Human Resources Management Commons^™

Staff Matters: Is Our Dental Practice's Culture As Strong As We Think It Is?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article explores how workplace culture influences employee retention, team morale, and patient experience in dental practices. The author discusses indicators of healthy and unhealthy workplace cultures, leadership behaviors that shape organizational climate, and practical strategies for gathering employee feedback, improving communication, and reinforcing accountability. Small, consistent actions are presented as effective tools for building a positive work environment.

The Predictive Influence Of Management Leadership Styles On Employee Retention In The Aerospace And Defense (A&D) Industry In Northern Virginia, Shawn M. Hall

Doctoral Dissertations and Projects

This fixed-design quantitative study evaluates the predictive influence of management leadership styles on employee retention within the Aerospace and Defense (A&D) industry in Northern Virginia. Addressing a critical decline in industry retention that impacts organizational productivity and profitability, the research utilizes a post-positivist paradigm to analyze data (N = 773) from participants across seven major A&D organizations. The study measures four primary constructs: Intent to Stay, Management Leadership Styles, Job Satisfaction, and Leader Support. A hierarchical multiple regression analysis was performed to isolate the predictive power of leadership style after controlling for demographic factors, including age, gender, role, and years …

Compensation Transparency In The U.S. Healthcare Workforce, Brandon Perkins

Honors Projects

This study investigates how perceptions of pay transparency among U.S. healthcare workers relate to work engagement, burnout levels, and intentions to stay with their current institution. A quantitative survey was conducted of 200 clinical and non-clinical employees across academic, nonprofit, for-profit, and government healthcare organizations. Self-reported views of transparency were evaluated in relation to validated measures of work engagement, burnout, stay intentions, and pay secrecy. The results showed that increased perceived compensation transparency was highly connected with greater work engagement and lower levels of burnout. Both engagement and burnout appeared as major indicators of the employees' intentions to stay with …

Comparing Gen Z And Millennials’ Experience In Management Trainee Programs And Their Impact On Employee Retention, Jyro B. Triviño, Josh Aidan T. Cue, Liana Beatriz G. Lu, Margaret Louise E. Mil, Gabrielle Marie P. Tamayo, Elisha Ann G. Tan

Leadership and Strategy Faculty Publications

Understanding generational differences in engagement with Management Trainee (MT) programs is crucial for talent development, yet comparative studies linking these experiences to employee retention are limited. This study addressed this gap by investigating the distinct motivations and retention drivers of Filipino Gen Z and Millennial graduates from the MT program. Using a qualitative research design, in-depth interviews were conducted with six professionals (three Gen Z and three Millennials) who completed structured MT programs in Philippine-based organizations. The data were analyzed using a comparative thematic analysis framework adapted from Braun and Clark. Findings revealed key distinctions in motivations and retention drivers. …

Impactful Programs And Initiatives For Employee Resource Groups That Promote And Sustain Positive Social Determinants Of Health, Lisa Kangas, Maureen Hall, Julie James, Gladys Peters

Journal of Sustainable Social Impact

Organizational diversity, equity, and inclusion (DEI) leaders’ lack of interest in employee resource groups (ERGs) and related programs can negatively impact an organization’s culture, operational excellence, and employee retention and have detrimental implications for social determinants of health (SDOH). Prioritizing ERG programs and initiatives is essential for organizational success and can positively affect SDOH. This qualitative pragmatic inquiry study identified and explored ERG programs and initiatives that support organizational culture, operational excellence, and employee retention.The research question for this study was: What ERG programs and initiatives support organizational culture, operational excellence, and employee retention? The study included eight DEI leaders …

Staff Matters: Diversity As A Value-Add Vs. A Turn-Off, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This article explores how dental practices can approach diversity as a value-add rather than a divisive issue. It offers practical recruitment and retention strategies to build diverse, qualified teams. Emphasis is placed on inclusive language, broad candidate sourcing, cultural fit, and open communication to support a workplace where all staff feel valued and engaged.

Mediating And Moderating Effects Of Job Satisfaction, Organizational Commitment, Perceptions Of External Markets, And Work-Life Balance On Employee Retention, Naya J. Gillespie

Theses and Dissertations

Employee retention remains a critical challenge for organizations across industries, particularly in environments with high turnover rates and competitive external job markets. This thesis examines the correlations between organizational commitment, job satisfaction, work-life balance, and perceptions of external job markets to uncover their collective and individual impacts on employee retention. Using quantitative research design, data was collected through an online survey of 240 participants across various hierarchical levels. Key findings indicate that organizational commitment and job satisfaction significantly influence retention, with job satisfaction also serving as a mediator between organizational commitment and turnover intentions. Work-life balance plays a direct role …

J Mich Dent Assoc February 2025

The Journal of the Michigan Dental Association

Each month, the Journal of the Michigan Dental Association provides news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It is the primary publication reaching Michigan dentists. The February issue sets the tone for the MDA’s Annual Meeting, Revving Up Dentistry, this April in Detroit.

A detailed Annual Session Preview is included within the Journal with course listings and activities planned for the four-day event. Regular Departments: News You Need, New Dentist Column, MDA Insurance, Dentistry and the Law, Staff Matters, MDA at your Service, Governmental Affairs, and a Michigan Dental …

Pengaruh Employer Branding Terhadap Retensi Pegawai Dengan Job Satisfaction, Organizational Identification Serta Career Development Sebagai Mediator: Studi Pada Pekerja Perusahaan Teknologi, Karina Pricilla, Fanny Martdianty

Jurnal Manajemen dan Usahawan Indonesia

This study aims to investigate the effect of employer branding on employee retention with the mediating role of job satisfaction, organizational identification, and career development. This research uses a quantitative method using a questionnaire survey involving 400 workers in Jabodetabek technology companies. Data processing was carried out using Structural Equation Modeling (SEM) with Lisrel 8.8 software and it was found that employer branding has a significant influence on job satisfaction, organizational identification, and career development. However, of the three mediations used, only one had a significant effect, namely job satisfaction. Thus, this study shows that although employer branding has a …

Mda Services: Five Tips To Recruit, Retain Good Employees, Reva Darling

The Journal of the Michigan Dental Association

In a competitive labor market, retaining and recruiting dental staff is challenging. Key strategies include offering health insurance, pre-tax benefit options, and retirement plans, which attract long-term employees. Providing vision insurance and discounts on auto and home insurance can further enhance employee satisfaction. Updating pay scales and utilizing temporary services like Stynt can also aid in filling staff positions.

J Mich Dent Assoc November 2023

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story on The University of Michigan's Gordon H. Sindecuse Museum of Dentistry.
• News you need, Editorial and regular department articles on MDA Foundation activities, Dentistry and the Law, Staff Matters, and component news.

This issue also includes two articles reprinted with permission.

• A feature from Ontario Dentist on The Challenge of False Belief: …

Staff Matters: How Can We Be More Creative With Our Benefits?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

As open enrollment for health benefits approaches, this column discusses creative and cost-effective benefit offerings to attract and retain employees. The focus is on innovative benefits beyond traditional health, life insurance, and retirement plans. Suggestions include pet insurance, paid volunteer time, lunch and learn sessions, and flexible scheduling to accommodate employees' needs, particularly working parents and those with caregiving responsibilities. The importance of seeking employee input in benefit planning is emphasized for discovering practical, employee-desired options.

Interest Convergence And Neoliberalism: Effects On Entry-Level Staff Of Color Who Perform Diversity, Equity, And Inclusion In Higher Education, Jesse N. Avila

Master's Theses

Higher education was not originally built to benefit people of color. Diversity, equity, and inclusion (DEI) are many ways in which universities seek to change higher education. However, higher education has a staff retention problem and is at risk of losing more than half of its current workforce. Retention problems also impact entry-level staff of color who perform DEI in universities. Through a lens of interest convergence and neoliberalism, this qualitative study gathered the experiences of entry-level staff of color who perform DEI in student affairs, looked at how their experiences are shaped by the structures of the university, and …

Local Voices: Counterstorytelling And Retention Of Faculty Of Color In Oregon's Community College System, Kristin Christophersen

Dissertations and Theses

The Oregon community college system employs a full-time faculty workforce that is overwhelmingly White. This study aimed to research why the representation of faculty of color in the state’s community colleges remains low by conducting interviews with faculty of color about their experiences at these public 2-year institutions using counterstorytelling as research methodology. Using critical race theory as a theoretical framework, this study collected and analyzed the counterstories of seven faculty of color in a variety of institutions and regions across one state about their experiences with institutional racism and how it impacts their persistence strategies and retention patterns.

Exploring Employees’ Perceived Fairness And Effectiveness Of The Performance Appraisal Process And The Influence On Employee Retention, Cherica Buckner

Dissertations

The purpose of this study is to explore employees’ perceived fairness and effectiveness of the performance appraisal process and the influence on employee retention. This study is based on a review of existing literature on performance management strategies. Drawing upon equity theory (Adams, 1963), human capital theory (Becker 1962, 1993), organizational justice theory (Greenberg, 1987), and expectancy theory (Vroom, 1964), the researcher explores talent management concepts to reveal the influence of employees’ perceptions of performance appraisals on employee retention. Collectively the theories form a theoretical framework highlighting the importance of Human Capital Development, including the effectiveness of performance appraisals, effective …

Employer Branding In The Healthcare Sector: The Role Of Instrumental And Symbolic Image Attributes Among Potential Applicants And Doctors, Jiaxin Luo, Aristides I. Ferreira, Filip Lievens, Beatriz R. Trigo

Research Collection Lee Kong Chian School Of Business

This study draws from the instrumental-symbolic framework to analyze the employer image of public hospitals among final-year students and employed doctors. We examine the relative importance of perceived instrumental and symbolic employer image attributes in public hospitals in China among two groups of individuals (211 final-year students and 200 currently employed doctors). Both instrumental and symbolic attributes are significantly related to hospitals' attractiveness as an employer. Symbolic trait inferences explain incremental variance in employer attraction beyond instrumental attributes. Although both attributes explain similar portions of the variance in the two groups, the attributes that emerge as significantly related to hospitals' …

U.S. Army Physician Assistant Retention: A Latent Class Analysis, Robert Greener

Theses & Dissertations

Introduction: Retaining employees is crucial to the success of organizations. While significant effort has been made to model employee retention, models have been unable to significantly predict retention. The purpose of this quantitative, non-experimental, cross-sectional study was to develop an improved employee retention model which could be used as a practical guide to improve employee retention. Materials and Methods: The study analyzed a survey created, implemented, and collected by the Statistical Cell at the U.S. Army Center of Excellence. In September of 2020, all 864 active-duty PAs were sent a link to the survey and 290 completed the survey, …

Attraction And Retention Of Seafarers : A Case Study Using Choice-Based Conjoint Analysis, Ankit Acharya

World Maritime University Dissertations

No abstract provided.

Retention Prediction And Policy Optimization For United States Air Force Personnel Management, Joseph C. Hoecherl

Theses and Dissertations

Effective personnel management policies in the United States Air Force (USAF) require methods to predict the number of personnel who will remain in the USAF as well as to replenish personnel with different skillsets over time as they depart. To improve retention predictions, we develop and test traditional random forest models and feedforward neural networks as well as partially autoregressive forms of both, outperforming the benchmark on a test dataset by 62.8% and 34.8% for the neural network and the partially autoregressive neural network, respectively. We formulate the workforce replenishment problem as a Markov decision process for active duty enlisted …

J Mich Dent Assoc August 2022

The Journal of the Michigan Dental Association

Monthly, The Journal of the Michigan Dental Association brings news, information, and feature articles to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists! In this August 2022 issue, the reader will find the following original content:

• A cover story on choosing to partner with a Dental Service Organization (DSO)
• A conversation with three dentists on how and why they are involved with organized dentistry.
• A 10-Minute EBD on the efficacy of vacuum-formed removable orthodontic retainers
• News you need, an Editorial, a report from our ADA Trustee and regular department articles, Dentistry and …

Staff Matters: The Value Of Using Total Compensation Statements, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

Amid the challenges of a competitive job market and employee retention, offering a comprehensive view of compensation is crucial. While employees often focus solely on their direct wages, they may overlook the value of indirect benefits like healthcare and paid time off. Employers can bridge this gap by providing total compensation statements detailing direct and indirect compensation, demonstrating their investment in employees. Such transparency builds trust and allows employees to assess their compensation relative to other employers better. Employers should ensure consistent calculations and pay equity and emphasize the purpose of sharing this information to foster a positive work culture.

Call Center Retention: A Correlational Study Of Work Attitudes And Satisfaction Of Training And Development For Customer Service Agents, Jacquelyn Holmes Birocci

Electronic Theses and Dissertations

The focus of this study was the theoretical model of work attitudes that customer service representatives have about their jobs, the level of satisfaction they have with training and development, and the relationship of work attitudes and satisfaction with employee retention within U.S.-based software as a service inbound call centers. The purpose of this quantitative correlational research was to investigate if and to what extent work attitudes and satisfaction of training and development had a relationship with employee retention within U.S.-based inbound call centers. A quantitative methodology was used to explore if work attitudes and satisfaction of training and development …

Addressing Employee Turnover In The Restaurant Industry Of Ireland., Sirley Virian Lafuente Cuaquira

Business ETD Collections

This study aims to determine the causes of employee turnover in the restaurant industry in Ireland. It is well known that this sector represents high levels of employee turnover and staff shortages. Due to this, strategies aimed at counteracting the loss of employees and the attraction of new personnel will be proposed. This study seeks to delve into the voluntary causes for which employees decide to resign, increasing the unemployment rate, and therefore costs for the restaurant industry.

The applied research methodology considers the qualitative method, through surveys of employees who work directly in the hospitality sector, specifically in restaurants, …

Betting On Talent: Examining The Relationship Between Employee Retention And Onboarding Programs, Jonna B. Blount

Engaged Management ReView

The expectations of employees in the United States continue to evolve as generational shifts occur in the workforce. The already raging war for talent has been fueled by the 2020 pandemic, which introduced new ways to work and different types of work opportunities. As a result, employees are re-evaluating their options and seeking ways to extract more value from their professional lives. In these circumstances, employee retention is a competitive advantage, and companies must consider how to retain their most desirable talent. Research in the organizational behavior domain shows that when employees hold values like those of their employing organization, …

Influencing Employee Retention Through Recruitment, Selection, And Onboarding Practices, Monica Gillette

Education Projects

According to the Society for Human Resource Management (2019), 47% of human resource managers cite employee turnover as their biggest organizational challenge. This is a critical issue within most organizations and can directly affect overall business effectiveness as teams lose internal knowledge centers and see a decrease in productivity when they have vacancies. Moreover, employee turnover can cost the organization as much as three times the employee’s salary (Maurer, 2019) in recruitment efforts and lost productivity. There are three key areas in which hiring managers can proactively influence employee retention: employee recruitment methodology, the interview and selection process, and employee …

Employee Recruitment And Retention In Rural Emergency Medicine: Why Is Turnover So High And How Do We Change It?, Sarah Hepper

ASA Multidisciplinary Research Symposium

The focus of this research is majorly based upon literature review. From the collected data in the referenced articles, comparisons are made to determine the best options for employee recruitment and retention in rural emergency medicine facilities; changing turnover rates is the ultimate goal.

Strategies To Retain Millennial Employees At Full-Service Restaurants, Candace A. Ruiz, Anne Davis

International Journal of Applied Management and Technology

Some supervisors lack effective strategies to retain millennial-generation employees. The purpose of this multicase study was to explore effective strategies to retain culinary-educated millennial employees in a full-service restaurant. Nine millennials and three supervisors from three full-service restaurants in Denver, Colorado, consented to semistructured interviews concerning retention strategies. Herzberg’s two-factor theory served to guide the scope and the data analysis for the multicase study. Ten subcategories emerged from the three themes that aligned with Herzberg’s motivation factors, hygiene factors, and millennial values and attitudes. The 10 subcategories were developed suggesting effective strategies differ by supervisor. Among the 10 subcategories, the …

United States Air Force Officer Manpower Planning Problem Via Approximate Dynamic Programming, Amelia E. Bradshaw

Theses and Dissertations

The United States Air Force (USAF) is concerned with managing its officer corps to ensure sufficient personnel for mission readiness. Manpower planning for the USAF is a complex process which requires making decisions about accessions. Uncertainty about officer retention complicates such decisions. We formulate a Markov decision process model of the Air Force officer manpower planning problem (AFO-MPP) and utilize a least squares approximate policy iteration algorithm as an approximate dynamic programming (ADP) technique to attain solutions. Computational experiments are conducted on two AFO-MPP instances to compare the performance of the policy determined with the ADP algorithm to a benchmark …

Nurse Managers' Hiring Selection Of Newly Licensed Rns: A Grounded Theory Approach, Susan Adamek

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this research study was to construct a substantive grounded theory regarding how acute care nurse managers select the newly licensed RNs (NLRNs) they hire. This is important because a good selection process can reduce expensive employee turnover and improve teamwork on units. There has been extensive research regarding interventions that improve the retention of NLRNs after they are hired, such as residency programs, preceptors, mentors and support groups, but there is very little in the literature about the processes or preferences nurse managers use to select the right candidates to be hired. A constructivist grounded theory approach …

Sticky It Workers: Discovering Why Information Technology Professionals Retain Their Employers, Phillip Michael Lewis

Doctor of Business Administration (DBA)

In the current business climate and social technologies expansion era, Information Technology (IT) workers are important organization contributors that connect organizations into today’s data-driven, highly social, and always-on global economy. Thus, organizations need IT workers. Unfortunately, as a class, IT workers have developed a reputation that includes short organization tenures. However, not all IT workers suffer this stigma, some IT workers stick with one organization for a long time. Discovering why these Sticky IT workers retain their employers provides insights and direction for organization leaders and architects to help them shape their organizations into those that IT workers choose to …