Frame Journey: A Complementary Approach At Understanding Well-Being In Factory Environments For Labor Workers,
2024
University of Twente, The Netherlands
Frame Journey: A Complementary Approach At Understanding Well-Being In Factory Environments For Labor Workers, Mathis Andreas Buchbinder, Victor Bittencourt, Remko Van Der Lugt, Daan Oldenhof, Niek Zuidhof, Sebastian Thiede, Daniel Saakes
DRS Biennial Conference Series
With a diversifying workforce well-being is an increasingly important topic to be addressed in manufacturing. Whereas mental well-being has been well studied in the HCI community for knowledge workers, well-being for factory workers has been mainly assessed in terms of ergonomics and task optimization. Concerns are about safety and accident prevention, but not about the tacit experience of the workers themselves. In this paper, we analyze an assembly line from two viewpoints: the HCI/Design, and the industrial engineering. We show the differences and commonalities in methods and identify both sides limitations. We present four themes of well-being which emerge from …
Trauma Responsiveness By Design: Towards An Ethic Of Care And Accountability In Design Research,
2024
Independent
Trauma Responsiveness By Design: Towards An Ethic Of Care And Accountability In Design Research, Sarah Fathallah, Verónica Caridad Rabelo
DRS Biennial Conference Series
Design research can help us understand, dismantle, and transform unjust systems and the material realities that they create, while guiding us towards transformative, radical futures yet to be designed. However, design research can also be a site of harm and trauma. We argue that a “do no harm” guiding principle to ethics in design research is insufficient. Rather, design researchers need to reckon with and prepare for the likelihood that they will cause harm to the people and communities they engage in their design processes. We draw from the ethics of care and accountability theorized and explored by feminist thought …
Drifting By Friction: Playing With Ontologies Of Design,
2024
Design School Kolding
Drifting By Friction: Playing With Ontologies Of Design, Mathias Poulsen
DRS Biennial Conference Series
In this paper, I will trace the ‘drift’ that has happened in my PhD project, ‘De-signing for Playful Democratic Frictions’. I argue that it has been driven primarily by the friction that emerged between the diverse components in my ‘research-assemblage’. The aim is not to resolve the friction, but rather to enhance and fol-low it as far as I can. I suggest that a playful attitude is helpful for lingering with this friction, and that such a stance can allow us to see things otherwise ob-scured by tales of historical necessity. This notion of drifting by friction may in-spire strategies …
Designing Through Ecological Soundscape To Foster Human-Nature Interaction,
2024
Tongji University, China, People's Republic of, College of Design and Innovation
Designing Through Ecological Soundscape To Foster Human-Nature Interaction, Francesca Valsecchi, Herun Chen, Qingyu Zhang
DRS Biennial Conference Series
Sense of hearing provides an effective, immersive and empathetic way to observe, map and explore places with a more-than-human approach. In our contemporary mediascape inundated by visual stimuli, the rediscovery of sound offers a different understanding of the world. By discussing two research-based sound design projects, this study discusses 1) the potential of using soundscape as an empathetic research tool in multispecies ethnography and 2) how soundscape as a communication media could stimulate more-than-human exploration and empathy. Such design outcomes develop an empathic and conscious understanding of human-nature interaction, even in an urban context. Intersecting science, research and creative practices, …
Learning From The Past: How To Apply The Circular Economy Practices Of Japan’S Edo Period To Modern Society,
2024
Hitachi, Ltd., Japan
Learning From The Past: How To Apply The Circular Economy Practices Of Japan’S Edo Period To Modern Society, Ying Zhong, Takashi Fujimoto, Shuji Soga, Masakazu Yagi, Masahide Ban, Toshiki Ohori, Shoichi Kanzaki
DRS Biennial Conference Series
Japan's Edo society (1603-1868) is often referred to as the 'ultimate circular society' and even offers valuable lessons for the modern circular economy. However, Edo practices cannot be directly applied to the modern world due to differences in past and present social conditions. This research aimed to apply Edo practices to modern society through the following steps. First, we constructed a hypothetical model of the Edo circular economy to show how social factors fostered Edo people's mentalities and behaviors for recycling and reusing. Second, using this model as an analytical framework, we examined modern circular economy practices to understand the …
Reframing Radical Innovation In Pursuit Of Sustainable Futures,
2024
University of Sydney, Australia
Reframing Radical Innovation In Pursuit Of Sustainable Futures, Timothy Cook, Leigh-Anne Hepburn
DRS Biennial Conference Series
Innovation affords us modern lifestyles filled with advanced technology and social structures; however, such development comes at a significant cost to the planet, posing an existential threat to humanity. In our highly complex and networked world, there is an urgency to achieve more sustainable, just and resilient futures. As design seeks to drive sustainable and systemic change, what is the role of radical innovation? And what do we want it to be? This study revisits and reframes the somewhat ambiguous concept of ‘radical innovation’ to broaden our understanding of its role, impact, and potential. We present a machine-learning-enabled literature review …
Issues In Future Autonomous Public Transport Solu-Tions For Children With Intellectual Disabilities,
2024
Linköping University, Sweden
Issues In Future Autonomous Public Transport Solu-Tions For Children With Intellectual Disabilities, Johan Blomkvist, Mattias Forsblad, Henrik Danielsson, Mattias Arvola, Mikael Wiberg
DRS Biennial Conference Series
Public transportation in urban environments should be inclusive and accessible to offer this service for all people. This research aims to identify issues in the devel-opment of autonomous shuttle services in future public transportation systems for children with intellectual disabilities. An issue-based information system (IBIS) anal-ysis was retrospectively conducted based on a concept generation phase. Four con-cepts were evaluated by five experts. The findings show that the main tensions in this context can be categorized as interaction, physical, and independence. Interac-tive elements can both create value and lead to confusion for the target group. The physical design of concepts affects …
Why We Failed: Exploring The Context Of Establishing A Living Lab In Korea,
2024
Ulsan National Institute of Science and Technology, Republic of Korea
Why We Failed: Exploring The Context Of Establishing A Living Lab In Korea, Seongbeom Kim, Seungho Park-Lee
DRS Biennial Conference Series
Living lab is widely adopted for renewing public services and policy. In establishing living labs, however, practitioners face the realities of the locale that influences the formation and operation of living labs. This paper reports on a single case-study, in which a group of design researchers attempted to set up a smart mobility living lab in Korea. By thematically analyzing meeting notes and a workshop, we uncover the challenges faced during preject phase. Our findings suggest that, while the uncertain and iterative nature of living lab is incompatible with the operational model of the public-sector in Korea, its name and …
Designing [The, With, Against] Sound [For]: Towards A Semantic-Oriented Coding Scheme For Protocol Studies In Sound-Driven Design,
2024
Critical Alarms Lab, Delft University of Technology, The Netherlands
Designing [The, With, Against] Sound [For]: Towards A Semantic-Oriented Coding Scheme For Protocol Studies In Sound-Driven Design, Stefano Delle Monache, Elif Özcan, Nicolas Misdariis
DRS Biennial Conference Series
Sound-driven design is a collaborative and multidisciplinary design activity which uses sound as catalyst of the design approach. We present a semantic-oriented methodology and coding system to capture the diversity of sound-driven concepts that support the design process. We evaluate the methodology in a protocol study of a design team, composed of one sound designer, one acoustic engineer, one designer, and one expert user, engaged in exploring the listening dimension in the caregiving experience. We use linkographic analysis to integrate and evaluate our coding scheme. The methodology proves to be effective in revealing the semantic models of the participants and …
Generosity In More-Than-Human Design,
2024
Stockholm University, Sweden
Generosity In More-Than-Human Design, Karey Helms
DRS Biennial Conference Series
Generosity in more-than-human design suggests an openness to change in grappling with human exceptionalism and nonhuman entanglements. Yet the risks of generosity in design practice are largely unarticulated, and it is unclear how designers might practically encounter and navigate them. In response, I first position generosity within feminist theory as an open dispossession and material exchange that is pre-reflective and asymmetrical. This articulation accounts for nonhuman organisms, objects, and agencies as inseparable from what it means to be a person. I then present three design cases that situate generosity in design practice. This includes specifying the relations explored, presence of …
Creating A Mess! Design Strategies For Managing Visual Complexity In Second-Hand Shops,
2024
Aalborg University, Denmark
Creating A Mess! Design Strategies For Managing Visual Complexity In Second-Hand Shops, Lea Becker Frahm, Linda N. Laursen, Bo T. Christensen
DRS Biennial Conference Series
Enhancing the consumer experience in second-hand shopping is essential to support the sustainable reuse of products. Up to 80% of shopping decisions are unplanned, making store design significantly important. However, knowledge of the design strategies utilized in second-hand shops is limited. Second-hand shops grapple with store design challenges due to their vast array of unique products, resulting in high visual complexity and clutter. Current literature links such visual clutter to consumers' feelings of cognitive overload but also shows it connotates creativity. This study investigated the design strategies of professional second-hand retailers through observations (n = 25) and interviews (n = …
How To Respond To Change? Evidence Of Cultural Organizations In Times Of Covid-19,
2024
Faculty of Industrial Design Engineering, Delft University of Technology, Delft, The Netherlands
How To Respond To Change? Evidence Of Cultural Organizations In Times Of Covid-19, Ianthe Van Alkemade, Sofi Joaquín Fernández, Pajam Kordian, Euiyoung Kim, Nikolaos Kyriakopoulos, Youngok Choi
DRS Biennial Conference Series
The extensive impact of the COVID-19 pandemic on the cultural sector necessitated a paradigm shift, demanding organizational resilience and adaptability from organizations within this domain. In response, this study employs a mixed-methods approach to elucidate the innovative strategies implemented by Dutch cultural organizations amidst the constraints imposed by the pandemic. The study discerns three pivotal strategies: repurposing, the accelerated digitalization of cultural experiences, and the cultivation of a collaborative and experimental mindset. This research highlights the enduring implications of COVID-19-induced changes, illuminating the design strategies for sustaining organizational stability amid uncertain events posed by unprecedented external challenges.
Unleashing Creative Ideation Through Stakeholder-Related Learning: The Ripple Effect With Stakeholder-Nexus Tool,
2024
Hunan University, China, People's Republic of
Unleashing Creative Ideation Through Stakeholder-Related Learning: The Ripple Effect With Stakeholder-Nexus Tool, Ziling Liang, Zihan Zhou, Chu Liang, Yiming Bai, Yunxiang Shi, Yunfei Chen, Ying Hu
DRS Biennial Conference Series
Extensive learning and comprehensive consideration of the dynamic connections between stakeholders are the keys to tapping into novel insights, especially in service design. However, due to their lack of professional experience, novice designers usually struggle with the complicated network of stakeholders which results in incomplete design solutions. We created the Stakeholder-Nexus, a knowledge graph-based heuristic teaching tool based on reliable service design examples, to address this problem. By conducting pre-post comparison experiments, we revealed that using the tool significantly increased the effectiveness of stakeholder learning and ideation of design solutions yielded heightened creativity with increased appeal and improved feasibility. Furthermore, …
“Feelings About The Other Body:” Caring Through And Forward In Design For Play,
2024
University of Southern Denmark, Denmark
“Feelings About The Other Body:” Caring Through And Forward In Design For Play, Ida Kathrine Hammeleff Jørgensen, Harun Kaygan
DRS Biennial Conference Series
This paper considers designers’ embodied engagements while designing for play from the lens of “care.” We consider such engagements as socio-material rela-tions of care, following recent theorizations of care within care studies. Relying on observations from a variety of activities undertaken by students during a two-week design workshop on embodied play design, we present a theoretical model that identifies two orders of care in design activities: First order, “care through,” indexes the immediate objects that designers attend to in the here-and-now while implementing procedures, practices and tools provided by diverse design methods. Second order, “care forward,” indicates the future beneficiaries …
Designing In Argentina With Indigenous Groups,
2024
Berner Fachhochschule, Switzerland
Designing In Argentina With Indigenous Groups, Catalina Lucía Agudin
DRS Biennial Conference Series
Indigeneity in Argentina has historically been oppressed. The project presented here is a collaboration between design researchers and students from Buenos Aires and Indigenous groups in Northern Argentina that combines anthropologi-cal and design methods. Participatory experiences are at the core of the pro-posal. Interactions within the communities led to various lines of work. The top-ics varied from textile production, natural coloring, traditional nourishment, and construction to didactic materials for schools within intercultural bilingual edu-cation. The results show not only material outcomes, but also how the project moved its participants. In light of the widely differing worldviews, the learning process became …
Acts Of Interfacing In An Entangled Life,
2024
Delft University of Technology
Acts Of Interfacing In An Entangled Life, Yuxi Liu, Elisa Giaccardi, Johan Redström, Dave Murray-Rust
DRS Biennial Conference Series
Digital interfaces are becoming increasingly simple and intuitive. However, beneath the surface, the technological infrastructures underlying these interfaces are growing more complex and elusive. This paper draws on theories from human-computer interaction, software studies, and social practice to revisit the notion of the interface as a site of representation and control. By briefly tracing the historical development of digital interfaces, we propose to shift from ideas of representation and control towards a notion of co-performance and negotiation. Through this lens, we reconceptualize the interface as acts of interfacing—a new concept that captures the contested, constructive, and performative character of interaction …
Transitions To Multispecies Futures In The Design Classroom,
2024
NODUS Sustainable Design Research Group, Department of Design, School of Arts, Architecture and Design, Aalto University, Finland
Transitions To Multispecies Futures In The Design Classroom, İdil Gaziulusoy, Eeva Berglund
DRS Biennial Conference Series
Sustainability Transitions and Futures is a mandatory course of the Creative Sus-tainability master’s program in the Department of Design of Aalto University de-livered jointly by the co-authors. It aims to provide a basic understanding of how sustainability transitions projects unfold in practice and the ways through which designers can contribute to these projects as part of interdisciplinary teams. For two consecutive years, we focused on multispecies sustainability. We have pro-vided the students with the necessary theoretical and critical lenses through a curated selection of guest lectures from fields including law, philosophy, urban ecology and planning. For the practical part, the …
Designing Onboarding For Wearable Payment: Connecting Passive Tangibles To Online Service,
2024
KTH, Sweden
Designing Onboarding For Wearable Payment: Connecting Passive Tangibles To Online Service, Andreas Lindegren, Victoria Hendered, Ylva Fernaeus
DRS Biennial Conference Series
This study explores the design challenges of connecting passive NFC wearables such as fobs, rings, and bracelets, to online services such as payment and access. Through field studies, co-design workshops, and auto-ethnographic design work, we investigate how physical action and online media could be coupled, allowing for more considerate onboarding experiences. Our main contribution is four de-sign concepts specific to this domain: using media to link experience to new concepts, supporting physical practice, giving feedback on physical success, and providing interactive function through physical form. In sum, the work highlights media content as a fundamental element in the design of …
Tapestries Of Trust: Using Interdisciplinary Design Research To Weave In Multi-Stakeholder Perspectives In The Public Sector,
2024
Aalto University, Finland
Tapestries Of Trust: Using Interdisciplinary Design Research To Weave In Multi-Stakeholder Perspectives In The Public Sector, Bhuvana Sekar, Uttishta Sreerama Varanasi, Rūta Šerpytytė, Viivi Eskelinen
DRS Biennial Conference Series
In complex contexts involving stakeholders including public sector actors and vulnerable groups, design can help in untangling disciplinary perspectives and translating research to create shared knowledge. This paper explores the role of design research in understanding trust between civil servants and migrants in Espoo. Employing a multi-method qualitative approach, we conducted semi-structured interviews, ethnographic studies and participatory workshops to investigate the diverse dimensions of trust. Through this paper, we aim to demonstrate the value of methodological diversity in translating research findings into actionable outcomes and influencing collaborative, interdisciplinary knowledge creation. We examine the suitability of the used methods in terms …
Synergizing Human Expertise With Ai: The Role Of Llms In User Research,
2024
Tata Consultancy Services, India
Synergizing Human Expertise With Ai: The Role Of Llms In User Research, Shivani Ganwani, Sanandan Ratkal, Ravi Mahamuni, Ishaan Pathak
DRS Biennial Conference Series
Traditional design practice primarily relies on human designers' skills and knowledge for problem solving. With the advent of Large Language Models (LLMs), there is a significant possibility of leveraging the language processing capabilities to assist designers in increasing the speed, rigor, and effectiveness of various design activities. In the context of service design projects, we embarked on an investigation of utilizing LLMs to streamline labor-intensive tasks such as analyzing user research data more effectively. Through our investigation, we propose a mixed LLM-human approach in the Design Process, especially for qualitative data analysis. This paper discusses our observations from the investigation …
