Social Media Analytics Use Among Small Business Owners,
2022
Walden University
Social Media Analytics Use Among Small Business Owners, Melody White
Walden Dissertations and Doctoral Studies
As of January 2018, small businesses created 47.5% of private jobs in the United States, but little is known about whether and why small business owners use social media analytics. This topic is important because social media analytics assist businesses in identifying social media effectiveness, gaining new customers, and staying connected with current customers. The purpose of this generic qualitative research study was to explore the use of social media analytics by small business owners, which can increase customer interaction and help monitor company perception and effectiveness. The conceptual foundation used in this study was the technology acceptance model. The …
Exploring Security Strategies To Protect Personally Identifiable Information In Small Businesses,
2022
Walden University
Exploring Security Strategies To Protect Personally Identifiable Information In Small Businesses, Erin Banks
Walden Dissertations and Doctoral Studies
Organizations that do not adequately protect sensitive data are at high risk of data breaches. Organization leaders must protect confidential information as failing to do so could result in irreparable reputation damage, severe financial implications, and legal consequences. This study used a multiple case study design to explore small businesses’ strategies for protecting their customers’ PII against phishing attacks. This study’s population comprised information technology (IT) managers in small businesses in Northern Virginia. The conceptual framework used in this study was the technology acceptance model. Data collection was performed using telephone interviews with IT managers (n = 6) as well …
Security Strategies Of Electronic Health Record Systems,
2022
Walden University
Security Strategies Of Electronic Health Record Systems, Benjamin Gerke
Walden Dissertations and Doctoral Studies
Users of electronic health record (EHR) systems lack data security mechanisms and are at risk of patient data breaches. Grounded in routine activities theory, the purpose of this qualitative case study was to explore strategies information technology security managers in the health care industry use to minimize electronic health record data breaches. The participants were nine information security managers of large, medium, and small health care organizations in the Midwest United States. Data collection included semistructured interviews and organizational documents. Through methodological triangulation, three themes emerged: (a) requirements based on government and organizational regulations, (b) implementation of best practice industry-standard …
Enterprise Resource Planning Implementation Strategies In Small- And Medium-Sized Manufacturing Enterprises,
2022
Walden University
Enterprise Resource Planning Implementation Strategies In Small- And Medium-Sized Manufacturing Enterprises, Tatianna Gilliam
Walden Dissertations and Doctoral Studies
The difficulty SME leaders of manufacturing firms experience in the executing of enterprise resource planning (ERP) systems threatens the longevity of innovative change within firms seeking to adopt ERP systems. Grounded in the diffusion of innovation theory, the purpose of this multiple case study was to examine critical success factors used to successfully implement ERP systems. The participants were four ERP business leaders of small to medium size manufacturing firms based on the east and west coasts of the United States. Data were collected using semistructured online interviews and a review of company documents. Through thematic analysis, five themes were …
Administrative Leaders’ Experiences With Information Communication Technology Platforms And Best Practices In Smart Schools,
2022
Walden University
Administrative Leaders’ Experiences With Information Communication Technology Platforms And Best Practices In Smart Schools, Byron B. Jackson
Walden Dissertations and Doctoral Studies
Administrative leaders in traditional schools have failed to manage resources, implement best practices, and successfully integrate information communication technology (ICT) platforms into K-12 programs. The purpose of this qualitative, transcendental phenomenological study was to explore and discover the lived experiences of administrative leaders who have been successful in their integration of ICT platforms and best practices in K-12 smart schools. This study was framed by two concepts: (a) building digital capacity in smart schools and (b) ICT platforms integration in smart schools. Both concepts were theoretically grounded in social cognitive theory and system theory. Data were collected in semi structured …
Modernization Of Legacy Information Technology Systems,
2022
Walden University
Modernization Of Legacy Information Technology Systems, Rabie Khabouze
Walden Dissertations and Doctoral Studies
Large enterprises spend a large portion of their Information Technology (IT) budget on maintaining their legacy systems. Legacy systems modernization projects are a catalyst for IT architects to save cost, provide new and efficient systems that increase profitability, and create value for their organization. Grounded in sociotechnical systems theory, the purpose of this qualitative multiple case study was to explore strategies IT architects use to modernize their legacy systems. The population included IT architects in large enterprises involved in legacy systems modernization projects, one in healthcare, and one in the financial services industry in the San Antonio-New Braunfels, Texas metropolitan …
Strategies For Small-And Medium-Sized Business Growth And Survival,
2022
Walden University
Strategies For Small-And Medium-Sized Business Growth And Survival, Abiodun Nestamanuel Ogunmuyiwa
Walden Dissertations and Doctoral Studies
In the United States, approximately 50% of small businesses fail within the first five years (Small Business Administration, 2018b). Small and medium sized enterprises (SMEs) owners and managers would benefit from strategies to identify and mitigate constraints to sustain their business beyond the first five years of business operation. Grounded in the system theory framework, the purpose of this qualitative multiple case study was to explore strategies leaders of small and medium sized enterprises (SMEs) in Austin, Texas, used to grow and sustain their business’s operations beyond five years. The participants were five small and medium sized businesses owners in …
Successful Information Technology Project Process Management Best Practices,
2022
Walden University
Successful Information Technology Project Process Management Best Practices, Jude Oderaa Orazulike
Walden Dissertations and Doctoral Studies
Globally, most information technology projects (ITPs) are reported as unsuccessful. Poor project management practices have consistently been identified as the leading cause of ITP failures. However, ITP practitioners manage project processes in diverse ways without clear guiding principles in terms of what does or does not work in practice for success. Process management practices in projects were explored in this grounded theory qualitative study from a systems theory perspective. The purpose was to understand from project practitioners' experiences what guiding principles potentially influenced ITPs to success. These experiences were then analyzed to develop a theory describing how to best use …
Strategies For Cryptocurrency Adoption In Contemporary Businesses,
2022
Walden University
Strategies For Cryptocurrency Adoption In Contemporary Businesses, Jacqueline Rodriguez
Walden Dissertations and Doctoral Studies
Millions of Bitcoin transactions occur daily, worth nearly $2 billion annually. With the proliferation of cryptocurrency markets, the reluctance to adopt the currency as an alternate payment method could cause businesses to forgo growth opportunities within this expanding market. Grounded in the diffusion of innovation theory, the purpose of this qualitative multiple-case study was to explore strategies business leaders use to respond to the alternative payment concerns perpetuated by cryptocurrency markets. The participants comprised 6 business leaders who effectively employed cryptocurrency adoption strategies. Data were collected through semistructured interviews, corporate documents, and other company social media resources. Thematic analysis of …
Strategies Business Leaders Use To Mitigate Online Credit Card Fraud,
2022
Walden University
Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez
Walden Dissertations and Doctoral Studies
Online credit card fraud targeting banks, customers, and businesses costs millions of U.S. dollars annually. Online business leaders face challenges securing and regulating the online payment processing environment. Grounded in the situational crime prevention theory, the purpose of this qualitative multiple case study was to explore strategies online business leaders use to mitigate the loss of revenue caused by online credit card fraud. The participants comprised five online business leaders of an organization in the Southwest of the United States, who implemented strategies that successfully mitigated revenue losses due to online credit card fraud. The data were collected from semistructured …
Use Of Human–Computer Interaction Devices And Web 3.0 Skills Among Engineers,
2022
Walden University
Use Of Human–Computer Interaction Devices And Web 3.0 Skills Among Engineers, Dr. Robbie L. Walker
Walden Dissertations and Doctoral Studies
Despite massive company investments in human–computer interaction devices and software, such as Web 3.0 technologies, engineers are not demonstrating measurable performance and productivity increases. There is a lack of knowledge and understanding related to the motivation of engineers to use Web 3.0 technologies including the semantic web and cloud applications for increased performance. The purpose of this quantitative correlational study was to investigate whether the use of human–computer interaction devices predict Web 3.0 skills among engineers. Solow’s information technology productivity paradox was the theoretical foundation for this study. Convenience sampling was used for a sample of 214 participants from metropolitan …
Relationship Between Vendor/Client Complementarity, Vendor Technology Maturity, Vendor Financial Stability, And It Outsourcing Project Outcomes,
2022
Walden University
Relationship Between Vendor/Client Complementarity, Vendor Technology Maturity, Vendor Financial Stability, And It Outsourcing Project Outcomes, Everton A. Wilson
Walden Dissertations and Doctoral Studies
Business and IT leaders in financial services are concerned with the limited benefits they are reaping from information technology outsourcing (ITO) projects, despite continued heavy investments in ITO. Grounded in the transaction cost, agency, and resource-based view theories, the purpose of this quantitative correlational study was to examine the relationship between vendor/client complementarity, vendor technology maturity, vendor financial stability, and ITO success. Participants were 65 business and IT leaders in financial institutions engaged in ITO projects. The result of the multiple linear regression was significant, F(3, 61) = 4.845, p = .004, R2 = .192. In the final analysis, vendor/client …
Strategies That Improve Ux (User Experience) Design Through Product Innovation,
2022
Walden University
Strategies That Improve Ux (User Experience) Design Through Product Innovation, Jibing Zhao
Walden Dissertations and Doctoral Studies
User Experience (UX) design improvement can alter business results. Information technology (IT) company leaders are concerned with UX design improvement, as it is the number one indication of product innovation success and user satisfaction. Grounded in Christensen’s disruptive innovation theory, the purpose of the qualitative single case study was to explore strategies IT company leaders and UX designers used to identify critical UX design elements that lead to improved product innovations. The participants were five IT company leaders and a focus group of four UX designers employed by a sizeable telecom organization in Beijing, China. The data were collected from …
Strategies For Attracting And Retaining Highly Skilled It Professionals For The High-Tech Workforce,
2022
Walden University
Strategies For Attracting And Retaining Highly Skilled It Professionals For The High-Tech Workforce, Mia Gyjuan Moore
Walden Dissertations and Doctoral Studies
Many information technology (IT) managers have experienced challenges retaining high-tech professionals. Organization leaders lose investments of time and money when essential personnel leave. Grounded in the task-technology fit theory and the technology acceptance model, the purpose of this qualitative multiple-case study was to explore technology-focused strategies IT managers use to attract and retain IT professionals. The participants included five IT managers from five high-tech organizations who implemented strategies to attract and retain IT professionals. Data were collected from semistructured interviews and online resources. Thematic analysis revealed four themes: (a) using high-tech tools and alternative methods, (b) employing talent management techniques, …
Impact Of Internal Control, Cybersecurity Risk, And Competitive Advantage On Retail Cybersecurity Budget,
2022
Walden University
Impact Of Internal Control, Cybersecurity Risk, And Competitive Advantage On Retail Cybersecurity Budget, Samuel William Pfanstiel
Walden Dissertations and Doctoral Studies
Retail organizations are driven to improve security posture for many reasons, including meeting financial regulation requirements, mitigating threats of data breach, and differentiating themselves within markets affected by customer perception. The problem was that little was known about how these drivers of internal control, cybersecurity risk, and competitive advantage impact retail cybersecurity budgets within the retail sector. The purpose of this quantitative nonexperimental correlational study was to describe the relationship between cybersecurity budget and drivers of internal control, cybersecurity risk, and competitive advantage among U.S.-based retail merchant organizations. Real options theory provided a foundation for explaining this decision-making process. Data …
Individual Contributor Experiences Of Task Uncertainty And Task Interdependence Under Different Structures,
2022
Walden University
Individual Contributor Experiences Of Task Uncertainty And Task Interdependence Under Different Structures, Andrew R. Barbeau
Walden Dissertations and Doctoral Studies
Approximately 84% of North American individual contributors work in organizations with functionally specialized structures where task uncertainty (TU) and task interdependence (TI) undermine cross-functional task execution. However, there is a lack of research into the TU and TI experiences of individual contributors under different organizational structures. It is important that senior leaders have this missing knowledge to inform structural decisions. The purpose of this generic qualitative, exploratory, snowball sampling study is to explore how individual contributors experience TU and TI following a reorganization from a functional to a horizontal organizational structure. In the current study, the research questions explored were …
Adoption Of It Governance Strategies For Multiproduct Devops Teams: A Correlational Quantitative Study,
2022
Walden University
Adoption Of It Governance Strategies For Multiproduct Devops Teams: A Correlational Quantitative Study, Russell Camilleri
Walden Dissertations and Doctoral Studies
Many multiproduct delivery organizations have difficulty adopting Information Technology (IT) governance practices within their Development and Operations (DevOps) teams. IT leaders who are managing DevOps teams, need to understand the factors influencing IT governance (ITG) adoption; otherwise this may impact DevOps maturity, resulting in reduced product delivery capabilities. Grounded in the technology acceptance model, the purpose of this quantitative correlational study was to examine the relationship between performance expectancy (PE), effort expectancy (EE), social influence (SI), and facilitating conditions (FC), as moderated by experience (EXP), gender (GND), age (AGE), and voluntariness of use (VOL) with behavioral intention (BI) to adopt …
Infrastructure As Code Strategies And Benefits In Cloud Computing,
2022
Walden University
Infrastructure As Code Strategies And Benefits In Cloud Computing, Jeffrey Chijioke-Uche
Walden Dissertations and Doctoral Studies
Hybrid and multicloud infrastructure implementation without automation and versioning strategy can negatively impact organizations’ productivity. Organization leaders must ensure that infrastructures are implemented using the infrastructure as code (IaC) strategy because implementation solutions, including automated and DevOps procedures, provide assets for repeatable infrastructure implementation use cases. Grounded in the disruptive innovation theory, the purpose of this qualitative pragmatic inquiry study was to explore strategies solution architects use to implement IaC architecture using repeatable assets with DevOps procedures in cloud computing. The participants were seven solution architects in the information technology (IT) industry within the United States who have successfully implemented …
Strategies For Catalyzing Supply Chain Innovation In Midsized Manufacturing Firms,
2022
Walden University
Strategies For Catalyzing Supply Chain Innovation In Midsized Manufacturing Firms, Matthew J. Szukalowski Iii
Walden Dissertations and Doctoral Studies
Supply chain inflexibility results in reduced efficiency and profitability. Without supply chain flexibility, supply chain managers in manufacturing firms risk the loss of competitive advantage due to reduced efficiency and profitability. Grounded in business process engineering conceptual framework, the purpose of this qualitative multiple case study was to explore strategies supply chain leaders in manufacturing organizations use to achieve supply chain flexibility. The participants were five supply chain leaders in the manufacturing industry in the midwestern United States and successfully implemented innovative solutions to achieve supply chain flexibility. Data were collected using semistructured interviews and a review of company documents …
Text Reply Latencies For Mental Illness Screening,
2022
Bryant University
Text Reply Latencies For Mental Illness Screening, Ml Tlachac, Samuel S. Ogden
Information Systems and Analytics Department Faculty Conference Proceedings
Campus research presentation poster presented at Celebrating Academic Excellence at Bryant University.
