Management Sciences and Quantitative Methods Commons^™

The Effect Of Employee Engagement On Continuance And Normative Commitment To The Organization, Wai Kwan (Elaine) Lau

Management Faculty Research

A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non-significant positive association with continuance commitment, it has a positive association with normative commitment. No negative association was found between engagement and continuance commitment. This study’s results support recent critiques to Allen and Meyer’s three-dimensional model of organizational commitment.

Managing Complexity In Modern Farming, Ross Kingwell

Natural Resources Research Articles

Modern farming in Australia is no longer simple. Farms are large, multi-enterprise businesses underpinned by expensive capital investments, changing production technologies, volatile markets and social challenges. The complexity of modern broadacre farming leads to the question: what is the nature of the relationship between farm business complexity and farm profitability? This study uses bioeconomic farm modelling and employs eight measures of complexity to examine the profitability and complexity of a wide range of broadacre farming systems in Australia. Rank order correlations between farm profitability and each measure of complexity show inconsistent relationships, although the most profitable farming systems are found …

How Cios Overcome The Competing Values Challenge: Irish Cios’ Perspectives, Harvey Enns, Dean B. Mcfarlin, Paul B. Sweeney

MIS/OM/DS Faculty Publications

Competing values are a fact of organizational life. However, there are gaps in our understanding about how these opposing beliefs hinder influence processes. This article draws on interview data to demonstrate how Irish Chief Information Officers (CIOs) are able to convince their colleagues to support new projects within their firms in the face of competing values. Focused interviews were used to explore the influence process and the competing values phenomenon, since this type of research is at an early stage and qualitative methods and analysis serve as a rich source of theory development.

The data showed that the CIOs who …

The Key Characteristics Of Different Types Of Employees: A Summary Of Six Studies, Chong W. Kim, Harlan M. Smith Ii, Andrew Sikula Sr., Lorraine P. Anderson

Management Faculty Research

Purpose – The purpose of this paper is, first, to summarize six studies which analyze the key characteristics of different types of employees. Three types of employees found in workplaces all over the world are identified as “Necessities,” “Commoners,” and “Parasites” and, second, to combine the results of these studies in order to identify the key traits and behaviors that characterize each type of worker across a variety of social and cultural settings.

Design/methodology/approach – For starters, three types of employees are defined. First, a person is a Necessity if s/he is irreplaceable and critical to the functioning of an …

Towards Evaluating The Quality Of A Spreadsheet: The Case Of The Analytical Spreadsheet Model, Thomas A. Grossman Jr., Vijay Mehrotra, J Sander

Business Analytics and Information Systems

We consider the challenge of creating guidelines to evaluate the quality of a spreadsheet model. We suggest four principles. First, state the domain—the spreadsheets to which the guidelines apply. Second, distinguish between the process by which a spreadsheet is constructed from the resulting spreadsheet artifact. Third, guidelines should be written in terms of the artifact, independent of the process. Fourth, the meaning of “quality” must be defined. We illustrate these principles with an example. We define the domain of “analytical spreadsheet models”, which are used in business, finance, engineering, and science. We propose for discussion a framework and terminology for …

Enhanced Expense Practices For Higher Education: Enduring Continuous Reductions In State Appropriation, Ralph E. Mckinney, Lawrence Shao

Management Faculty Research

The way forward for higher education to survive and to endure reductions in state appropriations is the enrichment of practices associated with traditional expenses. Because consistent reductions in state appropriations threaten to cause major changes to educational services within Higher Education, this paper advocates enhancement to program management and changes to teaching practices without sacrificing students' expectations. In fact, these practices strengthen learning through practical and team teaching environments while promoting unity of colleges and integration of courses. Module learning and transition programs encourage students to complete degrees faster and step up to the next advance degree. Flexibility can be …

Developing A Capacity For Organizational Resilience Through Strategic Human Resource Management, Cynthia A. Lengnick-Hall, Tammy E. Beck, Mark L. Lengnick-Hall

Department of Management: Faculty Publications

Resilient organizations thrive despite experiencing conditions that are surprising, uncertain, often adverse, and usually unstable. We propose that an organization's capacity for resilience is developed through strategically managing human resources to create competencies among core employees, that when aggregated at the organizational level, make it possible for organizations to achieve the ability to respond in a resilient manner when they experience severe shocks. We begin by reviewing three elements central to developing an organization's capacity for resilience (specific cognitive abilities, behavioral characteristics, and contextual conditions). Next we identify the individual level employee contributions needed to achieve each of these elements. …

Frederick Winslow Taylor: Reflections On The Relevance Of The Principles Of Scientific Management 100 Years Later, Cristina M. Giannantonio, Amy E. Hurley-Hanson

Business Faculty Articles and Research

"This Special Edition of the Journal of Business and Management was organized to celebrate the 100th anniversary of the publication of Frederick Winslow Taylor’s The Principles of Scientific Management. The large response to our call for papers is indicative of the scholarly interest in Taylor, his work, and its relevance to management practitioners. The papers we received were broad in scope. While most were supportive of scientific management, some felt that Taylor should not be honored. The merits of Taylor’s work can certainly be debated, but what cannot be argued is that Taylor changed the way people worked in the …

An Invitation To Portfolio Decision Analysis, Ahti Salo, Jeffrey Keisler, Alec Morton

Management Science and Information Systems Faculty Publication Series

Portfolio Decision Analysis (PDA) – the application of decision analysis to the problem of selecting a subset or portfolio from a large set of alternatives – accounts for a significant share, perhaps the greater part, of decision analysis consulting. By construction, PDA has a sound theoretical and methodological basis, and its ability to contribute to better resource allocation decisions has been demonstrated in numerous applications. This book pulls together some of the rich and diverse efforts as a starting point for treating PDA as a promising and distinct area of study and application. In this introductory chapter, we first describe …

Greenleaf's 'Best Test' Of Servant Leadership: A Multilevel Analysis, Robert W. Hayden

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

This study empirically tests Robert Greenleaf’s (1970) seminal articulation of servant leadership. The four personal outcomes he theorized (health, wisdom, freedom-autonomy, and service orientation) were tested against established dimensions of servant leadership. All correlations were significant and positive. Using multilevel analysis, the predictive strength of these servant leadership dimensions were assessed at two levels within an organization, and explained. Implications and future direction of research were discussed.

Management Of Change To Ensure Is Success: A Longitudinal Study, Pauline Ash Ray, Wenli Wang, Jerry Cha-Jan Chang, Geoffrey Hubona

Management, Entrepreneurship and Technology Faculty Research

This paper aims to understand the effect of management of change on the success of information system (IS) implementation. Drawing on change management research and self-determination theory, a research model is developed. Data collected from a longitudinal field survey before, during, and after an enterprise-wide IS implementation are analyzed to test the proposed hypotheses. The results indicate that management of change can be used to increase readiness for change and end-user computing satisfaction during and after the implementation. Readiness for change positively impacts satisfaction during an implementation but not after. Contrary to the literature, No significant relationship exists between resistance …

Identification Of Patterns In Genetic-Algorithm-Based Solutions For Optimization Of Process-Planning Problems Using A Data Mining Tool, Dowluru Sreeramulu

International Journal of Applied Management and Technology

This paper presents a novel use of data mining algorithms for extraction of knowledge from a set of process plans. The purpose of this paper is to apply data mining methodologies to explore the patterns in data generated by genetic-algorithm-generating process plans and to develop a rule set planner, which helps to make decisions in odd circumstances. Genetic algorithms are random-search algorithms based on the mechanics of genetics and natural selection. Because of genetic inheritance, the characteristics of the survivors after several generations should be similar. The solutions of a genetic algorithms for process planning consists of the operation sequence …

Mentoring Impact On Leader Efficacy Development: A Field Experiment, Paul B. Lester, Sean T. Hannah, Peter D. Harms, Gretchen R. Vogelgesang, Bruce J. Avolio

Department of Management: Faculty Publications

While practitioners and scholars tout the importance of mentorship in leader development, few studies have empirically determined whether mentoring actually positively impacts a leader’s development, and if so, in what ways. In a longitudinal field experiment, we examined how a targeted mentorship program that unfolded over 6 months enhanced the development of protégés’ leader efficacy and performance. Results showed that the targeted mentorship intervention increased protégés’ level of leader efficacy more than a comparison intervention that was based on a more eclectic leadership education program delivered in a group setting. Leader efficacy then predicted rated leader performance. Both protégés’ preferences …

Leader Development And The Dark Side Of Personality, Peter D. Harms, Seth M. Spain, Sean T. Hannah

Department of Management: Faculty Publications

The present study investigates the role of subclinical personality traits as determinants of leader development over time. In previous literature, subclinical traits have been identified as potential causes of leader derailment. However, leader development researchers have argued that developmental interventions based on increasing self-awareness may be effective at mitigating the negative effects of these character flaws. Using a multi-wave, multi-method longitudinal study of military school cadets we evaluate the impact of subclinical traits on externally-rated measures of leader development over a three year period. Results demonstrated that adding subclinical traits to models of development significantly increased model fit and that …

The Myth Of Endless Accumulation: A Feminist Inquiry Into Globalization, Growth, And Social Change, Martha Freymann Miser

Antioch University Dissertations & Theses

This theoretical dissertation examines the concept of growth and its core assumption—that the continual accumulation of wealth is both socially wise and ecologically sustainable. The study challenges and offers alternatives to the myth of endless accumulation, suggesting new directions for leadership and social change. The central question posed in this inquiry: Can we craft a more ethical form of capitalism? To answer this question, the study examines conventional and critical globalization studies; feminist scholarship on standpoint, political economy, and power; and the Enlightenment notions of progress and modernism, drawing on a number of works, including Aristotle on the three intelligences, …

The Shift In Coaching Dynamics During Long-Term Business Coaching Relationships, Axel Meierhoefer

Antioch University Dissertations & Theses

The focus of this dissertation was on the changes in long-term external business coaching relationships (defined as more than 4 months). The current study intended to answer two questions: (a) how does the relationship between a coach and a coachee change in long-term coaching engagements? and (b) how do these changes impact the coaching process dynamics and results? The phenomenon that was discovered through this research is called the shift moment. It exemplifies the transition from skill or problem oriented issues, which often represent the original cause of the coaching relationship, to the holistic transformation of the coachee. A qualitative …

The Meaning Making That Leads To Social Entrepreneurial Action, Kathleen Roberts

Antioch University Dissertations & Theses

This dissertation is an exploratory study of the meaning making that leads to social entrepreneurial action; specifically, action that has either moved beyond the local or at the local level has impacted several different systems. Recent leadership research suggests that to meet today's complex challenges and create sustainable change, leadership must possess bigger minds, meaning advanced and mature ways of understanding the world (Cook-Greuter, 1999; Torbert, 1999). By challenging and changing established equilibriums with new structures, new systems, and new relationships, social entrepreneurs reflect a capacity to understand the world in complex ways. Through the lens of constructive-developmental theory (Kegan, …

Three Essays On Immigrant Entrepreneurs, Carole Louise Cangioni

Open Access Theses & Dissertations

The association between entrepreneurial activity and economic growth appears to be robust: the source of half of job creation emanates from new ventures which, in addition, are a source of technical and market innovation as well as higher labor productivity (Gartner, Shaver, Carter, & Reynolds, 2004). Also, there is a growing percentage of ethnic entrepreneurship in immigrant receiving metropolitan areas, and marginal economic conditions, often experienced by immigrants, increase self-employment. According to the U.S. Census Bureau: "By 2010, Hispanics will be the largest minority group in the U.S with more than 20% of the nation's population" and "minorities, now roughly …

[Introduction To] Service Parts Management: Demand Forecasting And Inventory Control, Nezih Altay, Lewis A. Litteral

Bookshelf

Service Parts Management provides the reader with an overview and a detailed treatment of the current state of the research available on the forecasting and inventory management of items with intermittent demand. It is a comprehensive review of service parts management and provides a starting point for researchers, postgraduate students, and anyone interested in forecasting or managing inventory.

Urban League Of Central Carolinas – Civil Rights Organizations In A New Era: An Action Research Study Of One Organization’S Pursuit Of New Strategies, Harry L. Alston

Antioch University Dissertations & Theses

What leadership approaches and operational strategies should traditional civil rights organizations, like the Urban League, undertake to in this post-civil rights era? Specifically at the local level, what expectations must the Urban League of Central Carolinas satisfy to reassert its leadership in Charlotte? In recent years, an increasing array of social enterprises across different sectors has emerged to address failures in civil society. Civil rights organizations have long served a niche in the battle for an equitable society. However, the role of civil rights organizations in community revitalization has been diffuse and subject to fundraising constraints. I undertook this action …

Communication Channels Utilized By Emirati Females To Enact Leadership, K. Kathleen O'Neill

Antioch University Dissertations & Theses

The purpose of this exploratory study was to identify the communication channels six Emirati females concurrently employed in organizations in Abu Dhabi, United Arab Emirates in which they had supervisory responsibilities; formal, legitimate authority; and positional leadership roles recalled using with their direct reports to enact leadership. In particular, the study attempted to ascertain the reasons for the selection of communication channels when engaged in downward communication with organizational subordinates. Data were collected via three interviews with each participant over a four week period. Interviews were conducted both face-to-face and via telephone. Data were analyzed via thematic content analysis to …

Leadership Development In Financial Institutions In South Dakota: A Slow Growth State, Stan Wayne Vinson

Antioch University Dissertations & Theses

This dissertation asks the question, “What are the challenges of developing a leadership program in community banks in South Dakota, a slow growth environment?” The research looks at the intersection of leadership development, transformational leadership, and context—against a backdrop of community banking, corporate social responsibility, and demographic trends in South Dakota. The objective of the study is to provide theoretical and practical understanding of leadership development activities in South Dakota community banks. Using quantitative methods, seven hypotheses were created and tested using insights gained from reviewed literature and informational interviews that framed the study. The hypotheses were built looking to …

Dialogue, Asghar Zardkoohi, Leonard Bierman, Daria Panina, Subrata Chakrabarty

Department of Management: Faculty Publications

In a recent Academy of Management Review article, Professor Andrew von Nordenflycht (2010) focused on defining professional service firms (PSFs). In the article von Nordenflycht argues that past research leaves the term professional service firms either undefined or at best provides only examples, such as law firms, accounting firms, "etc." In addition, he argues that while most scholars agree that law firms and accounting firms fit the "definition" of PSFs, there is "little consensus on what the 'etc.' refers to. Does it include ad agencies? Physician practices? Software firms? Why or why not?" (2010: 155). The author's contributions include …

The Gendering Of Organizational Research Methods: Evidence Of Gender Patterns In Qualitative Research [With Commentaries And Response], Donde Ashmos Plowman, Anne D. Smith

Department of Management: Faculty Publications

Purpose — The purpose of this paper is to explore the role that gender plays in choice of research methods.

Design/methodology/approach — The publication patterns of men and women in four prominent management journals over two decades were analyzed in three North American journals—Academy of Management Journal, Administrative Science Quarterly, and Organization Science—and one European journal—Journal of Management Studies. The authors coded the research methodology—qualitative or non-qualitative—and author gender for each article from 1986 through 2008, other than Organization Science which began in 1990. The authors also coded the stage of career for the journals …

Adult Attachment Styles In The Workplace, Peter D. Harms

Department of Management: Faculty Publications

Prior research has demonstrated that attachment styles are important antecedents of interpersonal relationship quality and psychological well-being. Despite this, the theory of attachment styles has been largely ignored by researchers interested in workplace phenomena. The present paper aims to explain the theory of attachment styles, why researchers have overlooked attachment styles as an antecedent of organizational behavior, and a possible means of reconciling attachment theory with current models of personality. Moreover, I will review what existing research has actually demonstrated in terms of linking attachment styles to leadership, trust, satisfaction, performance and other outcomes. Finally, I will explore what possible …

Aligning Financial Strategy With Customer Categorization Based On Environmental Scanning, Timothy Osita Anyiwe

Walden Dissertations and Doctoral Studies

Inadequate environmental scanning, poor financial strategy, and misaligned customer focus are responsible for 79% of retail profitability losses. The purpose of the qualitative study using a multiple-case study design was to explore the strategies needed to align financial strategy with customer-oriented processes in the retail industry. The research question involved understanding trends and operational risks influencing the establishment of financial alignment strategies. Porter's five forces model of customer influence, Pearce's environmental and economic factors affecting society values, and Albright's strategic planning of environmental influence served as the theoretical foundations for the study. 30 executives, managers, and team leaders in 2 …

Factors Affecting The Job Satisfaction Of Registered Nurses Working In The United States, Ann Marie Huffenberger

Walden Dissertations and Doctoral Studies

As the health care sector in the United States undergoes transformation, job dissatisfaction has become a problem that is confounded by the challenge that nurse executives encounter in understanding the aspirations of an increasingly diverse workforce. A quantitative survey was conducted online using a representative sample of registered nurses (RNs) nationwide. Approximately 127,000 RNs from across the nation received an invitation, and 272 RNs participated. Factorial ANOVAs were performed to answer the research questions of whether aspects of job satisfaction differ across the demographic factors of a diverse RN workforce. No differences exist in personal satisfaction or satisfaction with workload …

Church Leaders' Financial Coping Strategies During A Recession, Cecil Williams

Walden Dissertations and Doctoral Studies

An economic recession can disproportionately affect the financial stability of churches because their income relies primarily on voluntary contributions. The purpose of this phenomenological study, framed by servant leadership theory, was to explore lived experiences and perceptions related to church leaders' strategies for coping with the economic downturn in 2008. A purposive sample of 20 church leaders from Tennessee was recruited to explore the changes that have been made in church operational strategies in order to cope with the recession. The interview data were iteratively examined by using keywords, phrases, and concepts and were coded into categories, which led to …

The Influence Of Trust And Affective Organizational Commitment On Intent To Leave, Melvin, Jr. Sinclair

Walden Dissertations and Doctoral Studies

As global competition has increased and organizations have become more competitive, a reliance on knowledge workers for innovation, initiative, and commitment is necessary. Having the ability to predict personnel intent to leave (ITL) provides business leaders the opportunity to reduce turnover and retain institutional knowledge. In the current study, a structural equation model was used to examine the degree to which organizational trust and commitment, as correlated variables, predicted ITL. Organizational citizenship behavior, social exchange, and organizational commitment theories formed the theoretical basis for the study. Data were gathered using online surveys from 423 participants at 5 financial institutions located …

Information Withholding And The Management Of Productivity In Teams, Dolores Drumheller

Walden Dissertations and Doctoral Studies

The importance of good communications between team members has been well documented. Yet previous studies on communications between team members have neglected to focus on reasons for information withholding between people working on teams. The purpose of this case study of 16 engineers and 6 educators was to understand why team members withhold information when working together. A convenience sample was selected from a software engineering organization. Collective intelligence theory in a modern communications environment was used as the theoretical foundation. This theory posits that the synergy of full group collaboration results in enhanced performance and the spread of new …