Management Sciences and Quantitative Methods Commons^™

B2c Mass Customization In The Classroom, John K. Visich, Qiannong Gu, Basheer M. Khumawala

Management Department Faculty Journal Articles

The purpose of this article is to describe an internet-based mass customization assignment in Operations Management/Supply Chain Management classes where students utilize the Web site of a company that offers a customized product. Students evaluate the user interface, judge the value proposition of the product they demonstrate, and discuss issues of product design, process design and scheduling, inventory management, Supply Chain Management, marketing, and competitors. The students learn about mass customization from both the producer's perspective and the consumer's perspective. Through their own research and the class presentations students are able to develop a better understanding of the implementation requirements …

Principles For Conducting Critical Realist Case Study Research In Information Systems, Donald E. Wynn, Clay K. Williams

MIS/OM/DS Faculty Publications

Critical realism is emerging as a viable philosophical paradigm for conducting social science research, and has been proposed as an alternative to the more prevalent paradigms of positivism and interpretivism. Few papers, however, have offered clear guidance for applying this philosophy to actual research methodologies. Under critical realism, a causal explanation for a given phenomenon is inferred by explicitly identifying the means by which structural entities and contextual conditions interact to generate a given set of events. Consistent with this view of causality, we propose a set of methodological principles for conducting and evaluating critical realism-based explanatory case study research …

Driven To Work And Enjoyment Of Work: Effects On Managers’ Outcomes, Laura M. Graves, Marian N. Ruderman, Patricia J. Ohlott, Todd J. Weber

Department of Management: Faculty Publications

The authors examined the effects of two types of motivation, driven to work and enjoyment of work, on managers’ (N = 346) performance, career satisfaction, and psychological strain. Performance was assessed using 360-degree performance ratings. The authors also tested the effects of self-esteem on the two motives. They found that the enjoyment motive was positively related to career satisfaction and performance and negatively related to strain. Driven to work had no main effects but appeared to interact with enjoyment of work to influence performance and strain. When enjoyment of work was high, driven to work was unrelated to performance or …

Communicating Analytic Results: A Tutorial For Decision Consultants, Jeffrey Keisler, Patrick Noonan

Management Science and Information Systems Faculty Publication Series

Good analysis alone may not achieve the goals of decision analysis (DA) engagements. Good communication of the results of that analysis can help stakeholders understand, accept, and implement the recommended course of action. Practitioners can use decision analytic principles when considering the decision of how to communicate results themselves. From this perspective, we consider a range of questions to ask in preparing for communication with the client and other stakeholders. We review standard communication practices in DA engagements. The standard practice can be improved by drawing on insights from other areas of management practice. Decision analysis has both technical and …

Applying A Two-Step Maximum Likelihood Method To Examine The Deposit Insurance Program Of Taiwan, David K. Wang, Chun-Chou Wu, Heng-Chih Chou

Journal of Marine Science and Technology–Taiwan

This paper examines the deposit insurance program of Taiwan. We adopt Duan et al. [4]’s deposit insurance pricing model, and estimate the deposit insurance premium by the Duan and Simonato two-step maximum likelihood method [5]. Our results show that the maximum likelihood estimates for the deposit insurance premium are considerably higher than the official rates currently charged by the Central Deposit Insurance Corporation (CDIC), the deposit insuring agency of Taiwan, indicating that the CDIC deposit insurance program appears to hand out a substantial subsidy to the banks in Taiwan. Our results also show that the CDIC in fact grants too …

A Study Of Effective Leadership In The Chinese Context, Wai Kwan (Elaine) Lau

Management Faculty Research

The study of leadership is one of the most often researched management topics. However, most research and theory contributions are to a great extent limited to accounting for leadership practice in the West. This study is designed to develop an effective leadership model that works in the Chinese context. Paternalistic leadership, a dominant leadership style in an Eastern business environment, is compared with transformational leadership, a dominant leadership style in a Western business environment. In addition, the cultural differences between China and the West relating to leader-follower relationships suggest different leadership behaviors may be more effective in one of these …

Ineffective Psychometric Testing: Gre Test Administration, Brittney Dawhn Perry

Masters Theses & Specialist Projects

The effectiveness of the GRE was measured through a mixed-methods study. Quantitative data was studied to determine a relationship between GRE scores and the completion of higher education. Students and employers were surveyed to clarify a link between the content the GRE measures and the skills that are needed in graduate school and the workforce. In addition, students were asked if test administration, time-constrained questions, and question bias had any effect of their GRE score. Together, these findings were inconclusive and do not suggest that the GRE is effective or ineffective in its measurement of potential graduate students in relation …

Essays On Service Improvisation Competence: Empirical Evidence From The Hospitality Industry, Enrico Secchi

All Dissertations

This dissertation explores the service design antecedents and the performance outcomes of Service Improvisation Competence (Serv-IC) the ability of service employees to deviate from established processes and routines in order to timely respond to unexpected events, using available resources. Service operations and strategy research have strongly highlighted the importance of possessing flexibility in order to face the uncertainty derived from the interaction with the external environment (Tansik and Chase 1988, Eisenhardt and Tabrizi 1995, Brown and Eisenhardt 1998, Frei et al. 1999, Menor et al. 2001, Frei 2006). An important component of the ability of service rms to adapt to …

The Influence Of Venture Creation Stage On The Relationship Between Environmental Context And Social Network Orientation Among U.S. Minority Groups, Tammi C. Redd

Theses and Dissertations - UTB/UTPA

The percentage of minorities who have owned successful small businesses in the U.S. has been astonishingly lower than that of Mainstreams. An important underlying challenge for minority entrepreneurs is the ability to development and maintain social network connections. This research investigates the role urban and rural environments play in the new venture creation process among U.S. minority groups. Specifically, this dissertation will focus on issues relating to network scope, networking ability and strength and network relationships at different stages of the venture creation process. The environmental contexts of both the urban entrepreneur and that of the rural American entrepreneur will …

Essays On Product Recall Strategies And Effectiveness In The Fda-Regulated Food Sector, Tracy Johnson-Hall

All Dissertations

This dissertation consists of two complementary essays that investigate current product recall strategies in the Food and Drug Administration (FDA) regulated food sector. These studies address operations and supply chain factors that influence recall effectiveness with two theoretically-based, empirical approaches.
The first essay examines recall effectiveness as measured by time to recall, a proxy for potential consumer exposure to hazardous products (Hora, Bapuji and Roth, 2011) using duration analysis techniques. The unit of analysis is a recall event as documented by the product recall press release. Essay 1 addresses the following question: how do supply chain competencies related to integration …

Factors Influencing Nonprofit Leaders' Intention To Build Capacity, Kimberley Brown

All Dissertations

ABSTRACT
Examining attitudes, norms and behavioral control perceptions can aid in predicting the strength of a person's intentions to engage in any kind of major effort, including nonprofit capacity building, according to Aizen's Theory of Planned Behavior (Aizen, 1991, 2002a, 2006). The purpose of this research was to determine whether the attitudes, norms, and perceived behavioral control beliefs of 470 nonprofit leaders' past and future organizational capacity building had significance in explaining their stated intentions to build capacity. It also sought to determine what respondent and organization characteristics, the presence or absence of trust relationships, board governance practices, and organizational …

Attitudes Toward And Behavioral Intentions To Adopt Mobile Marketing: Comparisons Of Gen Y In The United States, France And China, Rebecca Wells, Catherine E. Kleshinski, Terence Lau

Management and Marketing Faculty Publications

The rapid global diffusion of mobile marketing makes it increasingly important to understand cross-­‐cultural consumer attitudes and behavioral intentions toward mobile marketing as a promotional channel. By building on the previously published research of Altuna and Konuk (2009), this work investigates the attitudes and behavioral intentions toward mobile marketing of Generation Y consumers in the United States, France, and China. Based on this analysis, Chinese Gen Y have the most positive attitude toward mobile marketing, and their overall attitude is significantly more positive than the attitudes of French and American Gen Y groups. While American Gen Y's behavioral intentions are …

Building Experience Beyond Academics, Katherine M. Ragan

Honors Theses

The object of this study is to determine the perceived benefits of building experience beyond academics. This study consisted of online survey through Question Pro with questions about what co-curricular activities students participated in, whether or not the student had held a previous leadership position, perceptions of benefits of extracurricular activities, holding a job on campus, and academics, demographics, and academic status.

Western Michigan University students were invited to participate in the survey via emails from professors and through social media site invites such as Facebook. Students were able to complete the survey at their convenience from Monday, June 18, …

Development Of A New Technology Venture Balanced Scorecard Derived From Critical Factors That Impact Product Quality, Zella Jackson Hannum

Dissertations

Can a department manager who launches technologically advanced products use a performance measurement tool to improve product quality? Business environments where technologically advanced products are launched to the market for the first time, known as new technology ventures (NTV’s), have lagged behind in adoption of measures that drive product quality. NTV’s have been slow to adopt such measures due to a lack of research that would substantiate the impact of any proposed performance management systems. Thus, the development of an effective and useful tool that measures and drives product quality performance in NTV environments, which has usable visual displays—would be …

Workplace Spirituality, Meditation, And Work Performance, Pawinee Petchsawanga, Dennis Duchon

Department of Management: Faculty Publications

This paper reports two studies that examine how an organization might enable more productive work practices by encouraging the expression of its employees’ spiritual selves in an eastern context. Study 1 shows that people who regularly practice meditation have higher workplace spirituality scores than people who do not regularly practice meditation. Study 2 reports a quasi-experimental study in which people practiced insight meditation. The data did not reveal a direct effect for the meditation, however spirituality does relate to work performance. Moreover, the practice of meditation is also found to partially mediate the relationship between workplace spirituality and work performance.

Coordination, Cooperation, And Collaboration: Defining The C3 Framework, Breanna Weaver

Honors Projects in Management

The term C3 refers to the framework of coordinative, cooperative and collaborative relationships within the realm of external supply chain partnerships. Each unique partnership offers both benefits and challenges within a supply chain and must be aligned with company and supply chain strategy in order to achieve maximum effectiveness. This paper aims to fill the current void in supply chain literature concerning C3 by defining each term based upon current supply chain research as well as give the most prevalent characteristics and differences between each “C” in this phase model. This research is then compared to the industry through a …

Social Business: Maximizing Economic Value To Create Social Value, Melody Alene Jensen

Undergraduate Honors Capstone Projects

Throughout the world, there are problems threatening the lives and livelihood of humanity. Where there are problems, there are people who want to fix them. But charity has shown to be unsustainable and ineffective in creating positive change in the long run. Some companies have chosen to go beyond corporate philanthropy or "corporate social responsibility" by incorporating a social mission into the core of their businesses. The ideals and mission permeate through company goals and strategies. This new model of doing business seeks to sustainably create social value. But this undertaking would not be possible without creating economic value through …

Women In Leadership: Factors That Affect The Achievement Of Women In Higher Education Administration At Four-Year Public And Private Universities In Texas, Dawn Liguez

Theses & Dissertations

Women in Leadership: Factors that affect the Achievement of Women in Higher Education Administration At Four-Year Public and Private Universities in Texas

By: Dawn Marie Ramirez

Dissertation Chair, Absael Antelo, Ph.D.

University of the Incarnate Word, 2012

The purpose of this quantitative study was to examine the factors that affect women administrators in higher education at four-year public and private universities in Texas. By comparing private and public universities, the research provided an assessment of similarities and differences of the factors impacting achievement of women in higher education. This study surveyed (N = 288) female administrators in higher education, …

Are Women Really Harder On Other Women? A Survey Of Female Employees, Laurel Keys

Honors Capstones

No abstract provided.

Information Technology (It) Identity: A Conceptualization, Proposed Measures, And Research Agenda, Michelle Carter

All Dissertations

With increasing embeddedness of information technologies (IT) in organizational processes, and services, individuals' long-term IT use has become instrumental to business success. At the same time, IS research has illustrated that under-utilization by end-users often prevents organizations from realizing expected benefits from their technology investments. Because individual use is the critical link between technology investments and enhanced organizational performance through IT, in recent years, information systems researchers have begun to focus attention on the post-adoption phases of technology assimilation. The overarching goal of this relatively new research stream is to understand factors that influence individuals' attempts to use IT to …

The Construct Development Of Spiritual Leadership, Emily Rachael Lean

Graduate Theses and Dissertations

Although the past decade has shown a growing interest in workplace spirituality in the leadership and organizational literature, research in the area of spiritual leadership, is still in its infancy. The goal of this study was to delineate the construct of spiritual leadership and to provide theoretical guidelines for future research. A conceptual definition of spiritual leadership is offered in addition to a list of behaviors relevant to a spiritual leader. This study was the first of its kind to take into account the knowledge and opinions of both academic and practitioner subject matter experts. Furthermore, with regard to developing …

Organizational Citizenship Behavior, Collectivism, And Job Satisfaction: Evidence From Mexico, Miguel Angel Baeza

Theses and Dissertations - UTB/UTPA

The purpose of this dissertation was to conduct a field study in a Mexican company in several Mexican regions. This study considered administrative professionals as a continuation to assess the validity of a recently developed Mexican Border OCB (MBOCB) scale by Ortiz (2000). This validation/refinement of an MBOCB scale was accomplished by comparing and contrasting results of this investigation, given the name of Mexican OCB (MOCB), with other OCB dimensions studies in other regions in order to evaluate criterion validity (e.g., convergent and discriminat) through factor loadings. Furthermore, this dissertation categorized these MOCB dimensions into more conceptualized terms utilized by …

Recognizing Leadership At A Distance: A Study Of Leader Effectiveness Across Cultures, Peter D. Harms, Guohong Han, Huaiyu Chen

Department of Management: Faculty Publications

The present study investigated whether personality and leadership evaluations based on photographs of Chinese CEOs made by Western raters were accurate at predicting organizational outcomes. Consistent with implicit leadership prototypes held by Westerners, perceived effectiveness was associated with higher levels of perceived intelligence, dominance, and positivity. However, actual organization performance was associated with the culturally appropriate leadership trait of risk taking. These findings suggest that although it is possible to use perceptions of personality based on photographs to predict objective leader effectiveness, individuals using a leadership paradigm suited to Western cultures are poor judges of potential success in Eastern cultures.

Global Warming, Extreme Weather Events, And Forecasting Tropical Cyclones: A Market-Based Forward-Looking Approach, Carolyn W. Chang, Jack S. K. Chang, Kian Guan Lim

Research Collection Lee Kong Chian School Of Business

Global warming has more than doubled the likelihood of extreme weather events, e.g. the 2003 European heat wave, the growing intensity of rain and snow in the Northern Hemisphere, and the increasing risk of flooding in the United Kingdom. It has also induced an increasing number of deadly tropical cyclones with a continuing trend. Many individual meteorological dynamic simulations and statistical models are available for forecasting hurricanes but they neither forecast well hurricane intensity nor produce clear-cut consensus. We develop a novel hurricane forecasting model by straddling two seemingly unrelated disciplines — physical science and finance — based on the …

Impact Of Strategy Implementation On Performance Of Generic Strategy: Evidence From Thailand, Mayookapan Chaimankong, Dissatat Prasertsakul

The South East Asian Journal of Management

The purpose of this paper is to examine the strategic orientation in terms of Miles and Snow typologies of the firms in emerging country and investigate their implications on performance. Unlike previous research, this paper focuses the importance of strategy implementation to the performance implications of Miles and Snow typology. Data was collected from 111 key informants from firms in Thailand’s chemical industry using probability sampling. The one-way Analysis of Variance (ANOVA) results showed that prospectors performed better than the other three strategic types, whereas reactors exhibited the lowest performance scores. While the success in strategy implementation is found to …

Knowledge Creation In Strategic Alliance: Case Of ‘Child Business’ Learning From ‘Parent Partner’, Zuraina Dato Mansor, Wan Mohamed Tarmizi Wan Abdullah

The South East Asian Journal of Management

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The Effect Of Image Compatibility And Escalation Of Commitment On Decision Performance, Harris K. Turino, Budi W. Soetjipto

The South East Asian Journal of Management

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Exploring Ceo’S Leadership Frames And E-Commerce Adoption Among Bruneian Smes, Afzaal H. Seyal, Awg. Yussof, Awg. Mohammad, Mohd Noah A. Rahman

The South East Asian Journal of Management

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The Effect Of Human Resources On Capital Of Worker Cooperative, Suyanto Suyanto

The South East Asian Journal of Management

There are several business problems which hampers sustainability of worker cooperatives in Indonesia. They have inadequate capital to support businesses run by cooperatives and the government provides insufficient support for the worker cooperatives. The problem under study is how human resources management affected the capital of worker cooperatives. The study used explanatory approach by employing a census to collect data from 11 existing worker cooperatives in the loading and unloading services in port cities across Java. The data collected was then analyzed with the Path Analysis. Research findings indicate that human resources practices of members, administrators, and managers were significant …

F.A.C.E.S. (Faculty Academic Community Education Showcase): Professional Growth Experiences In A Career University, Paul J. Colbert, Ph.D.

MBA Faculty Conference Papers & Journal Articles

Institutes of higher education exist for the purpose of developing, fostering, nurturing, and stimulating the intellectual growth and development of students. The core values of a college education provide students conceptual and practical educational opportunities that focus on improving their skills and knowledge. These skills and knowledge translate into purposeful, real-life learning experiences. However, in the academic community, learning is not restricted to students. Faculty, too, must be supported and provided opportunities for personal and professional growth and development. Although professional development is not a novel concept in the education profession, schools often take up the gauntlet, but fall short …