Human Resources Management Commons^™

Conflict Clarity: How To Teach Students To Turn Disputes Into Growth Opportunities, Eileen Paige Petzold-Bradley

Learning and Educational Center Virtual Teaching and Learning Conference

Conflict is an unavoidable part of learning and working in today’s fast-changing industries. Faculty often observe students struggling with teamwork, communication breakdowns, and emotional self-management during group projects or internships. This session equips educators with practical strategies to help students build durable skills—conflict resolution, emotional intelligence, and self-awareness—that translate directly into professional success.

Drawing on research in conflict management, leadership, and organizational psychology, participants will explore the “Conflict Clarity” framework: a set of teaching tools, reflection prompts, and case scenarios designed for classroom use across disciplines. Faculty will learn how to integrate conflict styles, the CLEAR conversation framework, and role-play …

Faculty Touchpoint Survey 2025: Key Findings And Recommendations, Lisa A. Marchiondo, Naila V. Decruz-Dixon, Julia Fulghum

ADVANCE Reports

A Spring 2025 climate survey finds that UNM faculty remain committed to their teaching, scholarship, and collegial relationships, despite concerns about research funding, academic freedom, and graduate student recruitment and well-being. The survey also found that faculty have higher levels of stress than in a previous ADVANCE survey, worse psychological well-being, more difficulty concentrating, and more concern about tenure and promotion. A set of recommendations for academic leaders are provided.

Exploring The Lived Experiences Of Black Women Leaders In U.S. Higher Education Institutions: Challenges And Opportunities, Jacqueline S. Haire

Human Resource Development Theses and Dissertations

The purpose of this study was to explore the lived experiences of Black women leaders in U.S. higher education institutions from the lens of Black feminist theory and intersectionality and to provide implications for HRD research and practice. Given the limited empirical research on Black women leaders in higher education and the existing gap in the literature regarding their experiences, this study aimed to understand the challenges and opportunities that Black women leaders encounter in U.S. higher education institutions.

Using a basic qualitative research design (Merriam & Tisdell, 2016), I conducted semi-structured interviews with 15 Black women leaders holding executive …

There’S A Crisis Brewing In Higher Education, Caroline M. Graham

Dissertations, 2020-current

This dissertation addresses the increasing need to enhance crisis preparedness among student affairs practitioners in higher education. With the growing frequency and complexity of campus crises—ranging from mental health emergencies to incidents of violence, the preparedness and self-efficacy of those in student support roles are paramount. This three-manuscript dissertation explores crisis intervention training, crisis self-efficacy, and the lived experiences of student affairs practitioners navigating campus crises. The first manuscript provides a conceptual overview of the gaps in current crisis intervention training within graduate programs, advocating for the integration of core competencies informed by accreditation standards and professional associations. The second …

Navigating The Academic Terrain: Examining The Challenges And Success Factors Of Student Veterans In Higher Education Institutions, Katherine Reyes, Corey Idleburg

Education Division Scholarship

This study investigates the academic experiences of student veterans, addressing specific challenges they face in higher education. Using Schlossberg’s adult transition theory, it explores the effects of invisible barriers, enrollment trends, and institutional factors on veteran student success, leveraging the VA’s GI Bill Comparison tool to examine public versus private school support. Findings underscore the need for targeted resources, faculty training, and institutional awareness to foster a supportive and inclusive environment that enhances veteran students' academic success and sense of belonging.

Internationalization And Its Challenges At U.S. Regional Comprehensive Universities: The Transformational Leadership Role Of Senior International Officers, Ibrahma F. Yaro, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

This interpretive phenomenological analysis investigated the role of transformational leadership and the challenges that senior international officers (SIOs) face in internationalizing regional comprehensive universities (RCUs) in the United States. Twelve in-depth interviews were conducted with SIOs from five regions: the West, Midwest, South, Southeast, and Northwest. The findings indicate that the transformational leadership approach is the primary leadership style utilized by senior international officers for the effective and successful internationalization of their institutions. The findings highlight a wide range of challenges that a senior international officer may encounter at a regional comprehensive university in the United States. The study outlines …

The Perceptions Of Training And Development And Emotional Intelligence Among Virtual Leaders In Public And Private Institutions Of Higher Education, Ryan J. Trautweiler

Theses and Dissertations

This applied qualitative dissertation explored virtual leadership in higher education, examining virtual leaders' perceptions of training and development and emotional intelligence. Using an inductive research approach, data were collected through semistructured interviews and a questionnaire distributed via Google Forms to eight virtual leaders from public and private higher education institutions. Data were analyzed using interpretive phenomenological analysis (IPA) and thematic analysis to identify key patterns and themes. Findings revealed distinctions between public and private institutions. In public institutions, training and development focused on faculty preparedness, resourcefulness in overcoming limitations, and its impact on student engagement. In private institutions, training was …

Supporting Careers, Strengthening Institutions: A Framework For Understanding The Careers Of University Professional Staff, Michelle Gander

Research outputs 2022 to 2026

In recent decades, universities have undergone profound transformations shaped by globalisation, digital disruption, new accountability regimes, and shifting societal expectations. While considerable scholarly and public attention has focused on academic staff within these institutions, far less has been devoted to understanding the evolving roles and contributions of professional staff. This report addresses that gap by bringing much-needed visibility to the increasingly complex, strategic, and professionalised work undertaken by professional services staff in higher education. This report foregrounds the career trajectories and aspirations of university professional staff. It sheds light on the opportunities and constraints that shape their advancement. By tracing …

Equity And Inclusion In Honors: A Case Study Of Admissions Changes, Trevor Zink, Andrew Dilts

Journal of the National Collegiate Honors Council Online Archive

Creative levers for change often emerge in times of institutional uncertainty. As higher education continues to confront institutional racism, honors programs can exercise their power to increase diversity and educational outcomes for excluded and marginalized students, as well as influence related university-level policy. This case study chronicles dramatic changes to admissions policies and programmatic offerings in honors between 2020–2023. Changes in admissions practices markedly diversified the student body, moving it from a 60% white population to 60% minority population in just three years. Conversations around race and racism were initiated, inculcating a culture of inclusion rather than elitist exceptionalism. As …

Subjective Career Success Among New Graduates And The Role Of Personal Factors, Denise Jackson, Ruth Bridgstock, Claire Lambert, Matalena Tofa, Ruth Sibson

Research outputs 2022 to 2026

Purpose: Flatter organisational structures and nonlinear career trajectories mean intrinsic value and subjective career success are increasingly important for motivating, guiding and rewarding contemporary workers. While objective measures of career success have been well explored, more research is needed to understand the dimensions of subjective career success, their relative importance to graduates and potential variations by personal factors. This is critical for supporting graduates’ transition into work and for organisations to attract and retain graduates amid global talent shortages. Design/methodology/approach: Building on assertions of the power to understand how what one seeks in a career affects career achievement, this study …

Weak Organizational Culture In Higher Education Leads To Unmet Organizational Goals, Jennifer Willard Matthews

Doctoral Dissertations and Projects

This qualitative case study explores the perception of weak organizational culture at one institution of higher education and the influence of weak culture on attaining organizational goals. The general problem addresses a weak organizational culture where department leaders operate independently of organizational policies and procedures, resulting in the inability to reach organizational goals. The study included fifteen survey responses from faculty and staff, two follow-up interviews, two observations of university-sponsored group activities, and current data from the 2021 Work and Well-Being Survey conducted by the American Psychological Association. Themes emerged from collected data and existing literature allowing the researcher to …

An Exploration Of Black Women Faculty Members' Faculty Development And Career Advancement Experiences Within A Pwi, Monica N. Guient

LSU Doctoral Dissertations

At a large, research-intensive, predominantly White university, in this qualitative case study, Black women faculty members’ experiences with and perceptions of institutionally sponsored faculty development activities in relation to career advancement was explored. The career advancement of faculty members from underrepresented and minoritized populations—particularly Black women—is ultimately impacted by the racialized and gendered disparities among tenure-track and tenured professors in research, service, and teaching. Unique to this study is the exploration of how Black women faculty members experience the human resource development practice of faculty development while also gathering information from the institutional leaders who oversee and guide institutionally sponsored …

Individual And Social Factors Influencing Sports Science Internship Students’ Practice-Based Learning: A Phenomenological Study, Peson Chobphon

The Qualitative Report

The results of this study will help form guidelines for developing students’ capacities for learning in authentic workplace settings to better prepare them to be effective and efficient in their chosen careers. This phenomenological study examined factors influencing practice-based learning and how participants learned from their practice. Six fourth-year students majoring in sports science who had recently returned from their internships took part in this study. Data were collected through semi-structured interviews. Thematic analysis was performed on the transcripts to characterize the participants’ shared experiences, which yielded the following seven themes of factors influencing their practice-based learning: (a) clear career …

Impact Of Organizational Support On Faculty Commitment To Academic Accreditation In Higher Education Institutions, Yasser F. Hendawy Al-Mahdy, Nesreen Salah El-Din, Aisha Al-Harthi

International Journal for Research in Education

The study aimed to identify the degree of perceived organizational support (POS) of faculty members and their commitment to academic accreditation (CTAA). Then, it explores the effect of POS on CTAA, gender, nationality, and administrative positions on them. Participants included a convenient sample of 221 faculty members from Sultan Qaboos University in Oman. Data analysis included measures of central tendency and structural equation modeling to conduct confirmatory factor analysis and build regression models. Results showed moderate degree of faculty POS and high level of CTAA. Significant gender difference is also observed for POS, with male faculty members showing higher POS …

Junior Faculty Advising For Effective Student Growth And Academic Success: A Qualitative Study, Noreen Powers, Russell Wartalski

Teacher-Scholar: The Journal of the State Comprehensive University

Supporting the academic advising needs of adult learners is paramount for colleges and universities. Research suggests that the faculty advisor's role is pivotal in students' academic progress. At both the undergraduate and graduate levels, faculty advisors are tasked with supporting adult learners in achieving their professional goals and providing resources to ensure their academic success. Specifically, they help students navigate curriculum requirements and provide support both inside and outside the classroom. The tasks and responsibilities associated with faculty advising can vary based on the institution type and program needs. However, junior faculty who take on advising responsibilities at regional public …

Higher Education Responses To Crisis: A Case Study Of Clark University And The Pandemic Of 2020, Lisa Gillingham

School of Professional Studies

The COVID-19 pandemic has delivered an existential challenge to universities and other academic institutions at a time when they are already grappling with other weighty issues that may alter the fabric of higher education. COVID-19 has forced these institutions to consider and employ new ways of conducting its work with a sense urgency that is unprecedented in the recent history of the academy. The rate of learning around these models is rapid, and Higher Education is ripe for change.

Clark University has addressed the pandemic with a plan to protect and pivot using strategies that support the continuation of its …

The Impact Of Work Alienation On The Relationship Between Person-Organization Fit And Organizational Citizenship Behavior In Higher Education, Andrew R. Krouse

Human Resource Development Theses and Dissertations

Higher education institutions are an established system for individual development and knowledge transfer. Recently, this system has come under pressure to implement additional oversight practices previously associated with business. These business practices, including centralization, are recognized as sources that include elements of work alienation (WA). This study investigated the impact of WA on the relationship between person-organization fit (POF) and organizational citizenship behavior (OCB), and sought to determine if a statistically significant relationship existed between these constructs. Qualtrics®, an online survey tool, was used to collect the data for this study, and IBM® SPSS® Amos 25.0 was used to perform …

Hispanics And Latinos In The Military: From Service To Civilian Life, Rosalinda V. Maury, Corri Zoli, Daniel Fay, Nicholas Armstrong, Rachel Linsner, Kicia Sears, Mirza Tihic, Gilly Cantor, Mary Rachel Keville

Institute for Veterans and Military Families

This infographic provides key highlights for Hispanic and Latino service members and veterans. The information and statistics in this document are from our various data collection efforts centered on military life, transition, employment, entrepreneurship, and higher education.

The Challenge Of Research Supervision: The Experience Of Lecturers In Various Academic Disciplines, Angela Wright

Conference Materials

Research supervision is the highest level of teaching for academics. Yet, in many cases, academics are allocated supervision without any formal training. For many supervisors, their supervision approach will be a mirror of what they have experienced themselves at post-graduate levels. Many supervisors consider that this form of teaching is stressful and onerous due to the responsibility placed on it by the Higher Education Institution and the student ultimately. What can be done to support supervisors in their supervisory journey? There is a void in the academic literature on research supervision with scant aids available to the supervisor (Cullen, 2009). …

Black & African Americans In The Military: From Service To Civilian Life, Rosalinda V. Maury, Corrinne B. Zoli, Daniel Fay, Nicholas Armstrong, Nyasha Y. Boldon, Rachel Linsner, Kicia Sears, Gilly Cantor, Mary Rachel Keville

Institute for Veterans and Military Families

This infographic provides key highlights of Black and African American service members and veterans. The information and statistics in this document are from our various data collection efforts centered on military life, transition, employment, entrepreneurship, and higher education.

Black & African Americans In The Military: From Service To Civilian Life, Rosalinda V. Maury, Corrinne B. Zoli, Daniel Fay, Nicholas Armstrong, Nyasha Y. Boldon, Rachel Lisner, Kicia Sears, Gilly Cantor, Mary Rachel Keville

The Lender Center for Social Justice

This infographic provides key highlights of Black and African American service members and veterans. The information and statistics in this document are from our various data collection efforts centered on military life, transition, employment, entrepreneurship, and higher education.

Examining Generational Differences In The Workplace: Employee Engagement Practices And Their Impact On Retention Of Different Generations Of Human Resources Employees In Higher Education, Lamija Basic

Dissertations

Purpose: The purpose of this quantitative study was to identify the employee engagement practices that Baby Boomer, Generation X, and Millennial human resources (HR) employees in four-year private institutions of higher education (IHEs) in southern California perceive as most important to their retention. The secondary purpose of the study was to determine the similarities and differences between the engagement practices considered most important for retention by Millennial HR employees compared to Baby Boomer and Generation X employees in IHEs.

Methodology: A quantitative descriptive, nonexperimental research design was selected for this study. The population included three generations of HR professionals working …

Women In The Military: From Service To Civilian Life-Infographic, Rosalinda V. Maury, Corrinne B. Zoli, Daniel Fay, Nicholas Armstrong, Nyasha Y. Boldon, Rachel Linsner, Gilly Cantor

Institute for Veterans and Military Families

This infographic provides key highlights on women in service along with invaluable data on women veterans. The information and statistics in this document is from our various data collection efforts centered on military life, transition, employment, entrepreneurship, and higher education.

Stunting Higher-Ed Reforms: Arrogance And Ignorance, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Smu Is First Asian University To Offer Master’S Degree Accredited By International Professional Hr Body Cipd, Singapore Management University

SMU Press Releases and News

The Singapore Management University (SMU) has become the first university in Asia to offer a master’s degree accredited by the Chartered Institute of Personnel and Development (CIPD). SMU joins prestigious universities such as the London School of Economics and Political Science (LSE) and Kings College London to deliver the CIPD’s premier level accredited qualifications. SMU’s Master of Human Capital Leadership (MHCL) has been designed in partnership with the CIPD, the Human Capital Leadership Institute (HCLI), and the Wharton Centre for Human Resources (USA), resulting in a market-leading study programme that provides unparalleled professional qualifications, business acumen and academic knowledge.

Phoning It In? Examining Pre-Employment Phone Interview Procedure In Higher Education, Paul J. Antonellis Jr., Danielle Flam

Management Faculty Publications

In the United States, the employment screening process for hiring full-time faculty in higher education involves the vetting of curricula vitae, phone interview(s), and/or campus visits (Cardeiro, 2010; Shively, Woodward, & Stanly, 1999). The purpose of this research was to examine the phone interview procedure at one institute of higher education, and from there, formulate a systematic phone interviewing procedure that could be put to use at this particular university.

After conducting a review of relevant literature, the researchers engaged in action research that utilized qualitative data of 10 participants who took part in the pre-interview, professional development intervention, and …

Exploring The Perceptions Of College Students On The Use Of Technology: What Do They Really Think?, Colleen Erin Marzilli, Julie A. Delello, Shelly Marmion, Rochell Mcwhorter

Human Resource Development Faculty Publications and Presentations

Technology is an essential component of learning in the 21st century. College professors and teachers hold many assumptions regarding the technological skills and knowledge that students possess while learning in the college setting. In this article, we explore the technology use and attitudes towards technology held by students enrolled in a regional public university offering online, face-to-face and hybrid instruction. The understanding of students’ attitudes and use of technology is essential to informing the technological direction and pedagogical model in higher education from a traditional, lecture-based model to a technologically-enhanced model. In this study, we employed a mixed-method design using …

A Call To Leadership: The Awakening, Robin A. Roberts

Office of Diversity & Inclusion

A presentation given to student leaders at Bethune-Cookman University highlighting the transition from student to young professional.

Identifying At-Risk Students : A Study Of Freshmen And The Beginning College Survey Of Student Engagement, Amy Ponvelle Hebert

LSU Doctoral Dissertations

This study explored the usefulness of variable measures gained from the Beginning College Survey of Student Engagement (BCSSE) as a way to predict student academic performance and identify potential at-risk students. First-year GPA was used as a measure to determine at-risk status and selected BCSSE variables and institutional data were examined as predictors of student performance. The target population included all first-time freshmen at a small, regional university in the south in the fall 2010, 2011, and 2012. The accessible population for the research questions on BCSSE completion included all students who completed the BCSSE in the given years of …

Stopping The Tenture Clock : University Support On Scorn?, Margaret Singer Ruebsamen

LSU Doctoral Dissertations

The purpose of this study was to describe university Academic Administrators, Tenured Faculty, and Tenure-track Faculty at “RU/VH: Research Universities (very high research activity)” universities as designated by the Carnegie Foundation in the southeastern region of the United States based on demographic characteristics, as well as determine the knowledge and the perceptions of the three aforementioned groups regarding Stopping the Tenure Clock. Researcher-designed surveys were used to collect data. There were 49 participants identified as Academic Administrators, defined as employees who have administrative decision making authority over an academic unit at the level of department chair, director, or dean. Additionally, …