Operations and Supply Chain Management Commons^™

Developing Tracking Compliance Standards For Inbound Freight: A Data-Driven Industry Application At O’Reilly Automotive, Jackson Endacott

Data Science Undergraduate Honors Theses

Visibility of inbound freight is critical for managing operational efficiency, yet many organizations lack standardized compliance metrics for third-party carriers to uphold, preventing them from utilizing tracking data to make data-driven decisions. During a summer internship with the Transportation Department at O’Reilly Automotive, data inconsistencies were addressed in the Transportation Management System (TMS), and that data was utilized to create tracking compliance standards for third-party carriers. Data populated from various sources within O’Reilly’s TMS was cleaned, validated, and utilized to create a Tracking Scorecard that evaluates message transmission rates, timeliness, and errors. This tool provides actionable insights to improve tracking …

The Effects Of Private Equity Ownership Of Acute Care Hospitals On Patient Experience, Abigail M. Huffman

Theses and Dissertations

In 10 years, private-equity firms' share of hospitals has grown from 2-3% to 8%.  Using data from two sources: the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient surveys and the Private Equity Stakeholder Project (PESP), I demonstrate a causal effect of private-equity ownership on patient satisfaction using difference-in-difference methods.

From Trees To Treewidth: Inventory Management In Complex Supply Chain Networks, Philippe Blaettchen, Andre Calmon, Georgina Hall, Mohit Tawarmalani

Research Collection Lee Kong Chian School Of Business

We propose an exact solution approach to the Guaranteed Service Model (GSM), one of the most widely applied models for optimizing safety stock placement in supply chain networks. Based on linear programming (LP), our approach handles any directed acyclic network and any cost function that depends on a stage's incoming and outgoing service times. It scales polynomially in the number of nodes n in the network, and exponentially in its treewidth, which quantifies how "tree-like" a network is, and can be much smaller than n. This contrasts with existing approaches, which scale exponentially in n. The proof of exactness of …

Cutting Red Tape In Research: A Business Process Improvement Approach For The Riim Collaboration Scheme, Novia Nurul Fatmawati, Arviansyah Arviansyah

International Conference on Business and Management Research (ICBMR)

Strengthening the national research and innovation ecosystem is crucial for sustainable development, with the government playing a key role through strategic funding schemes. The Research and Innovation for Advanced Indonesia (RIIM) Collaboration scheme, managed by the National Research and Innovation Agency (BRIN), is vital for fostering international research partnerships. However, its implementation faces significant challenges, including lengthy and complex business processes that lead to delays in research execution. This study aims to analyze the current (as-is) business process of the RIIM Collaboration scheme and design an optimized (to-be) process to enhance operational efficiency. This research employs a mixed-method case study …

Project Scheduling Analysis For The Overhaul Of Indramayu Steam Power Plant (Pltu), Hano Kharismantoko, Ratih Dyah Kusumastuti

International Conference on Business and Management Research (ICBMR)

This study aims to analyze time and cost efficiency in the overhaul project of PLTU Unit 2 Indramayu by applying project crashing using mixed method approach. The growing electricity demand in Indonesia and the vital role of Steam Power Plants (PLTU) require effective maintenance strategies to prevent revenue losses due to overhaul project delays. The research integrates qualitative insights from direct observation and interviews with quantitative data from project documentation. The Work Breakdown Structure (WBS) and Critical Path Method (CPM) were used to identify critical activities, followed by project crashing using linear programming approach to determine the optimal schedule and …

The Influence Of Top Management Commitment On Competitive Advantage Through Supply Chain Resilience, Supply Chain Digitalisation, And Supply Chain Responsiveness, Hotlan Siagian, Sautma Ronni Basana, Widjojo Suprapto, Zeplin Jiwa Husada Tarigan

The South East Asian Journal of Management

Research Aims: This study aims to analyse the influence of top management's commitment on competitive advantage through supply chain digitalisation, responsiveness, and resiliency.

Design/Methodology/Approach: Data were collected using a five-point Likert-scale questionnaire distributed to manufacturing practitioners with a minimum supervisory position. A total of 203 valid questionnaires were analysed. Data processing was performed using SmartPLS version 4.0 to test measurement and structural models.

Research Findings: The study results indicate that eight hypotheses are accepted and one is rejected. Top management commitment positively impacts supply chain digitalisation, responsiveness, and resilience. Furthermore, supply chain digitalisation and supply chain resilience both positively impact …

Blockchain Technology In Supply Chain, Travis Thorhaug

Honors Theses

The global supply chain has become increasingly complex and important in recent years. As businesses try to make more money, they are searching every aspect to save costs. This study aims to evaluate whether blockchain technology such as the XRP Ledger (DLT) paired with RippleNet can improve cross-border payments within a company’s supply chain. Using a qualitative research approach of analyzing current systems like SWIFT and the correspondent banking network, new technology, and present-day case studies, we can see that businesses have been experiencing an old system that is costly, slow, and inefficient. Additionally, the findings show the significant advantages …

Investigating Various Methods Of Order Picking On Efficiency And Quality Of Distribution Center Picking Operations, Mien Thi Thao Tran, Samita Rana Magar

Create@State

ABSTRACT:

Order picking is the most labor-intensive activity in warehousing, accounting for approximately 55% of total operating expenses. This study evaluates the efficiency and quality trade-offs among three primary picking methods: Single, Batch, and Zone. Conducted via an educational simulation, the study utilized a 60-SKU alphanumeric Lego inventory system where four participants executed picking cycles to measure operational lead time and quality variance.

The results demonstrated a significant correlation between picking methodology and output quality. Single Picking achieved the highest quality standards, yielding only three errors alongside the fastest completion time (4:21). Conversely, Batch Picking resulted in the lowest quality, …

Impact Of Green Supply Chain Management On Business Growth A Literature Review, Mani Megla

Create@State

Green Supply Chain Management (GSCM) has emerged as a strategic approach for integrating environmental considerations into supply chain operations. Existing studies indicate that supply chain practices such as green purchasing, reverse logistics, and supplier environmental collaboration positively influence operational and financial performance. Furthermore, green innovations such as eco-design and internal environmental management often act as mediating factors that strengthen competitive advantage. This study synthesizes global research published between 2000 and 2024 to evaluate the impact of GSCM on sustainable business growth. The findings reinforce the strategic role of GSCM in enhancing competitiveness and identifying key research gaps for future investigation.

Evaluating The Effectiveness Of Ai In Minimizing ​The Bullwhip Effect In Supply Chains​, Ngan Vo, Khang Cao, Nikita Lama

Create@State

This study evaluates the effectiveness of artificial intelligence (AI) in reducing the bullwhip effect within a simulated supply chain using the Beer Game model. Three decision-making approaches were compared: traditional human-only ordering with limited information, AI-assisted ordering using ChatGPT, and collaborative decision-making with full information sharing across supply chain tiers. Supply chain performance was evaluated over four simulation rounds using key operational metrics, including order variability, inventory levels, backorders, and customer service performance. Results indicate that traditional human decision-making led to higher order variability and stronger fluctuations due to reactive decisions and limited information visibility. AI-assisted ordering improved decision consistency …

Risk Identification Of Green Hydrogen Supply Chain In Ammonia Industry In Indonesia Using Delphi And Topsis Methods, Ananda Priatama, Sheila Tobing

Journal of Materials Exploration and Findings

The development of green hydrogen in Indonesia, while promising for supporting industrial decarbonization, remains in its early stages and faces various challenges across technical, economic, and regulatory domains. This study aims to identify and prioritize the risks linked to green hydrogen supply chain in Indonesia, particularly for applications in the ammonia industry. A set of 49 potential risk factors was initially compiled through literature review and prior studies. The Delphi method was employed with a panel of experts to validate these risks, ultimately refining the list to 27 critical risk factors. Subsequently, the Technique for Order Preference by Similarity to …

Modeling Flood-Induced Cascading Disruptions In The Indian Electronics Supply Chain Using Influence Network Analysis, Surendra Orupalli, Hiroki Sayama

Northeast Journal of Complex Systems (NEJCS)

This study investigates flood induced disruptions in the Indian electronics supply chain using influence network analysis. Monsoon floods are recurring hazards that significantly impact economic activities, logistics, and industrial productivity. This study integrates district-level rainfall data (2020 to 2025) with supply chain network models to quantify cascading failures. The methodology applies rainfall thresholds (≥ 300 mm/month) to identify flood-prone districts and constructs a stochastic influence matrix representing inter-firm dependencies. Flood propagation dynamics are modeled iteratively with a propagation coefficient (α = 0.6) and convergence threshold (ε = 10⁻⁴). The resulting disruption profiles are mapped onto company-level revenues calibrated to India-specific …

Examining Digital Transformation In Maritime Logistics: A Big Data Perspective, Jiyoon An

Atlantic Marketing Association Proceedings

No abstract provided.

The Impact Of The Covid-19 Pandemic On The Us Logistics Industry, Ahren Johnston

Atlantic Marketing Association Proceedings

No abstract provided.

Smart Compassion: Engaging Donors With Virtual Reality To Donating Cash For Disaster Relief, Hee Yoon Kwon, Koray Ozpolat, Anis Triki, James Bezjian

Atlantic Marketing Association Proceedings

No abstract provided.

Inventory Management And Radio Frequency Identification Utilization In Healthcare, Alan D. Smith

Atlantic Marketing Association Proceedings

No abstract provided.

Sustainability And Technology Aspects Of Supplier Performance, Alan D. Smith

Atlantic Marketing Association Proceedings

No abstract provided.

Operational Architecture Models As A Determinant And Framework Of Return On Equity Structure, Aydin Dibonaventura

Bryant REDay (Research and Engagement Day)

Lots of data attained within standard business practices may be seen as very significant but straightforward and many individuals fail to acknowledge the additional value that these data based strategies provide. Businesses may undergo different management structures, unique operational strategies, or complex supply chain systems from one another, but they all manage to attain ROE results within the same range at the end of each fiscal year. The Dupont financial analysis is a commonly used methodology that dissects the basic ROE value into profit margin, asset turnover, and financial leverage. These three values allow those to not only digest what …

Trucking And Road Transportation Trends In The Logistics Industry, Alan D. Smith

Atlantic Marketing Association Proceedings

No abstract provided.

Csa 2010’S Basic Metrics And Motor Carrier Profitability, Ahren Johnston

Atlantic Marketing Association Proceedings

No abstract provided.

Blockchain Technology In Managing Supply Chain Disruptions, Asit Bandyopadhayay

Atlantic Marketing Association Proceedings

No abstract provided.

The Impact Of Big Data Analytics Powered By Artificial Intelligence On Supply Chain Resilience And Corporate Social Responsibility, John Dickens, Hasan Uvet, Antonina Bauman, Sally Hiott

Atlantic Marketing Association Proceedings

No abstract provided.

Optimizing Project Management Workflows With Ai-Driven Task Automation, Kamrunnahar Happy, Ismet Anitsal, Melek Meral Anitsal

Atlantic Marketing Association Proceedings

No abstract provided.

Struggling In A Man’S World: Moderated And Mediation Model For Women To Stay In The Logistics Industry, Abdul Hafaz Ngah, Nurul Izni Kamalrulzaman, Samar Rahi, Nurul Haqimin Salleh, Jagan Jeevan, Aamir Rashid

Publications and Research

Technological advancements have transformed the nature of work, attracting more women to challenging industries such as the logistics industry. Despite this technological advancement and progress in promoting gender equality, achieving gender parity in this industry remains stagnant. Using the extended self-determination theory, this study explores new mediating and moderating variables to identify factors influencing female employee retention in the logistics industry in Malaysia. Based on a quantitative approach and purposive sampling, 278 responses were collected from women in the logistics industry through online surveys. Most direct hypotheses were supported, and significant mediation and moderation effects were found. In addition to …

From Suppliers’ Esg Performance To Corporate Bargaining Power With Customers: A Supply Chain Advantage Transmission Perspective, Minghao Du

Dissertations and Theses Collection (Open Access)

With the growing awareness of sustainable development, Environmental, Social, and Governance (ESG) practices has increasingly become a critical source for firms to meet stakeholder demands and gain new competitive advantages. In particular, under the backdrop of rising supply chain risks, stakeholder concerns are no longer confined to the ESG performance of individual firms; rather, they have expanded to encompass the entire supply chain, attaching equal importance to the ESG performance of both focal firms and their supply chain partners. With the continuous tightening of ESG regulatory requirements, customers may move beyond managing the ESG practices of first-tier suppliers to paying …

Information Sharing, Quality Management, And Firm Performance: The Mediating Role Of Supply Chain Agility, Aamir Rashid, Rizwana Rasheed, Syed Babar Ali

Publications and Research

The fashion industry’s business is becoming increasingly complicated and active. This industry is expected to be highly competitive, particularly in the retail sector. Therefore, this research aims to examine the impact of supply chain information sharing and quality management on firm performance, with supply chain agility as a mediating variable, in the Asian fashion industry. A total of 169 participants from the fashion sector in a developing country were surveyed. The proposed hypotheses were examined using a quantitative approach, employing Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS to assess and validate the measurement model. The results indicate that …

Data Tracking And Analytics Within Inventory Management: Coffee Shop And Retail Store Optimization, Mateo J. Moyon

Senior Theses

This thesis examines the application of inventory management theory in the small and medium-sized business context, with a specific focus on the food and beverage industry. Drawing on the foundational academic literature spanning from Harris’s EOQ formula in 1913 through stochastic inventory theory, ABC analysis, and just-in-time strategy, this paper establishes the mathematical and operational bases for modern inventory management practice. Although there are proven value to these frameworks, research demonstrates that small to medium sized businesses adopt inventory management systems at lower rates citing cost and implementation as barriers. This thesis argues that the emergence of low-cost inventory and …

Can Argentina Overcome The Lithium Natural Resource Curse? A Case Study Into Argentina's Institutional Framework For Lithium Supply Chain Development And Innovation, Colby Greene

Senior Theses

Through the analysis of the natural resource curse, the development of institutional frameworks in societal contexts, the nature of natural resource-based industry value chains, and value creation through institutions and value chains, all in the context of Argentina’s lithium industry, this paper finds that Argentina has failed to implement the necessary institutions and promote proper policy to promote value addition and real economic growth through the conduit of the development of the lithium industry, yet it is not actively a victim of the natural resource curse. In the hierarchical nature of mining value chains, Argentina has permitted their vast lithium …

Crafting Sustainability: Fiber Artists And The Limits Of Sustainable Production, Hallie R. Cole

Senior Theses

This research examines the role of individual fiber artists in advancing sustainability within the slow fashion movement, with particular attention to the operational decisions that shape sustainable craft practices. Scholars and practitioners acknowledge that individual fiber artists are not only key agents in sustainable production but are foundational to the existence and persistence of the slow fashion movement; however, the existing literature mainly focuses on firms or consumer behavior. Motivated by the need to fill this important research gap, this research aims to understand the decision-making of fiber artists with the goal of enhancing the progress of the Slow Fashion …

Ai Dependence And Its Impact On Human Decision-Making Quality And Supply Chain Efficiency, Jesus Salazar, Leonardo Fabbri, Axel Villegas

Posters - 2026

• Artificial Intelligence (AI) is transforming supply chain management by enabling:
  • Data-driven decision-making
  • Improved forecasting accuracy
  • Enhanced operational efficiency (Choudhary et al., 2023; Ivanov & Dolgui, 2021)
• AI applications such as predictive analytics support:
  • Inventory optimization, Logistics planning
  • Procurement decisions in real time
• However, increasing reliance on AI introduces risks:
  • Automation bias (over-trusting AI outputs)
  • Reduced human critical thinking
  • Overdependence on algorithmic recommendations (Raisch & Krakowski, 2021)
• This study examines the dual impact of AI dependence on:
  • Decision-making quality
  • Supply chain efficiency
• Objective:
  • Identify whether AI improves performance or reduces human effectiveness
  • Determine the optimal balance between AI support and human …