Education (Cte) Leaders: A Mixed Methods Study, Kenneth Wayne Kirkland Jr.

Dissertations

Community colleges are complex institutions with the primary mission of workforce preparation and academic transfer. In many cases, community colleges produce the majority of their local workforces. Political influences upon workforce priorities, increased national calls for transparency in higher education training, complicated infrastructure, and technical expertise requirements for faculty have created substantial challenges for career and technical education (CTE) leaders. These complexities require the 21st-century CTE leader to be as externally focused as their presidents, highlighting the importance of communication effectiveness in both leaders.

The purpose of this mixed-methods study was to investigate the influence of community college enrollment levels …


The Importance Of Leader-Member Exchange And Psychological Contracts In Highly Qualified Researchers, Robin L. Ingerick Dba Dec 2025

The Importance Of Leader-Member Exchange And Psychological Contracts In Highly Qualified Researchers, Robin L. Ingerick Dba

Theses & Dissertations

This study examined the significance of the relationship between leader-member exchange (LMX) and psychological contracts in United States-based research organizations. When the organization-manager-employee relationship deteriorates, psychological contract breaches can occur, negatively affecting employee outcomes and the organization's financial success and stability. Existing knowledge highlights several factors that influence relationships, including reciprocated treatment, work behaviors and reactions, trust, professional respect, affect, mutual interaction, work autonomy, communication, job satisfaction, and fulfillment. The study sought to determine to what extent is there a predictive relationship between LMX and psychological contracts (employee obligations, employer obligations, fulfillment, and contract transitions) of highly qualified United States-based …


Exploring Hiring Managers’ Strategies For Recruiting Diverse Educators In A Southeastern State, Keisa K. Davis Ma Dec 2025

Exploring Hiring Managers’ Strategies For Recruiting Diverse Educators In A Southeastern State, Keisa K. Davis Ma

Dissertations

This dissertation examined the strategies applied by hiring managers within one state in the southeastern United States to recruit diverse teachers. The purpose of the study was to explore hiring managers’ experiences and knowledge of minority teacher recruitment. The primary research question for this study was: What strategies do hiring managers in the school district under study find most effective in overcoming barriers to recruiting minority educators, and how do they measure their success? Data was collected through semi-structured interviews, and thematic coding was used to arrive at emerging themes, patterns, and perceptions. The findings revealed that while hiring managers …


Investigating The Relationship Between Noun Classes And Plant Folk Taxonomy In Chasu Language Of Kilimanjaro Region In Tanzania, Peter Rabson Mziray Nov 2025

Investigating The Relationship Between Noun Classes And Plant Folk Taxonomy In Chasu Language Of Kilimanjaro Region In Tanzania, Peter Rabson Mziray

Journal of Humanities and Social Sciences

The current study investigates the relationship between noun classes and plant folk taxonomy in Chasu (G 22). The study focuses on two objectives: the first objective is to describe the plant folk taxonomy in Chasu and the second objective is to determine the relationship between noun classes and plant folk taxonomy in Chasu. Data were collected from rural villages in Same and Mwanga districts by using free listing, field interviews (jungle-walk-and-identify), and written texts containing Chasu plant names. The findings reveal that Chasu folk taxonomy reflects different ethnobotanical categories; including a unique beginner which is mmea/mimea ‘plant(s)’, and three life …


The Impact Of Artificial Intelligence On Leadership: A Systematic Literature Review Of Emerging Aspects And Organizational Effectiveness, Adrian Graca Nov 2025

The Impact Of Artificial Intelligence On Leadership: A Systematic Literature Review Of Emerging Aspects And Organizational Effectiveness, Adrian Graca

European Management Studies

Purpose: In today’s working environment, constant change has become the norm. Various departments are undergoing transformations from traditional systems to those more suitable for a technology-driven environment. This systematic literature review investigates the evolving landscape of leadership strategies in the context of artificial intelligence integration within organizations. Technological advancements necessitate a transformation in leadership approaches to harness AI's potential effectively while addressing associated challenges such as ethical concerns and human-machine collaboration.

Design/methodology/approach: This research is a systematic literature review conducted using the PRISMA framework. Relevant academic publications were sourced from reputable databases, including Web of Science, Scopus, and EBSCO. A …


Staff Matters: My Dental Assistant Asked For A Work Accommodation — What Are My Obligations?, Jodi Schafer Sphr, Shrm-Scp Nov 2025

Staff Matters: My Dental Assistant Asked For A Work Accommodation — What Are My Obligations?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This column addresses an employer's obligations when a dental assistant requests an accommodation for a medical condition that makes prolonged standing difficult. Both the federal Americans with Disabilities Act (ADA, for 15+ employees) and the Michigan Persons with Disabilities Civil Rights Act (PDCRA, for 1+ employee) mandate providing a "reasonable accommodation" unless it poses an "undue hardship". The employer must initiate the "interactive process"—a good-faith dialogue—to identify the employee's limitations and explore feasible accommodations. Medical documentation can be requested to substantiate the need. Examples of reasonable adjustments include providing a stool, offering schedule flexibility, or reassigning non-essential duties. Undue hardship …


Women In The Construction Skilled Trades: Career Progression, Challenges, And Motivational Factors, Richard Hannah, Andrew Parzyck, Andrea Janzen, Amanda Portinari Oct 2025

Women In The Construction Skilled Trades: Career Progression, Challenges, And Motivational Factors, Richard Hannah, Andrew Parzyck, Andrea Janzen, Amanda Portinari

Engaged Management ReView

Women remain significantly underrepresented in the construction industry, particularly in the skilled trades. Through qualitative exploratory interviews with six women, this study investigates the career trajectories, worksite barriers, and motivational influences shaping women’s experiences in the construction skilled trades. The research is framed using Donald Super’s Life-Span, Life-Space theory and expectancy-value theory (EVT) to explore how career stages and career value affect women’s experiences. Participants described gender bias, limited mentorship, and restricted advancement opportunities as primary challenges. This study highlights the need for industry-led initiatives to increase early exposure to trades, improve mentorship and sponsorship programs, and create structured pathways …


Toxic Leadership And Employees' Silence In The Public Sector: The Mediating Role Of Emotional Exhaustion And The Moderating Effect Of Cultural Values, Zubair Ahmed Pirzada, Shoukat Ali Mahar, Naveed Ahmed Mahar Oct 2025

Toxic Leadership And Employees' Silence In The Public Sector: The Mediating Role Of Emotional Exhaustion And The Moderating Effect Of Cultural Values, Zubair Ahmed Pirzada, Shoukat Ali Mahar, Naveed Ahmed Mahar

Business Review

This study examines the impact of toxic leadership on employee silence in public healthcare institutions within Sukkur Division, Sindh, Pakistan. Although prior studies have mostly focused on corporate settings, little is known about how toxic leadership shapes employee silence in public healthcare systems of developing countries. This study proposes emotional exhaustion as the mediating variable and cultural value as a moderating variable for the indirect effect. The study employed a cross-sectional and quantitative design, collecting data from 255 employees working in District Health Offices, Basic Health Units, and public hospitals. Validated measurement scales were applied, and data were analyzed using …


Beyond Compliance: Investigating The Motivational Power Of Equality, Diversity And Inclusion (Edi) In European Hospitality, Alessandro Ferrazza Dr Oct 2025

Beyond Compliance: Investigating The Motivational Power Of Equality, Diversity And Inclusion (Edi) In European Hospitality, Alessandro Ferrazza Dr

ICHRIE Research Reports

The base concept of this study is to explore the interrelationship between Equality, Diversity and Inclusion (EDI) practices, employee motivation and performance within the European Hospitality Industry. The research aims to identify the barriers and facilitators that shape motivational synergies stimulating performance outcomes, particularly for underrepresented employee groups. The researcher employed a mixed-methods approach underpinned by a pragmatic interpretivist framework. The findings revealed that there is wide use of discriminatory practices, limited career progression and poor work-life balance which act as significant demotivators (Siu et al., 1997). The study also reconceptualises EDI not merely as a compliance requirement, but as …


Employee Training Methods On Performance, Retention, And Career Growth In A Multi-Skilled Workforce And The Impact Of Emerging Technologies, Julia Bellis Oct 2025

Employee Training Methods On Performance, Retention, And Career Growth In A Multi-Skilled Workforce And The Impact Of Emerging Technologies, Julia Bellis

Research Awards

This research paper examines how different types of employee training like on-the-job training, micro-credentials and formal course can affect performance, retention, and career growth in today’s multi-skilled workforce. Many businesses will invest lots of money into training but struggle to understand whether these programs actually improve employee skills or provide positive return on investment. The literature shows that each training method has strengths and weaknesses and that their effectiveness depends on what industry it is used in, the skills that are required, and the resources that the company has. New technologies like virtual reality and extended reality also are changing …


Human Resources: Knowledge Transfer And Ramp-Up Curves In Onboarding, Sela Reid Oct 2025

Human Resources: Knowledge Transfer And Ramp-Up Curves In Onboarding, Sela Reid

Research Awards

This paper defines and discusses the importance of knowledge transfer, onboarding content, mentorships, internships, on-the-job training (OJT), job satisfaction, high employee retention and low employee turnover, and job rotation. A new employee’s first few days at a new job can be frightening, embarrassing, and overwhelming. If a new employee is given a bad impression of the company within their first week, the new hire is left rethinking their job decision; and the company’s reputation is at stake for not fostering a welcoming organizational culture. New employees do not need to feel lost, unprepared, apprehensive, or lonely during their first few …


Bibliometric Analysis Of Tour Guide Performance: Trends, Influential Publications, And Emerging Research Themes, Aybuke Ozsoy, Nese Yilmaz Sep 2025

Bibliometric Analysis Of Tour Guide Performance: Trends, Influential Publications, And Emerging Research Themes, Aybuke Ozsoy, Nese Yilmaz

Journal of Global Business Insights

The quality of tours is significantly influenced by tour guides’ communication skills, regional knowledge, and storytelling abilities. Guide effectiveness depends on factors such as training, skill development, and professionalism in guest care. Given their pivotal role in shaping tour quality and experiences, the literature consistently highlights these effects. The present study aims to make a comprehensive contribution to the existing knowledge in the field by analyzing the academic literature on the performance of tour guides using bibliometric methods. Analysis reveals that the most cited publications on tour guide performance are found in tourism and management journals, such as Tourism Management. …


Leading Gen Z: The Connected Authentic Leadership Model, James Mitchell Aug 2025

Leading Gen Z: The Connected Authentic Leadership Model, James Mitchell

The Scholarship Without Borders Journal

Generation Z is rapidly reshaping the global workforce, bringing with them new expectations for leadership grounded in authenticity, purpose, flexibility, technological fluency, and cultural intelligence. However, many traditional leadership models—such as transactional, servant, and even transformational leadership—only partially align with Generation Z’s needs. This study conducted a thematic analysis of 45 scholarly articles published between 2018 and 2024, identifying six leadership dimensions most valued by Generation Z: authentic transparency, servant-transformational focus, adaptive flexibility and inclusion, digital fluency, purpose-driven vision, and cultural intelligence. Based on these findings, the Connected Authentic Leadership Model (CALM) was developed to provide a holistic leadership framework …


Implementation Of A Standardized Onboarding Program, Sarah J. Wall Aug 2025

Implementation Of A Standardized Onboarding Program, Sarah J. Wall

Doctor of Nursing Practice Final Project Abstract

Purpose: To evaluate the impact of a standardized onboarding program on Advanced Practice Provider (APP) retention and productivity within an academic department.

Background: High APP turnover in specialized settings disrupts care and leads to financial losses. Previously, onboarding lacked structure, leading to early attrition and delayed productivity. A 24-week phased, competency-based orientation program was developed to improve retention, job satisfaction, and clinical performance.

Methods: The program, implemented in April 2024, included clinical precepting, didactic modules, and mentorship. Retention and Relative Value Units (RVUs) were measured before and after implementation. Qualitative data was collected through mentorship surveys and APP focus groups. …


Investigating The Use And Acceptance Of Information And Communication Technologies By University Faculty In Liberia And Its Implications To Sub-Saharan Africa, Michael K. Gray Aug 2025

Investigating The Use And Acceptance Of Information And Communication Technologies By University Faculty In Liberia And Its Implications To Sub-Saharan Africa, Michael K. Gray

Dissertations

This descriptive, non-experimental, correlational quantitative study examines the relationship between components of the Technology Acceptance Model (TAM), the Unified Theory of Acceptance and Use of Technology (UTAUT), and Human Capital Development (HCD) in determining the use of Information and Communication Technology (ICT) among university faculty in sub-Saharan Africa (SSA). With the increasing importance of ICT in educational transformation across developing regions like SSA, understanding the underlying factors that influence ICT acceptance is essential for effective policy and implementation strategies. The researcher surveyed 336 university faculty in Liberia using a questionnaire designed to capture perceptions related to TAM constructs (perceived usefulness …


Exploring The Mediating Role Of Individual Performance In The Relationship Between Work-Life Balance And Attrition, Grace O. Leasure Aug 2025

Exploring The Mediating Role Of Individual Performance In The Relationship Between Work-Life Balance And Attrition, Grace O. Leasure

Research Psychology Theses

Extensive research has established a relationship between work-life balance and employee attrition. However, limited attention has been given to the potential mediating role of individual performance within this dynamic. The present study aims to address this gap by examining whether individual performance mediates the relationship between work-life balance and attrition. It is hypothesized that higher work-life balance will be associated with lower attrition rates, partially explained by improved individual performance. Data will be collected via employee surveys and analyzed using mediation analysis. Anticipated results may provide organizations with a quantifiable, performance-based justification for investing in work-life balance initiatives.


Book Review: Building A God, Carl Lee Tolbert Jul 2025

Book Review: Building A God, Carl Lee Tolbert

The Journal of Values-Based Leadership

No abstract provided.


Effects Of Seasonality On The Experiences Of Employees In Minor League Sports, Amanda Barefoot Jul 2025

Effects Of Seasonality On The Experiences Of Employees In Minor League Sports, Amanda Barefoot

LSU Doctoral Dissertations

The temporal rhythms of sport organizations, driven by recurring cycles of in-season and off-season activity, create a unique organizational context that shapes decision-making, leadership behavior, and the experiences of employees. While seasonality is widely recognized in operational planning and revenue forecasting, its implications for organizational behavior in sport management remain underexplored. This three-paper dissertation examines seasonality as a temporal force influencing sport organizations at conceptual, strategic, and affective levels.

The first paper develops a sport-specific taxonomy of seasonality by synthesizing literature from econometrics, tourism, and organizational theory. It distinguishes between natural, internally institutionalized, and externally institutionalized seasonal influences, offering a …


Artificial Intelligence Dimensions (Expert Systems, Neural Networks, And Genetic Algorithms) And Their Impact On Human Resources Dimensions (Recruitment, Training, And Employee Performance Evaluation) In The Government Sector In The United Arab Emirates - Dubai Government As A Case Study, Dr. Shawk Hasan Mahdi Jul 2025

Artificial Intelligence Dimensions (Expert Systems, Neural Networks, And Genetic Algorithms) And Their Impact On Human Resources Dimensions (Recruitment, Training, And Employee Performance Evaluation) In The Government Sector In The United Arab Emirates - Dubai Government As A Case Study, Dr. Shawk Hasan Mahdi

Faculty Peer-Reviewed Papers | بحوث هيئة التدريس المحكمة

The study aimed to elucidate the Artificial Intelligence dimensions (Expert Systems, Neural Networks, and Genetic Algorithms) and their impact on Human Resources dimensions (Recruitment, Training, and Employee Performance Evaluation) in the government sector in the United Arab Emirates - Dubai Government as a case study. The study population comprised employees in the government sector in Dubai, United Arab Emirates. The study followed descriptive-analytical methodology and utilized a questionnaire for data collection. The sample size was 355 individuals, selected randomly. The Statistical Package for the Social Sciences (SPSS) software was used for data analysis. The study yielded several key findings, including …


Fostering Innovation At Work: Leadership Strategies For Motivating Innovative Work Behavior Across Generations Within The Christian Higher Education Environment, Sarah Clark Jul 2025

Fostering Innovation At Work: Leadership Strategies For Motivating Innovative Work Behavior Across Generations Within The Christian Higher Education Environment, Sarah Clark

Doctor of Strategic Leadership (DSL) Capstone Abstracts

Project Type

Organizational Consulting Project, Organizational Design or Change, Seminar or Workshop

Project Overview

This capstone project involved the design, facilitation, and evaluation of a strategic leadership workshop developed for mid to senior-level enrollment leaders at Southeastern University. Grounded in Self-Determination Theory (SDT), Innovative Work Behavior (IWB), and Transformational Leadership, the workshop offered a diagnostic and developmental experience designed to motivate innovation across generational teams within a Christian higher education setting. The workshop was structured to transition from research-based theory to data-informed strategy, helping leaders translate organizational insights into actionable plans.

Project Themes

Core themes included intrinsic and extrinsic motivation, …


“Gen Z Malas Dan Gampang Resign?”: Analisis Wacana Kritis Atas Representasi Negatif Dalam Media Massa, Muhammad Gaza Jun 2025

“Gen Z Malas Dan Gampang Resign?”: Analisis Wacana Kritis Atas Representasi Negatif Dalam Media Massa, Muhammad Gaza

Jurnal Manajemen dan Usahawan Indonesia

This study employs Norman Fairclough’s Critical Discourse Analysis to examine how Indonesian online media construct negative stereotypes of Generation Z in the workplace. Based on an analysis of 15 national news articles (January–May 2025), the findings reveal that narratives such as “lazy,” “spoiled,” and “quick to resign” are consistently reproduced through word choice, institutional quotes, and framing aligned with traditional work values. The discourse operates on three levels: micro (biased linguistic structures), meso (digital market logic), and macro (intergenerational value tensions). These representations are not mere reflections of reality but symbolic practices that reinforce dominant work structures. A critical reading …


Resilience: Panacea, Trend, Or Deception? The Significance And Application Of The Concept In Organizational Management, Aleksandra Spik Jun 2025

Resilience: Panacea, Trend, Or Deception? The Significance And Application Of The Concept In Organizational Management, Aleksandra Spik

Studia i Materiały Wydział Zarządzania Uniwersytet Warszawski

Objective: The primary aim of this article is to analyse the significance and application of the concept of resilience within management sciences, to identify factors contributing to high organizational resilience, and to examine a case study of the Aksam company. Additionally, anathe article seeks to highlight the limitations of the conceptual construct of resilience and the negative aspects associated with the phenomenon of resilience.

Methodology: A systematic review method was employed to analyse selected articles, alongside a case study analysis and a descriptive method, which facilitated the presentation of the origins and development of the concept of resilience. …


Does The Organization–Employee Relationship Matter? Linking The Organization–Employee Relationship With Employee Well-Being And Performance, Deepti Pathak, Gaurav Joshi Jun 2025

Does The Organization–Employee Relationship Matter? Linking The Organization–Employee Relationship With Employee Well-Being And Performance, Deepti Pathak, Gaurav Joshi

Economic and Business Review

The study examines the relationship between the organization–employee relationship (OER), well-being, and work performance of remote workers who were mandated to work from home because of the uncertainties and health risks brought about by the COVID-19 pandemic. This study focuses on the work performance of the employees contributed through positive psychological well-being and positive OERs. A comprehensive nationwide survey was undertaken, involving a sample size of 1289 full-time IT employees in India, with the objective of determining the impact of well-being on individual work performance. Results from the analyses indicate that though the employees with limited experience of work from …


The Impact Of Transformational Leadership In Job Quality In Manufacturing Sector: A Mediating Role Of Job Attitude, Joel Mark Rodriguez, John Jarold M. Flores, Lourdes Q. Palallos May 2025

The Impact Of Transformational Leadership In Job Quality In Manufacturing Sector: A Mediating Role Of Job Attitude, Joel Mark Rodriguez, John Jarold M. Flores, Lourdes Q. Palallos

Journal of Global Awareness

This research explores the impact of transformational leadership on the attitude and quality of jobs in the manufacturing sector, increasing understanding of employee performance and organizational outcomes due to the gap found in the explanation of how the inputs of leadership translate into the outcomes of organizations. The present study found a weakness in the few studies relating transformational leadership to job quality, especially within the manufacturing setting. The objective of the present study was to examine the relationship of transformational leadership with job attitude and job quality while exploring if the relation between transformational leadership and job quality is …


Notes From The Editor, Jay Nathan May 2025

Notes From The Editor, Jay Nathan

Journal of Global Awareness

No abstract provided.


Hospital Organizations’ Obligation To Promote Spiritual Well-Being Among Nurses: Development Of A Normative Ethical Argument, Michael Jordan May 2025

Hospital Organizations’ Obligation To Promote Spiritual Well-Being Among Nurses: Development Of A Normative Ethical Argument, Michael Jordan

Electronic Theses and Dissertations

This dissertation presents an innovative strategy to promote the support of nurses' spirituality within hospital organizations. By focusing on the spiritual well-being of nurses by hospital organizations, with a natural extension into nursing schools, the approach aims to enhance nurse’s ability to protect their own spirituality, provide comprehensive spiritual care to patients, and increase nurse moral resilience. By investing in nurses' spirituality and spiritual growth, hospitals can potentially increase job satisfaction among nursing staff, improve patient care outcomes, and create a more holistic healing environment for both nurses and patients. As the nursing shortage continues and the number of nurses …


Investigating The Factors Influencing The Rejection Of Cognitive Performance Tests In The Banking Sector Of Pakistan., Faraz Ali Memon, Uzair Inayat Memon May 2025

Investigating The Factors Influencing The Rejection Of Cognitive Performance Tests In The Banking Sector Of Pakistan., Faraz Ali Memon, Uzair Inayat Memon

Business Review

This study explored the barriers hindering the adoption of cognitive performance tests in HR practices within Pakistan’s banking sector and developed practical recommendations for enhancing their implementation. A qualitative approach was adopted, and 16 semi-structured interviews were conducted with HR professionals from major banks in large cities. It aims to explore potential barriers to using and incorporating cognitive ability tests in selection practices. The data was later interpreted, and the findings highlighted five key themes. The results revealed factors influencing the rejection of cognitive performance tests in Pakistan's banking sector. It includes cultural factors such as senior management resistance and …


The Digital Incorporated Worker Narrative: A Mixed Methods Study Of Digital Capital, Work Selection, And Outcomes In The Fourth Industrial Revolution, Tracie King May 2025

The Digital Incorporated Worker Narrative: A Mixed Methods Study Of Digital Capital, Work Selection, And Outcomes In The Fourth Industrial Revolution, Tracie King

Dissertations

Digital technology permeates society and industry, making digital-ready workers necessary for firms of all sizes as a firm seeks competitiveness in the market (Bergson-Shilcock et al., 2023; de Ruyter et al., 2018; Gorski et al., 2022; Karaboğa, 2023; Kim et al., 2017; Qureshi Zia, 2019). Firms seeking digital-ready workers face a complex digital divide that creates a worker shortage (Bergson-Shilcock et al., 2023; Karaboğa, 2023; Qureshi Zia, 2019). This study aims to describe workers' work selection, work experience, and outcomes in a complex digital society.

Most digital divide research focuses on the individuals excluded from owning, accessing, and having skills …


Front Line Innovation In Federal Agencies: U.S. Department Of State Passport Services Innovation Portal Engagement Program, Bill Langer May 2025

Front Line Innovation In Federal Agencies: U.S. Department Of State Passport Services Innovation Portal Engagement Program, Bill Langer

Creativity and Change Leadership Graduate Student Master's Projects

This project explores strategies for enhancing front-line innovation within federal agencies through employee engagement with the U.S. Department of State's Passport Services Innovation Portal. Rooted in the principles of creative leadership and intrinsic motivation, the project addresses persistent barriers to innovation in federal settings, such as bureaucratic inertia and a lack of feedback mechanisms for idea submissions. Utilizing the Creative Problem Solving (CPS) model and a modified 21st-century facilitation framework, the project team designed and implemented an engagement program that included informational briefings and targeted newsletters. Quantitative data from website analytics and idea submissions were analyzed using paired t-tests and …