Human Resources Management Commons^™

Staff Matters: Is Our Dental Practice's Culture As Strong As We Think It Is?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article explores how workplace culture influences employee retention, team morale, and patient experience in dental practices. The author discusses indicators of healthy and unhealthy workplace cultures, leadership behaviors that shape organizational climate, and practical strategies for gathering employee feedback, improving communication, and reinforcing accountability. Small, consistent actions are presented as effective tools for building a positive work environment.

July 2026 Staff Matters® — Is It Time For Our Dental Practice To Consider Outsourcing Hr?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This column examines the practicalities of outsourcing human resources (HR) functions for growing dental practices. Jodi Schafer explains that as administrative burdens like hiring and compliance become overwhelming for small teams, bringing in outside HR support offers a flexible and expertise-driven solution. Benefits include peace of mind regarding evolving employment laws, formalized internal operations, and streamlined technology integration for payroll and benefits. The article outlines key indicators for when a practice should consider this move and emphasizes that an effective HR partner should function as an extension of the practice’s unique culture and values.

Neurodiversity Works--Literally: A Scoping Review Of Neurodivergence In The Workplace, Daisy V. Dimatos

Binghamton University Undergraduate Journal

In recent years, the importance of utilizing inclusive practices in the workplace has become much more widely-known, especially in regards to supporting neurodivergent employees. The systemic barriers and challenges faced by neurodivergent job-seekers and employees mean this population is often limited in their employment prospects, in turn depriving human resources professionals and their organizations of the chance to hire and benefit from diverse talent. As neurodivergent individuals exist within the workforce and general public, it is critical that organizations properly accommodate their needs in order to ensure optimal inclusivity, business efficiency, and productivity. This scoping review of the literature on …

Review Of Manufacturing Employees’ Experiences Of An Inclusive Workplace And Career Advancement, Abdi Mahad

The Journal of Social Encounters

No abstract provided.

Human Resources Changed In The Automotive Manufacturing Company During The Covid-19 Pandemic Era, Jessica Letese Karim

Doctoral Dissertations and Projects

The COVID-19 pandemic caused significant upheaval across global industries, particularly impacting the automotive sector. I investigated the evolution of human resources (HR) practices within an automotive manufacturing firm located in Grand Rapids, Michigan, during the pandemic. I delved into crucial shifts in workforce management, such as the swift transition to remote work, heightened emphasis on employee health and safety, and the adaptation of hiring, recruitment, and training methods. The analysis underscores how HR department employees and leaders transformed to maintain business continuity while prioritizing employee welfare and operational effectiveness. Using a semistructured interview method, I gathered insights from 17 volunteer …

Operational Factors Influencing Branch Revenue In Multi-Branch Child Therapy Services, Muhammad Luthfi

Jurnal Administrasi Bisnis Terapan

The management of multi-branch child therapy services requires a strong understanding of operational factors that contribute to revenue performance. This study aims to analyze the relationship between operational days, occupancy rate, service attendance, and the number of practitioners in relation to branch revenue within a child therapy service organization operating in urban areas in Indonesia. A quantitative cross-sectional design was employed using operational data collected from 24 child therapy services. This study employed a quantitative cross-sectional design using branch-level operational data collected in December 2025 from 24 child therapy service branches. Multiple linear regression analysis was conducted to examine the …

Interdisciplinary Narratives On Artificial Intelligence & Personnel Selection Systems, John Hunter, Melissa Intindola, Neil Boyd, Thiago Serra Azevedo Silva

Faculty Journal Articles

Artificial intelligence (AI) has quickly and persistently become a daily presence in our lives, and its omnipresence has eclipsed the speed with which scholars can fully assess its efficacy and pitfalls. AI’s ubiquity and the lack of a clear understanding of its implications for humanity has spurred scholars across disciplines to action, and scholars in the field of Human Resource Management (HR) have certainly joined the fray. As scholars with a variety of experience and scholarship across disciplines, we believe that the burgeoning conversation in the HR literature would significantly benefit from a greater presence of interdisciplinary knowledge.

Employee Policy Handbook October 2025, Sacred Heart University

Handbooks & Factbooks

No abstract provided.

Articulator Q1 2025

Metro Denver Dental Society Articulator Magazine

This issue features speakers from the 2025 Rocky Mountain Dental Convention (RMDC) and additional content including:

• A feature from Prof. Dr. Anne O'Connell on traumatic dental injuries in pediatric patients.
• A recap from Dr. Jack Nguyen of cutting-edge dental products and technologies presented at Innovation 360 during the 2025 RMDC.
• A feature from Drs. Karen Tindall and Laura Schwindt exploring science-backed strategies for stress management, mindfulness and fostering a positive workplace culture.
• An article from Mr. David Bashford detailing the ins and outs of Colorado's regulations on paid leave.
• An exploration of AI in dentistry from Ms. Laura Ramsey from …

Boeing: A Human Resources Analysis For Issues And Solutions, Lene Anette Oest-Larsen

Undergraduate Theses, Professional Papers, and Capstone Artifacts

The study presented has analyzed Boeing, an aircraft manufacturing company, and its issues as a company through a human resources based standpoint, and thus providing human resources based solutions. Issues that have been identified include a toxic workplace, union difficulties, lack of quality, and more that have caused additional sub-issues as well. These various problems have been identified to stem from human resources practices, and it is suggested that Boeing address these issues through human resources. They may reevaluate their hiring and onboarding process to focus on strong ethics and valuing safety in their operations. It is crucial for Boeing …

Front-Line Management In The Irish Public Service: Realities, Challenges, And The Role Of Social Capital, Arpita Pal

Doctoral

This study investigates the evolving role of Front-Line Managers (FLMs) within the Irish public sector as they adapt to devolved Human Resources Management (HRM) responsibilities amidst a backdrop of fiscal austerity, staff reductions, and organisational restructuring. Policy initiatives such as the One Civil Service Approach and the Civil Service Renewal Plan have shifted HRM responsibilities to FLMs without adequate formal training or resources, compelling them to rely heavily on social capital—networks of relationships and informal interactions—to bridge knowledge gaps and manage operational demands.

An Extended Conceptualization Of Cultural Intelligence, Alexey V. Semenov

Funded Scholarship

Cultural Intelligence (CQ) has gained prominence as a vital attribute for organizational managers, encompassing their ability to navigate diverse cultural contexts effectively. However, despite its acknowledged significance, the relationships among its dimensions need to be better understood. This paper contributes to the existing CQ literature in two ways. First, we propose a model of CQ that integrates elements from previous conceptualizations, separating the motivational component. Our proposed framework retains the metacognitive, cognitive, and behavioral CQ dimensions but does not assume predefined relationships among them. Instead, we demonstrate that metacognitive CQ positively influences cognitive and behavioral CQ. Second, this paper explores …

The Five Factor Model Of Personality And Hr Employees’ Perceptions Of Ai Adoption, Maddy L. Filetti

Student Publications

The use of artificial intelligence (AI) tools to support Human Resources (HR) functions has recently gained influence and sparked controversy in both academic and applied settings. While studies on human-technology interaction have mainly focused on the response of humans to digital technologies in various contexts (e.g., instant messaging and social media), there remains a lack of empirical research on HR professionals’ individual perceptions of AI tools. This paper will utilize McCrae & Costa’s Big-Five Factor Model of Personality (1989) to develop five theoretical propositions about HR workers’ dispositional willingness to accept AI technology. It is proposed that while agreeableness, openness …

Value Creation And Employee Branding Through Employees: A Model Proposal For Hotel Businesses, Ibrahim Cetin, Gunseli Gucluturk Baran, Orhan Icoz, Tulay Polat Uzumcu

University of South Florida (USF) M3 Publishing

Employees hold a great responsibility in conveying the brand equity elements of the business and the brand equity as a whole to consumers. In an intense and destructive competitive environment, it is a necessity for businesses that differ from their competitors with their brand strategy to reflect it with their employees in order to set an entire brand value proposition. Hotel businesses can achieve differentiation primarily through employee branding as pivotal. This paper explains the situation and significance of the labor factor, whose importance has increased much more in the brand equity of hotel businesses. It explains how hotel businesses …

A Literature Review Of Hrm Systems And Firm Innovation, Yang Zhang

Economic and Business Review

Background and objective: This paper integrated different theoretical perspectives and investigated how, when, and why human resource management (HRM) systems influence different types of firm innovation. Moreover, this paper presented the current dilemma and future research directions in the field of HRM systems and firm innovation.

Methods: A thorough literature review.

Results: In the HRM system perspective, there are three main types of firm innovation: innovation in products or services, innovation in processes, and innovation in people and organizations. Empirically, researchers have considered organizational capacity, capital, and climate both as moderators and mediators to explain the relationship between HRM systems …

Wellness In The Hospitality Industry - Guests Vs. Employees, Natalia Levey

Journal of Global Hospitality and Tourism

The wellness tourism market is showing exponential growth and potential, the need for human resources is also growing. This causes a human resources challenge and opportunity to address and leaves the question: Can everyone ultimately benefit from a thoughtfully created environment that not only takes care of guests, but where does this leave the employees providing the services? As such, this opinion paper tackles the aforementioned question and provides some insights, leading to further research questions.

Organizational Change In The Workplace During The Covid-19 Pandemic, Takeisha Shante Miles

Doctoral Dissertations and Projects

Failed change initiatives continuously plagued organizations throughout time, mainly because of the complexities involving the response to change. Researchers studied to understand the cause and effect of failed change efforts. The type of change often notes as a precursor to the kind of response, while the resistance to change was a catalyst to the 70% rate of failed change initiatives (Burnes & Jackson, 2011; Maheshwari & Vohra, 2015). Organizational change initiatives become further complicated, involving a crisis. This qualitative multiple case study included the phenomenon of unsuccessful change proposals during a crisis, its implications on job satisfaction and employee resistance, …

Aplikasi Sentuh Tanahku Sebagai Inovasi Pelayanan Publik Di Kantor Wilayah Badan Pertanahan Nasional Provinsi D.K.I. Jakarta, Ulvi Ratnaningsih Sa’Adah, Murwaniyah Murwaniyah, Dimas Indra Pradana, Masutiah Masutiah, Nurwinten Panggabean, Hamka Hamka

Jurnal Administrasi Bisnis Terapan

Information technology in government institutions can be called e-Gov, where e-Gov means electronic- government, where is a system that has implemented a digitalization system in activities. All processes that will be carried out from upstream to downstream can be done digitally. Indonesia continues to reform by issuing a policy to implement an electronic digital system in the central government, regional governments, and even all ministries/agencies. Therefore, the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency created a Mobile-based Sentuh Tanahku Application. The results are expected to provide an assessment of the data and information that will be processed in …

Addressing The Disconnects Between Hr And Child Welfare, Michelle Graef, Maggie Thompson

QIC-Takes

When it comes to efforts to improve workforce outcomes, how would you describe the relationship between human resources (HR) and child welfare leadership in your agency? Is the working relationship collaborative or are the divisions siloed? Do child welfare and HR departments routinely share information, needs, data, and expertise? Is HR involved in child welfare workforce planning and decision making? These are just a few of the questions we have explored with child welfare agencies as part of our work at the QIC-WD. Overall, agency representatives have indicated that opportunities for increased collaboration exist between these departments and that closer …

Action: Asap, Inc., Employee Handbook, Timothy J. Riley

IPS/BAS 495 Undergraduate Capstone Projects

A project focused on the employee/employer relationship within a septic and excavation company located in the Treasure Valley. My mission was to create an administrative document defining the expectations of new and current employees, paired with their expectations from the company. This is an entirely new document to ASAP, Inc. as the company has grown and is seeking a better approach to defining the employee/employer relationship.

Variations In Regulations To Control Standards For Training And Licensing Of Physicians: A Multi-Country Comparison, Wafa Aftab, Mishal Khan, Sonia Rego, Nishant Chavan, Afifah Rahman-Shepherd, Isha Sharma, Shishi Wu, Zahra Zeinali, Rumina Hasan, Sameen Siddiqi

Community Health Sciences

Background: To strengthen health systems, the shortage of physicians globally needs to be addressed. However, efforts to increase the numbers of physicians must be balanced with controls on medical education imparted and the professionalism of doctors licensed to practise medicine.
Methods: We conducted a multi-country comparison of mandatory regulations and voluntary guidelines to control standards for medical education, clinical training, licensing and re-licensing of doctors. We purposively selected seven case-study countries with differing health systems and income levels: Canada, China, India, Iran, Pakistan, UK and USA. Using an analytical framework to assess regulations at four sequential stages of the medical …

Influencing Employee Retention Through Recruitment, Selection, And Onboarding Practices, Monica Gillette

Education Projects

According to the Society for Human Resource Management (2019), 47% of human resource managers cite employee turnover as their biggest organizational challenge. This is a critical issue within most organizations and can directly affect overall business effectiveness as teams lose internal knowledge centers and see a decrease in productivity when they have vacancies. Moreover, employee turnover can cost the organization as much as three times the employee’s salary (Maurer, 2019) in recruitment efforts and lost productivity. There are three key areas in which hiring managers can proactively influence employee retention: employee recruitment methodology, the interview and selection process, and employee …

Turn Departing Employees Into Loyal Alumni A Holistic Approach To Offboarding, Alison Dachner, Erin E. Makarius

2021 Faculty Bibliography

No abstract provided.

Implementing Lasting Change: Hr In The Social Service Sector, Fermin Diez, Run Qian Ng

Research Collection Lee Kong Chian School Of Business

The Human Resources (HR) practices in any organisation can make a big difference in its ability to implement the strategic plan (Thomas, Smith & Diez, 2013). This assertion points towards an additional question: Can a whole sector of the economy increase its overall capability and capacity by improving the overall HR abilities of the organisations in the sector? The Social Service Sector in Singapore has been undergoing just such a sector-wide transformation over the past 6 years, and provides a great opportunity to analyse empirically whether a systemic approach to improve the overall HR practices of the Social Service Agencies …

College News

Business Exchange

Thomas Donley Appointed Business College Interim Dean; Coming Soon: Revised MBA, New Graduate Degrees; In Memoriam: Robert O'Keefe

Covid-19 Hr Challenge: Lessons From Vigilant Singaporeans, Richard R. Smith

Research Collection Lee Kong Chian School Of Business

Lessons from Singapore that may benefit global HR business leaders in caring for the health and well-being of the workforce during this challenging time.

Awareness, Empathy, And Intention: Creating Constructive + Responsive Structures Of Diversity, Equity, And Inclusion, Safa Arshadullah

Scripps Senior Theses

Diversity, equity, and inclusion (DE&I) are three concepts widely understood as integral to positive organizational development. In a capitalist world, these notions are purposefully ignored or superficially discussed for financial and social gain. Prioritizing empathy, compassion, equity, and inclusion as worthwhile endeavours resist those tokenizing and disingenuous systems. This thesis explores the current perfunctory treatment of DE&I in organizations and examines how to incorporate intentional and human-centered values into organizational culture through intersectional thinking, applied empathy, and organizational storytelling. Recognizing lived experiences and personal narratives as equally valuable to quantitative data, this study entrusts both the individual and the organization …

The Double-Edged Sword Of Jurisdictional Entrenchment: Explaining Human Resources Professionals’ Failed Strategic Repositioning, Kurt Sandholtz, Daisy Chung, Isaac Waisberg

Faculty Publications

To protect themselves against deskilling and obsolescence, professionals must periodically revise their claims to authority and expertise. Although we understand these dynamics in the broader system of professions, we have a less complete understanding of how this process unfolds in specific organizational contexts. Yet given the ubiquity of embedded professionals, this context is where jurisdictional shifts increasingly take place.Drawing on a comparative ethnographic study of human resources (HR) professionals in two engineering firms, we introduce the concept of jurisdictional entrenchment to explain the challenges embedded professionals face when they attempt to redefine their jurisdiction. Jurisdictional entrenchment describes a condition in …

A Human Capital Approach To Pay Disparity, Kay Howell

College of Business Theses and Dissertations

No abstract provided.

A Guide To Leadership Development At A Company, Bridget Nobiletti

Senior Honors Projects

Leadership development is essential for companies because it drives a company’s effectiveness in reaching its goal and promotes growth among employees, causing them to want to stay with the company. Knowing how to develop employee leadership is complex because it is largely dependent on the individual and their role within the organization. I interviewed leadership professionals and human resource professionals who have experience in leadership development to guide my research. I broke up management into three categories and found that the different segments of management need different skills in order to be effective at their jobs. The first step to …