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Indicators For Evaluating Service Design Inclusivity In The Healthcare Sector: A Review Of The Literature, Marco Petazzoni, Sabrina Bresciani 2024 Politecnico di Milano, Italy

Indicators For Evaluating Service Design Inclusivity In The Healthcare Sector: A Review Of The Literature, Marco Petazzoni, Sabrina Bresciani

DRS Biennial Conference Series

To foster a culture of inclusive care and patients-centred solutions in the healthcare sector, being able to assess the inclusivity of services is an essential step for enhancing the design and improvement of services. What are the key indicators of inclusive service design in the healthcare sector? Based on insights from the field of the built environment, a thematic analysis of the literature on service design in the context of healthcare, psychology, and public service design is conducted. Indicators extracted from the literature are structured into four categories: physical, sensorial, cognitive, and psycho-social, and according to two phases: service design …


Reframing Design Maturity: A New Perspective On The Development Of Design In Public Organizations, Geert Brinkman, Ahmee Kim 2024 Department of Public Administration and Sociology, Erasmus University Rotterdam, the Netherlands

Reframing Design Maturity: A New Perspective On The Development Of Design In Public Organizations, Geert Brinkman, Ahmee Kim

DRS Biennial Conference Series

Although design is a core activity of public organizations, the dominant perspective to this day is that public organizations are void of design. Existing design maturity models based on this perspective thus do not reflect, nor do justice to the practice of design in public organizations. In this conceptual paper we therefore propose to reframe design maturity as a matter of versatility and alignment - i.e. as an organization’s ability to tailor their design activities to the different design tasks it faces, while establishing productive interactions with other concurrent design activities. This offers a new perspective on how design can …


New Interest-Based Social Action As A Design Approach For Youth Community Reconfiguring In The Post-Pandemic Era, Haoyu Dong, Jun Zhang 2024 School of Design, Hunan University, Changsha, China

New Interest-Based Social Action As A Design Approach For Youth Community Reconfiguring In The Post-Pandemic Era, Haoyu Dong, Jun Zhang

DRS Biennial Conference Series

The pandemic has led to increased social distancing and feelings of depression among youth, a significant shift from their previous engagement in activities that enhanced their social skills and community involvement. With the easing of the pandemic, youth re-engaged with their social contacts and skills by participating in new interest-based activities, such as urban camping and frisbee sports. However, the process of how these activities foster youth social behavior changes remains under-explored. This study investigates how emerging interest-based activities facilitate youth social behav-ior and community identity, providing guidance for youth community design. Through a cross-disciplinary sociology-design framework, the "Youth Social …


The Mentor Archetype: Female Character Design Trends In Contemporary Feature Film Animation, Gabriela Sá, Paula Tavares, Heitor Alvelos 2024 Polytechnic Institute of Cávado and Ave (IPCA), Research Institute for Design, Media and Culture (ID+)

The Mentor Archetype: Female Character Design Trends In Contemporary Feature Film Animation, Gabriela Sá, Paula Tavares, Heitor Alvelos

DRS Biennial Conference Series

Archetypal images transcend cultures and time, being easily recognized, and absorbed by worldwide audiences. Thus, understanding how archetypal meaning is conveyed through design is undoubtedly a useful tool for character designers in the animation industry. Because popular animated films often target culturally diverse audiences worldwide, stereotypes and archetypes are often used to communicate a character’s identity and narrative role quickly and effectively. This paper presents trends of representation of the Mentor archetype found in female character design, from thirty popular and contemporary animated feature films. These trends emerged through a process of data collection and analysis. By mapping the current …


Embodied Experience Of Exoskeletons, Emese Papp-Schmitt, Christian Wölfel, Jens Krzywinski 2024 Chair of Industrial Design Engineering, Technische Universität Dresden, Germany

Embodied Experience Of Exoskeletons, Emese Papp-Schmitt, Christian Wölfel, Jens Krzywinski

DRS Biennial Conference Series

The significance of occupational exoskeletons is increasing, offering relief and improving well-being for physically demanding tasks. Existing adoption frame-works reveal crucial factors for development (like wearing comfort and task fit) and implementation (such as familiarization time and organizational perspective). How-ever, physical aspects are addressed primarily through ergonomics. As exoskeleton technology inherently involves the body, the user's perception and experience are tied to bodily experiences. Further research is needed to understand the human-exo-skeleton interaction comprehensively and explore how the user experience unfolds and how the exoskeleton's and user's characteristics influence each other. Our con-tribution, a conceptual framework leveraging established frameworks of …


Relationality In Design: What Can Be Understood?, Isaac Arturo Ortega Alvarado 2024 Utrecht University; Norwegian University of Science and Technology, Norway

Relationality In Design: What Can Be Understood?, Isaac Arturo Ortega Alvarado

DRS Biennial Conference Series

This paper addresses the inclusion of relationality as a concept in design. Relational-ity is primarily brought into design from adjacent disciplines in the humanities and social sciences, where the concept helps understand aspects of kinship, care, and belonging. The concept is also infused with elements of associative thinking. The paper narratively reviews examples of relationality in literature from design-related scholarly discourse. The literature sample covers papers addressing relationality through case studies or conceptual calls for practice change. The results from this review provide three understandings of relationality: 1) The utilitarian that unpacks social relations as an epistemic and functional source …


Learning In Place: Reimagining Design Practice As Ecological Literacy, Nick Logler 2024 The Information School, University of Washington

Learning In Place: Reimagining Design Practice As Ecological Literacy, Nick Logler

DRS Biennial Conference Series

What does it mean to practice design in a world without human beings at its center? How can designers take meaningful action in a world in crisis? In this paper, I present initial findings from an experimental month-long immersion in a place humans and more-than-humans meet—a coastal wildlife refuge in the northeastern United States. I report on my experience in the field (notes, observations, and photos), reflections on my trajectory as a designer and researcher in the refuge, my evolving understanding of what it means to design with a more-than-human lens, and how my search for meaningful action led me …


How Do We Articulate Design Research To Other Academic Disciplines?, Rosie Hornbuckle, Rowan Page, Andre Nogueira 2024 University of the Arts London, United Kingdom

How Do We Articulate Design Research To Other Academic Disciplines?, Rosie Hornbuckle, Rowan Page, Andre Nogueira

DRS Biennial Conference Series

No abstract provided.


Ai In Human-Centered Design: Ethical Considerations, Brendan Mapes, Judy Park Lee 2024 Public Policy Lab

Ai In Human-Centered Design: Ethical Considerations, Brendan Mapes, Judy Park Lee

DRS Biennial Conference Series

No abstract provided.


Radical Reimagining Of Future Courts, Sankalp Bhatnagar, Dan Jackson 2024 NuLawLab - Northeastern University School of Law, United States of America

Radical Reimagining Of Future Courts, Sankalp Bhatnagar, Dan Jackson

DRS Biennial Conference Series

No abstract provided.


The Expanding Scope Of Design, Lee Moreau, María Risueño, Benjamin Bollmann 2024 Northeastern University, United States of America

The Expanding Scope Of Design, Lee Moreau, María Risueño, Benjamin Bollmann

DRS Biennial Conference Series

No abstract provided.


Coordinating Across Institutions Toward Less Extractive Models Of Ux Design & Research, Matthew Wizinsky, Dimeji Onafuwa, Alex Wright 2024 University of Michigan

Coordinating Across Institutions Toward Less Extractive Models Of Ux Design & Research, Matthew Wizinsky, Dimeji Onafuwa, Alex Wright

DRS Biennial Conference Series

No abstract provided.


Robotics In Design And The Makings Of Embodied Interfaces, Hara Gavra, Sotirios Kotsopoulos, Terry Knight, Daniel Cardoso Llach, Dina El-Zanfaly, Madeline Gannon 2024 National Technical University of Athens

Robotics In Design And The Makings Of Embodied Interfaces, Hara Gavra, Sotirios Kotsopoulos, Terry Knight, Daniel Cardoso Llach, Dina El-Zanfaly, Madeline Gannon

DRS Biennial Conference Series

No abstract provided.


Doctoral Education In Design. The Administrative Challenges, Sebastien Proulx, Fabienne Munch, Philippe Gauthier, Rachel Cooper, Carlos Teixeira, Lorenzo Imbesi, Carmela Cucuzzella 2024 The Ohio State University, United States of America

Doctoral Education In Design. The Administrative Challenges, Sebastien Proulx, Fabienne Munch, Philippe Gauthier, Rachel Cooper, Carlos Teixeira, Lorenzo Imbesi, Carmela Cucuzzella

DRS Biennial Conference Series

No abstract provided.


Designing For Systemic Change: Weaving A Web Of Approaches To Accelerate Transitions And Transformation, Caroline Hummels, Femke Coops, Ambra Trotto 2024 Eindhoven University of Technology

Designing For Systemic Change: Weaving A Web Of Approaches To Accelerate Transitions And Transformation, Caroline Hummels, Femke Coops, Ambra Trotto

DRS Biennial Conference Series

No abstract provided.


Values-Based Systemic Design: A Conversation About Systems Change Across Institutions, Maura Shea, Candace Moore, Cory Stevenson, Craig Stevenson, Symone Fogg, Weslynne Ashton 2024 Institute of Design, United States of America

Values-Based Systemic Design: A Conversation About Systems Change Across Institutions, Maura Shea, Candace Moore, Cory Stevenson, Craig Stevenson, Symone Fogg, Weslynne Ashton

DRS Biennial Conference Series

No abstract provided.


Reflective Narratives In Social Design: Towards An Autoethnographic Approach, Spyros Bofylatos, David Perez 2024 Royal College of Art, United Kingdom

Reflective Narratives In Social Design: Towards An Autoethnographic Approach, Spyros Bofylatos, David Perez

DRS Biennial Conference Series

No abstract provided.


Designing For Transitions And Transformations: Resistance, Recovery, Reflection, And Reimagination, Femke Coops, Dan Lockton, İdil Gaziulusoy, Joanna Boehnert, Marysol Ortega Pallanez, Anja Overdiek, Ida Nilstad Pettersen, Alma Leora Culén, Silvana Juri, Cameron Tonkinwise 2024 Eindhoven University of Technology, Netherlands, The

Designing For Transitions And Transformations: Resistance, Recovery, Reflection, And Reimagination, Femke Coops, Dan Lockton, İdil Gaziulusoy, Joanna Boehnert, Marysol Ortega Pallanez, Anja Overdiek, Ida Nilstad Pettersen, Alma Leora Culén, Silvana Juri, Cameron Tonkinwise

DRS Biennial Conference Series

No abstract provided.


The Power Of Doing Less: The Concept Of Exnovation In Transition Design Through A Multi-Lens Perspective, Esther Noëth, Stine Moons 2024 University of Antwerp, Belgium

The Power Of Doing Less: The Concept Of Exnovation In Transition Design Through A Multi-Lens Perspective, Esther Noëth, Stine Moons

DRS Biennial Conference Series

No abstract provided.


Pluriversality On Earth And Beyond: Opening The Field Of Critical Interplanetary Design Within The Design Discipline, Juan Giusepe Montalvan Lume, Louis Amadeus Arteaga Benavides, Julio Cesar Corrales Ardiles, Camila Alexandra Vásquez Cerda, José Cornejo 2024 Pontifical Catholic University of Peru, Peru

Pluriversality On Earth And Beyond: Opening The Field Of Critical Interplanetary Design Within The Design Discipline, Juan Giusepe Montalvan Lume, Louis Amadeus Arteaga Benavides, Julio Cesar Corrales Ardiles, Camila Alexandra Vásquez Cerda, José Cornejo

DRS Biennial Conference Series

No abstract provided.


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