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Full-Text Articles in Public Affairs, Public Policy and Public Administration

Faith-Based Education And Civic Value Formation, Matthew H. Lee May 2021

Faith-Based Education And Civic Value Formation, Matthew H. Lee

Graduate Theses and Dissertations

Since the founding of the United States, scholars and policymakers have argued that education should not merely train the minds of students, but also prepare them for active participation in a democratic republic. This dissertation, divided into three chapters, studies the leaders, schools, and content that shape students’ character.

While educational leadership in U.S. public schools is widely studied, there is much less scholarly attention to educational leadership in Protestant and other private schools. The first chapter investigates principal leadership and tests for systematic differences in educational priorities and preparation for their responsibilities by educational sector. Using a nationally-representative sample …


Extreme Far-Right Murder-Suicide Attacks In The U.S. And Germany: A Comparative Storyline Analysis, Hayden Lucas May 2021

Extreme Far-Right Murder-Suicide Attacks In The U.S. And Germany: A Comparative Storyline Analysis, Hayden Lucas

Graduate Theses and Dissertations

Despite increasing empirical research on suicide terrorism since the 9/11 terrorist attacks, prior studies have focused primarily on radical Islamic terrorism in non-Western contexts. As a result, less is known about how murder-suicide attacks committed by other ideological movements unfold, particularly the extreme far-right in North America and Europe. Researchers have begun to theorize the social and psychological processes believed to play a role in the radicalization of suicide terrorists. However, the observable, situational processes shaping radicalized individuals when planning, preparing for, and executing suicide terrorism remain underexplored. Therefore, the purpose of this study is to identify intervention points by …


Chronic Absenteeism At One Arkansas High School, Michelle Miller May 2021

Chronic Absenteeism At One Arkansas High School, Michelle Miller

Graduate Theses and Dissertations

Chronic absenteeism is a fairly new concept in education. Many schools have only started tracking chronic absenteeism with the start of Every Student Succeeds Act. The following research studied chronic absenteeism at an Arkansas High School, which answered the two research questions in this study. The first research question studied the demographics of the chronically absent student which included grade level, race/ethnicity, Special Education and English Language Learner status, and free or reduced lunch status. The second research question studied the class period of the chronic absence which included the time of day and type of class. High School X …


Considerations For Acquiring Excess Military Equipment By Police Leaders, Michael P. Mendenhall May 2021

Considerations For Acquiring Excess Military Equipment By Police Leaders, Michael P. Mendenhall

Dissertations

Police departments across the United States have been able to acquire excess military equipment from the 1033 program since 1997. Although several studies have examined police militarization, including the 1033 program, this is the first study that has surveyed police leaders at the local level to understand the determinants of 1033 acquisitions in Michigan. Using an open systems framework, this dissertation will examine both the internal and external factors that contribute to police leaders’ decisions to acquire or not acquire equipment for their departments. These determinants include internal factors such as budgetary considerations, perceptions of the profession, and knowledge of …


"The Complete Disregard For Our Children's Lives, The Targeting Of A Community That Can't Fight Back:" Families' Testimonios On Resisting School Closures On The U.S.-Mexico Border, Joshua Acevedo May 2021

"The Complete Disregard For Our Children's Lives, The Targeting Of A Community That Can't Fight Back:" Families' Testimonios On Resisting School Closures On The U.S.-Mexico Border, Joshua Acevedo

Open Access Theses & Dissertations

Through the use of Latinx Critical Race Theory (LatCrit), with testimonios as a method of inquiry, this study analyzed families' experiences that led them to resist school closures. This study also chronicled families' experiences with the transition to new schools, after the school closures. Once schools closed, families described their transition to new schools. LatCrit was applied to interpret school closures through a social justice lens and understand how families experienced interconnected oppression related to their race/ethnicity, class, culture, immigration status, socioeconomic status, language, environment, and gender. The testimonialistas in this study were all members of Familias Unidas del Chamizal, …


Digital Twin Technology Applications For Transportation Infrastructure - A Survey-Based Study, Hector Cruz May 2021

Digital Twin Technology Applications For Transportation Infrastructure - A Survey-Based Study, Hector Cruz

Open Access Theses & Dissertations

In the past couple of decades, various industries have taken advantage of emerging advanced technologies, such as digital twin (DT), to find more effective solutions in their respective areas. In the transportation infrastructure sector, the concept and implementation of DT technologies are slowly gaining traction but lagging behind other major industries. To better understand the limitations, opportunities and challenges for the adoption of DT in this sector, a survey questionnaire was distributed to collect information from industry professionals involved in transportation infrastructure projects. The purpose of this study is to understand how DT technology is being perceived by the industry. …


New Generation Of Performance-Engineered Asphalt Mixtures Based On Balanced Mix Design Concept, Victor Manuel Garcia May 2021

New Generation Of Performance-Engineered Asphalt Mixtures Based On Balanced Mix Design Concept, Victor Manuel Garcia

Open Access Theses & Dissertations

Asphalt mixtures must ideally exhibit long-lasting durability and stability to perform wellin the field. However, improving the stability and durability of asphalt mixtures has become a major concern. Given that available design approaches rely mainly on stringent volumetric criteria for asphalt mixtures, design approaches and specifications that incorporate performance tests are needed to follow a performance-engineered mix design (PEMD) process, especially with the introduction of the balanced mix design (BMD) concept

This Dissertation study presents a comprehensive investigation of a feasible designapproach that can be implemented to develop PEMD specifications and produce BMD mixtures. An experimental evaluation of different mix …


Implementation Of Hma Design Tool To Develop Balanced Mix Design Based On Gradation Parameters, Prathmesh Deepak Jichkar May 2021

Implementation Of Hma Design Tool To Develop Balanced Mix Design Based On Gradation Parameters, Prathmesh Deepak Jichkar

Open Access Theses & Dissertations

With the rapid paradigm shift of pavement design methodology from an empirical-based approach toward a more mechanistic-based approach, the existing mix design processes also need a radical shift from the conventional volumetric-based methods to performance-based methods. The use of a volumetric-based design methodology has become more challenging due to the increasing use of recycled materials, modified binders, warm mix asphalt additives, compaction aids, and rejuvenators. A shift toward the more fundamentally sound â??balanced mix designâ?? (BMD) concept is envisaged to produce asphalt concrete mixtures with acceptable performance in terms of durability and stability. Aggregate gradation plays a crucial role in …


Predictive Measures Of College Academic Success For Secondary Students At An Hispanic Serving Institution, Steven Smith May 2021

Predictive Measures Of College Academic Success For Secondary Students At An Hispanic Serving Institution, Steven Smith

Open Access Theses & Dissertations

The purpose of this study was to examine the effectiveness of one of the latest Texas legislative efforts to increase the college readiness of Texas high school graduates. The study assessed whether students falling under this mandated measure of college readiness are as successful in their college level math and English courses as students who pass the Texas Success Initiative Assessment. Using a secondary data set, a set of binary logistic regression models were developed to analyze the predictive value of six variables in determining student success in their first college level math or English course. Descriptive statistics were used …


Tripdecoder: Study Travel Time Attributes And Route Preferences Of Metro Systems From Smart Card Data, Xiancai Tian, Baihua Zheng, Yazhe Wang, Hsao-Ting Huang, Chih-Cheng Hung May 2021

Tripdecoder: Study Travel Time Attributes And Route Preferences Of Metro Systems From Smart Card Data, Xiancai Tian, Baihua Zheng, Yazhe Wang, Hsao-Ting Huang, Chih-Cheng Hung

Research Collection School Of Computing and Information Systems

In this paper, we target at recovering the exact routes taken by commuters inside a metro system that are not captured by an Automated Fare Collection (AFC) system and hence remain unknown. We strategically propose two inference tasks to handle the recovering, one to infer the travel time of each travel link that contributes to the total duration of any trip inside a metro network and the other to infer the route preferences based on historical trip records and the travel time of each travel link inferred in the previous inference task. As these two inference tasks have interrelationship, most …


Adaptive Operating Hours For Improved Performance Of Taxi Fleets, Rajiv Ranjan Kumar, Pradeep Varakantham, Shih-Fen Cheng May 2021

Adaptive Operating Hours For Improved Performance Of Taxi Fleets, Rajiv Ranjan Kumar, Pradeep Varakantham, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

Taxi fleets and car aggregation systems are an important component of the urban public transportation system. Taxis and cars in taxi fleets and car aggregation systems (e.g., Uber) are dependent on a large number of self-controlled and profit-driven taxi drivers, which introduces inefficiencies in the system. There are two ways in which taxi fleet performance can be optimized: (i) Operational decision making: improve assignment of taxis/cars to customers, while accounting for future demand; (ii) strategic decision making: optimize operating hours of (taxi and car) drivers. Existing research has primarily focused on the operational decisions in (i) and we focus on …


Clinicians Use Of Mindfulness-Based Practices During The Covid-19 Pandemic, Leah Ridley, Samuel J. Giese, Shelby Cogan, Chelsea Hughes Apr 2021

Clinicians Use Of Mindfulness-Based Practices During The Covid-19 Pandemic, Leah Ridley, Samuel J. Giese, Shelby Cogan, Chelsea Hughes

Thinking Matters Symposium

Alternative mental health treatments like mindfulness hold a great deal of promise, but limited research exists on their success and application with the adolescent population. This study investigates the primary research question, “What are the experiences of clinicians providing mindfulness-based treatment to school-aged children in Maine during the COVID-19 pandemic?” This explanatory mixed methods study involves a quantitative survey of clinicians, and will be followed by a virtual focus group to further unpack the value of mindfulness-based practices when working with school-aged children. Survey data will be analyzed using descriptive statistics and qualitative content analysis; focus group data will be …


Intersectionality And Accessibility To Social Services, Nora Khuder Apr 2021

Intersectionality And Accessibility To Social Services, Nora Khuder

Thinking Matters Symposium

In times of a crisis the intersectionality of sex, class, and ability creates a vulnerable population. Many available “resources'' are exhausted, due to high demand. Intersectionality signifies the impact of multiple intersecting identities in society as a direct correlation to the specific and unique barriers of marginalized groups. Resources are currently limited due to the lack of representative data. Although many studies have been conducted, many researchers have failed to capture the need of social services in rural areas.


Using Immersive Data Visualization To Highlight Changing Travel Patterns In Maine Due To Covid 19, Colleen Metcalf, Charlotte Aucoin Apr 2021

Using Immersive Data Visualization To Highlight Changing Travel Patterns In Maine Due To Covid 19, Colleen Metcalf, Charlotte Aucoin

Thinking Matters Symposium

The impacts of COVID 19 are of top concern to tourism policy makers and stakeholders across Maine, as tourism plays a vital role in the state’s economy. This project shows the value of the Storymap to present, in an accessible and visually appealing way, the continuing research on how volunteered geographic information from social media can track changes in tourist’s movement and spending in Maine. The metadata from Flickr photos was used to examine where visitors spent time in the summer of 2020, revealing new patterns of tourism activity due to Covid-19 travel restrictions. In addition, we incorporate the results …


Empowering Action Against Femicide: A Case Study Of Turkey An Integrated Literature Review, Ashley Simon Apr 2021

Empowering Action Against Femicide: A Case Study Of Turkey An Integrated Literature Review, Ashley Simon

Thinking Matters Symposium

The primary purpose of this integrative literature review is to explore the relationship between culture and femicide within Turkey to empower action against femicide. Femicides within Turkey are on the rise, as a study done by Sage Journals in 2009 reported that 42% of Turkish women between the ages of 15 and 60 experienced some form of physical or sexual abuse from their husband or partner. Currently, there has been an onslaught of articles released that more and more women are being abused throughout the country during the COVID-19 pandemic. The research will explore cultural aspects that allow for women’s …


Understanding How Nimby-Ism Shapes Portland, Maine’S Homeless Policies: A Qualitative Study, Eleanor Ginder Apr 2021

Understanding How Nimby-Ism Shapes Portland, Maine’S Homeless Policies: A Qualitative Study, Eleanor Ginder

Thinking Matters Symposium

On June 17, 2019, after a prolonged period of community concern, the Portland City Council voted to relocate the city’s homeless shelter from the rapidly gentrifying Bayside neighborhood to a wooded area at the city limits. As municipal shelters continue to move away from metropolitan areas, the impact of NIMBY-ism on local and state policies related to homelessness cannot go unnoted. By analyzing publicly available testimony that occurred in the months after the decision to relocate, a variation of NIMBY-ism begins to emerge. This phenomenon, which could be referred to as “neo-NIMBY-ism” is characterized by individuals with lived experience of …


Child Welfare Service Worker's Perspective Of The Juvenile Justice System, Valorie Antone, Kathryn Whitehead, Alexander Comeau, Zoe Donvan Apr 2021

Child Welfare Service Worker's Perspective Of The Juvenile Justice System, Valorie Antone, Kathryn Whitehead, Alexander Comeau, Zoe Donvan

Thinking Matters Symposium

Prior literature indicates youth who have had adverse childhood events or are diagnosed with a mental illness are more likely to become involved in the juvenile justice system (Chappard & Maggard, 2020). While research has been performed to involve juvenile justice workers and juveniles that have been involved in the system, there has been little involvement by the child welfare workers who have followed the trajectory of the youth from the beginning of involvement. This study investigates the perceptions of child welfare workers regarding youth involvement in the criminal justice system, addressing a current gap in the literature. In terms …


Increasing Mississippi’S Hpv Vaccination Rate: A Proposal Based On Providers’ Insights, Madison N. Thornton Apr 2021

Increasing Mississippi’S Hpv Vaccination Rate: A Proposal Based On Providers’ Insights, Madison N. Thornton

Honors Theses

Despite high childhood vaccination rates for required vaccinations for kindergarten, including the MMR vaccine, Mississippi has the lowest HPV vaccination rate in the nation. This is so even though the HPV vaccine can prevent multiple cancers, including cervical cancer, of which Mississippi has the nation’s highest mortality rate. This study seeks to understand the factors surrounding Mississippi’s low HPV vaccination rate as well as potential policy solutions to increase this rate. To accomplish this, the author conducted interviews with 13 Mississippi physicians in various specialties to gather qualitative data. As a result of these interviews, the author found that the …


Multifidelity Prediction In Wildfire Spread Simulation: Modeling, Uncertainty Quantification And Sensitivity Analysis, Mario Miguel Valero, Lluís Jofre, Ricardo Torres Apr 2021

Multifidelity Prediction In Wildfire Spread Simulation: Modeling, Uncertainty Quantification And Sensitivity Analysis, Mario Miguel Valero, Lluís Jofre, Ricardo Torres

Faculty Research, Scholarly, and Creative Activity

Wildfire behavior predictions typically suffer from significant uncertainty. However, wildfire modeling uncertainties remain largely unquantified in the literature, mainly due to computing constraints. New multifidelity techniques provide a promising opportunity to overcome these limitations. Therefore, this paper explores the applicability of multifidelity approaches to wildland fire spread prediction problems. Using a canonical simulation scenario, we assessed the performance of control variates Monte-Carlo (MC) and multilevel MC strategies, achieving speedups of up to 100x in comparison to a standard MC method. This improvement was leveraged to quantify aleatoric uncertainties and analyze the sensitivity of the fire rate of spread (RoS) to …


Going Green: A Comparative Analysis Of Green Urbanism In Paris And Shanghai, Jeanne Torp Apr 2021

Going Green: A Comparative Analysis Of Green Urbanism In Paris And Shanghai, Jeanne Torp

Honors Theses

As climate change becomes more pressing with each day and as we scramble to slow down the challenges it poses, adapting the means of operation within our cities will become an invaluable tool for reducing humanity’s carbon footprint. This paper seeks to study the ways in which green infrastructure in global cities can be used to do just that—adapting to and mitigating the effects of challenges resulting from climate change. In order to provide a broad overview of the effectiveness of such green infrastructure systems across the globe, this research will focus on two cities that vary greatly in their …


Mortalidad Por Accidente Cerebrovascular En Guatemala 2018: Patrones E Inequidades, Alejandro Cerón, Gila Goldstein Apr 2021

Mortalidad Por Accidente Cerebrovascular En Guatemala 2018: Patrones E Inequidades, Alejandro Cerón, Gila Goldstein

Anthropology: Faculty Scholarship

El presente estudio busca analizar la mortalidad por accidente cerebrovascular (ACV) en Guatemala con el propósito de identificar posibles criterios epidemiológicos que orienten la priorización de acciones de salud pública. El riesgo de morir de ACV en Guatemala muestra marcadas desigualdades por departamento, las que son aún más marcadas al comparar por municipio. El riesgo de morir es también más alto en personas mestizas o ladinas, en niveles educativos bajos, y en personas que se dedican a ocupaciones elementales. Deberían implementarse medidas de salud pública orientadas a los municipios y grupos en mayor riesgo de morir de ACV. Este estudio …


Marketing To Food Insecure College Students: An Investigation Into The University Of Mississippi’S Food Pantry, Dandridge Parks Apr 2021

Marketing To Food Insecure College Students: An Investigation Into The University Of Mississippi’S Food Pantry, Dandridge Parks

Honors Theses

College students are documented to suffer food insecurity at a high rate, and student-run food pantries have aimed to alleviate some of this burden. However, these pantries operate inefficiently and struggle to adequately meet student needs. In particular, many students are unaware of the pantry or have barriers to use. Research has found that only 14% of food insecure college students use their campus food pantries. The objective of the following work is to improve future marketing for campus run food pantries, with a specific focus on the University of Mississippi’s pantry.

In the last year, the University of Mississippi’s …


Realities Of A Pandemic: A Qualitative Study Of Women Faculty With Caregiving Responsibilities, Dimple Sunayna Johnson, Angela Kline Apr 2021

Realities Of A Pandemic: A Qualitative Study Of Women Faculty With Caregiving Responsibilities, Dimple Sunayna Johnson, Angela Kline

Public Policy & Administration Student Work

Over the years, higher education institutions have evolved into a more stressful work environment, particularly for women who have had to contend with the intricacies of work while juggling the demands of their professional and personal responsibilities (Kresh, 2018). Work and home dynamics that were accentuated during the onset of the pandemic, whereby 33 percent of working mothers were solely responsible for childcare (Zamarro et al., 2020). While the higher education mandated remote work of Spring 2020 was intended to implement social distancing and safer at home measures, it resulted in a virtual invasion that impacted the lives of many …


Pathways To Federal Government: A Study Of The Pathways Programs And Millennial Inclusion In Federal Government, Nicholas J. Cordonier Apr 2021

Pathways To Federal Government: A Study Of The Pathways Programs And Millennial Inclusion In Federal Government, Nicholas J. Cordonier

Public Administration Theses, Dissertations, and Student Creative Activity

This study seeks to better understand the federal government’s “Pathways Programs”, which are comprised of internships, recent graduate hiring priorities, and the Presidential Management Fellowship (PMF). The purpose of the Pathways Program is to increase younger generations’ access to federal employment. This study hopes to assess the relationship between participation in the Pathways Programs and the percentage of the millennials working within federal government, as a means of evaluating the success of the Pathways Programs.


Testing Of Patients First In A Real-World Setting, As A Patient Experience Accreditation Tool For Hospitals And Clinics, Carlos Bezos, Rosa M. Salazar, María Caballero Apr 2021

Testing Of Patients First In A Real-World Setting, As A Patient Experience Accreditation Tool For Hospitals And Clinics, Carlos Bezos, Rosa M. Salazar, María Caballero

Patient Experience Journal

Many healthcare providers are developing patient experience strategies and investing in this area. Yet, patients have no means to know if a hospital is following proper patient experience standards. For this reason, it is important to certify that hospitals and clinics follow own a patient experience policy and apply patient experience standards. This is the reason why the accreditation Patients First was developed. The goal of this study is to test the accreditations’ feasibility in a real-life environment. The accreditation was tested at the Guadarrama Hospital, nearby Madrid in Spain. A mixed team between Guadarrama staff and the Institute for …


Patient And Provider Perspectives Regarding Criteria For Patient Prioritization In Two Specialized Rehabilitation Programs, Julien Déry, Angel Ruiz, François Routhier, Marie-Pierre Gagnon, André Côté, Daoud Ait-Kadi, Valérie Bélanger, Marie-Eve Lamontagne Apr 2021

Patient And Provider Perspectives Regarding Criteria For Patient Prioritization In Two Specialized Rehabilitation Programs, Julien Déry, Angel Ruiz, François Routhier, Marie-Pierre Gagnon, André Côté, Daoud Ait-Kadi, Valérie Bélanger, Marie-Eve Lamontagne

Patient Experience Journal

To increase fairness and equity in access to rehabilitation services, a strategy emerging from the literature is patient prioritization. Selecting explicit prioritization criteria is a complex task because it is important to simultaneously consider the objectives of all stakeholders. The of this study was to compare service users’ and service providers’ perspectives regarding patient prioritization criteria in two rehabilitation programs. We conducted a multiple case study in two rehabilitation programs, i.e., a driving evaluation program and a compression garment manufacturing program. We sent a web-based survey asking two groups (patients and providers) to individually produce a set of criteria, then …


Exploring Mental Health Experience In Individuals Living With Temporomandibular Disorders, Wafaa Safour, Richard Hovey Apr 2021

Exploring Mental Health Experience In Individuals Living With Temporomandibular Disorders, Wafaa Safour, Richard Hovey

Patient Experience Journal

Despite the evidence supporting deteriorating mental health because of temporomandibular disorders (TMDs) conditions, there is limited evidence of TMD patients' experience regarding how their mental health is affected by the disorders. As a sequence of these conditions, TMD patients suffer from physical and mental complications, not to mention the loss of food enjoyment. In this study, we aim to explore TMD patients' lived experiences who had changed their dietary habits concerning their mental health. Six participants were interviewed to answer open-ended questions during semi-structured interviews regarding their mental health experiences with TMD-related food routine changes. These interviews were held face-to-face …


Co-Production Of The Quality Of Patient-Centered Outcomes Research Partnerships Instrument For People With Mental Health Conditions, Karen L. Fortuna, Amanda Myers, Jessica Brooks, Caroline Collins-Pisano, Skyla Marceau, Sarah Pratt, Kathy Lyons, Robert Walker, Shavon Thompson, Kaycie Greene, Willie Pringle, Katina Carter Apr 2021

Co-Production Of The Quality Of Patient-Centered Outcomes Research Partnerships Instrument For People With Mental Health Conditions, Karen L. Fortuna, Amanda Myers, Jessica Brooks, Caroline Collins-Pisano, Skyla Marceau, Sarah Pratt, Kathy Lyons, Robert Walker, Shavon Thompson, Kaycie Greene, Willie Pringle, Katina Carter

Patient Experience Journal

Mounting scientific evidence over the past decades in the field of psychiatry has shown community engagement in research produces more relevant research, increased uptake of research findings, and better clinical outcomes. Despite the need for the integration of community engagement methodologies into the scientific method, doctoral and master's level competencies in the field of psychiatry commonly do not include dedicated training or coursework on community engagement methodologies. Without appropriate training or research experience, attempts to facilitate community engagement are often ineffective and burdensome and leave stakeholders feeling disenfranchised. The goal of this study was to co-produce an instrument designed to …


The Experiences Of Rural British Columbians Accessing Surgical And Obstetrical Care, Aria Jazdarehee, Anshu Parajulee, Jude Kornelsen Apr 2021

The Experiences Of Rural British Columbians Accessing Surgical And Obstetrical Care, Aria Jazdarehee, Anshu Parajulee, Jude Kornelsen

Patient Experience Journal

The attrition of small volume surgical and maternity services in rural Canada over the past three decades has made access to these services especially challenging for rural citizens. While many of these closures have occurred as consequences of regionalization, a strategy to regionally centralize healthcare services, many studies investigating outcomes of regionalization have focused on costs and medical endpoints rather than the direct experiences of the rural patients affected. In this study, we aimed to understand and document the experiences of rural residents accessing procedural and maternity care both locally and away from home. This study is part of a …


Needle Phobia: How To Improve The Child's Experience During Blood Drawing, Maria D. Navarro, Helena Illera, Bonaventura Ruíz, Montserrat Naudó, Núria Serrallonga, Sonia Tordera, David Kornmehl, Lola Crevillén, Ana Bosque, David Nadal, Mercedes Jabalera Apr 2021

Needle Phobia: How To Improve The Child's Experience During Blood Drawing, Maria D. Navarro, Helena Illera, Bonaventura Ruíz, Montserrat Naudó, Núria Serrallonga, Sonia Tordera, David Kornmehl, Lola Crevillén, Ana Bosque, David Nadal, Mercedes Jabalera

Patient Experience Journal

Pediatric diseases, pain and hospitalization have an important impact on children and their families. This is especially significant when considering common invasive procedures, such as blood drawing. The objectives of the study were to assess the experience of children and families during the blood drawing procedure and suggest methods for improvement. The study was conducted in a children’s hospital in Barcelona, Spain, between 2018 and 2020. A mix-method design or combination of qualitative and quantitative methodologies was developed. We carried out a search of the literature, a design thinking approach, and a survey. Results from the qualitative approach identified areas …