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Step-By-Step: Using Low-Fidelity, Physical Prototypes Of Enabling Technologies To Gain Feedback From Clinicians, Prior To Older Patients, Johnell O. Brooks, Casey F. Jenkins, Stephanie L. Tanner, Ian D. Walker, Keith Evan Green 2024 Clemson University, United States of America

Step-By-Step: Using Low-Fidelity, Physical Prototypes Of Enabling Technologies To Gain Feedback From Clinicians, Prior To Older Patients, Johnell O. Brooks, Casey F. Jenkins, Stephanie L. Tanner, Ian D. Walker, Keith Evan Green

DRS Biennial Conference Series

Designers of enabling technologies need a deep understanding of what patients want and need. But prototypes with working sensors and actuators may be far outside the experience of the vulnerable populations (e.g., older patients) targeted and may prove harmful to them, requiring a more cautious, “step-by-step” design approach. We report on how designers gain feedback from, before older patients, clinicians, using low-fidelity, full-scale prototypes without electronics to anticipate how such patients will interact with full-functioning technologies. Three hypothetical patient-personas with varying degrees of injuries were developed with clinicians. Clinicians then offered feedback on the assistance needed from our assistive robotic …


Development Of A Scale For Measuring Individual Cultural Capital Relevant To Design Thinking, Takuo Ando 2024 Faculty of Business Administration, Toyo Gakuen University, Japan

Development Of A Scale For Measuring Individual Cultural Capital Relevant To Design Thinking, Takuo Ando

DRS Biennial Conference Series

This study attempts to (1) conceptualize the cultural capital of individuals who accept Design Thinking (DT) and (2) develop a scale from the level of individual values, beliefs, and mindset. Previous studies on design thinking have mainly analyzed designers and trained design thinkers. However, this capacity resource is inherently considered to lie with all employees, including non-designers. Being able to embrace DT can be paraphrased as holding beliefs, values, and attitudes related to design. As DT does not necessarily require formal education, the development of such a scale could also be useful for finding natural design thinkers in organizations. We …


Design For Longevity Literature Review In Product Lifecycle, Financial Planning, And Gerontology, Sheng-Hung Lee, Joseph F. Coughlin, Sofie Hodara, Maria C. Yang, Olivier L. de Weck, Eric Klopfer, John Ochsendorf 2024 Massachusetts Institute of Technology Department of Mechanical Engineering; Massachusetts Institute of Technology AgeLab

Design For Longevity Literature Review In Product Lifecycle, Financial Planning, And Gerontology, Sheng-Hung Lee, Joseph F. Coughlin, Sofie Hodara, Maria C. Yang, Olivier L. De Weck, Eric Klopfer, John Ochsendorf

DRS Biennial Conference Series

This paper explores definitions of Design for Longevity (D4L) through a preliminary literature review to create an interpretation of D4L in the finance and service context. The concept of longevity has been applied to many industries and applications. this paper reviews the term D4L as it applies to three fields: product lifecycle, financial planning, and gerontology. Using specific keywords across three search engines—Web of Science, Google Scholar, and Design Research Society Digital Library—we gathered 78 academic papers and synthesized 24 academic papers. As a result, we proposed a holistic and interdisciplinary definition of D4L as a lens to identify longevity-related …


Enhancing Financial Education For Longevity Through Service Design, Sheng-Hung Lee, Joseph F. Coughlin, Sofie Hodara, Maria C. Yang 2024 Massachusetts Institute of Technology Department of Mechanical Engineering; Massachusetts Institute of Technology AgeLab

Enhancing Financial Education For Longevity Through Service Design, Sheng-Hung Lee, Joseph F. Coughlin, Sofie Hodara, Maria C. Yang

DRS Biennial Conference Series

As populations live longer, the traditional sequential phases of life—learning, earning, and retiring—don’t account for the complexity of demographic shifts. To age gracefully across a multiplicity of life phases, people must develop financial literacy at younger ages. This paper proposes a redesign of financial educational services between financial advisors and first-time clients using a Service-Behavior-Engagement (SBE) framework. We propose an immersive, multisensory service design kit, Design for Longevity (D4L), which includes tangible artifacts to facilitate experimentation, vulnerable conversations, and purposeful play: Longevity Planning Blocks, cards, and an interactive canvas. To test the kit, we conducted a 30-minute demonstration, followed by …


Spatial Distribution, Characterization, And Policy Opportunities For Taiwan's Solo Elderly: A Big Data Approach, Yu-Ta Lin, Wei-Chu Chen, Hsuan-Ta Yu, I-Ting Cho 2024 National Yang Ming Chiao Tung University, Taiwan

Spatial Distribution, Characterization, And Policy Opportunities For Taiwan's Solo Elderly: A Big Data Approach, Yu-Ta Lin, Wei-Chu Chen, Hsuan-Ta Yu, I-Ting Cho

DRS Biennial Conference Series

As Taiwan approaches super-aging by 2025, this study uses the 2022 Ministry of the Interior database combined with geospatial analysis and machine learning to examine solo elderly demographical patterns and assess current "Community Care Stations." Findings: 1. Urban areas have higher aging and solo rates closer to city centers, while rural areas show the opposite pattern; 2. "Dual aging" (elderly and old houses) is common in metropolitan areas; 3. Solo elderly are predomi-nantly urban females, suburban males, often separated, widowed, or divorced, with fewer children or residing in different regions; 4. Both advantaged and dis-advantaged solo elderly are identified in …


What Do Designers Bring To The Table? Identifying Key Design Competencies When Designing For Societal Challenges In The Public Sector, Thomas van Arkel, Nynke Tromp 2024 TU Delft, The Netherlands

What Do Designers Bring To The Table? Identifying Key Design Competencies When Designing For Societal Challenges In The Public Sector, Thomas Van Arkel, Nynke Tromp

DRS Biennial Conference Series

There is an increasing interest in the public sector for the repertoire of designers and the value it can bring when working on complex societal challenges. However, what constitutes this repertoire is often not articulated clearly, or it is explained in such generic terms that it is hard to draw disciplinary boundaries. Drawing from literature, we identify four competencies—integrating, reframing, formgiving and orchestrating—as distinctive for the discipline of design. Through several examples we show how these competencies feature in the design process, and how these competencies drive different design practices. Although these competencies have to a certain extent always been …


Health-Promotion Information Is Not Effective: General Goals Of Health And Wellbeing Conflict With Young Adults’ Instant Needs In Cooking And Food Choices, Taoran Ji, Debra Lilley, Emma Haycraft 2024 Loughborough University, United Kingdom

Health-Promotion Information Is Not Effective: General Goals Of Health And Wellbeing Conflict With Young Adults’ Instant Needs In Cooking And Food Choices, Taoran Ji, Debra Lilley, Emma Haycraft

DRS Biennial Conference Series

Young adults are living in an era where nutritional and health knowledge is more accessible and advanced than ever before. However, young adults’ diets are still a concern. The PhD research reported on in this paper aims to suggest behavioural interventions that can align young adults’ individual dietary needs and their long-term goals of eating healthily. Using the methods of diary study, semi-structured interviews and card sorting, this research investigated young adults’ perceptions of their dietary behaviours and experiences of prior interventions, to understand the gap between their ‘knowing’ and ‘doing’ in terms of healthy eating. The findings indicated that …


Metaphor Gardening: Experiential Engagements For Designing Ai Interactions, Dave Murray-Rust, Maria Luce Lupetti, Iohanna Nicenboim 2024 Delft University of Technology, Netherlands, The

Metaphor Gardening: Experiential Engagements For Designing Ai Interactions, Dave Murray-Rust, Maria Luce Lupetti, Iohanna Nicenboim

DRS Biennial Conference Series

Designers deploy metaphors in various constructive ways but there is a challenge in noticing and selecting helpful metaphors to describe AI systems. Metaphors serve to highlight certain aspects of AI but their influence can be so potent that envisioning or discussing AI in alternative ways becomes challenging, with unwanted expectations, lazy tropes and hidden biases. Alternative metaphors help designers grasp distinctive qualities of AI and move past hidden assumptions. Hence, it is key to support designers in precise, plural and intentional metaphor use to grasp unique qualities of AI and explore its relationalities. We illustrate this through a selection of …


Tinder, I Don’T Like This: Identifying Desired User Interaction Qualities To Support Intimacy Building In The Online Environment, Petra Salaric, Rebecca Cain, Emilene Zitkus, Valentijn Visch 2024 Loughborough University, United Kingdom

Tinder, I Don’T Like This: Identifying Desired User Interaction Qualities To Support Intimacy Building In The Online Environment, Petra Salaric, Rebecca Cain, Emilene Zitkus, Valentijn Visch

DRS Biennial Conference Series

As internet became the primary source for relationship formation, reports have emerged of negative experiences, poorer mental health and lower wellbeing. The design of online dating services influences user behaviours and can either support or inhibit relationship formation. To foster successful online relationship formation, understanding desired interaction qualities is crucial. This exploratory study presents a survey involving 100 participants from 23 nationalities across 5 continents. It identifies five key desired interaction qualities: excitement, comfort, safety, trust, and reciprocity. While trust emerged as the most vital for intimacy building yet often lacking in the online environment, excitement and playfulness were identified …


Service Design And Circular Economy In Hybrid Retail Design, Nonkululeko Grootboom, Katelijn Quartier, Christina Breed 2024 Hasselt University, Belgium

Service Design And Circular Economy In Hybrid Retail Design, Nonkululeko Grootboom, Katelijn Quartier, Christina Breed

DRS Biennial Conference Series

This paper serves as a pilot study exploring hybrid (physical and digital) retail design within the context of the circular economy, and it examines the prerequisite of the hy-brid retail environment in facilitating customer engagement with circular economy practices. Utilizing an exploratory qualitative approach, we collect primary data through semi-structured interviews with an SME retail brand and ten of its customers. Additionally, we conducted observations of both the physical store and its social me-dia. This contributes to the limited existing literature on hybrid retail design within the context of the circular economy, particularly in the fashion industry. By bridging two …


Connecting Sustainable And Well-Being-Enhancing Behaviors: Reflections Through Daily Practices Of Young Adults, Michael Christopher Kowalski, JungKyoon Yoon 2024 Cornell University - Department of Human Centered Design

Connecting Sustainable And Well-Being-Enhancing Behaviors: Reflections Through Daily Practices Of Young Adults, Michael Christopher Kowalski, Jungkyoon Yoon

DRS Biennial Conference Series

An experience sampling study was conducted to further understand daily activities of young adults with implications for Environmentally Sustainable Behavior (SB) and Subjective Well-being (SWB) simultaneously. Studies on SB and SWB are present in established bodies of design research, though connection across these strands appears limited. Analysis of 209 survey responses from 27 participants showed that while many activities were reported with mutually positive outcomes for SB and SWB, when there was conflict, individuals were more likely to prioritize their own subjective well-being over environmental sustainability. Activities that included designed products and environments that more readily supported SB and SWB …


Insert Here: Unpacking Tensions In Designing Technologies For The Vagina, Nadia Campo Woytuk, Joo Young Park, Marianela Ciolfi Felice, Madeline Balaam 2024 KTH Royal Institute of Technology, Sweden

Insert Here: Unpacking Tensions In Designing Technologies For The Vagina, Nadia Campo Woytuk, Joo Young Park, Marianela Ciolfi Felice, Madeline Balaam

DRS Biennial Conference Series

From sex toys to fertility trackers to vaginal fitness, the design of vaginally inserted technologies often mirrors gendered norms and societal taboos. These norms perpetuate the vagina as an obscure and mystified area, making it difficult for designers to find their way amidst a web of technical, material, and ethical concerns. In this paper, we present a mingling of our experiences as designers, together with feminist and posthuman literature, to discuss the challenges and tensions arising when designing in this space. We provide alternative framings and reflect on how the case of designing for the vagina creates blurry definitions of …


Translation As An Explicit Practice In Design Research, Rosie Hornbuckle, Rowan Page 2024 University of the Arts London, United Kingdom

Translation As An Explicit Practice In Design Research, Rosie Hornbuckle, Rowan Page

DRS Biennial Conference Series

Translation as a practice, has many applications and histories. In a research context, the translation of knowledge from one domain to another brings scientific knowledge and critical ideas to people and industries. Translation between different forms of knowledge can enable collaboration between research, industry, policy and society to enable systemic knowledge co-production and impact. This paper explores the ways that design is intrinsically translational, and why translation is now becoming an expanded and explicit practice in design research. As the complexity of multidisciplinary and multistakeholder collaborative research increases, the translational nature of design could play a vital role in convening …


Ai-Designed Creative Products: Consumption, Creativity, And Consumer Value, Luo Wang, Xinrui Zhang, Tie Ji 2024 school of design, hunan university, China, People's Republic of

Ai-Designed Creative Products: Consumption, Creativity, And Consumer Value, Luo Wang, Xinrui Zhang, Tie Ji

DRS Biennial Conference Series

Artificial intelligence (AI) is widely employed to empower creative industries. Many enterprises have adopted AI to design creative products (CPs). This study investigates the determinants of purchase behavior and consumer attitudes towards AI-design CPs. Two studies were conducted. Study 1, with 764 participants, aims to determine if consumers have a positive view of AI design. Results indicate recognition of AI's creative abilities, with the designer's identity significantly affecting creativity evaluation. Study 2, based on 328 surveys, explores consumer evaluations of AI-designed products, purchase intentions, and attitudes. The result indicates that the impact of social relationship value on consumer purchase intention …


Show Me What You Mean: The Case For Easy-To-Use 3d Visualizations Of The Built Environment, Noelyn Stephens, Juan Salamanca 2024 University of Illinois at Urbana Champaign, United States of America

Show Me What You Mean: The Case For Easy-To-Use 3d Visualizations Of The Built Environment, Noelyn Stephens, Juan Salamanca

DRS Biennial Conference Series

Visual communication, particularly realistic visualization, has been found to be effective for facilitating constructive discussion on issues related to the built environment. Here, we make the case that a browser-based, intuitively designed 3D visualization interface could widen access to such approaches increasing opportunities for co-creation. Using this type of easy-to-access tool could allow community members to own the process of creating a shared vision for their city.


The Power Of The Pen/Pencil: Developing A Design Sketching Syllabus To Help 1st Year Product Design Students Communicate Effectively, Paul Kennea, Richard Malcolm, Francesco Luke Siena, Joseph Stewart, Allan Cutts 2024 Product Design Department, School of Architecture Design & The Built Environment, Nottingham Trent University, Nottingham, United Kingdom

The Power Of The Pen/Pencil: Developing A Design Sketching Syllabus To Help 1st Year Product Design Students Communicate Effectively, Paul Kennea, Richard Malcolm, Francesco Luke Siena, Joseph Stewart, Allan Cutts

DRS Biennial Conference Series

Digital, immersive, and artificial intelligence (AI) technologies have propelled technology-focused design to the fore. Due to our technology-driven society and growing demand for technology literacy, the perceived need for traditional/analogue skills is being overlooked/underappreciated. Within product design (PD) education, students are increasingly embracing digital design tools to communicate, overlooking traditional/analogue tools. Subsequently, students are increasingly designing within the remits/restrictions of digital tools. This presents numerous challenges, including overreliance on computer aided design tools, perfectionism through corrective tools available with digital sketching platforms, and the complete disregard of quick concept generation in favor of AI. The power of the pen/pencil is …


Three Challenges In Practising Research Through Design In The Context Of Phd Design Research, Marco C. Rozendaal, Patrizia D'Olivo, Elisa Giaccardi, Pieter Jan Stappers 2024 Delft University of Technology, Faculty of Industrial Design Engineering, Dept. of Human-Centered Design

Three Challenges In Practising Research Through Design In The Context Of Phd Design Research, Marco C. Rozendaal, Patrizia D'Olivo, Elisa Giaccardi, Pieter Jan Stappers

DRS Biennial Conference Series

Research through Design (RtD) is a maturing research methodology in Design and Human-Computer Interaction (HCI), in which design actions are used as a means to conduct research. This way of doing research holds promise for creating transdisciplinary results but it comes with challenges. Research and design are similar in that both aim to create something new. However, depending on a project’s context, there may be different expectations about what that something new is, spanning from generalized knowledge to localized solutions. In this paper we discuss two PhD projects in the healthcare sector and reflect on three challenges encountered by the …


An Alternative Design Ethics Of Otherness-Centered: Caring For Intelligent Artifacts, Li Zhang, Boyu Zhang, Yujia Liu 2024 Guangdong University of Technology, China, People's Republic of

An Alternative Design Ethics Of Otherness-Centered: Caring For Intelligent Artifacts, Li Zhang, Boyu Zhang, Yujia Liu

DRS Biennial Conference Series

The advent of emerging technologies has introduced intelligent artifacts as distinctive moral agents. While care ethics has expanded to include animals, ecology, and public policy, it remains silent on the ethical dimensions of caring for intelligent artifacts. Intelligent artifacts and their digital remnants highlight uncertainties in the human-machine relationship and accentuate the "otherness" of objects. Given the inherent "otherness" of objects, there is a clear need to clarify this new ethical relationship between humans and objects. This paper advocates for otherness-centered design ethics, an extension of traditional care ethics to incorporate intelligent artifacts as non-human Others. Based on object-turn ethics, …


Rendering Soil Care Across Hotel, Retailer, And Farm With A Mutuality Service Blueprint, Markus Wernli, Kam Fai Chan 2024 The Hong Kong Polytechnic University, Hong Kong S.A.R. (China)

Rendering Soil Care Across Hotel, Retailer, And Farm With A Mutuality Service Blueprint, Markus Wernli, Kam Fai Chan

DRS Biennial Conference Series

Food retailers and hoteliers aiming at eco-social transitions struggle to show tangible impact on the ground. Since sustainable food systems necessitate internal reconfigurations of service structure, exploring value creation concerning the local environment and community is essential. Design management tools are challenged to deliver mutualist conditions that respond to the needs of soils and humans. We explore what an eco-social Mutuality Service Blueprint entails based on an empirical pilot case. Here, 13 hoteliers and 17 retail customers in Hong Kong became soil care service providers over 43 weeks by diverting 4800 liters of food waste for composting and growing 1500 …


Discovering Design Implications For Future Food Experiencing Artifacts, Yağmur Kocaman, Damla Gözde Kocaman, Oğuzhan Özcan 2024 Koç University, Arçelik Research Center for Creative Industries

Discovering Design Implications For Future Food Experiencing Artifacts, Yağmur Kocaman, Damla Gözde Kocaman, Oğuzhan Özcan

DRS Biennial Conference Series

Despite the growing number of research in Human-Food Interaction (HFI), studies mainly adopt a technology-oriented approach. The field focuses on creating foods computationally, leaving the device design neglected. This paper addresses this oversight by focusing on a prominent technology as a case study (i.e., 3D Food Printing) and exploring new forms and meanings HFI technologies may embody. We first explored domestic users' food-related dynamics, habits, and preferences in everyday life (N=19). We then present the outcomes of design workshops with 25 professional designers, resulting in 73 unique concepts aligned with the in-sights from domestic kitchen users. Overall, we extracted ten …


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