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Walden Dissertations and Doctoral Studies

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Key Strategies For Small Business Information Technology Consulting With Sustainability Beyond 5 Years, Christopher Lassiter Jan 2021

Key Strategies For Small Business Information Technology Consulting With Sustainability Beyond 5 Years, Christopher Lassiter

Walden Dissertations and Doctoral Studies

AbstractSmall business information technology consulting owners lack strategies to sustain their businesses beyond 5 years financially. Small business owners are concerned with sustaining their businesses, as their livelihood and employees are at stake. Grounded in Porter’s five forces theory, the resource-based view model, and Hax and Wilde’s delta model, the purpose of this qualitative multiple case study was to explore strategies small business information technology (IT) consulting owners used to achieve financial sustainability beyond 5 years. Data were collected by semistructured interviews from 5 small business information technology consulting owners. Performance and financial success documents augmented the data collection of …


Leadership Strategies And Retention In Government Agencies, Desiree Nicole Andrus Jan 2021

Leadership Strategies And Retention In Government Agencies, Desiree Nicole Andrus

Walden Dissertations and Doctoral Studies

AbstractLow retention creates a loss of talent, and an unstable workforce harms employee performance and productivity, significantly decreasing internal proficiency. Grounded in the transformational leadership theory, the purpose of this single case study was to explore strategies government leaders use to enhance employee retention. The participants consisted of four supervisory government employees in a single agency in Washington D.C. Data were collected through semistructured interviews and follow-up member checking, direct observations, and a review of organizational documents. Data were analyzed using thematic analysis; four themes emerged: idiosyncratic employee engagement, specific relational transmissions, promotion of diversity, and stimulating psychological incentives. A …


Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis Jan 2021

Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis

Walden Dissertations and Doctoral Studies

New managers of worker-owned cooperatives who fail to adapt to changing conditions can threaten the organization’s viability. Some new managers of worker-owned cooperatives may lack the strategies they need to maintain consistent employment levels during economic downturns. Grounded in the expected utility theory, the purpose of this qualitative multiple case study was to explore the strategies used by managers of worker-owned cooperatives to maintain consistent employment levels during sustained periods of low revenue. Participants comprised seven managers of worker-owned cooperatives with a minimum of 5 years’ experience in the Midwest of the United States managing cooperatives during sustained periods of …


Training Strategies For Increasing Employee Job Satisfaction And Retention In The Hospitality Industry, Felix Ledoux Djeumo Sandjong Jan 2021

Training Strategies For Increasing Employee Job Satisfaction And Retention In The Hospitality Industry, Felix Ledoux Djeumo Sandjong

Walden Dissertations and Doctoral Studies

AbstractHigh voluntary employee turnover remains one of the most critical issues managers are striving to resolve. A lack of strategies to reduce high voluntary employee turnover by hospitality managers leads to low employee retention and loss. Grounded in McClelland’s needs theory, the purpose of this multiple case study was to explore strategies hospitality small business leaders use to implement effective training programs leading to an acceptable level of employee retention. The participants were five hospitality small business leaders in the Washington, DC area who directed their companies’ training programs and increased employee retention through implementing effective training programs. Data were …


Strategies To Mitigate The Level Of Inherent Risk In Retail Loan Portfolios, Henrich Y. Edimo Jan 2021

Strategies To Mitigate The Level Of Inherent Risk In Retail Loan Portfolios, Henrich Y. Edimo

Walden Dissertations and Doctoral Studies

Despite regulatory requirements and technological advancements, bank managers face inherent risk in their retail loan portfolios. Bank managers who do not address and mitigate inherent risk in their retail loan portfolios are at a disadvantage to better know their customers, use technology, and enhance credit analytics. Grounded in the enterprise risk management framework, the purpose of this qualitative multiple case study was to explore strategies bank managers used to mitigate the level of inherent risk in their retail loan portfolios. Data were collected from semistructured interviews and document reviews. Participants comprised eight bank managers at four companies who implemented successful …


Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare Jan 2021

Leadership Styles For Creating Shared Value In Small And Medium-Sized Enterprises, Joshua Oisedebame Ilevbare

Walden Dissertations and Doctoral Studies

Lack of alignment between leadership style and strategy contributes to the failure of many small and medium-sized enterprise (SME) leaders to realize their potential for creating shared value (CSV). Aligning leadership styles with CSV strategies improves the ability of Nigerian SME leaders to create economic and social value for all stakeholders of their enterprise. Using four contingency theories of leadership as a conceptual framework, the purpose of this multiple case study was to explore strategies SME leaders use for aligning leadership style and business strategy for CSV. The participants comprised 11 owners or senior managers from four SMEs in the …


Funding Strategies For Small Business Sustainability, Ayokunle O. Iyanda Jan 2021

Funding Strategies For Small Business Sustainability, Ayokunle O. Iyanda

Walden Dissertations and Doctoral Studies

About 50% of small businesses fail within the first five years of operation, lacking access to capital being a contributing factor. The high failure rate is of great concern to the business owners; their livelihood and employees are jeopardized. Through the pecking order theory lens, the purpose of this qualitative multiple case study was to explore strategies small business owners use to access capital to sustain the business past the first five years. Eight small business owners who successfully operated for more than five years in Georgia and Illinois participated in the semistructured interviews. Through thematic data analysis, four themes …


Strategies Nonprofit Organization Leaders Use To Increase Human And Financial Resources, Karen Linyard Jan 2021

Strategies Nonprofit Organization Leaders Use To Increase Human And Financial Resources, Karen Linyard

Walden Dissertations and Doctoral Studies

Some nonprofit organization leaders have limited access to the resources needed to manage the organization's day-to-day needs. Nonprofit leaders without effective strategies to increase human and financial resources may lack the resources to address the mission, sustain, and effectively grow as a successful organization. Grounded in the stakeholder theory, the purpose of this qualitative single case study was to explore the strategies leaders of a nonprofit organization used to increase human and financial resources needed to sustain and effectively grow as a successful organization to address their mission. The participants comprised three leaders from one nonprofit organization in the southern …


Strategies For Catalyzing Clinicians’ Support Of Telemedicine Programs In Rural Communities, Jonathan Liwag Jan 2021

Strategies For Catalyzing Clinicians’ Support Of Telemedicine Programs In Rural Communities, Jonathan Liwag

Walden Dissertations and Doctoral Studies

Clinicians’ failure to accept contemporary technology has been a critical barrier to telemedicine program adoption. Staff technical challenges and resistance to change can affect technology return on investment, which concerns telemedicine program leaders. Grounded in Davis’s technology acceptance model, the purpose of this qualitative, descriptive single case study was to explore strategies used by program leaders in the Marianas Islands who successfully gained clinicians’ acceptance of contemporary technology. The participants were 5 program leaders recommended by their institution because of their leadership role and telemedicine technologies experience. Data were collected from 4 face-to-face and 1 audio teleconference interview with the …


Green Supply Chain Management For Competitive Advantage, Jamila Nasser Malti Jan 2021

Green Supply Chain Management For Competitive Advantage, Jamila Nasser Malti

Walden Dissertations and Doctoral Studies

Some industrial company leaders fail to implement green supply chain management (GSCM) as a viable strategy to increase organizational profitability. Business owners who fail to implement green supply chain management practices are at a competitive disadvantage. Grounded in the corporate sustainability model, the purpose of this qualitative, single-case study was to explore GSCM strategies that supply chain managers need to improve organizational competitive advantage. The participants comprised four enterprise leaders and four supply chain operation employees with a minimum of 5 years’ experience each and the responsibility for daily GSCM operations at a Lebanese manufacturing company. Data were collected using …


The Effects Of Foreign Direct Investment On Gender Inequality In Uganda, Peter Oogu Jan 2021

The Effects Of Foreign Direct Investment On Gender Inequality In Uganda, Peter Oogu

Walden Dissertations and Doctoral Studies

Abstract Gender inequality is one of the greatest global development challenges. In the developing countries, including those in Sub-Saharan Africa, work-place gender inequality hinders the emancipation of women. The purpose of this quantitative study was to analyze the effects of foreign direct investment on gender inequality in the Ugandan private sector. Chabot and Duyvendak’s transnational diffusion theory and Becker’s theory of economic discrimination formed the theoretical foundation for the study. The research questions dealt with the relationship between foreign direct investment and the percentage of female workers, the percentage of women in leadership positions, and the gender wage gap in …


Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning Jan 2021

Relationship Between Employee Perception Of Work Experience, Employee Perception Of Supervisors, And Intent To Leave, Kathryn F. Denning

Walden Dissertations and Doctoral Studies

Employee turnover can be costly; estimates for recruiting and training new hires are between 90% and 200% of the employee's annual salary. Understanding employee intent to leave is critical for managers to reduce turnover rates. Grounded in Herzberg’s two-factor model, the purpose of this quantitative correlational study was to examine the relationship between federal government agency employees' perception of their work experience, employee perception of supervisors, and employee intent to leave. Secondary data from 359,120 completed surveys from the 2020 Federal Employee Viewpoint Survey (FEVS) were analyzed. The results of the binary logistic regression were significant, X2 (359,120) = 17609.539, …


Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile Jan 2021

Leader Strategies That Increase Employee Performance In The Nigerian Public Sector, Oluwashola Martha Elias-Fatile

Walden Dissertations and Doctoral Studies

AbstractLow employee performance can hinder productivity in the Nigerian public sector. Leaders of public sector organizations in Nigeria who lack strategies to increase employees’ performance experience decreased productivity. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies leaders in the Nigerian public sector used to increase employee performance. Participants were four public sector leaders in Nigeria who successfully developed and implemented strategies to increase employee performance. Data were collected from semistructured interviews and internal and external documents, such as training programs, training calendars, meeting agendas, staff letters of recommendation, and staff handbooks. …


Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham Jan 2021

Employee Retention Strategies In The Quick Service Restaurant Industry, Jason Gorham

Walden Dissertations and Doctoral Studies

Organizations whose managers cannot retain their employees often experience additional hiring and training costs, a loss of continuity and productivity, and risk damaging employee morale. Some managers in the quick-service restaurant industry (QSRI) lack strategies to retain employees, thereby adding to an organization’s expense. Grounded in the transformational leadership theory, the purpose of this single case study was to explore employee retention strategies in the QSRI. The eight participants were managers of two restaurants in the QSRI located in the Midwest who have successfully implemented employee retention strategies. Data were collected through semistructured interviews and a review of company documents …


Cybersecurity Using Risk Management Strategies Of U.S. Government Health Organizations, Ian Cornelius Wilkinson Jan 2020

Cybersecurity Using Risk Management Strategies Of U.S. Government Health Organizations, Ian Cornelius Wilkinson

Walden Dissertations and Doctoral Studies

Seismic data loss attributed to cybersecurity attacks has been an epidemic-level threat currently plaguing the U.S. healthcare system. Addressing cyber attacks is important to information technology (IT) security managers to minimize organizational risks and effectively safeguard data from associated security breaches. Grounded in the protection motivation theory, the purpose of this qualitative multiple case study was to explore risk-based strategies used by IT security managers to safeguard data effectively. Data were derived from interviews of eight IT security managers of four U.S. government health institutions and a review of relevant organizational documentation. The research data were coded and organized to …


Strategies For Recruiting Volunteers In The Nonprofit Sector, Marsha Delahaye Jan 2020

Strategies For Recruiting Volunteers In The Nonprofit Sector, Marsha Delahaye

Walden Dissertations and Doctoral Studies

Many nonprofit organizations (NPO) leaders lack formal strategies to recruit volunteers. Nonprofit leaders without effective volunteer recruitment strategies may lack the workforce necessary to achieve the organization’s mission to support organization beneficiaries. Grounded in the strategic human resource management theory, the purpose of this qualitative, single case study was to explore strategies 3 leaders of a nonprofit organization located in the U.S. state of Colorado use to recruit volunteers. Data were collected from semistructured interviews, organizational documents, public and government data, and the organization’s website. The data were analyzed using Yin’s five-step thematic analysis process and the Baldrige Performance Excellence …


Strategies To Retain Mental Health Workers In Community Mental Health Clinics, Debbie L. Young Jan 2020

Strategies To Retain Mental Health Workers In Community Mental Health Clinics, Debbie L. Young

Walden Dissertations and Doctoral Studies

In 2017, the United States employee turnover rate for mental health workers with 2 or more years of experience was more than 50%. High turnover rates among these mental health workers are associated with inadequate quality of care for patients with mental health issues in community mental health clinics. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to explore retention strategies used by health care administrators to retain their mental health workers with more than 2 years of experience. The participants consisted of 6 health care administrators who successfully implemented strategies to minimize high …


A Practitioner's Approach To Implementing Community Bank Internal Controls, Paul A. Dubrey Jr Jan 2020

A Practitioner's Approach To Implementing Community Bank Internal Controls, Paul A. Dubrey Jr

Walden Dissertations and Doctoral Studies

Some community bank compliance professionals lack strategies to comply with the 2013 Committee of Sponsoring Organizations of the Treadway Commission (COSO) internal control framework statement, so they have been slow to adapt to the new COSO framework. However, they will be under increased regulatory pressure to do so. Grounded in Cressey's fraud triangle theory, the purpose of this qualitative single case study was to explore strategies community bank compliance professionals use to comply with the revised COSO internal control framework. Four compliance professionals at a community bank in the Boston, Massachusetts area who have successfully implemented strategies for internal control …


Financial Management Strategies Used By Microbusiness Leaders, Dorothy M. David Jan 2020

Financial Management Strategies Used By Microbusiness Leaders, Dorothy M. David

Walden Dissertations and Doctoral Studies

Small and medium-sized microbusinesses accounted for the majority of net new jobs in the United States between 2000 and 2018. Yet a high percent of microbusinesses have exited the market due to business failure. The applicability of the findings from this study may positively influence small business owners seeking strategies that enable small business success. Grounded in entrepreneurship theory, the purpose of this qualitative multiple-case study was to explore financial management strategies microbusiness leaders use to sustain their business success beyond 5 years. The participants comprised 3 small business owners in Virginia with sustained businesses beyond 5 years. Data were …


Strategies For Sustaining Minority-Owned Small Businesses, Taha Seid Jan 2020

Strategies For Sustaining Minority-Owned Small Businesses, Taha Seid

Walden Dissertations and Doctoral Studies

Minority small businesses play a significant role in the development of the United States economy. Minority small business owners who do not implement successful and sustainable strategies are at a high risk of failure. Grounded in entrepreneurship theory, the purpose of this qualitative multiple case study was to explore strategies that minority small business owners used to sustain their business beyond 5 years of beginning operations. The participants included 3 minority small business owners in Alexandria, Virginia, who have been in business for 5 years. Data were collected from semi-structured interviews, field notes, company websites, and financial, marketing, strategy, and …


The Way Forward For The Integration Of Sustainability Standards, Tobi Petrocelli Jan 2020

The Way Forward For The Integration Of Sustainability Standards, Tobi Petrocelli

Walden Dissertations and Doctoral Studies

Large-scale environmental failures within public companies in the United States have led to a globally growing trend in stakeholder insistence that company leaders maintain formal integrated sustainability accounting in their financial reports. Companies that rate high on communications of their sustainability efforts and integrating corporate social responsibility develop investment efficiency and ultimately increase their financial performance. Grounded in stakeholder theory, the purpose of this qualitative multiple case study was to explore strategies 5 chief sustainability officers within publicly held companies in New York can integrate into their annual reporting in order to generate maximum value for stakeholders. Data were collected …


Reducing The Frequency And Effects Of Fraudulent Activities In Community Action Agencies, Marvin L J Blye Jan 2020

Reducing The Frequency And Effects Of Fraudulent Activities In Community Action Agencies, Marvin L J Blye

Walden Dissertations and Doctoral Studies

In the United States, nonprofit organization leaders estimate that $40 billion of revenue is lost every year because of financial scandals and fraudulent activities. Fraud negatively affects organizational functioning, service delivery, and board governance. Nonprofit leaders who fail to prevent fraud increase the chance of their organization's failure. Grounded in Cressey's fraud triangle theory, the purpose of this qualitative multiple case study was to explore strategies nonprofit community action agency (CAA) executive leaders use to reduce fraudulent financial activities. The participants comprised 5 executive CAA nonprofit leaders located in Maryland who effectively used strategies to reduce fraudulent financial behaviors in …


Leadership Strategies For Improving Mergers And Acquisitions Performance, Alon Ben Jacob Jan 2020

Leadership Strategies For Improving Mergers And Acquisitions Performance, Alon Ben Jacob

Walden Dissertations and Doctoral Studies

Mergers and acquisitions (M&A) are a critical process business leaders use to increase profitability and grow their business. Still, the majority of M&As fail to deliver the expected value to the acquirers. Grounded in Sarasvathy's effectuation theory, the purpose of this single case study was to explore strategies to conduct successful M&A processes. The participants were 8 individuals from a global healthcare company who acted as the company's presidents and had experience conducting M&As. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using thematic analysis. The following themes emerged: leadership focus, value creation, …


Impact Of Sanctions And Awareness On Intention To Comply With Information Security, Kevin Fitzgerald Jan 2020

Impact Of Sanctions And Awareness On Intention To Comply With Information Security, Kevin Fitzgerald

Walden Dissertations and Doctoral Studies

Employees in higher education are likely to violate information security policies because of the open nature of academic institutions. Policy violations can lead to data breaches and identity theft that can cause harm to businesses and individuals. The purpose of this quantitative, correlational, cross-sectional study based on general deterrence theory and neutralization theory was to analyze the relationships between the independent variables, severity of sanctions, vulnerability to sanctions, and awareness of consequences, and the dependent variable, intention to comply with information security policy. Participants (n=100) who work in a higher education institution with an information security policy completed an online …


Perceptions Of The Value Of Financial Education In African American Creditworthiness, Melvin Thomas Miller Jan 2020

Perceptions Of The Value Of Financial Education In African American Creditworthiness, Melvin Thomas Miller

Walden Dissertations and Doctoral Studies

Research suggests a disparity for African Americans within the banking system, as they are denied credit at a higher rate than other ethnic groups. The purpose of this phenomenological study was to explore the perceptions of African Americans financial training in regards to qualifying for consumer loans. The conceptual framework was based on seminal theories on credit risk assessment and critical race theory. The research questions were designed to address banking officials' perceptions of financial training and the effectiveness of training in improving African Americans' credit. A phenomenological design was employed with the purposeful sample of 9 banking officials within …


Working Capital Management Strategies To Increase Bank Profitability, Khalid Makki Said Jan 2020

Working Capital Management Strategies To Increase Bank Profitability, Khalid Makki Said

Walden Dissertations and Doctoral Studies

More than 50% of business failures in the United States are because of business leaders’ inability to manage working capital. Some bank leaders lack strategies to improve working capital management. Grounded in the cash conversion cycle theory, the purpose of this qualitative multiple case study was to explore the strategies bank leaders used to improve working capital management. The participants consisted of 3 managers from 3 different U.S. banks in Kentucky, who successfully implemented working capital management strategies to increase bank profitability. The data collection process included semistructured interviews and company documents provided by the participants. Data were analyzed using …


Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo Jan 2020

Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo

Walden Dissertations and Doctoral Studies

Small and medium size business owners who do not use information systems effectively degrade business models, reduce customer value, and diminish the prospects for business stability, profitability, and growth. Grounded in the resource based view framework, the purpose of this qualitative multiple-case study was to explore the information systems strategies small business owners used to sustain their business beyond 5 years. A purposeful sample of 5 owners of 5 different small and medium sized businesses in the state of Texas participated in the study. Data were collected via semistructured, face-to-face interviews, company documents, and member checking. Data were analyzed using …


Strategies For Reducing Employee Turnover In Small- And Medium-Sized Enterprises, Tijani Mohammed Jan 2020

Strategies For Reducing Employee Turnover In Small- And Medium-Sized Enterprises, Tijani Mohammed

Walden Dissertations and Doctoral Studies

Employee turnover leads to increased operational costs and workloads and affects sales performance. Reducing employee turnover is essential for managers of small and medium sized enterprises to minimize costs and increase sales performance. Grounded in the job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies managers of small and medium sized enterprises use to reduce employee turnover that negatively affects sales performance. The participants consisted of 3 managers of small and medium sized enterprises in the Bronx, New York. Data were collected using semistructured, face-to-face interviews, and a review of organizational documents. A thematic …


Organizational Capacity-Building To Battle Addiction In The Oneida Community, Anita F. Barber Jan 2020

Organizational Capacity-Building To Battle Addiction In The Oneida Community, Anita F. Barber

Walden Dissertations and Doctoral Studies

Oneida Nation community members created a new and developing organization The Healing Society (fictious name) operated by a volunteer board. The board needed strategic direction to build organizational capacity and sustainability to address the lack of awareness in the community about the increase in opioid and heroin abuse after a well-known community member died from an overdose. The purpose of this postpositivist constructionist qualitative case study was to gather empirical data from the perspectives of internal and external stakeholders through a SWOT analysis focused on their perspectives. Their answers addressed: (a) the organizational strengths and weaknesses of The Healing Society …


Strategies To Manage Quality In Outsourced Manufacturing Processes, Claudia Elizabeth Contreras Jan 2020

Strategies To Manage Quality In Outsourced Manufacturing Processes, Claudia Elizabeth Contreras

Walden Dissertations and Doctoral Studies

Offshore outsourcing operations that involve high risks of noncompliance with quality specifications have been studied among scholars. Researchers have demonstrated that organizations pursue offshore outsourcing to reduce costs and to remain competitive; however, noncompliance with quality specifications increases product costs. Grounded in the total quality management model, the purpose of this qualitative multiple case study was to explore business managers’ strategies used to ensure compliance with quality standards when outsourcing manufacturing processes internationally. The participants consisted of 3 managers of companies in Riverside County, California, who successfully outsourced offshore manufacturing operations. Data were collected through face-to-face interviews and validated with …