Operations and Supply Chain Management Commons^™

Isscm Newsletter, Fall 2023, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A ten page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

‘So What If Chatgpt Wrote It?’ Multidisciplinary Perspectives On Opportunities, Challenges, And Implications Of Generative Conversational Ai For Research, Practice, And Policy, Yogesh K. Dwivedi, Nir Kshetri, Laurie Hughes, Emma Louise Slade, Anand Jeyaraj, Arpan Kumar Kar, Abdullah M. Baabdullah, Alex Koohang, Vishnupriya Raghavan, Manju Ahuja, Hanaa Albanna, Mousa Ahmad Albashrawi, Adil S. Al-Busaidi, Janarthanan Balakrishnan, Yves Barlette, Sriparna Basu, Indranil Bose, Laurence Brooks, Dimitrios Buhalis, Lemuria Carter, Soumyadeb Chowdhury, Tom Crick, Scott W. Cunningham, Gareth H. Davies, Robert M. Davison, Rahul Dé, Denis Dennehy, Yanqing Duan, Rameshwar Dubey, Rohita Dwivedi, John S. Edwards, Carlos Flavián, Robin Gauld, Varun Grover, Mei-Chih Hu, Marjin Janssen, Paul Jones, Iris Junglas, Sangeeta Khorana, Sascha Kraus, Kai R. Larsen, Paul Latreille, Sven Laumer, F. Tegwen Malik, Abbas Mardani, Marcello Mariani, Sunil Mithas, Emmanuel Mogaji, Jeretta Horn Nord, Siobhan O'Connor, Fevzi Okumus, Margherita Pagani, Neeraj Pandey, Savvas Papagiannidis, Ilias O. Pappas, Nishith Pathak, Jan Pries-Heje, Ramakrishnan Raman, Nripendra P. Rana, Sven-Volker Rehm, Samuel Riberiro-Navarrete, Alexander Richter, Frantz Rowe, Suprateek Sarker, Bernd Carsten Stahl, Manoj Kumar Tiwari, Wil Van Der Aalst, Viswanath Venkatesh, Giampaolo Viglia, Michael Wade, Paul Walton, Jochen Wirtz, Ryan Wright

ISSCM Faculty Publications

Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impacts for organizations, society, and individuals. Offering multi-disciplinary insight into some of these, this article brings together 43 contributions from experts in fields such as computer science, marketing, information systems, education, policy, hospitality and tourism, management, publishing, and nursing. The contributors acknowledge ChatGPT’s capabilities to enhance productivity and suggest that it is …

Clarifying The Role Of E-Government Trust In E-Government Success Models: A Meta-Analytic Structural Equation Modeling Approach, Apeksha Hooda, Parul Gupta, Anand Jeyaraj, Yogesh K. Dwivedi

ISSCM Faculty Publications

E-government implementation success is of critical importance for nations. Prior information systems (IS) success models emphasize the effects of information quality, service quality, system quality, and user satisfaction but do not consider e-government trust. This study incorporates e-government trust into the IS success model and empirically tests the model on empirical findings reported in 67 prior studies using meta-analysis methods and structural equation modeling. Our analysis shows that: a) information quality, service quality, system quality, and user satisfaction influence e-government trust, and b) system use mediates the effect of e-government trust on intention to use e-government systems in the future.

Isscm Newsletter, Spring 2023, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A nine page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm Newsletter, Fall 2022, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

An eight page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm Newsletter, Spring 2022, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A six page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm Newsletter, December, 2021, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A three page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

A Meta-Analytic Structural Equation Model For Understanding Social Commerce Adoption, Anand Jeyaraj, Yogesh K. Dwivedi, Elvira Ismagilova, Prianka Sarker, Yassine Jadil, Laurie Hughes

ISSCM Faculty Publications

Social commerce (s-commerce) has gained prominence with advances in social media and social networking technologies over the last decade. Prior research has employed diverse theoretical perspectives to understand and explain consumer behavior within s-commerce but has also produced inconsistent results. This study integrates different theoretical perspectives including trust, social support, and social presence. The research portrays an integrated research model involving factors that impact behavioral intention and use behavior of s-commerce consumers whilst synthesizing prior empirical findings. A meta-analytic structural equation modeling (MASEM) method was used to synthesize 189 findings reported in 68 s-commerce studies and to analyze the structural …

Non-Communicable Diseases And Social Media: A Heart Disease Symptoms Application, Ashwin Kumar Thandapani Kumarasamy, Daniel Asamoah, Ramesh Sharda

ISSCM Faculty Publications

Social media platforms have become ubiquitous and allow users to share information in real-time. Our study uses data analytics as an approach to explore non-communicable diseases on social media platforms and to identify trends and patterns of related disease symptoms. Exploring epidemiological patterns of non-communicable diseases is vital given that they have become prevalent in low income communities, accounting for about 38 million deaths worldwide.

We collected data related to multiple disease conditions from the Twitter microblogging platform and zoomed into symptoms related to heart diseases. As part of our analyses, we focused on the mechanism and trends of disease …

Embedding Robotic Process Automation Into Process Management: Case Study Of Using Taskt, Anand Jeyaraj, Vikram Sethi

ISSCM Faculty Publications

XYZ Company routinely faced penalties imposed by the United States Internal Revenue Service (IRS) for non-compliance in depositing federal withholding taxes related to the managed benefits plans for its clients. Since the rules for depositing the federal taxes were complex and differed between the benefits plans, it was common for XYZ Company to accrue penalties imposed by the IRS. Desiring to eliminate penalties by complying 100% with the IRS guidelines, XYZ Company considered various solutions. Finally, XYZ Company implemented a Robotic Process Automation (RPA) solution using the open source tool—taskt—to achieve 100% compliance in depositing federal withholding taxes and eliminate …

A Model Construction For Investigating The Impact Of Enterprise Social Media Affordances On Employees’ Perceived Creativity, Yuan Sun, Chunli Wang, Anand Jeyaraj, Kun Nie

ISSCM Faculty Publications

Enterprise social media (ESM) is increasingly applied in modern enterprises to promote knowledge sharing and social interactions among employees, and has an important potential for enhancing employees’ creativity. However, it is still unclear whether ESM can help boost employee creativity, and the technical design factors that cast ESM as a creativity support system needs investigation. To fill this research gap, this study constructs a research model based on the affordance lens to examine the influences of association and visibility affordances of ESM on employees’ perception of creativity. The moderating role of job autonomy in the relationship between ESM affordances and …

Isscm Newsletter, June 5, 2019, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A three page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Re-Examining The Unified Theory Of Acceptance And Use Of Technology (Utaut): Towards A Revised Theoretical Model, Anand Jeyaraj, Yogesh K. Dwivedi, Nripendra P. Rana, Marc Clement, Michael D. Williams

ISSCM Faculty Publications

Based on a critical review of the Unified Theory of Acceptance and Use of Technology (UTAUT), this study first formalized an alternative theoretical model for explaining the acceptance and use of information system (IS) and information technology (IT) innovations. The revised theoretical model was then empirically examined using a combination of meta-analysis and structural equation modelling (MASEM) techniques. The meta-analysis was based on 1600 observations on 21 relationships coded from 162 prior studies on IS/IT acceptance and use. The SEM analysis showed that attitude: was central to behavioural intentions and usage behaviours, partially mediated the effects of exogenous constructs on …

Isscm Newsletter, December 1, 2018, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A nine page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm Alumni Newsletter, November 29, 2018, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A ten page alumni newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm Alumni Newsletter, October 12, 2018, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A nine page alumni newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm Alumni Newsletter, Summer 2018, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A nine page alumni newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm Newsletter, Vol. 25, May 3, 2018, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A thirteen page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm Newsletter, Vol. 24, March 16, 2018, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A fourteen page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm Newsletter, Vol. 23, January 31, 2018, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A thirteen page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Big Data And The Commoditization Of Analytics: Engaging First-Year Business Students With Analytics, Amir Hassan Zadeh, Shu Schiller, Kevin Duffy, Jonathan Williams

ISSCM Faculty Publications

The age of data analytics requires "data scientists” across a wide range of business disciplines with deep knowledge of how to manage and analyze vast amounts of data to support decision-making. As a result, new analytical tools are being taught in the Management Information Systems (MIS) or business analytics (BA) programs to foster students’ development of this critical competency. Three waves of analytics tools are considered froman experiential perspective including how to introduce analytics to first-year business students using an advanced data analytics software package with multiple techniques and data flow interface. SAS Enterprise Miner is used to teach technical …

Isscm Newsletter, Vol. 22, December 19, 2017, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A nine page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Enabling Context-Based Learning With Kportal Webspace Technology, Anand Jeyaraj, Vijay Sethi, Vikram Sethi, Kevin P. Duffy, Berkwood M. Farmer

ISSCM Faculty Publications

Recognizing the importance of context-based learning and the general lack of technology applications in the design and development of the ideal and formal curricula, this paper describes an experimental system at a large public university. The authors describe the creation of a contextual environment for introducing concepts related to information security to undergraduate business students using the KPortal (Knowledge Portals) webspace technology that supports dynamic content gathered from various sources automatically. The KPortal webspace rated highly on the various attributes of effective contexts and the characteristics of technologies that enable context-based learning. The flexibility provided by the webspace permitted the …

Department Of Information Systems & Supply Chain Management Profile, Raj Soin College Of Business, Wright State University

ISSCM Annual Reports

A three page profile of the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm Newsletter, Vol. 21, November 17, 2017, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A nineteen page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Isscm, M.S. In Logistics & Scm Cohort, Fall 2017, Raj Soin College Of Business, Wright State University

ISSCM Master Cohort Posters

Poster of the Fall 2017 Cohort from the Master of Science in Logistics and Supply Chain Management Program.

Isscm, Master Of I.S. Cohort, Fall 2017, Raj Soin College Of Business, Wright State University

ISSCM Master Cohort Posters

Poster of the 2017 Cohort from the Master of Information Systems Program.

Isscm Newsletter, Volume 20, September 22, 2017, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A seventeen page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.

Impact Of A Kpi-Driven Shared Service Dynamic Fee Model, Jeffrey Dice

Master of Science in Logistics & Supply Chain Management Capstone Executive Summaries and Projects

This study will focus on the impact of a KPI-driven shared service dynamic fee model on shared office solution (SOS) shared service group within the majority shareholder’s organization. Once tested and proven, the conceptual model can be expanded across all shared service groups including being applied against the historical fee model. Although the KPIs will vary between shared service departments, the conceptual design should hold true across the organization.

Improved Customer Return Process, Cassandra Harrell

Master of Science in Logistics & Supply Chain Management Capstone Executive Summaries and Projects

The purpose of the project was to analyze the return process of product throughout DLA Land and Maritime over the past two years, determining why the current process does not reverse the funds paid to the customer for transportation and misc. handling fees for unserviceable material.