Leadership Studies Commons^™

Examining Usage And Parental Regulation Of Mobile Phones And Their Perceived Impact On Interpersonal Family Communication, Tricia Peetz-Ballweg

Communication & Leadership Dissertations and Theses

This research investigated perceptions of mobile phone usage with regard to interpersonal communication between family members, perceptions of mobile phone usage between family members and outside sources with regard to interpersonal communication between family members and perceptions of how mobile phone usage is regulated with regard to family members. It utilizes interviews of representatives from each of seven families in which a parent/guardian participated. The research studied how Communication Accommodation Theory defined by Harwood and Soliz (2006), Family Communication Patterns Theory defined by Koerner and Fitzpatrick (2006), Communication Privacy Management Theory defined by Petronio and Caughlin (2006) provides basis for …

Does Customer Service Training Influence Patient Satisfaction Scores?, Beth Holman

Theses and Graduate Projects

Competition in ambulatory health care is challenging leaders to focus their energies on increasing patient satisfaction at all levels of the patient experience. Gaining new and retaining established patients is essential to staying viable in this dynamic health care environment. A qualitative research study was conducted to determine if training staff in customer service principles would increase patient satisfaction. Patient surveys were conducted before and after training of staff. Patient comments regarding interactions with staff from the first survey determined the training materials. The second survey was conducted after the training. In the first survey,6,8% of the surveys contained dissatisfying …

Integrative Literature Review Emotional Intelligence And Its Relationship To Transformational Leadership, Katharine Ellingson

Theses and Graduate Projects

A common topic referenced in leadership books and articles is how to be an effective leader. Many of these resources suggest high emotional intelligence is related to effective leadership. In addition, they reference transformational leadership as being highly effective. The purpose of this integrative literature review is to provide an overview, critique and synthesis of past research that looks at the relationship between emotional intelligence and transformational leadership. This analysis includes thoroughly examining the existing controversies of these two theories and providing suggestions for future research so this field of study can continue to evolve and provide value to the …

Business As A Calling Of God (China), C. William Pollard

C. William Pollard Papers

In this speech at KongFok Church (China), Pollard outlines his vision of the integration of work and faith, noting how business can be seen as a calling from God.

Management As A Liberal Art (China), C. William Pollard

C. William Pollard Papers

Delivered during a business trip to China, this speech outlines Pollard's vision -- adopted from noted theorist Peter Drucker -- of management as a liberal art. In particular, he focuses on how corporate leadership cannot be oriented to simply utilitarian goals but must also consider the whole person physical, spiritual, and moral being.

What Is Your Business? (China), C. William Pollard

C. William Pollard Papers

Speaking during a 2010 trip to China, Pollard reflects on Peter Drucker's influence on his own life and thought, noting in particular Drucker's emphasis on the business leader's duty to understand employees in a holistic manner, that is, as capable of being enriched by their work.

Review Of Brooks, Stephen, Ed., Montgomery And The Battle Of Normandy: A Selection From The Diaries, Correspondence And Other Papers Of Field Marshal The Viscount Montgomery Of Alamein, January To August 1944, James V. Koch

Economics Faculty Publications

(First Paragraph) The stated goal of Montgomery and the Battle of Normandy is to "bring together the most important Bernard Montgomery documents for the period 1 January to 20 August 1944, reproduce each of the chosen documents in full and arrange them in a straightforward chronological order" (p. x). It is fair to say this volume achieves this goal, even though a batch of Montgomery documents already reproduced in full in other volumes was not included here.

The Political Personality Of U.S. President Barack Obama, Aubrey Immelman

Psychology Faculty Publications

This paper presents the results of an indirect assessment of the personality of U.S. president Barack Obama, from the conceptual perspective of personologist Theodore Millon.

Information concerning Obama was collected from biographical sources and media reports and synthesized into a personality profile using the Millon Inventory of Diagnostic Criteria (MIDC), which yields 34 normal and maladaptive personality classifications congruent with Axis II of DSM–IV.

The personality profile yielded by the MIDC was analyzed on the basis of interpretive guidelines provided in the MIDC and Millon Index of Personality Styles manuals. Obama’s primary personality patterns were found to be Ambitious/confident …

Stanley Mcchrystal, Felix Dzerzhinsky, Jérôme Kerviel: Are We All Ciphers?, Ibpp Editor

International Bulletin of Political Psychology

This article examines the fall of United States (US) Army General Stanley McChrystal, and the concepts of the self and identity.

Coco Chanel: A Transformational Leader, Tyann Severine Rolph

Theses and Graduate Projects

The focus of this case study is to examine Coco Chanel in the context of the transformational leadership model developed by James McGregor Burns. Other transformational leadership theorists' perspectives will be integrated into this analysis in order to delineate the characteristics that profile the unique leadership style of fashion designer Coco Chanel.

More specifically, this study will demonstrate how Chanel used fashion as a tool of communication to convince women worldwide of their imprisonment in physically constricting clothing designed to conform to the ideals of a male-dominated society. Chanel, as an international designer and third-wave feminist, went further through her …

The Awesome Responsibility Of Leadership (Grand Rapids, Mi), C. William Pollard

C. William Pollard Papers

Speaking at the Acton Institute (Grand Rapids, MI), Pollard contends that leadership must be person-centered and oriented to cultivating a "moral community for the development of human character."

More Important Than Results, Bert De Reyck, Zeger Degraeve

Research Collection Lee Kong Chian School Of Business

Managing only for results leads to crises, say Bert De Reyck and Zeger Degraeve. Reward people for the decisions they make, not just for the results they create.

Pro-Creativity Leadership: An Exploratory Study On The Mediating Role Of Intrinsic Motivation, Gilbert Tan, Wei Nurn Chong

Research Collection Lee Kong Chian School Of Business

Many scholars believe in the critical role leaders play in fostering creativity at the workplace (e.g. Amabile, 1998; Amabile, Conti, Coon, Lazenby, & Herron, 1996; Jung, 2000-2001; Mumford & Gustafson, 1988). Leaders have been described to occupy a boundary role position in organizations (Katz & Kahn, 1978) where they are tasked with influencing subordinate behavior in order to attain organizational goals (Fleishman, 1973; Mumford, 1986). As such, they are in the position to influence subordinate behavior considerably, including subordinates’ creative behavior. Yet to date, not much research has been done on the effect of leadership on employee creativity (Jung, 2000-2001; …

California Charter School Closures: Perspectives And Advice From Nine Former Charter School Directors, Jennifer Reiter-Cook Edd

Dissertations

Charter schools have been categorized as "everyone's reform" (Bracey, 2004); they are a type of public school, first established in 1992, that normally has fewer restrictions than most public schools and that serves a student body that, in many circumstances, has consciously opted to attend the school. Charter schools have promised high student achievement and program options that would create healthy competition in the American educational market. Currently, in California alone, there are approximately 800 active charter schools that serve more than 340,000 pupils. As we close in on nearly twenty years of charter school reform, many charter schools could …

The Awesome Responsibility Of Leadership (St. David's, Pa), C. William Pollard

C. William Pollard Papers

In this speech to the PhD students at Eastern University (St. David's, PA), Pollard contends that leadership must be person-centered and oriented to cultivating a "moral community for the development of human character."

The Awesome Responsibility Of Leadership (Darien, Ct), C. William Pollard

C. William Pollard Papers

In a speech sponsored by the New Canaan Society (Darien, CT), Pollard contends that leadership must be person-centered and oriented to cultivating a "moral community for the development of human character."

Revitalization, Reinvigoration And Motivation Of Survivors In Changed, Restructured And Downsized Organizations: A Study Of Leadership Challenges In Local Government, Ronald L. Baza Edd

Dissertations

Over the past two-plus decades, corporate mergers, government consolidations, workforce downsizings and plant closures have increased dramatically; as a consequence, millions of workers around the nation have lost their jobs. Not surprisingly, researchers have begun to focus considerable attention on downsizing, restructuring and revitalization efforts as a means for understanding organizations undergoing major transformation. Although the studies that have been conducted have dealt with a wide range of issues associated with organizational downsizing and restructuring, there is an absence of research examining mid and upper level managers' perceptions of the efficacy of their efforts to revitalize their downsized organizations and, …

Understanding Charter School Governance: A Case Study Of A Conversion Charter School Board Of Directors, David Mark Silver Phd

Dissertations

The charter school movement has been at the forefront of educational reform since the 1990s. The majority of charter school research has focused on academic achievement and issues of access, equity, and funding. Less attention has focused on charter school governance, yet evidence suggests that governance challenges represent a significant impediment to the long-term sustainability of this movement. This qualitative case study examined the operations of a board of directors in a conversion charter school. The study included observations of monthly board of directors meetings over a 16-month period (February 2008–June 2009), interviews with members of the board of directors …

Ethnography Of Communication: A Case Study Of The North Atlantic Treaty Organization, “Air Command South”, Gregory B. Long

Communication & Leadership Dissertations and Theses

This study is an ethnography of the North Atlantic Treaty Organization‟s (NATO), “Air Command South” (ACS). Using components from Dell Hymes‟ (1964) Ethnography of Communication, this five month ethnography describes the organization and the communication that occurs within ACS, a multinational and multicultural military extension of NATO. Made up of members from seventeen nations, ACS fosters a uniquely diverse environment where a mix of cultures collide within the organization to create a new organizational culture complete with communication codes, practices, norms, and routines. The review of literature covers subjects and issues that assist in understanding the issues involved in such …

Transformative Pedagogy In Conversation: The Role Of Instructor Interventions In Peer Feedback For Speech Outline Development, Michael J. Stasio

Communication & Leadership Dissertations and Theses

This study investigated the efficacy of written and oral peer feedback used as an instructional strategy to support student learning in speech outline development. One hundred seven students from a California Community College participated in a mixed-methods evaluative quasi-experimental study conducted in a two-fold process with both quantitative and qualitative measures. Existing literature on peer-centered learning has various gaps. These include four areas of uncertainty: implementation interventions, trust, self-perceived benefits, and contexts. Overall perceived learning benefits and four specific instructor intervention variables were measured in this study: (1) creation of a safe space for collaboration, (2) student training on the …

Examining The Text Messaging Habits Of Middle And High School Students And Their Perceived Impact On Language And Writing, Sally J. Mildren

Communication & Leadership Dissertations and Theses

Middle and high school students’ text messaging habits and the perceived impact on the performance in English classes at school are examined. Parents and teachers were also surveyed. Utilizing the Communication Accommodation Theory, this study also examines whether students are able to accommodate their language between the “texting” (informal) and school (formal) settings.

This study found a positive correlation between students who use text language in their school work and their ability to spell and write proper English, indicating that higher text use can have an impact on their performance at school. It was also discovered that a student’s ability …

Public Opinion In The Social Media Era: Toward A New Understanding Of The Spiral Of Silence, Daniel Lemin

Communication & Leadership Dissertations and Theses

This thesis explores the intersection of a long-standing public opinion theory – the spiral of silence – and the recent explosion in social publishing tools such as Tumblr and Twitter. It uses real-world discussion settings (including face-to-face focus groups and synchronous online discussions) in tandem with a pre-test/post-test methodology to measure opinion shifts on the topic of corn syrup and childhood nutrition/obesity. This research design is based on well-established criticisms challenging that the spiral of silence may not be fully explained by a national climate of opinion on a topic, suggesting that there are other influences on individual beliefs than …

Emotion Management In Radical Change: A Preliminary Study Of Earthquake Power Restoration, Taieb Hafsi, Xu Liang, Wenjing Lin, Kangxiong Yu, Li Yan

Research Collection Lee Kong Chian School Of Business

This paper studies leaders’ emotion capacity as a strategic response to unexpected radical changes, forced by a social and natural crisis. We propose that empathy is a critical strategic management tool enhancing management effectiveness. We also provide insights of the dynamics between decision making process and emotion management.

Latina First Year Experience: Factors That Contribute To Persistence From The First To The Second Year In Higher Education, Guadalupe Rodriguez Corona Edd

Dissertations

There is limited research that identifies the university, familial and community factors that support the persistence of Latinas in higher education from the first to second year. The research that does exist has tended to focus on how institutional programs and activities have failed to work for first-generation students. Therefore, there is a need to study the persistence of Latinas in higher education that is as focused on discovering what works as it is with documenting what is ineffective. Research that focuses on Catholic universities is especially needed since many Latinas come from Roman Catholic families and, consequently, Catholic universities …

The Lost-Boys Phenomenon: Case Studies Of San Diego High School Males, Richard Stakelum Edd

Dissertations

By most measures of success—e.g., academic Grade Point Average (GPA), graduation rates, participation in extracurricular and civic activities, and college enrollment—adolescent males are less successful than females. Young males are falling behind in reading and writing and are more likely to be involved in truancy, violence, crime, suicide, and substance abuse. While the nation mobilized to address historical gender discrimination issues for females since the 1970s, there has not been a similar effort mounted to assist adolescent males. The trends alluded to in the previous paragraph have begun to be recognized by popular-press authors. Some have begun to refer to …

Indigenous Leadership: A Talking-Circle Dialogue With Cree Leaders, Julia L. Buchanan Phd

Dissertations

The study of leadership is gaining popularity as evidenced by the increasing number of leadership development programs in both corporate and academic environments. Therefore, the way that leadership is defined becomes important. Unfortunately, the majority of literature on leadership emphasizes a Eurocentric or Western perspective. This study explored the leadership-related thinking and practices embraced by a First Nations population in Canada: nehiyawak or the Cree people. As the research evolved, the study also ended up exploring both cultural differences with respect to knowledge and knowing and the ethical issues involved with permitting non-native researchers to study native groups. The latter …

Social Capital And Economic Empowerment: A Longitudinal Analysis Of The Relationship Between Changes In The Value Of Accumulated Assets And Measures Of Social Capital Among Rural South African Women, Robert Charles Gailey Phd

Dissertations

This longitudinal study explored the relationship between household asset accumulation over time and measures of social capital among impoverished rural South African women. The study re-analyzed an existing data set from a 2001–2005 study done in eight villages in South Africa. The original study investigated the impact of a microfinance and education intervention on the prevalence of HIV/AIDS and intimate partner violence. This study re-analyzed interview responses from 739 households in the original data set and used multiple regression analysis to explore the relationship between measures of cognitive social capital (CSC) and structural social capital (SSC) and household economic welfare …

Extending Our Understanding Of Social Belonging: College Students' Use Of Technology, Psychosocial Well-Being, And Sense Of Community In University Life, Sara Kathleen Henry Phd

Dissertations

Postsecondary education marks a transitional time in the lives of young adults. During this time, traditional-aged college students confront a substantial number of developmental challenges that are extraordinarily diverse and complex (Evans, Forney, & Guido-DiBrito, 1998). Erikson's (1968) theory of psychosocial development posited that the major developmental task of early adulthood is to establish close intimate relationships. The development of mature interpersonal relationships (Chickering & Reisser, 1993) is a critical priority if students are to successfully integrate into their social worlds and persist to graduation. Early theoretical models proposed by both Spady (1970) and Tinto (1975, 1993) linked institutional commitment …

Strategic Planning: Contextual Factors That Facilitated And/Or Challenged The Implementation Of Strategic Planning In Two Nonprofit Organizations, Devadhasan Masilamony Phd

Dissertations

As the nonprofit sector continues to grow in size and importance in American society, successful organizations proactively initiate strategic planning so they can be more responsive to changing circumstances, underlying trends, and shifting demands. At times, however, organizations develop elaborate plans that are never implemented. Unfortunately, there is less systematic research about strategic planning in the nonprofit sector than in the for-profit sector and even less research documenting whether or not the plans that get developed in nonprofit organizations actually get implemented. The purpose of this qualitative study was to understand how strategic planning improves the effectiveness of two nonprofit …

Postconflict Community Development In Sierra Leone: Western, Cultural, And National Influences, Whitney Mclntyre Miller Phd

Dissertations

Sierra Leone was torn apart by a terrible eleven-year civil war. Rebel forces raped and murdered civilians, burned down crops and villages, and looted homes and community structures in a quest to overturn the long-corrupt government. Since 2002 communities have begun the process of developing toward a sustainable peace. Using grounded theory and inductive analysis, this qualitative research study conducted during the summer of 2009 examines the development efforts of two communities in the Northern provinces of Sierra Leone, Lungi and Makeni. Findings reveal that there are three influences playing a role in their development: western, cultural, and national. This …