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Full-Text Articles in Human Resources Management

The Predictive Influence Of Management Leadership Styles On Employee Retention In The Aerospace And Defense (A&D) Industry In Northern Virginia, Shawn M. Hall Apr 2026

The Predictive Influence Of Management Leadership Styles On Employee Retention In The Aerospace And Defense (A&D) Industry In Northern Virginia, Shawn M. Hall

Doctoral Dissertations and Projects

This fixed-design quantitative study evaluates the predictive influence of management leadership styles on employee retention within the Aerospace and Defense (A&D) industry in Northern Virginia. Addressing a critical decline in industry retention that impacts organizational productivity and profitability, the research utilizes a post-positivist paradigm to analyze data (N = 773) from participants across seven major A&D organizations. The study measures four primary constructs: Intent to Stay, Management Leadership Styles, Job Satisfaction, and Leader Support. A hierarchical multiple regression analysis was performed to isolate the predictive power of leadership style after controlling for demographic factors, including age, gender, role, and years …


Entrepreneurial Orientation And Performance Of Microfinance Cooperatives: Evidence From Tanzania, Grace Thomas Mori, Omari Khalifa Mbura Apr 2026

Entrepreneurial Orientation And Performance Of Microfinance Cooperatives: Evidence From Tanzania, Grace Thomas Mori, Omari Khalifa Mbura

Business Management Review

Microfinance cooperatives (MFCs) play a key role in socio-economic development, predominantly in developing countries. However, studies focusing on the relationship between entrepreneurial orientation (EO) and the performance of MFCs are limited, particularly in Tanzania. This study was informed by the resource-based view to examine the influence of EO dimensions on the performance of MFCs in Tanzania. Specifically, the study focused on four dimensions of EO namely; innovativeness, proactiveness, risk taking, and competitive aggressiveness behaviours. Data were obtained from 299 stratified sampled managers of MFCs through the administration of a structured questionnaire. In testing this relationship, Partial Least Squares Structural Equation …


Impending-Exit Period And Employee Performance: Rethinking Human Capital Disruption, Yea Hee Ko, Charlie O. Trevor Apr 2026

Impending-Exit Period And Employee Performance: Rethinking Human Capital Disruption, Yea Hee Ko, Charlie O. Trevor

Research Collection Lee Kong Chian School Of Business

The well-established disruptive effects of employee turnover on firms have typically been attributed to post-exit dynamics, such as losses of human and social capital. Little is known, however, about leavers’ pre-exit job performance, which, if declining in sufficient magnitude as separation nears, may drive some of this disruption. Drawing on career concerns research, we argue that impending exit weakens incentives to improve future career prospects at the firm, thereby resulting in reduced performance. Our analysis reveals strikingly large negative relationships, as job performance during the impending-exit period declines by 53.9% and 79.8% across two performance measures. Additionally, we predict and …


The Age Of Hr Delivering Stakeholder Value Through Strategic Organizational Capability: Talent, Leadership, And Culture, Anthony Nyberg, Rebecca R. Kehoe, Dave Ulrich, Patrick M. Wright Apr 2026

The Age Of Hr Delivering Stakeholder Value Through Strategic Organizational Capability: Talent, Leadership, And Culture, Anthony Nyberg, Rebecca R. Kehoe, Dave Ulrich, Patrick M. Wright

Research Briefs

A landmark collection of 62 chapters from the world’s foremost thinkers in HR strategy, talent management, and organizational leadership—written at the inflection point where AI, geopolitical uncertainty, and evolving stakeholder expectations are reshaping the future of work and the humans at its center.


A Therapy Dog Intervention For Elementary School Teachers' Well-Being: Using Action Research To Bridge The Research-Practice Gap In Hrd, Kelly F. Moore Apr 2026

A Therapy Dog Intervention For Elementary School Teachers' Well-Being: Using Action Research To Bridge The Research-Practice Gap In Hrd, Kelly F. Moore

Human Resource Development Theses and Dissertations

The purpose of this action research (AR) study was to explore how AR can serve as a participatory research design for bridging the research–practice gap in Human Resource Development (HRD) by collaboratively designing, implementing, and evaluating a therapy dog intervention to enhance teacher well-being. One primary research question guided this study: How can action research serve as a participatory research design for bridging the research–practice gap in HRD through the collaborative design and implementation of a therapy dog intervention for elementary school teachers? I conducted a two-phase AR study consisting of a pilot study followed by a full-scale intervention. Data …


"Nobody Forced My Mom To Stay Home": College Men’S Perspectives On Parental Leave, Marisa Conners Apr 2026

"Nobody Forced My Mom To Stay Home": College Men’S Perspectives On Parental Leave, Marisa Conners

Student Publications

From "The Second Shift" to Claudia Goldin’s Nobel Prize-winning research on women in the labor market, the inequities affecting women in the labor market have been widely documented. However, progress on this issue has been largely one-sided on behalf of women, perpetuating gender inequality. The goal of my research is to understand how social subgroup values influence male-identifying Gettysburg College students’ predictions on how they will engage with parental leave. This project gathered information on ways to increase male uptake of parental leave, which, if implemented, will help improve gender equity in the labor market.

How are male-identifying Gettysburg College …


Exploring The U.S. Public Service Employees’ Experiences With Gamified Cybersecurity Awareness Training, Bisola Adepoju Apr 2026

Exploring The U.S. Public Service Employees’ Experiences With Gamified Cybersecurity Awareness Training, Bisola Adepoju

Human Resource Development Theses and Dissertations

The purpose of this qualitative study was to explore the U.S. public service employees' experiences with gamified cybersecurity awareness training. The primary research question guiding this inquiry was: How do U.S. public service employees make sense of their lived experiences with gamified cybersecurity awareness training? Two secondary questions examined what aspects of the training employees perceive as meaningful or disengaging, and how they interpret their motivation, engagement, and cybersecurity awareness during training. I chose an interpretive qualitative research design grounded in a constructivist paradigm and purposefully selected 11 U.S. public service employees who had participated in gamified cybersecurity awareness training. …


J Mich Dent Assoc April 2026 Apr 2026

J Mich Dent Assoc April 2026

The Journal of the Michigan Dental Association

Each month, the Journal of the Michigan Dental Association delivers news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200-plus members. It remains the main publication reaching Michigan dentists and is available worldwide through ADA Commons.

The April 2026 (Volume 108, No. 4) issue of the Journal is published in digital format to provide updates and insights for Michigan's oral health community and MDA members. Print editions occur every other month beginning with January.

This full issue provides a comprehensive overview of the Michigan dental landscape in 2026. Key features include a clinical …


What Graduates See And What Employers Pay; Reconciling Salary Reporting And Total Compensation In Sales And Marketing, John Ertel, George Talbert Jr. Apr 2026

What Graduates See And What Employers Pay; Reconciling Salary Reporting And Total Compensation In Sales And Marketing, John Ertel, George Talbert Jr.

AMTP Proceedings 2026

College students frequently rely on university career centers for salary information when evaluating early-career opportunities. In sales, however, reported compensation figures often reflect base pay only and exclude performance-based earnings such as commissions and bonuses. This study uses a single-university case study to examine whether university-reported salary data for sales roles accurately represents total compensation. Institutional career center reports and national salary projections were compared with insights from employers, sales professionals, and recent graduates. Findings indicate that performance-based compensation constitutes a substantial portion of total earnings in sales roles but is frequently omitted from reported figures, leading to systematic understatement …


Commentary: If You’Re Unhappy At Work, A Hasty Job Change May Not Help, Nick Chiam Apr 2026

Commentary: If You’Re Unhappy At Work, A Hasty Job Change May Not Help, Nick Chiam

Research Collection Yong Pung How School Of Law

Finding joy at work isn’t about having the perfect job, but seeing work as part of the larger story of a life well lived, says SMU lecturer Nick Chiam.


A Place To Perform: Designing Spaces For Student Artists Through Event Planning, Ava R. Jacobsen Mar 2026

A Place To Perform: Designing Spaces For Student Artists Through Event Planning, Ava R. Jacobsen

Honors Program: Senior Projects (Public)

This thesis examines the creation of accessible performance spaces for student artists not enrolled in formal music programs. To address this gap, two First Friday events were hosted at The Gathering Grove in Lincoln, Nebraska, providing platforms for local student performers and engaging the community in live art experiences. The first event, an open mic night, highlighted the challenges of spontaneous performances, while the second, featuring designated performers, tested more structured event planning strategies.

Both events emphasized the importance of marketing, venue layout, audience engagement, and operational organization. Key lessons included the need for contingency planning, multi-channel promotion, and clearly …


Supervisor Behaviors And Perceived Organizational Impact Of Telework: A Work Disruption Perspective, Tsuyoshi Ohira, Masaki Hosomi Mar 2026

Supervisor Behaviors And Perceived Organizational Impact Of Telework: A Work Disruption Perspective, Tsuyoshi Ohira, Masaki Hosomi

Japanese Society and Culture

As telework (e.g., working from home) has become widespread, understanding its organizational impact from managers’ perspectives and identifying supervisor behaviors that influence this impact are critical. Drawing on work disruption theory, we examined the relationships between four supervisor behaviors in the Health and Safety Executive (HSE) management competencies—respectful and responsible (RR), managing and communicating work (MCW), reasoning and managing difficult situations (RDS), and managing the individual within the team (MIT)—and the perceived organizational impact of telework. We also tested whether telework rate and intensity moderated these relationships. Survey data were collected from 239 supervisors at two time points. Results showed …


Comparative Study On Ai Talent Cultivation In China And The United States: Strategies And Recommendations, Lexuan Li, Ke Wen, Wenjie Liu, Wei Shen, Zhenguo Li Mar 2026

Comparative Study On Ai Talent Cultivation In China And The United States: Strategies And Recommendations, Lexuan Li, Ke Wen, Wenjie Liu, Wei Shen, Zhenguo Li

Bulletin of Chinese Academy of Sciences (Chinese Version)

Artificial intelligence (AI), as the core driving force of the new industrial revolution, has become a strategic pillar for enhancing national competitiveness, with the cultivation of AI talent being a decisive factor. This study systematically compares the AI talent cultivation systems of China and the United States from three perspectives: strategic planning, formal education, and practical domains. The findings reveal that the U.S. has continuously and systematically advanced AI talent cultivation plans at the national level, granted institutions substantial autonomy in talent cultivation with deep integration of industry-academia-research collaboration, and established a well-developed AI innovation and entrepreneurship environment. Accordingly, the …


Review Of Manufacturing Employees’ Experiences Of An Inclusive Workplace And Career Advancement, Abdi Mahad Mar 2026

Review Of Manufacturing Employees’ Experiences Of An Inclusive Workplace And Career Advancement, Abdi Mahad

The Journal of Social Encounters

No abstract provided.


Phishing Susceptibility Among Healthcare Workers: A Multiyear Study, Darin Challacombe, Elizabeth Mcelhiney Mar 2026

Phishing Susceptibility Among Healthcare Workers: A Multiyear Study, Darin Challacombe, Elizabeth Mcelhiney

SACAD: Scholarly Activities

Understanding and improving phishing awareness is an important aspect of ensuring patient health information (PHI) is protected. Many health organizations require associates to complete annual training and supplement that training with simulated phishing email campaigns.

This poster will provide the results of a multiyear group of four studies in which health information (HI) professionals were provided various types of training and then tested on their susceptibility to simulated phishing emails. This will supplement the research on the viability of this method. And, this will present the findings by using real HI professionals (vs. college students).

We will provide a summary …


Not All Ei Dimensions Are Created Equal: Differential Effects Of Perceived Leader Emotional Intelligence On Lmx Quality And Employee Engagement, Michael Frommack Mar 2026

Not All Ei Dimensions Are Created Equal: Differential Effects Of Perceived Leader Emotional Intelligence On Lmx Quality And Employee Engagement, Michael Frommack

Doctoral Dissertations and Projects

This quantitative study examined the pathways through which employees’ perceptions of their leaders’ emotional intelligence influenced employee engagement, with leader-member exchange (LMX) quality as a mediating mechanism. Using structural equation modeling with data from 368 full-time employees, the study investigated whether the four dimensions of leader emotional intelligence differentially predicted the three dimensions of employee engagement. Results demonstrated that leader EQ strongly predicted LMX quality (β = .80, p < .001, R² = .64), and that leader emotional intelligence and LMX quality significantly predicted employee engagement in bivariate analyses (β = .43, p < .001, R² = .19; β = .47, p < .001, R² = .22, respectively). However, LMX quality completely mediated this relationship. The indirect effect was significant (β = .26, p = .002), while the direct effect was nonsignificant after accounting for LMX (β = .17, p = .108), indicating full mediation. No dimension-specific pathways emerged after controlling for relationship quality. Supplementary analyses revealed that others’ emotion appraisal (OEA) demonstrated almost twice the predictive strength of the other emotional intelligence dimensions for predicting LMX quality (β = .45, p < .001). These findings provide empirical support for Social Exchange Theory and demonstrate that leader emotional intelligence is statistically accounted for by relationship quality mechanisms. Practical implications suggest that organizations should prioritize relationship building competencies in leadership development and selection. Theoretical implications challenge assumptions about dimensional equivalence in emotional intelligence frameworks and establish LMX quality as the complete mediator for leadership influence on employee engagement.


Human Resources Changed In The Automotive Manufacturing Company During The Covid-19 Pandemic Era, Jessica Letese Karim Mar 2026

Human Resources Changed In The Automotive Manufacturing Company During The Covid-19 Pandemic Era, Jessica Letese Karim

Doctoral Dissertations and Projects

The COVID-19 pandemic caused significant upheaval across global industries, particularly impacting the automotive sector. I investigated the evolution of human resources (HR) practices within an automotive manufacturing firm located in Grand Rapids, Michigan, during the pandemic. I delved into crucial shifts in workforce management, such as the swift transition to remote work, heightened emphasis on employee health and safety, and the adaptation of hiring, recruitment, and training methods. The analysis underscores how HR department employees and leaders transformed to maintain business continuity while prioritizing employee welfare and operational effectiveness. Using a semistructured interview method, I gathered insights from 17 volunteer …


The Future Of Human Resources: Opportunities And Challenges Of Ai Integration, Julianna Cutcher Mar 2026

The Future Of Human Resources: Opportunities And Challenges Of Ai Integration, Julianna Cutcher

The Downtown Review: An Interdisciplinary Journal Written and Peer-Reviewed by Mandel Honors College Students at Cleveland State University

Artificial intelligence (AI) has rapidly evolved, revolutionizing technological operations and reshaping business processes for greater speed and efficiency. In human resources (HR), AI offers transformative potential across key functions such as recruitment, compensation, employee management, and decision-making. It can enhance employee experience, engagement, and satisfaction while improving accuracy, saving time, and reducing costs. Despite these benefits, integrating AI into HR presents challenges, including privacy concerns, algorithmic bias, ethical dilemmas, limited technical capabilities, and resistance to change. Addressing these barriers requires a human-centric approach that thoughtfully incorporates AI into HR practices, ensuring ethical use and fostering trust among stakeholders.


Workplace Diversity In A Diverse World: Why Inclusion And Ethics Matter, Julianna Cutcher Mar 2026

Workplace Diversity In A Diverse World: Why Inclusion And Ethics Matter, Julianna Cutcher

The Downtown Review: An Interdisciplinary Journal Written and Peer-Reviewed by Mandel Honors College Students at Cleveland State University

As global populations grow and evolve, diversity becomes an increasingly prominent and complex characteristic of society and the workplace. Diversity encompasses the vast array of individual differences and similarities among people, affecting how organizations operate and interact. In the United States, the diversity index rose to 61.1% in 2020, reflecting a significant demographic shift. However, promoting diversity alone is insufficient; effective management also requires attention to equity and inclusion. Organizations must foster ethical workplace cultures that support diverse perspectives through comprehensive training, employee development, and inclusive policies. By embracing a holistic approach to diversity, equity, and inclusion (DEI), businesses can …


Human–Ai Interaction In Graduate Academic Work: A Job Demands-Resources Conceptualization Of Satisfaction And Emotional Exhaustion, Joey Oliveira Mar 2026

Human–Ai Interaction In Graduate Academic Work: A Job Demands-Resources Conceptualization Of Satisfaction And Emotional Exhaustion, Joey Oliveira

Human Resource Development Student Publications and Presentations

Artificial Intelligence (AI) technologies are increasingly embedded in graduate academic work, shaping how faculty and students perform cognitive, analytical, and knowledge-based tasks. As AI tools become integrated into writing, research, and instructional activities, human–AI interaction has emerged as a central feature of contemporary academic work environments. However, existing research has largely focused on AI adoption and technological capability, with limited attention given to how ongoing human–AI interaction influences well-being experiences in academic contexts. Drawing on the Job Demands-Resources (JD-R) framework, this conceptual paper develops a model that links human–AI interaction to student learning satisfaction, faculty job satisfaction, and emotional exhaustion. …


The Hidden Cost Of Performative Culture In Learning Organizations Introduction, Coby Dillard Mar 2026

The Hidden Cost Of Performative Culture In Learning Organizations Introduction, Coby Dillard

Human Resource Development Student Publications and Presentations

Purpose

The aim of this article is to present a viewpoint that performative culture disrupts organizational learning by eroding alignment between espoused values, system design, and lived experience. Design/methodology/approach

This article adopts a conceptual and practitioner-oriented approach, drawing on foundational theories of organizational culture and learning to examine how misalignment between values and systems shapes organizational behavior. The discussion integrates insights from organizational culture and learning frameworks to reinterpret performative culture as a system design issue. Findings

The article identifies that performative culture undermines organizational learning in three key ways: by eroding trust through inconsistent signals, fragmenting systems and reducing …


What Are We Learning About The Research-Practice Gap From Hrd Scholars And Hrd Scholar-Practitioners?, Kelly Moore, Yonjoo Cho Mar 2026

What Are We Learning About The Research-Practice Gap From Hrd Scholars And Hrd Scholar-Practitioners?, Kelly Moore, Yonjoo Cho

Human Resource Development Faculty Publications and Presentations

The research-practice gap (the gap) in HRD remains a significant challenge, hindering the application of academic research to practice and the integration of workplace challenges into research efforts. It is critical for HRD research to address the gap to develop evidence-based solutions for learning and organizational performance. The purpose of this study was to explore how HRD scholars and scholar-practitioners define, motivate, address barriers to, and recommend strategies for bridging the gap in HRD. Building on the study by Moore and Cho (2024) from the perspective of HRD practitioners, we investigated the perspectives of HRD scholars and scholar-practitioners to examine …


Algorithm-Based Pay-For-Performance (Apfp) Systems: Paradoxes In Artificial Intelligence's Influence On Pay-For-Performance Theories, Anthony Nyberg, Dhuha Abdulsalam, Ormonde Cragun, Vijayesvaran Arumugam Mar 2026

Algorithm-Based Pay-For-Performance (Apfp) Systems: Paradoxes In Artificial Intelligence's Influence On Pay-For-Performance Theories, Anthony Nyberg, Dhuha Abdulsalam, Ormonde Cragun, Vijayesvaran Arumugam

Faculty Publications

Although artificial intelligence (AI) and generative AI (GenAI) are increasingly used to assess and reward employees, their implications for foundational pay-for-performance (PFP) theories remain underexplored. Traditional PFP systems are effective in an era of static evaluations and infrequent feedback, but they lack the intelligence and flexibility needed for today's dynamic work environments. In response, we introduce algorithm-based PFP (APFP) systems—PFP systems that leverage AI and GenAI to enable real-time adaptability, predictive capabilities, customization, automated algorithmic recommending, and measurement sophistication. We then use the APFP framework to assess its implications for three foundational PFP theories (equity theory, expectancy theory, and tournament …


The Impact Of Corporate Social Responsibility On Employees' Work Attitudes And Behaviors, Qian Yuan Mar 2026

The Impact Of Corporate Social Responsibility On Employees' Work Attitudes And Behaviors, Qian Yuan

Dissertations and Theses Collection (Open Access)

Why do some new employees voluntarily leave within a short period after joining a corporation, while others do not? Drawing on information asymmetry theory and adverse selection theory, this dissertation argues that information asymmetry and adverse selection between job seekers and firms before organizational entry, or during the job search process, are important reasons for new employees’ short-term voluntary turnover. Because corporate social responsibility (CSR) can provide people with information about a firm’s capabilities, willingness, and intentions, this dissertation proposes that firms’ CSR activities can provide job seekers with information about various aspects of the firm. In doing so, CSR …


Does Abusive Supervision Undermine Creativity? A Buffering Role Of Absorptive Capacity, Sayma H. Shetu, Md. Sanaul Islam, Abdul G. Khan, Md. Shahed Mahmud Mar 2026

Does Abusive Supervision Undermine Creativity? A Buffering Role Of Absorptive Capacity, Sayma H. Shetu, Md. Sanaul Islam, Abdul G. Khan, Md. Shahed Mahmud

Journal of Global Business Insights

This study investigates the underlying processes of this relationship by examining knowledge hiding as a mediator and absorptive capacity as a moderator, within the context of the Conservation of Resources (COR) theory. 385 garment sector employees in Bangladesh were surveyed using a three-wave questionnaire, and the results were analyzed using partial least squares structural equation modeling. The study's findings demonstrate that abusive supervision negatively impacts employee creativity, in part by increasing knowledge hiding. Furthermore, higher absorptive capacity mitigates these adverse effects, reducing knowledge-hiding tendencies and enhancing creative performance. Theoretically, this study advances COR theory by identifying knowledge hiding as a …


J Mich Dent Assoc March 2026 Mar 2026

J Mich Dent Assoc March 2026

The Journal of the Michigan Dental Association

Each month, the Journal of the Michigan Dental Association delivers news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It remains the main publication reaching Michigan dentists and is available worldwide through ADA Commons.

The March 2026 (Volume 108, No. 3) issue of the Journal is published in a digital format to provide updates and insights for Michigan's oral health community and MDA members. Print editions occur every other month beginning with January.

This issue includes feature articles on Most-Asked Dental Benefit Questions, an interview with ADA Speaker Dr. Deb Peters, …


Book Review: Communications Internships Handbook: What All Comms Students Need To Know, Karen Mccullough Feb 2026

Book Review: Communications Internships Handbook: What All Comms Students Need To Know, Karen Mccullough

Applied Business Faculty Publications

Review of: Daniel, R. R., & Haynes, K. A. (2025). Communications internships handbook: What all COMMS students need to know. Kendall Hunt Publishing Company, 120 pp.

College students who successfully complete internships and other forms of experiential learning while in college benefit from greater average starting salaries, receive a higher number of job offers, and express increased satisfaction with their careers than students who do not participate in internships or other experiential learning opportunities. Students also indicate that they feel their career has progressed faster than they expected, according to results from a 2025 study by the National Association of …


Study On Strategies And Measures And Insights For Introducing Artificial Intelligence Talents In Japan, Fangxin Hu, Ru Ma, Yujun Su Feb 2026

Study On Strategies And Measures And Insights For Introducing Artificial Intelligence Talents In Japan, Fangxin Hu, Ru Ma, Yujun Su

Bulletin of Chinese Academy of Sciences (Chinese Version)

In response to the aging population and the need for innovation in science and technology development, Japan regards AI as a key technology to solve social problems. In addition to accelerating the training of domestic AI talents, Japan is also vigorously introducing overseas AI talents. This study sorts out and analyzes Japan’s long-term, annual, and AI-specific strategic planning for the introduction of AI talents, including Basic Plan for Science, Technology and Innovation, Comprehensive Innovation Strategy, Strategic Plan for Artificial Intelligence Technology, and AI Strategy, and explores Japan’s specific implementation measures such as updating the national residence management system, improving the …


Exploring The Impact Of Team Culture In High-Pressure Jobs, Such As Investment Banking And Consulting, And How Project Management Can Be Applied, Mayavathi Lal Feb 2026

Exploring The Impact Of Team Culture In High-Pressure Jobs, Such As Investment Banking And Consulting, And How Project Management Can Be Applied, Mayavathi Lal

Harrisburg University Dissertations and Theses

Toxic team cultures remain a pressing issue in high-pressure environments such as investment banking and consulting, where long hours, and hierarchical norms often undermine employee well-being and compromise project delivery. Previous studies have documented how workplace stress, exclusionary leadership, and cultural rigidity fuel burnout and turnover. However, limited research has explicitly examined these cultural dynamics through the lens of project management frameworks such as resource management, stakeholder engagement, and agile practices. This study employs a qualitative research approach by leveraging semi-structured interviews with analysts and associates, to capture the lived experiences of culture and its impact on team coordination and …


Operational Factors Influencing Branch Revenue In Multi-Branch Child Therapy Services, Muhammad Luthfi Feb 2026

Operational Factors Influencing Branch Revenue In Multi-Branch Child Therapy Services, Muhammad Luthfi

Jurnal Administrasi Bisnis Terapan

The management of multi-branch child therapy services requires a strong understanding of operational factors that contribute to revenue performance. This study aims to analyze the relationship between operational days, occupancy rate, service attendance, and the number of practitioners in relation to branch revenue within a child therapy service organization operating in urban areas in Indonesia. A quantitative cross-sectional design was employed using operational data collected from 24 child therapy services. This study employed a quantitative cross-sectional design using branch-level operational data collected in December 2025 from 24 child therapy service branches. Multiple linear regression analysis was conducted to examine the …