Human Resources Management Commons^™

Managing Capacity Development For Administrative Staff In Higher Education Institutions: A Case Study Of The American University In Cairo, Amal Gamal Kaldas

Theses and Dissertations

Capacity development (CD) is a fundamental factor in the success of an organization, particularly in the initiation of higher education (HEIs) where administrative staff have a significant role in operational functions. This thesis presents several aspects that shape the capacity development for administrative staff in higher education institutions and the foundation of theories that relate to CD. Focusing on The American University in Cairo (AUC) as a case study to explore the current CD programs, how the administrative staff perceive the CD programs, and the challenges that hinder AUC in implementing these programs, and how AUC manages these programs. A …

Data Utilization In Facilities’ Performance Management Decision- Making At U.S. Four-Year Public Institutions: A Cross-Sectional Exploratory Study, Tanaporn Supanichrattana

Theses and Dissertations

The growing complexity of higher education finance, aging infrastructure, and rising accountability expectations has intensified demands on facilities organizations to manage institutional assets strategically. As colleges and universities face sustained fiscal constraints and expanding operational pressures, the ability of facilities leaders to use data to inform performance management has become increasingly critical. Despite this importance, limited empirical research has examined how facilities leaders integrate data into decision-making within public higher education contexts.

The quantitative study employed a cross-sectional, exploratory survey design to investigate data utilization practices among facilities leaders at U.S. public four-year institutions. Guided by the Data–Information–Knowledge–Wisdom hierarchy and …

Why We Stayed, Why We Left: A Hermeneutic Phenomenological Study Of Hispanic/Latino Child Welfare Professionals’ Experiences Of Organizational And Safety Culture, Cynthia Franco

Theses and Dissertations

This hermeneutic phenomenological study examines the lived experiences of Hispanic/Latino child welfare professionals who were formerly employed at a large urban public child welfare agency. Despite the growing representation of Hispanic/Latino children and families in child welfare systems and the strong vocational commitment of Hispanic/Latino professionals, this group remains underrepresented in the workforce and experiences notable patterns of early attrition. Grounded in safety science and psychological safety frameworks, this study explores how organizational culture, leadership practices, and identity-related dynamics shape professional meaning-making, well-being, and decisions to remain in or leave the field.

Data were collected through in-depth, semi-structured interviews and …

Enhancing Employment Readiness Of Information Technology (It) Professionals Of India - A Talent Refactoring Approach, Lakshminarayanan K.V

Theses and Dissertations

The Indian Information Technology (IT) sector is undergoing significant transformation due to the adoption of Industry 4.0 technologies such as Artificial Intelligence, Internet of Things, cloud computing, and cyber-physical systems. These changes have redefined workforce expectations, shifting employment readiness from mere technical competence to a holistic combination of adaptability, behavioral attributes, and continuous learning capabilities. In this context, the study proposes a Talent Refactoring Framework to address employability in a rapidly evolving VUCA–BANI environment by integrating organizational, career-oriented, and individual dimensions.

A review of existing literature reveals notable gaps in understanding employment readiness as an ecosystemic and psycho-social construct, particularly …

Exploratory Study On Factors That Impact Job Embeddedness For Northeast Government And Commercial Aerospace Procurement Specialists, Nicholas Alaimo

Theses and Dissertations

This qualitative study examined job embeddedness theory and its impact on commercial and government aerospace procurement professionals in the Northeast United States. The research sought to understand the factors that influence why these professionals remain in their positions and what elements contribute to improved job performance. Job embeddedness theory explains employee retention through three key factors: perceived fit within their role, perceived links to organizational culture, and perceived sacrifices that would result from leaving.

The study identified six main themes. First, the research found both similarities and differences in how aerospace procurement specialists connect with aerospace culture in government subcontracting …

Analyzing U.S. Army Recruiter Productivity Through Cohort Differentiation And Behavioral Tendency Composition, Mary M. Bates

Theses and Dissertations

This research analyzes differences among aggregate achievements of U.S. Army recruiting cohorts, determines which behavioral tendencies are indicative of performance level, and investigates aggregate behavioral composition with cohort achievement. Analyses require implementation of OLS regression, ANOVA, Tukey’s Test, Mann-Whitney U test, Holm-Bonferroni adjustment, XGBoost decision tree, logistic regression, and the Kolmogorov-Smirnov test. The results show insignificant achievement differences among cohorts and weak yet prevalent abilities of select measures of behavioral tendencies to indicate recruiter performance.

An Analysis Of Supervisor Job Satisfaction During Telework In The Covid-19 Pandemic, Corey L. Rucker

Theses and Dissertations

The COVID-19 pandemic significantly reshaped workplace practices, accelerating the adoption of telework. This study examines the job satisfaction of supervisors in telework environments, focusing on qualitative analysis of survey responses from 41 supervisors in the Department of Defense (DoD). Through thematic analysis, the research identifies key factors influencing supervisor satisfaction. These themes include flexibility, communication challenges, resource gaps, and the unique stressors of managing remote teams. Findings reveal that while telework offers benefits such as improved work-life balance and productivity, it also presents challenges like reduced team cohesion, blurred work-home boundaries, and difficulties in performance management. Grounded in Herzberg’s Two-Factor …

Analysis Of An Army Recruiter Allocation Model (Ram), Erik J. Wittendorf

Theses and Dissertations

The United States Army Recruiting Command’s mission to recruit America’s best and brightest volunteers that can deploy, fight, and win requires an effective distribution of its recruiting force to serve as local community ambassadors. This research analyzes an Army recruiter allocation model (RAM) and assesses its underlying assumptions, objective function, and constraints. A detailed study of relative market potential and production rates for up to 1,319 Army recruiting stations and 18,789 ZIP codes enables RAM modification recommendations leveraging evolving recruiting concepts and identifies areas of future work to continue improving the Army’s understanding of the recruiting environment.

Developing Core Competencies For The Air Force Civil Engineer Asset Management Career Field, David A. Rochester

Theses and Dissertations

The United States Air Force (USAF) relies on a highly trained and capable workforce to maintain and manage its infrastructure, ensuring mission readiness and operational effectiveness. However, the increasing complexity of asset management, aging infrastructure, and evolving global threats necessitate a structured approach to developing the competencies required for Air Force Civil Engineer Asset Managers. This research aims to identify, develop, and validate core competencies specific to this career field, utilizing a structured methodology that combines an Education Working Group (EWG) with a Delphi study. The study begins with an expert-led EWG to generate an initial list of competencies based …

Forecasting Army Recruiting Mission Distribution, Maxwell A. Deihl

Theses and Dissertations

The Army’s recruiting landscape has changed markedly in recent years, raising questions about whether forecasting methods of Army contracts remain robust. This thesis recreates the presented models in Joshua McDonald’s 2015 thesis. It replicates and evaluates the models with updated data (2018–2023) to assess their current validity and compare them to novel alternative approaches, such as simpler regression models or neural networks. While the 2015 model remains a valuable baseline, results suggest that either refining its variables or adopting alternative methods can improve predictive accuracy and interpretability. Ultimately, the United States Army Recruiting Command has many options regarding how it …

Job Demands And Resources: A Look At The Vha Workforce To Support Dod Goals, Anthony J. Rivera

Theses and Dissertations

This study investigates the relationships between job demands, job resources, burnout, turnover intention, and workplace attitudes among employees of the Veterans Health Administration (VHA) through the lens of the Job Demands-Resources (JD-R) model. The findings reveal both expected and novel insights. Consistent with prior research, the study confirms that excessive job demands, without enough resources to balance then, lead to burnout. This, in turn, increases turnover intention and negatively affects how employees view leadership and the work environment. A significant discovery, however, challenges conventional assumptions: favorable job demands were positively correlated with turnover intention, suggesting that employees in favorable roles …

Mediating And Moderating Effects Of Job Satisfaction, Organizational Commitment, Perceptions Of External Markets, And Work-Life Balance On Employee Retention, Naya J. Gillespie

Theses and Dissertations

Employee retention remains a critical challenge for organizations across industries, particularly in environments with high turnover rates and competitive external job markets. This thesis examines the correlations between organizational commitment, job satisfaction, work-life balance, and perceptions of external job markets to uncover their collective and individual impacts on employee retention. Using quantitative research design, data was collected through an online survey of 240 participants across various hierarchical levels. Key findings indicate that organizational commitment and job satisfaction significantly influence retention, with job satisfaction also serving as a mediator between organizational commitment and turnover intentions. Work-life balance plays a direct role …

The Perceptions Of Training And Development And Emotional Intelligence Among Virtual Leaders In Public And Private Institutions Of Higher Education, Ryan J. Trautweiler

Theses and Dissertations

This applied qualitative dissertation explored virtual leadership in higher education, examining virtual leaders' perceptions of training and development and emotional intelligence. Using an inductive research approach, data were collected through semistructured interviews and a questionnaire distributed via Google Forms to eight virtual leaders from public and private higher education institutions. Data were analyzed using interpretive phenomenological analysis (IPA) and thematic analysis to identify key patterns and themes. Findings revealed distinctions between public and private institutions. In public institutions, training and development focused on faculty preparedness, resourcefulness in overcoming limitations, and its impact on student engagement. In private institutions, training was …

A Policy Analysis Of Performance Based Funding In Colorado, Nicholas G. Dix

Theses and Dissertations

The researcher used a quantitative approach to examine the effects of performance-based funding policies in Colorado. Specifically, the researcher focused on postsecondary access for Pell-grant eligible and underrepresented minority students. Using a doubly robust difference-in-differences design, the study compares two PBF policy iterations (2.0 and 3.0) to assess the effectiveness of those polices on public four-year degree granting universities in Colorado. The researcher assessed from the data that PBF has no significant impact on Pell-eligible postsecondary accessibility, but PBF has a slightly significant impact on URM accessibility.

The research is grounded in institutional theory and resource dependence theory. The research …

Engaging The Acquisition Work Force: A Study Of Antecedents In A Program Office Context, Derek W. Zima

Theses and Dissertations

In an era marked by international conflict and heightened geo-political tensions, the Air Force has necessarily begun preparing for a near-peer fight. Air Force senior leaders have defined improving acquisitions career field performance as a necessary objective to keep pace with adversaries. The linkage between employee engagement and enhanced performance outcomes, as widely supported throughout the literature, suggests that fostering a more engaged acquisition work force may be the key to delivering technology to the field quickly and affordably. As such, this research effort surveyed an acquisitions program office to characterize the key drivers of engagement. Stepwise regression showed that …

Neurodivergent Employees: The Impact Of The Disclosure Decision And Subsequent Workplace Accommodations, Tamara Farquhar

Theses and Dissertations

A great deal of organizational investments have gone towards diversifying the labor force as of late. However, the same cannot be said for efforts made towards making newly acquired talent feel included. Neurodivergent individuals in particular have not been sufficiently welcomed in organizations, partially explaining their reluctance to disclose their identity along with feeling excluded. Despite researchers framing the characteristics displayed by neurodiverse talent as natural variations found at the tail ends of the bell curve, many people are incapable of viewing them as such. Discrimination and stereotyping have thus resulted, further dampening neurodivergent employees’ work experiences. These two factors …

An Introduction Of Adaptive Training Aid Concepts And Its Application To Accelerated Training For Air Battle Managers, John C. Gillispie

Theses and Dissertations

Over the years, the integration of artificial intelligence (AI) to enable autonomous systems has undergone transformative shifts in the Department of Defense (DoD), revolutionizing capabilities and strategic approaches. To further optimize these advancements, varying levels of autonomy have been introduced across critical military applications, spanning intelligence, surveillance, reconnaissance (ISR), air battle management, and offensive/defensive air operations. As the technological landscape expands, so do the opportunities for autonomy to augment operations through human-agent teaming. Within the Air Force, one notably cognitively demanding role that stands to benefit from these strides is that of the Air Battle Manager (ABM). In support of …

Factors Affecting The Retention Of Active Duty Airmen, Gregory A. Picardi

Theses and Dissertations

This study investigates the factors influencing the early exit of active duty Airmen, particularly in the context of the recruitment challenges faced by the USAF in Fiscal Year 2023. The research highlights the significant impact of the implementation of MHS Genesis, a healthcare administration program, on recruitment processes and the broader issues affecting military recruitment, including physical and emotional trauma concerns among potential recruits. Through a survey conducted at Wright-Patterson Air Force Base involving 251 participants, the study utilizes a Chi-square test to explore the primary and secondary reasons for leaving active duty, with family pressure, stability, and financial reasons …

Training Schedule For The 56th Maintenance Group, Samantha K. O'Rourke

Theses and Dissertations

The 56th Equipment Maintenance Squadron (56 EMS) provides equipment maintenance and back shop maintenance for the F-35 Joint Strike Fighter. The squadron executes thousands of sorties and flight hours annually. This operations tempo requires maintenance to prevent equipment failures, minimization of aircraft downtime, insurance of safety and compliance, and training of maintenance personnel. The squadron incorporates periodic training sessions to train maintenance personnel skills needed by airmen. This research investigates the optimization of these training sessions employing mixed integer programming (MIP). A multi-objective MIP model is developed to address the complex needs of various training activities, such as: training regiments, …

2033 Digital Modernization At Usmepcom: A Strategic Analysis Of Future Military Applicant Processing, William A. Clay

Theses and Dissertations

This research examines the projected 2033 applicant processing scenario considering the digital modernization efforts of the United States Military Entrance Processing Command (USMEPCOM). The study evaluates the necessary modifications to current processes, with a particular focus on the influence of two key information technology systems, the MEPCOM Integrated Resource System (MIRS) 1.1 and the Military Health System (MHS) Genesis, on manpower at a Military Entrance Processing Station (MEPS). In doing so, the study establishes baseline processing metrics for assessing these impacts. By utilizing discrete event simulation modeling and leveraging current literature, the study proposes strategies for incorporating technological advancements into …

An Integer Programming Model To Optimize Us Army Deployment Cycle And Maximize Unit Availability, Grant R. Engel

Theses and Dissertations

The goal of this paper is to determine an optimal cycle length, in months, that minimizes costs and maximizes availability for deploying units in the United States (US) Army. The US Army must be cost efficient while maintaining the flexibility required to adapt to dynamic mission demand. The current practice is to deploy units for a length between the range of 6 to 12 months; however, this varies from unit to unit and the best policy is not clear. We address these issues by forming a mathematical programming model with unique characteristics that distinguish it from others of similar design. …

Root Cause Analysis For Troop Construction Schedule Delays And Cost Overruns, Richard H. Wilkens

Theses and Dissertations

Troop construction can be an effective tool when a project is simple enough to execute projects in a timely and cost effective manner. However, underlying variables plague these projects causing them to miss anticipated deadlines which in return could make them more costly. Significant variables that convey impact to cost and schedule are Equipment Operating Issues, Edits During Construction, Design Flaws, Lack of Communication, Poor User Coordination, Improper Documentation, Inaccurate Submittals, Low Quality Control, and Lack of Experience. Project engineers and project managers must provide effective continuity as well as improve their own competence and situational awareness to effectively mitigate …

An Empirical Study On The Transfer Of Virtual Reality Assembly Training, Casey P. Wood

Theses and Dissertations

Virtual Reality technology provides new opportunities for enhanced training in a variety of career field. An important feature of any training is whether the knowledge and skills learned transfer to real world work performance. Scholars call this Training Transfer. In this study, a novel approach to measuring training transfer of a Virtual Reality assembly training is designed and executed. 23 Subjects were recruited for this human subject experiment. The findings indicate that training transfer was not significantly different between VR and traditional training, however factors such as affective cognitive consistency, task complexity, perceived task workload, and conscientiousness contributed to training …

Motivation, Learning, And The Workplace: A Study Of Community College Student Affairs Professionals And Continued Professional Learning, Joseph M. Ginese

Theses and Dissertations

Continued professional learning is a consistent focus of attention for the field of student affairs within higher education. Yet, very little research has been conducted on the factors that influence the motivation of student affairs professionals to pursue continued professional learning, especially professionals within community colleges. This study utilized a quantitative research design to examine the physical and psychological factors of the work environment that can influence a community college student affairs professional’s motivation to pursue continued professional learning. Through the theoretical lens of Lewin’s Field Theory and Eccles’ Expectancy-Value Theory, I designed a 58-item survey (N = 41) …

The Impact Of Work Setting, Autonomy, And Belonging On Employees’ Job Satisfaction, Sydney May Risen

Theses and Dissertations

Job satisfaction is one of the most researched outcomes within Industrial/Organizational psychology. The goal of this study was to examine whether the relationship between work setting, specifically, the amount of time an employee works in an office or from home, and job satisfaction is mediated by autonomy and belonging. One hundred and thirty employees were surveyed on Prolific regarding their job satisfaction, work setting, autonomy, and belonging. There were no significant hypothesized relationships between the variables within this study, although there were some significant correlations. This indicates that the relationships between work setting and job satisfaction are not mediated by …

Introvert Personality Labor: A Unique Theoretical Construct That Describes The Effects Of Introverts Existing In The Extrovert Idea, Kathleen S. Hendershott

Theses and Dissertations

The Extrovert Ideal led to a society that has a favorable bias toward extroverts. Classrooms, workplaces, and the general public have been designed with extroverts in mind. Introverts, who make up more than half the world’s population, are forced to act in extroverted ways due in part to the extrovert ideal. Previous studies indicate introvert performance declines when working with more extroverted preferences, like open offices that favor group work, but fail to discuss the acting introverts are forced to do in workplaces created for their extroverted counterparts. The purpose of this study is to present a unique theoretical construct, …

The U.S. Army Officer-To-Unit Assignment Problem, Andrea L. Phillips

Theses and Dissertations

Every two to three years, U.S. Army officers must change duty stations, which entails a selection process based on preferences. Currently, officers are assigned to units using a stable-marriage algorithm. Two impracticalities occur within this process. First, officers are required to submit strictly ranked preferences, not allowing indifference among units. Second, the stable-marriage algorithm does not give flexibility to alternative priorities. This research focuses on two modifications to the current model. First, a mixed integer program is created that allows the user, U.S. Army Human Resources Command, to consider other priorities: unit preferences and maximum officer disappointment. Second, generated data …

Air Force Cadet To Career Field Matching Problem, Ian P. Macdonald

Theses and Dissertations

This research examines the Cadet to Air Force Specialty Code (AFSC) Matching Problem (CAMP). Currently, the matching problem occurs annually at the Air Force Personnel Center (AFPC) using an integer program and value focused thinking approach. This paper presents a novel method to match cadets with AFSCs using a generalized structure of the Hospitals Residents problem with special emphasis on lower quotas. This paper also examines the United States Army Matching problem and compares it to the techniques and constraints applied to solve the CAMP. The research culminates in the presentation of three algorithms created to solve the CAMP and …

Garbage In ≠ Garbage Out: Exploring Gan Resilience To Image Training Set Degradations, Nicholas M. Crino

Theses and Dissertations

Generative Adversarial Networks (GANs) have received increasing attention in recent years due to their ability to capture complex, high-dimensional data distributions without the need for extensive labeling. Since their conception in 2014, a wide array of GAN variants have been proposed featuring alternative architectures, optimizers, and loss functions with the goal of improving performance and training stability. While this research has yielded GAN variants robust to training set shrinkage and corruption, our research focuses on quantifying the resilience of a GAN architecture to specific modes of image degradation. We conduct systematic experimentation to determine empirically the effects of 10 fundamental …

Evaluating Performance Competencies In The Royal Saudi Air Force Engineering Directorate And Squadrons, Faisal A. Al Dawood

Theses and Dissertations

The effectiveness of tasks performed by the directorate of aeronautical engineering and squadrons in RSAF directly impacts flight safety, which in turn influences the organization either positively or negatively. Therefore, improving engineers' competencies will improve the overall performance of the organization. The study refined and reconstructed a model, namely a T-shape competency model, to assess the engineers' competencies which revealed some management and competency-related deficiencies and concluded with managerial recommendations.