New Grounds, New Challenges? Exploring Stakeholder Research In Service Design,
2011
Design Research Society
New Grounds, New Challenges? Exploring Stakeholder Research In Service Design, Fabian Segelström
Nordes Conference Series
This is a submission for the doctoral consortium at NorDes 2011. The research described herein focuses on how existing design tools and techniques need to be appropriated when used in a new context – in this case service design. It is argued that the nature of services poses new challenges for designers. A theoretical introduction to these challenges is given, presenting a view of service design as the intersection between the user-centred design tradition and thoughts on service from marketing and management. The specific challenges in conducting stakeholder research for service design are introduced. The research objectives of the PhD …
Cultural Variables And Their Impact On Furniture Design Process In Globalization Era,
2011
Design Research Society
Cultural Variables And Their Impact On Furniture Design Process In Globalization Era, Ahmed Mohammed Abdelrazik
Nordes Conference Series
It's known that human is a product of his environment. His thoughts, desires and needs formed according to his cultural trends which related to his society. These cultural trends differ from one country to another and depending on
Le Corbusier’S ‘Équipement’ As Pattern For Design Language,
2011
Design Research Society
Le Corbusier’S ‘Équipement’ As Pattern For Design Language, Liliana Soares, Ermanno Aparo, Fátima Pombo, Dante Donegani
Nordes Conference Series
This article highlights the autonomy of design language to appropriate concepts such as ‘équipement’ (essential elements for space equipment) by Le Corbusier (1920, L’Esprit Nouveau), interpreted as pattern (subsystems) by Alexander (1963, A Pattern Language). This discussion is involved in a current PhD Research Project in Design, proposing new configurational possibilities for building surfaces in the 21st century. Interpreting the ‘équipement’ rationale, the ‘patterns’ system is presented as design’s response to decline the industrialized city proposal in favour of the liquid modernity (Bauman). As interpretation model we present an analogy between the project 'The Philips Pavilion' (1958) by Le Corbusier, …
Relationships Other Than Use,
2011
Design Research Society
Relationships Other Than Use, Janet Kelly
Nordes Conference Series
The people who use a designed artefact are not the only ones who will experience or be affected by it, yet design discourse and practice are dominated by the concept of the user. This article introduces the notion of relationships other than use as an important consideration for design, in addition to relationships between users and artefacts. It identifies some related issues in design discourse with regard to the concept of use and discusses how the concept has emerged in design practice and discourse, with particular regard to participatory design. Different kinds of design relevant relationships other than use are …
Building The Design Laboratory In A Public Cultural Organisation,
2011
Design Research Society
Building The Design Laboratory In A Public Cultural Organisation, Sissel Olander
Nordes Conference Series
This article presents the research objectives of a design research Ph.D project in the Municipality of Copenhagen. The aim of the project is to explore and develop an open platform of participatory inquiry and dialogue, within the organizational setting of three local cultural administration units (LCAU), consisting of public libraries and cultural centers at three different local sites in Copenhagen. The focus of the research project is to build a design laboratory, that will suit the organizational setting of the LCAUs, in such a way that the lab, and the methods that will be adapted and explored in the lab, …
Design Practice As A Discursive And Interrogating Performance,
2011
Design Research Society
Design Practice As A Discursive And Interrogating Performance, Li Jönsson
Nordes Conference Series
This PhD is focused on how design can play a role in engaging people in potential serious issues, or producing forms of knowledge that are still unstable, or controversial. The research objective is two-fold. At first, to engage my practical skills as a designer to further develop the notion of discursive design, this will be done through a series of hands-on explorations that in different ways aim to mediate and visualise the issue of concern. My role as a designer is meant to reveal new experiences, tell new stories by assuming design is about linking the imagination to material forms. …
Regarding Design As A Constituting Practice Matters,
2011
Design Research Society
Regarding Design As A Constituting Practice Matters, Bo Westerlund
Nordes Conference Series
This article explores the use of the two concepts representing and constituting in relation to design practice. Representing and representation are often used to describe the relation a model or prototype has to the end result. In this exploratory article we intend to investigate what impact a change from represent to constitute could have. One inspiration is the writing of John Stewart on the post-semiotic approach to communication. The examples used in the article are from practice rooted both in traditional industrial design as well as co-design. This article argues the importance to see design work as a constituting practice …
Navigating In The World Of Services: Visualizing A System Of Systems,
2011
Design Research Society
Navigating In The World Of Services: Visualizing A System Of Systems, Johanna Nieminen, Tuuli Mattelmäki
Nordes Conference Series
Service design is a growing practice. Designers need new tools and frameworks for making sense the intangible and tangible qualities of services. Customer journeys and service blueprints are among those tools. However, they typically address a specific service or a service package and lack of illustrating services as complex and relational systems. The challenge is to understand what kind of combinations services do and can create. This exploratory article attempts to shed light on this challenge by first explaining the current frameworks, then introducing a case in which these combinations were studied and finally presenting a system experience map that …
Initial Findings On Design And Product Category Expertise In Aesthetic Evaluation,
2011
Design Research Society
Initial Findings On Design And Product Category Expertise In Aesthetic Evaluation, Oscar Person, Dirk Snelders
Nordes Conference Series
What appeals to designers does not always appeal to consumers. Still, surprisingly few studies have set out to investigate why designers sometimes favour other designs than consumers. Through an exploratory study on small-sized cars, we found that an effect of design expertise on evaluations of aesthetic appeal was quite different given an individual’s product category expertise. In short, when people knew little about the product category, design expertise demonstrated a positive influence on aesthetic appeal (design experts rating small-sized cars as more beautiful than laymen). However, when people knew a lot about the category, design expertise showed a negative influence …
Practice Theory And Human-Centered Design: A Sustainable Bathing Example,
2011
Design Research Society
Practice Theory And Human-Centered Design: A Sustainable Bathing Example, Lenneke Kuijer, Annelise De Jong
Nordes Conference Series
Within sustainable design, design researchers and practitioners are developing novel design approaches equipped to influence domestic resource consumption in a variety of ways. However, as it turns out, the outcomes of these approaches in terms of their actual effects on sustainability are not quite as high as the desired effects. This is often taken to be a direct consequence of rebound effects or unpredicted user behaviour. In an attempt to overcome these limitations, this article explores the implications of the combination of two research strands, practice theory and human-centred design that may assist designers by going beyond behaviour towards gaining …
The Music Sleeve: Fabric As An Electronic Interface Medium,
2011
Design Research Society
The Music Sleeve: Fabric As An Electronic Interface Medium, Ramyah Gowrishankar, Katharina Bredies, Rosan Chow
Nordes Conference Series
In the area of fabric interaction, (also known as wearables or smart textiles), innovation often comes from technological advances. Interface designers, on the other hand, take the role of exploring fabric as a medium for interaction. In this article, we will describe and analyse the design of the 'Music Sleeve' – a fabric controller for a music player on a mobile phone. The development of the Music Sleeve was an experiment in open-ended design approaches. As a case study, it represents an interface solution that emphasizes the functional fabric qualities in the interaction, complementary to other, either more expressive or …
Supportive Tools For Collaborative Prototyping,
2011
Design Research Society
Supportive Tools For Collaborative Prototyping, Willem Horst
Nordes Conference Series
The development of interactive products requires the integration of different disciplines, such as interaction design, design engineering, marketing and R&D. This article explores how these disciplines can be involved in the prototyping process by introducing a set of tools. In the literature, various tools and toolkits are described that support interaction designers in the design and modification of prototypes in the early stages of a project. Although these make prototyping easier for interaction designers, it remains challenging to involve other disciplines in a collaborative prototyping process.
The Images Of The Future Of Craft And Design Professions,
2011
Design Research Society
The Images Of The Future Of Craft And Design Professions, Kristiina Soini-Salomaa
Nordes Conference Series
Craft and design form a part in the creative industries. Consequent upon the ongoing transformation of creative economy, craft and design sector is looking for new activity models. The growth of experience economy, welfare and leisure services lead to novel customer needs. The craft and design professionals require new professional models, partners and networks to respond the changing customer needs. The transformation from product-oriented model to process-oriented and customer-oriented models presume novel professional skills. Nowadays craft and design students are tomorrow’s professionals. How the craft and design students’ expectations confront the demands of the operational environment in the future? The …
Political Economies Of Design Activism And The Public Sector,
2011
Design Research Society
Political Economies Of Design Activism And The Public Sector, Guy Julier
Nordes Conference Series
In recent years design activism has emerged in alliance with a number of global political issues including responses to Peak Oil, climate change, food shortages, social justice, the digital divide, demographic change, military conflict, sexual equality and orientation, financialisation and global economic recession.
The Forming Of Design Things: Reconciling Openness With The Urge For Completion,
2011
Design Research Society
The Forming Of Design Things: Reconciling Openness With The Urge For Completion, Maria Foverskov
Nordes Conference Series
The article introduces my PhD project Rehearsing and Forming the Future with attention on notions of form and completion. Designers of today have entered many fields and new disciplines have emerged such as design anthropology, service design and social design. The designer is often co-designing in interdisciplinary constellations. My interest concerns the role of the designer, her skills, tools and processes when co-visualising, co-forming and co-representing these intangible design outcomes in co-design. I ask questions like: How to apply the designer’s classical toolbox within co-design to engage stakeholders as actors? How can the co-design process be recognized as drama? How …
The Gleaning Studio: A Space For Redirection And Reflection,
2011
Design Research Society
The Gleaning Studio: A Space For Redirection And Reflection, Tania Splawa-Neyman
Nordes Conference Series
There is a difficult challenge for design practitioners when establishing ways of applying Fry’s (2009) strategy of redirection. Redirection is complex and multifaceted and requires an expansive view of the requirements for future sustainment alongside ways of interpreting these understandings within design process. When redirection demands so much of practitioners, the task can seem insurmountable and a starting point difficult to find. Within this article, I suggest that reflective practice can aid in this pursuit, and through my own practice-based research, offer insights when applying reflective techniques to assist my own redirection. This relational thinking generated the development of an …
Exploring Heat As Interactive Expressions For Knitted Structures,
2011
Design Research Society
Exploring Heat As Interactive Expressions For Knitted Structures, Delia Dumitrescu, Anna Persson
Nordes Conference Series
This article describes a practice-based research project in which design experiments were conducted to explore how knitted structures can be designed with particular emphasis on various interactive heat expressions. Several heat transformable structures, able to both sense and react to human touch, were developed in the textile collection Knitted Heat. The designed textiles serve as references to reflect further on the role of interactive textiles as materials for potential designs. Specific scenarios defined by shrinking, breaking, stiffening, texturizing and warming expressed by the textile transformations exemplify and discuss their potential as complementary for other design processes.
Designing With Smart Textiles: A New Research Program,
2011
Design Research Society
Designing With Smart Textiles: A New Research Program, Linnéa Nilsson, Anna Vallgårda, Linda Worbin
Nordes Conference Series
No longer is it sufficient to add ‘smart’ to textiles to secure interesting research results. We have surpassed the initial stages of explorations and testing and now need to raise the bar. We have thus specified research program in which we investigate what it means to design with smart textiles. What can we design with smart textiles? And how do we design with smart textiles? We now explore how these complex, often abstract, materials can enter traditional design practices and what role smart textile can play in the design of our environment. In this article, we discuss the challenges we …
Designing Anti-Activism: Apocalypse Faster!,
2011
Design Research Society
Designing Anti-Activism: Apocalypse Faster!, Tatu Marttila
Nordes Conference Series
This exploratory article reviews literature on design activism and looks into the ways, how design can be used to bring matters to a head in our society. Sustainable design can be perceived as design activism [Fuad-Luke, 2009], as it involves tackling with policies and behaviors, and pursuing of societal benefit. Literature suggests that design activism can be perceived as design exploration [Fuad-Luke, 2009], seeking to provoke, criticize and experiment [Fallman, 2008]. This text studies explorative and participatory design approach in the context of sustainable consumption. Focus of this article is on a participatory web campaign called Apocalypse Faster! that takes …
Reversing The Co-Design Process: Co-Design Tools For Post-Occupancy Evaluation,
2011
Design Research Society
Reversing The Co-Design Process: Co-Design Tools For Post-Occupancy Evaluation, Christina Lundsgaard
Nordes Conference Series
Visual tools such as probes and design games are used during co-design events to facilitate a common design dialogue. They evoke new ideas and invite users, designers and other stakeholders to explore and rehearse future opportunities. This "toolkit" and working practices is continuously evolving, but the focus is almost always on upcoming design. Based on an experiment this article investigates how co-design tools can be used as a part of a post-occupancy evaluation (POE). As an initial analytical framework, performance studies are used to distinguish and discuss a traditional co-design process as a proto-performance and a POE as a reverse …
