A Communication Ethics Response To “Communication Under Siege”,
2020
University of North Carolina Wilmington
A Communication Ethics Response To “Communication Under Siege”, Jeanne M. Persuit
International Crisis and Risk Communication Conference
Presented as a response to the keynote speaker at ICRC 2020, this essay considers the communication ethics implications to crisis communication informed by the work of philosopher Hannah Arendt and communication scholar Ronald C. Arnett.
Sorry Is Not Enough: Apology As A Crisis Management Tactic,
2020
Texas Christian University
Sorry Is Not Enough: Apology As A Crisis Management Tactic, Amiso M. George
International Crisis and Risk Communication Conference
Public admissions of personal or professional misdeeds, followed by apologies by high profile individuals and organizations are strategies and tactics of image restoration when a reputation is damaged. Although the ritual of an apology is an expected societal norm sometimes, they can make matters worse. Apology is effective depending on the offense, the place, time, language, tone of apology and if the recipient of the apology is willing to accept it. Another important element is the cultural factor. Apology that does not adhere to perceived cultural norms may not be received positively; thereby worsening the crisis situation. In 2018 and …
Crisis Communication Strategies Of Police Organizations Subsequent Negative Public Perception And Media Framing,
2020
Marquette University
Crisis Communication Strategies Of Police Organizations Subsequent Negative Public Perception And Media Framing, Alexia Knox
International Crisis and Risk Communication Conference
This research task examines crisis communication strategies of police organizations acting as spokespersons, subsequent negative public perceptions of police organizations, while attempting to understand how external and some internal variables, particularly, human processes of emotions and behaviors of police officers, victims of violence and minority groups, might contribute to negative crisis outcomes, as described in the regenerative crisis model, as the crisis becomes more prevalent and persuasive through media framing.
Building Resilience For Stronger Communities,
2020
Kennesaw State University
Building Resilience For Stronger Communities, Barbara Gainey
International Crisis and Risk Communication Conference
Much of the early research in crisis management and crisis communication centered on the core competencies of crisis response: why do we need to plan for crises; what are the stages of effective crisis planning; what theoretical perspectives are helpful to scholars and practitioners; and what are the steps of an up-to-date crisis plan. Delineation of these core competencies goes on. Among these competencies, the crisis stage meriting the least attention arguably is post-crisis, the critical days and weeks immediately following the formal resolution of the crisis. Research attention has often focused on recovery and learning, positioning the organization for …
Constituting Safety In Hunter’S Education: An Analysis Of Safety Messages In Texas Hunter’S Training Discourse,
2020
Stephen F. Austin State University
Constituting Safety In Hunter’S Education: An Analysis Of Safety Messages In Texas Hunter’S Training Discourse, R. Tyler Spradley
International Crisis and Risk Communication Conference
Risk communication includes safety messages to reduce the likelihood of hazard and increase the likelihood of reliability. Hunter’s education in the state of Texas uses safety messages to reduce fatal or injurious incidents and to promote a positive image of hunting as a safe, leisure sport. Analysis of Texas’ hunters education training materials and messages related to safety reveals that safety messages construct an image of hunters as practicing safety first, conservationists, ethical, law abiding, and other-oriented. Given Texas safety record, much is to be learned about safety messaging that adopts a positive or ideal image that the trainee identifies.
The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication,
2020
Zurich University of Applied Sciences
The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess
International Crisis and Risk Communication Conference
Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that …
Incels, Compulsory Sexuality, And Fascist Masculinity,
2020
University of Nebraska-Lincoln
Incels, Compulsory Sexuality, And Fascist Masculinity, Casey Ryan Kelly, Chase Aunspach
Department of Communication Studies: Faculty Publications
Incel, the now-widely circulated portmanteau for involuntary celibacy, denotes a growing community of mostly cisgender men who are unable to find sexual partners or forge romantic relationships. Organizing in online networks, these men blame their exile from sexual relations on everything from feminism and sexual liberation to genetics and natural laws of attraction. In this essay, we offer an asexual critique of compulsory sexuality in online incel communities to illustrate how the sexual imperatives that animate fascism and the politics of the alt-right rest on myths of an insatiable male sex drive. We argue that incel discourse repurposes liberal conceptions …
Communicating In Crisis Situations,
2020
Bryant University
Communicating In Crisis Situations, Rick Gorvett, Chris Morse, Julie Volkman
Communication Faculty Journal Articles
Communicating technical information, especially in a crisis situation and particularly when the audience does not share the technical background, is a challenge that actuaries frequently face. This essay describes the dynamics and issues involved in crisis communications and provides some recommendations for actuaries confronting such a situation.
Rhetorical Genealogy And The Ethics Of Eugenics,
2020
University of Denver
Rhetorical Genealogy And The Ethics Of Eugenics, David Mark Thomas
Electronic Theses and Dissertations
This dissertation strives to critique contemporary rhetoric on eugenics. In recent years, scientists succeeded in mapping the human genome and subsequently developed new gene editing technologies. To situate current ethical discourses about eugenics, I trace histories of these discourses at several scales of society – from the macroscopic level of the body politic to the meso level where modes of assessment have been deployed purportedly to accurately evaluate human characteristics to the microscopic level of the gene. I employ Foucauldian genealogy to highlight how, despite marked differences over time in specific eugenic discourses and practices exist, the underlying rhetoric has …
Performances Of An Able, Academic Mind,
2020
University of Denver
Performances Of An Able, Academic Mind, Caleb Green
Electronic Theses and Dissertations
Western culture individualizes issues of public health. This is especially clear in academic life, where the structures of the university disable atypical bodies and minds in order to force them to simultaneously perform the roles of scholar, teacher, and colleague. The university not only fails to accommodate afflicted minds and bodies, it also produces more precarity in the process. This project is a performance ethnography of my time in the academy, starting with my life as an undergraduate being disciplined into academic life, moving toward recruitment for graduate school, and ending with events surrounding the construction of this very project. …
Communicated Perspective-Taking (Cpt) And Storylistening: Testing The Impact Of Cpt In The Context Of Friends Telling Stories Of Difficulty,
2020
University of Nebraska-Lincoln
Communicated Perspective-Taking (Cpt) And Storylistening: Testing The Impact Of Cpt In The Context Of Friends Telling Stories Of Difficulty, Jody Koenig Kellas, Jonathan Baker, Megan Cardwell, Mackensie Minniear, Haley Kranstuber Hortsman
Department of Communication Studies: Faculty Publications
Grounded in communicated narrative sense-making theory (CNSM), the purpose of the current study was to test the effects of storylisteners’ communicated perspective taking (CPT) on storytellers’ well-being and evaluations of storylisteners’ communication skills in the context of telling stories about difficulty. Pairs of friends (n = 37) engaged in a storytelling interaction in which one person told a story of a difficult life experience (DLE). Listeners’ CPT was rated by observers using the Communicated Perspective-Taking Rating System (CPTRS) and tellers reported on listeners’ behaviors and their own psychosocial health. Results indicate that observed CPT relates positively to tellers’ perceptions …
Critical Incidents In The Development Of (Multi)Ethnic-Racial Identity: Experiences Of Individuals With Mixed Ethnic-Racial Backgrounds In The U.S.,
2020
University of Nebraska–Lincoln
Critical Incidents In The Development Of (Multi)Ethnic-Racial Identity: Experiences Of Individuals With Mixed Ethnic-Racial Backgrounds In The U.S., Megan Cardwell, Jordan Soliz, Lisa Crockett, Gretchen Bergquist
Department of Communication Studies: Faculty Publications
Secure ethnic-racial identity (ERI) is tied to well-being, especially for minority individuals; however, there is still little consensus on the key processes and optimal outcomes of various multiethnic-racial (ME-R; i.e., individuals with parents from different ethnic-racial groups) identity development models. In this study, we examine the critical incidents in personal and social relationships that are central to ME-R identity development. Twentynine ME-R individuals provided retrospective accounts of incidents and conversations they self-perceived to be critical to their ERI development. Four major themes emerged: incidents and conversations surrounding intergroup contact, confrontation, heritage, and appearance were all recalled as …
Crisis As A Constant: Understanding The Communicative Enactment Of Communities Of Practice Within The Extension Disaster Education Network (Eden),
2020
University of Montana, Missoula
Crisis As A Constant: Understanding The Communicative Enactment Of Communities Of Practice Within The Extension Disaster Education Network (Eden), Danielle Maria Farley
Graduate Student Theses, Dissertations, & Professional Papers
Crisis is a constant of our reality. We are caught in the continual and inevitable cycle of crisis development. Whether it is a natural disaster, international conflict, or disease outbreak; knowledge is central to our ability to prepare for, respond, and recover from crisis. Knowledge is a social process that requires active participation (Wenger, 1998). CoP theory explains how knowledge is accomplished through the communicative practice of mutual engagement, negotiation of a joint enterprise, and shared repertoires (Iverson & McPhee, 2008). The Extension Disaster Education Network is a CoP that is longstanding, enacts knowledge, and is focused on preparing for, …
The Home As A Site Of Family Communicated Narrative Sense-Making: Grief, Meaning, And Identity Through “Cleaning Out The Closet”,
2020
University of Montana, Missoula
The Home As A Site Of Family Communicated Narrative Sense-Making: Grief, Meaning, And Identity Through “Cleaning Out The Closet”, Kendyl A. Barney
Graduate Student Theses, Dissertations, & Professional Papers
This study utilized communicated narrative sense-making theory to explore the process of sorting through a deceased loved one’s belongings and changing the home after loss (referred to as “cleaning out the closet”), as the site of family communication and storytelling. Through storytelling, families make order of the disordered experience that is bereavement by negotiating meaning, identity, and family. The stories told about and within the process of “cleaning out the closet” elicit rich insight on each family’s experience with bereavement, loss, and life with each other. “Cleaning out the closet” narratives shed light on the interactions that occur between family …
Raj Soin College Of Business Monthly Update - January 2020,
2020
Wright State University
Raj Soin College Of Business Monthly Update - January 2020, Raj Soin College Of Business
RSCob Monthly Update
The RSCoB Monthly Update highlights the activities in the college, such as, publications, new faculty and staff, recognitions, and student accomplishments.
2020 Icrcc Proceedings Table Of Contents,
2020
University of Central Florida
2020 Icrcc Proceedings Table Of Contents, Conference Organizers
International Crisis and Risk Communication Conference
These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2020 International Crisis and Risk Communication Conference (ICRCC) held March 9-11, 2020. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication and Media. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for …
Using The Idea Model To Analyze Messages Used In Hepatitis B Vaccination In Uganda,
2020
Hong Kong Baptist University
Using The Idea Model To Analyze Messages Used In Hepatitis B Vaccination In Uganda, Ann Mugunga, Angella Napakol
International Crisis and Risk Communication Conference
This research analyzed the messages that both the Government of Uganda and the National organization of persons living with Hepatitis B use to communicate to at-risk populations in order to enable them take up the vaccination against Hepatitis B. Content analysis was carried out on two electronic fliers circulated from the ministry of health’s program in charge of Hepatitis control and treatment, and one hard copy flier from the National organization of persons living with Hepatitis B. The study assessed how the publications made use of the IDEA concepts of internalization, distribution, explanation and action in getting the audience to …
Turning Mismanaged Crisis Into Opportunity: Developing A Municipal Emergency Communication Plan For Puerto Rico,
2020
Barry University
Turning Mismanaged Crisis Into Opportunity: Developing A Municipal Emergency Communication Plan For Puerto Rico, Mariely Valentin-Llopis
International Crisis and Risk Communication Conference
Three years after Hurricane Maria, rural municipalities of Puerto Rico find themselves as vulnerable as before the category 4 storm dwindled the Island’s resources. The town of Aguas Buenas is among the rural municipalities struggling to prepare for the next natural disaster. This pilot study provides a plan for activating the community with the purpose of forming the first community emergency management team (CEMT) in coordination with local officials. Through in-depth interviews with the people living in Aguas Buenas, the study presents a situation analysis followed by recommendations on how to train the community leaders and turn the crisis into …
Simulating Medical Isolation: Communicatively Managing Patient And Medical Team Safety,
2020
Stephen F. Austin State University
Simulating Medical Isolation: Communicatively Managing Patient And Medical Team Safety, Elizabeth L. Spradley, R. Tyler Spradley
International Crisis and Risk Communication Conference
Reducing hospital acquired or associated infections (HAIs) is a national public health priority. HAIs pose risks to patients, visitors, and medical personnel. To better understand how to communicatively manage safety in medical isolation, data was collected with nursing students simulating medical isolation in a high-fidelity simulation with a medical mannequin with C. difficile. Observations of nursing students and faculty revealed four distinct communication practices: social support, patient education, humor, and storytelling. Conclusions include recommendations to intentionally design these communication practices into high-fidelity medial isolation simulations and scale up these communication practices in routines of safety.
Is All Publicity Good Publicity? Ask Peloton,
2020
Morgan State University
Is All Publicity Good Publicity? Ask Peloton, Rodney Andrew Carveth
International Crisis and Risk Communication Conference
Controversial ad campaigns from companies such as Nike have suggested that “any publicity is good publicity.” This case study of a controversial 2019 advertising campaign by Peloton, where one its ad not only was critically panned, but resulted in Peloton losing nearly $1 billion in market value. The case shows that not only was Peloton tone deaf about the message the company is putting out there, it defended itself by insulting its consumer base.
