Operations and Supply Chain Management Commons^™

Managing Project Uncertainty: From Variation To Chaos, Arnoud De Meyer, Christoph H. Loch, Michael T. Pich

Research Collection Lee Kong Chian School Of Business

The article cites a study finding that accurately gauging the degree of uncertainty inherent in the projects can help project managers quickly adapt to it. Researchers studied 16 projects in areas including personal-computer development, telecommunications, Internet startups, pharmaceutical development, iron-ore processing, airship development, and building construction, to examine risk management and project outcomes. They found that most managers failed to recognize that there are different types of uncertainty, each requiring a different management approach. This paper explores uncertainty-based management, which derives planning, monitoring and management style from an uncertainty profile comprising four types of uncertainty: variation, foreseen uncertainty, unforeseen uncertainty, …

Trends In The Transportation Of Goods In The U.S., James S. Keebler

Journal of Transportation Management

This article describes the development and growth of various modes of transportation in the United States and recent trends in the length, size and value of domestic shipments. Changes in the transportation of goods in the United States are being driven largely by four factors—the shift toward a digital economy, the growth of third-party logistics providers, globalism, and the application of new technologies. Finally, this paper looks at emerging forms of supply chain integration and operation.

Developing The Buyer-Friendly Transportation Salesperson: An Empirical Analysis Of The Most Important Seller Traits And Behaviors From The Transportation Buyer’S Perspective, Charles E. Pettijohn, R Stephen Parker, John L. Kent

Journal of Transportation Management

The research reported in this manuscript provides several insights regarding the specific behaviors and traits of transportation salespersons as sought by a sample of shippers. Shippers in both manufacturing and non-manufacturing industries were asked to evaluate the importance of 30 potential salesperson characteristics. Overall, dependability, ethical conduct, honesty, provision of regular service, and solution selling were ranked as the most important (“must have”) characteristics. In addition to the overall rankings, t-tests were used to compare the manufacturing and non-manufacturing groups and ANOVA tests were used to compare the responses of shippers which were grouped by number of contacts from salespersons.

Short-Line Railroad Managers Discuss Class I Railroads, James C. Johnson, Diane J. Mcclure, Kenneth C. Schneider, Donald F. Wood

Journal of Transportation Management

Managers/owners of short-line railroads were queried about three issues: (1) How would you describe your company’s business relationship with the Class I railroad(s) with which you interchange traffic; (2) Do you believe that mergers between Class I railroads have been good or bad for short-line railroads; and (3) Besides merger activity, what do you believe will be the most important trend for Class I railroads in the next 10 years?

Examining Sources Of Driver Turnover From A Managerial Perspective, Hokey Min

Journal of Transportation Management

There is growing concern about the declining profitability of the U. S. trucking industry. Such concerns often stem from the increased difficulty of recruiting and retaining qualified drivers. In fact, the trucking industry has been hit hard by shortages of qualified truck drivers over the last two decades. To cope with this chronic problem, trucking firms have attempted to formulate various driver recruitment and retention strategies that include pay raises, bonuses, equipment improvement, and adjustments in working hours. This article provides trucking firms with the means to implement a more effective driver recruitment and retention strategy by examining sources of …

Liberalization Of International Air Transportation Markets: The Effect Of Terrorism On Market Trends, Dawna L. Rhoades

Journal of Transportation Management

Since the United States deregulated its airline industry with the Airline Deregulation Act of 1978, the international air transport industry has been on a path toward market liberalization. Market changes have included entry, capacity, and pricing freedom as well as increased levels of foreign ownership. The recent terrorist acts of September 11, 2001 have the potential to alter, if not reverse this course. This paper examines the forces fueling the trend toward liberalization and analyzes the impact of recent events on the future prospects of open aviation markets.

Solving The Pickup And Delivery Problem With Time Windows Using "Squeaky Wheel" Optimization With Local Search, Hongping Lim, Andrew Lim, Brian Rodrigues

Research Collection Lee Kong Chian School Of Business

The Pickup and Delivery Problem with Time Windows (PDPTW) is an important problem in fleet planning where decisions can involve not only dispatching company fleets but also the selection of carriers on certain routes. In this problem, vehicles travel to a variety of locations to deliver or pick up goods and to provide services. The increasing costs for additional vehicles motivate managers to optimize fleet usage. Managers also seek to achieve economical use of fuel, maintenance and overtime costs by minimizing travel distance and duration. As such, PDPTW impacts the interface of supplier-customer relationship management in the supply chain process …

On Uncertainty, Ambiguity, And Complexity In Project Management, Michael T. Pich, Christoph H. Loch, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

This article develops a model of a project as a payoff function that depends on the state of the world and the choice of a sequence of actions. A causal mapping, which may be incompletely known by the project team, represents the impact of possible actions on the states of the world. An underlying probability space represents available information about the state of the world. Interactions among actions and states of the world determine the complexity of the payoff function. Activities are endogenous, in that they are the result of a policy that maximizes the expected project payoff.

A key …

Exchanging Preliminary Information In Concurrent Engineering: Alternative Coordination Strategies, Christian Terwiesch, Christoph H. Loch, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

Successful application of concurrent development processes (concurrent engineering) requires tight coordination. To speed development, tasks often proceed in parallel by relying on preliminary information from other tasks, information that has not yet been finalized. This frequently causes substantial rework using as much as 50% of total engineering capacity. Previous studies have either described coordination as a complex social process, or have focused on the frequency, but not the content, of information exchanges. Through extensive fieldwork in a high-end German automotive manufacturer, we develop a framework of preliminary information that distinguishes information precision and information stability. Information precision refers to the …

Combining Two Heuristics To Solve A Supply Chain Optimization Problem, Hoong Chuin Lau, Yuyue Song

Research Collection School Of Computing and Information Systems

In this paper, we consider a real-life supply chain optimization problem concerned with supplying a product from multiple warehouses to multiple geographically dispersed retailers. Each retailer faces a deterministic and period-dependent demand over some finite planning horizon. The demand of each retailer is satisfied by the supply from some predetermined warehouse through a fleet of vehicles which are only available within certain time windows at each period. Our goal is to identify a combined inventory and routing schedule such that the system-wide total cost over the planning horizon is minimised. This problem in essence is an amalgamation of two classical …

A Group Theoretic Tabu Search Methodology For Solving The Theater Distribution Vehicle Routing And Scheduling Problem, John R. Crino

Theses and Dissertations

The application of Group Theory to Tabu Search is a new and exciting field of research. This dissertation applies and extends some of Colletti's (1999) seminal work in group theory and metaheuristics in order to solve the theater distribution vehicle routing and scheduling problem (TDVRSP). This research produced a robust, efficient, effective and flexible generalized theater distribution model that prescribes the routing and scheduling of multi-modal theater transportation assets to provide economically efficient time definite delivery of cargo to customers. In doing so, advances are provided in the field of group theoretic tabu search and its application to difficult combinatorial …

Extension Made Easier : A Workshop Presenting Two Planning Frameworks For Better Extension Outcomes, Colin Holt, Jenny Crisp

All other publications

No abstract provided.

The Impact Of Lumper Costs, Empty Miles, And Shipment Size On The Profitability Of Motor Carriers: A Case Study, Hokey Min

Journal of Transportation Management

The passage of landmark deregulatory reforms in the Motor Carrier of Act of 1980 has constantly pressured the U.S. trucking industry to reduce transportation costs. Thanks to such pressure, total logistics costs have declined from 16.5% in 1980 to 10.1% of gross domestic product (GDP) in 2000. In particular, transportation costs have fallen from 7.6% to 5.9% of GDP in 2000. Transportation cost savings definitely benefit shippers, while jeopardizing the viability of carriers. To help transportation carriers cope with enormous cost pressure, this paper examines the impact that “lumper” costs, empty miles, and shipment size have on the very competitive …

Where Have All The On-Line Grocers Gone? Lessons Learned From The Demise Of On-Line Grocers, M Theodore Farris Ii, Phil Wilson

Journal of Transportation Management

The grocery concept has evolved over many years to drive cost out of the process. Grocery margins are very thin, typically ranging from 1% to 1 1/2 % such that the grocery business continues to look for innovative ways to take cost out of the process. Ordering groceries on the Internet was initially thought to be a very promising new opportunity. So what happened to on-line grocers? This paper considers what went right and what went wrong for the on-line grocers and uncovers a few logistics lessons along the way.

The Case For U.S. High Speed Rail, Drew Stapleton, Melissa Cooley, Darlene Goehner, Daoud Jandal

Journal of Transportation Management

High-speed rail is a form of self-guided ground transportation, which utilizes steel-wheels or magnetic levitation (i.e., Maglev) and can travel in excess of 200 miles per hour. High-speed ground transportation (i.e., HSGT) has been widely used in Europe and Asia, but the debate continues over the usefulness of high-speed rail in the United States. Several metropolitan areas in the United States have been identified as corridors that would benefit from HSGT. High speed rail can offer an alternative or a compliment to over-the-road and air transportation. Initial investment cost for this mode of transportation are high, but other factors such …

An Analysis Of Intermodal Transport Carrier Selection Criteria For Pacific-Rim Imports To New England, Shashi N. Kumar, Vijay Rajan

Journal of Transportation Management

The introduction of double stack rail services opened up a variety of transportation options for shippers located in the North Eastern parts of the U.S. The availability of transcontinental double stack service from the Canadian West Coast has increased this option even further particularly because of a recent new service introduced by a small U.S. railroad company. The paper uses Analytical Hierarchy Process (AHP) methodology to provide a decision-making framework for the intermodal choices of shippers located in the region suitable for duplication elsewhere where similar options exist.

An Examination Of The Impacts Of Transportation Management Systems, Stephen M. Rutner, Brian J. Gibson

Journal of Transportation Management

There is a great deal of research regarding Supply Chain Management (SCM) and Logistics Information Systems (LIS). However, there has not been a recent examination of the current state ofTransportation Management Systems (TMS). This article provides an overview of the previous research and examines the current state of TMS and the relationships between these systems and other information systems in general. The results of over twenty years of LIS and TMS data are presented to highlight potential information gaps and significant relationships between TMS and other functions.

The Development Of An Enterprise Supply Chain Model For Naval Warship Construction, Rex A. Wallen

Computational Modeling & Simulation Engineering Theses & Dissertations

The utilization of computer simulation in the shipbuilding industry is not a new concept and many shipyards in the US and around the world are using simulation tools in a variety of ways with various levels of success. In other industries, computer simulation has proven itself as a powerful tool for reducing non-value added activities and promises to become more prominent in its use as a resource management tool. Its use in the manufacturing of outfitting components in the construction of Naval warships has had limited success due mainly to the inherent nature of ship construction, especially shipyards engaged in …

A Large Scale Integer Linear Program As A Decision Support Tool For Force Mix Selection, Craig A. Punches

Theses and Dissertations

Recently, organizations have been modifying performance appraisal systems to collect data from multiple sources to guide the development of supervisors. Upward feedback programs focus on development rather than appraisal by supplementing traditional downward feedback with subordinate feedback. The upward feedback instrument developed in this study was designed to measure effective leadership behaviors utilizing an existing five-dimension leadership taxonomy and a new dimension that represents creating a fun workplace. The developed instrument and a proven commercial instrument utilizing the same theoretical framework were administered to samples of N = 391 and N = 417 respectively, and tested for reliability and validity. …

Interim Brigade Combat Team (Ibct) Munitions Distribution Study, Todd S. Bertulis

Theses and Dissertations

This research sought to describe an alternative way for calculating expected back order (EBO) for reparable inventory systems. The high costs associated with reparable items management, together with its importance for system's availability, make the assessment of back orders of great importance in supporting decisions of what-to-buy and where-to-locate those items. Starting at the point that existing models (METRIC, MOD-METRIC, and VARIMETRIC) rely on some assumptions that often cannot be met in real life, the proposed method (called P-METRIC), which is a mix of simulation and mathematical analytical model, relaxes assumptions about Demand, Time to Repair (TTR), and Ordering & …

Advanced Planning And Scheduling In The United States Air Force Depot-Level Maintenance, Shenn-Rong Shyong

Theses and Dissertations

In the post cold war environment, the rapid deployment of combat capability is critical. Deployment lift capability is limited, however, so the real-time selection of the optimal combat asset mix that balances capability provided and sustainment required has become paramount. In this model, the value of a force mix is determined by the sum of the individual weapon system "suitabilities" against their assigned missions. The value is constrained by the numerical limits on the items required to create and support the force mix, and the lift required to move these items. The research considered heuristic and complete enumeration methods against …

Process Mapping A Diminishing Manufacturing Sources And Materiel Shortages Reactive Management Strategy: A Case Study, Robert E. Overstreet

Theses and Dissertations

In order to handle its obligations, the Brazilian Ministry of Defense (MoD) will need an information system capable of managing logistics information from all military services. A project to develop an integrated information system to fit the requirements of different, but connected, organizations has inherent challenges. Differences in the organizational structures, cultures and political aspects, are key issues to be observed before the development to assure the project's success. The same is applicable when trying to adapt an already existing information system to fill the needs of another organization. In the new organization, it is mandatory to assess the feasibility …

Improving Performance Analysis Of The Distribution Segment Of The Air Force Logistics Pipeline, Heinz H. Huester

Theses and Dissertations

The Army of the future will need to be able to quickly respond to a full spectrum of conflict-from stability and support operations to major theater wars. Today, military leaders have limited options when reacting to the wide range of current threats existing in our world. The nation needs ground combat units that can deploy very rapidly to stabilize a hostile area while possessing combat capabilities able to terminate a threat if necessary. The Army's answer to this requirement is the Interim Brigade Combat Team (IBCT). This study employs an Arena 5.0 discrete-event simulation model to explore the capabilities of …

Development Of A Method For Assessing The Organizational, Cultural, And Political Considerations Affecting The Insertion Of Siloms Into The Mod, Samir Mustafa

Theses and Dissertations

United States Air Force Special Operations Command (AFSOC) has a minimal number of aircraft at its disposal. As a result, the aircraft are considered high demand, low-density (small number in Air Force inventory) weapon systems. Any chance to increase aircraft availability would greatly enhance the capability of AFSOC. Isochronal maintenance (ISO) conducted once every 365 days (per AFI for C-130 aircraft) provides the best opportunity to increase aircraft availability by improving the scheduling of tasks and accurately estimating the inspection duration. Scheduled maintenance portrays the characteristics of projects, therefore, this theses proposed that Critical Chain (CC) scheduling, a project management …

Offsets In International Weapons Acquisitions: The Turkish Experience, Ahmet Ilbas

Theses and Dissertations

Agile Combat Support is focused on providing fast, flexible, responsive, and reliable support as the foundation of all Air Force operations. Combined with the current Air Force focus on ensuring Time Definite Delivery (TDD) and reducing Customer Wait Time (CWT), this new mind-set will place ever-increasing emphasis on supply chain performance as a determining factor in overall campaign effectiveness of future conflicts. An improved methodology for the systematic performance analysis of the distribution segment of the logistics pipeline may aid AFMC transportation personnel (AFMC/LSO) in the quick identification of system bottlenecks, identification of root causes of performance shortfalls, and the …

Comparative Analysis Of Leasing Versus Buying General Purpose Vehicles (Sedan) In The Korean Air Force, Jung J. Kim

Theses and Dissertations

Elmendorf Air Force Base (AFB) is one of the two key ERS airfields for the Pacific Theater. The condition of en route airfields has recently come to the attention of the DoD and the GAO. Delays at these airfields may cause personnel and equipment to arrive late in theater. Fuel systems at Elmendorf AFB are currently being improved, but the GAO questions whether these improvements will help the throughput. As well as being an en route airfield, Elmendorf is also an important Interim Brigade Combat Team (IBCT) APOE for Fort Richardson. The IBCT is designed to operate in small-scale contingency …

Use Of Critical Chain Scheduling To Increase Aircraft Availability, Daniel D. Mattioda

Theses and Dissertations

This study addresses the operation and support cost differences between the TUAF C-130E & C-130B, and the USAF C-130J aircraft. The TUAF C-130s have been being used for more than 30 years and changing world situations give armed forces different roles, and Turkey participates in all peacekeeping missions that are assigned by NATO (North Atlantic Treaty Organization) and the United Nations. While performing these roles, the importance of air mobility and the importance of reliability became widely appreciated. Moreover, the coming retiring age of the existing C-130s in the TUAF forced the TUAF to look for ways to improve its …

An Optimization Of The Hub-And-Spoke Distribution Network In United States European Command, Joseph B. Skipper

Theses and Dissertations

The development of Expeditionary Aerospace Force (EAF) operations requires rethinking of many Air Force functions. A Logistics Transformation Team, comprising Air Force and KPMG Consulting Incorporation personnel, is leading much of this transformation work. The very first step of the transformation initiatives is demand planning, which is the process of translating the war fighter's needs into executable logistics support plans and schedules. One important area that the demand planning focuses on is engine maintenance. This sub-mission is assigned to the F101 Engine Pathfinder Team, which is responsible for increasing the availability of the F101 engine. As part of the F101 …

Modeling Aerospace Ground Equipment (Age) Usage In Military Environments, Ilhan Kaya

Theses and Dissertations

There is a wide array of multi-attribute decision analysis methods and associated sensitivity analysis procedures in the literature. However, there is no detailed discussion of sensitivity analysis methods solely relating to additive hierarchical value models. The currently available methodology in the literature is unsophisticated and can be hard to implement into complex models. The methodology proposed in this research builds mathematical foundations for a robust sensitivity analysis approach and extends the current methodology to a more powerful form. The new methodology is easy to implement into complex hierarchical value models and gives flexible and dynamic capabilities to decision makers during …

Chrysler Leverages Its Suppliers' Improvement Suggestions, Janet L. Hartley, Bertie M. Greer, Seungwood Park

Management Faculty Publications

We examined Chrysler's SCORE (supplier cost reduction effort) supplier-suggestion process from the perspectives of Chrysler and its suppliers. Chrysler used SCORE to save over $2 billion and to build collaborative relationships with its suppliers. In our study, we observed four elements in Chrysler and its suppliers' organizations that contributed to SCORE'S success: (1) designating a process champion, (2) engaging suppliers in the process, (3) motivating em ployees, and (4) facilitating evaluation and implementation. Companies designing a supplier suggestion process should consider ways to reduce delays during evaluation, to minimize the number of low value suggestions, and to involve the entire …