Operations and Supply Chain Management Commons^™

Learning The Trade-Off: Simulation-Based Sustainability Education In Marketing, Roisin Vize

Case studies: Digital Education

Digital transformation is reshaping higher education, yet gamified business simulations remain among its most widely used and least examined tools. This case study reports on the use of the HUBRO Sustainable Marketing Simulation, a Sage resource, in Marketing 1, a core first-year undergraduate module at TU Dublin. Sustainability in business education is typically reserved for final-year, postgraduate or elective modules. This intervention instead embedded Environmental, Social and Governance (ESG) principles and balancing the triple bottom line from the first year of a four-year degree. Across two cohorts, 51 teams of three to four students ran a fictional jetpack venture over …

Pause For Thought – Exploring Ai Error In The Assessment Of Industrial Sustainability Reports, Jake Mooney, Colm Tormey, Cillian Gleeson, Shane Hoban, Dylan Kirby, Christine Nangle

SURE Journal: Science Undergraduate Research Experience Journal

No abstract provided.

Effective Lab Management Using Netsupport School, Rodger Faherty

Case studies: Digital Education

NetSupport School is a comprehensive computer lab management software system designed to enhance the teaching and learning experiences. It offers a range of features including screen monitoring, screen sharing, web filtering, real-time instruction, and assessment tools. Lecturers can monitor student activity, control access to websites and applications, and provide remote assistance. Prior to implementation and use of NetSupport School students could be distracted and not pay full attention during software demonstrations that were delivered via lecture podium and projector. With NetSupport lecturers can effectively control and communicate with connected student desktops. This allows for a high degree of collaboration, feedback …

Britain’S Tea Shortage Scare A Sign Of Trouble Brewing, Nikolaos Valantasis Kanellos, Sarah Schiffling

Articles

The Red Sea supply chain crisis has exposed glaring weaknesses in global transport that pose big questions about how our economy will work moving forward.

Supply Chain Success Depends On Workers, Sarah Schiffling, Nikolaos Valantasis Kanellos

Articles

2022 proved to be a difficult year for the people side of supply chains and the global transport networks that support them. Labour shortages and labour disputes put further pressure on systems that were already struggling with the fallout from the Covid-19 pandemic, the war in Ukraine, and the impact of climate change. Amid high levels of inflation, workers around the world have been striking for better pay and conditions, in areas as different as healthcare, waste management, and teaching. For example, 2022 saw port related strikes quadrupling in comparison to the previous year.

Portwest’S Future Strategy: Fashionising Workwear – Threading The Needle, Fiachra Coll, Damian O'Reilly

Case Studies

Portwest- should they further pursue the leisurewear / workwear market or should they focus on expanding the current range?

Portwest is a global manufacturer and innovator of workwear, safetywear and Personal protective equipment (PPE) and one of the fastest growing workwear companies in the world. Recently, the company launched an “Inspired Workwear” collection targeting the leisurewear/workwear market. It is a departure from their traditional markets where their acquisition strategy has seen Portwest rapidly gain market share. Management are concerned that this new departure may take resources from the core business of Workwear and dilute key resources.

Exspectare: A Digital String, Arjen Van Klink Dr, Johan Reijenga

Case Studies

The pandemic and labour market shortages in the Dutch healthcare sector have demanded much attention from managers. In many ways the situation has resulted in enormous challenges and dilemmas for everyone working in the healthcare sector, whether as a carer or board member. Healthcare institutions deal with regulations, complicated financial accountability, and social issues. It is not always easy to get recognition for how much the sector serves society. Henk is almost 59 years old and has been working with heart and soul in the sector for Nursing and Care Homes & Homecare (VVT) for decades. The last six years …

Florensis: More Catholic Than The Pope?, Gerard Van Der Star, Arjen Van Klink, Florensis

Case Studies

The beauty of a family business is that it always keeps an eye on the continuity of the business. For a family business nothing is more important than long-term continuity and harmony. A good balance between family and business interests is essential24. In any case, the focus is on the long term25. How can Florensis ensure that the fifth and sixth generations and the numerous employees can still enjoy the benefits of this beautiful company. The Calvinist and Christian roots of Florensis ensured from the outset that the human factor was central and key. Without this people orientation quality production …

An Evaluation Of Ireland’S Sustainable Freight Transport Policy, Xu Zhang, Eoin Plant, Nikolaos Valantasis Kanellos

Articles

Background: The Irish government has put forth sustainable transport policy measures, yet the emphasis is mainly on the active travel and sustainable mobility for passenger transport. Contrariwise, freight transport has not received equal consideration in policy measures, regulatory frameworks, and support schemes towards the low-carbon transition. This study seeks to address this imbalance. Methods: The paper proposes an adaptation of the ASI framework for freight transport and assesses the applicability of a number of international sustainable transport measures based on their potential sustainability impact if adopted in Ireland. The research applied a Policy Delphi Method to a heterogeneous …

Capturing Sustainability Goals In City Logistics: A Delphi Approach To Develop Sustainability Indicators, Xu Zhang, Eoin Plant, Nikolaos Valantasis Kanellos

Conference Papers

Purpose of this paper: ‘Sustainability’ as a phenomenon is difficult to define and sense (Meadows,1998). Sustainable city logistics is a concept with many subjective interpretations by different actors in the urban freight transport ecosystem (Behrends et al., 2008). Developing useful metrics to measure sustainability performance and impact in city logistics is challenging as there are many uncertainties and multiple stakeholders’ interests to consider. Selecting the indicators is also a complicated task because of the numerous variables used in literature and the variety of KPIs reported by logistics companies in their sustainability reports.

Extant research studies have proposed different frameworks …

Determinants For The Uptake Of Alternatively Fuelled Hgvs: Towards A Maturity Framework, Nikolaos Valantasis Kanellos, Xu Zhang

Conference Papers

Purpose of this paper: Alternatively fuelled vehicles (AFVs) have received increasing attention from policy makers and industry practitioners because they are perceived as a silver bullet for decarbonising freight transport (Mohammed et al., 2020; ITF 2021). However, the uptake rate of AFVs by heavy goods vehicle (HGV) freight operators in Europe remains low. With 97.8% of all trucks in the EU running on diesel, only 0.04% of trucks are zero-emission vehicles (ACEA, 2021). Price, technology maturity, infrastructure, and government policy support are factors examined by freight transport operators who consider the switch to AFVs as a low-carbon option (Mohammed et …

Northern Sea Route As An Emerging Option For Global Transport Networks: A Policy Perspective, Stavros Karamperidis, Nikolaos Valantasis Kanellos

Articles

The Northern Sea Route (NSR) is an emerging alternative route to the Suez Canal; however, inconclusive research exists on its benefits and viability. This paper uses a two-stage Delphi approach to collect qualitative data from experts, on what actions Nordic countries[1] can undertake to prepare themselves to enter NSR and capture potential benefits deriving from trading in global transport networks. By conceptually developing a framework based on First Movers Advantage (FMA) and Dynamic Capabilities Theory (DCT), this paper empirically identifies a path to develop capabilities that could allow stakeholders to reduce logistics costs through collaborations in NSR. Our paper …

Dark Side Of Black Friday: The Major Drawbacks With This Shopping Bonanza, Sarah Schiffling, Nikolaos Valantasis Kanellos

Articles

Black Friday is upon us again. It’s one of the biggest shopping events of the year, although there are mixed signals about how successful it is likely to be in 2021. One recent study found that only a third of consumers plan to take part. The financial strain of COVID-19 is still evident, and inflation running at its highest level in a decade.

All the same, consumer confidence has been rising. According to GlobalData, shoppers are set to spend nearly £9.2 billion in the four days from Black Friday to Cyber Monday. This would still be a big increase …

Tdabc Capabilities For Performance Measurement: A Case Study In A Manufacturing Context, Siham Rahoui, Abubakar Ali, John Crowe, Amr Mahfouz

Conference papers

Supply chain costing presents a sophisticated alternative to traditional costing allowing an accurate cost estimation and effective decision making. In exploring different techniques, TDABC was not explored extensively compared to its peers. In addition to the infancy of the technique, there is an on-going debate about the capability of the TDABC specifically in manufacturing context. The present study contributes to the debate by applying TDABC at the logistics function of a manufacturing site and assesses it capability to measure performance in the stated context.

Urban Logistics And Decarbonisation Practices In Ireland, Xu Zhang, Nikolaos Valantasis Kanellos

Other

We presented the gaps and opportunities that emerge from current decarbonisation initiatives implemented in Ireland and how decarbonisation of urban logistics can help Ireland reduce the environmental impact of the haulage industry as part of the Ten-year Strategy for the Haulage Sector.

Technological University Dublin Covid-19 Enterprise Response Forum Report: Building Resilient Supply Chains, John Crowe, Waleed Abo-Hamad, Abubakar Ali

Technical Reports/Case Studies

No abstract provided.

Crisis Management And The Impact Of Pandemics On Religious Tourism, William Mosier, Tariq Elhadary, Ismail A. Elhaty, Mehdi Safaei

International Journal of Religious Tourism and Pilgrimage

The spread of the novel coronavirus (COVID-19) has caused a worldwide shockwave of fear and much misinformation leaving chaos in its wake. Holy shrines and other religious sites have a special place in the hearts and minds of many people. For example, the mosques in Makkah and Medina, Saudi Arabia typically accommodate over one hundred thousand Muslims daily. Due to the spread of COVID-19, both mosques were forced to shut their doors to pilgrims for health and safety reasons. This situation has saddened millions of Muslims all over the globe. The same situation applies to Qom City in Iran, Bethlehem …

Port Supply Network Strategies: An Erbv Perspective, Nikolaos Valantasis Kanellos, Nigel Caldwell

Conference Papers

Increasingly supply networks are recognised as the most meaningful level of analysis in many industries. Yet few studies examine the additional capabilities and revenue options generated by such alliancing. ERBV is one perspective that addresses how these alliancing related opportunities can create competitive advantage. The ERBV perspective and notion of relational rents is used empirically to understand three distinct port supply network strategies. Whilst this study is confirmatory regarding the basic tents of ERBV, beyond studying ERBV in a new context the study contributes to theory by reporting that, paradoxically, temporary relational rents can be generated without close partnerships.

A Post-Brexit Transportation Scenario Analysis For An Agri-Fresh Produce Supply Chain, Amr Mahfouz, Declan Allen, Amr Arisha, Ralf Elbert, Michael Gleser

Conference papers

The ever-increasing demand for fresh and healthy products initiated an urgency for effective planning for Agri-Fresh Produce Supply Chains (AFPSC). However, AFPSC faces many challenges, including product vulnerability to market disruption and limited shelf-life. In case of a no-deal Brexit (i.e., the UK leaving the EU without an agreement), trade between Ireland and the UK will most probably be subjected to customs control. In effect, transportation delays and products deterioration rates will increase. Based on interviews with an Irish AFPSC forwarder, a simulation model was developed to investigate different systems' dynamics and operating rules under different delay patterns on the …

Environmental Sustainability Of Logistics Service Providers: A Systematic Literature Review On Indicators For City Logistics, Xu Zhang, Nikolaos Valantasis Kanellos, Eoin Plant

Conference Papers

The increasing logistics and transport activities in the city significantly impact on the environment we live in. Providing green and sustainable logistics services is at the top of the logistics service provider’s agenda. Both academics and industry have shown increasing attention to measuring sustainability in logistics operations in the recent decade, yet LSPs' sustainability performance measurement methods and relevant indicators need to be assessed and updated particularly in the context of city logistics. This paper identifies and evaluates the current frameworks and indicators that reflect the performance of LSPs’ environmental sustainability using a systematic literature review. A total of 61 …

An Exploratory Study On The Northern Sea Route As An Alternative Shipping Passage, Helene Barenksten Solvang, Stavros Karamperidis, Nikolaos Valantasis Kanellos, Dong Wook Song

Articles

This qualitative inductive research explores the potential benefits for the Scandinavian economy and ports through the implementation of the Northern Sea Route (NSR) as an alternative for container shipping to the established Southern route through the Suez Canal. To extract expert’s opinions and address these objectives, we utilised in-depth face-to-face semi-structured interviews through purposive sampling in a single case study setting.

The analysis of the data demonstrates that the commercialisation of NSR can yield benefits for the Scandinavian economy (e.g. GDP increase, jobs creation) and reveals the benefits of Scandinavian ports (e.g. ECA’s, flexibility, hinterland, etc.) compared to other ports …

Physical And Digital Integration Strategies Of Electronic Device Supply Chains And Their Applicability To Eto Supply Chains, Claudia-Maria Wagner, Colm Ryan

Books/Book chapters

The growth in the manufacture and distribution of electronic devices presents a source of continuing innovation. Electronic devices are products that integrate physical forms (i.e. hardware) and virtual forms (e.g. software) to deliver value to customers. These forms are very different from a product design and supply chain perspective, but nevertheless they need to work closely together in order to create value for the customers. For electronic device manufacturers, it is important that processes are in place to facilitate the seamless integration of both forms throughout the engineering, production, distribution and support stages of the product lifecycle. This chapter examines …

Turning To Case Studies As A Mechanism For Learning In Action Learning, Denise O'Leary, Paul Coughlan, Clare Rigg, David Coghlan

Articles

Case studies are a useful means of capturing and sharing experiential knowledge by allowing researchers to explore the social, organisational and political contexts of a specific case. Although accounts of action learning are often reported using a case study approach, it is not common to see individual case studies being used as a learning practice within action learning sets. Drawing on a network action learning (NAL) project, this paper explores how the process of coaching, articulating, authoring, sharing and editing case studies provided a vehicle for learning and research within a NAL set. The intended contribution of this paper to …

Green Supply Chain Management In Chinese Electronic Manufacturing Organisations; An Analysis Of Senior Managements’ Perceptions., Eoin Plant, Yusen Xu, Gareth R.T. White

Articles

Green supply chain management and reverse logistics has emerged as a key area of research interest. Recent environmental regulations have also stimulated interest in this field. However, information sharing is a pre- requisite to efficient and effective logistics utilisation. Manufacturing organisations in China were argued to be 10-20 years behind their Western counterparts in relation to information sharing in their supply chains (Li and Yuan, 2009). This barrier needs to be addressed if China is going to maintain and grow its manufacturing position in the world, attempt to address green supply chain issues and their negative externalities. A systematic literature …

An Analytical Representation Of Flexible Resource Allocation In Hospitals, Michael Thorwarth, Wael Rashwan, Amr Arisha

Articles

Non-linear processes within complex systems are difficult to predict. Using discrete event simulation (DES) models can be helpful for presenting the uncertainty level embedded within these processes. However, the interpretations of the resulting outcomes can be challenging to analyze. This is evident when experimenting with simulation models, and therefore requires the adaptation of existing models. Introducing cyclic entities such as interconnected resources to the simulation model adds a new level of complexity to the model. In practical cases, decision makers often demand a model that enables them to make quick decisions with less complexity involved. However, these individuals still want …

An Empirical Estimation Of Statistical Inferences For System Dynamics Model Parameters, Mohammed Mesabbah, Wael Rashwan, Amr Arisha

Conference papers

For system dynamics simulation (SD) models, an estimation of statistical distributions for uncertain parameters is crucial. These distributions could be used for testing models sensitivity, quality of policies, and/or estimating confidence intervals for these parameters. Assumptions related to normality, independence and constant variation are often misapplied in dynamic simulation. Bootstrapping holds a considerable theoretical advantage when used with non-Gaussian data for estimating empirical distributions for unknown parameters. Although it is a widely acceptable approach, it has had only limited use in system dynamics applications. This paper introduces an application of Direct Residual Bootstrapping (DRBS) for statistical inference in system dynamic …

Integrating Simulation Modelling And Value Stream Mapping For Leaner Capacity Planning Of An Emergency Department, Esmat Swallmeh, Ayman Tobail, Waleed Abo-Hamad, James Gray, Amr Arisha

Conference papers

Recently, the application of lean thinking in healthcare has grown significantly in response to rising demand, caused by population growth, ageing and high expectations of service quality. However, insufficient justifications and lack of quantifiable evidence are the main obstacles to convince healthcare executives to adopt lean philosophies. This paper presents a real application of the successful implementation of a methodology that integrates Value Stream Mapping (VSM) and simulation modelling to improve an emergency department (ED) of a University hospital in Dublin. Appling lean approach in operations will minimize the patient waiting time and improve service time. VSM points out to …

Optimization Of Resources To Improve Patient Experience In The New Emergency Department Of Mater Hospital Dublin, Heba Habib, Waleed Abo-Hamad, Amr Arisha

Conference papers

Healthcare systems globally are facing capacity issues due to the increased demand of health services, the high cost of resources and the level of quality anticipated of service providers. Emergency Departments (ED) are the most pressurized unit in healthcare systems due to uncertainty in demand and limited resources allocated. Mater Hospital (one of leading hospitals) in Dublin has built a new (state-of-the-art) unit for ED yet faced an issue in resourcing the unit to optimize performance. This paper presents an integrated solution to optimize the capacity of the new ED before opening to public and examine improvement interventions in the …

Integrated Framework To Optimise Decisions: Supply Chain Serious Game (Ausum), Amr Arisha, Ayman Tobail

Conference papers

Supply chain (SC) management challenges impose high pressure on the firm experts to explore innovative techniques to achieve better understanding of the impact of decisions on SC network performance. High complexity and dynamism of SC reflect on the limitations of traditional learning methods. Serious games have recently been identified as a potential learning approach for complex systems. This paper aims to develop an integrated simulation-based serious game (AUSUM) which incorporates optimisation techniques in an attempt to minimise risks and deliver better learning experience. The proposed game can be used for training and education purposes.

An Integrated Decision Support Framework For Assessing Food Supply Chain Risk Management Processes: A Food Retail Case Study, Amr Arisha, John Crowe

Conference papers

Global confidence and reliability in Irish food supply chains are essential elements to overall competiveness and future growth. The complex nature of food supply chains make them vulnerable to many sources of risk, both internal and external. Integrating the SCOR11 model with system dynamics and discrete-event simulation modelling is effective decision support integration, reducing the risks decision makers have to manage daily. At GRD, using the integrated framework to assess the risks associated with lean initiatives helped management in understanding both the risk scenario, likelihood and impact factor of their decisions on operations performance measures.