Strategies Business Leaders Use To Mitigate Online Credit Card Fraud,
2022
Walden University
Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez
Walden Dissertations and Doctoral Studies
Online credit card fraud targeting banks, customers, and businesses costs millions of U.S. dollars annually. Online business leaders face challenges securing and regulating the online payment processing environment. Grounded in the situational crime prevention theory, the purpose of this qualitative multiple case study was to explore strategies online business leaders use to mitigate the loss of revenue caused by online credit card fraud. The participants comprised five online business leaders of an organization in the Southwest of the United States, who implemented strategies that successfully mitigated revenue losses due to online credit card fraud. The data were collected from semistructured …
Use Of Human–Computer Interaction Devices And Web 3.0 Skills Among Engineers,
2022
Walden University
Use Of Human–Computer Interaction Devices And Web 3.0 Skills Among Engineers, Dr. Robbie L. Walker
Walden Dissertations and Doctoral Studies
Despite massive company investments in human–computer interaction devices and software, such as Web 3.0 technologies, engineers are not demonstrating measurable performance and productivity increases. There is a lack of knowledge and understanding related to the motivation of engineers to use Web 3.0 technologies including the semantic web and cloud applications for increased performance. The purpose of this quantitative correlational study was to investigate whether the use of human–computer interaction devices predict Web 3.0 skills among engineers. Solow’s information technology productivity paradox was the theoretical foundation for this study. Convenience sampling was used for a sample of 214 participants from metropolitan …
Relationship Between Vendor/Client Complementarity, Vendor Technology Maturity, Vendor Financial Stability, And It Outsourcing Project Outcomes,
2022
Walden University
Relationship Between Vendor/Client Complementarity, Vendor Technology Maturity, Vendor Financial Stability, And It Outsourcing Project Outcomes, Everton A. Wilson
Walden Dissertations and Doctoral Studies
Business and IT leaders in financial services are concerned with the limited benefits they are reaping from information technology outsourcing (ITO) projects, despite continued heavy investments in ITO. Grounded in the transaction cost, agency, and resource-based view theories, the purpose of this quantitative correlational study was to examine the relationship between vendor/client complementarity, vendor technology maturity, vendor financial stability, and ITO success. Participants were 65 business and IT leaders in financial institutions engaged in ITO projects. The result of the multiple linear regression was significant, F(3, 61) = 4.845, p = .004, R2 = .192. In the final analysis, vendor/client …
Strategies For Attracting And Retaining Highly Skilled It Professionals For The High-Tech Workforce,
2022
Walden University
Strategies For Attracting And Retaining Highly Skilled It Professionals For The High-Tech Workforce, Mia Gyjuan Moore
Walden Dissertations and Doctoral Studies
Many information technology (IT) managers have experienced challenges retaining high-tech professionals. Organization leaders lose investments of time and money when essential personnel leave. Grounded in the task-technology fit theory and the technology acceptance model, the purpose of this qualitative multiple-case study was to explore technology-focused strategies IT managers use to attract and retain IT professionals. The participants included five IT managers from five high-tech organizations who implemented strategies to attract and retain IT professionals. Data were collected from semistructured interviews and online resources. Thematic analysis revealed four themes: (a) using high-tech tools and alternative methods, (b) employing talent management techniques, …
Strategies For Catalyzing Supply Chain Innovation In Midsized Manufacturing Firms,
2022
Walden University
Strategies For Catalyzing Supply Chain Innovation In Midsized Manufacturing Firms, Matthew J. Szukalowski Iii
Walden Dissertations and Doctoral Studies
Supply chain inflexibility results in reduced efficiency and profitability. Without supply chain flexibility, supply chain managers in manufacturing firms risk the loss of competitive advantage due to reduced efficiency and profitability. Grounded in business process engineering conceptual framework, the purpose of this qualitative multiple case study was to explore strategies supply chain leaders in manufacturing organizations use to achieve supply chain flexibility. The participants were five supply chain leaders in the manufacturing industry in the midwestern United States and successfully implemented innovative solutions to achieve supply chain flexibility. Data were collected using semistructured interviews and a review of company documents …
Website Accessibility Strategies,
2022
Walden University
Website Accessibility Strategies, Gary W. Hrezo
Walden Dissertations and Doctoral Studies
Most websites cannot be readily used by people with disabilities, despite the internet being an essential component for people to be part of a community. Applying web accessibility strategies means that people with disabilities can better interact with the web. Grounded in Davis’s technology acceptance model, the purpose of this qualitative multiple case study was to examine strategies used by web designers to make websites accessible for people with disabilities. The participants were experienced web developers from organizations in Florida with websites that have a Web Content Accessibility Guidelines Level 2 of three levels, i.e., AA- rating. The data collection …
Exploring The Integration Of Corporate Sustainability Into Small-Scale Business Activities,
2022
Walden University
Exploring The Integration Of Corporate Sustainability Into Small-Scale Business Activities, Olushola O. Odutola
Walden Dissertations and Doctoral Studies
Small and medium-scale enterprises contribute 49% of the gross domestic product in Nigeria. The lack of research studies on how small and medium-scale enterprises integrate corporate sustainability into their business operations might present challenges for policymakers in achieving Nigeria’s sustainable development goals (SDG). The purpose of this descriptive phenomenological study was to explore how managers of small and medium-scale enterprises integrate the corporate sustainability dimensions into their business operations based on the concepts of the corporate entity, corporate nature, and corporate obligations. The central research question of this study was how managers of small and medium-scale enterprises integrate the economic, …
Relationship Between Information System Success Model Dimensions And Electronic Health Records Use,
2022
Walden University
Relationship Between Information System Success Model Dimensions And Electronic Health Records Use, Gloria Oshegbo
Walden Dissertations and Doctoral Studies
The rise in the use of electronic health records (EHRs) in health care facilities necessitates a standardized tool for evaluating their effectiveness. Delone and McLean’s information system success model (ISSM) was the theoretical foundation, which consists of seven dimensions namely system, information, service qualities, user satisfaction, use, system usefulness, and net benefits. The purpose of this study was to examine EHRs’ efficiency and identify ISSM dimensions that influenced net benefits, the dependent variable. The research questions examined the relationship between dimensions of ISSM and the dimensions that affect net benefits. Participants were recruited using purposeful sampling via social media and …
Social Media Analytics Use Among Small Business Owners,
2022
Walden University
Social Media Analytics Use Among Small Business Owners, Melody White
Walden Dissertations and Doctoral Studies
As of January 2018, small businesses created 47.5% of private jobs in the United States, but little is known about whether and why small business owners use social media analytics. This topic is important because social media analytics assist businesses in identifying social media effectiveness, gaining new customers, and staying connected with current customers. The purpose of this generic qualitative research study was to explore the use of social media analytics by small business owners, which can increase customer interaction and help monitor company perception and effectiveness. The conceptual foundation used in this study was the technology acceptance model. The …
Impact Of Internal Control, Cybersecurity Risk, And Competitive Advantage On Retail Cybersecurity Budget,
2022
Walden University
Impact Of Internal Control, Cybersecurity Risk, And Competitive Advantage On Retail Cybersecurity Budget, Samuel William Pfanstiel
Walden Dissertations and Doctoral Studies
Retail organizations are driven to improve security posture for many reasons, including meeting financial regulation requirements, mitigating threats of data breach, and differentiating themselves within markets affected by customer perception. The problem was that little was known about how these drivers of internal control, cybersecurity risk, and competitive advantage impact retail cybersecurity budgets within the retail sector. The purpose of this quantitative nonexperimental correlational study was to describe the relationship between cybersecurity budget and drivers of internal control, cybersecurity risk, and competitive advantage among U.S.-based retail merchant organizations. Real options theory provided a foundation for explaining this decision-making process. Data …
Individual Contributor Experiences Of Task Uncertainty And Task Interdependence Under Different Structures,
2022
Walden University
Individual Contributor Experiences Of Task Uncertainty And Task Interdependence Under Different Structures, Andrew R. Barbeau
Walden Dissertations and Doctoral Studies
Approximately 84% of North American individual contributors work in organizations with functionally specialized structures where task uncertainty (TU) and task interdependence (TI) undermine cross-functional task execution. However, there is a lack of research into the TU and TI experiences of individual contributors under different organizational structures. It is important that senior leaders have this missing knowledge to inform structural decisions. The purpose of this generic qualitative, exploratory, snowball sampling study is to explore how individual contributors experience TU and TI following a reorganization from a functional to a horizontal organizational structure. In the current study, the research questions explored were …
Adoption Of It Governance Strategies For Multiproduct Devops Teams: A Correlational Quantitative Study,
2022
Walden University
Adoption Of It Governance Strategies For Multiproduct Devops Teams: A Correlational Quantitative Study, Russell Camilleri
Walden Dissertations and Doctoral Studies
Many multiproduct delivery organizations have difficulty adopting Information Technology (IT) governance practices within their Development and Operations (DevOps) teams. IT leaders who are managing DevOps teams, need to understand the factors influencing IT governance (ITG) adoption; otherwise this may impact DevOps maturity, resulting in reduced product delivery capabilities. Grounded in the technology acceptance model, the purpose of this quantitative correlational study was to examine the relationship between performance expectancy (PE), effort expectancy (EE), social influence (SI), and facilitating conditions (FC), as moderated by experience (EXP), gender (GND), age (AGE), and voluntariness of use (VOL) with behavioral intention (BI) to adopt …
Infrastructure As Code Strategies And Benefits In Cloud Computing,
2022
Walden University
Infrastructure As Code Strategies And Benefits In Cloud Computing, Jeffrey Chijioke-Uche
Walden Dissertations and Doctoral Studies
Hybrid and multicloud infrastructure implementation without automation and versioning strategy can negatively impact organizations’ productivity. Organization leaders must ensure that infrastructures are implemented using the infrastructure as code (IaC) strategy because implementation solutions, including automated and DevOps procedures, provide assets for repeatable infrastructure implementation use cases. Grounded in the disruptive innovation theory, the purpose of this qualitative pragmatic inquiry study was to explore strategies solution architects use to implement IaC architecture using repeatable assets with DevOps procedures in cloud computing. The participants were seven solution architects in the information technology (IT) industry within the United States who have successfully implemented …
Information Communication And Technology Strategies For Improving Nonprofit Organizations’ Effectiveness,
2022
Walden University
Information Communication And Technology Strategies For Improving Nonprofit Organizations’ Effectiveness, Richard T. Evans
Walden Dissertations and Doctoral Studies
AbstractSome nonprofit organization leaders lack strategies to incorporate information communication and technology (ICT) into the business operations of organizations. A nonprofit organization lacking strategies involving integrating technology into their business operations decreases the likelihood of being efficient, productive, and effective. Grounded in the information technology (IT) competency model, the purpose of this qualitative single case study was to explore the ICT strategies of a nonprofit organization leader in the south suburbs of Chicago. Data were collected through semi-structured interviews, direct observations, and reviews of organizational documents. The Marshall and Rossman seven-step process was used to analyze data. Three themes emerged …
Machine Learning In Requirements Elicitation: A Literature Review,
2022
Concordia University, Montreal, Quebec, Canada
Machine Learning In Requirements Elicitation: A Literature Review, Cheligeer Cheligeer, Jingwei Huang, Guosong Wu, Nadia Bhuiyan, Yuan Xu, Yong Zeng
Engineering Management & Systems Engineering Faculty Publications
A growing trend in requirements elicitation is the use of machine learning (ML) techniques to automate the cumbersome requirement handling process. This literature review summarizes and analyzes studies that incorporate ML and natural language processing (NLP) into demand elicitation. We answer the following research questions: (1) What requirement elicitation activities are supported by ML? (2) What data sources are used to build ML-based requirement solutions? (3) What technologies, algorithms, and tools are used to build ML-based requirement elicitation? (4) How to construct an ML-based requirements elicitation method? (5) What are the available tools to support ML-based requirements elicitation methodology? Keywords …
The Effects Of Recommender System On Sales Promotion Of High-Value Products: Evidence From A Field Experiment In The Real Estate Industry,
2022
Singapore Management University
The Effects Of Recommender System On Sales Promotion Of High-Value Products: Evidence From A Field Experiment In The Real Estate Industry, Lian Liu
Dissertations and Theses Collection (Open Access)
Real estate sales industry in China has long suffered the problem of inefficient matching of customers to projects. Inspired by the design of recommender systems, which have been widely used in the online retail industry, and are shown to facility customer-product matching and improve sales, we apply this system to the real estate sales industry using a novel approach. Instead of recommending products to customers, we suggest the best potential customers to salespeople with whom they will conduct sales with. Using city-wide sales data from the largest real estate sales company in China, we first develop a recommend system based …
Strategies For Catalyzing Supply Chain Innovation In Midsized Manufacturing Firms,
2022
Walden University
Strategies For Catalyzing Supply Chain Innovation In Midsized Manufacturing Firms, Matthew J. Szukalowski Iii
Walden Dissertations and Doctoral Studies
Supply chain inflexibility results in reduced efficiency and profitability. Without supply chain flexibility, supply chain managers in manufacturing firms risk the loss of competitive advantage due to reduced efficiency and profitability. Grounded in business process engineering conceptual framework, the purpose of this qualitative multiple case study was to explore strategies supply chain leaders in manufacturing organizations use to achieve supply chain flexibility. The participants were five supply chain leaders in the manufacturing industry in the midwestern United States and successfully implemented innovative solutions to achieve supply chain flexibility. Data were collected using semistructured interviews and a review of company documents …
Examination Of Strategies To Implementing Chip-And-Personal Identification Number Credit Card Authentication Infrastructures,
2022
Walden University
Examination Of Strategies To Implementing Chip-And-Personal Identification Number Credit Card Authentication Infrastructures, Neville Arthur Gallimore
Walden Dissertations and Doctoral Studies
Chip-and-Personal Identification Number (PIN) technology is seen as a game changer in many e-commerce industries and a transformational technology in the 21st century. However, security concerns have made chip-and-PIN adoption relatively slow. Massive unauthorized card payment transactions in the United States (U.S.) cost victims an estimate totaling billions of dollars. Information Technology (IT) managers are concerned with credit card fraud's financial loss and liability cost. Grounded in Rogers’s diffusion of innovation theory, the purpose of this qualitative pragmatic study was to explore strategies used by IT managers to transition their e-commerce organizations to chip-and-PIN credit card authentication infrastructures. The participants …
Security Strategies Of Electronic Health Record Systems,
2022
Walden University
Security Strategies Of Electronic Health Record Systems, Benjamin Gerke
Walden Dissertations and Doctoral Studies
Users of electronic health record (EHR) systems lack data security mechanisms and are at risk of patient data breaches. Grounded in routine activities theory, the purpose of this qualitative case study was to explore strategies information technology security managers in the health care industry use to minimize electronic health record data breaches. The participants were nine information security managers of large, medium, and small health care organizations in the Midwest United States. Data collection included semistructured interviews and organizational documents. Through methodological triangulation, three themes emerged: (a) requirements based on government and organizational regulations, (b) implementation of best practice industry-standard …
Enterprise Resource Planning Implementation Strategies In Small- And Medium-Sized Manufacturing Enterprises,
2022
Walden University
Enterprise Resource Planning Implementation Strategies In Small- And Medium-Sized Manufacturing Enterprises, Tatianna Gilliam
Walden Dissertations and Doctoral Studies
The difficulty SME leaders of manufacturing firms experience in the executing of enterprise resource planning (ERP) systems threatens the longevity of innovative change within firms seeking to adopt ERP systems. Grounded in the diffusion of innovation theory, the purpose of this multiple case study was to examine critical success factors used to successfully implement ERP systems. The participants were four ERP business leaders of small to medium size manufacturing firms based on the east and west coasts of the United States. Data were collected using semistructured online interviews and a review of company documents. Through thematic analysis, five themes were …
