Databases and Information Systems Commons^™

Machine Learning For Employee Attrition Prediction: A Comparative Study, Kai Jia Low, Sook Ling Lew, Sri Winarno

Journal of Informatics and Web Engineering

Employee turnover remains a long-standing issue that can lead to significant economic losses and a decline in workplace productivity. Traditional methods for predicting natural attrition, such as surveys and rumour assessment, usually fail to capture the complexity and multi-factorial nature of natural attrition. To address this limitation, this paper proposes to develop an advanced prediction model using Machine Learning (ML) algorithms to enhance the accuracy and reliability of export prediction. These methods are applicable to a full set of data covering parameters such as demographics, workplace performance and survey scores. The objective of this model is to provide a data-driven …

Analysis Of Social Media Trends For Political Election Predictions, Wong Jing Hong, Lew Sook Ling, Tan Li Tao

Journal of Informatics and Web Engineering

The traditional opinion polls are losing the capability to forecast election results because of the biasness in the sampling and the slowness in updating the polls. Although social media has a lot of real-time data, it has a considerable number of drawbacks, such as noise and demographic bias. This paper shows a new end-to-end forecasting pipeline, which is evaluated on a corpus of 1.75 million tweets related to the 2020 election in the U.S. Our approach adopts a dual-path sentiment extracted (VADER & RoBERTa) for a better accuracy and a new state level feature engineering to fix data bias. This …

The Development Of Decentralized Ticketing System Using Web3, Yu-Xian Cheng, Kah-Ong Michael Goh, Check-Yee Law, Connie Tee, Yong-Wee Sek, Md Ismail Hossen

Journal of Informatics and Web Engineering

Traditional ticketing systems often suffer from major drawbacks such as ticket fraud, duplication, inflated resale prices, lack of transparency, and centralized control over transactions. These issues result in reduced trust and limited flexibility for both event organizers and ticket buyers, especially in unregulated secondary markets. To address these gaps, this paper presents the design and development of a Decentralized Ticketing System (DTS) using Web3 technologies. The system leverages Ethereum blockchain, smart contracts written in Solidity, and NFT-based ticket issuance to ensure security, transparency, and verifiable ownership. Features include wallet-based login via MetaMask, multi-ticket purchasing, QR-based validation, controlled resale pricing, and …

Multi-Agent Ai Systems For Detecting Emerging Therapeutic Targets And Intervention Patterns In Neuroplasticity Research, Raza Hasan, Salman Mahmood

Journal of Informatics and Web Engineering

The exponential growth of neuroplasticity research presents profound challenges to the manual synthesis of literature, hindering the identification of emerging therapeutic targets and intervention patterns. While multi-agent Artificial Intelligence (AI) systems have been proposed conceptually to address this, concrete implementations demonstrating end-to-end utility are scarce. This paper details the successful implementation and application of a novel four-agent AI system designed to automate the discovery, extraction, analysis, and validation of patterns in neuroplasticity literature. Our platform consists of four parts: a Literature Discovery Agent (LDA) for corpus gathering, a Concept Extraction Agent (CEA) with a multi-level NLP strategy fallback mechanism for …

An Ai-Based Framework For Heart–Brain–Body Coherence In Wellness Monitoring: A Longitudinal Simulation Study, Asiah Lokman, Akalpita Tendulkar, Yujiao Zhang, Mantena Sireesha

Journal of Informatics and Web Engineering

Present wellness monitoring systems primarily emphasize single-modality metrics, neglecting the intricate, interdependent interactions among cardiac, neural, and behavioral regulatory systems. This paper introduces a machine learning framework that implements heart–brain–body coherence as a dynamic, longitudinally evaluated wellness metric. In contrast to previous simulation-based studies that utilized independently generated, cross-sectional data categorized by deterministic IF-THEN rules, the current study adopts a longitudinal simulation design featuring 80 virtual subjects monitored across 30 consecutive daily profiles (N=2,400 records). This design incorporates physiologically realistic inter-variable correlations and probabilistic coherence labelling derived from a continuous risk-scoring function. The subject-level train/test split (56 training subjects, 1,680 …

Holistic Strategies For Optimizing Municipal It Operations And Cost Efficiency, Joseph Yazdanpanahi

Certified Public Manager® Applied Research

Municipalities work to deliver secure and impactful IT (information technology) services while often working within tight budget constraints. To address this problem, this article offers an experience-based and comprehensive framework to optimize municipal IT operations. It emphasizes leveraging automation, streamlining hardware and software management, and forging strategic partnerships to drive cost savings and efficiency gains. Designed to equip municipal IT leaders with practical tools and insights, this article aims to help modernize IT processes.

Cfalr: Collaborative Filtering-Augmented Large Language Model For Personalized Fashion Outfit Recommendation, Yujuan Ding, Junrong Liao, Yunshan Ma, Yi Bin, Wenqi Fan, Tat-Seng Chua, Qing Li

Research Collection School Of Computing and Information Systems

Personalized outfit recommendation poses a significant challenge in e-commerce and social media platforms, requiring systems that balance user preferences with aesthetic compatibility. Collaborative filtering (CF) provides a traditional solution for this, but it struggles with data-sparse scenarios and complex user-item-outfit relationships. Meanwhile, existing template-based approaches are constrained by rigid pre-designed structures. To bridge these research gaps, we introduce CFALR (Collaborative Filtering-Augmented Large Language Model for Recommendation), a novel framework that synergizes collaborative filtering with large language models for personalized outfit recommendation. Specifically, CFALR describes user-outfit interactions in natural language and leverages LLMs to capture fashion semantics while employing CF-enhanced embeddings …

Political Inconsistency Detection Across Legislative Speech And Public Communications, Scott M. Pramuk

Master's Theses

Political actors communicate about legislation across multiple contexts, including committee hearings, recorded votes, and public-facing press releases. Differences between these forms of communication can provide useful signals for journalists and researchers seeking to understand how legislators present policy positions to different audiences.

This thesis extends the Digital Democracy Project, a legislative transparency initiative that provides access to California state legislative hearing transcripts, voting records, and related legislative data. Specifically, this work incorporates publicly accessible, legislator-authored news releases into the Digital Democracy Database and develops a pipeline for analyzing legislative communication across multiple sources. The system collects news releases from California …

Ms110 Syllabus: Introduction To Computers, Information Systems, And Artificial Intelligence, Wei Zhang

Management Science and Information Systems Faculty Publication Series

This is a syllabus for Professor Wei Zhang's MS110: Introduction to Computers, Information Systems and Artificial Intelligence Course within UMass Boston's College of Management. This is an Open Educational Resource and can be remixed, copied, redistributed, altered and reused as long as permission is given to the original creator.

Shared Language For Responsible Ai Integration, Asa B. Stone, Mark C. Stone, Alisha Bevins, Jean Claude Niyomugabo, Irene Magara, Jacob Abaare, Derek M. Heeren, Mubarak Abu Zouriq

PRAIRIE: Pioneering Responsible AI for Research, Innovation, and Education

As AI rapidly reshapes how we work and learn, employers increasingly seek graduates who can think before they prompt, exercising judgment under pressure rather than merely producing output. Yet students are praised for AI use in one course and penalized for it in the next, and faculty are left to lead responsibly on shifting ground, with no shared language to guide them.

This paper introduces the PRAIRIE Framework for AI Integration, a shift from reactive gatekeeping toward proactive stewardship. It emerged from a qualitative sentiment analysis of three communities (students, faculty, and industry partners) whose concerns converged on one need: …

Ppg-Sport: A Dataset For Reliable Heart Rate Monitoring From Wrist Ppg Under Dynamic Sports Conditions, Changshuo Hu, Hung Manh Pham, Yiming Zhang, Guanru Yan, Xiao Ma, Yuezhong Wu, Thivya Kandappu, Archan Misra, Dong Ma

Research Collection School Of Computing and Information Systems

Photoplethysmography (PPG) has become a cornerstone of physiological sensing in wearable devices, enabling non-invasive monitoring of heart rate and related biomarkers. However, its reliability deteriorates sharply under dynamic, high-intensity, or non-periodic motions such as those in sports, where existing datasets fail to capture realistic wrist dynamics. To address this gap, we introduce PPG-Sport, the first large-scale dataset designed for heart rate monitoring from wrist-worn PPG under real sports conditions. The PPG-Sport dataset includes synchronized PPG, inertial measurement unit (IMU), and electrocardiography (ECG) recordings from both wrists of 30 participants across six representative activities: stationary, walking, running, badminton, table tennis, and …

Trace: Temporal Rhetorical Analysis And Consistency Evaluation For Legislative Speech, David Hernandez

Master's Theses

Legislators frequently discuss the same policy issues across multiple hearings and legislative sessions, sometimes maintaining consistent positions and other times modifying or reframing their stance over time. Understanding how these positions evolve is important for analyzing political discourse and democratic accountability, yet identifying such shifts at scale remains difficult.

We introduce TRACE (Temporal Rhetorical Analysis and Consistency Evaluation), a system built on the Digital Democracy Database (DDDB) for detecting rhetorical inconsistency in California legislative hearing testimony. TRACE organizes utterances into speaker-anchored timelines indexed by bill and session, then applies hybrid semantic retrieval — combining dense BGE embeddings with BM25 lexical …

A Pruning-Based Question-Answering For Interactive Video Search: A Simple Baseline, Yu Tong Cheng, Phuong Anh Nguyen, Chong-Wah Ngo

Research Collection School Of Computing and Information Systems

There are various factors affecting the performance of video search. An imprecise query will enlarge search space and reduce the discriminative power of ranking functions. This problem is further exacerbated by the presence of numerous visually or semantically similar videos in large datasets. Consequently, users need to painstakingly browse through many highly similar candidates to locate the search target, leading to increased cognitive load and inefficient searching. Ideally, engaging users through interactive questioning to resolve uncertainties in the search process is an effective strategy for progressively narrowing down the search space. However, despite rapid advances in deep learning, generating informative …

Vehicle-Based Multi-Services For Future Smart Cities, Hao Sun, Jinhua Zhao, Hai Yang, Shenhao Wang, Hamsa Balakrishnan, Thomas W. Malone, Hai Wang

Research Collection School Of Computing and Information Systems

Vehicles are crucial for sustaining socioeconomic activity and improving quality of life in modern cities by offering diverse services. These include passenger mobility, goods delivery, information acquisition, and acting as mobile servers such as food trucks and mobile lockers. At the same time, they also contribute to traffic congestion and air pollution. This tension fosters the rise of urban resource-conserving and sustainable service solutions. In this article, we introduce the concept of “Vehicle-Based Multi-Services” (VeMuS), in which a single vehicle offers multiple services simultaneously. Drawing on practical use cases, we examine service classification and integration for vehicles and the potential …

Adaptive Outlier Detection Over Data Stream, Rui Zhu, Mingyuan Jiang, Xiaochun Yang, Baihua Zheng, Bin Wang, Tao Qiu

Research Collection School Of Computing and Information Systems

Continuous distance-based outlier detection in streaming data poses significant challenges and has a wide range of practical applications. Traditional threshold-based methods perform well under stable streaming conditions, where fixed parameters remain effective. However, they often struggle with dynamic data distributions and high stream speeds, leading to suboptimal performance, limited control over the number of returned outliers, and failure to meet real-time detection requirements. To address these issues, this paper introduces a novel Recall and Proportion-Aware Outlier Detection (RPA-OD) query. In RPA-OD, ρ defines a distance relaxation that enables real-time outlier detection. Specifically, objects with fewer than k neighbors within the …

A Novel Hierarchical Multi-Agent System For Payments Using Llms, Donghao Huang, Joon Kiat Chua, Zhaoxia Wang

Research Collection School Of Computing and Information Systems

Large language model (LLM) agents, such as OpenAI’s Operator and Claude’s Computer Use, can automate workflows but unable to handle payment tasks. Existing agentic solutions have gained significant attention; however, even the latest approaches face challenges in implementing end-to-end agentic payment workflows. To address this gap, this research proposes the Hierarchical Multi-Agent System for Payments (HMASP), which provides an end-to-end agentic method for completing payment workflows. The proposed HMASP leverages either open-weight or proprietary LLMs and employs a modular architecture consisting of the Conversational Payment Agent (CPA - first agent level), Supervisor agents (second agent level), Routing agents (third agent …

“Alexa, Do Not Say That In Front Of My Boss!” A Cross-Cultural Comparison Of User And Ai Preferences For Privacy-Aware Smart Speaker Interactions Across Contexts, Lynne Warin, Emily Aurelia, Anthony Tang, Emily Aurelia, Delphine Reinhardt

Research Collection School Of Computing and Information Systems

Due to their limited ability to reason about the social context in which they are used, smart speakers pose significant privacy risks by responding in ways that may violate people's implicit social boundaries. We conducted a cross-cultural vignette study (N = 944) in Germany and Singapore to investigate how situational factors—specifically social context (bystander relationships and closeness), physical context (location), and interaction context (topic and deceptive intent)—regulate user preferences for smart speaker responses. Our results demonstrate that these factors are superior predictors of response preferences than dispositional user traits (i.e., intrinsic personal traits). We identify two distinct social dynamics: a …

Happycal: Designing Text And Image-Based Supports For Savouring Positive Work Experiences, Molly Stewart, Minghao Cai, Anthony Tang, Sam Liu, Chris Mosunic, Sowmya Somanath

Research Collection School Of Computing and Information Systems

Savouring positive work experiences can promote positive affect and well-being at work, yet there is limited guidance on how digital applications can support workers to engage in savouring. We developed HappyCal, a work-focused savouring application offering two forms of savouring support: text-based, a common modality in workplace reflection tools, and images, a largely unexplored approach in work-related savouring. We conducted an exploratory qualitative study where participants (N=36) used HappyCal over five days and engaged in savouring through either a text-only modality (n=17) or text input paired with image output (n=19). We found that (1) participants in both groups reported heightened …

Esg Reporting Lifecycle Management With Large Language Models And Ai Agents, Thong Hoang, Mykhailo Klymenko, Xiwei Xu, Shidong Pan, Yi Ding, Xushuo Tang, Zhengyi Yang, Jieke Shi, David Lo

Research Collection School Of Computing and Information Systems

Environmental, Social, and Governance (ESG) standards have been increasingly adopted by organizations to demonstrate accountability towards ethical, social, and sustainability goals. However, generating ESG reports that align with these standards remains challenging due to unstructured data formats, inconsistent terminology, and complex requirements. Existing ESG lifecycles provide guidance for structuring ESG reports but lack the automation, adaptability, and continuous feedback mechanisms needed to address these challenges. To bridge this gap, we introduce an agentic ESG lifecycle framework that systematically integrates the ESG stages of identification, measurement, reporting, engagement, and improvement. In this framework, multiple AI agents extract ESG information, verify ESG …

When Politics Meets Digital Assets: Gender Identity Salience And Nft Pricing After Roe V. Wade, Xiang Liu, Yao Zhao, Ping Fan Ke

Research Collection School Of Computing and Information Systems

Major sociopolitical events can reshape public attention toward identity-related issues, potentially influencing valuation patterns in digital markets where identity-related characteristics are embedded in digital assets. Using the overturning of Roe v. Wade as an exogenous policy shock, this paper examines how gender attributes represented in non-fungible token (NFT) avatars affect market outcomes. Using transaction data from six major avatar-based NFT collections traded on Etherscan in 2022, we apply a quasi-experimental design combining propensity score matching and a difference-in-differences model. The results indicate that the policy shock significantly increased the resale prices of NFTs representing female avatars. These findings suggest that …