Management Sciences and Quantitative Methods Commons^™

Marketing Strategy And Wall Street: Nailing Down Marketing's Impact, Dominique M. Hanssens, Roland T. Rust, Rajendra Kumar Srivastava

Research Collection Lee Kong Chian School Of Business

Stock prices are based in large part on corporate financial statements, augmented by analysis by stock analysts. The ultimate goal of any marketing expenditure should be to increase the value of the firm, but the road from marketing expenditure to stock price is usually circuitous. This is because marketing’s path to financial impact is through revenues, and the road to revenues runs through the customer.

Perceived Boundarylessness In Relation To Success Factors: A Descriptive Study Of Nine Bangalore Organizations In The It Sector, Mary Mathew, Randhir Reghunath Pushpa

The South East Asian Journal of Management

The importance of organization boundaries and their nature of permeability is of special concern in a globalized world. The role of systems theorists and that of boudary management intervention theorists show the need to study the people sub system more. Managerial perceptions are critical in this context. Sensing and perceiving boundarylessness will lead to a better consciousness of boundary management. This paper describes the way nine HR managers perceive their boundaries in the IT sector of Bangalore. The managers are asked about various types of boundaries namely, vertical, horizontal, external, geographic, and psychological boundaries. The boundaries are also understood in …

Factors Influencing Purchase Preferences Of Store Brands: Examples From Hypermarkets In Malaysia, Norbani Che Ha, Sharifah Latifah Syed Abdul Kadir

The South East Asian Journal of Management

This study is to investigate factors that describe consumers' perceptions towards store brands, and important factors that influence consumers towards purchasing store brands. The factor, such as, price, product quality, product risk, familiarity, involvement, intrinsic and extrinsic cues, and familiarity are used to gauge the purchase preferences. The study is carried out in Klang Valley involving two most popular hypermarkets in Malaysia that are Tesco and Giant. Out of 444 consumers that were intercepted and asked to participate only 300 accepted to participate and completed the questionnaire, resulting to 68% response rate. Results of the study indicate that factors such …

Control And Organizational Learning In Mncs: An Analysis Through The Subsdiaries Sector, Olivier De La Villarmois, Christophe Benavent, Firmanzah Firmanzah

The South East Asian Journal of Management

For any large complex organization the problem of ensuring its constituent activity in accordance with overall policy and, at the same time adopt to its environment, is a central and continuing concern. Thus, the fundamental question which must be answered is 'what control mechanism can facilitate the adaptation process in the local market?' In multinational corporations (MNCs), the control mechanism, imposed by headquarters, has an objective to integrate the subsidiaries' activities to the global strategy. however, the presents on the local market necessitates the adaptation to the local environment characteristics. The objective of this paper is to contribute solving the …

Negative Attitudes Toward U.S. Products: Malaysian Muslim Consumers' Perspective, Khairul Anuar Bin Mohammad Shah, Md Nor Othman Prof. Dr.

The South East Asian Journal of Management

Consumer attitudes toward foreign products from various countries can vary significantly from one country to another. Consumer attitudes and behavioural intentions in a country can also vary overtime due to a change in the country's level of industrialization, marketing development, and lifestyle. Therefore, it is beneficial for this study to identify the attitudes of the consumers towards foreign products in a particular market. The sources of negative attitudes such as country of origin effects (Han, 1988), consumer ethnocentrism (Shimp and Sharma, 1987), and consumer animosity (Klein, Etteson, and Morries, 1998), are the factors that can influence the willingness of the …

Tqm In Small And Medium Scale Manufacturers: Development Of Measurement Instruments, Deepak Subedi, Uday S. Tate, Suneel K. Maheshwari

Management Faculty Research

The objective of our paper is to identify factors and develop constructs that could be used to develop a conceptual Total Quality Management (TQM) model that is applicable to small and medium scale manufacturers in the United States. The data for this study was collected from a mail survey targeted to managers in the manufacturing plants. Responses were analyzed and factor analysis was used to develop measurement instruments.

Engineering Management Framework In Support Of Modeling & Simulation Application For Domain Specific Procurement, Thomas Guy Litwin

Engineering Management & Systems Engineering Theses & Dissertations

A strategic process is desirable for project-based organizations in order for them to be efficient and effective when developing Modeling & Simulation (M&S) systems. This thesis proposes an overarching process that combines traditional M&S and Engineering Management methodologies in a new framework to support M&S organizations during the procurement process.

This thesis proposes both a Strategic Project Management Process (SPMP) and a systems engineering process for M&S federation development projects. The systems engineering process utilizes the artifacts of Model Driven Architecture (MDA) to support building M&S federations driven by operational requirements. Detailed research of this systems engineering process revealed a …

The Joint Role Of Locus Of Control And Perceived Financial Need In Job Search, Edwin A. J. Van Hooft, Craig Crossley

Department of Management: Faculty Publications

Guided by economic rational choice theory and the behavioral-coping literature, the present study examined contrasting perspectives of the role of job-search locus of control (JSLOC) and perceived financial need in predicting job-search intensity. Data were collected in two independent studies in the Netherlands and in the United States, both using a two-wave longitudinal design. Results from both studies suggested that job seekers with external JSLOC and high perceived financial need engaged in more intense search behavior to compensate for anticipated difficulties in finding employment. Findings suggested that stress may mediate this relation, and may play a positive role in the …

A Strategy For Third-Party Logistics Systems: A Case Analysis Using The Blue Ocean Strategy, Changsu Kim, Kyung Hoon Yang, Jaekyung Kim

Department of Management: Faculty Publications

One of today’s most frequently discussed topics in the business world is how to escape from the intense Red Ocean and how to create an uncontested Blue Ocean. However, because there are few practical guidelines available on this topic, we will introduce a case study of a third-party logistics (3PL) provider, CJ-Global Logistics Service (CJ-GLS), to show how it aspires to be a leader in the newly introduced 3PL industry in South Korea. CJ-GLS is a latecomer in the logistics industry, and its resources, such as the number of trucks and warehouses, are relatively small in comparison to those of …

Learning: The Interface Of Quality Management And Strategic Alliances, Mahour Mellat-Parast, Lester Digman

Department of Management: Faculty Publications

In this paper, we investigate the practice of quality management in strategic alliances. By employing a relational view of inter-organizational competitive advantage, the paper addresses the concept of quality management in strategic alliances and networks. We argue that institutional/network relationships influence the practice of quality within a network. In that regard, firms that have adopted quality management practices are more effective in managing and coordinating their interactions with other firms in the network, which results in their enhanced learning capability within the alliance. The proposed framework recognizes the role of trust and cooperative learning as critical factors that affect the …

Supply Chain Risk, Simulation, And Vendor Selection, Desheng Wu, David L. Olson

Department of Management: Faculty Publications

This paper considers three types of risk evaluation models within supply chains: chance constrained programming (CCP), data envelopment analysis (DEA), and multi-objective programming (MOP) models. Various risks are modeled in the form of probability and simulation of specific probability distribution in risk-embedded attributes is conducted in these three types of risk evaluation models. We model a supply chain consisting of three levels and use simulated data with representative distributions. Results from three models as well as simulation models are compared and analysis is conducted. The results show that the proposed approach allows decision makers to perform trade-off analysis among expected …

How Management Style Moderates The Relationship Between Abusive Supervision And Workplace Deviance: An Uncertainty Management Theory Perspective, Stefan Thau, Rebecca J. Bennett, Marie S. Mitchell, Mary Beth Marrs

Department of Management: Faculty Publications

Based on uncertainty management theory [Lind, E. A., & Van den Bos, K., (2002). When fairness works: Toward a general theory of uncertainty management. In Staw, B. M., & Kramer, R. M. (Eds.), Research in organizational behavior (Vol. 24, pp. 181–223). Greenwich, CT: JAI Press.], two studies tested whether a management style depicting situational uncertainty moderates the relationship between abusive supervision and workplace deviance. Study 1, using survey data from 379 subordinates of various industries, found that the positive relationship between abusive supervision and organizational deviance was stronger when authoritarian management style was low (high situational uncertainty) rather than high …

Emotional And Behavioral Reactions To Social Undermining: A Closer Look At Perceived Offender Motives, Craig Crossley

Department of Management: Faculty Publications

This study examined how perceptions of underlying offender motives affect victims’ emotional and behavioral reactions toward their offender. Perceived offender motives of malice and greed were embedded in a cognition–emotion–behavior model based on theories of attribution, forgiveness and revenge, and tested in the context of social undermining. Findings suggested that victims distinguished between offender malice and greed, and that these attributions shaped subsequent emotional reactions, which in turn demonstrated independent relations with revenge, avoidance, and reconciliation.

Follow The Leaders: You’Ve Created A Team To Solve A Problem; Here’S Some Advice: Don’T Put One Person In Charge, Craig L. Pearce

Leadership Institute: Faculty Publications

It’s a common corporate approach to a problem: Build a team of experts from different parts of the company and ask them to find a solution. But these teams could be a lot more effective if companies took one radical step: share leadership. This concept, of course, flies in the face of the traditional idea of how companies should operate. One person in charge, and the others follow. But in a team of specialists, one expert usually doesn’t have the know-how to understand all the facets of the job at hand. Instead, a better approach is to share the top …

A Simplex Model For Layered Niche Networks, Philip Fraundorf

Physics Faculty Works

No abstract provided.

A Qualitative And Quantitative Assessment Of Readiness For Organizational Change Literature, Andrew B. Burris

Theses and Dissertations

The purpose of this thesis is to take a step in integrating the change literature and accumulate the empirical results using meta-analytic techniques. First, a literature review of existing research on organizational change was conducted. Second, existing models of organizational change were integrated to create a theoretical structure. Third, a meta-analysis was performed to derive the corrected correlation values for each relationship in that structure. Finally, the readiness for change literature was qualitatively assessed. In addition, a quantitative review was done by accumulating the results across 25 studies in an effort to provide a current quantitative assessment of change management …

Driving Ohio's Prosperity (Auto Supply Chain), Edward W. Hill

All Maxine Goodman Levin School of Urban Affairs Publications

in cooperation with The MPI Group, Inc. Prepared for Compete Columbus. Central Ohio Is the Leverage Point of a Two-Job Strategy for Growing the Value of Automotive & Advanced Manufacturing How to help manufacturers do today’s job of meeting customers’ demands and tomorrow’s job of continuing to innovate and improve.

More Evidence On The Value Of Chinese Workers’ Psychological Capital: A Potentially Unlimited Competitive Resource?, Fred Luthans, James Avey, Rachel Clapp-Smith, Weixing Li

Department of Management: Faculty Publications

As China continues its unprecedented economic growth and emergence as a world power, new solutions must be forthcoming to meet the accompanying challenges. We propose a positive approach to Chinese HRM that recognizes, develops and manages the psychological capital (PsyCap) of workers. After providing a brief overview of hope, efficacy, optimism, resilience and overall PsyCap in today’s Chinese context, the results of a follow-up study provide further evidence that the PsyCap of Chinese workers is related to their performance. The implications that this evidencebased value of Chinese workers’ psychological capital has for China now and into the future concludes this …

Factors Affecting The Online Shoppers' Satisfaction: A Study Of Indian Online Customers, Sumanjeet Sumanjeet

The South East Asian Journal of Management

The growth of E-Commerce as a business technology has been phenomenal. The Internet and its enabled technologies are just few years old and is already being viewed as the world's most revolutionary development. It has created a universal platform for buying and selling goods and services and driving important business process inside the organization. Small and large companies are using the Internet to make their product information, ordering, and customer support immediately available to help buyers and sellers to make contact. Not only organizations, but customers are also finding some of the greatest of this computer technology come from the …

Assessing Measurement Invariance Of Customer Value Scale Across Two Distinct Groups Of Managers And Customers, Hanny N. Nasution

The South East Asian Journal of Management

The paper investigates measurement invariance of customer value construct across different populations (managers and customers). The purpose in doing this analysis is that whether the constructs were being mapped from two disctinct groups. Data for this study comes from two samples: hotel managers and hotel guests. All classified hotels across Indonesia were included. A total 231 managers and 385 customers responded to the survey. The results indicate the cocnceptualisation and operationalisation of customer value developed in this study, does not significantly generalise across managers and customers. The results further indicate that the construct has robust psychometric properties; however, the construct …

Turnaround Strategies During Performance Decline In Indonesian Manufacturing Firms, Jullimursyida Ganto

The South East Asian Journal of Management

The study examines causes of performance decline and turnaround strategies of Indonesia following the 1997/1998 financial crisis. The sample chosen was from the large manufacturing firms in Indonesia. The result of this study found that competitive changes, poor management, high cost structure, economic changes and failure of major projects were the significant factors contributing to the performance decline during the crisis of 1997/1998, while restructuring strategies was important strategies adapted to turnaround firms.

Role Stressors And Job Performance: An Empirical Investigation In Malaysia, Aizzat Mohd. Nasurdin, Soon Lay Khuan

The South East Asian Journal of Management

The purpose of this study was to empirically evaluate the influence of role stressors (role conflict and role ambiguity) in predicting job performace (task performance and contextual performance). Survey data was drawn from a sample of 136 customer-contact employees within the telecomunications industry of Malaysia. Results of the regression analyses showed that role conflict alone had a significant and negative relationship with task performance. On the other hand, both role conflict and role ambiguity were found to be significantly and negatively related to contextual performance. Implications of the findings and directions for future research are discussed.

Simultaneous Relationship Between Ownership Structure, Corporate Governance, And Firm Value In Indonesia, Kim Sung Suk

The South East Asian Journal of Management

The primary objective of this study is to test the simultaneous relationship between the firm value, the corporate governance practice, and the ownership structure on a sample of 114 companies quoted in the Jakarta Stoke Exchange (JSX). The study finds that the corporate governance practice fails to affect the firm value, but the firm value is a positive predictor of corporate governance practice. Further, the influence of corporate governance practice on the firm value becomes less when the wedge of the firm becomes higher. The ownership structure and the firm value have no systematic relationship. Controlling shareholders and foreign blockholders …

A Gravity Model Of Immigration, Joshua Lewer, Hendrik Van Den Berg

Department of Management: Faculty Publications

This paper develops a gravity model of immigration. Tests of the model using panel data for 16 OECD countries for 1991–2000 confirm the model’s high explanatory power, and examples illustrate its usefulness for testing other hypothesized determinants of immigration.

Final Report: Nevada System Of Higher Education Quality Assurance Program, Nevada System Of Higher Education

Publications (YM)

The principal purpose of the cooperative agreement was to develop and continue providing the public and the Office of Repository Development (ORD) of the U.S. Department of Energy’s (DOE) Office of Civilian Radioactive Waste Management (OCRWM) with an independently derived, unbiased body of scientific and engineering data concerning the study of Yucca Mountain as a potential high-level radioactive waste repository. Under this agreement, the Nevada System of Higher Education (NSHE), formerly the University and Community CollegeSystem of Nevada (UCCSN), performed scientific and engineering research, and maintained and fostered collaborative working relationships between government and academic researchers. In performing these activities, …

A Cocitation Analysis Of Crisis Management Literature, Elizabeth A. Yesué

Theses and Dissertations

This thesis addresses the need for a structured mapping of academic literature relating to crisis management. An overview of current crisis management literature is provided, highlighting the gap and concentrating on predominant themes that have been identified in previous reviews, as well as those extracted from influential works. A review of bibliometric methodology is highlighted to address the gap. Research goals are named and the phased methodology necessary to meet those goals is outlined and followed. Results are covered in detail: The resultant factor analysis and multidimensional scaling confirm previous efforts to taxonomize the literature, further reinforcing the call to …

Can Positive Employees Help Positive Organizational Change? Impact Of Psychological Capital And Emotions On Relevant Attitudes And Behaviors, James Avey, Tara S. Wernsing, Fred Luthans

Department of Management: Faculty Publications

Although much attention has been devoted to understanding employee resistance to change, relatively little research examines the impact that positive employees can have on organizational change. To help fill this need, the authors investigate whether a process of employees’ positivity will have an impact on relevant attitudes and behaviors. Specifically, this study surveyed 132 employees from a broad cross-section of organizations and jobs and found: (a) Their psychological capital (a core factor consisting of hope, efficacy, optimism, and resilience) was related to their positive emotions that in turn were related to their attitudes (engagement and cynicism) and behaviors (organizational citizenship …

Authentic Leadership: Development And Validation Of A Theory-Based Measure, Fred Walumbwa, Bruce Avolio, William Gardner, Tara Wernsing, Suzanne Peterson

Department of Management: Faculty Publications

This study developed and tested a theory-based measure of authentic leadership using five separate samples obtained from China, Kenya, and the United States. Confirmatory factor analyses supported a higher order, multidimensional model of the authentic leadership construct (the Authentic Leadership Questionnaire [ALQ]) comprising leader self-awareness, relational transparency, internalized moral perspective, and balanced processing. Structural equation modeling (SEM) demonstrated the predictive validity for the ALQ measure for important work-related attitudes and behaviors, beyond what ethical and transformational leadership offered. Finally, results revealed a positive relationship between authentic leadership and supervisor-rated performance. Implications for research and practice are discussed.

A Primer On Spreadsheet Analytics, Thomas A. Grossman Jr.

Business Analytics and Information Systems

This paper provides guidance to an analyst who wants to extract insight from a spreadsheet model. It discusses the terminology of spreadsheet analytics, how to prepare a spreadsheet model for analysis, and a hierarchy of analytical techniques. These techniques include sensitivity analysis, tornado charts, and backsolving (or goal-seeking). This paper presents native-Excel approaches for automating these techniques, and discusses add-ins that are even more efficient. Spreadsheet optimization and spreadsheet Monte Carlo simulation are briefly discussed. The paper concludes by calling for empirical research, and describing desired features spreadsheet sensitivity analysis and spreadsheet optimization add-ins.

Leadership Efficacy: Review And Future Directions, Sean T. Hannah, Bruce Avolio, Fred Luthans, Peter D. Harms

Department of Management: Faculty Publications

The concept of leader efficacy has received relatively little attention in the leadership literature. This is somewhat surprising given that effective leadership requires high levels of agency (i.e., deliberately or intentionally exerting positive influence) and confidence. This review uses existing theory and research on leader efficacy as a point of departure for proposing an expanded and multi-level framework for understanding the domain of leadership efficacy that includes eader, follower, and collective efficacies. The primary goals are to provide a conceptual framework to stimulate future theory and research on building efficacious leadership and to understand how such leadership develops and …