Human Resources Management Commons^™

Employee Age And The Impact On Work Engagement, Robin Roberts

Publications

Purpose – Employee engagement studies are popular in contemporary research because of the complexity organizations face in nurturing the performance and productivity of multigenerations of workers. The purpose of the current study is to assess association of age and dimensions of work engagement.

Design/methodology/approach - In total 181 participants completed the Utrecht Work Engagement Scale (UWES) to measure work engagement including the dimensions of absorption, vigor and dedication as well as demographics. One way ANOVA and post hoc tests were conducted to examine the relationship between age and work engagement.

Findings: Employees 50 years of age and older were …

Exploring Diversity Management In Transnational Corporations Through The Lens Of Migration And Expatriation, Kingsley U. Utam, Uduak Archibong, Sean Walton, Cyril Eshareturi

Journal of Sustainable Social Impact

In this study, we aim to develop an understanding of the similarity between migration and expatriation, identify both as elements in diversity, and draw attention to the additional layer of ethnic diversity created by the high number of top management expatriates in some Nigerian subsidiaries of transnational corporations. Using the qualitative research design, we thematically analysed data from semistructured interviews with six indigenous managers in four transnational corporations. We found a significant number of expatriate managers in two subsidiaries and a lack of diversity management framework to address the new layer of diversity as reflected in the unequal treatment of …

Working Around Political Divides: A Multidisciplinary Examination Of Political Identity As A Factor Of Organizational Diversity, Blake D. Horner

University Honors Theses

In an age of targeted rhetoric and extreme polarization, the political has trespassed into the personal. As a result of this obtrusive integration, disagreements in the workplace are on the rise. Friction caused by inter-employee political diversity has been shown to cause several harmful organizational outcomes including job dissatisfaction, turnover, burnout, and psychological distress. Although this issue is common and harmful, few studies have been published on the subject. In this literature review, I attempt to contribute to the scholarly knowledge on this under-researched concept of workplace political diversity by employing a multidisciplinary approach. To illustrate the components of this …

Perceived Organizational Support, Megan Paul

Umbrella Summaries

What is perceived organizational support?

Perceived organizational support (POS) refers to employee perceptions regarding the extent to which their employer “values their contributions and cares about their well-being” (Eisenberger, Huntington, Hutchison, & Sowa, 1986, p. 501). In the social exchange between employees and employers, it is the organizational equivalent of employees’ commitment to the organization, though it is based on employees’ perceptions, rather than the organization’s perspective. In short, it represents “employees' inferences concerning the organization's commitment to them” (Eisenberger et al., 1986, p. 500). Beliefs about the organization’s commitment are thought to stem from employees’ interactions with other members …

Strategies To Improve Child Welfare Worker Retention, Quality Improvement Center For Workforce Development

Other QIC-WD Products

High turnover among child welfare workers affects child welfare agencies and the families and children they serve. The challenges of high turnover rates are compounded by a lack of research on effective strategies to attract and retain child welfare workers. The primary goal of the Quality Improvement Center for Workforce Development (QICWD) is to build the evidence base regarding strategies to strengthen the child welfare workforce. We also strive to understand how improving an agency’s workforce impacts the children and families served. The QIC-WD is implementing various workforce strategies within eight sites across the country, carefully evaluating the impacts, and …

Psychological Well-Being During Retirement Transition And Adjustment For Southern Baptist Pastors: A Phenomenological Multi-Case Study, Tresa Gamblin

Human Resource Development Theses and Dissertations

The purpose of this phenomenological multi-case study was to understand the psychological well-being experience of Southern Baptist pastors during transition and adjustment to retirement. Questions centered around their upbringing, their calling experience, their education, career progression in churches, reasons for retiring, preparation for retirement, experience after retiring, and how identity and purpose may or may not have been related to their role as pastor. The goal of the study was to investigate these experiences to provide rich data and analysis that is missing in current literature.

The research was based on two theories: continuity theory and role theory. The study …

Seeking Justice: Reform To The Resolution Of Sexual Harassment Workplace Claims, Maygen Martinez

Honors College Theses

The era of the #MeToo Movement has brought about significant change in both personal and professional lives. With support from the community, many survivors of sexual assault are now able to publicly confront the atrocities that have happened to them. Further, and as a result of this impetus, historic legislation and internal action have caused many companies to end their mandatory arbitration practices for sexual harassment complaints. The ending of mandatory employer-sponsored arbitration opens the door to a significant change in the way discrimination and harassment complaints are resolved in the workplace. More employees than ever are now able to …

Considerations For Introducing, Facilitating, And Expanding Mindfulness Training In The Workplace, Laura H. Saher

Mindfulness Studies Theses

This creative thesis is designed to further the understanding of the considerations for offering mindfulness training in the workplace and to offer mindfulness practitioners a guide for introducing and facilitating mindfulness training into their workplaces. This thesis consists of two primary components: 1) a rationale paper and 2) a creative component. The rationale paper includes a literature review that focuses on the benefits and risks of offering mindfulness training in the workplace; these form the business case for bringing mindfulness to the workforce and identify the gaps in the research that prompted the questions underlying this thesis. These gaps were …

Staff Council Agenda, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

• Call to Order
• P3-5, HR Updates
• P3, President;s Diversity Advisory Council (PDAC) Update
• Information Sharing and Gossip
• P4, Approval of April 17, 2020 Minutes-VOTE
• P4, Treasurer's Report
• P3-5, Committee Reports
• New Business
• P4, By-Laws Update-Vote
• P4, Review of Terms for Staff Council Members
• P4, 2020-2021 Elections Update
• P1-5, USG Staff Council Updates
• Adjournment

Staff Council Meeting Minutes, Georgia Southern University, Staff Council

Staff Council Meeting Minutes & Agendas

No abstract provided.

Perceptions Of Organizational Politics, Penny Putnam Collins, Megan Paul

Umbrella Summaries

What are perceptions of organizational politics?

Perceptions of organizational politics (POP) is defined as an individual’s subjective assessment of the degree to which their work setting is believed to be self-serving of some individuals and groups, to the detriment of others (Ferris, Harrell-Cook, & Dulebohn, 2000). A popular and recommended 15-item measure assesses POP through three factors: general political behavior, going along to get ahead, and pay and promotion (Kacmar & Carlson, 1997). Example items from each factor include, “People in this organization attempt to build themselves up by tearing others down,” “Sometimes it is easier to remain quiet than …

Your Home: The Workplace Of The Future, Lewis Larson

Marriott Student Review

With more technology at our fingertips than ever before, remote working seems to be the direction many businesses are heading. In this article, Lewis Larson discusses how offering remote working opportunities is one way that business managers can boost productivity in their company.

Emotional Intelligence Trumps Your Gpa, Gage Poulson

Marriott Student Review

What does it truly mean to be intelligent? While success is commonly measured by our GPA, our ACT scores, and how many high-level courses we can manage, emotional intelligence is measured by the ability to motivate oneself, control impulses, regulate moods, empathize, and hope. In this article we explore how emotional intelligence should be valued equally, if not more, than academic achievements within the business world.

Examining The Mediating Effect Of Job Crafting On The Relationship Between Managerial Coaching And Job Engagement In The Skilled Trades, Jennifer H. Duplessis

Human Resource Development Theses and Dissertations

Employee engagement continues to gain considerable attention owing to its positive correlation with numerous desired work-related outcomes (Saks, 2019; Shuck et al., 2017). Engagement in one’s job has become of particular interest in industry sectors experiencing shortages, such as the skilled trades (Bilginsoy, 2003). The skilled trades have reportedly been the most difficult segment of the employee market to staff globally year over year (Schwartz, 2015; Wright, 2013).

As organizations wish to improve engagement in one’s job, they have looked to developmental antecedents of engagement (Ellinger, Musgrove, & Ellinger, 2012). Managerial coaching has been supported as having a significant direct …

Homeless Veterans In San Francisco / Housing Our Heroes, Raymond Gray

Master's Projects and Capstones

Abstract

This paper will review the homeless population, including homeless veterans, in San Francisco, ways the city has tried to handle the situations with the homeless and project a path forward with ideas to help end homelessness for good. Before the COVID-19 Pandemic, San Francisco had an increase of homeless veterans of 8%, but the pandemic has caused these numbers to increase.

San Francisco has lined a path forward to house the homeless during these difficult times, by placing them into hotels. Creating an endless game of hiding the homeless will only create other issues; this must end. With partnerships …

Humor, Megan Paul

Umbrella Summaries

What is humor?

There are numerous definitions of humor in the research literature, with significant variety among them. A relatively simple definition of humor is something that is said or done to elicit levity or laughter (Dubinsky, Yammarino, & Jolson, 1995). Examples of the more complex aspects of other definitions of humor include expression, recognition, or appreciation of it; the purpose, nature, or target of it; and attitudes toward it. One way of summarizing some of the different perspectives is to define humor as being either (a) positive or negative and (b) directed inward or outward (Martin, Puhlik-Doris, Larsen, Gray, …

To Discovery And Beyond: Using Workflow Automation As An Opportunity For Collaboration And Education, Rebecca B. French

Libraries

This poster describes a project to automate portions of JMU Libraries' workflow for distributing Special Collections finding aids to various discovery platforms. Through the development of a custom Python app called Spaceport, we were able to greatly improve the efficiency and sustainability of this process while also providing a more consistent discovery experience for our patrons. The project also had broad impacts in other areas. Our incremental and collaborative approach provided space for professional development related to the project, supported evolving project goals and the process of adapting to the new workflow, and strengthened relationships between departments. In addition to …

The Relationship Between The Perceived Value Of Professional Development, Job Satisfaction, And Intent To Leave, Wendy Marie Wells

Dissertations

Organizations striving to remain competitive compete in the war for talent in order to recruit and retain employees. Studies assessing intent to leave and turnover suggest numerous strategies to mitigate the revolving door of employees quitting jobs (Allen, 2008; Allen, Bryant, & Vardaman 2010; Lee, Hom, Eberly, & Li, 2018). This study assesses the relationship between the perceived value of professional development, job satisfaction, and intent to leave. Results of the study reveal as one finds professional development, valuable job satisfaction increases. In assessing the relationship between professional development and intent to leave, the results of the study suggest that …

Work-Life Balance: Perceived Differences Of Teleworkers And Non-Teleworkers, Christian Paul Lagarde

Dissertations

As the growth in the number of dual-career couples continues, couples attempt to balance the demands of career and family (Berlato & Corrêa, 2017). A healthy work environment potentially supports a positive work-life balance for employees. Supportive work environments increase morale, job satisfaction, job retention, productivity, as well as a fulfilling family life (Molla, 2015). Failure to assist employees with finding work-life balance risk the loss of a positive work environment for a company’s employees and the entire organization. Therefore, this human capital study seeks to build on the current research surrounding assisting organizations to find work-life balance for their …

The Mental Health Of Black Men: Stabilizing Trauma With Emotional Intelligence, Davis Brandford

School of Professional Studies

The purpose of this study is to explore the relationship between the impact of historical trauma and barriers on African-American males and the effects of emotional intelligence in reducing traumatic experiences. This research study is based on previous research and studies that explores the historical review of African- American oppression, trauma in black males, and mental health in the African American community. This study will utilize the historical trauma and emotional intelligence theories to explore barriers that African Americans have experienced over time and the role emotional intelligence can play to reduce trauma. It also explores the relevance of historical …

Crisis Communication And Executive Leadership: Ethical Shortcomings In Government, Daniel Davidoff

School of Professional Studies

This research thesis project is an analysis of how and why governments fail in their attempts at crisis communication. The hypotheses tested are: there exists a negative correlation between unethical leadership and successful crisis communication practices. And governments are more likely to experience these failures due to ethical disconnects in modern politics. Research includes a review of relevant academic literature regarding crisis communication theory, as well as the ethical framework that can be applied to that theory. Cases considered are Hurricane Katrina, the choking death of Eric Garner, and the COVID-19 global pandemic. The research project concludes with a recommendation …

Becoming A Trauma Informed Care Organization, Katie Robery

School of Professional Studies

The Brockton Area Mutli Services Inc or BAMSI is a private, non-profit human services organization providing services to adults and children with developmental disabilities, mental illness, behavioral health, and public health needs. Founded in 1975, BAMSI is in the business of “bringing people and services together.” BAMSI transforms lives by building the capacity of individuals, families, organizations, and communities to learn, thrive, and achieve their goals. BAMSI services promote the recovery, resiliency, and self-determination of the people we serve. As a human services leader, we strive to be the provider of choice. (Duffy, 2019) With an emphasis on respect and …

Diversity And Inclusion In The Workplace; Benefits, Challenges And Strategies For Success, Margaret Leone

School of Professional Studies

In this case study I have explored the topic of diversity and inclusion in the workplace and learned how it can transform a business. When D&I is a serious business strategy supported by senior management it can help recruit and retain top talent, increase profits, and unleash creativity among other benefits. It is important to have leadership that is inclusive so they can set the tone for their staff

This case study evaluates the D&I culture at The Children’s Study Home (CHS) and explores best practices for improvement. CHS is a non-profit human service agency in Western MA, that’s mission …

Young People, Social Media, And Impacts On Well-Being, Andreana Nop

School of Professional Studies

Millennials and Generation Z were born into an age where social media and digital technology have been integrated in nearly all aspects of their lives. While social media has proven to be a valuable communication tool in connecting with each other and sharing information, the long-term psychosocial effects are beginning to become more apparent as social media matures. This study analyzes what these effects are and how communication is impacted for these young people. It questions how young people can leverage social media and decrease harm. The study will be conducted through a literature review and analysis. Its goal is …

Managing Burnout And Secondary Traumatic Stress In Human Service Organizations, Naomi Ingram

School of Professional Studies

This Case Study explores how burnout and secondary traumatic stress impact staffing, service delivery, and organizational effectiveness in a human service agency. The Case Study is focused around Ascentria Care Alliance’s Children & Family Services in Massachusetts, which encompasses three foster care programs: the Unaccompanied Refugee Minor (URM), Division of Children’s Services (DCS), and Intensive Foster Care (IFC) programs. Both individual and organizational approaches are needed to most effectively address burnout and secondary traumatic stress. Individual workers need to build resilience factors such as self-compassion and mindfulness, set appropriate boundaries with clients, engage in ongoing training, support, consultation, and supervision, …

Rest Homes: Their Value On Massachusetts Healthcare Continuum, Ronald Pawelski

School of Professional Studies

In Massachusetts, rest homes provide cost effective care for elderly residents in a community setting. Rest homes, however, are not well-understood and the rest home industry itself suffers greatly, not only from a lack of understanding of the services they provide, but also from the strain on their financial resources due to both competition from other healthcare options and insufficient reimbursement rates for residents’ care.

The paper explores the financial challenges facing the industry and outlines the data that speaks to the value of the rest home care option for both the residents themselves and Massachusetts state healthcare budget. It …

A Case Study On The Best Practices Of The Facilitating Organization For Peer Recovery Support Services In The State Of New Hampshire, Maggie Ringey

School of Professional Studies

In working with the Facilitating Organization for Peer Recovery Support Services through Harbor Homes, I have found that the Recovery Community Organizations that receive support through the FO provide valuable services that help individuals that struggle with substance use disorder achieve and maintain long term sobriety and recovery. The RCOs throughout New Hampshire bridge gaps in services and treatments that are left untouched by traditional clinical methods and through regular check ins, participants at the RCOs have reported that the services provided resulted in positive outcomes in their lives. Throughout the course of this research, I found that the RCOs …

Elder Isolation In Immigrant Communities, Jessica Da Silva

School of Professional Studies

This paper examined loneliness, as a measurement of perceived social isolation, in older immigrant adults. Previous research shows that older adults are more likely to experience social isolation and loneliness. Both of which have a direct correlation with their overall health (Wilson & Molton, 2010, Cacioppo et al., 2002) and mortality rates (Holt-Lunstad et al, 2015). Another international study found that immigrants in particular are at a higher risk for experiencing loneliness (Government of Canada, 2018). In this study, 35 immigrants and non-immigrants participants answered a survey which included 20 questions from the UCLA Loneliness Scale Version 3 (Russel, 1996). …

Dallas, Tx: The Staggering Wealth Gap, Macy Golman

School of Professional Studies

In the summer of 2019, I had the privilege of serving as an AmeriCorps member with an organization called Equal Heart. One of Equal Heart’s main initiatives was to provide meals to children in underserved populations, to make sure that without school in session, these children would still be receiving food. Unfortunately, in many instances, without these meals, many of the children we served would likely not know when they would be eating their next fulfilling meal. There were certain pockets of Dallas that we would travel to everyday, places that were fifteen minutes maximum from my house, but places …

Job Crafting: Who And Where?, Mia Myers

Honors Theses

Job crafting, a type of employee-initiated job design concerned with job tasks, relationships, and mindsets about the job, is a relatively new concept that workplaces should be looking into. Job crafting has implications for how work is conducted and in what fashion, but little research has examined what external and internal factors could influence an individual’s inclination to job craft. Using a qualitative and quantitative approach, this study examines the possible relationships among task crafting, relational crafting, organizational culture, affect, and emotional stability. This study finds that organizational culture, affect, and emotional stability do impact how much an employee feels …