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Walden Dissertations and Doctoral Studies

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Entrepreneurial Strategic Sensemaking For Growth And Employment In Nigerian Small And Medium Enterprises, Ishaq Abdulrahman Balogun Jan 2021

Entrepreneurial Strategic Sensemaking For Growth And Employment In Nigerian Small And Medium Enterprises, Ishaq Abdulrahman Balogun

Walden Dissertations and Doctoral Studies

AbstractOnly 20% of Nigerian small and medium enterprises (SMEs) survive 5 years. The specific management problem was that SME leaders were faced with strategic sensemaking challenges in dealing with external stakeholders while growing their businesses. The purpose of this qualitative descriptive phenomenological study was to understand the strategic sensemaking lived experiences of eight SME entrepreneurs for growing their businesses. The conceptual framework grounding this study was embedded in the four sensemaking leadership functions, strategic decisions-making, dynamics of business environments, and performance. The research question asked what is the strategic sensemaking lived experiences of entrepreneurs in SME entrepreneurship ecosystem while growing …

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Nonprofit Leaders’ Digital Marketing Strategies To Secure And Sustain Donors, Valayia Jones-Smith Jan 2021

Nonprofit Leaders’ Digital Marketing Strategies To Secure And Sustain Donors, Valayia Jones-Smith

Walden Dissertations and Doctoral Studies

Without systematic strategies to increase their donor base, some leaders of nonprofit organizations might be unable to develop and sustain a solid financial foundation to support programs and services related to organizational missions, values, and goals. Grounded in the relationship management theory, the purpose of this qualitative single case study was to explore strategies three executive leaders of a nonprofit organization in the northeastern United States used to increase and sustain their donor base using digital marketing. Data were collected from semistructured interviews, the organization’s website, organizational documents, publicly available data, and organizational social media channels. Data were analyzed using …

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Financial Illiteracy And Minority Small Business Failure, Julia Lee Jackson Jan 2021

Financial Illiteracy And Minority Small Business Failure, Julia Lee Jackson

Walden Dissertations and Doctoral Studies

Minority small businesses are important contributors to the U.S. economy. As such, financial illiteracy resulting in the failure of minority small businesses is a significant problem. The purpose of this study was to determine whether a quantitative correlation exists between financial illiteracy and minority small business failure in the United States. The theoretical foundation consisted of administrative, systems, human capital theories and system thinking, financial, and management concepts. The research questions exhaustively reviewed secondary financial literacy and various business management research data that relate to the ability of the U.S. minority population to create wealth through sustained entrepreneurial success using …

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The Perceptions Of Bank Employees On Performance Target, Yusuf Abubakar Ibrahim Jan 2021

The Perceptions Of Bank Employees On Performance Target, Yusuf Abubakar Ibrahim

Walden Dissertations and Doctoral Studies

AbstractPerformance target is one of the tools of performance management used to influence bank employees’ performance in the Nigerian banking sector. Bank managers may have exerted pressure on employees due to recent pressure in Nigeria’s economy, which has a reciprocal effect on Nigeria’s banking sector. The research problem addressed issues related to performance targets, disparity in job satisfaction, and stress-related issues in the workplace. The purpose of this qualitative phenomenological study was to explore the lived experiences of workplace-related stress of permanent bank employees working under the current performance targets in the Nigerian banking sector. The research questions focused on …

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Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void Jan 2021

Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void

Walden Dissertations and Doctoral Studies

AbstractLicensure has many benefits to master’s level counselors, including higher wages, legal recognition, and third-party reimbursements, however many professional counselors do not pursue licensure. South Carolina graduates of a master’s level counseling program are not required to obtain licensure in order to provide counseling services. This qualitative comparative case study was conducted to capture why some counseling graduates choose to pursue licensure and others do not based on the experiences, knowledge, skills, and abilities counseling graduates in transition in South Carolina. The research was informed by social cognitive career theory and social learning for career decision making. Participants included four …

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Social Media Marketing Strategies To Gain And Retain Customers, Brandy A. Mcneil Jan 2021

Social Media Marketing Strategies To Gain And Retain Customers, Brandy A. Mcneil

Walden Dissertations and Doctoral Studies

The inability of small business owners to gain and retain customers adversely impacts a company’s customer base. Small business owners who fail to attract and retain a customer base risk financial failure. Grounded in Rogers’ diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore social media strategies small business owners use to gain and retain customers. Participants were five small business owners in the New York City area who successfully used social media strategies to gain and retain customers. Data were collected from semistructured interviews, sales reports, social media, and public social media posts. …

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Crisis Management Strategies For Sustaining Organizations During A Crisis, Parisnicole Payton Jan 2021

Crisis Management Strategies For Sustaining Organizations During A Crisis, Parisnicole Payton

Walden Dissertations and Doctoral Studies

Public relations directors often lack crisis management strategies to maintain an organization's reputation following a crisis to ensure continued profitability. Public relations directors who better understand crisis management strategies may benefit their organizations by improving crisis prevention and recovery while maintaining organizational reputation and profitability. Grounded in situational crisis communication theory, the purpose of this qualitative multiple case study was to explore crisis management strategies that some public relations directors use to maintain an organization's reputation following a crisis to ensure continued profitability. Data were collected using semistructured interviews with three public relations directors from Upper Manhattan, New York, supporting …

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Executive Coaches’ Perspectives On Leadership Role Identity Construction In Aspiring Female Leaders, Candice St. Pierre Jan 2021

Executive Coaches’ Perspectives On Leadership Role Identity Construction In Aspiring Female Leaders, Candice St. Pierre

Walden Dissertations and Doctoral Studies

Current efforts to develop and promote women to senior-level positions in organizations remain insufficient. Many leadership development programs are not designed to help women develop a sense of leader identity and self-efficacy. Executive coaching is a process to develop leaders that is customizable for individuals to address their specific needs and goals. A phenomenological study was conducted to gain insight into the lived experiences of executive coaches to discern their strategies and practices for working with women who aspire to attain senior leadership roles. Ten executive coaches working with aspiring women leaders as part of a Network of Executive Women …

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Strategies To Recruit And Retain Technologically Competent Volunteers In Nonprofit Organizations, Angela D. Tartaro-Flowerday Jan 2021

Strategies To Recruit And Retain Technologically Competent Volunteers In Nonprofit Organizations, Angela D. Tartaro-Flowerday

Walden Dissertations and Doctoral Studies

Nonprofit organizations rely on volunteers as a part of their labor force. However, volunteer recruitment and retention are an ongoing challenge and concern and are potentially costly to a nonprofit organization. Grounded in the ability-motivation-framework and Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to explore the strategies that nonprofit leaders used to recruit and retain technologically competent volunteers. Three nonprofit leaders from different nonprofit organizations in Toronto, Ontario, Canada, participated in the study. Data were collected using virtual semistructured interviews and publicly accessible information. Data were analyzed using thematic analysis, and four themes emerged: (a) …

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Foreign Direct Investment And The Roles Of Multinational Entreprise, Belay Mekuria Tessema Jan 2021

Foreign Direct Investment And The Roles Of Multinational Entreprise, Belay Mekuria Tessema

Walden Dissertations and Doctoral Studies

AbstractSub-Saharan Africa (SSA) countries experienced successive declines in foreign direct investment (FDI) flows in the textile and apparel manufacturing sector because of a range of macro and micro factors. Leaders of textile and garment organizations who fail to increase FDI are at risk of failure. Grounded in eclectic theory (OLI paradigm), the purpose of this qualitative single case study was to explore strategies leaders of textile and garment organizations use to increase FDI for enabling business profitability and growth. The participants comprised four senior leaders from one textile and garment organization in Hawassa, Ethiopia, who effectively implemented strategies to increase …

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Exploring Organizational Values Of The Organizations And Employee-Owners In Worker-Owned Cooperatives, Mary Anne Broner Jan 2021

Exploring Organizational Values Of The Organizations And Employee-Owners In Worker-Owned Cooperatives, Mary Anne Broner

Walden Dissertations and Doctoral Studies

AbstractResearchers have documented a variety of challenges that worker-owned cooperatives experience as a result of poor management. Most cooperative literature is focused on agriculture economics and cooperative organizations in other countries. The lack of attention in the social science literature on worker cooperatives in the United States reflects a need for further exploration of this business model. Accordingly, this qualitative case study was conducted to explore mismatches in organizational value between the organization and the employee–owners. The goal was to gather the perceptions of employee–owners and managerial personnel that could be leveraged to increase member commitment for a successful worker-owned …

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Strategies For Managing Work-Related Stress In The Petroleum Industry, Esang Lazarus Esitikot Jan 2021

Strategies For Managing Work-Related Stress In The Petroleum Industry, Esang Lazarus Esitikot

Walden Dissertations and Doctoral Studies

High work-related stress negatively impacts workers’ health and productivity in the Nigerian petroleum industry. Supervisors in the Nigerian petroleum industry who lack strategies to reduce work-related stress significantly lose worker health and organizational productivity. Grounded in person-environment fit theory, the purpose of this qualitative multiple case study was to explore strategies Nigerian petroleum industry supervisors use to manage work-related stress. Participants were six supervisors who have successfully used strategies to reduce work-related stress in the Nigerian petroleum industry. Data were collected from semistructured interviews and internal company documents relevant to reducing work-related stress and analyzed using thematic analysis. Three major …

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Strategies To Reduce Voluntary Employee Turnover In Big-Box Retailers, Destiny Cheyenne Harper-Lane Jan 2021

Strategies To Reduce Voluntary Employee Turnover In Big-Box Retailers, Destiny Cheyenne Harper-Lane

Walden Dissertations and Doctoral Studies

Each year, more than 33 million employees in the United States voluntarily quit their jobs. Voluntary employee turnover is prevalent in the big-box retail industry, thus making it an important focus for managers. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies big-box retail managers used to reduce voluntary employee turnover. The participants comprised 14 managers from 11 different retailers with proven employee retention best practices from big-box retail locations in San Antonio, Texas. Data collection involved semi-structured interviews, company documents, company websites, and the Bureau of Labor Statistics website. Four themes …

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Entrepreneurial Strategies To Mitigate The High Failure Rates Of Small Retail Businesses, James A. Latour Jan 2021

Entrepreneurial Strategies To Mitigate The High Failure Rates Of Small Retail Businesses, James A. Latour

Walden Dissertations and Doctoral Studies

The high rate of business failures within the first 5 years negatively affects half of startup business owners. Small retail business owners who fail to develop innovative entrepreneurial strategies experience high failure rates within the first 5 years of operation. Grounded in self-determination theory, the purpose of this qualitative multiple case study was to explore entrepreneurial strategies small retail business owners use to support long-term sustainability. Participants were five small retail business owners from Southern Illinois who successfully used entrepreneurial strategies to reduce high failure rates. Data were collected from semistructured interviews and internal documents relevant to reducing high failure …

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Strategies For Small Businesses To Enhance Ethical Financial Reporting, Mercy Nchangnwi Jan 2021

Strategies For Small Businesses To Enhance Ethical Financial Reporting, Mercy Nchangnwi

Walden Dissertations and Doctoral Studies

Unethical financial reporting can negatively impact the sustainability of a business organization. Small business owners who struggle to promote ethical financial reporting are at high risk of failure. Grounded in the fraud diamond theory, the purpose of this qualitative multiple case study was to explore strategies small business owners use to enhance ethical financial reporting. The participants comprised four small business owners in Massachusetts who effectively used strategies to enhance ethical financial reporting. Data were collected from semistructured interviews, company documents, and casual observation. Data were analyzed using thematic analysis. Five themes emerged: ethical behavior, internal control and communication, monitoring, …

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Leadership And Continuous Improvement In The Nigerian Beverage Industry, John Chinonye Njoku Jan 2021

Leadership And Continuous Improvement In The Nigerian Beverage Industry, John Chinonye Njoku

Walden Dissertations and Doctoral Studies

There is a high failure rate of continuous improvement (CI) initiatives in the beverage industry. Continuous improvement initiatives could help beverage manufacturing managers improve product quality, efficiency, and overall performance. Grounded in the transformational leadership theory, the purpose of this quantitative correlational study was to examine the relationship between idealized influence, intellectual stimulation, and CI. Nigerian beverage industry managers (N = 160) who participated in the study completed the Multifactor Leadership Questionnaire Form 5X-Short, and the Plan, Do, Check, and Act (PDCA) cycle. The results of the multiple linear regression were statistically significant, F(2, 157) = 16.428, p < 0.001, R2 = 0.173. Idealized influence (ß = 0.242, p = 0.000) and intellectual stimulation (ß = 0.278, p = 0.000) were both significant predictors. A key recommendation is for beverage manufacturing managers to promote their employees' creativity, rational thinking, and critical problem-solving skills. The implications for positive social change include the potential to increase the opportunity for the growth and sustainability of the beverage industry.

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Strategies For Sourcing Funding For Startup Businesses In Nigeria, Nelly Nwabuisi Adiawari Oburo Jan 2021

Strategies For Sourcing Funding For Startup Businesses In Nigeria, Nelly Nwabuisi Adiawari Oburo

Walden Dissertations and Doctoral Studies

Some small and medium enterprise (SME) owners are challenged with sourcing adequate funds to start and continue in business. Financing SMEs is critical to their owners to ensure they can remain financially viable and continue contributing to Nigeria’s gross domestic product and economic growth. Grounded in the pecking order theory and the financial growth cycle theory, the purpose of this qualitative multiple case study was to explore strategies owners of startup SMEs in Federal Capital Territory (FCT), Nigeria, can adopt to source funds required to start and sustain a business beyond 5 years. Data were collected through semistructured interviews from …

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Strategies Used To Financially Stabilize Historically Black Colleges And Universities, Capetra Latarya Polk Jan 2021

Strategies Used To Financially Stabilize Historically Black Colleges And Universities, Capetra Latarya Polk

Walden Dissertations and Doctoral Studies

AbstractSome Historically Black Colleges and Universities (HBCUs) lack effective business strategies, creating barriers to student success and institutional financial stability Grounded in the complexity and systems theory, the purpose of this qualitative multiple case study was to explore strategies HBCU leaders use to sustain the financial stability of their institutions. The participants comprised six leaders of HBCUs, two leaders from each of the following states: Georgia, Louisiana, and Mississippi, who demonstrated success in developing and deploying effective business strategies to sustain financial stability. Data were collected from semistructured interviews, a reflective journal, and institutional documents. Thematic analysis was used to …

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Strategies For Retaining Employees In The Trucking Industry, Dionne Bell- Pursley Jan 2021

Strategies For Retaining Employees In The Trucking Industry, Dionne Bell- Pursley

Walden Dissertations and Doctoral Studies

Employee turnover is a recurring problem in organizations, affecting performance and productivity while depleting organizational resources. High driver turnover rates raise a company’s operating costs and reduce driver productivity, service quality, and highway safety in the trucking industry. When trucking industry leaders understand such factors, they can develop and implement strategies to increase truck driver retention. Grounded in Herzberg’s two-factor theory and supported by Maslow’s hierarchy of needs theory, the purpose of this single case study was to explore strategies trucking company leaders use to increase truck driver retention. The participants included eight executives from trucking companies in the southeast …

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Strategies Healthcare Leaders Use To Reduce Employee Burnout, Ashley Ann Smith Jan 2021

Strategies Healthcare Leaders Use To Reduce Employee Burnout, Ashley Ann Smith

Walden Dissertations and Doctoral Studies

Healthcare workers are at an increased risk of being affected by burnout, which leads to decreased productivity, decreased job engagement, and increased organizational turnover. Employee burnout is a problem for healthcare leaders as burnout leads to decreased productivity and increased organizational turnover. The purpose of this qualitative multiple case study, guided by the job-demand resource theory, was to explore strategies healthcare leaders use to reduce employee burnout. Interviews were conducted with four healthcare leaders in the United States with at least 3 years of management experience who implemented strategies to reduce employee burnout at their organizations; a review of organizational …

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Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter Jan 2021

Emotion Regulation, Affective, Continuous, And Normative Commitment For Turnover Intentions Among Degree-Seeking Employees, Danette Colleen Sutter

Walden Dissertations and Doctoral Studies

Multiple researchers have investigated employee turnover related to affective, continuous, and normative commitment, and none reported the predictive power of emotion regulation reappraisal on these components of commitment with turnover intentions among degree-seeking employees. The purpose of this quantitative survey research study was to explore emotion regulation reappraisal and its predictive power for organizational commitment associated with degree-seeking employees' intentions to quit jobs. In this study, a small sample of N = 18 degree-seeking employees took part in survey methodology. Multiple regressions were performed to calculate the variance of independent variables, emotion regulation and affective, continuous, and normative commitment associated …

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Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend Jan 2021

Junior Managers’ Perceptions Of Executives Leadership Styles And Communication Practices, Kaprina Townsend

Walden Dissertations and Doctoral Studies

Ineffective communication and leadership practices continue to be an ongoing problem within organizations due to executives’ inability to effectively lead and communicate. The primary concern in this study was how junior managers perceive the effectiveness of executives’ communication practices as well as how executives’ leadership styles influence the junior managers. The purpose of this phenomenological study was to explore the lived experiences of junior managers. The leader-member exchange theory provides the framework for this study on exploring junior managers lived experiences and their perceptions on how executives’ leadership styles influence them and their perception of executive’s ability to disseminate top …

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Minority Business Enterprise Leaders’ Strategies To Maintain Adequate Cash Flow, Stephen Cornelius Williams Jan 2021

Minority Business Enterprise Leaders’ Strategies To Maintain Adequate Cash Flow, Stephen Cornelius Williams

Walden Dissertations and Doctoral Studies

AbstractMinority business enterprises contribute notably to the growth of the U.S. economy. Minority business enterprise owners who do not use successful strategies to maintain cash flow to remain in business longer than five years have a significant chance of failure. Grounded in Greiner’s growth model and Scott and Bruce’s five stages of growth in small business model, the goal of this qualitative single case study was to explore the strategies senior leaders of a minority business enterprise use to maintain adequate cash flow to stay in business longer than five years. Participants comprised one senior leader and two trusted advisors …

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Strategies Nonprofit Leaders Use To Increase Client Engagement In Entrepreneurship Programs, Juanita Williams Jan 2021

Strategies Nonprofit Leaders Use To Increase Client Engagement In Entrepreneurship Programs, Juanita Williams

Walden Dissertations and Doctoral Studies

Since 1990, entrepreneurship has been declining in the United States, which negatively impacts the standard of living in the United States by creating fewer jobs and fewer innovations. Identifying and implementing strategies to increase client’s participation in entrepreneurship programs helps business leaders obtain additional funding sources, improve organizational performance, and obtain support from policymakers. Grounded in the human motivation theory, the purpose of this qualitative single case study was to explore strategies three senior business leaders of a nonprofit organization in the mid-Atlantic region of the United States used to increase client engagement in entrepreneurship programs. Data were collected from …

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Succession Planning Strategies In Family Businesses, Vivian Akosua Dwumor Amanquah Jan 2021

Succession Planning Strategies In Family Businesses, Vivian Akosua Dwumor Amanquah

Walden Dissertations and Doctoral Studies

Only one-third of family businesses remain operational into the second generation and approximately one-eighth into the third generation. Succession planning is critical to family-owned businesses, as most businesses will collapse moving to the fourth generation and beyond. Grounded in the family systems theory, the purpose of this qualitative multiple case study was to explore strategies family business leaders use to implement a succession plan. The participants included six senior executives from three family businesses in Ghana who implemented successful strategies for succession planning. The data sources were semistructured interviews and a review of organizational documents, including statutes; articles of incorporation, …

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Export Success And Sustainable Strategies For Cameroonian Small And Medium-Sized Enterprises, Christian N. Bikai Jan 2021

Export Success And Sustainable Strategies For Cameroonian Small And Medium-Sized Enterprises, Christian N. Bikai

Walden Dissertations and Doctoral Studies

AbstractAccording to the Cameroon Ministry of Small and Medium-Sized Enterprises, small and medium-sized enterprises (SMEs) constitute 99.8% of companies, employ over 70% of the active population, and contribute significantly to economic growth and development. However, less than 25% of new SMEs in Cameroon survive beyond 3 years. Sustainability is essential to small business owners in exporting coffee from Cameroon as an indicator of economic growth and job creation. The purpose of this qualitative multiple case study guided by the transaction cost economics theory was to explore strategies owners of small businesses exporting coffee from Cameroon use to sustain business beyond …

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Relationship Between Nurse-To-Patient Ratios, Patient Satisfaction Scores, And Hospital Profitability, Patrick Ross Bumstead Jan 2021

Relationship Between Nurse-To-Patient Ratios, Patient Satisfaction Scores, And Hospital Profitability, Patrick Ross Bumstead

Walden Dissertations and Doctoral Studies

In 2019, hospital profitability margins were at their lowest levels since the great recession due to a declining volume of patients. Hospital executives who fail to improve profitability are at risk of sustainability. Grounded in the service-profit chain theory, the purpose of this quantitative correlational study was to examine whether nurse-to-patient ratios and patient satisfaction scores significantly predict hospital profitability. Data were collected from 74 hospitals in Southern California from the Centers for Medicare & Medicaid Services government database and publicly available financial statements. Results from multiple regression analysis were not statistically significant. A key recommendation is for hospital executives …

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Strategies Required For Complying With North American Free Trade Agreement, Daniel Arthur Chavez Jan 2021

Strategies Required For Complying With North American Free Trade Agreement, Daniel Arthur Chavez

Walden Dissertations and Doctoral Studies

The failure of U.S. small home textile business owners to comply with North American Free Trade Agreement (NAFTA) regulations can have adverse business outcomes. Small U.S. textile owners must comply with NAFTA regulations to sustain business operations. Grounded in the resource-based view theory, the purpose of this qualitative, multiple case study was to explore strategies small home textile owners use to comply with North American Free Trade Agreement (NAFTA) regulations when trading with Mexico. The participants were four owners of SMEs located in the greater New York City area who use successful strategies to export to Mexico. The data were …

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Strategies To Increase Employees’ Morale, Shannon Gary Coffey Jan 2021

Strategies To Increase Employees’ Morale, Shannon Gary Coffey

Walden Dissertations and Doctoral Studies

Leaders who lack effective strategies to increase employee morale face an organizational decrease in productivity, sustainability, and profitability, increasing absenteeism and turnover and costing businesses millions of dollars. Grounded in Burns’s transformational leadership theory, the purpose of this qualitative single case study was to explore strategies used by successful organizational leaders to increase employee morale to improve productivity and profitability in their organization. Data were collected through semistructured interviews and a review of company documents. Participants comprised five leaders of a company located in Knoxville, Tennessee, who successfully used strategies to increase employee morale resulting in increased productivity and profitability. …

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Human Resource Managers’ Lived Experiences Of Integrating Knowledge Management And Human Capital Management, Andrea Camille Hunt Jan 2021

Human Resource Managers’ Lived Experiences Of Integrating Knowledge Management And Human Capital Management, Andrea Camille Hunt

Walden Dissertations and Doctoral Studies

AbstractOrganizational leaders in the United States are encountering significant human capital challenges with the major demographic shift in the U.S. workforce. Critical to addressing these challenges and workplace success is the hiring, retention, and management of knowledge workers, which necessitates the integration of these practices into existing human intellectual capital management (HICM) strategies. This research addressed the need for an understanding of human resource managers’ experiences of the integration of these practices and strategies. The purpose of this qualitative, hermeneutic, phenomenological study was to explore the lived experiences of a purposive sample of 16 human resource managers specific to their …

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