Leadership Studies Commons^™

Board Of Directors Training, Heartland Center For Leadership Development

Heartland Center for Leadership Development Materials

Board of Directors Training

Roles and Responsibilities

Time Devoted to Six Basic Elements

Obstacles

Strategies

Ethics

Recruitment

Making A Difference, C. William Pollard

C. William Pollard Papers

In this speech to the Evangelical Publishing Association (ECPA) at Indian Lakes Resort (Bloomingdale, IL), Pollard offers a semi-autobiographical insight into the integration of work and faith, noting how servant leadership in particular has allowed him to apply his Christian faith in the corporate world.

Ua3/9/5 Mass Media & Technology Hall Dedication, Wku President's Office

WKU Administration Documents

Program and notes used by WKU president Gary Ransdell at the Mass Media & Technology Hall dedication ceremony.

Ua3/9/5 Hall Of Distinguished Alumni Luncheon, Wku President's Office

WKU Administration Documents

Program and notes used by WKU president Gary Ransdell at the 2004 Hall of Distinguished Alumni luncheon honoring Herman Donovan, Jerry Humble and Paul McDaniel.

Letter From C. William Pollard To His Son, Dr. Charles W. Pollard, C. William Pollard

C. William Pollard Papers

Pollard sent this letter to his son with a copy of a newly published book by Peter Drucker (with Joseph Maciariello).

Leadership (Memo), C. William Pollard

C. William Pollard Papers

Pollard wrote this memo to Mike Volkemer shortly after the latter retired from his position as CEO of the Herman Miller Company. In it he advises Volkemer on to how to occupy the position of chairman while no longer being the organization's chief executive officer.

Servant Leadership In Healthcare, Sean J. Porter

Theses and Graduate Projects

America's $1.4 trillion healthcare industry is poised to grow rapidly in volumes, revenues and expenditures. Rising healthcare expenditures signal a return of medical inflation, with double-digit premium increases for employers and consumers, and an increased threat of more government regulation and healthcare reforms. In addition, the post 9/11 economic recession and layoffs have increased the number of uninsured patients. While hospitals are investing in expansion initiatives, there is a continued workforce shortage, particularly in nursing. According to Russell Coile, Jr. (1999), healthcare is in crisis.

More focus is being placed on leadership to empower employees and create positive patient care …

Avid Program Graduates: Negotiating The First Year Of College, Leslie J. Hays Edd

Dissertations

Although the Advancement Via Individual Determination (AVID) program has been operating in San Diego County for more than twenty years, there was a lack of research investigating how AVID program graduates experienced the transition to college. A well-established positive correlation between acceptances to four-year universities by AVID program graduates exists, but research on AVID lacked individual student narrative needed to give more depth to the data. The purpose of this case study was to investigate the transition experiences of AVID program graduates who were beginning their second year of college at competitive four-year public universities. All eight participants, in the …

Finding Meaning By Participating In Decisions Affecting Us, Our Work And Our Lives: Lessons Learned At Mondragón, David Herrera Edd

Dissertations

There has been a growing interest in exploring participatory organizational models for the last fifty years, accentuated by the recent corporate scandals that revealed the inadequacies of non-participatory organizational systems. Research studies have focused on organizational structures, policies and practices that make participation possible but it is persons who make participation happen. The purpose of this study was therefore to explore the significance of participation by examining the question: What does the experience of partaking in decision making mean to persons who engage in it. This research is a phenomenological-heuristic study. Phenomenology explores the lived experience of participating in decision …

Language Interactions Between Reading Recovery Teachers And Their English-Language Learners, Leslie Yerington Edd

Dissertations

This qualitative study investigated characteristics of student-teacher interactions during the new book introduction portion of Reading Recovery lessons. The new book introduction provides the student with background knowledge and story plot sufficient to render a successful first attempt reading the book that takes place directly after the introduction. The purpose of this study was to investigate the characteristics of student-teacher interactions during the new book introduction portion of Reading Recovery lessons in order to describe the nature of these interactions and discover the relationships, if any exist, between the interactions and student performance. The study also searched for common themes …

Differentiation Of The Causal Characteristics And Influences Of Virtual Reality And The Effects On Learning At A Science Exhibit, Arlene De Strulle Edd

Dissertations

Within the context of the informal science center, exhibits are the main interface for public learning. Essential to the success of a science center is how well exhibits model effective strategies for learning. Virtual Reality (VR) technology with its flexible, adaptive, multimedia, and immersive-learning capabilities is emerging for use by science centers in exhibits; however, research on learning in virtual environments at exhibits is scarce. To support the future development of VR science exhibits it is critical to investigate VR's pedagogical value and effects on science learning. Research investigated the Smoke & Mirrors VR exhibit at the Reuben H. Fleet …

Graying Population Employment: Attraction And Retention Of Future Older Knowledge Workers, Roseann Becker

Theses and Graduate Projects

In the next ten years, the so-called Baby Boomer generation will be entering traditional retirement age and could potentially leave the work force in large numbers. Implications are clear that by 2010, many Boomers will need to be replaced by middle-aged and younger workers. Indications point to a significant projected labor shortage.

Previous research reveals that few CEO's recognize future labor issues as a pending management challenge. The objective of this research was to survey the human resources personnel at some of the best companies to work for and see if they are ramping up for potential labor shortages and …

Registered Nurse Satisfaction And Patient Satisfaction As Predictors Of Retention, Linda Barnhart

Theses and Graduate Projects

Health care leaders are recognizing the importance of registered nurse retention and patient satisfaction to overall nrBanizminnsl performance. Turnover snd dissatisfaction of nurses and patients are costly. Exploig data and developing strategies to focus on retaining nurses can create a competitive edge producing exceptional outcomes and service.

This paper examines the associaiion between registered nurse satisfaction and patient satisfaction as predictors of retention for 12 patient care units in one health care organization. Because of the limited sample size and mea;inretnent issues, there was no meaningful statistical support for a relationship between nurse satisfaction and patient satisfaction as predictors of …

Summer Nursing Intern Partnerships: An Education Model For Facilitating The Transition From Student To Practicing Professional, Mary Leanne Hennen

Theses and Graduate Projects

This paper describes a project that was designed to explore the value of modifying the educational preparation of registered nurses to include a reality based, immersion clinical experience. This clinical experience fosters role transition from student to professional practitioner, expedites development of clinical skills in the novice student nurse, and potentially decreases turnover of new graduates in their first year of employment. The strategy is assessed using the theoretical frameworks of Robert Terry's Action Wheel as a decision guide for leaders, and Patricia Benner's novice to expert model of professional practice development to provide guidance for future planning.

Multiple Roles Of A Rural Administrator, Roger A. Lohmann, Nancy Lohmann

Faculty & Staff Scholarship

Basic administrative procedures are similar in rural and urban areas. Even so, rural human service administrators are often not prepared for the many roles they must assume in small and underfunded rural agencies. The roles may include personnel director, budget officer, accountant, fundraiser, supervisor, building and maintenance supervisor, volunteer coordinator, group developer, community organizer, public educator, policy analyst, and director of public relations and marketing.

Ua45/6 Remarks Upon Receiving Honorary Degree, Mitchell Mcconnell

WKU Administration Documents

Remarks made by Mitch McConnell upon the receipt of honorary degree from WKU in 2004.

Organizational Structure And The Creative Process, Edward C. Bowen Edd

Dissertations

A creative edge can be a powerful source of competitive advantage in business, in war, in the arts, in science, and in life. In fact, creativity, innovation and the ability to adapt and change organizational structures in response to an increasingly fast-paced and competitive business environment are increasingly seen as essential for the success of many organizations. A current trend in organizational theory associates increases in formalization and both horizontal and vertical integration with decreases in an organization's ability to innovate and adapt. Consequently, organizational change efforts often involve moving from traditional, hierarchical structures toward flatter, more flexible types of …

Implementing Student Learning Outcomes: The Link To Accreditation In California Community Colleges, Lori Waite Edd

Dissertations

As the public demands accountability in higher education, regional accrediting bodies are under pressure from external governmental agencies, as well as from key stakeholders, to demonstrate their effectiveness and more specifically, provide evidence of student learning. All regional accrediting agencies now have incorporated some level of student learning outcomes into their criteria for reaffirmation of accreditation. This case study describes how three California public community colleges are implementing student learning outcomes on their campuses. Administrators, faculty and staff were interviewed about perceptions and insights related to learning outcomes. Artifact analysis was conducted to establish credibility and data triangulation. Findings suggest …

Explicit Writing Instruction: Effects On Sixth Grade Students’ Writing And Reading Achievement, Jennifer Hamby Edd

Dissertations

The purpose of this quantitative study was to examine the effect of explicit writing instruction on sixth grade students' writing growth and achievement as measured by holistic and analytic assessment. This research responds directly to the need for additional research on effective reading and writing instruction (Langer & Allington, 1992; The College Board, 2003). The preponderance of research in writing has been devoted to early writing. Less evidence is available to examine the effect of writing instruction at the sixth grade level. Writing samples from 124 sixth grade students at two elementary schools were used in this study. The two …

Examining The Lived Experiences Of Out Gay And Lesbian K-12 Educators, William Dejean Edd

Dissertations

The purpose of this study was to examine the lived experience of gay and lesbian K-12 educators who consider themselves out within the classrooms in which they teach. With gay and lesbian issues receiving increased visibility within the K-12 setting, researchers have begun to examine the experiences of gay and lesbian K-12 educators (Harbeck, 1992; Letts IV & Sears, 1999; Jennings, 1994; Kissen, 1996; Parker, 2001; Sanlo, 1999) within this context. Yet few research studies have specifically examined gay and lesbian educators who consider themselves out in the classroom in which they teach. Five gay male teachers and five lesbian …

Webquest Design Strategies: A Case Study Measuring The Effect Of The Jigsaw Method On Students’ Personal Agency Beliefs, Engagement, And Learning, James P. Frazee Edd

Dissertations

The WebQuest model continues to grow in popularity, with teachers from around the world and many teacher-educators and experts in the field of educational technology espousing its potential to extend content knowledge and promote higher level thinking. While the model is well received by teachers and students alike, most evidence of its effectiveness is anecdotal, and there is very little in the way of empirical research on the elements that make an effective WebQuest. Furthermore, rich descriptions of how students interact during a well-developed WebQuest are largely absent from the literature. In short, the WebQuest model suffers from a lack …

What Effect Does The Hampton Inn 100% Unconditional Satisfaction Guarantee Have On Customer Loyalty?, Jeffrey Alan Carlstead Edd

Dissertations

Trust has been identified as a key factor in sustaining customer loyalty in service sector industries. The Hampton Inn hotel chain attempts to promote trust and loyalty among its customers by offering a 100% unconditional satisfaction guarantee. The purpose of this study was to investigate the extent to which a specific value-enhancing feature—the 100% unconditional guarantee—is likely to influence customer loyalty. In this study, loyalty was defined in two ways: (a) the likelihood of returning to another Hampton Inn property and (b) the likelihood of returning to the particular Hampton Inn at which this study was conducted. In the study, …

Total Resource Sharing Among Collegiate And Public Libraries In The Commonwealth Of The Northern Mariana Islands: A Narrative Case Study, Jimmie L. Ellis Edd

Dissertations

Especially in difficult economic times, educational and public sector organizations are under pressure to do more with less. At times, this means consolidating organizations to avoid costly duplication. This study focused on three attempts at consolidation that occurred on the island of Saipan and the two major outer islands of the Commonwealth of the Northern Mariana Islands (CNMI). These efforts entailed total resource sharing across the collegiate and public libraries on these islands. Total resource sharing among the collegiate and public libraries in the CNMI was first envisioned in the late 1980s and early 1990s. By 1994, the concept of …

Wresting And Arresting Sense In Academe: The Complicated Discursive Structures Of Female Assistant Professors, Alana M. Nicastro Edd

Dissertations

Women in academe often become entangled in an intricate equation of sensemaking as they work to balance the professional demands of teaching, research, and service, while at the same time learning the political and moral meanings of being a scholar. Structuration theory offers avenues for closely examining communicative strategies women utilize to navigate their roles as assistant professors. Through intensive interviews with seven female assistant professors this research investigates their process of wresting and arresting sense of the complicated roles, rules, and structures in academe. Analysis of interview data reveals the multiple discourses that frame organizational practices that facilitate and …

The Relationship Between Leadership Styles And Labour Disputes In British Columbia's Public Schools, Yanping Wang Edd

Dissertations

For the last decade, adversarial relationships between teachers' associations and district administrators in the British Columbia public school system have been commonplace, frequently resulting in formal grievances and arbitration. Since dealing with these issues imposes enormous costs on both teachers' unions and school boards, this study used hierarchical regression analysis to explain why some schools have fewer grievances filed than other schools in the province. Specifically, this study used data gathered from 160 principals in the British Columbia public school system to examine the extent to which school demographics and principal leadership style helped explain variation in the rate of …

Nobody's Ever Asked Me That Before: Middle School Students Talk About Motivation To Achieve In School Contexts, Erika Daniels Edd

Dissertations

The purpose of this study was to explore whether or not a connection exists between students' school contexts and their academic and social choices by listening to the voices of first year middle school students. The intent of this study was to provide teachers with a way to reconceptualize adolescents as learners. Research suggests that there are two distinct approaches to the study of motivation. Some researchers believe that motivation can be externally enacted through exams, assessments, and other accountability measures. Other researchers believe that motivation is internally generated through the relationships students build, through their beliefs about learning, and …

The Effect Of Force Feedback On Student Reasoning About Gravity, Mass, Force And Motion, Linda Bussell Edd

Dissertations

The purpose of this study was to examine whether force feedback within a computer simulation had an effect on reasoning by fifth grade students about gravity, mass, force, and motion, concepts which can be difficult for learners to grasp. Few studies have been done on cognitive learning and haptic feedback, particularly with young learners, but there is an extensive base of literature on children's conceptions of science and a number of studies focus specifically on children's conceptions of force and motion. This case study used a computer-based paddleball simulation with guided inquiry as the primary stimulus. Within the simulation, the …

An Examination Of Teachers’ Beliefs About Critical Reading And Academic Writing, Cindi Davis Harris Edd

Dissertations

The ability to compose a well-written research paper is evidence o f a student's ability to read critically and write academically. However, evidence suggests that many college-bound high school graduates have not learned these skills. While the research literature overwhelmingly supports the notion that teachers are an important factor in students’ academic success, and that in order to be academically successful, students need to have critical reading and writing skills, there has been little research about how teachers' beliefs and knowledge about critical reading and academic writing influence instruction with regard to these skills. This naturalistic case study employed in-depth …

The Priority Of A Productive Life, C. William Pollard

C. William Pollard Papers

This speech -- delivered at the 2004 Billy Graham Evangelistic Association CEO Conference in Asheville, NC -- asks what it means to be committed Christians in the corporate world.

Empowering Marine Corps System Administrators: Taxonomy Of Training, Brian K. Hamilton

Theses and Dissertations

Organizations cannot protect the integrity, confidentiality, and availability of information in today's highly networked systems environment without ensuring that System Administrators are properly trained and meet a minimum standard that is enforced enterprise-wide. Only with this ubiquitous benchmark training, will the System Administrators roles and responsibilities become synchronous to achieving Defense in Depth in the IT realm. The goal of this research is to analyze Marine Corps training methods to identify viable solutions that will produce consistent skill sets and meet requirements set forth in mandates from DoD.